---
title: UsersApi
---
## PureCloud::UsersApi
All URIs are relative to *https://api.mypurecloud.com*
Method | Description
------------- | ------------- | -------------
[**delete_user**](UsersApi.html#delete_user) | Delete user
[**delete_user_roles**](UsersApi.html#delete_user_roles) | Removes all the roles from the user.
[**delete_user_routingskill**](UsersApi.html#delete_user_routingskill) | Remove routing skill from user
[**delete_user_station_associatedstation**](UsersApi.html#delete_user_station_associatedstation) | Clear associated station
[**delete_user_station_defaultstation**](UsersApi.html#delete_user_station_defaultstation) | Clear default station
[**get_fieldconfig**](UsersApi.html#get_fieldconfig) | Fetch field config for an entity type
[**get_user**](UsersApi.html#get_user) | Get user.
[**get_user_adjacents**](UsersApi.html#get_user_adjacents) | Get adjacents
[**get_user_callforwarding**](UsersApi.html#get_user_callforwarding) | Get a user's CallForwarding
[**get_user_directreports**](UsersApi.html#get_user_directreports) | Get direct reports
[**get_user_favorites**](UsersApi.html#get_user_favorites) | Get favorites
[**get_user_geolocation**](UsersApi.html#get_user_geolocation) | Get a user's Geolocation
[**get_user_outofoffice**](UsersApi.html#get_user_outofoffice) | Get a OutOfOffice
[**get_user_profileskills**](UsersApi.html#get_user_profileskills) | List profile skills for a user
[**get_user_queues**](UsersApi.html#get_user_queues) | Get queues for user
[**get_user_roles**](UsersApi.html#get_user_roles) | Returns a listing of roles and permissions for a user.
[**get_user_routingskills**](UsersApi.html#get_user_routingskills) | List routing skills for user
[**get_user_routingstatus**](UsersApi.html#get_user_routingstatus) | Fetch the routing status of a user
[**get_user_station**](UsersApi.html#get_user_station) | Get station information for user
[**get_user_superiors**](UsersApi.html#get_user_superiors) | Get superiors
[**get_users**](UsersApi.html#get_users) | Get the list of available users.
[**get_users_me**](UsersApi.html#get_users_me) | Get current user details.
[**get_users_search**](UsersApi.html#get_users_search) | Search users using the q64 value returned from a previous search
[**patch_user**](UsersApi.html#patch_user) | Update user
[**patch_user_callforwarding**](UsersApi.html#patch_user_callforwarding) | Patch a user's CallForwarding
[**patch_user_geolocation**](UsersApi.html#patch_user_geolocation) | Patch a user's Geolocation
[**patch_user_queue**](UsersApi.html#patch_user_queue) | Join or unjoin a queue for a user
[**patch_user_queues**](UsersApi.html#patch_user_queues) | Join or unjoin a set of queues for a user
[**post_analytics_users_aggregates_query**](UsersApi.html#post_analytics_users_aggregates_query) | Query for user aggregates
[**post_analytics_users_details_query**](UsersApi.html#post_analytics_users_details_query) | Query for user details
[**post_analytics_users_observations_query**](UsersApi.html#post_analytics_users_observations_query) | Query for user observations
[**post_user_routingskills**](UsersApi.html#post_user_routingskills) | Add routing skill to user
[**post_users**](UsersApi.html#post_users) | Create user
[**post_users_search**](UsersApi.html#post_users_search) | Search users
[**put_user_callforwarding**](UsersApi.html#put_user_callforwarding) | Update a user's CallForwarding
[**put_user_outofoffice**](UsersApi.html#put_user_outofoffice) | Update an OutOfOffice
[**put_user_profileskills**](UsersApi.html#put_user_profileskills) | Update profile skills for a user
[**put_user_roles**](UsersApi.html#put_user_roles) | Sets the user's roles
[**put_user_routingskill**](UsersApi.html#put_user_routingskill) | Update routing skill proficiency or state.
[**put_user_routingstatus**](UsersApi.html#put_user_routingstatus) | Update the routing status of a user
[**put_user_station_associatedstation_station_id**](UsersApi.html#put_user_station_associatedstation_station_id) | Set associated station
[**put_user_station_defaultstation_station_id**](UsersApi.html#put_user_station_defaultstation_station_id) | Set default station
{: class="table table-striped"}
## -[**Empty**](Empty.html) delete_user(user_id)
Delete user
Wraps DELETE /api/v2/users/{userId}
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::UsersApi.new
user_id = "user_id_example" # String | User ID
begin
#Delete user
result = api_instance.delete_user(user_id)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling UsersApi->delete_user: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**user_id** | **String**| User ID |
{: class="table table-striped"}
### Return type
[**Empty**](Empty.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## - delete_user_roles(user_id)
Removes all the roles from the user.
Wraps DELETE /api/v2/users/{userId}/roles
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::UsersApi.new
user_id = "user_id_example" # String | User ID
begin
#Removes all the roles from the user.
api_instance.delete_user_roles(user_id)
rescue PureCloud::ApiError => e
puts "Exception when calling UsersApi->delete_user_roles: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**user_id** | **String**| User ID |
{: class="table table-striped"}
### Return type
nil (empty response body)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## - delete_user_routingskill(user_id, skill_id)
Remove routing skill from user
Wraps DELETE /api/v2/users/{userId}/routingskills/{skillId}
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::UsersApi.new
user_id = "user_id_example" # String | User ID
skill_id = "skill_id_example" # String | skillId
begin
#Remove routing skill from user
api_instance.delete_user_routingskill(user_id, skill_id)
rescue PureCloud::ApiError => e
puts "Exception when calling UsersApi->delete_user_routingskill: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**user_id** | **String**| User ID |
**skill_id** | **String**| skillId |
{: class="table table-striped"}
### Return type
nil (empty response body)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## - delete_user_station_associatedstation(user_id)
Clear associated station
Wraps DELETE /api/v2/users/{userId}/station/associatedstation
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::UsersApi.new
user_id = "user_id_example" # String | User ID
begin
#Clear associated station
api_instance.delete_user_station_associatedstation(user_id)
rescue PureCloud::ApiError => e
puts "Exception when calling UsersApi->delete_user_station_associatedstation: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**user_id** | **String**| User ID |
{: class="table table-striped"}
### Return type
nil (empty response body)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## - delete_user_station_defaultstation(user_id)
Clear default station
Wraps DELETE /api/v2/users/{userId}/station/defaultstation
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::UsersApi.new
user_id = "user_id_example" # String | User ID
begin
#Clear default station
api_instance.delete_user_station_defaultstation(user_id)
rescue PureCloud::ApiError => e
puts "Exception when calling UsersApi->delete_user_station_defaultstation: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**user_id** | **String**| User ID |
{: class="table table-striped"}
### Return type
nil (empty response body)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**FieldConfig**](FieldConfig.html) get_fieldconfig(type)
Fetch field config for an entity type
Wraps GET /api/v2/fieldconfig
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::UsersApi.new
type = "type_example" # String | Field type
begin
#Fetch field config for an entity type
result = api_instance.get_fieldconfig(type)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling UsersApi->get_fieldconfig: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**type** | **String**| Field type |
{: class="table table-striped"}
### Return type
[**FieldConfig**](FieldConfig.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**User**](User.html) get_user(user_id, opts)
Get user.
Wraps GET /api/v2/users/{userId}
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::UsersApi.new
user_id = "user_id_example" # String | User ID
opts = {
expand: ["expand_example"] # Array | Which fields, if any, to expand
}
begin
#Get user.
result = api_instance.get_user(user_id, opts)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling UsersApi->get_user: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**user_id** | **String**| User ID |
**expand** | [**Array<String>**](String.html)| Which fields, if any, to expand | [optional]
{: class="table table-striped"}
### Return type
[**User**](User.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**Adjacents**](Adjacents.html) get_user_adjacents(user_id, opts)
Get adjacents
Wraps GET /api/v2/users/{userId}/adjacents
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::UsersApi.new
user_id = "user_id_example" # String | User ID
opts = {
expand: ["expand_example"] # Array | Which fields, if any, to expand
}
begin
#Get adjacents
result = api_instance.get_user_adjacents(user_id, opts)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling UsersApi->get_user_adjacents: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**user_id** | **String**| User ID |
**expand** | [**Array<String>**](String.html)| Which fields, if any, to expand | [optional]
{: class="table table-striped"}
### Return type
[**Adjacents**](Adjacents.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**CallForwarding**](CallForwarding.html) get_user_callforwarding(user_id)
Get a user's CallForwarding
Wraps GET /api/v2/users/{userId}/callforwarding
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::UsersApi.new
user_id = "user_id_example" # String | User ID
begin
#Get a user's CallForwarding
result = api_instance.get_user_callforwarding(user_id)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling UsersApi->get_user_callforwarding: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**user_id** | **String**| User ID |
{: class="table table-striped"}
### Return type
[**CallForwarding**](CallForwarding.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**Array<User>**](User.html) get_user_directreports(user_id, opts)
Get direct reports
Wraps GET /api/v2/users/{userId}/directreports
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::UsersApi.new
user_id = "user_id_example" # String | User ID
opts = {
expand: ["expand_example"] # Array | Which fields, if any, to expand
}
begin
#Get direct reports
result = api_instance.get_user_directreports(user_id, opts)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling UsersApi->get_user_directreports: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**user_id** | **String**| User ID |
**expand** | [**Array<String>**](String.html)| Which fields, if any, to expand | [optional]
{: class="table table-striped"}
### Return type
[**Array<User>**](User.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**UserEntityListing**](UserEntityListing.html) get_user_favorites(user_id, opts)
Get favorites
Wraps GET /api/v2/users/{userId}/favorites
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::UsersApi.new
user_id = "user_id_example" # String | User ID
opts = {
page_size: 25, # Integer | Page size
page_number: 1, # Integer | Page number
sort_order: "ASC", # String | Sort order
expand: ["expand_example"] # Array | Which fields, if any, to expand
}
begin
#Get favorites
result = api_instance.get_user_favorites(user_id, opts)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling UsersApi->get_user_favorites: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**user_id** | **String**| User ID |
**page_size** | **Integer**| Page size | [optional] [default to 25]
**page_number** | **Integer**| Page number | [optional] [default to 1]
**sort_order** | **String**| Sort order | [optional] [default to ASC]
**expand** | [**Array<String>**](String.html)| Which fields, if any, to expand | [optional]
{: class="table table-striped"}
### Return type
[**UserEntityListing**](UserEntityListing.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**Geolocation**](Geolocation.html) get_user_geolocation(user_id, client_id)
Get a user's Geolocation
Wraps GET /api/v2/users/{userId}/geolocations/{clientId}
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::UsersApi.new
user_id = "user_id_example" # String | user Id
client_id = "client_id_example" # String | client Id
begin
#Get a user's Geolocation
result = api_instance.get_user_geolocation(user_id, client_id)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling UsersApi->get_user_geolocation: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**user_id** | **String**| user Id |
**client_id** | **String**| client Id |
{: class="table table-striped"}
### Return type
[**Geolocation**](Geolocation.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**OutOfOffice**](OutOfOffice.html) get_user_outofoffice(user_id)
Get a OutOfOffice
Wraps GET /api/v2/users/{userId}/outofoffice
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::UsersApi.new
user_id = "user_id_example" # String | User ID
begin
#Get a OutOfOffice
result = api_instance.get_user_outofoffice(user_id)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling UsersApi->get_user_outofoffice: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**user_id** | **String**| User ID |
{: class="table table-striped"}
### Return type
[**OutOfOffice**](OutOfOffice.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -Array<String>** get_user_profileskills(user_id)
List profile skills for a user
Wraps GET /api/v2/users/{userId}/profileskills
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::UsersApi.new
user_id = "user_id_example" # String | User ID
begin
#List profile skills for a user
result = api_instance.get_user_profileskills(user_id)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling UsersApi->get_user_profileskills: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**user_id** | **String**| User ID |
{: class="table table-striped"}
### Return type
**Array<String>**
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**UserQueueEntityListing**](UserQueueEntityListing.html) get_user_queues(user_id, opts)
Get queues for user
Wraps GET /api/v2/users/{userId}/queues
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::UsersApi.new
user_id = "user_id_example" # String | User ID
opts = {
page_size: 25, # Integer | Page size
page_number: 1, # Integer | Page number
joined: true # BOOLEAN | Is joined to the queue
}
begin
#Get queues for user
result = api_instance.get_user_queues(user_id, opts)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling UsersApi->get_user_queues: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**user_id** | **String**| User ID |
**page_size** | **Integer**| Page size | [optional] [default to 25]
**page_number** | **Integer**| Page number | [optional] [default to 1]
**joined** | **BOOLEAN**| Is joined to the queue | [optional] [default to true]
{: class="table table-striped"}
### Return type
[**UserQueueEntityListing**](UserQueueEntityListing.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**UserAuthorization**](UserAuthorization.html) get_user_roles(user_id)
Returns a listing of roles and permissions for a user.
Wraps GET /api/v2/users/{userId}/roles
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::UsersApi.new
user_id = "user_id_example" # String | User ID
begin
#Returns a listing of roles and permissions for a user.
result = api_instance.get_user_roles(user_id)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling UsersApi->get_user_roles: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**user_id** | **String**| User ID |
{: class="table table-striped"}
### Return type
[**UserAuthorization**](UserAuthorization.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**UserSkillEntityListing**](UserSkillEntityListing.html) get_user_routingskills(user_id, opts)
List routing skills for user
Wraps GET /api/v2/users/{userId}/routingskills
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::UsersApi.new
user_id = "user_id_example" # String | User ID
opts = {
page_size: 25, # Integer | Page size
page_number: 1, # Integer | Page number
sort_order: "ASC" # String | Ascending or descending sort order
}
begin
#List routing skills for user
result = api_instance.get_user_routingskills(user_id, opts)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling UsersApi->get_user_routingskills: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**user_id** | **String**| User ID |
**page_size** | **Integer**| Page size | [optional] [default to 25]
**page_number** | **Integer**| Page number | [optional] [default to 1]
**sort_order** | **String**| Ascending or descending sort order | [optional] [default to ASC]
{: class="table table-striped"}
### Return type
[**UserSkillEntityListing**](UserSkillEntityListing.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**RoutingStatus**](RoutingStatus.html) get_user_routingstatus(user_id)
Fetch the routing status of a user
Wraps GET /api/v2/users/{userId}/routingstatus
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::UsersApi.new
user_id = "user_id_example" # String | User ID
begin
#Fetch the routing status of a user
result = api_instance.get_user_routingstatus(user_id)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling UsersApi->get_user_routingstatus: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**user_id** | **String**| User ID |
{: class="table table-striped"}
### Return type
[**RoutingStatus**](RoutingStatus.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**UserStations**](UserStations.html) get_user_station(user_id)
Get station information for user
Wraps GET /api/v2/users/{userId}/station
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::UsersApi.new
user_id = "user_id_example" # String | User ID
begin
#Get station information for user
result = api_instance.get_user_station(user_id)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling UsersApi->get_user_station: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**user_id** | **String**| User ID |
{: class="table table-striped"}
### Return type
[**UserStations**](UserStations.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**Array<User>**](User.html) get_user_superiors(user_id, opts)
Get superiors
Wraps GET /api/v2/users/{userId}/superiors
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::UsersApi.new
user_id = "user_id_example" # String | User ID
opts = {
expand: ["expand_example"] # Array | Which fields, if any, to expand
}
begin
#Get superiors
result = api_instance.get_user_superiors(user_id, opts)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling UsersApi->get_user_superiors: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**user_id** | **String**| User ID |
**expand** | [**Array<String>**](String.html)| Which fields, if any, to expand | [optional]
{: class="table table-striped"}
### Return type
[**Array<User>**](User.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**UserEntityListing**](UserEntityListing.html) get_users(opts)
Get the list of available users.
Wraps GET /api/v2/users
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::UsersApi.new
opts = {
page_size: 25, # Integer | Page size
page_number: 1, # Integer | Page number
id: ["id_example"], # Array | id
sort_order: "ASC", # String | Ascending or descending sort order
expand: ["expand_example"] # Array | Which fields, if any, to expand
}
begin
#Get the list of available users.
result = api_instance.get_users(opts)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling UsersApi->get_users: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**page_size** | **Integer**| Page size | [optional] [default to 25]
**page_number** | **Integer**| Page number | [optional] [default to 1]
**id** | [**Array<String>**](String.html)| id | [optional]
**sort_order** | **String**| Ascending or descending sort order | [optional] [default to ASC]
**expand** | [**Array<String>**](String.html)| Which fields, if any, to expand | [optional]
{: class="table table-striped"}
### Return type
[**UserEntityListing**](UserEntityListing.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**UserMe**](UserMe.html) get_users_me(opts)
Get current user details.
This request is not valid when using the Client Credentials OAuth grant.
Wraps GET /api/v2/users/me
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::UsersApi.new
opts = {
expand: ["expand_example"] # Array | Which fields, if any, to expand.
}
begin
#Get current user details.
result = api_instance.get_users_me(opts)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling UsersApi->get_users_me: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**expand** | [**Array<String>**](String.html)| Which fields, if any, to expand. | [optional]
{: class="table table-striped"}
### Return type
[**UserMe**](UserMe.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**UsersSearchResponse**](UsersSearchResponse.html) get_users_search(q64, opts)
Search users using the q64 value returned from a previous search
Wraps GET /api/v2/users/search
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::UsersApi.new
q64 = "q64_example" # String | q64
opts = {
expand: ["expand_example"] # Array | expand
}
begin
#Search users using the q64 value returned from a previous search
result = api_instance.get_users_search(q64, opts)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling UsersApi->get_users_search: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**q64** | **String**| q64 |
**expand** | [**Array<String>**](String.html)| expand | [optional]
{: class="table table-striped"}
### Return type
[**UsersSearchResponse**](UsersSearchResponse.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**User**](User.html) patch_user(user_id, body)
Update user
Wraps PATCH /api/v2/users/{userId}
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::UsersApi.new
user_id = "user_id_example" # String | User ID
body = PureCloud::UpdateUser.new # UpdateUser | User
begin
#Update user
result = api_instance.patch_user(user_id, body)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling UsersApi->patch_user: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**user_id** | **String**| User ID |
**body** | [**UpdateUser**](UpdateUser.html)| User |
{: class="table table-striped"}
### Return type
[**User**](User.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**CallForwarding**](CallForwarding.html) patch_user_callforwarding(user_id, body)
Patch a user's CallForwarding
Wraps PATCH /api/v2/users/{userId}/callforwarding
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::UsersApi.new
user_id = "user_id_example" # String | User ID
body = PureCloud::CallForwarding.new # CallForwarding | Call forwarding
begin
#Patch a user's CallForwarding
result = api_instance.patch_user_callforwarding(user_id, body)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling UsersApi->patch_user_callforwarding: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**user_id** | **String**| User ID |
**body** | [**CallForwarding**](CallForwarding.html)| Call forwarding |
{: class="table table-striped"}
### Return type
[**CallForwarding**](CallForwarding.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**Geolocation**](Geolocation.html) patch_user_geolocation(user_id, client_id, body)
Patch a user's Geolocation
The geolocation object can be patched one of three ways. Option 1: Set the 'primary' property to true. This will set the client as the user's primary geolocation source. Option 2: Provide the 'latitude' and 'longitude' values. This will enqueue an asynchronous update of the 'city', 'region', and 'country', generating a notification. A subsequent GET operation will include the new values for 'city', 'region' and 'country'. Option 3: Provide the 'city', 'region', 'country' values. Option 1 can be combined with Option 2 or Option 3. For example, update the client as primary and provide latitude and longitude values.
Wraps PATCH /api/v2/users/{userId}/geolocations/{clientId}
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::UsersApi.new
user_id = "user_id_example" # String | user Id
client_id = "client_id_example" # String | client Id
body = PureCloud::Geolocation.new # Geolocation | Geolocation
begin
#Patch a user's Geolocation
result = api_instance.patch_user_geolocation(user_id, client_id, body)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling UsersApi->patch_user_geolocation: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**user_id** | **String**| user Id |
**client_id** | **String**| client Id |
**body** | [**Geolocation**](Geolocation.html)| Geolocation |
{: class="table table-striped"}
### Return type
[**Geolocation**](Geolocation.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**UserQueue**](UserQueue.html) patch_user_queue(queue_id, user_id, body)
Join or unjoin a queue for a user
Wraps PATCH /api/v2/users/{userId}/queues/{queueId}
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::UsersApi.new
queue_id = "queue_id_example" # String | Queue ID
user_id = "user_id_example" # String | User ID
body = PureCloud::UserQueue.new # UserQueue | Queue Member
begin
#Join or unjoin a queue for a user
result = api_instance.patch_user_queue(queue_id, user_id, body)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling UsersApi->patch_user_queue: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**queue_id** | **String**| Queue ID |
**user_id** | **String**| User ID |
**body** | [**UserQueue**](UserQueue.html)| Queue Member |
{: class="table table-striped"}
### Return type
[**UserQueue**](UserQueue.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**UserQueueEntityListing**](UserQueueEntityListing.html) patch_user_queues(user_id, body)
Join or unjoin a set of queues for a user
Wraps PATCH /api/v2/users/{userId}/queues
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::UsersApi.new
user_id = "user_id_example" # String | User ID
body = [PureCloud::UserQueue.new] # Array | User Queues
begin
#Join or unjoin a set of queues for a user
result = api_instance.patch_user_queues(user_id, body)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling UsersApi->patch_user_queues: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**user_id** | **String**| User ID |
**body** | [**Array<UserQueue>**](UserQueue.html)| User Queues |
{: class="table table-striped"}
### Return type
[**UserQueueEntityListing**](UserQueueEntityListing.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**PresenceQueryResponse**](PresenceQueryResponse.html) post_analytics_users_aggregates_query(body)
Query for user aggregates
Wraps POST /api/v2/analytics/users/aggregates/query
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::UsersApi.new
body = PureCloud::AggregationQuery.new # AggregationQuery | query
begin
#Query for user aggregates
result = api_instance.post_analytics_users_aggregates_query(body)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling UsersApi->post_analytics_users_aggregates_query: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**body** | [**AggregationQuery**](AggregationQuery.html)| query |
{: class="table table-striped"}
### Return type
[**PresenceQueryResponse**](PresenceQueryResponse.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**AnalyticsUserDetailsQueryResponse**](AnalyticsUserDetailsQueryResponse.html) post_analytics_users_details_query(body)
Query for user details
Wraps POST /api/v2/analytics/users/details/query
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::UsersApi.new
body = PureCloud::UserDetailsQuery.new # UserDetailsQuery | query
begin
#Query for user details
result = api_instance.post_analytics_users_details_query(body)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling UsersApi->post_analytics_users_details_query: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**body** | [**UserDetailsQuery**](UserDetailsQuery.html)| query |
{: class="table table-striped"}
### Return type
[**AnalyticsUserDetailsQueryResponse**](AnalyticsUserDetailsQueryResponse.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**ObservationQueryResponse**](ObservationQueryResponse.html) post_analytics_users_observations_query(body)
Query for user observations
Wraps POST /api/v2/analytics/users/observations/query
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::UsersApi.new
body = PureCloud::ObservationQuery.new # ObservationQuery | query
begin
#Query for user observations
result = api_instance.post_analytics_users_observations_query(body)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling UsersApi->post_analytics_users_observations_query: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**body** | [**ObservationQuery**](ObservationQuery.html)| query |
{: class="table table-striped"}
### Return type
[**ObservationQueryResponse**](ObservationQueryResponse.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**UserRoutingSkill**](UserRoutingSkill.html) post_user_routingskills(user_id, body)
Add routing skill to user
Wraps POST /api/v2/users/{userId}/routingskills
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::UsersApi.new
user_id = "user_id_example" # String | User ID
body = PureCloud::UserRoutingSkillPost.new # UserRoutingSkillPost | Skill
begin
#Add routing skill to user
result = api_instance.post_user_routingskills(user_id, body)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling UsersApi->post_user_routingskills: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**user_id** | **String**| User ID |
**body** | [**UserRoutingSkillPost**](UserRoutingSkillPost.html)| Skill |
{: class="table table-striped"}
### Return type
[**UserRoutingSkill**](UserRoutingSkill.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**User**](User.html) post_users(body)
Create user
Wraps POST /api/v2/users
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::UsersApi.new
body = PureCloud::CreateUser.new # CreateUser | User
begin
#Create user
result = api_instance.post_users(body)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling UsersApi->post_users: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**body** | [**CreateUser**](CreateUser.html)| User |
{: class="table table-striped"}
### Return type
[**User**](User.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**UsersSearchResponse**](UsersSearchResponse.html) post_users_search(body)
Search users
Wraps POST /api/v2/users/search
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::UsersApi.new
body = PureCloud::UserSearchRequest.new # UserSearchRequest | Search request options
begin
#Search users
result = api_instance.post_users_search(body)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling UsersApi->post_users_search: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**body** | [**UserSearchRequest**](UserSearchRequest.html)| Search request options |
{: class="table table-striped"}
### Return type
[**UsersSearchResponse**](UsersSearchResponse.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**CallForwarding**](CallForwarding.html) put_user_callforwarding(user_id, body)
Update a user's CallForwarding
Wraps PUT /api/v2/users/{userId}/callforwarding
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::UsersApi.new
user_id = "user_id_example" # String | User ID
body = PureCloud::CallForwarding.new # CallForwarding | Call forwarding
begin
#Update a user's CallForwarding
result = api_instance.put_user_callforwarding(user_id, body)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling UsersApi->put_user_callforwarding: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**user_id** | **String**| User ID |
**body** | [**CallForwarding**](CallForwarding.html)| Call forwarding |
{: class="table table-striped"}
### Return type
[**CallForwarding**](CallForwarding.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**OutOfOffice**](OutOfOffice.html) put_user_outofoffice(user_id, body)
Update an OutOfOffice
Wraps PUT /api/v2/users/{userId}/outofoffice
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::UsersApi.new
user_id = "user_id_example" # String | User ID
body = PureCloud::OutOfOffice.new # OutOfOffice | The updated UserPresence
begin
#Update an OutOfOffice
result = api_instance.put_user_outofoffice(user_id, body)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling UsersApi->put_user_outofoffice: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**user_id** | **String**| User ID |
**body** | [**OutOfOffice**](OutOfOffice.html)| The updated UserPresence |
{: class="table table-striped"}
### Return type
[**OutOfOffice**](OutOfOffice.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -Array<String>** put_user_profileskills(user_id, opts)
Update profile skills for a user
Wraps PUT /api/v2/users/{userId}/profileskills
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::UsersApi.new
user_id = "user_id_example" # String | User ID
opts = {
body: [PureCloud::Array.new] # Array | Skills
}
begin
#Update profile skills for a user
result = api_instance.put_user_profileskills(user_id, opts)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling UsersApi->put_user_profileskills: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**user_id** | **String**| User ID |
**body** | **Array<String>**| Skills | [optional]
{: class="table table-striped"}
### Return type
**Array<String>**
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**UserAuthorization**](UserAuthorization.html) put_user_roles(user_id, body)
Sets the user's roles
Wraps PUT /api/v2/users/{userId}/roles
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::UsersApi.new
user_id = "user_id_example" # String | User ID
body = [PureCloud::Array.new] # Array | List of roles
begin
#Sets the user's roles
result = api_instance.put_user_roles(user_id, body)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling UsersApi->put_user_roles: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**user_id** | **String**| User ID |
**body** | **Array<String>**| List of roles |
{: class="table table-striped"}
### Return type
[**UserAuthorization**](UserAuthorization.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**UserRoutingSkill**](UserRoutingSkill.html) put_user_routingskill(user_id, skill_id, body)
Update routing skill proficiency or state.
Wraps PUT /api/v2/users/{userId}/routingskills/{skillId}
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::UsersApi.new
user_id = "user_id_example" # String | User ID
skill_id = "skill_id_example" # String | skillId
body = PureCloud::UserRoutingSkill.new # UserRoutingSkill | Skill
begin
#Update routing skill proficiency or state.
result = api_instance.put_user_routingskill(user_id, skill_id, body)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling UsersApi->put_user_routingskill: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**user_id** | **String**| User ID |
**skill_id** | **String**| skillId |
**body** | [**UserRoutingSkill**](UserRoutingSkill.html)| Skill |
{: class="table table-striped"}
### Return type
[**UserRoutingSkill**](UserRoutingSkill.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**RoutingStatus**](RoutingStatus.html) put_user_routingstatus(user_id, body)
Update the routing status of a user
Wraps PUT /api/v2/users/{userId}/routingstatus
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::UsersApi.new
user_id = "user_id_example" # String | User ID
body = PureCloud::RoutingStatus.new # RoutingStatus | Routing Status
begin
#Update the routing status of a user
result = api_instance.put_user_routingstatus(user_id, body)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling UsersApi->put_user_routingstatus: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**user_id** | **String**| User ID |
**body** | [**RoutingStatus**](RoutingStatus.html)| Routing Status |
{: class="table table-striped"}
### Return type
[**RoutingStatus**](RoutingStatus.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## - put_user_station_associatedstation_station_id(user_id, station_id)
Set associated station
Wraps PUT /api/v2/users/{userId}/station/associatedstation/{stationId}
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::UsersApi.new
user_id = "user_id_example" # String | User ID
station_id = "station_id_example" # String | stationId
begin
#Set associated station
api_instance.put_user_station_associatedstation_station_id(user_id, station_id)
rescue PureCloud::ApiError => e
puts "Exception when calling UsersApi->put_user_station_associatedstation_station_id: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**user_id** | **String**| User ID |
**station_id** | **String**| stationId |
{: class="table table-striped"}
### Return type
nil (empty response body)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## - put_user_station_defaultstation_station_id(user_id, station_id)
Set default station
Wraps PUT /api/v2/users/{userId}/station/defaultstation/{stationId}
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::UsersApi.new
user_id = "user_id_example" # String | User ID
station_id = "station_id_example" # String | stationId
begin
#Set default station
api_instance.put_user_station_defaultstation_station_id(user_id, station_id)
rescue PureCloud::ApiError => e
puts "Exception when calling UsersApi->put_user_station_defaultstation_station_id: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**user_id** | **String**| User ID |
**station_id** | **String**| stationId |
{: class="table table-striped"}
### Return type
nil (empty response body)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json