Contents

class OTRS::ConfigItem::IncidentState
  def self.states
    items = OTRS::GeneralCatalog.item_list_fast('ITSM::Core::IncidentState')
  end
  
  def self.all
    self.states
  end
  
  self.all.each do |key,value|
    define_singleton_method value.downcase.underscore do
      return key
    end
  end
  
end

Version data entries

19 entries across 19 versions & 1 rubygems

Version	Path
otrs_connector-0.5.19	lib/otrs_connector/config_item/incident_state.rb
otrs_connector-0.5.18	lib/otrs_connector/config_item/incident_state.rb
otrs_connector-0.5.17	lib/otrs_connector/config_item/incident_state.rb
otrs_connector-0.5.16	lib/otrs_connector/config_item/incident_state.rb
otrs_connector-0.5.15	lib/otrs_connector/config_item/incident_state.rb
otrs_connector-0.5.14	lib/otrs_connector/config_item/incident_state.rb
otrs_connector-0.5.13	lib/otrs/config_item/incident_state.rb
otrs_connector-0.5.12	lib/otrs/config_item/incident_state.rb
otrs_connector-0.5.11	lib/otrs/config_item/incident_state.rb
otrs_connector-0.5.10	lib/otrs/config_item/incident_state.rb
otrs_connector-0.5.9	lib/otrs/config_item/incident_state.rb
otrs_connector-0.5.8	lib/otrs/config_item/incident_state.rb
otrs_connector-0.5.7	lib/otrs/config_item/incident_state.rb
otrs_connector-0.5.6	lib/otrs/config_item/incident_state.rb
otrs_connector-0.5.4	lib/otrs/config_item/incident_state.rb
otrs_connector-0.5.3	lib/otrs/config_item/incident_state.rb
otrs_connector-0.5.2	lib/otrs/config_item/incident_state.rb
otrs_connector-0.5.1	lib/otrs/config_item/incident_state.rb
otrs_connector-0.5.0	lib/otrs/config_item/incident_state.rb