website/index.html in echi-converter-0.3.7 vs website/index.html in echi-converter-0.3.8
- old
+ new
@@ -31,27 +31,25 @@
<div id="main">
<h1>ECHI Converter</h1>
<div id="version" class="clickable" onclick='document.location = "http://rubyforge.org/projects/echi-converter"; return false'>
<p>Get Version</p>
- <a href="http://rubyforge.org/projects/echi-converter" class="numbers">0.3.7</a>
+ <a href="http://rubyforge.org/projects/echi-converter" class="numbers">0.3.8</a>
</div>
<h1>→ ‘echi-converter’</h1>
<h2>The <span class="caps">ECHI</span> (External Call History Interface) Converter</h2>
- <p>Provides a Ruby based utility for fetching Avaya <span class="caps">CMS</span> / <span class="caps">ECHI</span> files in binary/ASCII form from an <span class="caps">FTP</span> server, converting them, if necessary, to <span class="caps">ASCII</span> and then inserting them into a database via ActiveRecord. With this
-utility you only need the standard Avaya <span class="caps">CMS</span> Release 13 or better without any additional software or utilities
-from Avaya, as this utility will process either binary or <span class="caps">ASCII</span> output from the Avaya <span class="caps">CMS</span>.</p>
+ <p>Provides a Ruby based utility for fetching Avaya <span class="caps">CMS</span> / <span class="caps">ECHI</span> files in binary/ASCII form from an <span class="caps">FTP</span> server, converting them, if necessary, to <span class="caps">ASCII</span> and then inserting them into a database via ActiveRecord. With this utility you only need the standard Avaya <span class="caps">CMS</span> Release 13 or better without any additional software or utilities from Avaya, as this utility will process either binary or <span class="caps">ASCII</span> output from the Avaya <span class="caps">CMS</span>.</p>
<h2>Status</h2>
- <p>This release is now in production use within Call Centers using the Avaya <span class="caps">CMS</span>. The utility successfully and reliably imports the data provided by the Avaya <span class="caps">CMS ECHI</span> into various databases, including Oracle and MySQL. This provides the repository of call segments that may then be used to provide detailed Cradle to Grave reporting for the call center.</p>
+ <p>This release is now in production use within Call Centers using the Avaya <span class="caps">CMS</span>. The utility successfully and reliably imports the data provided by the Avaya <span class="caps">CMS ECHI</span> into various databases, including Microsoft Sqlserver, Oracle and MySQL. This provides the repository of call segments that may then be used to provide detailed Cradle to Grave reporting for the call center.</p>
<h2>Features</h2>
@@ -86,10 +84,19 @@
<li>echi_vectors – stores data from the vector.dat file</li>
</ol></li>
</ol>
+ <h2>What <span class="caps">ECHI</span>-Converter is not</h2>
+
+
+ <ol>
+ <li>A reporting engine</li>
+ <li>A set of database maintenance scripts</li>
+ </ol>
+
+
<h2>Requirements</h2>
<ol>
<li><a href="http://www.ruby-lang.org/">Ruby v1.8.6+</a></li>
@@ -98,12 +105,17 @@
<li><a href="http://activesupport.rubyforge.org/">ActiveSupport v1.4.2+</a></li>
<li><a href="http://daemons.rubyforge.org/">Daemons v1.0.7+</a></li>
<li><a href="http://fastercsv.rubyforge.org/">FasterCSV v1.2.0+</a></li>
<li><a href="http://rake.rubyforge.org/">Rake v0.7.3+</a></li>
<li><a href="http://sporkmonger.com/projects/uuidtools/">UUIDTools v1.0.1+</a></li>
- <li><a href="http://win32utils.rubyforge.org/">Win32-service v.0.5.x – <strong><span class="caps">ONLY</span></strong> -</a> (Manual install for Windows only)</li>
+ <li><a href="http://win32utils.rubyforge.org/">Win32-service v.0.5.x – <strong><span class="caps">ONLY</span></strong> -</a> (Manual install for Windows only)
+ <ol>
+ <li>A release will come out to support v0.6.x in the future, as that version of Win32-service is not backward compatible</li>
+ </ol>
+ </li>
<li><a href="http://rubyforge.org/projects/seattlerb/">Hoe v1.2.2+</a></li>
+ <li>Avaya <span class="caps">CMS ECHI</span> Release 12+ enabled and configured to send to an <span class="caps">FTP</span> server</li>
</ol>
<h2>Installing</h2>
@@ -224,31 +236,74 @@
<h4>Operating Systems</h4>
- <p><span class="caps">POSIX</span>, Windows <span class="caps">XP SP2</span>, Windows 2000 and Windows 2003.</p>
+ <ol>
+ <li><span class="caps">POSIX</span></li>
+ <li>Windows <span class="caps">XP SP2</span></li>
+ <li>Windows 2000</li>
+ <li>Windows 2003.</li>
+ </ol>
+ <h4>Databases</h4>
+
+
+ <ol>
+ <li>MySQL</li>
+ <li>Microsoft Sqlserver</li>
+ <li><span class="caps">DB2</span></li>
+ <li>Sqlite3</li>
+ <li>Postgres</li>
+ </ol>
+
+
+ <ol>
+ <li>Oracle (Currently automated table generation with migrations not supported. One must create their own schema following the Avaya documentation, and then the <span class="caps">ECHI</span>-Converter will run thereafter. Future Oracle Migrations support is planned. A further description and work around example may be found <a href="http://rubyforge.org/tracker/index.php?func=detail&aid=21295&group_id=4110&atid=15802">here</a>.)</li>
+ </ol>
+
+
<h4><span class="caps">FTP</span> Servers</h4>
- <p><span class="caps">VSFTP</span> and Windows 2003/XP <span class="caps">FTP</span> Servers.</p>
+ <ol>
+ <li><span class="caps">VSFTP</span> </li>
+ <li>Windows 2003/XP <span class="caps">FTP</span> Servers (When using a Windows <span class="caps">FTP</span> server, you must configure the <span class="caps">FTP</span> server to provide a <span class="caps">UNIX</span> directory listing format.)</li>
+ </ol>
+ <h2>Related Avaya Documentation for <span class="caps">ECHI</span></h2>
+
+
+ <ol>
+ <li><a href="http://support.avaya.com/elmodocs2/cms/R14/ECHI.pdf">Avaya Call Management System Release 14 External Call History Interface</a></li>
+ <li><a href="http://support.avaya.com/elmodocs2/cms_r13_1/07-300737_ECHI.pdf">Avaya Call Management System Release 13 External Call History Interface</a></li>
+ </ol>
+
+
<h2>Screencast</h2>
<p>You may view the screencast on howto install and use the <span class="caps">ECHI</span>-Converter <a href="http://www.screencast.com/t/lQQkIVkUZMr">here</a>.</p>
<h2>Forum</h2>
+ <p>Please report questions here:</p>
+
+
<p><a href="http://groups.google.com/group/echi-converter">Google Groups – <span class="caps">ECHI</span> Converter</a></p>
+ <p>Please report bugs here:</p>
+
+
+ <p><a href="http://rubyforge.org/tracker/?atid=15802&group_id=4110&func=browse">Ruby Forge Bug Tracker – <span class="caps">ECHI</span> Converter</a></p>
+
+
<h2>How to submit patches</h2>
<p>Read the <a href="http://drnicwilliams.com/2007/06/01/8-steps-for-fixing-other-peoples-code/">8 steps for fixing other people’s code</a> and for section <a href="http://drnicwilliams.com/2007/06/01/8-steps-for-fixing-other-peoples-code/#8b-google-groups">8b: Submit patch to Google Groups</a>, use the Google Group above.</p>
@@ -271,13 +326,13 @@
<h2>Other Recommended Open Source Projects</h2>
<ol>
<li>Asterisk – is the world’s leading open source PBXi, telephony engine, and telephony applications toolkit, link <a href="http://www.asterisk.org">here.</a></li>
- <li>Adhersion – is an open-source, unconventional voice framework that ties technologies together neatly, link <a href="http://www.adhearsion.com">here.</a></li>
+ <li>Adhearsion – is an open-source, unconventional voice framework that ties technologies together neatly, link <a href="http://www.adhearsion.com">here.</a></li>
</ol>
<p class="coda">
- <a href="mailto:drnicwilliams@gmail.com">Dr Nic</a>, 17th March 2008<br>
+ <a href="mailto:drnicwilliams@gmail.com">Dr Nic</a>, 21st July 2008<br>
Theme extended from <a href="http://rb2js.rubyforge.org/">Paul Battley</a>
</p>
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