=begin PureCloud Platform API With the PureCloud Platform API, you can control all aspects of your PureCloud environment. With the APIs you can access the system configuration, manage conversations and more. OpenAPI spec version: v2 Contact: DeveloperEvangelists@inin.com Generated by: https://github.com/swagger-api/swagger-codegen.git License: ININ http://www.inin.com Terms of Service: https://developer.mypurecloud.com/tos =end require "uri" module PureCloud class RoutingApi attr_accessor :api_client def initialize(api_client = ApiClient.default) @api_client = api_client end # Delete a domain # # @param domain_id domain ID # @param [Hash] opts the optional parameters # @return [String] def delete_email_domains_domain_id(domain_id, opts = {}) data, status_code, headers = delete_email_domains_domain_id_with_http_info(domain_id, opts) return data end # Delete a domain # # @param domain_id domain ID # @param [Hash] opts the optional parameters # @return [Array<(String, Fixnum, Hash)>] String data, response status code and response headers def delete_email_domains_domain_id_with_http_info(domain_id, opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: RoutingApi#delete_email_domains_domain_id ..." end # verify the required parameter 'domain_id' is set fail "Missing the required parameter 'domain_id' when calling delete_email_domains_domain_id" if domain_id.nil? # resource path local_var_path = "/api/v2/routing/email/domains/{domainId}".sub('{format}','json').sub('{' + 'domainId' + '}', domain_id.to_s) # query parameters query_params = {} # header parameters header_params = {} # HTTP header 'Accept' (if needed) _header_accept = ['application/json'] _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result # HTTP header 'Content-Type' _header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type) # form parameters form_params = {} # http body (model) post_body = nil auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:DELETE, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'String') if @api_client.config.debugging @api_client.config.logger.debug "API called: RoutingApi#delete_email_domains_domain_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end # Delete a route # # @param domain_name email domain # @param route_id route ID # @param [Hash] opts the optional parameters # @return [String] def delete_email_domains_domainname_routes_route_id(domain_name, route_id, opts = {}) data, status_code, headers = delete_email_domains_domainname_routes_route_id_with_http_info(domain_name, route_id, opts) return data end # Delete a route # # @param domain_name email domain # @param route_id route ID # @param [Hash] opts the optional parameters # @return [Array<(String, Fixnum, Hash)>] String data, response status code and response headers def delete_email_domains_domainname_routes_route_id_with_http_info(domain_name, route_id, opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: RoutingApi#delete_email_domains_domainname_routes_route_id ..." end # verify the required parameter 'domain_name' is set fail "Missing the required parameter 'domain_name' when calling delete_email_domains_domainname_routes_route_id" if domain_name.nil? # verify the required parameter 'route_id' is set fail "Missing the required parameter 'route_id' when calling delete_email_domains_domainname_routes_route_id" if route_id.nil? # resource path local_var_path = "/api/v2/routing/email/domains/{domainName}/routes/{routeId}".sub('{format}','json').sub('{' + 'domainName' + '}', domain_name.to_s).sub('{' + 'routeId' + '}', route_id.to_s) # query parameters query_params = {} # header parameters header_params = {} # HTTP header 'Accept' (if needed) _header_accept = ['application/json'] _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result # HTTP header 'Content-Type' _header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type) # form parameters form_params = {} # http body (model) post_body = nil auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:DELETE, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'String') if @api_client.config.debugging @api_client.config.logger.debug "API called: RoutingApi#delete_email_domains_domainname_routes_route_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end # Delete a queue # # @param queue_id Queue ID # @param [Hash] opts the optional parameters # @option opts [BOOLEAN] :force_delete forceDelete # @return [String] def delete_queues_queue_id(queue_id, opts = {}) data, status_code, headers = delete_queues_queue_id_with_http_info(queue_id, opts) return data end # Delete a queue # # @param queue_id Queue ID # @param [Hash] opts the optional parameters # @option opts [BOOLEAN] :force_delete forceDelete # @return [Array<(String, Fixnum, Hash)>] String data, response status code and response headers def delete_queues_queue_id_with_http_info(queue_id, opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: RoutingApi#delete_queues_queue_id ..." end # verify the required parameter 'queue_id' is set fail "Missing the required parameter 'queue_id' when calling delete_queues_queue_id" if queue_id.nil? # resource path local_var_path = "/api/v2/routing/queues/{queueId}".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s) # query parameters query_params = {} query_params[:'forceDelete'] = opts[:'force_delete'] if opts[:'force_delete'] # header parameters header_params = {} # HTTP header 'Accept' (if needed) _header_accept = ['application/json'] _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result # HTTP header 'Content-Type' _header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type) # form parameters form_params = {} # http body (model) post_body = nil auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:DELETE, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'String') if @api_client.config.debugging @api_client.config.logger.debug "API called: RoutingApi#delete_queues_queue_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end # Delete queue member # # @param queue_id Queue ID # @param member_id Member ID # @param [Hash] opts the optional parameters # @return [String] def delete_queues_queue_id_users_member_id(queue_id, member_id, opts = {}) data, status_code, headers = delete_queues_queue_id_users_member_id_with_http_info(queue_id, member_id, opts) return data end # Delete queue member # # @param queue_id Queue ID # @param member_id Member ID # @param [Hash] opts the optional parameters # @return [Array<(String, Fixnum, Hash)>] String data, response status code and response headers def delete_queues_queue_id_users_member_id_with_http_info(queue_id, member_id, opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: RoutingApi#delete_queues_queue_id_users_member_id ..." end # verify the required parameter 'queue_id' is set fail "Missing the required parameter 'queue_id' when calling delete_queues_queue_id_users_member_id" if queue_id.nil? # verify the required parameter 'member_id' is set fail "Missing the required parameter 'member_id' when calling delete_queues_queue_id_users_member_id" if member_id.nil? # resource path local_var_path = "/api/v2/routing/queues/{queueId}/users/{memberId}".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s).sub('{' + 'memberId' + '}', member_id.to_s) # query parameters query_params = {} # header parameters header_params = {} # HTTP header 'Accept' (if needed) _header_accept = ['application/json'] _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result # HTTP header 'Content-Type' _header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type) # form parameters form_params = {} # http body (model) post_body = nil auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:DELETE, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'String') if @api_client.config.debugging @api_client.config.logger.debug "API called: RoutingApi#delete_queues_queue_id_users_member_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end # Delete a wrap-up code from a queue # # @param queue_id Queue ID # @param code_id Code ID # @param [Hash] opts the optional parameters # @return [String] def delete_queues_queue_id_wrapupcodes_code_id(queue_id, code_id, opts = {}) data, status_code, headers = delete_queues_queue_id_wrapupcodes_code_id_with_http_info(queue_id, code_id, opts) return data end # Delete a wrap-up code from a queue # # @param queue_id Queue ID # @param code_id Code ID # @param [Hash] opts the optional parameters # @return [Array<(String, Fixnum, Hash)>] String data, response status code and response headers def delete_queues_queue_id_wrapupcodes_code_id_with_http_info(queue_id, code_id, opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: RoutingApi#delete_queues_queue_id_wrapupcodes_code_id ..." end # verify the required parameter 'queue_id' is set fail "Missing the required parameter 'queue_id' when calling delete_queues_queue_id_wrapupcodes_code_id" if queue_id.nil? # verify the required parameter 'code_id' is set fail "Missing the required parameter 'code_id' when calling delete_queues_queue_id_wrapupcodes_code_id" if code_id.nil? # resource path local_var_path = "/api/v2/routing/queues/{queueId}/wrapupcodes/{codeId}".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s).sub('{' + 'codeId' + '}', code_id.to_s) # query parameters query_params = {} # header parameters header_params = {} # HTTP header 'Accept' (if needed) _header_accept = ['application/json'] _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result # HTTP header 'Content-Type' _header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type) # form parameters form_params = {} # http body (model) post_body = nil auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:DELETE, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'String') if @api_client.config.debugging @api_client.config.logger.debug "API called: RoutingApi#delete_queues_queue_id_wrapupcodes_code_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end # Delete Routing Skill # # @param skill_id Skill ID # @param [Hash] opts the optional parameters # @return [String] def delete_skills_skill_id(skill_id, opts = {}) data, status_code, headers = delete_skills_skill_id_with_http_info(skill_id, opts) return data end # Delete Routing Skill # # @param skill_id Skill ID # @param [Hash] opts the optional parameters # @return [Array<(String, Fixnum, Hash)>] String data, response status code and response headers def delete_skills_skill_id_with_http_info(skill_id, opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: RoutingApi#delete_skills_skill_id ..." end # verify the required parameter 'skill_id' is set fail "Missing the required parameter 'skill_id' when calling delete_skills_skill_id" if skill_id.nil? # resource path local_var_path = "/api/v2/routing/skills/{skillId}".sub('{format}','json').sub('{' + 'skillId' + '}', skill_id.to_s) # query parameters query_params = {} # header parameters header_params = {} # HTTP header 'Accept' (if needed) _header_accept = ['application/json'] _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result # HTTP header 'Content-Type' _header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type) # form parameters form_params = {} # http body (model) post_body = nil auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:DELETE, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'String') if @api_client.config.debugging @api_client.config.logger.debug "API called: RoutingApi#delete_skills_skill_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end # Remove routing skill from user # # @param user_id User ID # @param skill_id skillId # @param [Hash] opts the optional parameters # @return [String] def delete_user_id_routingskills_skill_id(user_id, skill_id, opts = {}) data, status_code, headers = delete_user_id_routingskills_skill_id_with_http_info(user_id, skill_id, opts) return data end # Remove routing skill from user # # @param user_id User ID # @param skill_id skillId # @param [Hash] opts the optional parameters # @return [Array<(String, Fixnum, Hash)>] String data, response status code and response headers def delete_user_id_routingskills_skill_id_with_http_info(user_id, skill_id, opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: RoutingApi#delete_user_id_routingskills_skill_id ..." end # verify the required parameter 'user_id' is set fail "Missing the required parameter 'user_id' when calling delete_user_id_routingskills_skill_id" if user_id.nil? # verify the required parameter 'skill_id' is set fail "Missing the required parameter 'skill_id' when calling delete_user_id_routingskills_skill_id" if skill_id.nil? # resource path local_var_path = "/api/v2/users/{userId}/routingskills/{skillId}".sub('{format}','json').sub('{' + 'userId' + '}', user_id.to_s).sub('{' + 'skillId' + '}', skill_id.to_s) # query parameters query_params = {} # header parameters header_params = {} # HTTP header 'Accept' (if needed) _header_accept = ['application/json'] _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result # HTTP header 'Content-Type' _header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type) # form parameters form_params = {} # http body (model) post_body = nil auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:DELETE, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'String') if @api_client.config.debugging @api_client.config.logger.debug "API called: RoutingApi#delete_user_id_routingskills_skill_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end # Delete utilization settings and revert to system defaults. # # @param [Hash] opts the optional parameters # @return [String] def delete_utilization(opts = {}) data, status_code, headers = delete_utilization_with_http_info(opts) return data end # Delete utilization settings and revert to system defaults. # # @param [Hash] opts the optional parameters # @return [Array<(String, Fixnum, Hash)>] String data, response status code and response headers def delete_utilization_with_http_info(opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: RoutingApi#delete_utilization ..." end # resource path local_var_path = "/api/v2/routing/utilization".sub('{format}','json') # query parameters query_params = {} # header parameters header_params = {} # HTTP header 'Accept' (if needed) _header_accept = ['application/json'] _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result # HTTP header 'Content-Type' _header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type) # form parameters form_params = {} # http body (model) post_body = nil auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:DELETE, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'String') if @api_client.config.debugging @api_client.config.logger.debug "API called: RoutingApi#delete_utilization\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end # Delete wrap-up code # # @param code_id Wrapup Code ID # @param [Hash] opts the optional parameters # @return [String] def delete_wrapupcodes_code_id(code_id, opts = {}) data, status_code, headers = delete_wrapupcodes_code_id_with_http_info(code_id, opts) return data end # Delete wrap-up code # # @param code_id Wrapup Code ID # @param [Hash] opts the optional parameters # @return [Array<(String, Fixnum, Hash)>] String data, response status code and response headers def delete_wrapupcodes_code_id_with_http_info(code_id, opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: RoutingApi#delete_wrapupcodes_code_id ..." end # verify the required parameter 'code_id' is set fail "Missing the required parameter 'code_id' when calling delete_wrapupcodes_code_id" if code_id.nil? # resource path local_var_path = "/api/v2/routing/wrapupcodes/{codeId}".sub('{format}','json').sub('{' + 'codeId' + '}', code_id.to_s) # query parameters query_params = {} # header parameters header_params = {} # HTTP header 'Accept' (if needed) _header_accept = ['application/json'] _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result # HTTP header 'Content-Type' _header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type) # form parameters form_params = {} # http body (model) post_body = nil auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:DELETE, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'String') if @api_client.config.debugging @api_client.config.logger.debug "API called: RoutingApi#delete_wrapupcodes_code_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end # Get domains # # @param [Hash] opts the optional parameters # @return [InboundDomainEntityListing] def get_email_domains(opts = {}) data, status_code, headers = get_email_domains_with_http_info(opts) return data end # Get domains # # @param [Hash] opts the optional parameters # @return [Array<(InboundDomainEntityListing, Fixnum, Hash)>] InboundDomainEntityListing data, response status code and response headers def get_email_domains_with_http_info(opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: RoutingApi#get_email_domains ..." end # resource path local_var_path = "/api/v2/routing/email/domains".sub('{format}','json') # query parameters query_params = {} # header parameters header_params = {} # HTTP header 'Accept' (if needed) _header_accept = ['application/json'] _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result # HTTP header 'Content-Type' _header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type) # form parameters form_params = {} # http body (model) post_body = nil auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:GET, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'InboundDomainEntityListing') if @api_client.config.debugging @api_client.config.logger.debug "API called: RoutingApi#get_email_domains\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end # Get domain # # @param domain_id domain ID # @param [Hash] opts the optional parameters # @return [InboundDomain] def get_email_domains_domain_id(domain_id, opts = {}) data, status_code, headers = get_email_domains_domain_id_with_http_info(domain_id, opts) return data end # Get domain # # @param domain_id domain ID # @param [Hash] opts the optional parameters # @return [Array<(InboundDomain, Fixnum, Hash)>] InboundDomain data, response status code and response headers def get_email_domains_domain_id_with_http_info(domain_id, opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: RoutingApi#get_email_domains_domain_id ..." end # verify the required parameter 'domain_id' is set fail "Missing the required parameter 'domain_id' when calling get_email_domains_domain_id" if domain_id.nil? # resource path local_var_path = "/api/v2/routing/email/domains/{domainId}".sub('{format}','json').sub('{' + 'domainId' + '}', domain_id.to_s) # query parameters query_params = {} # header parameters header_params = {} # HTTP header 'Accept' (if needed) _header_accept = ['application/json'] _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result # HTTP header 'Content-Type' _header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type) # form parameters form_params = {} # http body (model) post_body = nil auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:GET, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'InboundDomain') if @api_client.config.debugging @api_client.config.logger.debug "API called: RoutingApi#get_email_domains_domain_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end # Get routes # # @param domain_name email domain # @param [Hash] opts the optional parameters # @return [InboundRouteEntityListing] def get_email_domains_domainname_routes(domain_name, opts = {}) data, status_code, headers = get_email_domains_domainname_routes_with_http_info(domain_name, opts) return data end # Get routes # # @param domain_name email domain # @param [Hash] opts the optional parameters # @return [Array<(InboundRouteEntityListing, Fixnum, Hash)>] InboundRouteEntityListing data, response status code and response headers def get_email_domains_domainname_routes_with_http_info(domain_name, opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: RoutingApi#get_email_domains_domainname_routes ..." end # verify the required parameter 'domain_name' is set fail "Missing the required parameter 'domain_name' when calling get_email_domains_domainname_routes" if domain_name.nil? # resource path local_var_path = "/api/v2/routing/email/domains/{domainName}/routes".sub('{format}','json').sub('{' + 'domainName' + '}', domain_name.to_s) # query parameters query_params = {} # header parameters header_params = {} # HTTP header 'Accept' (if needed) _header_accept = ['application/json'] _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result # HTTP header 'Content-Type' _header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type) # form parameters form_params = {} # http body (model) post_body = nil auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:GET, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'InboundRouteEntityListing') if @api_client.config.debugging @api_client.config.logger.debug "API called: RoutingApi#get_email_domains_domainname_routes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end # Get a route # # @param domain_name email domain # @param route_id route ID # @param [Hash] opts the optional parameters # @return [InboundRoute] def get_email_domains_domainname_routes_route_id(domain_name, route_id, opts = {}) data, status_code, headers = get_email_domains_domainname_routes_route_id_with_http_info(domain_name, route_id, opts) return data end # Get a route # # @param domain_name email domain # @param route_id route ID # @param [Hash] opts the optional parameters # @return [Array<(InboundRoute, Fixnum, Hash)>] InboundRoute data, response status code and response headers def get_email_domains_domainname_routes_route_id_with_http_info(domain_name, route_id, opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: RoutingApi#get_email_domains_domainname_routes_route_id ..." end # verify the required parameter 'domain_name' is set fail "Missing the required parameter 'domain_name' when calling get_email_domains_domainname_routes_route_id" if domain_name.nil? # verify the required parameter 'route_id' is set fail "Missing the required parameter 'route_id' when calling get_email_domains_domainname_routes_route_id" if route_id.nil? # resource path local_var_path = "/api/v2/routing/email/domains/{domainName}/routes/{routeId}".sub('{format}','json').sub('{' + 'domainName' + '}', domain_name.to_s).sub('{' + 'routeId' + '}', route_id.to_s) # query parameters query_params = {} # header parameters header_params = {} # HTTP header 'Accept' (if needed) _header_accept = ['application/json'] _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result # HTTP header 'Content-Type' _header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type) # form parameters form_params = {} # http body (model) post_body = nil auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:GET, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'InboundRoute') if @api_client.config.debugging @api_client.config.logger.debug "API called: RoutingApi#get_email_domains_domainname_routes_route_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end # Get email setup # # @param [Hash] opts the optional parameters # @return [EmailSetup] def get_email_setup(opts = {}) data, status_code, headers = get_email_setup_with_http_info(opts) return data end # Get email setup # # @param [Hash] opts the optional parameters # @return [Array<(EmailSetup, Fixnum, Hash)>] EmailSetup data, response status code and response headers def get_email_setup_with_http_info(opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: RoutingApi#get_email_setup ..." end # resource path local_var_path = "/api/v2/routing/email/setup".sub('{format}','json') # query parameters query_params = {} # header parameters header_params = {} # HTTP header 'Accept' (if needed) _header_accept = ['application/json'] _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result # HTTP header 'Content-Type' _header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type) # form parameters form_params = {} # http body (model) post_body = nil auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:GET, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'EmailSetup') if @api_client.config.debugging @api_client.config.logger.debug "API called: RoutingApi#get_email_setup\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end # Get list of queues. # # @param [Hash] opts the optional parameters # @option opts [Integer] :page_size Page size (default to 25) # @option opts [Integer] :page_number Page number (default to 1) # @option opts [String] :sort_by Sort by (default to name) # @option opts [String] :name Name # @option opts [BOOLEAN] :active Active # @return [QueueEntityListing] def get_queues(opts = {}) data, status_code, headers = get_queues_with_http_info(opts) return data end # Get list of queues. # # @param [Hash] opts the optional parameters # @option opts [Integer] :page_size Page size # @option opts [Integer] :page_number Page number # @option opts [String] :sort_by Sort by # @option opts [String] :name Name # @option opts [BOOLEAN] :active Active # @return [Array<(QueueEntityListing, Fixnum, Hash)>] QueueEntityListing data, response status code and response headers def get_queues_with_http_info(opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: RoutingApi#get_queues ..." end # resource path local_var_path = "/api/v2/routing/queues".sub('{format}','json') # query parameters query_params = {} query_params[:'pageSize'] = opts[:'page_size'] if opts[:'page_size'] query_params[:'pageNumber'] = opts[:'page_number'] if opts[:'page_number'] query_params[:'sortBy'] = opts[:'sort_by'] if opts[:'sort_by'] query_params[:'name'] = opts[:'name'] if opts[:'name'] query_params[:'active'] = opts[:'active'] if opts[:'active'] # header parameters header_params = {} # HTTP header 'Accept' (if needed) _header_accept = ['application/json'] _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result # HTTP header 'Content-Type' _header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type) # form parameters form_params = {} # http body (model) post_body = nil auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:GET, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'QueueEntityListing') if @api_client.config.debugging @api_client.config.logger.debug "API called: RoutingApi#get_queues\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end # Get details about this queue. # # @param queue_id Queue ID # @param [Hash] opts the optional parameters # @return [Queue] def get_queues_queue_id(queue_id, opts = {}) data, status_code, headers = get_queues_queue_id_with_http_info(queue_id, opts) return data end # Get details about this queue. # # @param queue_id Queue ID # @param [Hash] opts the optional parameters # @return [Array<(Queue, Fixnum, Hash)>] Queue data, response status code and response headers def get_queues_queue_id_with_http_info(queue_id, opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: RoutingApi#get_queues_queue_id ..." end # verify the required parameter 'queue_id' is set fail "Missing the required parameter 'queue_id' when calling get_queues_queue_id" if queue_id.nil? # resource path local_var_path = "/api/v2/routing/queues/{queueId}".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s) # query parameters query_params = {} # header parameters header_params = {} # HTTP header 'Accept' (if needed) _header_accept = ['application/json'] _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result # HTTP header 'Content-Type' _header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type) # form parameters form_params = {} # http body (model) post_body = nil auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:GET, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'Queue') if @api_client.config.debugging @api_client.config.logger.debug "API called: RoutingApi#get_queues_queue_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end # Get recent conversations that are still active # # @param queue_id Queue ID # @param [Hash] opts the optional parameters # @option opts [Integer] :page_size Page size (default to 25) # @option opts [Integer] :page_number Page number (default to 1) # @return [ConversationEntityListing] def get_queues_queue_id_conversations(queue_id, opts = {}) data, status_code, headers = get_queues_queue_id_conversations_with_http_info(queue_id, opts) return data end # Get recent conversations that are still active # # @param queue_id Queue ID # @param [Hash] opts the optional parameters # @option opts [Integer] :page_size Page size # @option opts [Integer] :page_number Page number # @return [Array<(ConversationEntityListing, Fixnum, Hash)>] ConversationEntityListing data, response status code and response headers def get_queues_queue_id_conversations_with_http_info(queue_id, opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: RoutingApi#get_queues_queue_id_conversations ..." end # verify the required parameter 'queue_id' is set fail "Missing the required parameter 'queue_id' when calling get_queues_queue_id_conversations" if queue_id.nil? # resource path local_var_path = "/api/v2/routing/queues/{queueId}/conversations".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s) # query parameters query_params = {} query_params[:'pageSize'] = opts[:'page_size'] if opts[:'page_size'] query_params[:'pageNumber'] = opts[:'page_number'] if opts[:'page_number'] # header parameters header_params = {} # HTTP header 'Accept' (if needed) _header_accept = ['application/json'] _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result # HTTP header 'Content-Type' _header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type) # form parameters form_params = {} # http body (model) post_body = nil auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:GET, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'ConversationEntityListing') if @api_client.config.debugging @api_client.config.logger.debug "API called: RoutingApi#get_queues_queue_id_conversations\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end # Get recent callback conversations that are still active # # @param queue_id Queue ID # @param [Hash] opts the optional parameters # @option opts [Integer] :page_size Page size (default to 25) # @option opts [Integer] :page_number Page number (default to 1) # @return [CallbackConversationEntityListing] def get_queues_queue_id_conversations_callbacks(queue_id, opts = {}) data, status_code, headers = get_queues_queue_id_conversations_callbacks_with_http_info(queue_id, opts) return data end # Get recent callback conversations that are still active # # @param queue_id Queue ID # @param [Hash] opts the optional parameters # @option opts [Integer] :page_size Page size # @option opts [Integer] :page_number Page number # @return [Array<(CallbackConversationEntityListing, Fixnum, Hash)>] CallbackConversationEntityListing data, response status code and response headers def get_queues_queue_id_conversations_callbacks_with_http_info(queue_id, opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: RoutingApi#get_queues_queue_id_conversations_callbacks ..." end # verify the required parameter 'queue_id' is set fail "Missing the required parameter 'queue_id' when calling get_queues_queue_id_conversations_callbacks" if queue_id.nil? # resource path local_var_path = "/api/v2/routing/queues/{queueId}/conversations/callbacks".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s) # query parameters query_params = {} query_params[:'pageSize'] = opts[:'page_size'] if opts[:'page_size'] query_params[:'pageNumber'] = opts[:'page_number'] if opts[:'page_number'] # header parameters header_params = {} # HTTP header 'Accept' (if needed) _header_accept = ['application/json'] _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result # HTTP header 'Content-Type' _header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type) # form parameters form_params = {} # http body (model) post_body = nil auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:GET, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'CallbackConversationEntityListing') if @api_client.config.debugging @api_client.config.logger.debug "API called: RoutingApi#get_queues_queue_id_conversations_callbacks\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end # Get recent call conversations that are still active # # @param queue_id Queue ID # @param [Hash] opts the optional parameters # @option opts [Integer] :page_size Page size (default to 25) # @option opts [Integer] :page_number Page number (default to 1) # @return [CallConversationEntityListing] def get_queues_queue_id_conversations_calls(queue_id, opts = {}) data, status_code, headers = get_queues_queue_id_conversations_calls_with_http_info(queue_id, opts) return data end # Get recent call conversations that are still active # # @param queue_id Queue ID # @param [Hash] opts the optional parameters # @option opts [Integer] :page_size Page size # @option opts [Integer] :page_number Page number # @return [Array<(CallConversationEntityListing, Fixnum, Hash)>] CallConversationEntityListing data, response status code and response headers def get_queues_queue_id_conversations_calls_with_http_info(queue_id, opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: RoutingApi#get_queues_queue_id_conversations_calls ..." end # verify the required parameter 'queue_id' is set fail "Missing the required parameter 'queue_id' when calling get_queues_queue_id_conversations_calls" if queue_id.nil? # resource path local_var_path = "/api/v2/routing/queues/{queueId}/conversations/calls".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s) # query parameters query_params = {} query_params[:'pageSize'] = opts[:'page_size'] if opts[:'page_size'] query_params[:'pageNumber'] = opts[:'page_number'] if opts[:'page_number'] # header parameters header_params = {} # HTTP header 'Accept' (if needed) _header_accept = ['application/json'] _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result # HTTP header 'Content-Type' _header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type) # form parameters form_params = {} # http body (model) post_body = nil auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:GET, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'CallConversationEntityListing') if @api_client.config.debugging @api_client.config.logger.debug "API called: RoutingApi#get_queues_queue_id_conversations_calls\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end # Get recent chat conversations that are still active # # @param queue_id Queue ID # @param [Hash] opts the optional parameters # @option opts [Integer] :page_size Page size (default to 25) # @option opts [Integer] :page_number Page number (default to 1) # @return [ChatConversationEntityListing] def get_queues_queue_id_conversations_chats(queue_id, opts = {}) data, status_code, headers = get_queues_queue_id_conversations_chats_with_http_info(queue_id, opts) return data end # Get recent chat conversations that are still active # # @param queue_id Queue ID # @param [Hash] opts the optional parameters # @option opts [Integer] :page_size Page size # @option opts [Integer] :page_number Page number # @return [Array<(ChatConversationEntityListing, Fixnum, Hash)>] ChatConversationEntityListing data, response status code and response headers def get_queues_queue_id_conversations_chats_with_http_info(queue_id, opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: RoutingApi#get_queues_queue_id_conversations_chats ..." end # verify the required parameter 'queue_id' is set fail "Missing the required parameter 'queue_id' when calling get_queues_queue_id_conversations_chats" if queue_id.nil? # resource path local_var_path = "/api/v2/routing/queues/{queueId}/conversations/chats".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s) # query parameters query_params = {} query_params[:'pageSize'] = opts[:'page_size'] if opts[:'page_size'] query_params[:'pageNumber'] = opts[:'page_number'] if opts[:'page_number'] # header parameters header_params = {} # HTTP header 'Accept' (if needed) _header_accept = ['application/json'] _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result # HTTP header 'Content-Type' _header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type) # form parameters form_params = {} # http body (model) post_body = nil auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:GET, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'ChatConversationEntityListing') if @api_client.config.debugging @api_client.config.logger.debug "API called: RoutingApi#get_queues_queue_id_conversations_chats\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end # Get recent email conversations that are still active # # @param queue_id Queue ID # @param [Hash] opts the optional parameters # @option opts [Integer] :page_size Page size (default to 25) # @option opts [Integer] :page_number Page number (default to 1) # @return [EmailConversationEntityListing] def get_queues_queue_id_conversations_emails(queue_id, opts = {}) data, status_code, headers = get_queues_queue_id_conversations_emails_with_http_info(queue_id, opts) return data end # Get recent email conversations that are still active # # @param queue_id Queue ID # @param [Hash] opts the optional parameters # @option opts [Integer] :page_size Page size # @option opts [Integer] :page_number Page number # @return [Array<(EmailConversationEntityListing, Fixnum, Hash)>] EmailConversationEntityListing data, response status code and response headers def get_queues_queue_id_conversations_emails_with_http_info(queue_id, opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: RoutingApi#get_queues_queue_id_conversations_emails ..." end # verify the required parameter 'queue_id' is set fail "Missing the required parameter 'queue_id' when calling get_queues_queue_id_conversations_emails" if queue_id.nil? # resource path local_var_path = "/api/v2/routing/queues/{queueId}/conversations/emails".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s) # query parameters query_params = {} query_params[:'pageSize'] = opts[:'page_size'] if opts[:'page_size'] query_params[:'pageNumber'] = opts[:'page_number'] if opts[:'page_number'] # header parameters header_params = {} # HTTP header 'Accept' (if needed) _header_accept = ['application/json'] _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result # HTTP header 'Content-Type' _header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type) # form parameters form_params = {} # http body (model) post_body = nil auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:GET, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'EmailConversationEntityListing') if @api_client.config.debugging @api_client.config.logger.debug "API called: RoutingApi#get_queues_queue_id_conversations_emails\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end # Get Estimated Wait Time # # @param queue_id queueId # @param [Hash] opts the optional parameters # @option opts [String] :conversation_id conversationId # @return [EstimatedWaitTimePredictions] def get_queues_queue_id_estimatedwaittime(queue_id, opts = {}) data, status_code, headers = get_queues_queue_id_estimatedwaittime_with_http_info(queue_id, opts) return data end # Get Estimated Wait Time # # @param queue_id queueId # @param [Hash] opts the optional parameters # @option opts [String] :conversation_id conversationId # @return [Array<(EstimatedWaitTimePredictions, Fixnum, Hash)>] EstimatedWaitTimePredictions data, response status code and response headers def get_queues_queue_id_estimatedwaittime_with_http_info(queue_id, opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: RoutingApi#get_queues_queue_id_estimatedwaittime ..." end # verify the required parameter 'queue_id' is set fail "Missing the required parameter 'queue_id' when calling get_queues_queue_id_estimatedwaittime" if queue_id.nil? # resource path local_var_path = "/api/v2/routing/queues/{queueId}/estimatedwaittime".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s) # query parameters query_params = {} query_params[:'conversationId'] = opts[:'conversation_id'] if opts[:'conversation_id'] # header parameters header_params = {} # HTTP header 'Accept' (if needed) _header_accept = ['application/json'] _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result # HTTP header 'Content-Type' _header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type) # form parameters form_params = {} # http body (model) post_body = nil auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:GET, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'EstimatedWaitTimePredictions') if @api_client.config.debugging @api_client.config.logger.debug "API called: RoutingApi#get_queues_queue_id_estimatedwaittime\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end # Get the members of this queue # # @param queue_id Queue ID # @param [Hash] opts the optional parameters # @option opts [Integer] :page_size Page size (default to 25) # @option opts [Integer] :page_number Page number (default to 1) # @option opts [String] :sort_by Sort by (default to name) # @option opts [Array] :expand Which fields, if any, to expand. # @option opts [BOOLEAN] :joined Filter by joined status # @option opts [String] :name Filter by queue member name # @option opts [Array] :profile_skills Filter by profile skill # @option opts [Array] :skills Filter by skill # @option opts [Array] :languages Filter by language # @option opts [Array] :routing_status Filter by routing status # @option opts [Array] :presence Filter by presence # @return [QueueMemberEntityListing] def get_queues_queue_id_users(queue_id, opts = {}) data, status_code, headers = get_queues_queue_id_users_with_http_info(queue_id, opts) return data end # Get the members of this queue # # @param queue_id Queue ID # @param [Hash] opts the optional parameters # @option opts [Integer] :page_size Page size # @option opts [Integer] :page_number Page number # @option opts [String] :sort_by Sort by # @option opts [Array] :expand Which fields, if any, to expand. # @option opts [BOOLEAN] :joined Filter by joined status # @option opts [String] :name Filter by queue member name # @option opts [Array] :profile_skills Filter by profile skill # @option opts [Array] :skills Filter by skill # @option opts [Array] :languages Filter by language # @option opts [Array] :routing_status Filter by routing status # @option opts [Array] :presence Filter by presence # @return [Array<(QueueMemberEntityListing, Fixnum, Hash)>] QueueMemberEntityListing data, response status code and response headers def get_queues_queue_id_users_with_http_info(queue_id, opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: RoutingApi#get_queues_queue_id_users ..." end # verify the required parameter 'queue_id' is set fail "Missing the required parameter 'queue_id' when calling get_queues_queue_id_users" if queue_id.nil? # resource path local_var_path = "/api/v2/routing/queues/{queueId}/users".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s) # query parameters query_params = {} query_params[:'pageSize'] = opts[:'page_size'] if opts[:'page_size'] query_params[:'pageNumber'] = opts[:'page_number'] if opts[:'page_number'] query_params[:'sortBy'] = opts[:'sort_by'] if opts[:'sort_by'] query_params[:'expand'] = @api_client.build_collection_param(opts[:'expand'], :multi) if opts[:'expand'] query_params[:'joined'] = opts[:'joined'] if opts[:'joined'] query_params[:'name'] = opts[:'name'] if opts[:'name'] query_params[:'profileSkills'] = @api_client.build_collection_param(opts[:'profile_skills'], :multi) if opts[:'profile_skills'] query_params[:'skills'] = @api_client.build_collection_param(opts[:'skills'], :multi) if opts[:'skills'] query_params[:'languages'] = @api_client.build_collection_param(opts[:'languages'], :multi) if opts[:'languages'] query_params[:'routingStatus'] = @api_client.build_collection_param(opts[:'routing_status'], :multi) if opts[:'routing_status'] query_params[:'presence'] = @api_client.build_collection_param(opts[:'presence'], :multi) if opts[:'presence'] # header parameters header_params = {} # HTTP header 'Accept' (if needed) _header_accept = ['application/json'] _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result # HTTP header 'Content-Type' _header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type) # form parameters form_params = {} # http body (model) post_body = nil auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:GET, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'QueueMemberEntityListing') if @api_client.config.debugging @api_client.config.logger.debug "API called: RoutingApi#get_queues_queue_id_users\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end # Get the wrap-up codes for a queue # # @param queue_id Queue ID # @param code_id Code ID # @param [Hash] opts the optional parameters # @return [WrapupCodeEntityListing] def get_queues_queue_id_wrapupcodes(queue_id, code_id, opts = {}) data, status_code, headers = get_queues_queue_id_wrapupcodes_with_http_info(queue_id, code_id, opts) return data end # Get the wrap-up codes for a queue # # @param queue_id Queue ID # @param code_id Code ID # @param [Hash] opts the optional parameters # @return [Array<(WrapupCodeEntityListing, Fixnum, Hash)>] WrapupCodeEntityListing data, response status code and response headers def get_queues_queue_id_wrapupcodes_with_http_info(queue_id, code_id, opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: RoutingApi#get_queues_queue_id_wrapupcodes ..." end # verify the required parameter 'queue_id' is set fail "Missing the required parameter 'queue_id' when calling get_queues_queue_id_wrapupcodes" if queue_id.nil? # verify the required parameter 'code_id' is set fail "Missing the required parameter 'code_id' when calling get_queues_queue_id_wrapupcodes" if code_id.nil? # resource path local_var_path = "/api/v2/routing/queues/{queueId}/wrapupcodes".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s).sub('{' + 'codeId' + '}', code_id.to_s) # query parameters query_params = {} # header parameters header_params = {} # HTTP header 'Accept' (if needed) _header_accept = ['application/json'] _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result # HTTP header 'Content-Type' _header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type) # form parameters form_params = {} # http body (model) post_body = nil auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:GET, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'WrapupCodeEntityListing') if @api_client.config.debugging @api_client.config.logger.debug "API called: RoutingApi#get_queues_queue_id_wrapupcodes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end # Get the list of routing skills. # # @param [Hash] opts the optional parameters # @option opts [Integer] :page_size Page size (default to 25) # @option opts [Integer] :page_number Page number (default to 1) # @return [SkillEntityListing] def get_skills(opts = {}) data, status_code, headers = get_skills_with_http_info(opts) return data end # Get the list of routing skills. # # @param [Hash] opts the optional parameters # @option opts [Integer] :page_size Page size # @option opts [Integer] :page_number Page number # @return [Array<(SkillEntityListing, Fixnum, Hash)>] SkillEntityListing data, response status code and response headers def get_skills_with_http_info(opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: RoutingApi#get_skills ..." end # resource path local_var_path = "/api/v2/routing/skills".sub('{format}','json') # query parameters query_params = {} query_params[:'pageSize'] = opts[:'page_size'] if opts[:'page_size'] query_params[:'pageNumber'] = opts[:'page_number'] if opts[:'page_number'] # header parameters header_params = {} # HTTP header 'Accept' (if needed) _header_accept = ['application/json'] _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result # HTTP header 'Content-Type' _header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type) # form parameters form_params = {} # http body (model) post_body = nil auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:GET, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'SkillEntityListing') if @api_client.config.debugging @api_client.config.logger.debug "API called: RoutingApi#get_skills\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end # Get Routing Skill # # @param skill_id Skill ID # @param [Hash] opts the optional parameters # @return [RoutingSkill] def get_skills_skill_id(skill_id, opts = {}) data, status_code, headers = get_skills_skill_id_with_http_info(skill_id, opts) return data end # Get Routing Skill # # @param skill_id Skill ID # @param [Hash] opts the optional parameters # @return [Array<(RoutingSkill, Fixnum, Hash)>] RoutingSkill data, response status code and response headers def get_skills_skill_id_with_http_info(skill_id, opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: RoutingApi#get_skills_skill_id ..." end # verify the required parameter 'skill_id' is set fail "Missing the required parameter 'skill_id' when calling get_skills_skill_id" if skill_id.nil? # resource path local_var_path = "/api/v2/routing/skills/{skillId}".sub('{format}','json').sub('{' + 'skillId' + '}', skill_id.to_s) # query parameters query_params = {} # header parameters header_params = {} # HTTP header 'Accept' (if needed) _header_accept = ['application/json'] _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result # HTTP header 'Content-Type' _header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type) # form parameters form_params = {} # http body (model) post_body = nil auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:GET, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'RoutingSkill') if @api_client.config.debugging @api_client.config.logger.debug "API called: RoutingApi#get_skills_skill_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end # List routing skills for user # # @param user_id User ID # @param [Hash] opts the optional parameters # @option opts [Integer] :page_size Page size (default to 25) # @option opts [Integer] :page_number Page number (default to 1) # @option opts [String] :sort_order Ascending or descending sort order (default to ASC) # @return [UserSkillEntityListing] def get_user_id_routingskills(user_id, opts = {}) data, status_code, headers = get_user_id_routingskills_with_http_info(user_id, opts) return data end # List routing skills for user # # @param user_id User ID # @param [Hash] opts the optional parameters # @option opts [Integer] :page_size Page size # @option opts [Integer] :page_number Page number # @option opts [String] :sort_order Ascending or descending sort order # @return [Array<(UserSkillEntityListing, Fixnum, Hash)>] UserSkillEntityListing data, response status code and response headers def get_user_id_routingskills_with_http_info(user_id, opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: RoutingApi#get_user_id_routingskills ..." end # verify the required parameter 'user_id' is set fail "Missing the required parameter 'user_id' when calling get_user_id_routingskills" if user_id.nil? if opts[:'sort_order'] && !['ascending', 'descending'].include?(opts[:'sort_order']) fail 'invalid value for "sort_order", must be one of ascending, descending' end # resource path local_var_path = "/api/v2/users/{userId}/routingskills".sub('{format}','json').sub('{' + 'userId' + '}', user_id.to_s) # query parameters query_params = {} query_params[:'pageSize'] = opts[:'page_size'] if opts[:'page_size'] query_params[:'pageNumber'] = opts[:'page_number'] if opts[:'page_number'] query_params[:'sortOrder'] = opts[:'sort_order'] if opts[:'sort_order'] # header parameters header_params = {} # HTTP header 'Accept' (if needed) _header_accept = ['application/json'] _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result # HTTP header 'Content-Type' _header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type) # form parameters form_params = {} # http body (model) post_body = nil auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:GET, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'UserSkillEntityListing') if @api_client.config.debugging @api_client.config.logger.debug "API called: RoutingApi#get_user_id_routingskills\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end # Get the utilization settings. # # @param [Hash] opts the optional parameters # @return [Utilization] def get_utilization(opts = {}) data, status_code, headers = get_utilization_with_http_info(opts) return data end # Get the utilization settings. # # @param [Hash] opts the optional parameters # @return [Array<(Utilization, Fixnum, Hash)>] Utilization data, response status code and response headers def get_utilization_with_http_info(opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: RoutingApi#get_utilization ..." end # resource path local_var_path = "/api/v2/routing/utilization".sub('{format}','json') # query parameters query_params = {} # header parameters header_params = {} # HTTP header 'Accept' (if needed) _header_accept = ['application/json'] _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result # HTTP header 'Content-Type' _header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type) # form parameters form_params = {} # http body (model) post_body = nil auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:GET, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'Utilization') if @api_client.config.debugging @api_client.config.logger.debug "API called: RoutingApi#get_utilization\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end # Get list of wrapup codes. # # @param [Hash] opts the optional parameters # @option opts [Integer] :page_size Page size (default to 25) # @option opts [Integer] :page_number Page number (default to 1) # @option opts [String] :sort_by Sort by (default to name) # @return [WrapupCodeEntityListing] def get_wrapupcodes(opts = {}) data, status_code, headers = get_wrapupcodes_with_http_info(opts) return data end # Get list of wrapup codes. # # @param [Hash] opts the optional parameters # @option opts [Integer] :page_size Page size # @option opts [Integer] :page_number Page number # @option opts [String] :sort_by Sort by # @return [Array<(WrapupCodeEntityListing, Fixnum, Hash)>] WrapupCodeEntityListing data, response status code and response headers def get_wrapupcodes_with_http_info(opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: RoutingApi#get_wrapupcodes ..." end # resource path local_var_path = "/api/v2/routing/wrapupcodes".sub('{format}','json') # query parameters query_params = {} query_params[:'pageSize'] = opts[:'page_size'] if opts[:'page_size'] query_params[:'pageNumber'] = opts[:'page_number'] if opts[:'page_number'] query_params[:'sortBy'] = opts[:'sort_by'] if opts[:'sort_by'] # header parameters header_params = {} # HTTP header 'Accept' (if needed) _header_accept = ['application/json'] _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result # HTTP header 'Content-Type' _header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type) # form parameters form_params = {} # http body (model) post_body = nil auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:GET, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'WrapupCodeEntityListing') if @api_client.config.debugging @api_client.config.logger.debug "API called: RoutingApi#get_wrapupcodes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end # Get details about this wrap-up code. # # @param code_id Wrapup Code ID # @param [Hash] opts the optional parameters # @return [WrapupCode] def get_wrapupcodes_code_id(code_id, opts = {}) data, status_code, headers = get_wrapupcodes_code_id_with_http_info(code_id, opts) return data end # Get details about this wrap-up code. # # @param code_id Wrapup Code ID # @param [Hash] opts the optional parameters # @return [Array<(WrapupCode, Fixnum, Hash)>] WrapupCode data, response status code and response headers def get_wrapupcodes_code_id_with_http_info(code_id, opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: RoutingApi#get_wrapupcodes_code_id ..." end # verify the required parameter 'code_id' is set fail "Missing the required parameter 'code_id' when calling get_wrapupcodes_code_id" if code_id.nil? # resource path local_var_path = "/api/v2/routing/wrapupcodes/{codeId}".sub('{format}','json').sub('{' + 'codeId' + '}', code_id.to_s) # query parameters query_params = {} # header parameters header_params = {} # HTTP header 'Accept' (if needed) _header_accept = ['application/json'] _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result # HTTP header 'Content-Type' _header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type) # form parameters form_params = {} # http body (model) post_body = nil auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:GET, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'WrapupCode') if @api_client.config.debugging @api_client.config.logger.debug "API called: RoutingApi#get_wrapupcodes_code_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end # Join or unjoin a set of users for a queue # # @param queue_id Queue ID # @param body Queue Members # @param [Hash] opts the optional parameters # @return [QueueMemberEntityListing] def patch_queues_queue_id_users(queue_id, body, opts = {}) data, status_code, headers = patch_queues_queue_id_users_with_http_info(queue_id, body, opts) return data end # Join or unjoin a set of users for a queue # # @param queue_id Queue ID # @param body Queue Members # @param [Hash] opts the optional parameters # @return [Array<(QueueMemberEntityListing, Fixnum, Hash)>] QueueMemberEntityListing data, response status code and response headers def patch_queues_queue_id_users_with_http_info(queue_id, body, opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: RoutingApi#patch_queues_queue_id_users ..." end # verify the required parameter 'queue_id' is set fail "Missing the required parameter 'queue_id' when calling patch_queues_queue_id_users" if queue_id.nil? # verify the required parameter 'body' is set fail "Missing the required parameter 'body' when calling patch_queues_queue_id_users" if body.nil? # resource path local_var_path = "/api/v2/routing/queues/{queueId}/users".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s) # query parameters query_params = {} # header parameters header_params = {} # HTTP header 'Accept' (if needed) _header_accept = ['application/json'] _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result # HTTP header 'Content-Type' _header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type) # form parameters form_params = {} # http body (model) post_body = @api_client.object_to_http_body(body) auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:PATCH, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'QueueMemberEntityListing') if @api_client.config.debugging @api_client.config.logger.debug "API called: RoutingApi#patch_queues_queue_id_users\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end # Update the ring number of joined status for a User in a Queue # # @param queue_id Queue ID # @param member_id Member ID # @param body Queue Member # @param [Hash] opts the optional parameters # @return [QueueMember] def patch_queues_queue_id_users_member_id(queue_id, member_id, body, opts = {}) data, status_code, headers = patch_queues_queue_id_users_member_id_with_http_info(queue_id, member_id, body, opts) return data end # Update the ring number of joined status for a User in a Queue # # @param queue_id Queue ID # @param member_id Member ID # @param body Queue Member # @param [Hash] opts the optional parameters # @return [Array<(QueueMember, Fixnum, Hash)>] QueueMember data, response status code and response headers def patch_queues_queue_id_users_member_id_with_http_info(queue_id, member_id, body, opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: RoutingApi#patch_queues_queue_id_users_member_id ..." end # verify the required parameter 'queue_id' is set fail "Missing the required parameter 'queue_id' when calling patch_queues_queue_id_users_member_id" if queue_id.nil? # verify the required parameter 'member_id' is set fail "Missing the required parameter 'member_id' when calling patch_queues_queue_id_users_member_id" if member_id.nil? # verify the required parameter 'body' is set fail "Missing the required parameter 'body' when calling patch_queues_queue_id_users_member_id" if body.nil? # resource path local_var_path = "/api/v2/routing/queues/{queueId}/users/{memberId}".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s).sub('{' + 'memberId' + '}', member_id.to_s) # query parameters query_params = {} # header parameters header_params = {} # HTTP header 'Accept' (if needed) _header_accept = ['application/json'] _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result # HTTP header 'Content-Type' _header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type) # form parameters form_params = {} # http body (model) post_body = @api_client.object_to_http_body(body) auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:PATCH, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'QueueMember') if @api_client.config.debugging @api_client.config.logger.debug "API called: RoutingApi#patch_queues_queue_id_users_member_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end # Create a domain # # @param body Domain # @param [Hash] opts the optional parameters # @return [InboundDomain] def post_email_domains(body, opts = {}) data, status_code, headers = post_email_domains_with_http_info(body, opts) return data end # Create a domain # # @param body Domain # @param [Hash] opts the optional parameters # @return [Array<(InboundDomain, Fixnum, Hash)>] InboundDomain data, response status code and response headers def post_email_domains_with_http_info(body, opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: RoutingApi#post_email_domains ..." end # verify the required parameter 'body' is set fail "Missing the required parameter 'body' when calling post_email_domains" if body.nil? # resource path local_var_path = "/api/v2/routing/email/domains".sub('{format}','json') # query parameters query_params = {} # header parameters header_params = {} # HTTP header 'Accept' (if needed) _header_accept = ['application/json'] _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result # HTTP header 'Content-Type' _header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type) # form parameters form_params = {} # http body (model) post_body = @api_client.object_to_http_body(body) auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:POST, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'InboundDomain') if @api_client.config.debugging @api_client.config.logger.debug "API called: RoutingApi#post_email_domains\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end # Create a route # # @param domain_name email domain # @param body Route # @param [Hash] opts the optional parameters # @return [InboundRoute] def post_email_domains_domainname_routes(domain_name, body, opts = {}) data, status_code, headers = post_email_domains_domainname_routes_with_http_info(domain_name, body, opts) return data end # Create a route # # @param domain_name email domain # @param body Route # @param [Hash] opts the optional parameters # @return [Array<(InboundRoute, Fixnum, Hash)>] InboundRoute data, response status code and response headers def post_email_domains_domainname_routes_with_http_info(domain_name, body, opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: RoutingApi#post_email_domains_domainname_routes ..." end # verify the required parameter 'domain_name' is set fail "Missing the required parameter 'domain_name' when calling post_email_domains_domainname_routes" if domain_name.nil? # verify the required parameter 'body' is set fail "Missing the required parameter 'body' when calling post_email_domains_domainname_routes" if body.nil? # resource path local_var_path = "/api/v2/routing/email/domains/{domainName}/routes".sub('{format}','json').sub('{' + 'domainName' + '}', domain_name.to_s) # query parameters query_params = {} # header parameters header_params = {} # HTTP header 'Accept' (if needed) _header_accept = ['application/json'] _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result # HTTP header 'Content-Type' _header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type) # form parameters form_params = {} # http body (model) post_body = @api_client.object_to_http_body(body) auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:POST, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'InboundRoute') if @api_client.config.debugging @api_client.config.logger.debug "API called: RoutingApi#post_email_domains_domainname_routes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end # Create queue # # @param body Queue # @param [Hash] opts the optional parameters # @return [Queue] def post_queues(body, opts = {}) data, status_code, headers = post_queues_with_http_info(body, opts) return data end # Create queue # # @param body Queue # @param [Hash] opts the optional parameters # @return [Array<(Queue, Fixnum, Hash)>] Queue data, response status code and response headers def post_queues_with_http_info(body, opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: RoutingApi#post_queues ..." end # verify the required parameter 'body' is set fail "Missing the required parameter 'body' when calling post_queues" if body.nil? # resource path local_var_path = "/api/v2/routing/queues".sub('{format}','json') # query parameters query_params = {} # header parameters header_params = {} # HTTP header 'Accept' (if needed) _header_accept = ['application/json'] _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result # HTTP header 'Content-Type' _header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type) # form parameters form_params = {} # http body (model) post_body = @api_client.object_to_http_body(body) auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:POST, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'Queue') if @api_client.config.debugging @api_client.config.logger.debug "API called: RoutingApi#post_queues\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end # Query for queue observations # # @param body query # @param [Hash] opts the optional parameters # @return [QualifierMappingObservationQueryResponse] def post_queues_observations_query(body, opts = {}) data, status_code, headers = post_queues_observations_query_with_http_info(body, opts) return data end # Query for queue observations # # @param body query # @param [Hash] opts the optional parameters # @return [Array<(QualifierMappingObservationQueryResponse, Fixnum, Hash)>] QualifierMappingObservationQueryResponse data, response status code and response headers def post_queues_observations_query_with_http_info(body, opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: RoutingApi#post_queues_observations_query ..." end # verify the required parameter 'body' is set fail "Missing the required parameter 'body' when calling post_queues_observations_query" if body.nil? # resource path local_var_path = "/api/v2/analytics/queues/observations/query".sub('{format}','json') # query parameters query_params = {} # header parameters header_params = {} # HTTP header 'Accept' (if needed) _header_accept = ['application/json'] _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result # HTTP header 'Content-Type' _header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type) # form parameters form_params = {} # http body (model) post_body = @api_client.object_to_http_body(body) auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:POST, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'QualifierMappingObservationQueryResponse') if @api_client.config.debugging @api_client.config.logger.debug "API called: RoutingApi#post_queues_observations_query\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end # Bulk add or delete up to 100 queue members # # @param queue_id Queue ID # @param body Queue Members # @param [Hash] opts the optional parameters # @option opts [BOOLEAN] :delete True to delete queue members (default to false) # @return [String] def post_queues_queue_id_users(queue_id, body, opts = {}) data, status_code, headers = post_queues_queue_id_users_with_http_info(queue_id, body, opts) return data end # Bulk add or delete up to 100 queue members # # @param queue_id Queue ID # @param body Queue Members # @param [Hash] opts the optional parameters # @option opts [BOOLEAN] :delete True to delete queue members # @return [Array<(String, Fixnum, Hash)>] String data, response status code and response headers def post_queues_queue_id_users_with_http_info(queue_id, body, opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: RoutingApi#post_queues_queue_id_users ..." end # verify the required parameter 'queue_id' is set fail "Missing the required parameter 'queue_id' when calling post_queues_queue_id_users" if queue_id.nil? # verify the required parameter 'body' is set fail "Missing the required parameter 'body' when calling post_queues_queue_id_users" if body.nil? # resource path local_var_path = "/api/v2/routing/queues/{queueId}/users".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s) # query parameters query_params = {} query_params[:'delete'] = opts[:'delete'] if opts[:'delete'] # header parameters header_params = {} # HTTP header 'Accept' (if needed) _header_accept = ['application/json'] _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result # HTTP header 'Content-Type' _header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type) # form parameters form_params = {} # http body (model) post_body = @api_client.object_to_http_body(body) auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:POST, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'String') if @api_client.config.debugging @api_client.config.logger.debug "API called: RoutingApi#post_queues_queue_id_users\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end # Add up to 100 wrap-up codes to a queue # # @param queue_id Queue ID # @param code_id Code ID # @param body List of wrapup codes # @param [Hash] opts the optional parameters # @return [Array] def post_queues_queue_id_wrapupcodes(queue_id, code_id, body, opts = {}) data, status_code, headers = post_queues_queue_id_wrapupcodes_with_http_info(queue_id, code_id, body, opts) return data end # Add up to 100 wrap-up codes to a queue # # @param queue_id Queue ID # @param code_id Code ID # @param body List of wrapup codes # @param [Hash] opts the optional parameters # @return [Array<(Array, Fixnum, Hash)>] Array data, response status code and response headers def post_queues_queue_id_wrapupcodes_with_http_info(queue_id, code_id, body, opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: RoutingApi#post_queues_queue_id_wrapupcodes ..." end # verify the required parameter 'queue_id' is set fail "Missing the required parameter 'queue_id' when calling post_queues_queue_id_wrapupcodes" if queue_id.nil? # verify the required parameter 'code_id' is set fail "Missing the required parameter 'code_id' when calling post_queues_queue_id_wrapupcodes" if code_id.nil? # verify the required parameter 'body' is set fail "Missing the required parameter 'body' when calling post_queues_queue_id_wrapupcodes" if body.nil? # resource path local_var_path = "/api/v2/routing/queues/{queueId}/wrapupcodes".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s).sub('{' + 'codeId' + '}', code_id.to_s) # query parameters query_params = {} # header parameters header_params = {} # HTTP header 'Accept' (if needed) _header_accept = ['application/json'] _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result # HTTP header 'Content-Type' _header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type) # form parameters form_params = {} # http body (model) post_body = @api_client.object_to_http_body(body) auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:POST, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'Array') if @api_client.config.debugging @api_client.config.logger.debug "API called: RoutingApi#post_queues_queue_id_wrapupcodes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end # Create Skill # # @param body Skill # @param [Hash] opts the optional parameters # @return [RoutingSkill] def post_skills(body, opts = {}) data, status_code, headers = post_skills_with_http_info(body, opts) return data end # Create Skill # # @param body Skill # @param [Hash] opts the optional parameters # @return [Array<(RoutingSkill, Fixnum, Hash)>] RoutingSkill data, response status code and response headers def post_skills_with_http_info(body, opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: RoutingApi#post_skills ..." end # verify the required parameter 'body' is set fail "Missing the required parameter 'body' when calling post_skills" if body.nil? # resource path local_var_path = "/api/v2/routing/skills".sub('{format}','json') # query parameters query_params = {} # header parameters header_params = {} # HTTP header 'Accept' (if needed) _header_accept = ['application/json'] _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result # HTTP header 'Content-Type' _header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type) # form parameters form_params = {} # http body (model) post_body = @api_client.object_to_http_body(body) auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:POST, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'RoutingSkill') if @api_client.config.debugging @api_client.config.logger.debug "API called: RoutingApi#post_skills\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end # Add routing skill to user # # @param user_id User ID # @param body Skill # @param [Hash] opts the optional parameters # @return [UserRoutingSkill] def post_user_id_routingskills(user_id, body, opts = {}) data, status_code, headers = post_user_id_routingskills_with_http_info(user_id, body, opts) return data end # Add routing skill to user # # @param user_id User ID # @param body Skill # @param [Hash] opts the optional parameters # @return [Array<(UserRoutingSkill, Fixnum, Hash)>] UserRoutingSkill data, response status code and response headers def post_user_id_routingskills_with_http_info(user_id, body, opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: RoutingApi#post_user_id_routingskills ..." end # verify the required parameter 'user_id' is set fail "Missing the required parameter 'user_id' when calling post_user_id_routingskills" if user_id.nil? # verify the required parameter 'body' is set fail "Missing the required parameter 'body' when calling post_user_id_routingskills" if body.nil? # resource path local_var_path = "/api/v2/users/{userId}/routingskills".sub('{format}','json').sub('{' + 'userId' + '}', user_id.to_s) # query parameters query_params = {} # header parameters header_params = {} # HTTP header 'Accept' (if needed) _header_accept = ['application/json'] _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result # HTTP header 'Content-Type' _header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type) # form parameters form_params = {} # http body (model) post_body = @api_client.object_to_http_body(body) auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:POST, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'UserRoutingSkill') if @api_client.config.debugging @api_client.config.logger.debug "API called: RoutingApi#post_user_id_routingskills\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end # Create a wrap-up code # # @param body WrapupCode # @param [Hash] opts the optional parameters # @return [CallableTimeSet] def post_wrapupcodes(body, opts = {}) data, status_code, headers = post_wrapupcodes_with_http_info(body, opts) return data end # Create a wrap-up code # # @param body WrapupCode # @param [Hash] opts the optional parameters # @return [Array<(CallableTimeSet, Fixnum, Hash)>] CallableTimeSet data, response status code and response headers def post_wrapupcodes_with_http_info(body, opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: RoutingApi#post_wrapupcodes ..." end # verify the required parameter 'body' is set fail "Missing the required parameter 'body' when calling post_wrapupcodes" if body.nil? # resource path local_var_path = "/api/v2/routing/wrapupcodes".sub('{format}','json') # query parameters query_params = {} # header parameters header_params = {} # HTTP header 'Accept' (if needed) _header_accept = ['application/json'] _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result # HTTP header 'Content-Type' _header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type) # form parameters form_params = {} # http body (model) post_body = @api_client.object_to_http_body(body) auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:POST, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'CallableTimeSet') if @api_client.config.debugging @api_client.config.logger.debug "API called: RoutingApi#post_wrapupcodes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end # Update a route # # @param domain_name email domain # @param route_id route ID # @param body Route # @param [Hash] opts the optional parameters # @return [InboundRoute] def put_email_domains_domainname_routes_route_id(domain_name, route_id, body, opts = {}) data, status_code, headers = put_email_domains_domainname_routes_route_id_with_http_info(domain_name, route_id, body, opts) return data end # Update a route # # @param domain_name email domain # @param route_id route ID # @param body Route # @param [Hash] opts the optional parameters # @return [Array<(InboundRoute, Fixnum, Hash)>] InboundRoute data, response status code and response headers def put_email_domains_domainname_routes_route_id_with_http_info(domain_name, route_id, body, opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: RoutingApi#put_email_domains_domainname_routes_route_id ..." end # verify the required parameter 'domain_name' is set fail "Missing the required parameter 'domain_name' when calling put_email_domains_domainname_routes_route_id" if domain_name.nil? # verify the required parameter 'route_id' is set fail "Missing the required parameter 'route_id' when calling put_email_domains_domainname_routes_route_id" if route_id.nil? # verify the required parameter 'body' is set fail "Missing the required parameter 'body' when calling put_email_domains_domainname_routes_route_id" if body.nil? # resource path local_var_path = "/api/v2/routing/email/domains/{domainName}/routes/{routeId}".sub('{format}','json').sub('{' + 'domainName' + '}', domain_name.to_s).sub('{' + 'routeId' + '}', route_id.to_s) # query parameters query_params = {} # header parameters header_params = {} # HTTP header 'Accept' (if needed) _header_accept = ['application/json'] _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result # HTTP header 'Content-Type' _header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type) # form parameters form_params = {} # http body (model) post_body = @api_client.object_to_http_body(body) auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:PUT, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'InboundRoute') if @api_client.config.debugging @api_client.config.logger.debug "API called: RoutingApi#put_email_domains_domainname_routes_route_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end # Update a queue # # @param queue_id Queue ID # @param body Queue # @param [Hash] opts the optional parameters # @return [Queue] def put_queues_queue_id(queue_id, body, opts = {}) data, status_code, headers = put_queues_queue_id_with_http_info(queue_id, body, opts) return data end # Update a queue # # @param queue_id Queue ID # @param body Queue # @param [Hash] opts the optional parameters # @return [Array<(Queue, Fixnum, Hash)>] Queue data, response status code and response headers def put_queues_queue_id_with_http_info(queue_id, body, opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: RoutingApi#put_queues_queue_id ..." end # verify the required parameter 'queue_id' is set fail "Missing the required parameter 'queue_id' when calling put_queues_queue_id" if queue_id.nil? # verify the required parameter 'body' is set fail "Missing the required parameter 'body' when calling put_queues_queue_id" if body.nil? # resource path local_var_path = "/api/v2/routing/queues/{queueId}".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s) # query parameters query_params = {} # header parameters header_params = {} # HTTP header 'Accept' (if needed) _header_accept = ['application/json'] _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result # HTTP header 'Content-Type' _header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type) # form parameters form_params = {} # http body (model) post_body = @api_client.object_to_http_body(body) auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:PUT, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'Queue') if @api_client.config.debugging @api_client.config.logger.debug "API called: RoutingApi#put_queues_queue_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end # Update routing skill proficiency or state. # # @param user_id User ID # @param skill_id skillId # @param body Skill # @param [Hash] opts the optional parameters # @return [UserRoutingSkill] def put_user_id_routingskills_skill_id(user_id, skill_id, body, opts = {}) data, status_code, headers = put_user_id_routingskills_skill_id_with_http_info(user_id, skill_id, body, opts) return data end # Update routing skill proficiency or state. # # @param user_id User ID # @param skill_id skillId # @param body Skill # @param [Hash] opts the optional parameters # @return [Array<(UserRoutingSkill, Fixnum, Hash)>] UserRoutingSkill data, response status code and response headers def put_user_id_routingskills_skill_id_with_http_info(user_id, skill_id, body, opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: RoutingApi#put_user_id_routingskills_skill_id ..." end # verify the required parameter 'user_id' is set fail "Missing the required parameter 'user_id' when calling put_user_id_routingskills_skill_id" if user_id.nil? # verify the required parameter 'skill_id' is set fail "Missing the required parameter 'skill_id' when calling put_user_id_routingskills_skill_id" if skill_id.nil? # verify the required parameter 'body' is set fail "Missing the required parameter 'body' when calling put_user_id_routingskills_skill_id" if body.nil? # resource path local_var_path = "/api/v2/users/{userId}/routingskills/{skillId}".sub('{format}','json').sub('{' + 'userId' + '}', user_id.to_s).sub('{' + 'skillId' + '}', skill_id.to_s) # query parameters query_params = {} # header parameters header_params = {} # HTTP header 'Accept' (if needed) _header_accept = ['application/json'] _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result # HTTP header 'Content-Type' _header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type) # form parameters form_params = {} # http body (model) post_body = @api_client.object_to_http_body(body) auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:PUT, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'UserRoutingSkill') if @api_client.config.debugging @api_client.config.logger.debug "API called: RoutingApi#put_user_id_routingskills_skill_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end # Update the utilization settings. # # @param body utilization # @param [Hash] opts the optional parameters # @return [Utilization] def put_utilization(body, opts = {}) data, status_code, headers = put_utilization_with_http_info(body, opts) return data end # Update the utilization settings. # # @param body utilization # @param [Hash] opts the optional parameters # @return [Array<(Utilization, Fixnum, Hash)>] Utilization data, response status code and response headers def put_utilization_with_http_info(body, opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: RoutingApi#put_utilization ..." end # verify the required parameter 'body' is set fail "Missing the required parameter 'body' when calling put_utilization" if body.nil? # resource path local_var_path = "/api/v2/routing/utilization".sub('{format}','json') # query parameters query_params = {} # header parameters header_params = {} # HTTP header 'Accept' (if needed) _header_accept = ['application/json'] _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result # HTTP header 'Content-Type' _header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type) # form parameters form_params = {} # http body (model) post_body = @api_client.object_to_http_body(body) auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:PUT, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'Utilization') if @api_client.config.debugging @api_client.config.logger.debug "API called: RoutingApi#put_utilization\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end # Update wrap-up code # # @param code_id Wrapup Code ID # @param body WrapupCode # @param [Hash] opts the optional parameters # @return [WrapupCode] def put_wrapupcodes_code_id(code_id, body, opts = {}) data, status_code, headers = put_wrapupcodes_code_id_with_http_info(code_id, body, opts) return data end # Update wrap-up code # # @param code_id Wrapup Code ID # @param body WrapupCode # @param [Hash] opts the optional parameters # @return [Array<(WrapupCode, Fixnum, Hash)>] WrapupCode data, response status code and response headers def put_wrapupcodes_code_id_with_http_info(code_id, body, opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: RoutingApi#put_wrapupcodes_code_id ..." end # verify the required parameter 'code_id' is set fail "Missing the required parameter 'code_id' when calling put_wrapupcodes_code_id" if code_id.nil? # verify the required parameter 'body' is set fail "Missing the required parameter 'body' when calling put_wrapupcodes_code_id" if body.nil? # resource path local_var_path = "/api/v2/routing/wrapupcodes/{codeId}".sub('{format}','json').sub('{' + 'codeId' + '}', code_id.to_s) # query parameters query_params = {} # header parameters header_params = {} # HTTP header 'Accept' (if needed) _header_accept = ['application/json'] _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result # HTTP header 'Content-Type' _header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type) # form parameters form_params = {} # http body (model) post_body = @api_client.object_to_http_body(body) auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:PUT, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'WrapupCode') if @api_client.config.debugging @api_client.config.logger.debug "API called: RoutingApi#put_wrapupcodes_code_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end end end