---
title: BuIntradayForecastData
---

:::error
**The Ruby SDK is deprecated as of 9/16/2020**

The Genesys Cloud Ruby SDK (v96.0.0) will be frozen at its current version level. Any new enhancements to our API or bug fixes will not be backported. If you do need to take advantage of new features or bug fixes outside the Genesys Cloud Ruby SDK, you will need to use the Genesys Cloud REST endpoints directly. More information can be found in the [Official Announcement](https://developer.mypurecloud.com/forum/t/announcement-genesys-cloud-ruby-sdk-end-of-life/8850).
:::


## PureCloud::BuIntradayForecastData

## Properties

|Name | Type | Description | Notes|
|------------ | ------------- | ------------- | -------------|
| **offered** | **Float** | The number of interactions routed into the queues in the selected planning groups for the given media type for an agent to answer | [optional] |
| **average_handle_time_seconds** | **Float** | The average handle time in seconds an agent spent handling interactions | [optional] |
{: class="table table-striped"}