--- title: SocialExpression --- ## PureCloud::SocialExpression ## Properties |Name | Type | Description | Notes| |------------ | ------------- | ------------- | -------------| | **state** | **String** | The connection state of this communication. | [optional] | | **id** | **String** | A globally unique identifier for this communication. | [optional] | | **social_media_id** | **String** | A globally unique identifier for the social media. | [optional] | | **social_media_hub** | **String** | The social network of the communication | [optional] | | **social_user_name** | **String** | The user name for the communication. | [optional] | | **preview_text** | **String** | The text preview of the communication contents | [optional] | | **recording_id** | **String** | A globally unique identifier for the recording associated with this chat. | [optional] | | **segments** | [**Array<Segment>**](Segment.html) | The time line of the participant's chat, divided into activity segments. | [optional] | | **held** | **BOOLEAN** | True if this call is held and the person on this side hears silence. | [optional] [default to false]| | **disconnect_type** | **String** | System defined string indicating what caused the communication to disconnect. Will be null until the communication disconnects. | [optional] | | **start_hold_time** | **DateTime** | The timestamp the chat was placed on hold in the cloud clock if the chat is currently on hold. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ | [optional] | | **connected_time** | **DateTime** | The timestamp when this communication was connected in the cloud clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ | [optional] | | **disconnected_time** | **DateTime** | The timestamp when this communication disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ | [optional] | | **provider** | **String** | The source provider for the video. | [optional] | {: class="table table-striped"}