# frozen_string_literal: true
# Copyright (c) 2017-2018 THL A29 Limited, a Tencent company. All Rights Reserved.
#
# Licensed under the Apache License, Version 2.0 (the "License");
# you may not use this file except in compliance with the License.
# You may obtain a copy of the License at
#
# http://www.apache.org/licenses/LICENSE-2.0
#
# Unless required by applicable law or agreed to in writing, software
# distributed under the License is distributed on an "AS IS" BASIS,
# WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
# See the License for the specific language governing permissions and
# limitations under the License.
module TencentCloud
module Ccc
module V20200210
# AI转人工配置项
class AITransferItem < TencentCloud::Common::AbstractModel
# @param TransferFunctionName: 转人工的function calling 名称
# @type TransferFunctionName: String
# @param TransferFunctionDesc: TransferFunctionEnable为true时生效;transfer_to_human function calling的desc,默认为 "Transfer to human when the user has to transfer to human (like says transfer to human) or you are instructed to do so."
# @type TransferFunctionDesc: String
# @param TransferSkillGroupId: 转人工的技能组ID
# @type TransferSkillGroupId: Integer
attr_accessor :TransferFunctionName, :TransferFunctionDesc, :TransferSkillGroupId
def initialize(transferfunctionname=nil, transferfunctiondesc=nil, transferskillgroupid=nil)
@TransferFunctionName = transferfunctionname
@TransferFunctionDesc = transferfunctiondesc
@TransferSkillGroupId = transferskillgroupid
end
def deserialize(params)
@TransferFunctionName = params['TransferFunctionName']
@TransferFunctionDesc = params['TransferFunctionDesc']
@TransferSkillGroupId = params['TransferSkillGroupId']
end
end
# AbortPredictiveDialingCampaign请求参数结构体
class AbortPredictiveDialingCampaignRequest < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param CampaignId: 任务 ID
# @type CampaignId: Integer
attr_accessor :SdkAppId, :CampaignId
def initialize(sdkappid=nil, campaignid=nil)
@SdkAppId = sdkappid
@CampaignId = campaignid
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@CampaignId = params['CampaignId']
end
end
# AbortPredictiveDialingCampaign返回参数结构体
class AbortPredictiveDialingCampaignResponse < TencentCloud::Common::AbstractModel
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :RequestId
def initialize(requestid=nil)
@RequestId = requestid
end
def deserialize(params)
@RequestId = params['RequestId']
end
end
# 生效运营商白名单号码
class ActiveCarrierPrivilegeNumber < TencentCloud::Common::AbstractModel
# @param SdkAppId: 实例Id
# @type SdkAppId: Integer
# @param Caller: 主叫号码
# @type Caller: String
# @param Callee: 被叫号码
# @type Callee: String
# @param CreateTime: 生效unix时间戳(秒)
# @type CreateTime: Integer
attr_accessor :SdkAppId, :Caller, :Callee, :CreateTime
def initialize(sdkappid=nil, caller=nil, callee=nil, createtime=nil)
@SdkAppId = sdkappid
@Caller = caller
@Callee = callee
@CreateTime = createtime
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@Caller = params['Caller']
@Callee = params['Callee']
@CreateTime = params['CreateTime']
end
end
# 语音转文本信息
class AsrData < TencentCloud::Common::AbstractModel
# @param User: 用户方
# @type User: String
# @param Message: 消息内容
# @type Message: String
# @param Timestamp: 时间戳
# @type Timestamp: Integer
# @param Start: 句子开始时间,Unix 毫秒时间戳
# @type Start: Integer
# @param End: 句子结束时间,Unix 毫秒时间戳
# @type End: Integer
attr_accessor :User, :Message, :Timestamp, :Start, :End
extend Gem::Deprecate
deprecate :Timestamp, :none, 2025, 1
deprecate :Timestamp=, :none, 2025, 1
def initialize(user=nil, message=nil, timestamp=nil, start=nil, _end=nil)
@User = user
@Message = message
@Timestamp = timestamp
@Start = start
@End = _end
end
def deserialize(params)
@User = params['User']
@Message = params['Message']
@Timestamp = params['Timestamp']
@Start = params['Start']
@End = params['End']
end
end
# 音频文件审核信息
class AudioFileInfo < TencentCloud::Common::AbstractModel
# @param FileId: 文件ID
# @type FileId: Integer
# @param CustomFileName: 文件别名
# @type CustomFileName: String
# @param AudioFileName: 文件名
# @type AudioFileName: String
# @param Status: 审核状态,0-未审核,1-审核通过,2-审核拒绝
# @type Status: Integer
attr_accessor :FileId, :CustomFileName, :AudioFileName, :Status
def initialize(fileid=nil, customfilename=nil, audiofilename=nil, status=nil)
@FileId = fileid
@CustomFileName = customfilename
@AudioFileName = audiofilename
@Status = status
end
def deserialize(params)
@FileId = params['FileId']
@CustomFileName = params['CustomFileName']
@AudioFileName = params['AudioFileName']
@Status = params['Status']
end
end
# 外呼任务被叫信息
class AutoCalloutTaskCalleeInfo < TencentCloud::Common::AbstractModel
# @param Callee: 被叫号码
# @type Callee: String
# @param State: 呼叫状态 0初始 1已接听 2未接听 3呼叫中 4待重试
# @type State: Integer
# @param Sessions: 会话ID列表
# @type Sessions: Array
attr_accessor :Callee, :State, :Sessions
def initialize(callee=nil, state=nil, sessions=nil)
@Callee = callee
@State = state
@Sessions = sessions
end
def deserialize(params)
@Callee = params['Callee']
@State = params['State']
@Sessions = params['Sessions']
end
end
# 自动外呼任务列表项
class AutoCalloutTaskInfo < TencentCloud::Common::AbstractModel
# @param Name: 任务名
# @type Name: String
# @param CalleeCount: 被叫数量
# @type CalleeCount: Integer
# @param Callers: 主叫号码列表
# @type Callers: Array
# @param NotBefore: 起始时间戳
# @type NotBefore: Integer
# @param NotAfter: 结束时间戳
# 注意:此字段可能返回 null,表示取不到有效值。
# @type NotAfter: Integer
# @param IvrId: 任务使用的IvrId
# @type IvrId: Integer
# @param State: 任务状态:
# 0初始:任务创建,呼叫未开始
# 1运行中
# 2 已完成:任务中所有呼叫完成
# 3结束中:任务到期,但仍有部分呼叫未结束
# 4已结束:任务到期终止
# @type State: Integer
# @param TaskId: 任务Id
# @type TaskId: Integer
attr_accessor :Name, :CalleeCount, :Callers, :NotBefore, :NotAfter, :IvrId, :State, :TaskId
def initialize(name=nil, calleecount=nil, callers=nil, notbefore=nil, notafter=nil, ivrid=nil, state=nil, taskid=nil)
@Name = name
@CalleeCount = calleecount
@Callers = callers
@NotBefore = notbefore
@NotAfter = notafter
@IvrId = ivrid
@State = state
@TaskId = taskid
end
def deserialize(params)
@Name = params['Name']
@CalleeCount = params['CalleeCount']
@Callers = params['Callers']
@NotBefore = params['NotBefore']
@NotAfter = params['NotAfter']
@IvrId = params['IvrId']
@State = params['State']
@TaskId = params['TaskId']
end
end
# BindNumberCallOutSkillGroup请求参数结构体
class BindNumberCallOutSkillGroupRequest < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param Number: 待绑定的号码
# @type Number: String
# @param SkillGroupIds: 待绑定的技能组Id列表
# @type SkillGroupIds: Array
attr_accessor :SdkAppId, :Number, :SkillGroupIds
def initialize(sdkappid=nil, number=nil, skillgroupids=nil)
@SdkAppId = sdkappid
@Number = number
@SkillGroupIds = skillgroupids
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@Number = params['Number']
@SkillGroupIds = params['SkillGroupIds']
end
end
# BindNumberCallOutSkillGroup返回参数结构体
class BindNumberCallOutSkillGroupResponse < TencentCloud::Common::AbstractModel
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :RequestId
def initialize(requestid=nil)
@RequestId = requestid
end
def deserialize(params)
@RequestId = params['RequestId']
end
end
# BindStaffSkillGroupList请求参数结构体
class BindStaffSkillGroupListRequest < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param StaffEmail: 座席邮箱
# @type StaffEmail: String
# @param SkillGroupList: 绑定技能组列表
# @type SkillGroupList: Array
# @param StaffSkillGroupList: 绑定技能组列表(必填)
# @type StaffSkillGroupList: Array
attr_accessor :SdkAppId, :StaffEmail, :SkillGroupList, :StaffSkillGroupList
extend Gem::Deprecate
deprecate :SkillGroupList, :none, 2025, 1
deprecate :SkillGroupList=, :none, 2025, 1
def initialize(sdkappid=nil, staffemail=nil, skillgrouplist=nil, staffskillgrouplist=nil)
@SdkAppId = sdkappid
@StaffEmail = staffemail
@SkillGroupList = skillgrouplist
@StaffSkillGroupList = staffskillgrouplist
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@StaffEmail = params['StaffEmail']
@SkillGroupList = params['SkillGroupList']
unless params['StaffSkillGroupList'].nil?
@StaffSkillGroupList = []
params['StaffSkillGroupList'].each do |i|
staffskillgrouplist_tmp = StaffSkillGroupList.new
staffskillgrouplist_tmp.deserialize(i)
@StaffSkillGroupList << staffskillgrouplist_tmp
end
end
end
end
# BindStaffSkillGroupList返回参数结构体
class BindStaffSkillGroupListResponse < TencentCloud::Common::AbstractModel
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :RequestId
def initialize(requestid=nil)
@RequestId = requestid
end
def deserialize(params)
@RequestId = params['RequestId']
end
end
# 呼入实时指标
class CallInMetrics < TencentCloud::Common::AbstractModel
# @param IvrCount: IVR驻留数量
# @type IvrCount: Integer
# @param QueueCount: 排队中数量
# @type QueueCount: Integer
# @param RingCount: 振铃中数量
# @type RingCount: Integer
# @param AcceptCount: 接通中数量
# @type AcceptCount: Integer
# @param TransferOuterCount: 客服转接外线中数量
# @type TransferOuterCount: Integer
# @param MaxQueueDuration: 最大排队时长
# @type MaxQueueDuration: Integer
# @param AvgQueueDuration: 平均排队时长
# @type AvgQueueDuration: Integer
# @param MaxRingDuration: 最大振铃时长
# @type MaxRingDuration: Integer
# @param AvgRingDuration: 平均振铃时长
# @type AvgRingDuration: Integer
# @param MaxAcceptDuration: 最大接通时长
# @type MaxAcceptDuration: Integer
# @param AvgAcceptDuration: 平均接通时长
# @type AvgAcceptDuration: Integer
attr_accessor :IvrCount, :QueueCount, :RingCount, :AcceptCount, :TransferOuterCount, :MaxQueueDuration, :AvgQueueDuration, :MaxRingDuration, :AvgRingDuration, :MaxAcceptDuration, :AvgAcceptDuration
def initialize(ivrcount=nil, queuecount=nil, ringcount=nil, acceptcount=nil, transferoutercount=nil, maxqueueduration=nil, avgqueueduration=nil, maxringduration=nil, avgringduration=nil, maxacceptduration=nil, avgacceptduration=nil)
@IvrCount = ivrcount
@QueueCount = queuecount
@RingCount = ringcount
@AcceptCount = acceptcount
@TransferOuterCount = transferoutercount
@MaxQueueDuration = maxqueueduration
@AvgQueueDuration = avgqueueduration
@MaxRingDuration = maxringduration
@AvgRingDuration = avgringduration
@MaxAcceptDuration = maxacceptduration
@AvgAcceptDuration = avgacceptduration
end
def deserialize(params)
@IvrCount = params['IvrCount']
@QueueCount = params['QueueCount']
@RingCount = params['RingCount']
@AcceptCount = params['AcceptCount']
@TransferOuterCount = params['TransferOuterCount']
@MaxQueueDuration = params['MaxQueueDuration']
@AvgQueueDuration = params['AvgQueueDuration']
@MaxRingDuration = params['MaxRingDuration']
@AvgRingDuration = params['AvgRingDuration']
@MaxAcceptDuration = params['MaxAcceptDuration']
@AvgAcceptDuration = params['AvgAcceptDuration']
end
end
# 呼入线路维度相关指标
class CallInNumberMetrics < TencentCloud::Common::AbstractModel
# @param Number: 线路号码
# @type Number: String
# @param Metrics: 线路相关指标
# @type Metrics: :class:`Tencentcloud::Ccc.v20200210.models.CallInMetrics`
# @param SkillGroupMetrics: 所属技能组相关指标
# @type SkillGroupMetrics: Array
attr_accessor :Number, :Metrics, :SkillGroupMetrics
def initialize(number=nil, metrics=nil, skillgroupmetrics=nil)
@Number = number
@Metrics = metrics
@SkillGroupMetrics = skillgroupmetrics
end
def deserialize(params)
@Number = params['Number']
unless params['Metrics'].nil?
@Metrics = CallInMetrics.new
@Metrics.deserialize(params['Metrics'])
end
unless params['SkillGroupMetrics'].nil?
@SkillGroupMetrics = []
params['SkillGroupMetrics'].each do |i|
callinskillgroupmetrics_tmp = CallInSkillGroupMetrics.new
callinskillgroupmetrics_tmp.deserialize(i)
@SkillGroupMetrics << callinskillgroupmetrics_tmp
end
end
end
end
# 呼入技能组相关指标
class CallInSkillGroupMetrics < TencentCloud::Common::AbstractModel
# @param SkillGroupId: 技能组ID
# @type SkillGroupId: Integer
# @param Metrics: 数据指标
# @type Metrics: :class:`Tencentcloud::Ccc.v20200210.models.CallInMetrics`
# @param Name: 技能组名称
# @type Name: String
attr_accessor :SkillGroupId, :Metrics, :Name
def initialize(skillgroupid=nil, metrics=nil, name=nil)
@SkillGroupId = skillgroupid
@Metrics = metrics
@Name = name
end
def deserialize(params)
@SkillGroupId = params['SkillGroupId']
unless params['Metrics'].nil?
@Metrics = CallInMetrics.new
@Metrics.deserialize(params['Metrics'])
end
@Name = params['Name']
end
end
# 被叫属性
class CalleeAttribute < TencentCloud::Common::AbstractModel
# @param Callee: 被叫号码
# @type Callee: String
# @param UUI: 随路数据
# @type UUI: String
# @param Variables: 参数
# @type Variables: Array
attr_accessor :Callee, :UUI, :Variables
def initialize(callee=nil, uui=nil, variables=nil)
@Callee = callee
@UUI = uui
@Variables = variables
end
def deserialize(params)
@Callee = params['Callee']
@UUI = params['UUI']
unless params['Variables'].nil?
@Variables = []
params['Variables'].each do |i|
variable_tmp = Variable.new
variable_tmp.deserialize(i)
@Variables << variable_tmp
end
end
end
end
# 运营商白名单号码申请单
class CarrierPrivilegeNumberApplicant < TencentCloud::Common::AbstractModel
# @param SdkAppId: 实例Id
# @type SdkAppId: Integer
# @param ApplicantId: 申请单Id
# @type ApplicantId: Integer
# @param Callers: 主叫号码列表
# @type Callers: Array
# @param Callees: 被叫号码列表
# @type Callees: Array
# @param Description: 描述
# @type Description: String
# @param State: 审批状态:1 待审核、2 通过、3 拒绝
# @type State: Integer
# @param CreateTime: 创建时间,unix时间戳(秒)
# @type CreateTime: Integer
# @param UpdateTime: 更新时间,unix时间戳(秒)
# @type UpdateTime: Integer
attr_accessor :SdkAppId, :ApplicantId, :Callers, :Callees, :Description, :State, :CreateTime, :UpdateTime
def initialize(sdkappid=nil, applicantid=nil, callers=nil, callees=nil, description=nil, state=nil, createtime=nil, updatetime=nil)
@SdkAppId = sdkappid
@ApplicantId = applicantid
@Callers = callers
@Callees = callees
@Description = description
@State = state
@CreateTime = createtime
@UpdateTime = updatetime
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@ApplicantId = params['ApplicantId']
@Callers = params['Callers']
@Callees = params['Callees']
@Description = params['Description']
@State = params['State']
@CreateTime = params['CreateTime']
@UpdateTime = params['UpdateTime']
end
end
# 企业资质申请信息
class CompanyApplyInfo < TencentCloud::Common::AbstractModel
# @param ApplicantType: 申请人身份,0-公司法定代表人,1-经办人(受法定代表人委托)
# @type ApplicantType: Integer
# @param CompanyName: 企业名称
# @type CompanyName: String
# @param BusinessId: 统一社会信用代码
# @type BusinessId: String
# @param BusinessIdPicUrl: 营业执照扫描件(加盖公章)。(支持jpg、png、gif、jpeg格式的图片,每张图片应大于50K,不超过5MB,模板参见控制台:https://console.cloud.tencent.com/ccc/enterprise/update)
# @type BusinessIdPicUrl: String
# @param CorporationName: 法定代表人名称
# @type CorporationName: String
# @param CorporationId: 法定代表人身份证号码
# @type CorporationId: String
# @param CorporationIdPicUrl: 法定代表人身份证正反面扫描件。(支持jpg、png、gif、jpeg格式的图片,每张图片应大于50K,不超过5MB,模板参见控制台:https://console.cloud.tencent.com/ccc/enterprise/update)
# @type CorporationIdPicUrl: String
# @param NetworkCommitmentPicUrl: 安全合规使用承诺书。(支持jpg、png、gif、jpeg格式的图片,每张图片应大于50K,不超过5MB,模板参见控制台:https://console.cloud.tencent.com/ccc/enterprise/update)
# @type NetworkCommitmentPicUrl: String
# @param IsEqualTencentCloud: 是否与腾讯云账号的资质一致,0-不一致,1-一致
# @type IsEqualTencentCloud: Integer
# @param CorporationMobile: 法定代表人手机号
# @type CorporationMobile: String
# @param CorporationMobilePicUrl: 法定代表人手机号码实名认证。(支持jpg、png、gif、jpeg格式的图片,每张图片应大于50K,不超过5MB,模板参见控制台:https://console.cloud.tencent.com/ccc/enterprise/update)
# @type CorporationMobilePicUrl: String
# @param UseDescribeFileUrl: 通话话术。(支持doc、docx格式的文档不超过50MB,模板参见控制台:https://console.cloud.tencent.com/ccc/enterprise/update)
# @type UseDescribeFileUrl: String
# @param CompanyAuthLetterPicUrl: 公司授权函。(支持jpg、png、gif、jpeg格式的图片,每张图片应大于50K,不超过5MB,模板参见控制台:https://console.cloud.tencent.com/ccc/enterprise/update)
# @type CompanyAuthLetterPicUrl: String
# @param AcceptPicUrl: 电话受理单。(支持jpg、png、gif、jpeg格式的图片,每张图片应大于50K,不超过5MB,模板参见控制台:https://console.cloud.tencent.com/ccc/enterprise/update)
# @type AcceptPicUrl: String
# @param CorporationHoldingOnIdPicUrl: 法定代表人手持身份证照,申请人类型为法定代表人时必填。(支持jpg、png、gif、jpeg格式的图片,每张图片应大于50K,不超过5MB,模板参见控制台:https://console.cloud.tencent.com/ccc/enterprise/update)
# @type CorporationHoldingOnIdPicUrl: String
# @param OperatorName: 经办人名称,申请人类型为经办人时必填。
# @type OperatorName: String
# @param OperatorId: 经办人证件号码,申请人类型为经办人时必填。
# @type OperatorId: String
# @param OperatorIdPicUrl: 经办人身份证正反面扫描件,申请人类型为经办人时必填。(支持jpg、png、gif、jpeg格式的图片,每张图片应大于50K,不超过5MB,模板参见控制台:https://console.cloud.tencent.com/ccc/enterprise/update)
# @type OperatorIdPicUrl: String
# @param OperatorHoldingOnIdPicUrl: 经办人手持身份证照,申请人类型为经办人时必填。(支持jpg、png、gif、jpeg格式的图片,每张图片应大于50K,不超过5MB,模板参见控制台:https://console.cloud.tencent.com/ccc/enterprise/update)
# @type OperatorHoldingOnIdPicUrl: String
# @param CommissionPicUrl: 委托授权书,申请人类型为经办人时必填。(支持jpg、png、gif、jpeg格式的图片,每张图片应大于50K,不超过5MB,模板参见控制台:https://console.cloud.tencent.com/ccc/enterprise/update)
# @type CommissionPicUrl: String
# @param OperatorMobile: 经办人手机号,申请人类型为经办人时必填。
# @type OperatorMobile: String
# @param OperatorEmail: 经办人邮箱,申请人类型为经办人时必填。
# @type OperatorEmail: String
# @param OperatorMobilePicUrl: 经办人手机号码实名认证,申请人类型为经办人时必填。(支持jpg、png、gif、jpeg格式的图片,每张图片应大于50K,不超过5MB,模板参见控制台:https://console.cloud.tencent.com/ccc/enterprise/update)
# @type OperatorMobilePicUrl: String
attr_accessor :ApplicantType, :CompanyName, :BusinessId, :BusinessIdPicUrl, :CorporationName, :CorporationId, :CorporationIdPicUrl, :NetworkCommitmentPicUrl, :IsEqualTencentCloud, :CorporationMobile, :CorporationMobilePicUrl, :UseDescribeFileUrl, :CompanyAuthLetterPicUrl, :AcceptPicUrl, :CorporationHoldingOnIdPicUrl, :OperatorName, :OperatorId, :OperatorIdPicUrl, :OperatorHoldingOnIdPicUrl, :CommissionPicUrl, :OperatorMobile, :OperatorEmail, :OperatorMobilePicUrl
def initialize(applicanttype=nil, companyname=nil, businessid=nil, businessidpicurl=nil, corporationname=nil, corporationid=nil, corporationidpicurl=nil, networkcommitmentpicurl=nil, isequaltencentcloud=nil, corporationmobile=nil, corporationmobilepicurl=nil, usedescribefileurl=nil, companyauthletterpicurl=nil, acceptpicurl=nil, corporationholdingonidpicurl=nil, operatorname=nil, operatorid=nil, operatoridpicurl=nil, operatorholdingonidpicurl=nil, commissionpicurl=nil, operatormobile=nil, operatoremail=nil, operatormobilepicurl=nil)
@ApplicantType = applicanttype
@CompanyName = companyname
@BusinessId = businessid
@BusinessIdPicUrl = businessidpicurl
@CorporationName = corporationname
@CorporationId = corporationid
@CorporationIdPicUrl = corporationidpicurl
@NetworkCommitmentPicUrl = networkcommitmentpicurl
@IsEqualTencentCloud = isequaltencentcloud
@CorporationMobile = corporationmobile
@CorporationMobilePicUrl = corporationmobilepicurl
@UseDescribeFileUrl = usedescribefileurl
@CompanyAuthLetterPicUrl = companyauthletterpicurl
@AcceptPicUrl = acceptpicurl
@CorporationHoldingOnIdPicUrl = corporationholdingonidpicurl
@OperatorName = operatorname
@OperatorId = operatorid
@OperatorIdPicUrl = operatoridpicurl
@OperatorHoldingOnIdPicUrl = operatorholdingonidpicurl
@CommissionPicUrl = commissionpicurl
@OperatorMobile = operatormobile
@OperatorEmail = operatoremail
@OperatorMobilePicUrl = operatormobilepicurl
end
def deserialize(params)
@ApplicantType = params['ApplicantType']
@CompanyName = params['CompanyName']
@BusinessId = params['BusinessId']
@BusinessIdPicUrl = params['BusinessIdPicUrl']
@CorporationName = params['CorporationName']
@CorporationId = params['CorporationId']
@CorporationIdPicUrl = params['CorporationIdPicUrl']
@NetworkCommitmentPicUrl = params['NetworkCommitmentPicUrl']
@IsEqualTencentCloud = params['IsEqualTencentCloud']
@CorporationMobile = params['CorporationMobile']
@CorporationMobilePicUrl = params['CorporationMobilePicUrl']
@UseDescribeFileUrl = params['UseDescribeFileUrl']
@CompanyAuthLetterPicUrl = params['CompanyAuthLetterPicUrl']
@AcceptPicUrl = params['AcceptPicUrl']
@CorporationHoldingOnIdPicUrl = params['CorporationHoldingOnIdPicUrl']
@OperatorName = params['OperatorName']
@OperatorId = params['OperatorId']
@OperatorIdPicUrl = params['OperatorIdPicUrl']
@OperatorHoldingOnIdPicUrl = params['OperatorHoldingOnIdPicUrl']
@CommissionPicUrl = params['CommissionPicUrl']
@OperatorMobile = params['OperatorMobile']
@OperatorEmail = params['OperatorEmail']
@OperatorMobilePicUrl = params['OperatorMobilePicUrl']
end
end
# 公司资质审核状态信息
class CompanyStateInfo < TencentCloud::Common::AbstractModel
# @param Id: 申请单ID
# @type Id: Integer
# @param CompanyName: 公司名称
# @type CompanyName: String
# @param CreateTime: 创建时间
# @type CreateTime: Integer
# @param CheckTime: 审核时间
# @type CheckTime: Integer
# @param CheckMsg: 审核备注
# @type CheckMsg: String
# @param State: 审核状态,1-待审核,2-审核通过,3-驳回
# @type State: Integer
# @param BusinessId: 公司统一社会信用代码
# @type BusinessId: String
# @param ModifyTime: 修改时间
# @type ModifyTime: Integer
# @param ContractNo: 合同编号
# @type ContractNo: String
attr_accessor :Id, :CompanyName, :CreateTime, :CheckTime, :CheckMsg, :State, :BusinessId, :ModifyTime, :ContractNo
def initialize(id=nil, companyname=nil, createtime=nil, checktime=nil, checkmsg=nil, state=nil, businessid=nil, modifytime=nil, contractno=nil)
@Id = id
@CompanyName = companyname
@CreateTime = createtime
@CheckTime = checktime
@CheckMsg = checkmsg
@State = state
@BusinessId = businessid
@ModifyTime = modifytime
@ContractNo = contractno
end
def deserialize(params)
@Id = params['Id']
@CompanyName = params['CompanyName']
@CreateTime = params['CreateTime']
@CheckTime = params['CheckTime']
@CheckMsg = params['CheckMsg']
@State = params['State']
@BusinessId = params['BusinessId']
@ModifyTime = params['ModifyTime']
@ContractNo = params['ContractNo']
end
end
# CreateAICall请求参数结构体
class CreateAICallRequest < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param Callee: 被叫号码
# @type Callee: String
# @param SystemPrompt: 用于设定AI人设、说话规则、任务等的全局提示词。示例:## 人设您是人民医院友善、和蔼的随访医生李医生,正在给患者小明的家长打电话,原因是医院要求小明2024-08-08回院复查手术恢复情况,但小明没有来。您需要按照任务流程对小明家长进行电话随访调查。## 要求简洁回复:使用简练语言,每次最多询问一个问题,不要在一个回复中询问多个问题。富有变化:尽量使表达富有变化,表达机械重复。自然亲切:使用日常语言,尽量显得专业并亲切。提到时间时使用口语表述,如下周三、6月18日。积极主动:尝试引导对话,每个回复通常以问题或下一步建议来结尾。询问清楚:如果对方部分回答了您的问题,或者回答很模糊,请通过追问来确保回答的完整明确。遵循任务:当对方的回答偏离了您的任务时,及时引导对方回到任务中。不要从头开始重复,从偏离的地方继续询问。诚实可靠:对于客户的提问,如果不确定请务必不要编造,礼貌告知对方不清楚。不要捏造患者未提及的症状史、用药史、治疗史。其他注意点:避免提到病情恶化、恢复不理想或疾病名称等使用会使患者感到紧张的表述。不要问患者已经直接或间接回答过的问题,例如患者已经说没有不适症状,那就不要再问手术部位是否有红肿疼痛症状的问题。##任务: 1.自我介绍您是人民医院负责随访的李医生,并说明致电的目的。2.询问被叫方是否是小明家长。 - 如果不是小明家长,请礼貌表达歉意,并使用 call_end 挂断电话。- 如果小明家长没空,请礼貌告诉对方稍后会重新致电,并使用 end_call 挂断电话。3.询问小明出院后水肿情况如何,较出院时是否有变化。- 如果水肿变严重,直接跳转步骤7。4.询问出院后是否给小朋友量过体温,是否出现过发烧情况。- 如果没有量过体温,请礼貌告诉家长出院后三个月内需要每天观察体温。- 如果出现过发烧,请直接跳转步骤7。5.询问出院后是否给小朋友按时服药。- 如果没有按时服药,请友善提醒家长严格按医嘱服用药物,避免影响手术效果。6.询问小朋友在饮食上是否做到低盐低脂,适量吃优质蛋白如鸡蛋、牛奶、瘦肉等。- 如果没有做到,请友善提醒家长低盐低脂和优质蛋白有助小朋友尽快恢复。7.告知家长医生要求6月18日回院复查,但没看到有相关复诊记录。提醒家长尽快前往医院体检复查血化验、尿常规。8.询问家长是否有问题需要咨询,如果没有请礼貌道别并用call_end挂断电话。
# @type SystemPrompt: String
# @param LLMType: 模型接口协议类型,目前兼容三种协议类型:
# - OpenAI协议(包括GPT、混元、DeepSeek等):"openai"
# - Azure协议:"azure"
# - Minimax协议:"minimax"
# @type LLMType: String
# @param Model: 模型名称,如
# - OpenAI协议
# "gpt-4o-mini","gpt-4o","hunyuan-standard", "hunyuan-turbo","deepseek-chat";
# - Azure协议
# "gpt-4o-mini", "gpt-4o";
# - Minmax协议
# "deepseek-chat".
# @type Model: String
# @param APIKey: 模型API密钥,获取鉴权信息方式请参见各模型官网
# - OpenAI协议:[GPT](https://help.openai.com/en/articles/4936850-where-do-i-find-my-openai-api-key),[混元](https://cloud.tencent.com/document/product/1729/111008),[DeepSeek](https://api-docs.deepseek.com/zh-cn/);
# - Azure协议:[Azure GPT](https://learn.microsoft.com/en-us/azure/ai-services/openai/chatgpt-quickstart?tabs=command-line%2Ctypescript%2Cpython-new&pivots=programming-language-studio#key-settings);
# - Minimax:[Minimax](https://platform.minimaxi.com/document/Fast%20access?key=66701cf51d57f38758d581b2)
# @type APIKey: String
# @param APIUrl: 模型接口地址
# - OpenAI协议
# GPT:"https://api.openai.com/v1/"
# 混元:"https://api.hunyuan.cloud.tencent.com/v1"
# Deepseek:"https://api.deepseek.com/v1"
# - Azure协议
# "https://{your-resource-name}.openai.azure.com?api-version={api-version}"
# - Minimax协议
# "https://api.minimax.chat/v1"
# @type APIUrl: String
# @param VoiceType: 默认提供以下音色参数值可选择,如需自定义音色VoiceType请留空并在参数CustomTTSConfig中配置
# 汉语:
# ZhiMei:智美,客服女声
# ZhiXi: 智希 通用女声
# ZhiQi:智琪 客服女声
# ZhiTian:智甜 女童声
# AiXiaoJing:爱小静 对话女声
# 英语:
# WeRose:英文女声
# Monika:英文女声
# 日语:
# Nanami
# 韩语:
# SunHi
# 印度尼西亚语(印度尼西亚):
# Gadis
# 马来语(马来西亚):
# Yasmin
# 泰米尔语(马来西亚):
# Kani
# 泰语(泰国):
# Achara
# 越南语(越南):
# HoaiMy
# @type VoiceType: String
# @param Callers: 主叫号码列表
# @type Callers: Array
# @param WelcomeMessage: 用于设定AI座席欢迎语。
# @type WelcomeMessage: String
# @param WelcomeType: 0:使用welcomeMessage(为空时,被叫先说话;不为空时,机器人先说话)
# 1: 使用ai根据prompt自动生成welcomeMessage并先说话
# @type WelcomeType: Integer
# @param MaxDuration: 最大等待时长(毫秒),默认60秒,超过这个时间用户没说话,自动挂断
# @type MaxDuration: Integer
# @param Languages: 语音识别支持的语言, 默认是"zh" 中文,
# 填写数组,最长4个语言,第一个语言为主要识别语言,后面为可选语言,
# 注意:主要语言为中国方言时,可选语言无效
# 目前全量支持的语言如下,等号左面是语言英文名,右面是Language字段需要填写的值,该值遵循ISO639:
# 1. Chinese = "zh" # 中文
# 2. Chinese_TW = "zh-TW" # 中国台湾
# 3. Chinese_DIALECT = "zh-dialect" # 中国方言
# 4. English = "en" # 英语
# 5. Vietnamese = "vi" # 越南语
# 6. Japanese = "ja" # 日语
# 7. Korean = "ko" # 汉语
# 8. Indonesia = "id" # 印度尼西亚语
# 9. Thai = "th" # 泰语
# 10. Portuguese = "pt" # 葡萄牙语
# 11. Turkish = "tr" # 土耳其语
# 12. Arabic = "ar" # 阿拉伯语
# 13. Spanish = "es" # 西班牙语
# 14. Hindi = "hi" # 印地语
# 15. French = "fr" # 法语
# 16. Malay = "ms" # 马来语
# 17. Filipino = "fil" # 菲律宾语
# 18. German = "de" # 德语
# 19. Italian = "it" # 意大利语
# 20. Russian = "ru" # 俄语
# @type Languages: Array
# @param InterruptMode: 打断AI说话模式,默认为0,0表示服务端自动打断,1表示服务端不打断,由端上发送打断信令进行打断
# @type InterruptMode: Integer
# @param InterruptSpeechDuration: InterruptMode为0时使用,单位为毫秒,默认为500ms。表示服务端检测到持续InterruptSpeechDuration毫秒的人声则进行打断。
# @type InterruptSpeechDuration: Integer
# @param EndFunctionEnable: 模型是否支持(或者开启)call_end function calling
# @type EndFunctionEnable: Boolean
# @param EndFunctionDesc: EndFunctionEnable为true时生效;call_end function calling的desc,默认为 "End the call when user has to leave (like says bye) or you are instructed to do so."
# @type EndFunctionDesc: String
# @param TransferFunctionEnable: 模型是否支持(或者开启)transfer_to_human function calling
# @type TransferFunctionEnable: Boolean
# @param TransferItems: TransferFunctionEnable为true的时候生效: 转人工配置
# @type TransferItems: Array
# @param NotifyDuration: 用户多久没说话提示时长,最小10秒,默认10秒
# @type NotifyDuration: Integer
# @param NotifyMessage: 用户NotifyDuration没说话,AI提示的语句,默认是"抱歉,我没听清。您可以重复下吗?"
# @type NotifyMessage: String
# @param NotifyMaxCount: 最大触发AI提示音次数,默认为不限制
# @type NotifyMaxCount: Integer
# @param CustomTTSConfig:
和VoiceType字段需要选填一个,这里是使用自己自定义的TTS,VoiceType是系统内置的一些音色
#
#
#
# 配置音色类型参考火山TTS文档链接
# 语音合成音色列表–语音技术-火山引擎
# 大模型语音合成音色列表–语音技术-火山引擎
#
#
# TTS
# 具体协议规范请参考腾讯文档
#
# @type CustomTTSConfig: String
# @param PromptVariables: 提示词变量
# @type PromptVariables: Array
attr_accessor :SdkAppId, :Callee, :SystemPrompt, :LLMType, :Model, :APIKey, :APIUrl, :VoiceType, :Callers, :WelcomeMessage, :WelcomeType, :MaxDuration, :Languages, :InterruptMode, :InterruptSpeechDuration, :EndFunctionEnable, :EndFunctionDesc, :TransferFunctionEnable, :TransferItems, :NotifyDuration, :NotifyMessage, :NotifyMaxCount, :CustomTTSConfig, :PromptVariables
def initialize(sdkappid=nil, callee=nil, systemprompt=nil, llmtype=nil, model=nil, apikey=nil, apiurl=nil, voicetype=nil, callers=nil, welcomemessage=nil, welcometype=nil, maxduration=nil, languages=nil, interruptmode=nil, interruptspeechduration=nil, endfunctionenable=nil, endfunctiondesc=nil, transferfunctionenable=nil, transferitems=nil, notifyduration=nil, notifymessage=nil, notifymaxcount=nil, customttsconfig=nil, promptvariables=nil)
@SdkAppId = sdkappid
@Callee = callee
@SystemPrompt = systemprompt
@LLMType = llmtype
@Model = model
@APIKey = apikey
@APIUrl = apiurl
@VoiceType = voicetype
@Callers = callers
@WelcomeMessage = welcomemessage
@WelcomeType = welcometype
@MaxDuration = maxduration
@Languages = languages
@InterruptMode = interruptmode
@InterruptSpeechDuration = interruptspeechduration
@EndFunctionEnable = endfunctionenable
@EndFunctionDesc = endfunctiondesc
@TransferFunctionEnable = transferfunctionenable
@TransferItems = transferitems
@NotifyDuration = notifyduration
@NotifyMessage = notifymessage
@NotifyMaxCount = notifymaxcount
@CustomTTSConfig = customttsconfig
@PromptVariables = promptvariables
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@Callee = params['Callee']
@SystemPrompt = params['SystemPrompt']
@LLMType = params['LLMType']
@Model = params['Model']
@APIKey = params['APIKey']
@APIUrl = params['APIUrl']
@VoiceType = params['VoiceType']
@Callers = params['Callers']
@WelcomeMessage = params['WelcomeMessage']
@WelcomeType = params['WelcomeType']
@MaxDuration = params['MaxDuration']
@Languages = params['Languages']
@InterruptMode = params['InterruptMode']
@InterruptSpeechDuration = params['InterruptSpeechDuration']
@EndFunctionEnable = params['EndFunctionEnable']
@EndFunctionDesc = params['EndFunctionDesc']
@TransferFunctionEnable = params['TransferFunctionEnable']
unless params['TransferItems'].nil?
@TransferItems = []
params['TransferItems'].each do |i|
aitransferitem_tmp = AITransferItem.new
aitransferitem_tmp.deserialize(i)
@TransferItems << aitransferitem_tmp
end
end
@NotifyDuration = params['NotifyDuration']
@NotifyMessage = params['NotifyMessage']
@NotifyMaxCount = params['NotifyMaxCount']
@CustomTTSConfig = params['CustomTTSConfig']
unless params['PromptVariables'].nil?
@PromptVariables = []
params['PromptVariables'].each do |i|
variable_tmp = Variable.new
variable_tmp.deserialize(i)
@PromptVariables << variable_tmp
end
end
end
end
# CreateAICall返回参数结构体
class CreateAICallResponse < TencentCloud::Common::AbstractModel
# @param SessionId: 新创建的会话 ID
# @type SessionId: String
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :SessionId, :RequestId
def initialize(sessionid=nil, requestid=nil)
@SessionId = sessionid
@RequestId = requestid
end
def deserialize(params)
@SessionId = params['SessionId']
@RequestId = params['RequestId']
end
end
# CreateAdminURL请求参数结构体
class CreateAdminURLRequest < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param SeatUserId: 管理员账号
# @type SeatUserId: String
attr_accessor :SdkAppId, :SeatUserId
def initialize(sdkappid=nil, seatuserid=nil)
@SdkAppId = sdkappid
@SeatUserId = seatuserid
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@SeatUserId = params['SeatUserId']
end
end
# CreateAdminURL返回参数结构体
class CreateAdminURLResponse < TencentCloud::Common::AbstractModel
# @param URL: 登录链接
# @type URL: String
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :URL, :RequestId
def initialize(url=nil, requestid=nil)
@URL = url
@RequestId = requestid
end
def deserialize(params)
@URL = params['URL']
@RequestId = params['RequestId']
end
end
# CreateAutoCalloutTask请求参数结构体
class CreateAutoCalloutTaskRequest < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param NotBefore: 任务起始时间戳,Unix 秒级时间戳
# @type NotBefore: Integer
# @param Callees: 被叫号码列表
# @type Callees: Array
# @param Callers: 主叫号码列表
# @type Callers: Array
# @param IvrId: 呼叫使用的Ivr
# @type IvrId: Integer
# @param Name: 任务名
# @type Name: String
# @param Description: 任务描述
# @type Description: String
# @param NotAfter: 任务停止时间戳,Unix 秒级时间戳
# @type NotAfter: Integer
# @param Tries: 最大尝试次数,1-3 次
# @type Tries: Integer
# @param Variables: 自定义变量(仅高级版支持)
# @type Variables: Array
# @param UUI: UUI
# @type UUI: String
# @param CalleeAttributes: 被叫属性
# @type CalleeAttributes: Array
attr_accessor :SdkAppId, :NotBefore, :Callees, :Callers, :IvrId, :Name, :Description, :NotAfter, :Tries, :Variables, :UUI, :CalleeAttributes
def initialize(sdkappid=nil, notbefore=nil, callees=nil, callers=nil, ivrid=nil, name=nil, description=nil, notafter=nil, tries=nil, variables=nil, uui=nil, calleeattributes=nil)
@SdkAppId = sdkappid
@NotBefore = notbefore
@Callees = callees
@Callers = callers
@IvrId = ivrid
@Name = name
@Description = description
@NotAfter = notafter
@Tries = tries
@Variables = variables
@UUI = uui
@CalleeAttributes = calleeattributes
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@NotBefore = params['NotBefore']
@Callees = params['Callees']
@Callers = params['Callers']
@IvrId = params['IvrId']
@Name = params['Name']
@Description = params['Description']
@NotAfter = params['NotAfter']
@Tries = params['Tries']
unless params['Variables'].nil?
@Variables = []
params['Variables'].each do |i|
variable_tmp = Variable.new
variable_tmp.deserialize(i)
@Variables << variable_tmp
end
end
@UUI = params['UUI']
unless params['CalleeAttributes'].nil?
@CalleeAttributes = []
params['CalleeAttributes'].each do |i|
calleeattribute_tmp = CalleeAttribute.new
calleeattribute_tmp.deserialize(i)
@CalleeAttributes << calleeattribute_tmp
end
end
end
end
# CreateAutoCalloutTask返回参数结构体
class CreateAutoCalloutTaskResponse < TencentCloud::Common::AbstractModel
# @param TaskId: 任务Id
# @type TaskId: Integer
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :TaskId, :RequestId
def initialize(taskid=nil, requestid=nil)
@TaskId = taskid
@RequestId = requestid
end
def deserialize(params)
@TaskId = params['TaskId']
@RequestId = params['RequestId']
end
end
# CreateCCCSkillGroup请求参数结构体
class CreateCCCSkillGroupRequest < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param SkillGroupName: 技能组名称
# @type SkillGroupName: String
# @param SkillGroupType: 技能组类型0-电话,1-在线,3-音频,4-视频
# @type SkillGroupType: Integer
# @param MaxConcurrency: 技能组接待人数上限(该技能组中1个座席可接待的人数上限)默认为1。1、若技能组类型为在线,则接待上限可设置为1及以上
# 2、若技能组类型为电话、音频、视频,则接待上线必须只能为1
# @type MaxConcurrency: Integer
attr_accessor :SdkAppId, :SkillGroupName, :SkillGroupType, :MaxConcurrency
def initialize(sdkappid=nil, skillgroupname=nil, skillgrouptype=nil, maxconcurrency=nil)
@SdkAppId = sdkappid
@SkillGroupName = skillgroupname
@SkillGroupType = skillgrouptype
@MaxConcurrency = maxconcurrency
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@SkillGroupName = params['SkillGroupName']
@SkillGroupType = params['SkillGroupType']
@MaxConcurrency = params['MaxConcurrency']
end
end
# CreateCCCSkillGroup返回参数结构体
class CreateCCCSkillGroupResponse < TencentCloud::Common::AbstractModel
# @param SkillGroupId: 技能组ID
# @type SkillGroupId: Integer
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :SkillGroupId, :RequestId
def initialize(skillgroupid=nil, requestid=nil)
@SkillGroupId = skillgroupid
@RequestId = requestid
end
def deserialize(params)
@SkillGroupId = params['SkillGroupId']
@RequestId = params['RequestId']
end
end
# CreateCallOutSession请求参数结构体
class CreateCallOutSessionRequest < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用 ID
# @type SdkAppId: Integer
# @param UserId: 客服用户 ID,一般为客服邮箱
# @type UserId: String
# @param Callee: 被叫号码,须带 0086 前缀
# @type Callee: String
# @param Caller: 主叫号码(废弃,使用Callers),须带 0086 前缀
# @type Caller: String
# @param Callers: 指定主叫号码列表,如果前面的号码失败了会自动换成下一个号码,须带 0086 前缀
# @type Callers: Array
# @param IsForceUseMobile: 是否强制使用手机外呼,当前只支持 true,若为 true 请确保已配置白名单
# @type IsForceUseMobile: Boolean
# @param Uui: 自定义数据,长度限制 1024 字节
# @type Uui: String
# @param UUI: 自定义数据,长度限制 1024 字节
# @type UUI: String
attr_accessor :SdkAppId, :UserId, :Callee, :Caller, :Callers, :IsForceUseMobile, :Uui, :UUI
extend Gem::Deprecate
deprecate :Uui, :none, 2025, 1
deprecate :Uui=, :none, 2025, 1
def initialize(sdkappid=nil, userid=nil, callee=nil, caller=nil, callers=nil, isforceusemobile=nil, uui=nil)
@SdkAppId = sdkappid
@UserId = userid
@Callee = callee
@Caller = caller
@Callers = callers
@IsForceUseMobile = isforceusemobile
@UUI = uui
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@UserId = params['UserId']
@Callee = params['Callee']
@Caller = params['Caller']
@Callers = params['Callers']
@IsForceUseMobile = params['IsForceUseMobile']
@UUI = params['UUI']
end
end
# CreateCallOutSession返回参数结构体
class CreateCallOutSessionResponse < TencentCloud::Common::AbstractModel
# @param SessionId: 新创建的会话 ID
# @type SessionId: String
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :SessionId, :RequestId
def initialize(sessionid=nil, requestid=nil)
@SessionId = sessionid
@RequestId = requestid
end
def deserialize(params)
@SessionId = params['SessionId']
@RequestId = params['RequestId']
end
end
# CreateCarrierPrivilegeNumberApplicant请求参数结构体
class CreateCarrierPrivilegeNumberApplicantRequest < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param Callers: 主叫号码,必须为实例中存在的号码,格式为0086xxxx(暂时只支持国内号码)
# @type Callers: Array
# @param Callees: 被叫号码,必须为实例中坐席绑定的手机号码,格式为0086xxxx(暂时只支持国内号码)
# @type Callees: Array
# @param Description: 描述
# @type Description: String
attr_accessor :SdkAppId, :Callers, :Callees, :Description
def initialize(sdkappid=nil, callers=nil, callees=nil, description=nil)
@SdkAppId = sdkappid
@Callers = callers
@Callees = callees
@Description = description
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@Callers = params['Callers']
@Callees = params['Callees']
@Description = params['Description']
end
end
# CreateCarrierPrivilegeNumberApplicant返回参数结构体
class CreateCarrierPrivilegeNumberApplicantResponse < TencentCloud::Common::AbstractModel
# @param ApplicantId: 申请单Id
# @type ApplicantId: Integer
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :ApplicantId, :RequestId
def initialize(applicantid=nil, requestid=nil)
@ApplicantId = applicantid
@RequestId = requestid
end
def deserialize(params)
@ApplicantId = params['ApplicantId']
@RequestId = params['RequestId']
end
end
# CreateCompanyApply请求参数结构体
class CreateCompanyApplyRequest < TencentCloud::Common::AbstractModel
# @param CompanyInfo: 企业资质信息
# @type CompanyInfo: :class:`Tencentcloud::Ccc.v20200210.models.CompanyApplyInfo`
attr_accessor :CompanyInfo
def initialize(companyinfo=nil)
@CompanyInfo = companyinfo
end
def deserialize(params)
unless params['CompanyInfo'].nil?
@CompanyInfo = CompanyApplyInfo.new
@CompanyInfo.deserialize(params['CompanyInfo'])
end
end
end
# CreateCompanyApply返回参数结构体
class CreateCompanyApplyResponse < TencentCloud::Common::AbstractModel
# @param Id: 申请单ID
# @type Id: Integer
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :Id, :RequestId
def initialize(id=nil, requestid=nil)
@Id = id
@RequestId = requestid
end
def deserialize(params)
@Id = params['Id']
@RequestId = params['RequestId']
end
end
# CreateExtension请求参数结构体
class CreateExtensionRequest < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param ExtensionId: 分机号
# @type ExtensionId: String
# @param ExtensionName: 分机名称
# @type ExtensionName: String
# @param SkillGroupIds: 绑定的技能组列表
# @type SkillGroupIds: Array
# @param Relation: 绑定的坐席邮箱
# @type Relation: String
attr_accessor :SdkAppId, :ExtensionId, :ExtensionName, :SkillGroupIds, :Relation
def initialize(sdkappid=nil, extensionid=nil, extensionname=nil, skillgroupids=nil, relation=nil)
@SdkAppId = sdkappid
@ExtensionId = extensionid
@ExtensionName = extensionname
@SkillGroupIds = skillgroupids
@Relation = relation
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@ExtensionId = params['ExtensionId']
@ExtensionName = params['ExtensionName']
@SkillGroupIds = params['SkillGroupIds']
@Relation = params['Relation']
end
end
# CreateExtension返回参数结构体
class CreateExtensionResponse < TencentCloud::Common::AbstractModel
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :RequestId
def initialize(requestid=nil)
@RequestId = requestid
end
def deserialize(params)
@RequestId = params['RequestId']
end
end
# CreateIVRSession请求参数结构体
class CreateIVRSessionRequest < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param Callee: 被叫
# @type Callee: String
# @param IVRId: 指定的 IVR Id,目前支持呼入和自动外呼两种类型
# @type IVRId: Integer
# @param Callers: 主叫号码列表
# @type Callers: Array
# @param Variables: 自定义变量
# @type Variables: Array
# @param UUI: 用户数据
# @type UUI: String
attr_accessor :SdkAppId, :Callee, :IVRId, :Callers, :Variables, :UUI
def initialize(sdkappid=nil, callee=nil, ivrid=nil, callers=nil, variables=nil, uui=nil)
@SdkAppId = sdkappid
@Callee = callee
@IVRId = ivrid
@Callers = callers
@Variables = variables
@UUI = uui
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@Callee = params['Callee']
@IVRId = params['IVRId']
@Callers = params['Callers']
unless params['Variables'].nil?
@Variables = []
params['Variables'].each do |i|
variable_tmp = Variable.new
variable_tmp.deserialize(i)
@Variables << variable_tmp
end
end
@UUI = params['UUI']
end
end
# CreateIVRSession返回参数结构体
class CreateIVRSessionResponse < TencentCloud::Common::AbstractModel
# @param SessionId: 新创建的会话 ID
# @type SessionId: String
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :SessionId, :RequestId
def initialize(sessionid=nil, requestid=nil)
@SessionId = sessionid
@RequestId = requestid
end
def deserialize(params)
@SessionId = params['SessionId']
@RequestId = params['RequestId']
end
end
# CreateOwnNumberApply请求参数结构体
class CreateOwnNumberApplyRequest < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param SipTrunkId: SIP通道ID
# @type SipTrunkId: Integer
# @param DetailList: 线路相关参数
# @type DetailList: Array
# @param Prefix: 送号前缀
# @type Prefix: String
attr_accessor :SdkAppId, :SipTrunkId, :DetailList, :Prefix
def initialize(sdkappid=nil, siptrunkid=nil, detaillist=nil, prefix=nil)
@SdkAppId = sdkappid
@SipTrunkId = siptrunkid
@DetailList = detaillist
@Prefix = prefix
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@SipTrunkId = params['SipTrunkId']
unless params['DetailList'].nil?
@DetailList = []
params['DetailList'].each do |i|
ownnumberapplydetailitem_tmp = OwnNumberApplyDetailItem.new
ownnumberapplydetailitem_tmp.deserialize(i)
@DetailList << ownnumberapplydetailitem_tmp
end
end
@Prefix = params['Prefix']
end
end
# CreateOwnNumberApply返回参数结构体
class CreateOwnNumberApplyResponse < TencentCloud::Common::AbstractModel
# @param ApplyId: 审批单号
# @type ApplyId: Integer
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :ApplyId, :RequestId
def initialize(applyid=nil, requestid=nil)
@ApplyId = applyid
@RequestId = requestid
end
def deserialize(params)
@ApplyId = params['ApplyId']
@RequestId = params['RequestId']
end
end
# CreatePredictiveDialingCampaign请求参数结构体
class CreatePredictiveDialingCampaignRequest < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param Name: 任务名称
# @type Name: String
# @param Callees: 被叫列表,支持 E.164 或不带国家码形式的号码
# @type Callees: Array
# @param Callers: 主叫列表,使用管理端展示的号码格式
# @type Callers: Array
# @param CallOrder: 被叫呼叫顺序 0 随机 1 顺序
# @type CallOrder: Integer
# @param SkillGroupId: 使用的座席技能组 ID
# @type SkillGroupId: Integer
# @param Priority: 相同应用内多个任务运行优先级,从高到底 1 - 5
# @type Priority: Integer
# @param ExpectedAbandonRate: 预期呼损率,百分比,5 - 50
# @type ExpectedAbandonRate: Integer
# @param RetryInterval: 呼叫重试间隔时间,单位秒,60 - 86400
# @type RetryInterval: Integer
# @param StartTime: 任务启动时间,Unix 时间戳,到此时间后会自动启动任务
# @type StartTime: Integer
# @param EndTime: 任务结束时间,Unix 时间戳,到此时间后会自动终止任务
# @type EndTime: Integer
# @param IVRId: 指定的 IVR Id
# @type IVRId: Integer
# @param RetryTimes: 呼叫重试次数,0 - 2
# @type RetryTimes: Integer
# @param Variables: 自定义变量
# @type Variables: Array
# @param UUI: UUI
# @type UUI: String
# @param CalleeAttributes: 被叫属性
# @type CalleeAttributes: Array
attr_accessor :SdkAppId, :Name, :Callees, :Callers, :CallOrder, :SkillGroupId, :Priority, :ExpectedAbandonRate, :RetryInterval, :StartTime, :EndTime, :IVRId, :RetryTimes, :Variables, :UUI, :CalleeAttributes
def initialize(sdkappid=nil, name=nil, callees=nil, callers=nil, callorder=nil, skillgroupid=nil, priority=nil, expectedabandonrate=nil, retryinterval=nil, starttime=nil, endtime=nil, ivrid=nil, retrytimes=nil, variables=nil, uui=nil, calleeattributes=nil)
@SdkAppId = sdkappid
@Name = name
@Callees = callees
@Callers = callers
@CallOrder = callorder
@SkillGroupId = skillgroupid
@Priority = priority
@ExpectedAbandonRate = expectedabandonrate
@RetryInterval = retryinterval
@StartTime = starttime
@EndTime = endtime
@IVRId = ivrid
@RetryTimes = retrytimes
@Variables = variables
@UUI = uui
@CalleeAttributes = calleeattributes
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@Name = params['Name']
@Callees = params['Callees']
@Callers = params['Callers']
@CallOrder = params['CallOrder']
@SkillGroupId = params['SkillGroupId']
@Priority = params['Priority']
@ExpectedAbandonRate = params['ExpectedAbandonRate']
@RetryInterval = params['RetryInterval']
@StartTime = params['StartTime']
@EndTime = params['EndTime']
@IVRId = params['IVRId']
@RetryTimes = params['RetryTimes']
unless params['Variables'].nil?
@Variables = []
params['Variables'].each do |i|
variable_tmp = Variable.new
variable_tmp.deserialize(i)
@Variables << variable_tmp
end
end
@UUI = params['UUI']
unless params['CalleeAttributes'].nil?
@CalleeAttributes = []
params['CalleeAttributes'].each do |i|
calleeattribute_tmp = CalleeAttribute.new
calleeattribute_tmp.deserialize(i)
@CalleeAttributes << calleeattribute_tmp
end
end
end
end
# CreatePredictiveDialingCampaign返回参数结构体
class CreatePredictiveDialingCampaignResponse < TencentCloud::Common::AbstractModel
# @param CampaignId: 生成的任务 ID
# @type CampaignId: Integer
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :CampaignId, :RequestId
def initialize(campaignid=nil, requestid=nil)
@CampaignId = campaignid
@RequestId = requestid
end
def deserialize(params)
@CampaignId = params['CampaignId']
@RequestId = params['RequestId']
end
end
# CreateSDKLoginToken请求参数结构体
class CreateSDKLoginTokenRequest < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param SeatUserId: 座席账号。
# @type SeatUserId: String
# @param OnlyOnce: 生成的token是否一次性校验
# @type OnlyOnce: Boolean
attr_accessor :SdkAppId, :SeatUserId, :OnlyOnce
def initialize(sdkappid=nil, seatuserid=nil, onlyonce=nil)
@SdkAppId = sdkappid
@SeatUserId = seatuserid
@OnlyOnce = onlyonce
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@SeatUserId = params['SeatUserId']
@OnlyOnce = params['OnlyOnce']
end
end
# CreateSDKLoginToken返回参数结构体
class CreateSDKLoginTokenResponse < TencentCloud::Common::AbstractModel
# @param Token: SDK 登录 Token。
# @type Token: String
# @param ExpiredTime: 过期时间戳,Unix 时间戳。
# @type ExpiredTime: Integer
# @param SdkURL: SDK 加载路径会随着 SDK 的发布而变动。
# @type SdkURL: String
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :Token, :ExpiredTime, :SdkURL, :RequestId
def initialize(token=nil, expiredtime=nil, sdkurl=nil, requestid=nil)
@Token = token
@ExpiredTime = expiredtime
@SdkURL = sdkurl
@RequestId = requestid
end
def deserialize(params)
@Token = params['Token']
@ExpiredTime = params['ExpiredTime']
@SdkURL = params['SdkURL']
@RequestId = params['RequestId']
end
end
# CreateStaff请求参数结构体
class CreateStaffRequest < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param Staffs: 客服信息,个数不超过 10
# @type Staffs: Array
# @param SendPassword: 是否发送密码邮件,默认true
# @type SendPassword: Boolean
attr_accessor :SdkAppId, :Staffs, :SendPassword
def initialize(sdkappid=nil, staffs=nil, sendpassword=nil)
@SdkAppId = sdkappid
@Staffs = staffs
@SendPassword = sendpassword
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
unless params['Staffs'].nil?
@Staffs = []
params['Staffs'].each do |i|
seatuserinfo_tmp = SeatUserInfo.new
seatuserinfo_tmp.deserialize(i)
@Staffs << seatuserinfo_tmp
end
end
@SendPassword = params['SendPassword']
end
end
# CreateStaff返回参数结构体
class CreateStaffResponse < TencentCloud::Common::AbstractModel
# @param ErrorStaffList: 错误坐席列表及错误信息
# @type ErrorStaffList: Array
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :ErrorStaffList, :RequestId
def initialize(errorstafflist=nil, requestid=nil)
@ErrorStaffList = errorstafflist
@RequestId = requestid
end
def deserialize(params)
unless params['ErrorStaffList'].nil?
@ErrorStaffList = []
params['ErrorStaffList'].each do |i|
errstaffitem_tmp = ErrStaffItem.new
errstaffitem_tmp.deserialize(i)
@ErrorStaffList << errstaffitem_tmp
end
end
@RequestId = params['RequestId']
end
end
# CreateUserSig请求参数结构体
class CreateUserSigRequest < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param Uid: 用户 ID,该值必须与 ClientData 字段中 Uid 的值一致
# @type Uid: String
# @param ExpiredTime: 有效期,单位秒,不超过 1 小时
# @type ExpiredTime: Integer
# @param ClientData: 用户签名数据,必填字段,为标准 JSON 格式
# @type ClientData: String
attr_accessor :SdkAppId, :Uid, :ExpiredTime, :ClientData
def initialize(sdkappid=nil, uid=nil, expiredtime=nil, clientdata=nil)
@SdkAppId = sdkappid
@Uid = uid
@ExpiredTime = expiredtime
@ClientData = clientdata
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@Uid = params['Uid']
@ExpiredTime = params['ExpiredTime']
@ClientData = params['ClientData']
end
end
# CreateUserSig返回参数结构体
class CreateUserSigResponse < TencentCloud::Common::AbstractModel
# @param UserSig: 签名结果
# @type UserSig: String
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :UserSig, :RequestId
def initialize(usersig=nil, requestid=nil)
@UserSig = usersig
@RequestId = requestid
end
def deserialize(params)
@UserSig = params['UserSig']
@RequestId = params['RequestId']
end
end
# DeleteExtension请求参数结构体
class DeleteExtensionRequest < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param ExtensionId: 分机号
# @type ExtensionId: String
attr_accessor :SdkAppId, :ExtensionId
def initialize(sdkappid=nil, extensionid=nil)
@SdkAppId = sdkappid
@ExtensionId = extensionid
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@ExtensionId = params['ExtensionId']
end
end
# DeleteExtension返回参数结构体
class DeleteExtensionResponse < TencentCloud::Common::AbstractModel
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :RequestId
def initialize(requestid=nil)
@RequestId = requestid
end
def deserialize(params)
@RequestId = params['RequestId']
end
end
# DeletePredictiveDialingCampaign请求参数结构体
class DeletePredictiveDialingCampaignRequest < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param CampaignId: 任务 ID
# @type CampaignId: Integer
attr_accessor :SdkAppId, :CampaignId
def initialize(sdkappid=nil, campaignid=nil)
@SdkAppId = sdkappid
@CampaignId = campaignid
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@CampaignId = params['CampaignId']
end
end
# DeletePredictiveDialingCampaign返回参数结构体
class DeletePredictiveDialingCampaignResponse < TencentCloud::Common::AbstractModel
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :RequestId
def initialize(requestid=nil)
@RequestId = requestid
end
def deserialize(params)
@RequestId = params['RequestId']
end
end
# DeleteStaff请求参数结构体
class DeleteStaffRequest < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param StaffList: 待删除客服邮箱列表,一次最大支持200个。
# @type StaffList: Array
attr_accessor :SdkAppId, :StaffList
def initialize(sdkappid=nil, stafflist=nil)
@SdkAppId = sdkappid
@StaffList = stafflist
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@StaffList = params['StaffList']
end
end
# DeleteStaff返回参数结构体
class DeleteStaffResponse < TencentCloud::Common::AbstractModel
# @param OnlineStaffList: 无法删除的状态为在线的客服列表
# @type OnlineStaffList: Array
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :OnlineStaffList, :RequestId
def initialize(onlinestafflist=nil, requestid=nil)
@OnlineStaffList = onlinestafflist
@RequestId = requestid
end
def deserialize(params)
@OnlineStaffList = params['OnlineStaffList']
@RequestId = params['RequestId']
end
end
# DescribeActiveCarrierPrivilegeNumber请求参数结构体
class DescribeActiveCarrierPrivilegeNumberRequest < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param PageNumber: 默认0
# @type PageNumber: Integer
# @param PageSize: 默认10,最大100
# @type PageSize: Integer
# @param Filters: 筛选条件 Name支持PhoneNumber(按号码模糊查找)
# @type Filters: Array
attr_accessor :SdkAppId, :PageNumber, :PageSize, :Filters
def initialize(sdkappid=nil, pagenumber=nil, pagesize=nil, filters=nil)
@SdkAppId = sdkappid
@PageNumber = pagenumber
@PageSize = pagesize
@Filters = filters
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@PageNumber = params['PageNumber']
@PageSize = params['PageSize']
unless params['Filters'].nil?
@Filters = []
params['Filters'].each do |i|
filter_tmp = Filter.new
filter_tmp.deserialize(i)
@Filters << filter_tmp
end
end
end
end
# DescribeActiveCarrierPrivilegeNumber返回参数结构体
class DescribeActiveCarrierPrivilegeNumberResponse < TencentCloud::Common::AbstractModel
# @param TotalCount: 总数量
# @type TotalCount: Integer
# @param ActiveCarrierPrivilegeNumbers: 生效列表
# @type ActiveCarrierPrivilegeNumbers: Array
# @param PendingApplicantIds: 待审核单号
# @type PendingApplicantIds: Array
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :TotalCount, :ActiveCarrierPrivilegeNumbers, :PendingApplicantIds, :RequestId
def initialize(totalcount=nil, activecarrierprivilegenumbers=nil, pendingapplicantids=nil, requestid=nil)
@TotalCount = totalcount
@ActiveCarrierPrivilegeNumbers = activecarrierprivilegenumbers
@PendingApplicantIds = pendingapplicantids
@RequestId = requestid
end
def deserialize(params)
@TotalCount = params['TotalCount']
unless params['ActiveCarrierPrivilegeNumbers'].nil?
@ActiveCarrierPrivilegeNumbers = []
params['ActiveCarrierPrivilegeNumbers'].each do |i|
activecarrierprivilegenumber_tmp = ActiveCarrierPrivilegeNumber.new
activecarrierprivilegenumber_tmp.deserialize(i)
@ActiveCarrierPrivilegeNumbers << activecarrierprivilegenumber_tmp
end
end
@PendingApplicantIds = params['PendingApplicantIds']
@RequestId = params['RequestId']
end
end
# DescribeAutoCalloutTask请求参数结构体
class DescribeAutoCalloutTaskRequest < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param TaskId: 任务Id
# @type TaskId: Integer
attr_accessor :SdkAppId, :TaskId
def initialize(sdkappid=nil, taskid=nil)
@SdkAppId = sdkappid
@TaskId = taskid
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@TaskId = params['TaskId']
end
end
# DescribeAutoCalloutTask返回参数结构体
class DescribeAutoCalloutTaskResponse < TencentCloud::Common::AbstractModel
# @param Name: 任务名
# @type Name: String
# @param Description: 任务描述
# @type Description: String
# @param NotBefore: 任务起始时间戳
# @type NotBefore: Integer
# @param NotAfter: 任务结束时间戳
# 注意:此字段可能返回 null,表示取不到有效值。
# @type NotAfter: Integer
# @param Callers: 主叫列表
# @type Callers: Array
# @param Callees: 被叫信息列表
# @type Callees: Array
# @param IvrId: 任务使用的IvrId
# @type IvrId: Integer
# @param State: 任务状态 0初始 1运行中 2已完成 3结束中 4已终止
# @type State: Integer
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :Name, :Description, :NotBefore, :NotAfter, :Callers, :Callees, :IvrId, :State, :RequestId
def initialize(name=nil, description=nil, notbefore=nil, notafter=nil, callers=nil, callees=nil, ivrid=nil, state=nil, requestid=nil)
@Name = name
@Description = description
@NotBefore = notbefore
@NotAfter = notafter
@Callers = callers
@Callees = callees
@IvrId = ivrid
@State = state
@RequestId = requestid
end
def deserialize(params)
@Name = params['Name']
@Description = params['Description']
@NotBefore = params['NotBefore']
@NotAfter = params['NotAfter']
@Callers = params['Callers']
unless params['Callees'].nil?
@Callees = []
params['Callees'].each do |i|
autocallouttaskcalleeinfo_tmp = AutoCalloutTaskCalleeInfo.new
autocallouttaskcalleeinfo_tmp.deserialize(i)
@Callees << autocallouttaskcalleeinfo_tmp
end
end
@IvrId = params['IvrId']
@State = params['State']
@RequestId = params['RequestId']
end
end
# DescribeAutoCalloutTasks请求参数结构体
class DescribeAutoCalloutTasksRequest < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param PageSize: 分页大小
# @type PageSize: Integer
# @param PageNumber: 页数
# @type PageNumber: Integer
attr_accessor :SdkAppId, :PageSize, :PageNumber
def initialize(sdkappid=nil, pagesize=nil, pagenumber=nil)
@SdkAppId = sdkappid
@PageSize = pagesize
@PageNumber = pagenumber
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@PageSize = params['PageSize']
@PageNumber = params['PageNumber']
end
end
# DescribeAutoCalloutTasks返回参数结构体
class DescribeAutoCalloutTasksResponse < TencentCloud::Common::AbstractModel
# @param TotalCount: 总数
# @type TotalCount: Integer
# @param Tasks: 任务列表
# @type Tasks: Array
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :TotalCount, :Tasks, :RequestId
def initialize(totalcount=nil, tasks=nil, requestid=nil)
@TotalCount = totalcount
@Tasks = tasks
@RequestId = requestid
end
def deserialize(params)
@TotalCount = params['TotalCount']
unless params['Tasks'].nil?
@Tasks = []
params['Tasks'].each do |i|
autocallouttaskinfo_tmp = AutoCalloutTaskInfo.new
autocallouttaskinfo_tmp.deserialize(i)
@Tasks << autocallouttaskinfo_tmp
end
end
@RequestId = params['RequestId']
end
end
# DescribeCCCBuyInfoList请求参数结构体
class DescribeCCCBuyInfoListRequest < TencentCloud::Common::AbstractModel
# @param SdkAppIds: 应用ID列表,不传时查询所有应用
# @type SdkAppIds: Array
attr_accessor :SdkAppIds
def initialize(sdkappids=nil)
@SdkAppIds = sdkappids
end
def deserialize(params)
@SdkAppIds = params['SdkAppIds']
end
end
# DescribeCCCBuyInfoList返回参数结构体
class DescribeCCCBuyInfoListResponse < TencentCloud::Common::AbstractModel
# @param TotalCount: 应用总数
# @type TotalCount: Integer
# @param SdkAppIdBuyList: 应用购买信息列表
# @type SdkAppIdBuyList: Array
# @param PackageBuyList: 套餐包购买信息列表
# @type PackageBuyList: Array
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :TotalCount, :SdkAppIdBuyList, :PackageBuyList, :RequestId
def initialize(totalcount=nil, sdkappidbuylist=nil, packagebuylist=nil, requestid=nil)
@TotalCount = totalcount
@SdkAppIdBuyList = sdkappidbuylist
@PackageBuyList = packagebuylist
@RequestId = requestid
end
def deserialize(params)
@TotalCount = params['TotalCount']
unless params['SdkAppIdBuyList'].nil?
@SdkAppIdBuyList = []
params['SdkAppIdBuyList'].each do |i|
sdkappidbuyinfo_tmp = SdkAppIdBuyInfo.new
sdkappidbuyinfo_tmp.deserialize(i)
@SdkAppIdBuyList << sdkappidbuyinfo_tmp
end
end
unless params['PackageBuyList'].nil?
@PackageBuyList = []
params['PackageBuyList'].each do |i|
packagebuyinfo_tmp = PackageBuyInfo.new
packagebuyinfo_tmp.deserialize(i)
@PackageBuyList << packagebuyinfo_tmp
end
end
@RequestId = params['RequestId']
end
end
# DescribeCallInMetrics请求参数结构体
class DescribeCallInMetricsRequest < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param EnabledSkillGroup: 是否返回技能组维度信息,默认“是”
# @type EnabledSkillGroup: Boolean
# @param EnabledNumber: 是否返回线路维度信息,默认“否”
# @type EnabledNumber: Boolean
# @param GroupIdList: 筛选技能组列表
# @type GroupIdList: Array
attr_accessor :SdkAppId, :EnabledSkillGroup, :EnabledNumber, :GroupIdList
def initialize(sdkappid=nil, enabledskillgroup=nil, enablednumber=nil, groupidlist=nil)
@SdkAppId = sdkappid
@EnabledSkillGroup = enabledskillgroup
@EnabledNumber = enablednumber
@GroupIdList = groupidlist
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@EnabledSkillGroup = params['EnabledSkillGroup']
@EnabledNumber = params['EnabledNumber']
@GroupIdList = params['GroupIdList']
end
end
# DescribeCallInMetrics返回参数结构体
class DescribeCallInMetricsResponse < TencentCloud::Common::AbstractModel
# @param Timestamp: 时间戳
# @type Timestamp: Integer
# @param TotalMetrics: 总体指标
# @type TotalMetrics: :class:`Tencentcloud::Ccc.v20200210.models.CallInMetrics`
# @param NumberMetrics: 线路维度指标
# @type NumberMetrics: Array
# @param SkillGroupMetrics: 技能组维度指标
# @type SkillGroupMetrics: Array
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :Timestamp, :TotalMetrics, :NumberMetrics, :SkillGroupMetrics, :RequestId
def initialize(timestamp=nil, totalmetrics=nil, numbermetrics=nil, skillgroupmetrics=nil, requestid=nil)
@Timestamp = timestamp
@TotalMetrics = totalmetrics
@NumberMetrics = numbermetrics
@SkillGroupMetrics = skillgroupmetrics
@RequestId = requestid
end
def deserialize(params)
@Timestamp = params['Timestamp']
unless params['TotalMetrics'].nil?
@TotalMetrics = CallInMetrics.new
@TotalMetrics.deserialize(params['TotalMetrics'])
end
unless params['NumberMetrics'].nil?
@NumberMetrics = []
params['NumberMetrics'].each do |i|
callinnumbermetrics_tmp = CallInNumberMetrics.new
callinnumbermetrics_tmp.deserialize(i)
@NumberMetrics << callinnumbermetrics_tmp
end
end
unless params['SkillGroupMetrics'].nil?
@SkillGroupMetrics = []
params['SkillGroupMetrics'].each do |i|
callinskillgroupmetrics_tmp = CallInSkillGroupMetrics.new
callinskillgroupmetrics_tmp.deserialize(i)
@SkillGroupMetrics << callinskillgroupmetrics_tmp
end
end
@RequestId = params['RequestId']
end
end
# DescribeCarrierPrivilegeNumberApplicants请求参数结构体
class DescribeCarrierPrivilegeNumberApplicantsRequest < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param PageNumber: 默认0,从0开始
# @type PageNumber: Integer
# @param PageSize: 默认10,最大100
# @type PageSize: Integer
# @param Filters: 筛选条件,Name支持ApplicantId,PhoneNumber(按号码模糊查找)
# @type Filters: Array
attr_accessor :SdkAppId, :PageNumber, :PageSize, :Filters
def initialize(sdkappid=nil, pagenumber=nil, pagesize=nil, filters=nil)
@SdkAppId = sdkappid
@PageNumber = pagenumber
@PageSize = pagesize
@Filters = filters
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@PageNumber = params['PageNumber']
@PageSize = params['PageSize']
unless params['Filters'].nil?
@Filters = []
params['Filters'].each do |i|
filter_tmp = Filter.new
filter_tmp.deserialize(i)
@Filters << filter_tmp
end
end
end
end
# DescribeCarrierPrivilegeNumberApplicants返回参数结构体
class DescribeCarrierPrivilegeNumberApplicantsResponse < TencentCloud::Common::AbstractModel
# @param TotalCount: 筛选出的总申请单数量
# @type TotalCount: Integer
# @param Applicants: 申请单列表
# @type Applicants: Array
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :TotalCount, :Applicants, :RequestId
def initialize(totalcount=nil, applicants=nil, requestid=nil)
@TotalCount = totalcount
@Applicants = applicants
@RequestId = requestid
end
def deserialize(params)
@TotalCount = params['TotalCount']
unless params['Applicants'].nil?
@Applicants = []
params['Applicants'].each do |i|
carrierprivilegenumberapplicant_tmp = CarrierPrivilegeNumberApplicant.new
carrierprivilegenumberapplicant_tmp.deserialize(i)
@Applicants << carrierprivilegenumberapplicant_tmp
end
end
@RequestId = params['RequestId']
end
end
# DescribeChatMessages请求参数结构体
class DescribeChatMessagesRequest < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用 ID,可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param InstanceId: 实例 ID(废弃)
# @type InstanceId: Integer
# @param CdrId: 服务记录ID(废弃)
# @type CdrId: String
# @param Limit: 返回记录条数,最大为100 默认20
# @type Limit: Integer
# @param Offset: 返回记录偏移,默认为 0
# @type Offset: Integer
# @param Order: 1为从早到晚,2为从晚到早,默认为2
# @type Order: Integer
# @param SessionId: 服务记录 SessionID
# @type SessionId: String
attr_accessor :SdkAppId, :InstanceId, :CdrId, :Limit, :Offset, :Order, :SessionId
extend Gem::Deprecate
deprecate :InstanceId, :none, 2025, 1
deprecate :InstanceId=, :none, 2025, 1
deprecate :CdrId, :none, 2025, 1
deprecate :CdrId=, :none, 2025, 1
def initialize(sdkappid=nil, instanceid=nil, cdrid=nil, limit=nil, offset=nil, order=nil, sessionid=nil)
@SdkAppId = sdkappid
@InstanceId = instanceid
@CdrId = cdrid
@Limit = limit
@Offset = offset
@Order = order
@SessionId = sessionid
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@InstanceId = params['InstanceId']
@CdrId = params['CdrId']
@Limit = params['Limit']
@Offset = params['Offset']
@Order = params['Order']
@SessionId = params['SessionId']
end
end
# DescribeChatMessages返回参数结构体
class DescribeChatMessagesResponse < TencentCloud::Common::AbstractModel
# @param TotalCount: 总记录数
# @type TotalCount: Integer
# @param Messages: 消息列表
# @type Messages: Array
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :TotalCount, :Messages, :RequestId
def initialize(totalcount=nil, messages=nil, requestid=nil)
@TotalCount = totalcount
@Messages = messages
@RequestId = requestid
end
def deserialize(params)
@TotalCount = params['TotalCount']
unless params['Messages'].nil?
@Messages = []
params['Messages'].each do |i|
messagebody_tmp = MessageBody.new
messagebody_tmp.deserialize(i)
@Messages << messagebody_tmp
end
end
@RequestId = params['RequestId']
end
end
# DescribeCompanyList请求参数结构体
class DescribeCompanyListRequest < TencentCloud::Common::AbstractModel
# @param PageSize: 分页尺寸,上限 100
# @type PageSize: Integer
# @param PageNumber: 分页页码,从 0 开始
# @type PageNumber: Integer
# @param CompanyName: 公司名称
# @type CompanyName: Array
# @param State: 审核状态,1-待审核,2-审核通过,3-驳回
# @type State: Array
# @param ApplyID: 申请ID
# @type ApplyID: Array
attr_accessor :PageSize, :PageNumber, :CompanyName, :State, :ApplyID
def initialize(pagesize=nil, pagenumber=nil, companyname=nil, state=nil, applyid=nil)
@PageSize = pagesize
@PageNumber = pagenumber
@CompanyName = companyname
@State = state
@ApplyID = applyid
end
def deserialize(params)
@PageSize = params['PageSize']
@PageNumber = params['PageNumber']
@CompanyName = params['CompanyName']
@State = params['State']
@ApplyID = params['ApplyID']
end
end
# DescribeCompanyList返回参数结构体
class DescribeCompanyListResponse < TencentCloud::Common::AbstractModel
# @param TotalCount: 总数
# @type TotalCount: Integer
# @param CompanyInfo: 企业资质审核信息
# @type CompanyInfo: Array
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :TotalCount, :CompanyInfo, :RequestId
def initialize(totalcount=nil, companyinfo=nil, requestid=nil)
@TotalCount = totalcount
@CompanyInfo = companyinfo
@RequestId = requestid
end
def deserialize(params)
@TotalCount = params['TotalCount']
unless params['CompanyInfo'].nil?
@CompanyInfo = []
params['CompanyInfo'].each do |i|
companystateinfo_tmp = CompanyStateInfo.new
companystateinfo_tmp.deserialize(i)
@CompanyInfo << companystateinfo_tmp
end
end
@RequestId = params['RequestId']
end
end
# DescribeExtension请求参数结构体
class DescribeExtensionRequest < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param ExtensionId: 分机号
# @type ExtensionId: String
attr_accessor :SdkAppId, :ExtensionId
def initialize(sdkappid=nil, extensionid=nil)
@SdkAppId = sdkappid
@ExtensionId = extensionid
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@ExtensionId = params['ExtensionId']
end
end
# DescribeExtension返回参数结构体
class DescribeExtensionResponse < TencentCloud::Common::AbstractModel
# @param ExtensionId: 分机号
# @type ExtensionId: String
# @param ExtensionDomain: 域名
# @type ExtensionDomain: String
# @param Password: 注册密码
# @type Password: String
# @param OutboundProxy: 代理服务器地址
# @type OutboundProxy: String
# @param Transport: 传输协议
# @type Transport: String
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :ExtensionId, :ExtensionDomain, :Password, :OutboundProxy, :Transport, :RequestId
def initialize(extensionid=nil, extensiondomain=nil, password=nil, outboundproxy=nil, transport=nil, requestid=nil)
@ExtensionId = extensionid
@ExtensionDomain = extensiondomain
@Password = password
@OutboundProxy = outboundproxy
@Transport = transport
@RequestId = requestid
end
def deserialize(params)
@ExtensionId = params['ExtensionId']
@ExtensionDomain = params['ExtensionDomain']
@Password = params['Password']
@OutboundProxy = params['OutboundProxy']
@Transport = params['Transport']
@RequestId = params['RequestId']
end
end
# DescribeExtensions请求参数结构体
class DescribeExtensionsRequest < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param PageNumber: 分页页号(从0开始)
# @type PageNumber: Integer
# @param ExtensionIds: 筛选分机号列表
# @type ExtensionIds: Array
# @param PageSize: 分页大小
# @type PageSize: Integer
# @param FuzzingKeyWord: 模糊查询字段(模糊查询分机号、分机名称、坐席邮箱、坐席名称)
# @type FuzzingKeyWord: String
# @param IsNeedStatus: 是否需要返回话机当前状态
# @type IsNeedStatus: Boolean
attr_accessor :SdkAppId, :PageNumber, :ExtensionIds, :PageSize, :FuzzingKeyWord, :IsNeedStatus
def initialize(sdkappid=nil, pagenumber=nil, extensionids=nil, pagesize=nil, fuzzingkeyword=nil, isneedstatus=nil)
@SdkAppId = sdkappid
@PageNumber = pagenumber
@ExtensionIds = extensionids
@PageSize = pagesize
@FuzzingKeyWord = fuzzingkeyword
@IsNeedStatus = isneedstatus
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@PageNumber = params['PageNumber']
@ExtensionIds = params['ExtensionIds']
@PageSize = params['PageSize']
@FuzzingKeyWord = params['FuzzingKeyWord']
@IsNeedStatus = params['IsNeedStatus']
end
end
# DescribeExtensions返回参数结构体
class DescribeExtensionsResponse < TencentCloud::Common::AbstractModel
# @param Total: 查询总数
# @type Total: Integer
# @param ExtensionList: 话机信息列表
# @type ExtensionList: Array
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :Total, :ExtensionList, :RequestId
def initialize(total=nil, extensionlist=nil, requestid=nil)
@Total = total
@ExtensionList = extensionlist
@RequestId = requestid
end
def deserialize(params)
@Total = params['Total']
unless params['ExtensionList'].nil?
@ExtensionList = []
params['ExtensionList'].each do |i|
extensioninfo_tmp = ExtensionInfo.new
extensioninfo_tmp.deserialize(i)
@ExtensionList << extensioninfo_tmp
end
end
@RequestId = params['RequestId']
end
end
# DescribeIMCdrList请求参数结构体
class DescribeIMCdrListRequest < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param StartTimestamp: 起始时间(必填),Unix 秒级时间戳
# @type StartTimestamp: Integer
# @param EndTimestamp: 结束时间(必填),Unix 秒级时间戳
# @type EndTimestamp: Integer
# @param Limit: 返回记录条数,最大为100默认20
# @type Limit: Integer
# @param Offset: 返回记录偏移,默认为 0
# @type Offset: Integer
# @param Type: 1为全媒体,2为文本客服,不填则查询全部
# @type Type: Integer
attr_accessor :SdkAppId, :StartTimestamp, :EndTimestamp, :Limit, :Offset, :Type
def initialize(sdkappid=nil, starttimestamp=nil, endtimestamp=nil, limit=nil, offset=nil, type=nil)
@SdkAppId = sdkappid
@StartTimestamp = starttimestamp
@EndTimestamp = endtimestamp
@Limit = limit
@Offset = offset
@Type = type
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@StartTimestamp = params['StartTimestamp']
@EndTimestamp = params['EndTimestamp']
@Limit = params['Limit']
@Offset = params['Offset']
@Type = params['Type']
end
end
# DescribeIMCdrList返回参数结构体
class DescribeIMCdrListResponse < TencentCloud::Common::AbstractModel
# @param TotalCount: 总记录数
# @type TotalCount: Integer
# @param IMCdrList: 服务记录列表
# @type IMCdrList: Array
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :TotalCount, :IMCdrList, :RequestId
def initialize(totalcount=nil, imcdrlist=nil, requestid=nil)
@TotalCount = totalcount
@IMCdrList = imcdrlist
@RequestId = requestid
end
def deserialize(params)
@TotalCount = params['TotalCount']
unless params['IMCdrList'].nil?
@IMCdrList = []
params['IMCdrList'].each do |i|
imcdrinfo_tmp = IMCdrInfo.new
imcdrinfo_tmp.deserialize(i)
@IMCdrList << imcdrinfo_tmp
end
end
@RequestId = params['RequestId']
end
end
# DescribeIMCdrs请求参数结构体
class DescribeIMCdrsRequest < TencentCloud::Common::AbstractModel
# @param StartTimestamp: 起始时间(必填),Unix 秒级时间戳
# @type StartTimestamp: Integer
# @param EndTimestamp: 结束时间(必填),Unix 秒级时间戳
# @type EndTimestamp: Integer
# @param InstanceId: 实例 ID(废弃)
# @type InstanceId: Integer
# @param SdkAppId: 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param Limit: 返回记录条数,最大为100默认20
# @type Limit: Integer
# @param Offset: 返回记录偏移,默认为 0
# @type Offset: Integer
# @param Type: 1为全媒体,2为文本客服,不填则查询全部
# @type Type: Integer
attr_accessor :StartTimestamp, :EndTimestamp, :InstanceId, :SdkAppId, :Limit, :Offset, :Type
extend Gem::Deprecate
deprecate :InstanceId, :none, 2025, 1
deprecate :InstanceId=, :none, 2025, 1
def initialize(starttimestamp=nil, endtimestamp=nil, instanceid=nil, sdkappid=nil, limit=nil, offset=nil, type=nil)
@StartTimestamp = starttimestamp
@EndTimestamp = endtimestamp
@InstanceId = instanceid
@SdkAppId = sdkappid
@Limit = limit
@Offset = offset
@Type = type
end
def deserialize(params)
@StartTimestamp = params['StartTimestamp']
@EndTimestamp = params['EndTimestamp']
@InstanceId = params['InstanceId']
@SdkAppId = params['SdkAppId']
@Limit = params['Limit']
@Offset = params['Offset']
@Type = params['Type']
end
end
# DescribeIMCdrs返回参数结构体
class DescribeIMCdrsResponse < TencentCloud::Common::AbstractModel
# @param TotalCount: 总记录数
# @type TotalCount: Integer
# @param IMCdrs: 服务记录列表
# @type IMCdrs: Array
# @param IMCdrList: 服务记录列表
# 注意:此字段可能返回 null,表示取不到有效值。
# @type IMCdrList: Array
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :TotalCount, :IMCdrs, :IMCdrList, :RequestId
extend Gem::Deprecate
deprecate :IMCdrs, :none, 2025, 1
deprecate :IMCdrs=, :none, 2025, 1
def initialize(totalcount=nil, imcdrs=nil, imcdrlist=nil, requestid=nil)
@TotalCount = totalcount
@IMCdrs = imcdrs
@IMCdrList = imcdrlist
@RequestId = requestid
end
def deserialize(params)
@TotalCount = params['TotalCount']
unless params['IMCdrs'].nil?
@IMCdrs = []
params['IMCdrs'].each do |i|
imcdrinfo_tmp = IMCdrInfo.new
imcdrinfo_tmp.deserialize(i)
@IMCdrs << imcdrinfo_tmp
end
end
unless params['IMCdrList'].nil?
@IMCdrList = []
params['IMCdrList'].each do |i|
imcdrinfo_tmp = IMCdrInfo.new
imcdrinfo_tmp.deserialize(i)
@IMCdrList << imcdrinfo_tmp
end
end
@RequestId = params['RequestId']
end
end
# DescribeIvrAudioList请求参数结构体
class DescribeIvrAudioListRequest < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param PageSize: 分页尺寸,上限 50
# @type PageSize: Integer
# @param PageNumber: 分页页码,从 0 开始
# @type PageNumber: Integer
# @param CustomFileName: 文件别名
# @type CustomFileName: Array
# @param AudioFileName: 文件名
# @type AudioFileName: Array
# @param FileId: 文件ID
# @type FileId: Array
attr_accessor :SdkAppId, :PageSize, :PageNumber, :CustomFileName, :AudioFileName, :FileId
def initialize(sdkappid=nil, pagesize=nil, pagenumber=nil, customfilename=nil, audiofilename=nil, fileid=nil)
@SdkAppId = sdkappid
@PageSize = pagesize
@PageNumber = pagenumber
@CustomFileName = customfilename
@AudioFileName = audiofilename
@FileId = fileid
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@PageSize = params['PageSize']
@PageNumber = params['PageNumber']
@CustomFileName = params['CustomFileName']
@AudioFileName = params['AudioFileName']
@FileId = params['FileId']
end
end
# DescribeIvrAudioList返回参数结构体
class DescribeIvrAudioListResponse < TencentCloud::Common::AbstractModel
# @param TotalCount: 总数
# @type TotalCount: Integer
# @param FileInfo: 文件信息
# @type FileInfo: Array
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :TotalCount, :FileInfo, :RequestId
def initialize(totalcount=nil, fileinfo=nil, requestid=nil)
@TotalCount = totalcount
@FileInfo = fileinfo
@RequestId = requestid
end
def deserialize(params)
@TotalCount = params['TotalCount']
unless params['FileInfo'].nil?
@FileInfo = []
params['FileInfo'].each do |i|
audiofileinfo_tmp = AudioFileInfo.new
audiofileinfo_tmp.deserialize(i)
@FileInfo << audiofileinfo_tmp
end
end
@RequestId = params['RequestId']
end
end
# DescribeNumbers请求参数结构体
class DescribeNumbersRequest < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param PageNumber: 页数,从0开始
# @type PageNumber: Integer
# @param PageSize: 分页大小,默认20
# @type PageSize: Integer
attr_accessor :SdkAppId, :PageNumber, :PageSize
def initialize(sdkappid=nil, pagenumber=nil, pagesize=nil)
@SdkAppId = sdkappid
@PageNumber = pagenumber
@PageSize = pagesize
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@PageNumber = params['PageNumber']
@PageSize = params['PageSize']
end
end
# DescribeNumbers返回参数结构体
class DescribeNumbersResponse < TencentCloud::Common::AbstractModel
# @param TotalCount: 总数量
# @type TotalCount: Integer
# @param Numbers: 号码列表
# @type Numbers: Array
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :TotalCount, :Numbers, :RequestId
def initialize(totalcount=nil, numbers=nil, requestid=nil)
@TotalCount = totalcount
@Numbers = numbers
@RequestId = requestid
end
def deserialize(params)
@TotalCount = params['TotalCount']
unless params['Numbers'].nil?
@Numbers = []
params['Numbers'].each do |i|
numberinfo_tmp = NumberInfo.new
numberinfo_tmp.deserialize(i)
@Numbers << numberinfo_tmp
end
end
@RequestId = params['RequestId']
end
end
# DescribePSTNActiveSessionList请求参数结构体
class DescribePSTNActiveSessionListRequest < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param Offset: 数据偏移
# @type Offset: Integer
# @param Limit: 返回的数据条数,最大 25
# @type Limit: Integer
attr_accessor :SdkAppId, :Offset, :Limit
def initialize(sdkappid=nil, offset=nil, limit=nil)
@SdkAppId = sdkappid
@Offset = offset
@Limit = limit
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@Offset = params['Offset']
@Limit = params['Limit']
end
end
# DescribePSTNActiveSessionList返回参数结构体
class DescribePSTNActiveSessionListResponse < TencentCloud::Common::AbstractModel
# @param Total: 列表总条数
# @type Total: Integer
# @param Sessions: 列表内容
# @type Sessions: Array
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :Total, :Sessions, :RequestId
def initialize(total=nil, sessions=nil, requestid=nil)
@Total = total
@Sessions = sessions
@RequestId = requestid
end
def deserialize(params)
@Total = params['Total']
unless params['Sessions'].nil?
@Sessions = []
params['Sessions'].each do |i|
pstnsessioninfo_tmp = PSTNSessionInfo.new
pstnsessioninfo_tmp.deserialize(i)
@Sessions << pstnsessioninfo_tmp
end
end
@RequestId = params['RequestId']
end
end
# DescribePredictiveDialingCampaign请求参数结构体
class DescribePredictiveDialingCampaignRequest < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param CampaignId: 任务 ID
# @type CampaignId: Integer
attr_accessor :SdkAppId, :CampaignId
def initialize(sdkappid=nil, campaignid=nil)
@SdkAppId = sdkappid
@CampaignId = campaignid
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@CampaignId = params['CampaignId']
end
end
# DescribePredictiveDialingCampaign返回参数结构体
class DescribePredictiveDialingCampaignResponse < TencentCloud::Common::AbstractModel
# @param CampaignId: 任务 ID
# @type CampaignId: Integer
# @param Name: 任务名称
# @type Name: String
# @param CallOrder: 被叫呼叫顺序 0 随机 1 顺序
# @type CallOrder: Integer
# @param SkillGroupId: 使用的座席技能组 ID
# @type SkillGroupId: Integer
# @param IVRId: 指定的 IVR ID
# @type IVRId: Integer
# @param Priority: 相同应用内多个任务运行优先级,从高到底 1 - 5
# @type Priority: Integer
# @param ExpectedAbandonRate: 预期呼损率,百分比,5 - 50
# @type ExpectedAbandonRate: Integer
# @param RetryTimes: 呼叫重试次数,0 - 2
# @type RetryTimes: Integer
# @param RetryInterval: 呼叫重试间隔时间,单位秒,60 - 86400
# @type RetryInterval: Integer
# @param StartTime: 任务启动时间,Unix 时间戳,到此时间后会自动启动任务
# @type StartTime: Integer
# @param EndTime: 任务结束时间,Unix 时间戳,到此时间后会自动终止任务
# @type EndTime: Integer
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :CampaignId, :Name, :CallOrder, :SkillGroupId, :IVRId, :Priority, :ExpectedAbandonRate, :RetryTimes, :RetryInterval, :StartTime, :EndTime, :RequestId
def initialize(campaignid=nil, name=nil, callorder=nil, skillgroupid=nil, ivrid=nil, priority=nil, expectedabandonrate=nil, retrytimes=nil, retryinterval=nil, starttime=nil, endtime=nil, requestid=nil)
@CampaignId = campaignid
@Name = name
@CallOrder = callorder
@SkillGroupId = skillgroupid
@IVRId = ivrid
@Priority = priority
@ExpectedAbandonRate = expectedabandonrate
@RetryTimes = retrytimes
@RetryInterval = retryinterval
@StartTime = starttime
@EndTime = endtime
@RequestId = requestid
end
def deserialize(params)
@CampaignId = params['CampaignId']
@Name = params['Name']
@CallOrder = params['CallOrder']
@SkillGroupId = params['SkillGroupId']
@IVRId = params['IVRId']
@Priority = params['Priority']
@ExpectedAbandonRate = params['ExpectedAbandonRate']
@RetryTimes = params['RetryTimes']
@RetryInterval = params['RetryInterval']
@StartTime = params['StartTime']
@EndTime = params['EndTime']
@RequestId = params['RequestId']
end
end
# 查询预测式外呼任务列表元素
class DescribePredictiveDialingCampaignsElement < TencentCloud::Common::AbstractModel
# @param CampaignId: 任务 ID
# @type CampaignId: Integer
# @param Name: 任务名称
# @type Name: String
# @param Status: 任务状态 0 待开始 1 进行中 2 已暂停 3 已终止 4 已完成
# @type Status: Integer
# @param StatusReason: 任务状态原因 0 正常 1 手动结束 2 超时结束
# @type StatusReason: Integer
# @param CalleeCount: 被叫号码个数
# @type CalleeCount: Integer
# @param FinishedCalleeCount: 已完成的被叫个数
# @type FinishedCalleeCount: Integer
# @param Priority: 相同应用内多个任务运行优先级,从高到底 1 - 5
# @type Priority: Integer
# @param SkillGroupId: 使用的座席技能组 ID
# @type SkillGroupId: Integer
attr_accessor :CampaignId, :Name, :Status, :StatusReason, :CalleeCount, :FinishedCalleeCount, :Priority, :SkillGroupId
def initialize(campaignid=nil, name=nil, status=nil, statusreason=nil, calleecount=nil, finishedcalleecount=nil, priority=nil, skillgroupid=nil)
@CampaignId = campaignid
@Name = name
@Status = status
@StatusReason = statusreason
@CalleeCount = calleecount
@FinishedCalleeCount = finishedcalleecount
@Priority = priority
@SkillGroupId = skillgroupid
end
def deserialize(params)
@CampaignId = params['CampaignId']
@Name = params['Name']
@Status = params['Status']
@StatusReason = params['StatusReason']
@CalleeCount = params['CalleeCount']
@FinishedCalleeCount = params['FinishedCalleeCount']
@Priority = params['Priority']
@SkillGroupId = params['SkillGroupId']
end
end
# DescribePredictiveDialingCampaigns请求参数结构体
class DescribePredictiveDialingCampaignsRequest < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param PageSize: 分页尺寸,最大为 100
# @type PageSize: Integer
# @param PageNumber: 分页页码,从 0 开始
# @type PageNumber: Integer
# @param Name: 查询任务列表名称关键字
# @type Name: String
# @param SkillGroupId: 查询任务列表技能组 ID
# @type SkillGroupId: Integer
attr_accessor :SdkAppId, :PageSize, :PageNumber, :Name, :SkillGroupId
def initialize(sdkappid=nil, pagesize=nil, pagenumber=nil, name=nil, skillgroupid=nil)
@SdkAppId = sdkappid
@PageSize = pagesize
@PageNumber = pagenumber
@Name = name
@SkillGroupId = skillgroupid
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@PageSize = params['PageSize']
@PageNumber = params['PageNumber']
@Name = params['Name']
@SkillGroupId = params['SkillGroupId']
end
end
# DescribePredictiveDialingCampaigns返回参数结构体
class DescribePredictiveDialingCampaignsResponse < TencentCloud::Common::AbstractModel
# @param TotalCount: 数据总量
# @type TotalCount: Integer
# @param CampaignList: 数据
# @type CampaignList: Array
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :TotalCount, :CampaignList, :RequestId
def initialize(totalcount=nil, campaignlist=nil, requestid=nil)
@TotalCount = totalcount
@CampaignList = campaignlist
@RequestId = requestid
end
def deserialize(params)
@TotalCount = params['TotalCount']
unless params['CampaignList'].nil?
@CampaignList = []
params['CampaignList'].each do |i|
describepredictivedialingcampaignselement_tmp = DescribePredictiveDialingCampaignsElement.new
describepredictivedialingcampaignselement_tmp.deserialize(i)
@CampaignList << describepredictivedialingcampaignselement_tmp
end
end
@RequestId = params['RequestId']
end
end
# DescribePredictiveDialingSessions请求参数结构体
class DescribePredictiveDialingSessionsRequest < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param CampaignId: 生成的任务 ID
# @type CampaignId: Integer
# @param PageSize: 分页尺寸,最大为 1000
# @type PageSize: Integer
# @param PageNumber: 分页页码,从 0 开始
# @type PageNumber: Integer
attr_accessor :SdkAppId, :CampaignId, :PageSize, :PageNumber
def initialize(sdkappid=nil, campaignid=nil, pagesize=nil, pagenumber=nil)
@SdkAppId = sdkappid
@CampaignId = campaignid
@PageSize = pagesize
@PageNumber = pagenumber
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@CampaignId = params['CampaignId']
@PageSize = params['PageSize']
@PageNumber = params['PageNumber']
end
end
# DescribePredictiveDialingSessions返回参数结构体
class DescribePredictiveDialingSessionsResponse < TencentCloud::Common::AbstractModel
# @param TotalCount: 数据总量
# @type TotalCount: Integer
# @param SessionList: 呼叫的 session id 列表,通过 https://cloud.tencent.com/document/product/679/47714 可以批量获取呼叫详细话单
# @type SessionList: Array
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :TotalCount, :SessionList, :RequestId
def initialize(totalcount=nil, sessionlist=nil, requestid=nil)
@TotalCount = totalcount
@SessionList = sessionlist
@RequestId = requestid
end
def deserialize(params)
@TotalCount = params['TotalCount']
@SessionList = params['SessionList']
@RequestId = params['RequestId']
end
end
# DescribeProtectedTelCdr请求参数结构体
class DescribeProtectedTelCdrRequest < TencentCloud::Common::AbstractModel
# @param StartTimeStamp: 起始时间戳,Unix 秒级时间戳
# @type StartTimeStamp: Integer
# @param EndTimeStamp: 结束时间戳,Unix 秒级时间戳
# @type EndTimeStamp: Integer
# @param SdkAppId: 应用 ID,可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param PageSize: 分页尺寸,上限 100
# @type PageSize: Integer
# @param PageNumber: 分页页码,从 0 开始
# @type PageNumber: Integer
attr_accessor :StartTimeStamp, :EndTimeStamp, :SdkAppId, :PageSize, :PageNumber
def initialize(starttimestamp=nil, endtimestamp=nil, sdkappid=nil, pagesize=nil, pagenumber=nil)
@StartTimeStamp = starttimestamp
@EndTimeStamp = endtimestamp
@SdkAppId = sdkappid
@PageSize = pagesize
@PageNumber = pagenumber
end
def deserialize(params)
@StartTimeStamp = params['StartTimeStamp']
@EndTimeStamp = params['EndTimeStamp']
@SdkAppId = params['SdkAppId']
@PageSize = params['PageSize']
@PageNumber = params['PageNumber']
end
end
# DescribeProtectedTelCdr返回参数结构体
class DescribeProtectedTelCdrResponse < TencentCloud::Common::AbstractModel
# @param TotalCount: 话单记录总数
# @type TotalCount: Integer
# @param TelCdrs: 话单记录
# @type TelCdrs: Array
# @param TelCdrList: 话单记录
# @type TelCdrList: Array
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :TotalCount, :TelCdrs, :TelCdrList, :RequestId
extend Gem::Deprecate
deprecate :TelCdrs, :none, 2025, 1
deprecate :TelCdrs=, :none, 2025, 1
def initialize(totalcount=nil, telcdrs=nil, telcdrlist=nil, requestid=nil)
@TotalCount = totalcount
@TelCdrs = telcdrs
@TelCdrList = telcdrlist
@RequestId = requestid
end
def deserialize(params)
@TotalCount = params['TotalCount']
unless params['TelCdrs'].nil?
@TelCdrs = []
params['TelCdrs'].each do |i|
telcdrinfo_tmp = TelCdrInfo.new
telcdrinfo_tmp.deserialize(i)
@TelCdrs << telcdrinfo_tmp
end
end
unless params['TelCdrList'].nil?
@TelCdrList = []
params['TelCdrList'].each do |i|
telcdrinfo_tmp = TelCdrInfo.new
telcdrinfo_tmp.deserialize(i)
@TelCdrList << telcdrinfo_tmp
end
end
@RequestId = params['RequestId']
end
end
# DescribeSkillGroupInfoList请求参数结构体
class DescribeSkillGroupInfoListRequest < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param PageSize: 分页尺寸,上限 100
# @type PageSize: Integer
# @param PageNumber: 分页页码,从 0 开始
# @type PageNumber: Integer
# @param SkillGroupId: 技能组ID,查询单个技能组时使用
# @type SkillGroupId: Integer
# @param ModifiedTime: 查询修改时间大于等于ModifiedTime的技能组时使用
# @type ModifiedTime: Integer
# @param SkillGroupName: 技能组名称
# @type SkillGroupName: String
attr_accessor :SdkAppId, :PageSize, :PageNumber, :SkillGroupId, :ModifiedTime, :SkillGroupName
def initialize(sdkappid=nil, pagesize=nil, pagenumber=nil, skillgroupid=nil, modifiedtime=nil, skillgroupname=nil)
@SdkAppId = sdkappid
@PageSize = pagesize
@PageNumber = pagenumber
@SkillGroupId = skillgroupid
@ModifiedTime = modifiedtime
@SkillGroupName = skillgroupname
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@PageSize = params['PageSize']
@PageNumber = params['PageNumber']
@SkillGroupId = params['SkillGroupId']
@ModifiedTime = params['ModifiedTime']
@SkillGroupName = params['SkillGroupName']
end
end
# DescribeSkillGroupInfoList返回参数结构体
class DescribeSkillGroupInfoListResponse < TencentCloud::Common::AbstractModel
# @param TotalCount: 技能组总数
# @type TotalCount: Integer
# @param SkillGroupList: 技能组信息列表
# @type SkillGroupList: Array
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :TotalCount, :SkillGroupList, :RequestId
def initialize(totalcount=nil, skillgrouplist=nil, requestid=nil)
@TotalCount = totalcount
@SkillGroupList = skillgrouplist
@RequestId = requestid
end
def deserialize(params)
@TotalCount = params['TotalCount']
unless params['SkillGroupList'].nil?
@SkillGroupList = []
params['SkillGroupList'].each do |i|
skillgroupinfoitem_tmp = SkillGroupInfoItem.new
skillgroupinfoitem_tmp.deserialize(i)
@SkillGroupList << skillgroupinfoitem_tmp
end
end
@RequestId = params['RequestId']
end
end
# DescribeStaffInfoList请求参数结构体
class DescribeStaffInfoListRequest < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param PageSize: 分页尺寸,上限 9999
# @type PageSize: Integer
# @param PageNumber: 分页页码,从 0 开始
# @type PageNumber: Integer
# @param StaffMail: 坐席账号,查询单个坐席时使用
# @type StaffMail: String
# @param ModifiedTime: 查询修改时间大于等于ModifiedTime的坐席时使用
# @type ModifiedTime: Integer
# @param SkillGroupId: 技能组ID
# @type SkillGroupId: Integer
attr_accessor :SdkAppId, :PageSize, :PageNumber, :StaffMail, :ModifiedTime, :SkillGroupId
def initialize(sdkappid=nil, pagesize=nil, pagenumber=nil, staffmail=nil, modifiedtime=nil, skillgroupid=nil)
@SdkAppId = sdkappid
@PageSize = pagesize
@PageNumber = pagenumber
@StaffMail = staffmail
@ModifiedTime = modifiedtime
@SkillGroupId = skillgroupid
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@PageSize = params['PageSize']
@PageNumber = params['PageNumber']
@StaffMail = params['StaffMail']
@ModifiedTime = params['ModifiedTime']
@SkillGroupId = params['SkillGroupId']
end
end
# DescribeStaffInfoList返回参数结构体
class DescribeStaffInfoListResponse < TencentCloud::Common::AbstractModel
# @param TotalCount: 坐席用户总数
# @type TotalCount: Integer
# @param StaffList: 坐席用户信息列表
# @type StaffList: Array
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :TotalCount, :StaffList, :RequestId
def initialize(totalcount=nil, stafflist=nil, requestid=nil)
@TotalCount = totalcount
@StaffList = stafflist
@RequestId = requestid
end
def deserialize(params)
@TotalCount = params['TotalCount']
unless params['StaffList'].nil?
@StaffList = []
params['StaffList'].each do |i|
staffinfo_tmp = StaffInfo.new
staffinfo_tmp.deserialize(i)
@StaffList << staffinfo_tmp
end
end
@RequestId = params['RequestId']
end
end
# DescribeStaffStatusMetrics请求参数结构体
class DescribeStaffStatusMetricsRequest < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param StaffList: 筛选坐席列表,默认不传返回全部坐席信息
# @type StaffList: Array
# @param GroupIdList: 筛选技能组ID列表
# @type GroupIdList: Array
# @param StatusList: 筛选坐席状态列表 座席状态 free 示闲 | busy 忙碌 | rest 小休 | notReady 示忙 | afterCallWork 话后调整 | offline 离线
# @type StatusList: Array
attr_accessor :SdkAppId, :StaffList, :GroupIdList, :StatusList
def initialize(sdkappid=nil, stafflist=nil, groupidlist=nil, statuslist=nil)
@SdkAppId = sdkappid
@StaffList = stafflist
@GroupIdList = groupidlist
@StatusList = statuslist
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@StaffList = params['StaffList']
@GroupIdList = params['GroupIdList']
@StatusList = params['StatusList']
end
end
# DescribeStaffStatusMetrics返回参数结构体
class DescribeStaffStatusMetricsResponse < TencentCloud::Common::AbstractModel
# @param Metrics: 坐席状态实时信息
# @type Metrics: Array
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :Metrics, :RequestId
def initialize(metrics=nil, requestid=nil)
@Metrics = metrics
@RequestId = requestid
end
def deserialize(params)
unless params['Metrics'].nil?
@Metrics = []
params['Metrics'].each do |i|
staffstatusmetrics_tmp = StaffStatusMetrics.new
staffstatusmetrics_tmp.deserialize(i)
@Metrics << staffstatusmetrics_tmp
end
end
@RequestId = params['RequestId']
end
end
# DescribeTelCallInfo请求参数结构体
class DescribeTelCallInfoRequest < TencentCloud::Common::AbstractModel
# @param StartTimeStamp: 起始时间戳,Unix 时间戳(查询维度仅支持天,例如查询5月1日应该传startTime:"2023-05-01 00:00:00","endTime":"2023-05-01 23:59:59"的时间戳,查5月1日和5月2日的应该传startTime:"2023-05-01 00:00:00","endTime":"2023-05-02 23:59:59"的时间戳)
# @type StartTimeStamp: Integer
# @param EndTimeStamp: 结束时间戳,Unix 时间戳,查询时间范围最大为90天(查询维度仅支持天,例如查询5月1日应该传startTime:"2023-05-01 00:00:00","endTime":"2023-05-01 23:59:59"的时间戳,查5月1日和5月2日的应该传startTime:"2023-05-01 00:00:00","endTime":"2023-05-02 23:59:59"的时间戳)
# @type EndTimeStamp: Integer
# @param SdkAppIdList: 应用ID列表,多个ID时,返回值为多个ID使用总和
# @type SdkAppIdList: Array
attr_accessor :StartTimeStamp, :EndTimeStamp, :SdkAppIdList
def initialize(starttimestamp=nil, endtimestamp=nil, sdkappidlist=nil)
@StartTimeStamp = starttimestamp
@EndTimeStamp = endtimestamp
@SdkAppIdList = sdkappidlist
end
def deserialize(params)
@StartTimeStamp = params['StartTimeStamp']
@EndTimeStamp = params['EndTimeStamp']
@SdkAppIdList = params['SdkAppIdList']
end
end
# DescribeTelCallInfo返回参数结构体
class DescribeTelCallInfoResponse < TencentCloud::Common::AbstractModel
# @param TelCallOutCount: 呼出套餐包消耗分钟数
# @type TelCallOutCount: Integer
# @param TelCallInCount: 呼入套餐包消耗分钟数
# @type TelCallInCount: Integer
# @param SeatUsedCount: 坐席使用统计个数
# @type SeatUsedCount: Integer
# @param VoipCallInCount: 音频套餐包消耗分钟数
# @type VoipCallInCount: Integer
# @param VOIPCallInCount: 音频套餐包消耗分钟数
# @type VOIPCallInCount: Integer
# @param AsrOfflineCount: 离线语音转文字套餐包消耗分钟数
# @type AsrOfflineCount: Integer
# @param AsrRealtimeCount: 实时语音转文字套餐包消耗分钟数
# @type AsrRealtimeCount: Integer
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :TelCallOutCount, :TelCallInCount, :SeatUsedCount, :VoipCallInCount, :VOIPCallInCount, :AsrOfflineCount, :AsrRealtimeCount, :RequestId
extend Gem::Deprecate
deprecate :VoipCallInCount, :none, 2025, 1
deprecate :VoipCallInCount=, :none, 2025, 1
def initialize(telcalloutcount=nil, telcallincount=nil, seatusedcount=nil, voipcallincount=nil, asrofflinecount=nil, asrrealtimecount=nil, requestid=nil)
@TelCallOutCount = telcalloutcount
@TelCallInCount = telcallincount
@SeatUsedCount = seatusedcount
@VOIPCallInCount = voipcallincount
@AsrOfflineCount = asrofflinecount
@AsrRealtimeCount = asrrealtimecount
@RequestId = requestid
end
def deserialize(params)
@TelCallOutCount = params['TelCallOutCount']
@TelCallInCount = params['TelCallInCount']
@SeatUsedCount = params['SeatUsedCount']
@VOIPCallInCount = params['VOIPCallInCount']
@AsrOfflineCount = params['AsrOfflineCount']
@AsrRealtimeCount = params['AsrRealtimeCount']
@RequestId = params['RequestId']
end
end
# DescribeTelCdr请求参数结构体
class DescribeTelCdrRequest < TencentCloud::Common::AbstractModel
# @param StartTimeStamp: 起始时间戳,Unix 秒级时间戳,最大支持近180天。
# @type StartTimeStamp: Integer
# @param EndTimeStamp: 结束时间戳,Unix 秒级时间戳,结束时间与开始时间的区间范围小于90天。
# @type EndTimeStamp: Integer
# @param InstanceId: 实例 ID(废弃)
# @type InstanceId: Integer
# @param Limit: 返回数据条数,上限(废弃)
# @type Limit: Integer
# @param Offset: 偏移(废弃)
# @type Offset: Integer
# @param SdkAppId: 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param PageSize: 分页尺寸(必填),上限 100
# @type PageSize: Integer
# @param PageNumber: 分页页码(必填),从 0 开始
# @type PageNumber: Integer
# @param Phones: 按手机号筛选
# @type Phones: Array
# @param SessionIds: 按SessionId筛选
# @type SessionIds: Array
attr_accessor :StartTimeStamp, :EndTimeStamp, :InstanceId, :Limit, :Offset, :SdkAppId, :PageSize, :PageNumber, :Phones, :SessionIds
extend Gem::Deprecate
deprecate :InstanceId, :none, 2025, 1
deprecate :InstanceId=, :none, 2025, 1
def initialize(starttimestamp=nil, endtimestamp=nil, instanceid=nil, limit=nil, offset=nil, sdkappid=nil, pagesize=nil, pagenumber=nil, phones=nil, sessionids=nil)
@StartTimeStamp = starttimestamp
@EndTimeStamp = endtimestamp
@InstanceId = instanceid
@Limit = limit
@Offset = offset
@SdkAppId = sdkappid
@PageSize = pagesize
@PageNumber = pagenumber
@Phones = phones
@SessionIds = sessionids
end
def deserialize(params)
@StartTimeStamp = params['StartTimeStamp']
@EndTimeStamp = params['EndTimeStamp']
@InstanceId = params['InstanceId']
@Limit = params['Limit']
@Offset = params['Offset']
@SdkAppId = params['SdkAppId']
@PageSize = params['PageSize']
@PageNumber = params['PageNumber']
@Phones = params['Phones']
@SessionIds = params['SessionIds']
end
end
# DescribeTelCdr返回参数结构体
class DescribeTelCdrResponse < TencentCloud::Common::AbstractModel
# @param TotalCount: 话单记录总数
# @type TotalCount: Integer
# @param TelCdrs: 话单记录
# @type TelCdrs: Array
# @param TelCdrList: 话单记录
# @type TelCdrList: Array
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :TotalCount, :TelCdrs, :TelCdrList, :RequestId
extend Gem::Deprecate
deprecate :TelCdrs, :none, 2025, 1
deprecate :TelCdrs=, :none, 2025, 1
def initialize(totalcount=nil, telcdrs=nil, telcdrlist=nil, requestid=nil)
@TotalCount = totalcount
@TelCdrs = telcdrs
@TelCdrList = telcdrlist
@RequestId = requestid
end
def deserialize(params)
@TotalCount = params['TotalCount']
unless params['TelCdrs'].nil?
@TelCdrs = []
params['TelCdrs'].each do |i|
telcdrinfo_tmp = TelCdrInfo.new
telcdrinfo_tmp.deserialize(i)
@TelCdrs << telcdrinfo_tmp
end
end
unless params['TelCdrList'].nil?
@TelCdrList = []
params['TelCdrList'].each do |i|
telcdrinfo_tmp = TelCdrInfo.new
telcdrinfo_tmp.deserialize(i)
@TelCdrList << telcdrinfo_tmp
end
end
@RequestId = params['RequestId']
end
end
# DescribeTelRecordAsr请求参数结构体
class DescribeTelRecordAsrRequest < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param SessionId: 会话 ID
# @type SessionId: String
attr_accessor :SdkAppId, :SessionId
def initialize(sdkappid=nil, sessionid=nil)
@SdkAppId = sdkappid
@SessionId = sessionid
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@SessionId = params['SessionId']
end
end
# DescribeTelRecordAsr返回参数结构体
class DescribeTelRecordAsrResponse < TencentCloud::Common::AbstractModel
# @param AsrDataList: 录音转文本信息
# @type AsrDataList: Array
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :AsrDataList, :RequestId
def initialize(asrdatalist=nil, requestid=nil)
@AsrDataList = asrdatalist
@RequestId = requestid
end
def deserialize(params)
unless params['AsrDataList'].nil?
@AsrDataList = []
params['AsrDataList'].each do |i|
asrdata_tmp = AsrData.new
asrdata_tmp.deserialize(i)
@AsrDataList << asrdata_tmp
end
end
@RequestId = params['RequestId']
end
end
# DescribeTelSession请求参数结构体
class DescribeTelSessionRequest < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param SessionId: 会话 ID
# @type SessionId: String
attr_accessor :SdkAppId, :SessionId
def initialize(sdkappid=nil, sessionid=nil)
@SdkAppId = sdkappid
@SessionId = sessionid
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@SessionId = params['SessionId']
end
end
# DescribeTelSession返回参数结构体
class DescribeTelSessionResponse < TencentCloud::Common::AbstractModel
# @param Session: 会话信息
# @type Session: :class:`Tencentcloud::Ccc.v20200210.models.PSTNSession`
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :Session, :RequestId
def initialize(session=nil, requestid=nil)
@Session = session
@RequestId = requestid
end
def deserialize(params)
unless params['Session'].nil?
@Session = PSTNSession.new
@Session.deserialize(params['Session'])
end
@RequestId = params['RequestId']
end
end
# DisableCCCPhoneNumber请求参数结构体
class DisableCCCPhoneNumberRequest < TencentCloud::Common::AbstractModel
# @param PhoneNumbers: 号码列表,0086开头
# @type PhoneNumbers: Array
# @param Disabled: 停用开关,0启用 1停用
# @type Disabled: Integer
# @param SdkAppId: TCCC 实例应用 ID
# @type SdkAppId: Integer
attr_accessor :PhoneNumbers, :Disabled, :SdkAppId
def initialize(phonenumbers=nil, disabled=nil, sdkappid=nil)
@PhoneNumbers = phonenumbers
@Disabled = disabled
@SdkAppId = sdkappid
end
def deserialize(params)
@PhoneNumbers = params['PhoneNumbers']
@Disabled = params['Disabled']
@SdkAppId = params['SdkAppId']
end
end
# DisableCCCPhoneNumber返回参数结构体
class DisableCCCPhoneNumberResponse < TencentCloud::Common::AbstractModel
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :RequestId
def initialize(requestid=nil)
@RequestId = requestid
end
def deserialize(params)
@RequestId = params['RequestId']
end
end
# 批量添加客服时,返回出错客服的信息
class ErrStaffItem < TencentCloud::Common::AbstractModel
# @param StaffEmail: 座席邮箱地址
# @type StaffEmail: String
# @param Code: 错误码
# @type Code: String
# @param Message: 错误描述
# @type Message: String
attr_accessor :StaffEmail, :Code, :Message
def initialize(staffemail=nil, code=nil, message=nil)
@StaffEmail = staffemail
@Code = code
@Message = message
end
def deserialize(params)
@StaffEmail = params['StaffEmail']
@Code = params['Code']
@Message = params['Message']
end
end
# 话机信息
class ExtensionInfo < TencentCloud::Common::AbstractModel
# @param SdkAppId: 实例ID
# @type SdkAppId: Integer
# @param FullExtensionId: 分机全名
# @type FullExtensionId: String
# @param ExtensionId: 分机号
# @type ExtensionId: String
# @param SkillGroupId: 所属技能组列表
# @type SkillGroupId: String
# @param ExtensionName: 分机名称
# @type ExtensionName: String
# @param CreateTime: 创建时间
# @type CreateTime: Integer
# @param ModifyTime: 最后修改时间
# @type ModifyTime: Integer
# @param Status: 话机状态(0 离线、100 空闲、200忙碌)
# @type Status: Integer
# @param Register: 是否注册
# @type Register: Boolean
# @param Relation: 绑定座席邮箱
# @type Relation: String
# @param RelationName: 绑定座席名称
# @type RelationName: String
attr_accessor :SdkAppId, :FullExtensionId, :ExtensionId, :SkillGroupId, :ExtensionName, :CreateTime, :ModifyTime, :Status, :Register, :Relation, :RelationName
def initialize(sdkappid=nil, fullextensionid=nil, extensionid=nil, skillgroupid=nil, extensionname=nil, createtime=nil, modifytime=nil, status=nil, register=nil, relation=nil, relationname=nil)
@SdkAppId = sdkappid
@FullExtensionId = fullextensionid
@ExtensionId = extensionid
@SkillGroupId = skillgroupid
@ExtensionName = extensionname
@CreateTime = createtime
@ModifyTime = modifytime
@Status = status
@Register = register
@Relation = relation
@RelationName = relationname
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@FullExtensionId = params['FullExtensionId']
@ExtensionId = params['ExtensionId']
@SkillGroupId = params['SkillGroupId']
@ExtensionName = params['ExtensionName']
@CreateTime = params['CreateTime']
@ModifyTime = params['ModifyTime']
@Status = params['Status']
@Register = params['Register']
@Relation = params['Relation']
@RelationName = params['RelationName']
end
end
# 筛选条件
class Filter < TencentCloud::Common::AbstractModel
# @param Name: 筛选字段名
# @type Name: String
# @param Values: 筛选条件值
# @type Values: Array
attr_accessor :Name, :Values
def initialize(name=nil, values=nil)
@Name = name
@Values = values
end
def deserialize(params)
@Name = params['Name']
@Values = params['Values']
end
end
# HangUpCall请求参数结构体
class HangUpCallRequest < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param SessionId: 会话ID
# @type SessionId: String
attr_accessor :SdkAppId, :SessionId
def initialize(sdkappid=nil, sessionid=nil)
@SdkAppId = sdkappid
@SessionId = sessionid
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@SessionId = params['SessionId']
end
end
# HangUpCall返回参数结构体
class HangUpCallResponse < TencentCloud::Common::AbstractModel
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :RequestId
def initialize(requestid=nil)
@RequestId = requestid
end
def deserialize(params)
@RequestId = params['RequestId']
end
end
# 文本会话服务记录信息
class IMCdrInfo < TencentCloud::Common::AbstractModel
# @param Id: 服务记录ID
# @type Id: String
# @param Duration: 服务时长秒数
# @type Duration: Integer
# @param EndStatus: 结束状态
# 0 异常结束
# 1 正常结束
# 3 无座席在线
# 17 座席放弃接听
# 100 黑名单
# 101 座席手动转接
# 102 IVR阶段放弃
# 108 用户超时自动结束
# 109 用户主动结束
# @type EndStatus: Integer
# @param Nickname: 用户昵称
# @type Nickname: String
# @param Type: 服务类型 1为全媒体,2为文本客服
# @type Type: Integer
# @param StaffId: 客服ID
# @type StaffId: String
# @param Timestamp: 服务时间戳
# @type Timestamp: Integer
# @param SessionId: 会话ID
# @type SessionId: String
# @param SkillGroupId: 技能组ID
# @type SkillGroupId: String
# @param SkillGroupName: 技能组名称
# @type SkillGroupName: String
# @param Satisfaction: 满意度
# 注意:此字段可能返回 null,表示取不到有效值。
# @type Satisfaction: :class:`Tencentcloud::Ccc.v20200210.models.IMSatisfaction`
# @param ClientUserId: 用户ID
# @type ClientUserId: String
attr_accessor :Id, :Duration, :EndStatus, :Nickname, :Type, :StaffId, :Timestamp, :SessionId, :SkillGroupId, :SkillGroupName, :Satisfaction, :ClientUserId
def initialize(id=nil, duration=nil, endstatus=nil, nickname=nil, type=nil, staffid=nil, timestamp=nil, sessionid=nil, skillgroupid=nil, skillgroupname=nil, satisfaction=nil, clientuserid=nil)
@Id = id
@Duration = duration
@EndStatus = endstatus
@Nickname = nickname
@Type = type
@StaffId = staffid
@Timestamp = timestamp
@SessionId = sessionid
@SkillGroupId = skillgroupid
@SkillGroupName = skillgroupname
@Satisfaction = satisfaction
@ClientUserId = clientuserid
end
def deserialize(params)
@Id = params['Id']
@Duration = params['Duration']
@EndStatus = params['EndStatus']
@Nickname = params['Nickname']
@Type = params['Type']
@StaffId = params['StaffId']
@Timestamp = params['Timestamp']
@SessionId = params['SessionId']
@SkillGroupId = params['SkillGroupId']
@SkillGroupName = params['SkillGroupName']
unless params['Satisfaction'].nil?
@Satisfaction = IMSatisfaction.new
@Satisfaction.deserialize(params['Satisfaction'])
end
@ClientUserId = params['ClientUserId']
end
end
# IM满意度
class IMSatisfaction < TencentCloud::Common::AbstractModel
# @param Id: 满意度值
# @type Id: Integer
# @param Label: 满意度标签
# @type Label: String
attr_accessor :Id, :Label
def initialize(id=nil, label=nil)
@Id = id
@Label = label
end
def deserialize(params)
@Id = params['Id']
@Label = params['Label']
end
end
# ivr 按键信息
class IVRKeyPressedElement < TencentCloud::Common::AbstractModel
# @param Key: 命中的关键字或者按键
# @type Key: String
# @param Label: 按键关联的标签
# @type Label: String
# @param Timestamp: Unix 毫秒时间戳
# @type Timestamp: Integer
# @param NodeLabel: 节点标签
# @type NodeLabel: String
# @param OriginalContent: 用户原始输入
# @type OriginalContent: String
# @param TTSPrompt: TTS 提示音内容
# @type TTSPrompt: String
attr_accessor :Key, :Label, :Timestamp, :NodeLabel, :OriginalContent, :TTSPrompt
def initialize(key=nil, label=nil, timestamp=nil, nodelabel=nil, originalcontent=nil, ttsprompt=nil)
@Key = key
@Label = label
@Timestamp = timestamp
@NodeLabel = nodelabel
@OriginalContent = originalcontent
@TTSPrompt = ttsprompt
end
def deserialize(params)
@Key = params['Key']
@Label = params['Label']
@Timestamp = params['Timestamp']
@NodeLabel = params['NodeLabel']
@OriginalContent = params['OriginalContent']
@TTSPrompt = params['TTSPrompt']
end
end
# 单条消息
class Message < TencentCloud::Common::AbstractModel
# @param Type: 消息类型
# @type Type: String
# @param Content: 消息内容
# @type Content: String
attr_accessor :Type, :Content
def initialize(type=nil, content=nil)
@Type = type
@Content = content
end
def deserialize(params)
@Type = params['Type']
@Content = params['Content']
end
end
# 聊天消息
class MessageBody < TencentCloud::Common::AbstractModel
# @param Timestamp: 消息时间戳
# @type Timestamp: Integer
# @param From: 发消息的用户ID
# @type From: String
# @param Messages: 消息列表
# @type Messages: Array
attr_accessor :Timestamp, :From, :Messages
def initialize(timestamp=nil, from=nil, messages=nil)
@Timestamp = timestamp
@From = from
@Messages = messages
end
def deserialize(params)
@Timestamp = params['Timestamp']
@From = params['From']
unless params['Messages'].nil?
@Messages = []
params['Messages'].each do |i|
message_tmp = Message.new
message_tmp.deserialize(i)
@Messages << message_tmp
end
end
end
end
# ModifyCompanyApply请求参数结构体
class ModifyCompanyApplyRequest < TencentCloud::Common::AbstractModel
# @param ApplyId: 申请单ID(只能修改状态为“驳回”或者“待审核”的申请单)
# @type ApplyId: Integer
# @param CompanyInfo: 企业资质信息
# @type CompanyInfo: :class:`Tencentcloud::Ccc.v20200210.models.CompanyApplyInfo`
attr_accessor :ApplyId, :CompanyInfo
def initialize(applyid=nil, companyinfo=nil)
@ApplyId = applyid
@CompanyInfo = companyinfo
end
def deserialize(params)
@ApplyId = params['ApplyId']
unless params['CompanyInfo'].nil?
@CompanyInfo = CompanyApplyInfo.new
@CompanyInfo.deserialize(params['CompanyInfo'])
end
end
end
# ModifyCompanyApply返回参数结构体
class ModifyCompanyApplyResponse < TencentCloud::Common::AbstractModel
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :RequestId
def initialize(requestid=nil)
@RequestId = requestid
end
def deserialize(params)
@RequestId = params['RequestId']
end
end
# ModifyExtension请求参数结构体
class ModifyExtensionRequest < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param ExtensionId: 分机号
# @type ExtensionId: String
# @param ExtensionName: 分机名称
# @type ExtensionName: String
# @param SkillGroupIds: 所属技能组列表
# @type SkillGroupIds: Array
# @param Relation: 绑定坐席邮箱账号
# @type Relation: String
attr_accessor :SdkAppId, :ExtensionId, :ExtensionName, :SkillGroupIds, :Relation
def initialize(sdkappid=nil, extensionid=nil, extensionname=nil, skillgroupids=nil, relation=nil)
@SdkAppId = sdkappid
@ExtensionId = extensionid
@ExtensionName = extensionname
@SkillGroupIds = skillgroupids
@Relation = relation
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@ExtensionId = params['ExtensionId']
@ExtensionName = params['ExtensionName']
@SkillGroupIds = params['SkillGroupIds']
@Relation = params['Relation']
end
end
# ModifyExtension返回参数结构体
class ModifyExtensionResponse < TencentCloud::Common::AbstractModel
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :RequestId
def initialize(requestid=nil)
@RequestId = requestid
end
def deserialize(params)
@RequestId = params['RequestId']
end
end
# ModifyOwnNumberApply请求参数结构体
class ModifyOwnNumberApplyRequest < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param DetailList: 线路相关参数
# @type DetailList: Array
# @param ApplyId: 审批单号
# @type ApplyId: Integer
# @param Prefix: 送号前缀
# @type Prefix: String
attr_accessor :SdkAppId, :DetailList, :ApplyId, :Prefix
def initialize(sdkappid=nil, detaillist=nil, applyid=nil, prefix=nil)
@SdkAppId = sdkappid
@DetailList = detaillist
@ApplyId = applyid
@Prefix = prefix
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
unless params['DetailList'].nil?
@DetailList = []
params['DetailList'].each do |i|
ownnumberapplydetailitem_tmp = OwnNumberApplyDetailItem.new
ownnumberapplydetailitem_tmp.deserialize(i)
@DetailList << ownnumberapplydetailitem_tmp
end
end
@ApplyId = params['ApplyId']
@Prefix = params['Prefix']
end
end
# ModifyOwnNumberApply返回参数结构体
class ModifyOwnNumberApplyResponse < TencentCloud::Common::AbstractModel
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :RequestId
def initialize(requestid=nil)
@RequestId = requestid
end
def deserialize(params)
@RequestId = params['RequestId']
end
end
# ModifyStaffPassword请求参数结构体
class ModifyStaffPasswordRequest < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param Email: 座席邮箱
# @type Email: String
# @param Password: 设置的密码
# @type Password: String
attr_accessor :SdkAppId, :Email, :Password
def initialize(sdkappid=nil, email=nil, password=nil)
@SdkAppId = sdkappid
@Email = email
@Password = password
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@Email = params['Email']
@Password = params['Password']
end
end
# ModifyStaffPassword返回参数结构体
class ModifyStaffPasswordResponse < TencentCloud::Common::AbstractModel
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :RequestId
def initialize(requestid=nil)
@RequestId = requestid
end
def deserialize(params)
@RequestId = params['RequestId']
end
end
# ModifyStaff请求参数结构体
class ModifyStaffRequest < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param Email: 座席账户
# @type Email: String
# @param Name: 座席名称
# @type Name: String
# @param Phone: 座席手机号(带0086前缀,示例:008618011111111)
# @type Phone: String
# @param Nick: 座席昵称
# @type Nick: String
# @param StaffNo: 座席工号
# @type StaffNo: String
# @param SkillGroupIds: 绑定技能组ID列表
# @type SkillGroupIds: Array
# @param UseMobileCallOut: 是否开启手机外呼开关
# @type UseMobileCallOut: Boolean
# @param UseMobileAccept: 手机接听模式 0 - 关闭 | 1 - 仅离线 | 2 - 始终
# @type UseMobileAccept: Integer
# @param ExtensionNumber: 座席分机号(1 到 8 打头,4 - 6 位)
# @type ExtensionNumber: String
attr_accessor :SdkAppId, :Email, :Name, :Phone, :Nick, :StaffNo, :SkillGroupIds, :UseMobileCallOut, :UseMobileAccept, :ExtensionNumber
def initialize(sdkappid=nil, email=nil, name=nil, phone=nil, nick=nil, staffno=nil, skillgroupids=nil, usemobilecallout=nil, usemobileaccept=nil, extensionnumber=nil)
@SdkAppId = sdkappid
@Email = email
@Name = name
@Phone = phone
@Nick = nick
@StaffNo = staffno
@SkillGroupIds = skillgroupids
@UseMobileCallOut = usemobilecallout
@UseMobileAccept = usemobileaccept
@ExtensionNumber = extensionnumber
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@Email = params['Email']
@Name = params['Name']
@Phone = params['Phone']
@Nick = params['Nick']
@StaffNo = params['StaffNo']
@SkillGroupIds = params['SkillGroupIds']
@UseMobileCallOut = params['UseMobileCallOut']
@UseMobileAccept = params['UseMobileAccept']
@ExtensionNumber = params['ExtensionNumber']
end
end
# ModifyStaff返回参数结构体
class ModifyStaffResponse < TencentCloud::Common::AbstractModel
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :RequestId
def initialize(requestid=nil)
@RequestId = requestid
end
def deserialize(params)
@RequestId = params['RequestId']
end
end
# 号码信息
class NumberInfo < TencentCloud::Common::AbstractModel
# @param Number: 号码
# @type Number: String
# @param CallOutSkillGroupIds: 绑定的外呼技能组
# @type CallOutSkillGroupIds: Array
# @param State: 号码状态,1-正常,2-欠费停用,4-管理员停用,5-违规停用
# @type State: Integer
attr_accessor :Number, :CallOutSkillGroupIds, :State
def initialize(number=nil, calloutskillgroupids=nil, state=nil)
@Number = number
@CallOutSkillGroupIds = calloutskillgroupids
@State = state
end
def deserialize(params)
@Number = params['Number']
@CallOutSkillGroupIds = params['CallOutSkillGroupIds']
@State = params['State']
end
end
# 用户自带号码审批明细数据类型
class OwnNumberApplyDetailItem < TencentCloud::Common::AbstractModel
# @param CallType: 号码类型:0-呼入|1-呼出|2-呼入呼出
# @type CallType: Integer
# @param PhoneNumber: 线路号码
# @type PhoneNumber: String
# @param MaxCallCount: 最大并发呼叫数
# @type MaxCallCount: Integer
# @param MaxCallPSec: 每秒最大并发数
# @type MaxCallPSec: Integer
# @param OutboundCalleeFormat: 呼出被叫格式,使用 {+E.164} 或 {E.164},
# @type OutboundCalleeFormat: String
attr_accessor :CallType, :PhoneNumber, :MaxCallCount, :MaxCallPSec, :OutboundCalleeFormat
def initialize(calltype=nil, phonenumber=nil, maxcallcount=nil, maxcallpsec=nil, outboundcalleeformat=nil)
@CallType = calltype
@PhoneNumber = phonenumber
@MaxCallCount = maxcallcount
@MaxCallPSec = maxcallpsec
@OutboundCalleeFormat = outboundcalleeformat
end
def deserialize(params)
@CallType = params['CallType']
@PhoneNumber = params['PhoneNumber']
@MaxCallCount = params['MaxCallCount']
@MaxCallPSec = params['MaxCallPSec']
@OutboundCalleeFormat = params['OutboundCalleeFormat']
end
end
# PSTN 会话类型。
class PSTNSession < TencentCloud::Common::AbstractModel
# @param SessionID: 会话 ID
# @type SessionID: String
# @param RoomID: 会话临时房间 ID
# @type RoomID: String
# @param Caller: 主叫
# @type Caller: String
# @param Callee: 被叫
# @type Callee: String
# @param StartTimestamp: 开始时间,Unix 时间戳
# @type StartTimestamp: Integer
# @param RingTimestamp: 振铃时间,Unix 时间戳
# @type RingTimestamp: Integer
# @param AcceptTimestamp: 接听时间,Unix 时间戳
# @type AcceptTimestamp: Integer
# @param StaffEmail: 座席邮箱
# @type StaffEmail: String
# @param StaffNumber: 座席工号
# @type StaffNumber: String
# @param SessionStatus: 会话状态
# ringing 振铃中
# seatJoining 等待座席接听
# inProgress 进行中
# finished 已完成
# @type SessionStatus: String
# @param Direction: 会话呼叫方向, 0 呼入 | 1 - 呼出
# @type Direction: Integer
# @param OutBoundCaller: 转外线使用的号码(转外线主叫)
# @type OutBoundCaller: String
# @param OutBoundCallee: 转外线被叫
# @type OutBoundCallee: String
# @param ProtectedCaller: 主叫号码保护ID,开启号码保护映射功能时有效,且Caller字段置空
# @type ProtectedCaller: String
# @param ProtectedCallee: 被叫号码保护ID,开启号码保护映射功能时有效,且Callee字段置空
# @type ProtectedCallee: String
attr_accessor :SessionID, :RoomID, :Caller, :Callee, :StartTimestamp, :RingTimestamp, :AcceptTimestamp, :StaffEmail, :StaffNumber, :SessionStatus, :Direction, :OutBoundCaller, :OutBoundCallee, :ProtectedCaller, :ProtectedCallee
def initialize(sessionid=nil, roomid=nil, caller=nil, callee=nil, starttimestamp=nil, ringtimestamp=nil, accepttimestamp=nil, staffemail=nil, staffnumber=nil, sessionstatus=nil, direction=nil, outboundcaller=nil, outboundcallee=nil, protectedcaller=nil, protectedcallee=nil)
@SessionID = sessionid
@RoomID = roomid
@Caller = caller
@Callee = callee
@StartTimestamp = starttimestamp
@RingTimestamp = ringtimestamp
@AcceptTimestamp = accepttimestamp
@StaffEmail = staffemail
@StaffNumber = staffnumber
@SessionStatus = sessionstatus
@Direction = direction
@OutBoundCaller = outboundcaller
@OutBoundCallee = outboundcallee
@ProtectedCaller = protectedcaller
@ProtectedCallee = protectedcallee
end
def deserialize(params)
@SessionID = params['SessionID']
@RoomID = params['RoomID']
@Caller = params['Caller']
@Callee = params['Callee']
@StartTimestamp = params['StartTimestamp']
@RingTimestamp = params['RingTimestamp']
@AcceptTimestamp = params['AcceptTimestamp']
@StaffEmail = params['StaffEmail']
@StaffNumber = params['StaffNumber']
@SessionStatus = params['SessionStatus']
@Direction = params['Direction']
@OutBoundCaller = params['OutBoundCaller']
@OutBoundCallee = params['OutBoundCallee']
@ProtectedCaller = params['ProtectedCaller']
@ProtectedCallee = params['ProtectedCallee']
end
end
# PSTN 会话信息
class PSTNSessionInfo < TencentCloud::Common::AbstractModel
# @param SessionID: 会话 ID
# @type SessionID: String
# @param RoomID: 会话临时房间 ID
# @type RoomID: String
# @param Caller: 主叫
# @type Caller: String
# @param Callee: 被叫
# @type Callee: String
# @param StartTimestamp: 开始时间,Unix 时间戳
# @type StartTimestamp: String
# @param AcceptTimestamp: 接听时间,Unix 时间戳
# @type AcceptTimestamp: String
# @param StaffEmail: 座席邮箱
# @type StaffEmail: String
# @param StaffNumber: 座席工号
# @type StaffNumber: String
# @param SessionStatus: 座席状态 inProgress 进行中
# @type SessionStatus: String
# @param Direction: 会话呼叫方向, 0 呼入 | 1 - 呼出
# @type Direction: Integer
# @param RingTimestamp: 振铃时间,Unix 时间戳
# @type RingTimestamp: Integer
# @param ProtectedCaller: 主叫号码保护ID,开启号码保护映射功能时有效,且Caller字段置空
# @type ProtectedCaller: String
# @param ProtectedCallee: 被叫号码保护ID,开启号码保护映射功能时有效,且Callee字段置空
# @type ProtectedCallee: String
attr_accessor :SessionID, :RoomID, :Caller, :Callee, :StartTimestamp, :AcceptTimestamp, :StaffEmail, :StaffNumber, :SessionStatus, :Direction, :RingTimestamp, :ProtectedCaller, :ProtectedCallee
def initialize(sessionid=nil, roomid=nil, caller=nil, callee=nil, starttimestamp=nil, accepttimestamp=nil, staffemail=nil, staffnumber=nil, sessionstatus=nil, direction=nil, ringtimestamp=nil, protectedcaller=nil, protectedcallee=nil)
@SessionID = sessionid
@RoomID = roomid
@Caller = caller
@Callee = callee
@StartTimestamp = starttimestamp
@AcceptTimestamp = accepttimestamp
@StaffEmail = staffemail
@StaffNumber = staffnumber
@SessionStatus = sessionstatus
@Direction = direction
@RingTimestamp = ringtimestamp
@ProtectedCaller = protectedcaller
@ProtectedCallee = protectedcallee
end
def deserialize(params)
@SessionID = params['SessionID']
@RoomID = params['RoomID']
@Caller = params['Caller']
@Callee = params['Callee']
@StartTimestamp = params['StartTimestamp']
@AcceptTimestamp = params['AcceptTimestamp']
@StaffEmail = params['StaffEmail']
@StaffNumber = params['StaffNumber']
@SessionStatus = params['SessionStatus']
@Direction = params['Direction']
@RingTimestamp = params['RingTimestamp']
@ProtectedCaller = params['ProtectedCaller']
@ProtectedCallee = params['ProtectedCallee']
end
end
# 套餐包购买信息
class PackageBuyInfo < TencentCloud::Common::AbstractModel
# @param PackageId: 套餐包Id
# @type PackageId: String
# @param Type: 套餐包类型,0-外呼套餐包|1-400呼入套餐包
# @type Type: Integer
# @param CapacitySize: 套餐包总量
# @type CapacitySize: Integer
# @param CapacityRemain: 套餐包剩余量
# @type CapacityRemain: Integer
# @param BuyTime: 购买时间戳
# @type BuyTime: Integer
# @param EndTime: 截止时间戳
# @type EndTime: Integer
attr_accessor :PackageId, :Type, :CapacitySize, :CapacityRemain, :BuyTime, :EndTime
def initialize(packageid=nil, type=nil, capacitysize=nil, capacityremain=nil, buytime=nil, endtime=nil)
@PackageId = packageid
@Type = type
@CapacitySize = capacitysize
@CapacityRemain = capacityremain
@BuyTime = buytime
@EndTime = endtime
end
def deserialize(params)
@PackageId = params['PackageId']
@Type = params['Type']
@CapacitySize = params['CapacitySize']
@CapacityRemain = params['CapacityRemain']
@BuyTime = params['BuyTime']
@EndTime = params['EndTime']
end
end
# PausePredictiveDialingCampaign请求参数结构体
class PausePredictiveDialingCampaignRequest < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param CampaignId: 任务 ID
# @type CampaignId: Integer
attr_accessor :SdkAppId, :CampaignId
def initialize(sdkappid=nil, campaignid=nil)
@SdkAppId = sdkappid
@CampaignId = campaignid
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@CampaignId = params['CampaignId']
end
end
# PausePredictiveDialingCampaign返回参数结构体
class PausePredictiveDialingCampaignResponse < TencentCloud::Common::AbstractModel
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :RequestId
def initialize(requestid=nil)
@RequestId = requestid
end
def deserialize(params)
@RequestId = params['RequestId']
end
end
# 号码购买信息
class PhoneNumBuyInfo < TencentCloud::Common::AbstractModel
# @param PhoneNum: 电话号码
# @type PhoneNum: String
# @param Type: 号码类型,0-固话|1-虚商号码|2-运营商号码|3-400号码
# @type Type: Integer
# @param CallType: 号码呼叫类型,1-呼入|2-呼出|3-呼入呼出
# @type CallType: Integer
# @param BuyTime: 购买时间戳
# @type BuyTime: Integer
# @param EndTime: 截止时间戳
# @type EndTime: Integer
# @param State: 号码状态,1正常|2欠费停用|4管理员停用|5违规停用
# @type State: Integer
attr_accessor :PhoneNum, :Type, :CallType, :BuyTime, :EndTime, :State
def initialize(phonenum=nil, type=nil, calltype=nil, buytime=nil, endtime=nil, state=nil)
@PhoneNum = phonenum
@Type = type
@CallType = calltype
@BuyTime = buytime
@EndTime = endtime
@State = state
end
def deserialize(params)
@PhoneNum = params['PhoneNum']
@Type = params['Type']
@CallType = params['CallType']
@BuyTime = params['BuyTime']
@EndTime = params['EndTime']
@State = params['State']
end
end
# ResetExtensionPassword请求参数结构体
class ResetExtensionPasswordRequest < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param ExtensionId: 分机号
# @type ExtensionId: String
attr_accessor :SdkAppId, :ExtensionId
def initialize(sdkappid=nil, extensionid=nil)
@SdkAppId = sdkappid
@ExtensionId = extensionid
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@ExtensionId = params['ExtensionId']
end
end
# ResetExtensionPassword返回参数结构体
class ResetExtensionPasswordResponse < TencentCloud::Common::AbstractModel
# @param Password: 重置后密码
# @type Password: String
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :Password, :RequestId
def initialize(password=nil, requestid=nil)
@Password = password
@RequestId = requestid
end
def deserialize(params)
@Password = params['Password']
@RequestId = params['RequestId']
end
end
# ResumePredictiveDialingCampaign请求参数结构体
class ResumePredictiveDialingCampaignRequest < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param CampaignId: 任务 ID
# @type CampaignId: Integer
attr_accessor :SdkAppId, :CampaignId
def initialize(sdkappid=nil, campaignid=nil)
@SdkAppId = sdkappid
@CampaignId = campaignid
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@CampaignId = params['CampaignId']
end
end
# ResumePredictiveDialingCampaign返回参数结构体
class ResumePredictiveDialingCampaignResponse < TencentCloud::Common::AbstractModel
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :RequestId
def initialize(requestid=nil)
@RequestId = requestid
end
def deserialize(params)
@RequestId = params['RequestId']
end
end
# 应用购买信息
class SdkAppIdBuyInfo < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用ID
# @type SdkAppId: Integer
# @param Name: 应用名称
# @type Name: String
# @param StaffBuyNum: 座席购买数(还在有效期内)
# @type StaffBuyNum: Integer
# @param StaffBuyList: 座席购买列表 (还在有效期内)
# @type StaffBuyList: Array
# @param PhoneNumBuyList: 号码购买列表
# @type PhoneNumBuyList: Array
# @param SipBuyNum: 办公电话购买数(还在有效期内)
# @type SipBuyNum: Integer
attr_accessor :SdkAppId, :Name, :StaffBuyNum, :StaffBuyList, :PhoneNumBuyList, :SipBuyNum
def initialize(sdkappid=nil, name=nil, staffbuynum=nil, staffbuylist=nil, phonenumbuylist=nil, sipbuynum=nil)
@SdkAppId = sdkappid
@Name = name
@StaffBuyNum = staffbuynum
@StaffBuyList = staffbuylist
@PhoneNumBuyList = phonenumbuylist
@SipBuyNum = sipbuynum
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@Name = params['Name']
@StaffBuyNum = params['StaffBuyNum']
unless params['StaffBuyList'].nil?
@StaffBuyList = []
params['StaffBuyList'].each do |i|
staffbuyinfo_tmp = StaffBuyInfo.new
staffbuyinfo_tmp.deserialize(i)
@StaffBuyList << staffbuyinfo_tmp
end
end
unless params['PhoneNumBuyList'].nil?
@PhoneNumBuyList = []
params['PhoneNumBuyList'].each do |i|
phonenumbuyinfo_tmp = PhoneNumBuyInfo.new
phonenumbuyinfo_tmp.deserialize(i)
@PhoneNumBuyList << phonenumbuyinfo_tmp
end
end
@SipBuyNum = params['SipBuyNum']
end
end
# 座席用户信息
class SeatUserInfo < TencentCloud::Common::AbstractModel
# @param Name: 座席名称
# @type Name: String
# @param Mail: 座席邮箱
# @type Mail: String
# @param StaffNumber: 工号
# @type StaffNumber: String
# @param Phone: 座席电话号码(带0086前缀)
# @type Phone: String
# @param Nick: 座席昵称
# @type Nick: String
# @param UserId: 用户ID
# @type UserId: String
# @param SkillGroupNameList: 座席关联的技能组列表
# @type SkillGroupNameList: Array
# @param Role: 1:管理员
# 2:质检员
# 3:普通座席
# else:自定义角色ID
# @type Role: Integer
# @param ExtensionNumber: 座席分机号(1 到 8 打头,4 - 6 位)
# @type ExtensionNumber: String
attr_accessor :Name, :Mail, :StaffNumber, :Phone, :Nick, :UserId, :SkillGroupNameList, :Role, :ExtensionNumber
def initialize(name=nil, mail=nil, staffnumber=nil, phone=nil, nick=nil, userid=nil, skillgroupnamelist=nil, role=nil, extensionnumber=nil)
@Name = name
@Mail = mail
@StaffNumber = staffnumber
@Phone = phone
@Nick = nick
@UserId = userid
@SkillGroupNameList = skillgroupnamelist
@Role = role
@ExtensionNumber = extensionnumber
end
def deserialize(params)
@Name = params['Name']
@Mail = params['Mail']
@StaffNumber = params['StaffNumber']
@Phone = params['Phone']
@Nick = params['Nick']
@UserId = params['UserId']
@SkillGroupNameList = params['SkillGroupNameList']
@Role = params['Role']
@ExtensionNumber = params['ExtensionNumber']
end
end
# 参与者信息
class ServeParticipant < TencentCloud::Common::AbstractModel
# @param Mail: 座席邮箱
# @type Mail: String
# @param Phone: 座席电话
# @type Phone: String
# @param RingTimestamp: 振铃时间戳,Unix 秒级时间戳
# @type RingTimestamp: Integer
# @param AcceptTimestamp: 接听时间戳,Unix 秒级时间戳
# @type AcceptTimestamp: Integer
# @param EndedTimestamp: 结束时间戳,Unix 秒级时间戳
# @type EndedTimestamp: Integer
# @param RecordId: 录音 ID,能够索引到座席侧的录音
# @type RecordId: String
# @param Type: 参与者类型,"staffSeat", "outboundSeat", "staffPhoneSeat"
# @type Type: String
# @param TransferFrom: 转接来源座席信息
# @type TransferFrom: String
# @param TransferFromType: 转接来源参与者类型,取值与 Type 一致
# @type TransferFromType: String
# @param TransferTo: 转接去向座席信息
# @type TransferTo: String
# @param TransferToType: 转接去向参与者类型,取值与 Type 一致
# @type TransferToType: String
# @param SkillGroupId: 技能组 ID
# @type SkillGroupId: Integer
# @param EndStatusString: 结束状态
# @type EndStatusString: String
# @param RecordURL: 录音 URL
# @type RecordURL: String
# @param Sequence: 参与者序号,从 0 开始
# @type Sequence: Integer
# @param StartTimestamp: 开始时间戳,Unix 秒级时间戳
# @type StartTimestamp: Integer
# @param SkillGroupName: 技能组名称
# @type SkillGroupName: String
# @param CustomRecordURL: 录音转存第三方COS地址
# @type CustomRecordURL: String
attr_accessor :Mail, :Phone, :RingTimestamp, :AcceptTimestamp, :EndedTimestamp, :RecordId, :Type, :TransferFrom, :TransferFromType, :TransferTo, :TransferToType, :SkillGroupId, :EndStatusString, :RecordURL, :Sequence, :StartTimestamp, :SkillGroupName, :CustomRecordURL
def initialize(mail=nil, phone=nil, ringtimestamp=nil, accepttimestamp=nil, endedtimestamp=nil, recordid=nil, type=nil, transferfrom=nil, transferfromtype=nil, transferto=nil, transfertotype=nil, skillgroupid=nil, endstatusstring=nil, recordurl=nil, sequence=nil, starttimestamp=nil, skillgroupname=nil, customrecordurl=nil)
@Mail = mail
@Phone = phone
@RingTimestamp = ringtimestamp
@AcceptTimestamp = accepttimestamp
@EndedTimestamp = endedtimestamp
@RecordId = recordid
@Type = type
@TransferFrom = transferfrom
@TransferFromType = transferfromtype
@TransferTo = transferto
@TransferToType = transfertotype
@SkillGroupId = skillgroupid
@EndStatusString = endstatusstring
@RecordURL = recordurl
@Sequence = sequence
@StartTimestamp = starttimestamp
@SkillGroupName = skillgroupname
@CustomRecordURL = customrecordurl
end
def deserialize(params)
@Mail = params['Mail']
@Phone = params['Phone']
@RingTimestamp = params['RingTimestamp']
@AcceptTimestamp = params['AcceptTimestamp']
@EndedTimestamp = params['EndedTimestamp']
@RecordId = params['RecordId']
@Type = params['Type']
@TransferFrom = params['TransferFrom']
@TransferFromType = params['TransferFromType']
@TransferTo = params['TransferTo']
@TransferToType = params['TransferToType']
@SkillGroupId = params['SkillGroupId']
@EndStatusString = params['EndStatusString']
@RecordURL = params['RecordURL']
@Sequence = params['Sequence']
@StartTimestamp = params['StartTimestamp']
@SkillGroupName = params['SkillGroupName']
@CustomRecordURL = params['CustomRecordURL']
end
end
# 技能组信息
class SkillGroupInfoItem < TencentCloud::Common::AbstractModel
# @param SkillGroupId: 技能组ID
# @type SkillGroupId: Integer
# @param SkillGroupName: 技能组名称
# @type SkillGroupName: String
# @param Type: (废弃)类型:IM、TEL、ALL(全媒体)
# @type Type: String
# @param RoutePolicy: 会话分配策略
# @type RoutePolicy: String
# @param UsingLastSeat: 会话分配是否优先上次服务座席
# @type UsingLastSeat: Integer
# @param MaxConcurrency: 单客服最大并发数(电话类型默认1)
# @type MaxConcurrency: Integer
# @param LastModifyTimestamp: 最后修改时间
# @type LastModifyTimestamp: Integer
# @param SkillGroupType: 技能组类型0-电话,1-在线,3-音频,4-视频
# @type SkillGroupType: Integer
# @param Alias: 技能组内线号码
# @type Alias: String
attr_accessor :SkillGroupId, :SkillGroupName, :Type, :RoutePolicy, :UsingLastSeat, :MaxConcurrency, :LastModifyTimestamp, :SkillGroupType, :Alias
def initialize(skillgroupid=nil, skillgroupname=nil, type=nil, routepolicy=nil, usinglastseat=nil, maxconcurrency=nil, lastmodifytimestamp=nil, skillgrouptype=nil, _alias=nil)
@SkillGroupId = skillgroupid
@SkillGroupName = skillgroupname
@Type = type
@RoutePolicy = routepolicy
@UsingLastSeat = usinglastseat
@MaxConcurrency = maxconcurrency
@LastModifyTimestamp = lastmodifytimestamp
@SkillGroupType = skillgrouptype
@Alias = _alias
end
def deserialize(params)
@SkillGroupId = params['SkillGroupId']
@SkillGroupName = params['SkillGroupName']
@Type = params['Type']
@RoutePolicy = params['RoutePolicy']
@UsingLastSeat = params['UsingLastSeat']
@MaxConcurrency = params['MaxConcurrency']
@LastModifyTimestamp = params['LastModifyTimestamp']
@SkillGroupType = params['SkillGroupType']
@Alias = params['Alias']
end
end
# 技能组信息
class SkillGroupItem < TencentCloud::Common::AbstractModel
# @param SkillGroupId: 技能组ID
# @type SkillGroupId: Integer
# @param SkillGroupName: 技能组名称
# @type SkillGroupName: String
# @param Priority: 优先级
# @type Priority: Integer
# @param Type: 类型:IM、TEL、ALL(全媒体)
# @type Type: String
attr_accessor :SkillGroupId, :SkillGroupName, :Priority, :Type
def initialize(skillgroupid=nil, skillgroupname=nil, priority=nil, type=nil)
@SkillGroupId = skillgroupid
@SkillGroupName = skillgroupname
@Priority = priority
@Type = type
end
def deserialize(params)
@SkillGroupId = params['SkillGroupId']
@SkillGroupName = params['SkillGroupName']
@Priority = params['Priority']
@Type = params['Type']
end
end
# 座席购买信息
class StaffBuyInfo < TencentCloud::Common::AbstractModel
# @param Num: 购买座席数量
# @type Num: Integer
# @param BuyTime: 购买时间戳
# @type BuyTime: Integer
# @param EndTime: 截止时间戳
# @type EndTime: Integer
# @param SipNum: 购买办公电话数量
# @type SipNum: Integer
attr_accessor :Num, :BuyTime, :EndTime, :SipNum
def initialize(num=nil, buytime=nil, endtime=nil, sipnum=nil)
@Num = num
@BuyTime = buytime
@EndTime = endtime
@SipNum = sipnum
end
def deserialize(params)
@Num = params['Num']
@BuyTime = params['BuyTime']
@EndTime = params['EndTime']
@SipNum = params['SipNum']
end
end
# 带有技能组优先级的座席信息
class StaffInfo < TencentCloud::Common::AbstractModel
# @param Name: 座席名称
# @type Name: String
# @param Mail: 座席邮箱
# @type Mail: String
# @param Phone: 座席电话号码
# @type Phone: String
# @param Nick: 座席昵称
# @type Nick: String
# @param StaffNumber: 座席工号
# @type StaffNumber: String
# @param RoleId: 用户角色id
# @type RoleId: Integer
# @param SkillGroupList: 所属技能组列表
# @type SkillGroupList: Array
# @param LastModifyTimestamp: 最后修改时间
# @type LastModifyTimestamp: Integer
# @param ExtensionNumber: 座席分机号(1 到 8 打头,4 - 6 位)
# @type ExtensionNumber: String
attr_accessor :Name, :Mail, :Phone, :Nick, :StaffNumber, :RoleId, :SkillGroupList, :LastModifyTimestamp, :ExtensionNumber
def initialize(name=nil, mail=nil, phone=nil, nick=nil, staffnumber=nil, roleid=nil, skillgrouplist=nil, lastmodifytimestamp=nil, extensionnumber=nil)
@Name = name
@Mail = mail
@Phone = phone
@Nick = nick
@StaffNumber = staffnumber
@RoleId = roleid
@SkillGroupList = skillgrouplist
@LastModifyTimestamp = lastmodifytimestamp
@ExtensionNumber = extensionnumber
end
def deserialize(params)
@Name = params['Name']
@Mail = params['Mail']
@Phone = params['Phone']
@Nick = params['Nick']
@StaffNumber = params['StaffNumber']
@RoleId = params['RoleId']
unless params['SkillGroupList'].nil?
@SkillGroupList = []
params['SkillGroupList'].each do |i|
skillgroupitem_tmp = SkillGroupItem.new
skillgroupitem_tmp.deserialize(i)
@SkillGroupList << skillgroupitem_tmp
end
end
@LastModifyTimestamp = params['LastModifyTimestamp']
@ExtensionNumber = params['ExtensionNumber']
end
end
# 座席绑定技能组列表
class StaffSkillGroupList < TencentCloud::Common::AbstractModel
# @param SkillGroupId: 技能组ID
# @type SkillGroupId: Integer
# @param Priority: 座席在技能组中的优先级(1为最高,5最低,默认3)
# @type Priority: Integer
attr_accessor :SkillGroupId, :Priority
def initialize(skillgroupid=nil, priority=nil)
@SkillGroupId = skillgroupid
@Priority = priority
end
def deserialize(params)
@SkillGroupId = params['SkillGroupId']
@Priority = params['Priority']
end
end
# 座席状态补充信息
class StaffStatusExtra < TencentCloud::Common::AbstractModel
# @param Type: im - 文本 | tel - 电话 | all - 全媒体
# @type Type: String
# @param Direct: in - 呼入 | out - 呼出
# @type Direct: String
attr_accessor :Type, :Direct
def initialize(type=nil, direct=nil)
@Type = type
@Direct = direct
end
def deserialize(params)
@Type = params['Type']
@Direct = params['Direct']
end
end
# 座席状态相关信息
class StaffStatusMetrics < TencentCloud::Common::AbstractModel
# @param Email: 座席邮箱
# @type Email: String
# @param Status: 座席状态 free 示闲 | busy 忙碌 | rest 小休 | notReady 示忙 | afterCallWork 话后调整 | offline 离线
# @type Status: String
# @param StatusExtra: 座席状态补充信息
# @type StatusExtra: :class:`Tencentcloud::Ccc.v20200210.models.StaffStatusExtra`
# @param OnlineDuration: 当天在线总时长
# @type OnlineDuration: Integer
# @param FreeDuration: 当天示闲总时长
# @type FreeDuration: Integer
# @param BusyDuration: 当天忙碌总时长
# @type BusyDuration: Integer
# @param NotReadyDuration: 当天示忙总时长
# @type NotReadyDuration: Integer
# @param RestDuration: 当天小休总时长
# @type RestDuration: Integer
# @param AfterCallWorkDuration: 当天话后调整总时长
# @type AfterCallWorkDuration: Integer
# @param Reason: 小休原因
# @type Reason: String
# @param ReserveRest: 是否预约小休
# @type ReserveRest: Boolean
# @param ReserveNotReady: 是否预约示忙
# @type ReserveNotReady: Boolean
# @param UseMobileAccept: 手机接听模式: 0 - 关闭 | 1 - 仅离线 | 2- 始终
# @type UseMobileAccept: Integer
# @param UseMobileCallOut: 手机外呼开关
# @type UseMobileCallOut: Boolean
# @param LastOnlineTimestamp: 最近一次上线时间戳
# 注意:此字段可能返回 null,表示取不到有效值。
# @type LastOnlineTimestamp: Integer
# @param LastStatusTimestamp: 最近一次状态时间戳
# 注意:此字段可能返回 null,表示取不到有效值。
# @type LastStatusTimestamp: Integer
attr_accessor :Email, :Status, :StatusExtra, :OnlineDuration, :FreeDuration, :BusyDuration, :NotReadyDuration, :RestDuration, :AfterCallWorkDuration, :Reason, :ReserveRest, :ReserveNotReady, :UseMobileAccept, :UseMobileCallOut, :LastOnlineTimestamp, :LastStatusTimestamp
def initialize(email=nil, status=nil, statusextra=nil, onlineduration=nil, freeduration=nil, busyduration=nil, notreadyduration=nil, restduration=nil, aftercallworkduration=nil, reason=nil, reserverest=nil, reservenotready=nil, usemobileaccept=nil, usemobilecallout=nil, lastonlinetimestamp=nil, laststatustimestamp=nil)
@Email = email
@Status = status
@StatusExtra = statusextra
@OnlineDuration = onlineduration
@FreeDuration = freeduration
@BusyDuration = busyduration
@NotReadyDuration = notreadyduration
@RestDuration = restduration
@AfterCallWorkDuration = aftercallworkduration
@Reason = reason
@ReserveRest = reserverest
@ReserveNotReady = reservenotready
@UseMobileAccept = usemobileaccept
@UseMobileCallOut = usemobilecallout
@LastOnlineTimestamp = lastonlinetimestamp
@LastStatusTimestamp = laststatustimestamp
end
def deserialize(params)
@Email = params['Email']
@Status = params['Status']
unless params['StatusExtra'].nil?
@StatusExtra = StaffStatusExtra.new
@StatusExtra.deserialize(params['StatusExtra'])
end
@OnlineDuration = params['OnlineDuration']
@FreeDuration = params['FreeDuration']
@BusyDuration = params['BusyDuration']
@NotReadyDuration = params['NotReadyDuration']
@RestDuration = params['RestDuration']
@AfterCallWorkDuration = params['AfterCallWorkDuration']
@Reason = params['Reason']
@ReserveRest = params['ReserveRest']
@ReserveNotReady = params['ReserveNotReady']
@UseMobileAccept = params['UseMobileAccept']
@UseMobileCallOut = params['UseMobileCallOut']
@LastOnlineTimestamp = params['LastOnlineTimestamp']
@LastStatusTimestamp = params['LastStatusTimestamp']
end
end
# StopAutoCalloutTask请求参数结构体
class StopAutoCalloutTaskRequest < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param TaskId: 任务Id
# @type TaskId: Integer
attr_accessor :SdkAppId, :TaskId
def initialize(sdkappid=nil, taskid=nil)
@SdkAppId = sdkappid
@TaskId = taskid
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@TaskId = params['TaskId']
end
end
# StopAutoCalloutTask返回参数结构体
class StopAutoCalloutTaskResponse < TencentCloud::Common::AbstractModel
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :RequestId
def initialize(requestid=nil)
@RequestId = requestid
end
def deserialize(params)
@RequestId = params['RequestId']
end
end
# 电话话单信息
class TelCdrInfo < TencentCloud::Common::AbstractModel
# @param Caller: 主叫号码
# @type Caller: String
# @param Callee: 被叫号码
# @type Callee: String
# @param Time: 呼叫发起时间戳,Unix 时间戳
# @type Time: Integer
# @param Direction: 呼入呼出方向 0 呼入 1 呼出
# @type Direction: Integer
# @param Duration: 通话时长
# @type Duration: Integer
# @param RecordURL: 录音信息
# @type RecordURL: String
# @param RecordId: 录音 ID
# @type RecordId: String
# @param SeatUser: 座席信息
# @type SeatUser: :class:`Tencentcloud::Ccc.v20200210.models.SeatUserInfo`
# @param EndStatus: EndStatus与EndStatusString一一对应,具体枚举如下:
# **场景 EndStatus EndStatusString 状态说明**
# 电话呼入&呼出 1 ok 正常结束
# 电话呼入&呼出 0 error 系统错误
# 电话呼入 102 ivrGiveUp IVR 期间用户放弃
# 电话呼入 103 waitingGiveUp 会话排队期间用户放弃
# 电话呼入 104 ringingGiveUp 会话振铃期间用户放弃
# 电话呼入 105 noSeatOnline 无座席在线
# 电话呼入 106 notWorkTime 非工作时间
# 电话呼入 107 ivrEnd IVR 后直接结束
# 电话呼入 100 blackList 呼入黑名单
# 电话呼出 2 unconnected 未接通
# 电话呼出 108 restrictedCallee 被叫因高风险受限
# 电话呼出 109 tooManyRequest 超频
# 电话呼出 110 restrictedArea 外呼盲区
# 电话呼出 111 restrictedTime 外呼时间限制
# 电话呼出 201 unknown 未知状态
# 电话呼出 202 notAnswer 未接听
# 电话呼出 203 userReject 拒接挂断
# 电话呼出 204 powerOff 关机
# 电话呼出 205 numberNotExist 空号
# 电话呼出 206 busy 通话中
# 电话呼出 207 outOfCredit 欠费
# 电话呼出 208 operatorError 运营商线路异常
# 电话呼出 209 callerCancel 主叫取消
# 电话呼出 210 notInService 不在服务区
# 电话呼入&呼出 211 clientError 客户端错误
# @type EndStatus: Integer
# @param SkillGroup: 技能组名称
# @type SkillGroup: String
# @param CallerLocation: 主叫归属地
# @type CallerLocation: String
# @param IVRDuration: IVR 阶段耗时
# @type IVRDuration: Integer
# @param RingTimestamp: 振铃时间戳,UNIX 秒级时间戳
# @type RingTimestamp: Integer
# @param AcceptTimestamp: 接听时间戳,UNIX 秒级时间戳
# @type AcceptTimestamp: Integer
# @param EndedTimestamp: 结束时间戳,UNIX 秒级时间戳
# @type EndedTimestamp: Integer
# @param IVRKeyPressed: IVR 按键信息 ,e.g. ["1","2","3"]
# @type IVRKeyPressed: Array
# @param HungUpSide: 挂机方 seat 座席 user 用户 system 系统
# @type HungUpSide: String
# @param ServeParticipants: 服务参与者列表
# @type ServeParticipants: Array
# @param SkillGroupId: 技能组ID
# @type SkillGroupId: Integer
# @param EndStatusString: EndStatus与EndStatusString一一对应,具体枚举如下:
# **场景 EndStatus EndStatusString 状态说明**
# 电话呼入&呼出 1 ok 正常结束
# 电话呼入&呼出 0 error 系统错误
# 电话呼入 102 ivrGiveUp IVR 期间用户放弃
# 电话呼入 103 waitingGiveUp 会话排队期间用户放弃
# 电话呼入 104 ringingGiveUp 会话振铃期间用户放弃
# 电话呼入 105 noSeatOnline 无座席在线
# 电话呼入 106 notWorkTime 非工作时间
# 电话呼入 107 ivrEnd IVR 后直接结束
# 电话呼入 100 blackList 呼入黑名单
# 电话呼出 2 unconnected 未接通
# 电话呼出 108 restrictedCallee 被叫因高风险受限
# 电话呼出 109 tooManyRequest 超频
# 电话呼出 110 restrictedArea 外呼盲区
# 电话呼出 111 restrictedTime 外呼时间限制
# 电话呼出 201 unknown 未知状态
# 电话呼出 202 notAnswer 未接听
# 电话呼出 203 userReject 拒接挂断
# 电话呼出 204 powerOff 关机
# 电话呼出 205 numberNotExist 空号
# 电话呼出 206 busy 通话中
# 电话呼出 207 outOfCredit 欠费
# 电话呼出 208 operatorError 运营商线路异常
# 电话呼出 209 callerCancel 主叫取消
# 电话呼出 210 notInService 不在服务区
# 电话呼入&呼出 211 clientError 客户端错误
# @type EndStatusString: String
# @param StartTimestamp: 会话开始时间戳,UNIX 秒级时间戳
# @type StartTimestamp: Integer
# @param QueuedTimestamp: 进入排队时间,Unix 秒级时间戳
# @type QueuedTimestamp: Integer
# @param PostIVRKeyPressed: 后置IVR按键信息(e.g. [{"Key":"1","Label":"非常满意"}])
# @type PostIVRKeyPressed: Array
# @param QueuedSkillGroupId: 排队技能组Id
# @type QueuedSkillGroupId: Integer
# @param SessionId: 会话 ID
# @type SessionId: String
# @param ProtectedCaller: 主叫号码保护ID,开启号码保护映射功能时有效,且Caller字段置空
# @type ProtectedCaller: String
# @param ProtectedCallee: 被叫号码保护ID,开启号码保护映射功能时有效,且Callee字段置空
# @type ProtectedCallee: String
# @param Uui: 客户自定义数据(User-to-User Interface)
# 注意:此字段可能返回 null,表示取不到有效值。
# @type Uui: String
# @param UUI: 客户自定义数据(User-to-User Interface)
# @type UUI: String
# @param IVRKeyPressedEx: IVR按键信息(e.g. [{"Key":"1","Label":"非常满意"}])
# @type IVRKeyPressedEx: Array
# @param AsrUrl: 获取录音ASR文本信息地址
# @type AsrUrl: String
# @param AsrStatus: AsrUrl的状态:Complete
# 已完成;
# Processing
# 正在生成中;
# NotExists
# 无记录(未开启生成离线asr或者无套餐包)
# @type AsrStatus: String
# @param CustomRecordURL: 录音转存第三方COS地址
# @type CustomRecordURL: String
# @param Remark: 备注
# @type Remark: String
# @param QueuedSkillGroupName: 排队技能组名称
# @type QueuedSkillGroupName: String
# @param VoicemailRecordURL: 通话中语音留言录音URL
# @type VoicemailRecordURL: Array
# @param VoicemailAsrURL: 通话中语音留言ASR文本信息地址
# @type VoicemailAsrURL: Array
attr_accessor :Caller, :Callee, :Time, :Direction, :Duration, :RecordURL, :RecordId, :SeatUser, :EndStatus, :SkillGroup, :CallerLocation, :IVRDuration, :RingTimestamp, :AcceptTimestamp, :EndedTimestamp, :IVRKeyPressed, :HungUpSide, :ServeParticipants, :SkillGroupId, :EndStatusString, :StartTimestamp, :QueuedTimestamp, :PostIVRKeyPressed, :QueuedSkillGroupId, :SessionId, :ProtectedCaller, :ProtectedCallee, :Uui, :UUI, :IVRKeyPressedEx, :AsrUrl, :AsrStatus, :CustomRecordURL, :Remark, :QueuedSkillGroupName, :VoicemailRecordURL, :VoicemailAsrURL
extend Gem::Deprecate
deprecate :Uui, :none, 2025, 1
deprecate :Uui=, :none, 2025, 1
def initialize(caller=nil, callee=nil, time=nil, direction=nil, duration=nil, recordurl=nil, recordid=nil, seatuser=nil, endstatus=nil, skillgroup=nil, callerlocation=nil, ivrduration=nil, ringtimestamp=nil, accepttimestamp=nil, endedtimestamp=nil, ivrkeypressed=nil, hungupside=nil, serveparticipants=nil, skillgroupid=nil, endstatusstring=nil, starttimestamp=nil, queuedtimestamp=nil, postivrkeypressed=nil, queuedskillgroupid=nil, sessionid=nil, protectedcaller=nil, protectedcallee=nil, uui=nil, ivrkeypressedex=nil, asrurl=nil, asrstatus=nil, customrecordurl=nil, remark=nil, queuedskillgroupname=nil, voicemailrecordurl=nil, voicemailasrurl=nil)
@Caller = caller
@Callee = callee
@Time = time
@Direction = direction
@Duration = duration
@RecordURL = recordurl
@RecordId = recordid
@SeatUser = seatuser
@EndStatus = endstatus
@SkillGroup = skillgroup
@CallerLocation = callerlocation
@IVRDuration = ivrduration
@RingTimestamp = ringtimestamp
@AcceptTimestamp = accepttimestamp
@EndedTimestamp = endedtimestamp
@IVRKeyPressed = ivrkeypressed
@HungUpSide = hungupside
@ServeParticipants = serveparticipants
@SkillGroupId = skillgroupid
@EndStatusString = endstatusstring
@StartTimestamp = starttimestamp
@QueuedTimestamp = queuedtimestamp
@PostIVRKeyPressed = postivrkeypressed
@QueuedSkillGroupId = queuedskillgroupid
@SessionId = sessionid
@ProtectedCaller = protectedcaller
@ProtectedCallee = protectedcallee
@UUI = uui
@IVRKeyPressedEx = ivrkeypressedex
@AsrUrl = asrurl
@AsrStatus = asrstatus
@CustomRecordURL = customrecordurl
@Remark = remark
@QueuedSkillGroupName = queuedskillgroupname
@VoicemailRecordURL = voicemailrecordurl
@VoicemailAsrURL = voicemailasrurl
end
def deserialize(params)
@Caller = params['Caller']
@Callee = params['Callee']
@Time = params['Time']
@Direction = params['Direction']
@Duration = params['Duration']
@RecordURL = params['RecordURL']
@RecordId = params['RecordId']
unless params['SeatUser'].nil?
@SeatUser = SeatUserInfo.new
@SeatUser.deserialize(params['SeatUser'])
end
@EndStatus = params['EndStatus']
@SkillGroup = params['SkillGroup']
@CallerLocation = params['CallerLocation']
@IVRDuration = params['IVRDuration']
@RingTimestamp = params['RingTimestamp']
@AcceptTimestamp = params['AcceptTimestamp']
@EndedTimestamp = params['EndedTimestamp']
@IVRKeyPressed = params['IVRKeyPressed']
@HungUpSide = params['HungUpSide']
unless params['ServeParticipants'].nil?
@ServeParticipants = []
params['ServeParticipants'].each do |i|
serveparticipant_tmp = ServeParticipant.new
serveparticipant_tmp.deserialize(i)
@ServeParticipants << serveparticipant_tmp
end
end
@SkillGroupId = params['SkillGroupId']
@EndStatusString = params['EndStatusString']
@StartTimestamp = params['StartTimestamp']
@QueuedTimestamp = params['QueuedTimestamp']
unless params['PostIVRKeyPressed'].nil?
@PostIVRKeyPressed = []
params['PostIVRKeyPressed'].each do |i|
ivrkeypressedelement_tmp = IVRKeyPressedElement.new
ivrkeypressedelement_tmp.deserialize(i)
@PostIVRKeyPressed << ivrkeypressedelement_tmp
end
end
@QueuedSkillGroupId = params['QueuedSkillGroupId']
@SessionId = params['SessionId']
@ProtectedCaller = params['ProtectedCaller']
@ProtectedCallee = params['ProtectedCallee']
@UUI = params['UUI']
unless params['IVRKeyPressedEx'].nil?
@IVRKeyPressedEx = []
params['IVRKeyPressedEx'].each do |i|
ivrkeypressedelement_tmp = IVRKeyPressedElement.new
ivrkeypressedelement_tmp.deserialize(i)
@IVRKeyPressedEx << ivrkeypressedelement_tmp
end
end
@AsrUrl = params['AsrUrl']
@AsrStatus = params['AsrStatus']
@CustomRecordURL = params['CustomRecordURL']
@Remark = params['Remark']
@QueuedSkillGroupName = params['QueuedSkillGroupName']
@VoicemailRecordURL = params['VoicemailRecordURL']
@VoicemailAsrURL = params['VoicemailAsrURL']
end
end
# UnbindNumberCallOutSkillGroup请求参数结构体
class UnbindNumberCallOutSkillGroupRequest < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param Number: 待解绑的号码
# @type Number: String
# @param SkillGroupIds: 待解绑的技能组Id列表
# @type SkillGroupIds: Array
attr_accessor :SdkAppId, :Number, :SkillGroupIds
def initialize(sdkappid=nil, number=nil, skillgroupids=nil)
@SdkAppId = sdkappid
@Number = number
@SkillGroupIds = skillgroupids
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@Number = params['Number']
@SkillGroupIds = params['SkillGroupIds']
end
end
# UnbindNumberCallOutSkillGroup返回参数结构体
class UnbindNumberCallOutSkillGroupResponse < TencentCloud::Common::AbstractModel
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :RequestId
def initialize(requestid=nil)
@RequestId = requestid
end
def deserialize(params)
@RequestId = params['RequestId']
end
end
# UnbindStaffSkillGroupList请求参数结构体
class UnbindStaffSkillGroupListRequest < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param StaffEmail: 客服邮箱
# @type StaffEmail: String
# @param SkillGroupList: 解绑技能组列表
# @type SkillGroupList: Array
attr_accessor :SdkAppId, :StaffEmail, :SkillGroupList
def initialize(sdkappid=nil, staffemail=nil, skillgrouplist=nil)
@SdkAppId = sdkappid
@StaffEmail = staffemail
@SkillGroupList = skillgrouplist
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@StaffEmail = params['StaffEmail']
@SkillGroupList = params['SkillGroupList']
end
end
# UnbindStaffSkillGroupList返回参数结构体
class UnbindStaffSkillGroupListResponse < TencentCloud::Common::AbstractModel
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :RequestId
def initialize(requestid=nil)
@RequestId = requestid
end
def deserialize(params)
@RequestId = params['RequestId']
end
end
# UpdateCCCSkillGroup请求参数结构体
class UpdateCCCSkillGroupRequest < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param SkillGroupID: 技能组ID
# @type SkillGroupID: Integer
# @param SkillGroupName: 修改后的技能组名字
# @type SkillGroupName: String
# @param MaxConcurrency: 修改后的最大并发数,同振最大为2
# @type MaxConcurrency: Integer
# @param RingAll: true同振,false顺振
# @type RingAll: Boolean
attr_accessor :SdkAppId, :SkillGroupID, :SkillGroupName, :MaxConcurrency, :RingAll
def initialize(sdkappid=nil, skillgroupid=nil, skillgroupname=nil, maxconcurrency=nil, ringall=nil)
@SdkAppId = sdkappid
@SkillGroupID = skillgroupid
@SkillGroupName = skillgroupname
@MaxConcurrency = maxconcurrency
@RingAll = ringall
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@SkillGroupID = params['SkillGroupID']
@SkillGroupName = params['SkillGroupName']
@MaxConcurrency = params['MaxConcurrency']
@RingAll = params['RingAll']
end
end
# UpdateCCCSkillGroup返回参数结构体
class UpdateCCCSkillGroupResponse < TencentCloud::Common::AbstractModel
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :RequestId
def initialize(requestid=nil)
@RequestId = requestid
end
def deserialize(params)
@RequestId = params['RequestId']
end
end
# UpdatePredictiveDialingCampaign请求参数结构体
class UpdatePredictiveDialingCampaignRequest < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param CampaignId: 生成的任务 ID
# @type CampaignId: Integer
# @param Name: 任务名称
# @type Name: String
# @param Callees: 被叫列表,支持 E.164 或不带国家码形式的号码
# @type Callees: Array
# @param Callers: 主叫列表,使用管理端展示的号码格式
# @type Callers: Array
# @param CallOrder: 被叫呼叫顺序 0 随机 1 顺序
# @type CallOrder: Integer
# @param SkillGroupId: 使用的座席技能组 ID
# @type SkillGroupId: Integer
# @param Priority: 相同应用内多个任务运行优先级,从高到底 1 - 5
# @type Priority: Integer
# @param ExpectedAbandonRate: 预期呼损率,百分比,5 - 50
# @type ExpectedAbandonRate: Integer
# @param RetryInterval: 呼叫重试间隔时间,单位秒,60 - 86400
# @type RetryInterval: Integer
# @param StartTime: 任务启动时间,Unix 时间戳,到此时间后会自动启动任务
# @type StartTime: Integer
# @param EndTime: 任务结束时间,Unix 时间戳,到此时间后会自动终止任务
# @type EndTime: Integer
# @param IVRId: 指定的 IVR ID
# @type IVRId: Integer
# @param RetryTimes: 呼叫重试次数,0 - 2
# @type RetryTimes: Integer
# @param Variables: 自定义变量
# @type Variables: Array
# @param UUI: UUI
# @type UUI: String
# @param CalleeAttributes: 被叫属性
# @type CalleeAttributes: Array
attr_accessor :SdkAppId, :CampaignId, :Name, :Callees, :Callers, :CallOrder, :SkillGroupId, :Priority, :ExpectedAbandonRate, :RetryInterval, :StartTime, :EndTime, :IVRId, :RetryTimes, :Variables, :UUI, :CalleeAttributes
def initialize(sdkappid=nil, campaignid=nil, name=nil, callees=nil, callers=nil, callorder=nil, skillgroupid=nil, priority=nil, expectedabandonrate=nil, retryinterval=nil, starttime=nil, endtime=nil, ivrid=nil, retrytimes=nil, variables=nil, uui=nil, calleeattributes=nil)
@SdkAppId = sdkappid
@CampaignId = campaignid
@Name = name
@Callees = callees
@Callers = callers
@CallOrder = callorder
@SkillGroupId = skillgroupid
@Priority = priority
@ExpectedAbandonRate = expectedabandonrate
@RetryInterval = retryinterval
@StartTime = starttime
@EndTime = endtime
@IVRId = ivrid
@RetryTimes = retrytimes
@Variables = variables
@UUI = uui
@CalleeAttributes = calleeattributes
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
@CampaignId = params['CampaignId']
@Name = params['Name']
@Callees = params['Callees']
@Callers = params['Callers']
@CallOrder = params['CallOrder']
@SkillGroupId = params['SkillGroupId']
@Priority = params['Priority']
@ExpectedAbandonRate = params['ExpectedAbandonRate']
@RetryInterval = params['RetryInterval']
@StartTime = params['StartTime']
@EndTime = params['EndTime']
@IVRId = params['IVRId']
@RetryTimes = params['RetryTimes']
unless params['Variables'].nil?
@Variables = []
params['Variables'].each do |i|
variable_tmp = Variable.new
variable_tmp.deserialize(i)
@Variables << variable_tmp
end
end
@UUI = params['UUI']
unless params['CalleeAttributes'].nil?
@CalleeAttributes = []
params['CalleeAttributes'].each do |i|
calleeattribute_tmp = CalleeAttribute.new
calleeattribute_tmp.deserialize(i)
@CalleeAttributes << calleeattribute_tmp
end
end
end
end
# UpdatePredictiveDialingCampaign返回参数结构体
class UpdatePredictiveDialingCampaignResponse < TencentCloud::Common::AbstractModel
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :RequestId
def initialize(requestid=nil)
@RequestId = requestid
end
def deserialize(params)
@RequestId = params['RequestId']
end
end
# 上传音频文件信息
class UploadAudioInfo < TencentCloud::Common::AbstractModel
# @param CustomFileName: 文件别名(可重复)
# @type CustomFileName: String
# @param AudioUrl: 音频文件链接。(支持mp3和wav格式,文件不超过5MB)
# @type AudioUrl: String
attr_accessor :CustomFileName, :AudioUrl
def initialize(customfilename=nil, audiourl=nil)
@CustomFileName = customfilename
@AudioUrl = audiourl
end
def deserialize(params)
@CustomFileName = params['CustomFileName']
@AudioUrl = params['AudioUrl']
end
end
# 上传音频文件失败信息
class UploadIvrAudioFailedInfo < TencentCloud::Common::AbstractModel
# @param FileName: 文件名
# @type FileName: String
# @param FailedMsg: 失败原因
# @type FailedMsg: String
attr_accessor :FileName, :FailedMsg
def initialize(filename=nil, failedmsg=nil)
@FileName = filename
@FailedMsg = failedmsg
end
def deserialize(params)
@FileName = params['FileName']
@FailedMsg = params['FailedMsg']
end
end
# UploadIvrAudio请求参数结构体
class UploadIvrAudioRequest < TencentCloud::Common::AbstractModel
# @param SdkAppId: 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
# @type SdkAppId: Integer
# @param AudioList: 音频文件列表
# @type AudioList: Array
attr_accessor :SdkAppId, :AudioList
def initialize(sdkappid=nil, audiolist=nil)
@SdkAppId = sdkappid
@AudioList = audiolist
end
def deserialize(params)
@SdkAppId = params['SdkAppId']
unless params['AudioList'].nil?
@AudioList = []
params['AudioList'].each do |i|
uploadaudioinfo_tmp = UploadAudioInfo.new
uploadaudioinfo_tmp.deserialize(i)
@AudioList << uploadaudioinfo_tmp
end
end
end
end
# UploadIvrAudio返回参数结构体
class UploadIvrAudioResponse < TencentCloud::Common::AbstractModel
# @param FailedFileList: 上传失败的文件列表
# @type FailedFileList: Array
# @param SuccessFileList: 上传成功文件列表
# @type SuccessFileList: Array
# @param RequestId: 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。
# @type RequestId: String
attr_accessor :FailedFileList, :SuccessFileList, :RequestId
def initialize(failedfilelist=nil, successfilelist=nil, requestid=nil)
@FailedFileList = failedfilelist
@SuccessFileList = successfilelist
@RequestId = requestid
end
def deserialize(params)
unless params['FailedFileList'].nil?
@FailedFileList = []
params['FailedFileList'].each do |i|
uploadivraudiofailedinfo_tmp = UploadIvrAudioFailedInfo.new
uploadivraudiofailedinfo_tmp.deserialize(i)
@FailedFileList << uploadivraudiofailedinfo_tmp
end
end
unless params['SuccessFileList'].nil?
@SuccessFileList = []
params['SuccessFileList'].each do |i|
audiofileinfo_tmp = AudioFileInfo.new
audiofileinfo_tmp.deserialize(i)
@SuccessFileList << audiofileinfo_tmp
end
end
@RequestId = params['RequestId']
end
end
# 变量
class Variable < TencentCloud::Common::AbstractModel
# @param Key: 变量名
# @type Key: String
# @param Value: 变量值
# @type Value: String
attr_accessor :Key, :Value
def initialize(key=nil, value=nil)
@Key = key
@Value = value
end
def deserialize(params)
@Key = params['Key']
@Value = params['Value']
end
end
end
end
end