# SibApiV3Sdk::Body8 ## Properties Name | Type | Description | Notes ------------ | ------------- | ------------- | ------------- **visitor_id** | **String** | visitor’s ID received from a webhook or generated by you to <a href=\"https://developers.sendinblue.com/docs/customize-the-widget#identifying-existing-users\">bind existing user account to Conversations</a> | **text** | **String** | message text | **agent_id** | **String** | agent ID. It can be found on agent’s page or received from a webhook. Alternatively, you can use `agentEmail` + `agentName` + `receivedFrom` instead (all 3 fields required). | [optional] **received_from** | **String** | mark your messages to distinguish messages created by you from the others. | [optional] **agent_email** | **String** | agent email. When sending messages from a standalone system, it’s hard to maintain a 1-to-1 relationship between the users of both systems. In this case, an agent can be specified by their email address. | [optional] **agent_name** | **String** | agent name | [optional]