'0': short_message: 'In the Pre-Order Process' long_message: 'In the Pre-Order Process. Try Borrow Direct or ILL.' services: - borrow_direct - ill '1': short_message: 'Received %DATE' long_message: 'Received %DATE. Place an In Process item request.' services: - in_process '4': short_message: 'Not yet received; claimed %DATE' long_message: 'Not yet received; claimed %DATE. Try Borrow Direct or ILL.' services: - on_order - borrow_direct - ill '8': short_message: 'Copy On Order %DATE' long_message: 'Copy On Order %DATE. Try Borrow Direct or ILL.' services: - on_order - borrow_direct - ill