--- title: WorkforceManagementApi --- ## PureCloud::WorkforceManagementApi All URIs are relative to *https://api.mypurecloud.com* Method | HTTP request | Description ------------- | ------------- | ------------- |[**delete_longtermforecasts_forecast_id**](WorkforceManagementApi.html#delete_longtermforecasts_forecast_id) | **DELETE** /api/v2/workforcemanagement/longtermforecasts/{forecastId} | Delete a forecast| |[**delete_longtermforecasts_forecast_id_modifications_forecastmodification_id**](WorkforceManagementApi.html#delete_longtermforecasts_forecast_id_modifications_forecastmodification_id) | **DELETE** /api/v2/workforcemanagement/longtermforecasts/{forecastId}/modifications/{forecastModificationId} | Delete a forecast modification| |[**get_adherence**](WorkforceManagementApi.html#get_adherence) | **GET** /api/v2/workforcemanagement/adherence | Get a list of UserScheduleAdherence records for the requested users| |[**get_longtermforecasts_forecast_id**](WorkforceManagementApi.html#get_longtermforecasts_forecast_id) | **GET** /api/v2/workforcemanagement/longtermforecasts/{forecastId} | Get forecast| |[**get_longtermforecasts_forecast_id_modifications**](WorkforceManagementApi.html#get_longtermforecasts_forecast_id_modifications) | **GET** /api/v2/workforcemanagement/longtermforecasts/{forecastId}/modifications | Get forecast Modifications| |[**post_longtermforecasts**](WorkforceManagementApi.html#post_longtermforecasts) | **POST** /api/v2/workforcemanagement/longtermforecasts | Create a forecast| |[**post_longtermforecasts_forecast_id_modifications**](WorkforceManagementApi.html#post_longtermforecasts_forecast_id_modifications) | **POST** /api/v2/workforcemanagement/longtermforecasts/{forecastId}/modifications | Create a forecast modification| |[**post_longtermforecasts_search**](WorkforceManagementApi.html#post_longtermforecasts_search) | **POST** /api/v2/workforcemanagement/longtermforecasts/search | Search forecasts| |[**put_longtermforecasts_forecast_id_modifications**](WorkforceManagementApi.html#put_longtermforecasts_forecast_id_modifications) | **PUT** /api/v2/workforcemanagement/longtermforecasts/{forecastId}/modifications | Update a forecast modification| {: class="table table-striped"} ## - delete_longtermforecasts_forecast_id(forecast_id) Delete a forecast ### Example ~~~ruby # load the gem require 'purecloud' # setup authorization @secret = ENV['PURECLOUD_SECRET'] @id = ENV['PURECLOUD_CLIENT_ID'] environment = "mypurecloud.com" @authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment PureCloud.configure do |config| config.access_token = @authToken end api_instance = PureCloud::WorkforceManagementApi.new forecast_id = "forecast_id_example" # String | The forecast id begin #Delete a forecast api_instance.delete_longtermforecasts_forecast_id(forecast_id) rescue PureCloud::ApiError => e puts "Exception when calling WorkforceManagementApi->delete_longtermforecasts_forecast_id: #{e}" end ~~~ ### Parameters Name | Type | Description | Notes ------------- | ------------- | ------------- | ------------- **forecast_id** | **String**| The forecast id | {: class="table table-striped"} ### Return type nil (empty response body) ### HTTP request headers - **Content-Type**: application/json - **Accept**: application/json ## - delete_longtermforecasts_forecast_id_modifications_forecastmodification_id(forecast_id, forecast_modification_id) Delete a forecast modification ### Example ~~~ruby # load the gem require 'purecloud' # setup authorization @secret = ENV['PURECLOUD_SECRET'] @id = ENV['PURECLOUD_CLIENT_ID'] environment = "mypurecloud.com" @authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment PureCloud.configure do |config| config.access_token = @authToken end api_instance = PureCloud::WorkforceManagementApi.new forecast_id = "forecast_id_example" # String | The forecast id forecast_modification_id = "forecast_modification_id_example" # String | The forecast Modification id begin #Delete a forecast modification api_instance.delete_longtermforecasts_forecast_id_modifications_forecastmodification_id(forecast_id, forecast_modification_id) rescue PureCloud::ApiError => e puts "Exception when calling WorkforceManagementApi->delete_longtermforecasts_forecast_id_modifications_forecastmodification_id: #{e}" end ~~~ ### Parameters Name | Type | Description | Notes ------------- | ------------- | ------------- | ------------- **forecast_id** | **String**| The forecast id | **forecast_modification_id** | **String**| The forecast Modification id | {: class="table table-striped"} ### Return type nil (empty response body) ### HTTP request headers - **Content-Type**: application/json - **Accept**: application/json ## -[**UserScheduleAdherence**](UserScheduleAdherence.html) get_adherence(user_id) Get a list of UserScheduleAdherence records for the requested users ### Example ~~~ruby # load the gem require 'purecloud' # setup authorization @secret = ENV['PURECLOUD_SECRET'] @id = ENV['PURECLOUD_CLIENT_ID'] environment = "mypurecloud.com" @authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment PureCloud.configure do |config| config.access_token = @authToken end api_instance = PureCloud::WorkforceManagementApi.new user_id = ["user_id_example"] # Array | User Id(s) for which to fetch current schedule adherence information. Max of 100 userIds per request begin #Get a list of UserScheduleAdherence records for the requested users result = api_instance.get_adherence(user_id) p result rescue PureCloud::ApiError => e puts "Exception when calling WorkforceManagementApi->get_adherence: #{e}" end ~~~ ### Parameters Name | Type | Description | Notes ------------- | ------------- | ------------- | ------------- **user_id** | [**Array<String>**](String.html)| User Id(s) for which to fetch current schedule adherence information. Max of 100 userIds per request | {: class="table table-striped"} ### Return type [**UserScheduleAdherence**](UserScheduleAdherence.html) ### HTTP request headers - **Content-Type**: application/json - **Accept**: application/json ## -[**Forecast**](Forecast.html) get_longtermforecasts_forecast_id(forecast_id) Get forecast ### Example ~~~ruby # load the gem require 'purecloud' # setup authorization @secret = ENV['PURECLOUD_SECRET'] @id = ENV['PURECLOUD_CLIENT_ID'] environment = "mypurecloud.com" @authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment PureCloud.configure do |config| config.access_token = @authToken end api_instance = PureCloud::WorkforceManagementApi.new forecast_id = "forecast_id_example" # String | The forecast id begin #Get forecast result = api_instance.get_longtermforecasts_forecast_id(forecast_id) p result rescue PureCloud::ApiError => e puts "Exception when calling WorkforceManagementApi->get_longtermforecasts_forecast_id: #{e}" end ~~~ ### Parameters Name | Type | Description | Notes ------------- | ------------- | ------------- | ------------- **forecast_id** | **String**| The forecast id | {: class="table table-striped"} ### Return type [**Forecast**](Forecast.html) ### HTTP request headers - **Content-Type**: application/json - **Accept**: application/json ## -[**Array<ForecastModification>**](ForecastModification.html) get_longtermforecasts_forecast_id_modifications(forecast_id) Get forecast Modifications ### Example ~~~ruby # load the gem require 'purecloud' # setup authorization @secret = ENV['PURECLOUD_SECRET'] @id = ENV['PURECLOUD_CLIENT_ID'] environment = "mypurecloud.com" @authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment PureCloud.configure do |config| config.access_token = @authToken end api_instance = PureCloud::WorkforceManagementApi.new forecast_id = "forecast_id_example" # String | The forecast id begin #Get forecast Modifications result = api_instance.get_longtermforecasts_forecast_id_modifications(forecast_id) p result rescue PureCloud::ApiError => e puts "Exception when calling WorkforceManagementApi->get_longtermforecasts_forecast_id_modifications: #{e}" end ~~~ ### Parameters Name | Type | Description | Notes ------------- | ------------- | ------------- | ------------- **forecast_id** | **String**| The forecast id | {: class="table table-striped"} ### Return type [**Array<ForecastModification>**](ForecastModification.html) ### HTTP request headers - **Content-Type**: application/json - **Accept**: application/json ## -[**ForecastCreationCompletion**](ForecastCreationCompletion.html) post_longtermforecasts(body) Create a forecast ### Example ~~~ruby # load the gem require 'purecloud' # setup authorization @secret = ENV['PURECLOUD_SECRET'] @id = ENV['PURECLOUD_CLIENT_ID'] environment = "mypurecloud.com" @authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment PureCloud.configure do |config| config.access_token = @authToken end api_instance = PureCloud::WorkforceManagementApi.new body = PureCloud::ForecastCreation.new # ForecastCreation | The request body begin #Create a forecast result = api_instance.post_longtermforecasts(body) p result rescue PureCloud::ApiError => e puts "Exception when calling WorkforceManagementApi->post_longtermforecasts: #{e}" end ~~~ ### Parameters Name | Type | Description | Notes ------------- | ------------- | ------------- | ------------- **body** | [**ForecastCreation**](ForecastCreation.html)| The request body | {: class="table table-striped"} ### Return type [**ForecastCreationCompletion**](ForecastCreationCompletion.html) ### HTTP request headers - **Content-Type**: application/json - **Accept**: application/json ## -[**ForecastModificationCreation**](ForecastModificationCreation.html) post_longtermforecasts_forecast_id_modifications(forecast_id, body) Create a forecast modification ### Example ~~~ruby # load the gem require 'purecloud' # setup authorization @secret = ENV['PURECLOUD_SECRET'] @id = ENV['PURECLOUD_CLIENT_ID'] environment = "mypurecloud.com" @authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment PureCloud.configure do |config| config.access_token = @authToken end api_instance = PureCloud::WorkforceManagementApi.new forecast_id = "forecast_id_example" # String | The forecast id body = PureCloud::ForecastModificationCreation.new # ForecastModificationCreation | The request body begin #Create a forecast modification result = api_instance.post_longtermforecasts_forecast_id_modifications(forecast_id, body) p result rescue PureCloud::ApiError => e puts "Exception when calling WorkforceManagementApi->post_longtermforecasts_forecast_id_modifications: #{e}" end ~~~ ### Parameters Name | Type | Description | Notes ------------- | ------------- | ------------- | ------------- **forecast_id** | **String**| The forecast id | **body** | [**ForecastModificationCreation**](ForecastModificationCreation.html)| The request body | {: class="table table-striped"} ### Return type [**ForecastModificationCreation**](ForecastModificationCreation.html) ### HTTP request headers - **Content-Type**: application/json - **Accept**: application/json ## -[**ForecastMetadataEntityListing**](ForecastMetadataEntityListing.html) post_longtermforecasts_search(body) Search forecasts ### Example ~~~ruby # load the gem require 'purecloud' # setup authorization @secret = ENV['PURECLOUD_SECRET'] @id = ENV['PURECLOUD_CLIENT_ID'] environment = "mypurecloud.com" @authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment PureCloud.configure do |config| config.access_token = @authToken end api_instance = PureCloud::WorkforceManagementApi.new body = PureCloud::ForecastSearchRequest.new # ForecastSearchRequest | begin #Search forecasts result = api_instance.post_longtermforecasts_search(body) p result rescue PureCloud::ApiError => e puts "Exception when calling WorkforceManagementApi->post_longtermforecasts_search: #{e}" end ~~~ ### Parameters Name | Type | Description | Notes ------------- | ------------- | ------------- | ------------- **body** | [**ForecastSearchRequest**](ForecastSearchRequest.html)| | {: class="table table-striped"} ### Return type [**ForecastMetadataEntityListing**](ForecastMetadataEntityListing.html) ### HTTP request headers - **Content-Type**: application/json - **Accept**: application/json ## -[**ForecastModification**](ForecastModification.html) put_longtermforecasts_forecast_id_modifications(forecast_id, body) Update a forecast modification ### Example ~~~ruby # load the gem require 'purecloud' # setup authorization @secret = ENV['PURECLOUD_SECRET'] @id = ENV['PURECLOUD_CLIENT_ID'] environment = "mypurecloud.com" @authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment PureCloud.configure do |config| config.access_token = @authToken end api_instance = PureCloud::WorkforceManagementApi.new forecast_id = "forecast_id_example" # String | The forecast id body = PureCloud::ForecastModification.new # ForecastModification | The request body begin #Update a forecast modification result = api_instance.put_longtermforecasts_forecast_id_modifications(forecast_id, body) p result rescue PureCloud::ApiError => e puts "Exception when calling WorkforceManagementApi->put_longtermforecasts_forecast_id_modifications: #{e}" end ~~~ ### Parameters Name | Type | Description | Notes ------------- | ------------- | ------------- | ------------- **forecast_id** | **String**| The forecast id | **body** | [**ForecastModification**](ForecastModification.html)| The request body | {: class="table table-striped"} ### Return type [**ForecastModification**](ForecastModification.html) ### HTTP request headers - **Content-Type**: application/json - **Accept**: application/json