lib/purecloud/models/keyword.rb in purecloud-0.49.1 vs lib/purecloud/models/keyword.rb in purecloud-0.50.1
- old
+ new
@@ -20,19 +20,24 @@
class Keyword
attr_accessor :id
attr_accessor :name
+ # The word or phrase which is being looked for with speech recognition.
attr_accessor :phrase
+ # A sensitivity threshold that can be increased to lower false positives or decreased to reduce false negatives.
attr_accessor :confidence
+ # A modifier to the evaluation score when the phrase is spotted in the agent channel
attr_accessor :agent_score_modifier
+ # A modifier to the evaluation score when the phrase is spotted in the customer channel
attr_accessor :customer_score_modifier
attr_accessor :alternate_spellings
+ # A prediction of how easy it is to unambiguously spot the keyword within its language based on spelling.
attr_accessor :spotability_index
attr_accessor :margin_of_error
attr_accessor :pronunciation