PULL_REQUEST_TEMPLATE.md in urbanairship-5.3.0

- old
+ new

@@ -1,5 +1,10 @@
+**If you want your PR addressed quickly, please also reach out to our [support team](https://support.airship.com/)
+so we can understand when you need it reviewed and how it is impacting your use of our services.** We also generally
+will not release new versions of our library without new feature support, a bug fix, or a clear reason from a customer
+why an update is required to minimize how often other customers need to update.
+
 ### What does this do and why?
 Please include link to open issue if applicable.
 
 ### Additional notes for reviewers
 * If applicable
@@ -11,12 +16,12 @@
 * I've tested for Ruby versions:
 
 - [ ] 2.2.5
 - [ ] 2.3.1
 
-### Urban Airship Contribution Agreement
+### Airship Contribution Agreement
 [Link here](https://docs.google.com/forms/d/e/1FAIpQLScErfiz-fXSPpVZ9r8Di2Tr2xDFxt5MgzUel0__9vqUgvko7Q/viewform)
 
-- [ ] I've filled out and signed UA's contribution agreement form.
+- [ ] I've filled out and signed Airship's contribution agreement form.
 
 ### Screenshots
 * If applicable