lib/purecloud/api/routing_api.rb in purecloud-0.49.1 vs lib/purecloud/api/routing_api.rb in purecloud-0.50.1

- old
+ new

@@ -945,9 +945,339 @@ @api_client.config.logger.debug "API called: RoutingApi#get_queues_queue_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end + # Get recent conversations that are still active + # + # @param queue_id Queue ID + # @param [Hash] opts the optional parameters + # @option opts [Integer] :page_size Page size (default to 25) + # @option opts [Integer] :page_number Page number (default to 1) + # @return [CallConversationEntityListing] + def get_queues_queue_id_conversations(queue_id, opts = {}) + data, status_code, headers = get_queues_queue_id_conversations_with_http_info(queue_id, opts) + return data + end + + # Get recent conversations that are still active + # + # @param queue_id Queue ID + # @param [Hash] opts the optional parameters + # @option opts [Integer] :page_size Page size + # @option opts [Integer] :page_number Page number + # @return [Array<(CallConversationEntityListing, Fixnum, Hash)>] CallConversationEntityListing data, response status code and response headers + def get_queues_queue_id_conversations_with_http_info(queue_id, opts = {}) + if @api_client.config.debugging + @api_client.config.logger.debug "Calling API: RoutingApi#get_queues_queue_id_conversations ..." + end + + # verify the required parameter 'queue_id' is set + fail "Missing the required parameter 'queue_id' when calling get_queues_queue_id_conversations" if queue_id.nil? + + # resource path + local_var_path = "/api/v2/routing/queues/{queueId}/conversations".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s) + + # query parameters + query_params = {} + query_params[:'pageSize'] = opts[:'page_size'] if opts[:'page_size'] + query_params[:'pageNumber'] = opts[:'page_number'] if opts[:'page_number'] + + # header parameters + header_params = {} + + # HTTP header 'Accept' (if needed) + _header_accept = ['application/json'] + _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result + + # HTTP header 'Content-Type' + _header_content_type = ['application/json'] + header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type) + + # form parameters + form_params = {} + + # http body (model) + post_body = nil + + auth_names = ['PureCloud Auth'] + data, status_code, headers = @api_client.call_api(:GET, local_var_path, + :header_params => header_params, + :query_params => query_params, + :form_params => form_params, + :body => post_body, + :auth_names => auth_names, + :return_type => 'CallConversationEntityListing') + if @api_client.config.debugging + @api_client.config.logger.debug "API called: RoutingApi#get_queues_queue_id_conversations\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" + end + return data, status_code, headers + end + + # Get recent callback conversations that are still active + # + # @param queue_id Queue ID + # @param [Hash] opts the optional parameters + # @option opts [Integer] :page_size Page size (default to 25) + # @option opts [Integer] :page_number Page number (default to 1) + # @return [CallbackConversationEntityListing] + def get_queues_queue_id_conversations_callbacks(queue_id, opts = {}) + data, status_code, headers = get_queues_queue_id_conversations_callbacks_with_http_info(queue_id, opts) + return data + end + + # Get recent callback conversations that are still active + # + # @param queue_id Queue ID + # @param [Hash] opts the optional parameters + # @option opts [Integer] :page_size Page size + # @option opts [Integer] :page_number Page number + # @return [Array<(CallbackConversationEntityListing, Fixnum, Hash)>] CallbackConversationEntityListing data, response status code and response headers + def get_queues_queue_id_conversations_callbacks_with_http_info(queue_id, opts = {}) + if @api_client.config.debugging + @api_client.config.logger.debug "Calling API: RoutingApi#get_queues_queue_id_conversations_callbacks ..." + end + + # verify the required parameter 'queue_id' is set + fail "Missing the required parameter 'queue_id' when calling get_queues_queue_id_conversations_callbacks" if queue_id.nil? + + # resource path + local_var_path = "/api/v2/routing/queues/{queueId}/conversations/callbacks".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s) + + # query parameters + query_params = {} + query_params[:'pageSize'] = opts[:'page_size'] if opts[:'page_size'] + query_params[:'pageNumber'] = opts[:'page_number'] if opts[:'page_number'] + + # header parameters + header_params = {} + + # HTTP header 'Accept' (if needed) + _header_accept = ['application/json'] + _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result + + # HTTP header 'Content-Type' + _header_content_type = ['application/json'] + header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type) + + # form parameters + form_params = {} + + # http body (model) + post_body = nil + + auth_names = ['PureCloud Auth'] + data, status_code, headers = @api_client.call_api(:GET, local_var_path, + :header_params => header_params, + :query_params => query_params, + :form_params => form_params, + :body => post_body, + :auth_names => auth_names, + :return_type => 'CallbackConversationEntityListing') + if @api_client.config.debugging + @api_client.config.logger.debug "API called: RoutingApi#get_queues_queue_id_conversations_callbacks\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" + end + return data, status_code, headers + end + + # Get recent call conversations that are still active + # + # @param queue_id Queue ID + # @param [Hash] opts the optional parameters + # @option opts [Integer] :page_size Page size (default to 25) + # @option opts [Integer] :page_number Page number (default to 1) + # @return [CallConversationEntityListing] + def get_queues_queue_id_conversations_calls(queue_id, opts = {}) + data, status_code, headers = get_queues_queue_id_conversations_calls_with_http_info(queue_id, opts) + return data + end + + # Get recent call conversations that are still active + # + # @param queue_id Queue ID + # @param [Hash] opts the optional parameters + # @option opts [Integer] :page_size Page size + # @option opts [Integer] :page_number Page number + # @return [Array<(CallConversationEntityListing, Fixnum, Hash)>] CallConversationEntityListing data, response status code and response headers + def get_queues_queue_id_conversations_calls_with_http_info(queue_id, opts = {}) + if @api_client.config.debugging + @api_client.config.logger.debug "Calling API: RoutingApi#get_queues_queue_id_conversations_calls ..." + end + + # verify the required parameter 'queue_id' is set + fail "Missing the required parameter 'queue_id' when calling get_queues_queue_id_conversations_calls" if queue_id.nil? + + # resource path + local_var_path = "/api/v2/routing/queues/{queueId}/conversations/calls".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s) + + # query parameters + query_params = {} + query_params[:'pageSize'] = opts[:'page_size'] if opts[:'page_size'] + query_params[:'pageNumber'] = opts[:'page_number'] if opts[:'page_number'] + + # header parameters + header_params = {} + + # HTTP header 'Accept' (if needed) + _header_accept = ['application/json'] + _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result + + # HTTP header 'Content-Type' + _header_content_type = ['application/json'] + header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type) + + # form parameters + form_params = {} + + # http body (model) + post_body = nil + + auth_names = ['PureCloud Auth'] + data, status_code, headers = @api_client.call_api(:GET, local_var_path, + :header_params => header_params, + :query_params => query_params, + :form_params => form_params, + :body => post_body, + :auth_names => auth_names, + :return_type => 'CallConversationEntityListing') + if @api_client.config.debugging + @api_client.config.logger.debug "API called: RoutingApi#get_queues_queue_id_conversations_calls\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" + end + return data, status_code, headers + end + + # Get recent chat conversations that are still active + # + # @param queue_id Queue ID + # @param [Hash] opts the optional parameters + # @option opts [Integer] :page_size Page size (default to 25) + # @option opts [Integer] :page_number Page number (default to 1) + # @return [ChatConversationEntityListing] + def get_queues_queue_id_conversations_chats(queue_id, opts = {}) + data, status_code, headers = get_queues_queue_id_conversations_chats_with_http_info(queue_id, opts) + return data + end + + # Get recent chat conversations that are still active + # + # @param queue_id Queue ID + # @param [Hash] opts the optional parameters + # @option opts [Integer] :page_size Page size + # @option opts [Integer] :page_number Page number + # @return [Array<(ChatConversationEntityListing, Fixnum, Hash)>] ChatConversationEntityListing data, response status code and response headers + def get_queues_queue_id_conversations_chats_with_http_info(queue_id, opts = {}) + if @api_client.config.debugging + @api_client.config.logger.debug "Calling API: RoutingApi#get_queues_queue_id_conversations_chats ..." + end + + # verify the required parameter 'queue_id' is set + fail "Missing the required parameter 'queue_id' when calling get_queues_queue_id_conversations_chats" if queue_id.nil? + + # resource path + local_var_path = "/api/v2/routing/queues/{queueId}/conversations/chats".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s) + + # query parameters + query_params = {} + query_params[:'pageSize'] = opts[:'page_size'] if opts[:'page_size'] + query_params[:'pageNumber'] = opts[:'page_number'] if opts[:'page_number'] + + # header parameters + header_params = {} + + # HTTP header 'Accept' (if needed) + _header_accept = ['application/json'] + _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result + + # HTTP header 'Content-Type' + _header_content_type = ['application/json'] + header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type) + + # form parameters + form_params = {} + + # http body (model) + post_body = nil + + auth_names = ['PureCloud Auth'] + data, status_code, headers = @api_client.call_api(:GET, local_var_path, + :header_params => header_params, + :query_params => query_params, + :form_params => form_params, + :body => post_body, + :auth_names => auth_names, + :return_type => 'ChatConversationEntityListing') + if @api_client.config.debugging + @api_client.config.logger.debug "API called: RoutingApi#get_queues_queue_id_conversations_chats\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" + end + return data, status_code, headers + end + + # Get recent email conversations that are still active + # + # @param queue_id Queue ID + # @param [Hash] opts the optional parameters + # @option opts [Integer] :page_size Page size (default to 25) + # @option opts [Integer] :page_number Page number (default to 1) + # @return [EmailConversationEntityListing] + def get_queues_queue_id_conversations_emails(queue_id, opts = {}) + data, status_code, headers = get_queues_queue_id_conversations_emails_with_http_info(queue_id, opts) + return data + end + + # Get recent email conversations that are still active + # + # @param queue_id Queue ID + # @param [Hash] opts the optional parameters + # @option opts [Integer] :page_size Page size + # @option opts [Integer] :page_number Page number + # @return [Array<(EmailConversationEntityListing, Fixnum, Hash)>] EmailConversationEntityListing data, response status code and response headers + def get_queues_queue_id_conversations_emails_with_http_info(queue_id, opts = {}) + if @api_client.config.debugging + @api_client.config.logger.debug "Calling API: RoutingApi#get_queues_queue_id_conversations_emails ..." + end + + # verify the required parameter 'queue_id' is set + fail "Missing the required parameter 'queue_id' when calling get_queues_queue_id_conversations_emails" if queue_id.nil? + + # resource path + local_var_path = "/api/v2/routing/queues/{queueId}/conversations/emails".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s) + + # query parameters + query_params = {} + query_params[:'pageSize'] = opts[:'page_size'] if opts[:'page_size'] + query_params[:'pageNumber'] = opts[:'page_number'] if opts[:'page_number'] + + # header parameters + header_params = {} + + # HTTP header 'Accept' (if needed) + _header_accept = ['application/json'] + _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result + + # HTTP header 'Content-Type' + _header_content_type = ['application/json'] + header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type) + + # form parameters + form_params = {} + + # http body (model) + post_body = nil + + auth_names = ['PureCloud Auth'] + data, status_code, headers = @api_client.call_api(:GET, local_var_path, + :header_params => header_params, + :query_params => query_params, + :form_params => form_params, + :body => post_body, + :auth_names => auth_names, + :return_type => 'EmailConversationEntityListing') + if @api_client.config.debugging + @api_client.config.logger.debug "API called: RoutingApi#get_queues_queue_id_conversations_emails\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" + end + return data, status_code, headers + end + # Get Estimated Wait Time # # @param queue_id queueId # @param [Hash] opts the optional parameters # @option opts [String] :conversation_id conversationId