Sha256: e49b0f853eb4b281d5d084c820be373aca83d46801f0fdce055434d556d4889c
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Size: 621 Bytes
Versions: 4
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Stored size: 621 Bytes
Contents
---
title: ScimUserRoutingSkill
---
## PureCloud::ScimUserRoutingSkill
## Properties
|Name | Type | Description | Notes|
|------------ | ------------- | ------------- | -------------|
| **name** | **String** | The case-sensitive name of a routing skill configured in Genesys Cloud. | |
| **proficiency** | **Float** | A rating from 0.0 to 5.0 that indicates how adept an agent is at a particular skill. When \"Best available skills\" is enabled for a queue in Genesys Cloud, ACD interactions in that queue are routed to agents with higher proficiency ratings. | [optional] |
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Version data entries
4 entries across 4 versions & 1 rubygems