Sha256: c9cd6176f1e5c1404f946453133a2694641c99681f63e994fa5f4119ef0324c1
Contents?: true
Size: 519 Bytes
Versions: 18
Compression:
Stored size: 519 Bytes
Contents
def escalate_to_agent(reason = nil)
reason ? "Escalating to agent: #{reason}" : "Escalating to agent"
end
def valid_to_change_flight
"Customer is eligible to change flight"
end
def change_flight
"Flight was successfully changed!"
end
def initiate_refund
status = "Refund initiated"
status
end
def initiate_flight_credits
status = "Successfully initiated flight credits"
status
end
def case_resolved
"Case resolved. No further questions."
end
def initiate_baggage_search
"Baggage was found!"
end
Version data entries
18 entries across 18 versions & 1 rubygems