---
title: ConversationsApi
---

## PureCloud::ConversationsApi

All URIs are relative to *https://api.mypurecloud.com*

Method | Description
------------- | ------------- | -------------
[**delete_conversation_participant_code**](ConversationsApi.html#delete_conversation_participant_code) | Delete a code used to add a communication to this participant
[**delete_conversations_call_participant_consult**](ConversationsApi.html#delete_conversations_call_participant_consult) | Cancel the transfer
[**delete_conversations_email_messages_draft_attachment**](ConversationsApi.html#delete_conversations_email_messages_draft_attachment) | Delete attachment from draft
[**get_analytics_conversation_details**](ConversationsApi.html#get_analytics_conversation_details) | Get a conversation by id
[**get_conversation**](ConversationsApi.html#get_conversation) | Get conversation
[**get_conversation_participant_wrapup**](ConversationsApi.html#get_conversation_participant_wrapup) | Get the wrap-up for this conversation participant. 
[**get_conversation_participant_wrapupcodes**](ConversationsApi.html#get_conversation_participant_wrapupcodes) | Get list of wrapup codes for this conversation participant
[**get_conversations**](ConversationsApi.html#get_conversations) | Get conversations
[**get_conversations_call**](ConversationsApi.html#get_conversations_call) | Get call conversation
[**get_conversations_call_participant_wrapup**](ConversationsApi.html#get_conversations_call_participant_wrapup) | Get the wrap-up for this conversation participant. 
[**get_conversations_call_participant_wrapupcodes**](ConversationsApi.html#get_conversations_call_participant_wrapupcodes) | Get list of wrapup codes for this conversation participant
[**get_conversations_callback**](ConversationsApi.html#get_conversations_callback) | Get callback conversation
[**get_conversations_callback_participant_wrapup**](ConversationsApi.html#get_conversations_callback_participant_wrapup) | Get the wrap-up for this conversation participant. 
[**get_conversations_callback_participant_wrapupcodes**](ConversationsApi.html#get_conversations_callback_participant_wrapupcodes) | Get list of wrapup codes for this conversation participant
[**get_conversations_callbacks**](ConversationsApi.html#get_conversations_callbacks) | Get callback conversations
[**get_conversations_calls**](ConversationsApi.html#get_conversations_calls) | Get recent conversations
[**get_conversations_calls_history**](ConversationsApi.html#get_conversations_calls_history) | Get call history
[**get_conversations_calls_maximumconferenceparties**](ConversationsApi.html#get_conversations_calls_maximumconferenceparties) | Get the maximum number of participants that this user can have on a conference
[**get_conversations_chat**](ConversationsApi.html#get_conversations_chat) | Get chat conversation
[**get_conversations_chat_participant_wrapup**](ConversationsApi.html#get_conversations_chat_participant_wrapup) | Get the wrap-up for this conversation participant. 
[**get_conversations_chat_participant_wrapupcodes**](ConversationsApi.html#get_conversations_chat_participant_wrapupcodes) | Get list of wrapup codes for this conversation participant
[**get_conversations_chats**](ConversationsApi.html#get_conversations_chats) | Get recent chat conversations
[**get_conversations_cobrowsesession**](ConversationsApi.html#get_conversations_cobrowsesession) | Get cobrowse conversation
[**get_conversations_cobrowsesession_participant_wrapup**](ConversationsApi.html#get_conversations_cobrowsesession_participant_wrapup) | Get the wrap-up for this conversation participant. 
[**get_conversations_cobrowsesession_participant_wrapupcodes**](ConversationsApi.html#get_conversations_cobrowsesession_participant_wrapupcodes) | Get list of wrapup codes for this conversation participant
[**get_conversations_cobrowsesessions**](ConversationsApi.html#get_conversations_cobrowsesessions) | Get recent cobrowse conversations
[**get_conversations_email**](ConversationsApi.html#get_conversations_email) | Get email conversation
[**get_conversations_email_message**](ConversationsApi.html#get_conversations_email_message) | Get conversation message
[**get_conversations_email_messages**](ConversationsApi.html#get_conversations_email_messages) | Get conversation messages
[**get_conversations_email_messages_draft**](ConversationsApi.html#get_conversations_email_messages_draft) | Get conversation draft reply
[**get_conversations_email_participant_wrapup**](ConversationsApi.html#get_conversations_email_participant_wrapup) | Get the wrap-up for this conversation participant. 
[**get_conversations_email_participant_wrapupcodes**](ConversationsApi.html#get_conversations_email_participant_wrapupcodes) | Get list of wrapup codes for this conversation participant
[**get_conversations_emails**](ConversationsApi.html#get_conversations_emails) | Get recent email conversations
[**patch_conversation_participant**](ConversationsApi.html#patch_conversation_participant) | Update a participant.
[**patch_conversation_participant_attributes**](ConversationsApi.html#patch_conversation_participant_attributes) | Update the attributes on a conversation participant.
[**patch_conversations_call**](ConversationsApi.html#patch_conversations_call) | Update a conversation by setting it's recording state, merging in other conversations to create a conference, or disconnecting all of the participants
[**patch_conversations_call_participant**](ConversationsApi.html#patch_conversations_call_participant) | Update conversation participant
[**patch_conversations_call_participant_attributes**](ConversationsApi.html#patch_conversations_call_participant_attributes) | Update the attributes on a conversation participant.
[**patch_conversations_call_participant_communication**](ConversationsApi.html#patch_conversations_call_participant_communication) | Update conversation participant's communication by disconnecting it.
[**patch_conversations_call_participant_consult**](ConversationsApi.html#patch_conversations_call_participant_consult) | Change who can speak
[**patch_conversations_callback**](ConversationsApi.html#patch_conversations_callback) | Update a conversation by disconnecting all of the participants
[**patch_conversations_callback_participant**](ConversationsApi.html#patch_conversations_callback_participant) | Update conversation participant
[**patch_conversations_callback_participant_attributes**](ConversationsApi.html#patch_conversations_callback_participant_attributes) | Update the attributes on a conversation participant.
[**patch_conversations_callback_participant_communication**](ConversationsApi.html#patch_conversations_callback_participant_communication) | Update conversation participant's communication by disconnecting it.
[**patch_conversations_chat**](ConversationsApi.html#patch_conversations_chat) | Update a conversation by disconnecting all of the participants
[**patch_conversations_chat_participant**](ConversationsApi.html#patch_conversations_chat_participant) | Update conversation participant
[**patch_conversations_chat_participant_attributes**](ConversationsApi.html#patch_conversations_chat_participant_attributes) | Update the attributes on a conversation participant.
[**patch_conversations_chat_participant_communication**](ConversationsApi.html#patch_conversations_chat_participant_communication) | Update conversation participant's communication by disconnecting it.
[**patch_conversations_cobrowsesession**](ConversationsApi.html#patch_conversations_cobrowsesession) | Update a conversation by disconnecting all of the participants
[**patch_conversations_cobrowsesession_participant**](ConversationsApi.html#patch_conversations_cobrowsesession_participant) | Update conversation participant
[**patch_conversations_cobrowsesession_participant_attributes**](ConversationsApi.html#patch_conversations_cobrowsesession_participant_attributes) | Update the attributes on a conversation participant.
[**patch_conversations_cobrowsesession_participant_communication**](ConversationsApi.html#patch_conversations_cobrowsesession_participant_communication) | Update conversation participant's communication by disconnecting it.
[**patch_conversations_email**](ConversationsApi.html#patch_conversations_email) | Update a conversation by disconnecting all of the participants
[**patch_conversations_email_participant**](ConversationsApi.html#patch_conversations_email_participant) | Update conversation participant
[**patch_conversations_email_participant_attributes**](ConversationsApi.html#patch_conversations_email_participant_attributes) | Update the attributes on a conversation participant.
[**patch_conversations_email_participant_communication**](ConversationsApi.html#patch_conversations_email_participant_communication) | Update conversation participant's communication by disconnecting it.
[**post_analytics_conversation_details_properties**](ConversationsApi.html#post_analytics_conversation_details_properties) | Index conversation properties
[**post_analytics_conversations_aggregates_query**](ConversationsApi.html#post_analytics_conversations_aggregates_query) | Query for conversation aggregates
[**post_analytics_conversations_details_query**](ConversationsApi.html#post_analytics_conversations_details_query) | Query for conversation details
[**post_conversation_participant_callbacks**](ConversationsApi.html#post_conversation_participant_callbacks) | Create a new callback for the specified participant on the conversation.
[**post_conversation_participant_replace**](ConversationsApi.html#post_conversation_participant_replace) | Replace this participant with the specified user and/or address
[**post_conversations_call**](ConversationsApi.html#post_conversations_call) | Add a new call to a conversation
[**post_conversations_call_participant_consult**](ConversationsApi.html#post_conversations_call_participant_consult) | Initiate and update consult transfer
[**post_conversations_call_participant_monitor**](ConversationsApi.html#post_conversations_call_participant_monitor) | Listen in on the conversation from the point of view of a given participant.
[**post_conversations_call_participant_replace**](ConversationsApi.html#post_conversations_call_participant_replace) | Replace this participant with the specified user and/or address
[**post_conversations_call_participants**](ConversationsApi.html#post_conversations_call_participants) | Add participants to a conversation
[**post_conversations_callback_participant_replace**](ConversationsApi.html#post_conversations_callback_participant_replace) | Replace this participant with the specified user and/or address
[**post_conversations_callbacks**](ConversationsApi.html#post_conversations_callbacks) | Create a Callback
[**post_conversations_calls**](ConversationsApi.html#post_conversations_calls) | Create a call conversation
[**post_conversations_chat_participant_replace**](ConversationsApi.html#post_conversations_chat_participant_replace) | Replace this participant with the specified user and/or address
[**post_conversations_chats**](ConversationsApi.html#post_conversations_chats) | Create a web chat conversation
[**post_conversations_cobrowsesession_participant_replace**](ConversationsApi.html#post_conversations_cobrowsesession_participant_replace) | Replace this participant with the specified user and/or address
[**post_conversations_email_messages**](ConversationsApi.html#post_conversations_email_messages) | Send an email reply
[**post_conversations_email_participant_replace**](ConversationsApi.html#post_conversations_email_participant_replace) | Replace this participant with the specified user and/or address
[**post_conversations_emails**](ConversationsApi.html#post_conversations_emails) | Create an email conversation
[**post_conversations_faxes**](ConversationsApi.html#post_conversations_faxes) | Create Fax Conversation
[**put_conversations_email_messages_draft**](ConversationsApi.html#put_conversations_email_messages_draft) | Update conversation draft reply
{: class="table table-striped"}

<a name="delete_conversation_participant_code"></a>

## - delete_conversation_participant_code(conversation_id, participant_id, add_communication_code)

Delete a code used to add a communication to this participant



Wraps DELETE /api/v2/conversations/{conversationId}/participants/{participantId}/codes/{addCommunicationCode} 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversation ID

participant_id = "participant_id_example" # String | participant ID

add_communication_code = "add_communication_code_example" # String | addCommunicationCode


begin
  #Delete a code used to add a communication to this participant
  api_instance.delete_conversation_participant_code(conversation_id, participant_id, add_communication_code)
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->delete_conversation_participant_code: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversation ID | 
 **participant_id** | **String**| participant ID | 
 **add_communication_code** | **String**| addCommunicationCode | 
{: class="table table-striped"}


### Return type

nil (empty response body)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="delete_conversations_call_participant_consult"></a>

## - delete_conversations_call_participant_consult(conversation_id, participant_id)

Cancel the transfer



Wraps DELETE /api/v2/conversations/calls/{conversationId}/participants/{participantId}/consult 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId


begin
  #Cancel the transfer
  api_instance.delete_conversations_call_participant_consult(conversation_id, participant_id)
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->delete_conversations_call_participant_consult: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
 **participant_id** | **String**| participantId | 
{: class="table table-striped"}


### Return type

nil (empty response body)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="delete_conversations_email_messages_draft_attachment"></a>

## - delete_conversations_email_messages_draft_attachment(conversation_id, attachment_id)

Delete attachment from draft



Wraps DELETE /api/v2/conversations/emails/{conversationId}/messages/draft/attachments/{attachmentId} 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

attachment_id = "attachment_id_example" # String | attachmentId


begin
  #Delete attachment from draft
  api_instance.delete_conversations_email_messages_draft_attachment(conversation_id, attachment_id)
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->delete_conversations_email_messages_draft_attachment: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
 **attachment_id** | **String**| attachmentId | 
{: class="table table-striped"}


### Return type

nil (empty response body)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_analytics_conversation_details"></a>

## -[**AnalyticsConversation**](AnalyticsConversation.html) get_analytics_conversation_details(conversation_id)

Get a conversation by id



Wraps GET /api/v2/analytics/conversations/{conversationId}/details 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId


begin
  #Get a conversation by id
  result = api_instance.get_analytics_conversation_details(conversation_id)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_analytics_conversation_details: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
{: class="table table-striped"}


### Return type

[**AnalyticsConversation**](AnalyticsConversation.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversation"></a>

## -[**Conversation**](Conversation.html) get_conversation(conversation_id)

Get conversation



Wraps GET /api/v2/conversations/{conversationId} 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversation ID


begin
  #Get conversation
  result = api_instance.get_conversation(conversation_id)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversation: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversation ID | 
{: class="table table-striped"}


### Return type

[**Conversation**](Conversation.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversation_participant_wrapup"></a>

## -[**WrapupCode**](WrapupCode.html) get_conversation_participant_wrapup(conversation_id, participant_id, opts)

Get the wrap-up for this conversation participant. 



Wraps GET /api/v2/conversations/{conversationId}/participants/{participantId}/wrapup 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversation ID

participant_id = "participant_id_example" # String | participant ID

opts = { 
  provisional: false # BOOLEAN | Indicates if the wrap-up code is provisional.
}

begin
  #Get the wrap-up for this conversation participant. 
  result = api_instance.get_conversation_participant_wrapup(conversation_id, participant_id, opts)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversation_participant_wrapup: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversation ID | 
 **participant_id** | **String**| participant ID | 
 **provisional** | **BOOLEAN**| Indicates if the wrap-up code is provisional. | [optional] [default to false]
{: class="table table-striped"}


### Return type

[**WrapupCode**](WrapupCode.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversation_participant_wrapupcodes"></a>

## -[**Array&lt;WrapupCode&gt;**](WrapupCode.html) get_conversation_participant_wrapupcodes(conversation_id, participant_id)

Get list of wrapup codes for this conversation participant



Wraps GET /api/v2/conversations/{conversationId}/participants/{participantId}/wrapupcodes 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversation ID

participant_id = "participant_id_example" # String | participant ID


begin
  #Get list of wrapup codes for this conversation participant
  result = api_instance.get_conversation_participant_wrapupcodes(conversation_id, participant_id)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversation_participant_wrapupcodes: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversation ID | 
 **participant_id** | **String**| participant ID | 
{: class="table table-striped"}


### Return type

[**Array&lt;WrapupCode&gt;**](WrapupCode.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversations"></a>

## -[**ConversationEntityListing**](ConversationEntityListing.html) get_conversations(opts)

Get conversations



Wraps GET /api/v2/conversations 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

opts = { 
  communication_type: "communication_type_example" # String | Call or Chat communication filtering
}

begin
  #Get conversations
  result = api_instance.get_conversations(opts)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversations: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **communication_type** | **String**| Call or Chat communication filtering | [optional] 
{: class="table table-striped"}


### Return type

[**ConversationEntityListing**](ConversationEntityListing.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversations_call"></a>

## -[**CallConversation**](CallConversation.html) get_conversations_call(conversation_id)

Get call conversation



Wraps GET /api/v2/conversations/calls/{conversationId} 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId


begin
  #Get call conversation
  result = api_instance.get_conversations_call(conversation_id)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversations_call: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
{: class="table table-striped"}


### Return type

[**CallConversation**](CallConversation.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversations_call_participant_wrapup"></a>

## -[**Wrapup**](Wrapup.html) get_conversations_call_participant_wrapup(conversation_id, participant_id, opts)

Get the wrap-up for this conversation participant. 



Wraps GET /api/v2/conversations/calls/{conversationId}/participants/{participantId}/wrapup 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

opts = { 
  provisional: false # BOOLEAN | Indicates if the wrap-up code is provisional.
}

begin
  #Get the wrap-up for this conversation participant. 
  result = api_instance.get_conversations_call_participant_wrapup(conversation_id, participant_id, opts)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversations_call_participant_wrapup: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
 **participant_id** | **String**| participantId | 
 **provisional** | **BOOLEAN**| Indicates if the wrap-up code is provisional. | [optional] [default to false]
{: class="table table-striped"}


### Return type

[**Wrapup**](Wrapup.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversations_call_participant_wrapupcodes"></a>

## -[**Array&lt;WrapupCode&gt;**](WrapupCode.html) get_conversations_call_participant_wrapupcodes(conversation_id, participant_id)

Get list of wrapup codes for this conversation participant



Wraps GET /api/v2/conversations/calls/{conversationId}/participants/{participantId}/wrapupcodes 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId


begin
  #Get list of wrapup codes for this conversation participant
  result = api_instance.get_conversations_call_participant_wrapupcodes(conversation_id, participant_id)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversations_call_participant_wrapupcodes: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
 **participant_id** | **String**| participantId | 
{: class="table table-striped"}


### Return type

[**Array&lt;WrapupCode&gt;**](WrapupCode.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversations_callback"></a>

## -[**CallbackConversation**](CallbackConversation.html) get_conversations_callback(conversation_id)

Get callback conversation



Wraps GET /api/v2/conversations/callbacks/{conversationId} 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId


begin
  #Get callback conversation
  result = api_instance.get_conversations_callback(conversation_id)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversations_callback: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
{: class="table table-striped"}


### Return type

[**CallbackConversation**](CallbackConversation.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversations_callback_participant_wrapup"></a>

## -[**Wrapup**](Wrapup.html) get_conversations_callback_participant_wrapup(conversation_id, participant_id, opts)

Get the wrap-up for this conversation participant. 



Wraps GET /api/v2/conversations/callbacks/{conversationId}/participants/{participantId}/wrapup 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

opts = { 
  provisional: false # BOOLEAN | Indicates if the wrap-up code is provisional.
}

begin
  #Get the wrap-up for this conversation participant. 
  result = api_instance.get_conversations_callback_participant_wrapup(conversation_id, participant_id, opts)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversations_callback_participant_wrapup: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
 **participant_id** | **String**| participantId | 
 **provisional** | **BOOLEAN**| Indicates if the wrap-up code is provisional. | [optional] [default to false]
{: class="table table-striped"}


### Return type

[**Wrapup**](Wrapup.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversations_callback_participant_wrapupcodes"></a>

## -[**Array&lt;WrapupCode&gt;**](WrapupCode.html) get_conversations_callback_participant_wrapupcodes(conversation_id, participant_id)

Get list of wrapup codes for this conversation participant



Wraps GET /api/v2/conversations/callbacks/{conversationId}/participants/{participantId}/wrapupcodes 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId


begin
  #Get list of wrapup codes for this conversation participant
  result = api_instance.get_conversations_callback_participant_wrapupcodes(conversation_id, participant_id)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversations_callback_participant_wrapupcodes: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
 **participant_id** | **String**| participantId | 
{: class="table table-striped"}


### Return type

[**Array&lt;WrapupCode&gt;**](WrapupCode.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversations_callbacks"></a>

## -[**CallbackConversationEntityListing**](CallbackConversationEntityListing.html) get_conversations_callbacks

Get callback conversations



Wraps GET /api/v2/conversations/callbacks 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

begin
  #Get callback conversations
  result = api_instance.get_conversations_callbacks
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversations_callbacks: #{e}"
end
~~~

### Parameters
This endpoint does not need any parameter.
{: class="table table-striped"}


### Return type

[**CallbackConversationEntityListing**](CallbackConversationEntityListing.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversations_calls"></a>

## -[**CallConversationEntityListing**](CallConversationEntityListing.html) get_conversations_calls

Get recent conversations



Wraps GET /api/v2/conversations/calls 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

begin
  #Get recent conversations
  result = api_instance.get_conversations_calls
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversations_calls: #{e}"
end
~~~

### Parameters
This endpoint does not need any parameter.
{: class="table table-striped"}


### Return type

[**CallConversationEntityListing**](CallConversationEntityListing.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversations_calls_history"></a>

## -[**CallConversationEntityListing**](CallConversationEntityListing.html) get_conversations_calls_history(opts)

Get call history



Wraps GET /api/v2/conversations/calls/history 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

opts = { 
  page_size: 25, # Integer | Page size
  page_number: 1, # Integer | Page number
  interval: "interval_example" # String | Interval string; format is ISO-8601. Separate start and end times with forward slash '/'
}

begin
  #Get call history
  result = api_instance.get_conversations_calls_history(opts)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversations_calls_history: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **page_size** | **Integer**| Page size | [optional] [default to 25]
 **page_number** | **Integer**| Page number | [optional] [default to 1]
 **interval** | **String**| Interval string; format is ISO-8601. Separate start and end times with forward slash &#39;/&#39; | [optional] 
{: class="table table-striped"}


### Return type

[**CallConversationEntityListing**](CallConversationEntityListing.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversations_calls_maximumconferenceparties"></a>

## -[**MaxParticipants**](MaxParticipants.html) get_conversations_calls_maximumconferenceparties

Get the maximum number of participants that this user can have on a conference



Wraps GET /api/v2/conversations/calls/maximumconferenceparties 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

begin
  #Get the maximum number of participants that this user can have on a conference
  result = api_instance.get_conversations_calls_maximumconferenceparties
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversations_calls_maximumconferenceparties: #{e}"
end
~~~

### Parameters
This endpoint does not need any parameter.
{: class="table table-striped"}


### Return type

[**MaxParticipants**](MaxParticipants.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversations_chat"></a>

## -[**ChatConversation**](ChatConversation.html) get_conversations_chat(conversation_id)

Get chat conversation



Wraps GET /api/v2/conversations/chats/{conversationId} 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId


begin
  #Get chat conversation
  result = api_instance.get_conversations_chat(conversation_id)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversations_chat: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
{: class="table table-striped"}


### Return type

[**ChatConversation**](ChatConversation.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversations_chat_participant_wrapup"></a>

## -[**Wrapup**](Wrapup.html) get_conversations_chat_participant_wrapup(conversation_id, participant_id, opts)

Get the wrap-up for this conversation participant. 



Wraps GET /api/v2/conversations/chats/{conversationId}/participants/{participantId}/wrapup 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

opts = { 
  provisional: false # BOOLEAN | Indicates if the wrap-up code is provisional.
}

begin
  #Get the wrap-up for this conversation participant. 
  result = api_instance.get_conversations_chat_participant_wrapup(conversation_id, participant_id, opts)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversations_chat_participant_wrapup: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
 **participant_id** | **String**| participantId | 
 **provisional** | **BOOLEAN**| Indicates if the wrap-up code is provisional. | [optional] [default to false]
{: class="table table-striped"}


### Return type

[**Wrapup**](Wrapup.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversations_chat_participant_wrapupcodes"></a>

## -[**Array&lt;WrapupCode&gt;**](WrapupCode.html) get_conversations_chat_participant_wrapupcodes(conversation_id, participant_id)

Get list of wrapup codes for this conversation participant



Wraps GET /api/v2/conversations/chats/{conversationId}/participants/{participantId}/wrapupcodes 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId


begin
  #Get list of wrapup codes for this conversation participant
  result = api_instance.get_conversations_chat_participant_wrapupcodes(conversation_id, participant_id)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversations_chat_participant_wrapupcodes: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
 **participant_id** | **String**| participantId | 
{: class="table table-striped"}


### Return type

[**Array&lt;WrapupCode&gt;**](WrapupCode.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversations_chats"></a>

## -[**ChatConversationEntityListing**](ChatConversationEntityListing.html) get_conversations_chats

Get recent chat conversations



Wraps GET /api/v2/conversations/chats 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

begin
  #Get recent chat conversations
  result = api_instance.get_conversations_chats
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversations_chats: #{e}"
end
~~~

### Parameters
This endpoint does not need any parameter.
{: class="table table-striped"}


### Return type

[**ChatConversationEntityListing**](ChatConversationEntityListing.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversations_cobrowsesession"></a>

## -[**CobrowseConversation**](CobrowseConversation.html) get_conversations_cobrowsesession(conversation_id)

Get cobrowse conversation



Wraps GET /api/v2/conversations/cobrowsesessions/{conversationId} 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId


begin
  #Get cobrowse conversation
  result = api_instance.get_conversations_cobrowsesession(conversation_id)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversations_cobrowsesession: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
{: class="table table-striped"}


### Return type

[**CobrowseConversation**](CobrowseConversation.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversations_cobrowsesession_participant_wrapup"></a>

## -[**Wrapup**](Wrapup.html) get_conversations_cobrowsesession_participant_wrapup(conversation_id, participant_id, opts)

Get the wrap-up for this conversation participant. 



Wraps GET /api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}/wrapup 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

opts = { 
  provisional: false # BOOLEAN | Indicates if the wrap-up code is provisional.
}

begin
  #Get the wrap-up for this conversation participant. 
  result = api_instance.get_conversations_cobrowsesession_participant_wrapup(conversation_id, participant_id, opts)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversations_cobrowsesession_participant_wrapup: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
 **participant_id** | **String**| participantId | 
 **provisional** | **BOOLEAN**| Indicates if the wrap-up code is provisional. | [optional] [default to false]
{: class="table table-striped"}


### Return type

[**Wrapup**](Wrapup.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversations_cobrowsesession_participant_wrapupcodes"></a>

## -[**Array&lt;WrapupCode&gt;**](WrapupCode.html) get_conversations_cobrowsesession_participant_wrapupcodes(conversation_id, participant_id)

Get list of wrapup codes for this conversation participant



Wraps GET /api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}/wrapupcodes 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId


begin
  #Get list of wrapup codes for this conversation participant
  result = api_instance.get_conversations_cobrowsesession_participant_wrapupcodes(conversation_id, participant_id)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversations_cobrowsesession_participant_wrapupcodes: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
 **participant_id** | **String**| participantId | 
{: class="table table-striped"}


### Return type

[**Array&lt;WrapupCode&gt;**](WrapupCode.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversations_cobrowsesessions"></a>

## -[**CobrowseConversationEntityListing**](CobrowseConversationEntityListing.html) get_conversations_cobrowsesessions

Get recent cobrowse conversations



Wraps GET /api/v2/conversations/cobrowsesessions 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

begin
  #Get recent cobrowse conversations
  result = api_instance.get_conversations_cobrowsesessions
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversations_cobrowsesessions: #{e}"
end
~~~

### Parameters
This endpoint does not need any parameter.
{: class="table table-striped"}


### Return type

[**CobrowseConversationEntityListing**](CobrowseConversationEntityListing.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversations_email"></a>

## -[**EmailConversation**](EmailConversation.html) get_conversations_email(conversation_id)

Get email conversation



Wraps GET /api/v2/conversations/emails/{conversationId} 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId


begin
  #Get email conversation
  result = api_instance.get_conversations_email(conversation_id)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversations_email: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
{: class="table table-striped"}


### Return type

[**EmailConversation**](EmailConversation.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversations_email_message"></a>

## -[**EmailMessage**](EmailMessage.html) get_conversations_email_message(conversation_id, message_id)

Get conversation message



Wraps GET /api/v2/conversations/emails/{conversationId}/messages/{messageId} 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

message_id = "message_id_example" # String | messageId


begin
  #Get conversation message
  result = api_instance.get_conversations_email_message(conversation_id, message_id)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversations_email_message: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
 **message_id** | **String**| messageId | 
{: class="table table-striped"}


### Return type

[**EmailMessage**](EmailMessage.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversations_email_messages"></a>

## -[**EmailMessageListing**](EmailMessageListing.html) get_conversations_email_messages(conversation_id)

Get conversation messages



Wraps GET /api/v2/conversations/emails/{conversationId}/messages 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId


begin
  #Get conversation messages
  result = api_instance.get_conversations_email_messages(conversation_id)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversations_email_messages: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
{: class="table table-striped"}


### Return type

[**EmailMessageListing**](EmailMessageListing.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversations_email_messages_draft"></a>

## -[**EmailMessage**](EmailMessage.html) get_conversations_email_messages_draft(conversation_id)

Get conversation draft reply



Wraps GET /api/v2/conversations/emails/{conversationId}/messages/draft 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId


begin
  #Get conversation draft reply
  result = api_instance.get_conversations_email_messages_draft(conversation_id)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversations_email_messages_draft: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
{: class="table table-striped"}


### Return type

[**EmailMessage**](EmailMessage.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversations_email_participant_wrapup"></a>

## -[**Wrapup**](Wrapup.html) get_conversations_email_participant_wrapup(conversation_id, participant_id, opts)

Get the wrap-up for this conversation participant. 



Wraps GET /api/v2/conversations/emails/{conversationId}/participants/{participantId}/wrapup 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

opts = { 
  provisional: false # BOOLEAN | Indicates if the wrap-up code is provisional.
}

begin
  #Get the wrap-up for this conversation participant. 
  result = api_instance.get_conversations_email_participant_wrapup(conversation_id, participant_id, opts)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversations_email_participant_wrapup: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
 **participant_id** | **String**| participantId | 
 **provisional** | **BOOLEAN**| Indicates if the wrap-up code is provisional. | [optional] [default to false]
{: class="table table-striped"}


### Return type

[**Wrapup**](Wrapup.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversations_email_participant_wrapupcodes"></a>

## -[**Array&lt;WrapupCode&gt;**](WrapupCode.html) get_conversations_email_participant_wrapupcodes(conversation_id, participant_id)

Get list of wrapup codes for this conversation participant



Wraps GET /api/v2/conversations/emails/{conversationId}/participants/{participantId}/wrapupcodes 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId


begin
  #Get list of wrapup codes for this conversation participant
  result = api_instance.get_conversations_email_participant_wrapupcodes(conversation_id, participant_id)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversations_email_participant_wrapupcodes: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
 **participant_id** | **String**| participantId | 
{: class="table table-striped"}


### Return type

[**Array&lt;WrapupCode&gt;**](WrapupCode.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversations_emails"></a>

## -[**EmailConversationEntityListing**](EmailConversationEntityListing.html) get_conversations_emails

Get recent email conversations



Wraps GET /api/v2/conversations/emails 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

begin
  #Get recent email conversations
  result = api_instance.get_conversations_emails
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversations_emails: #{e}"
end
~~~

### Parameters
This endpoint does not need any parameter.
{: class="table table-striped"}


### Return type

[**EmailConversationEntityListing**](EmailConversationEntityListing.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="patch_conversation_participant"></a>

## - patch_conversation_participant(conversation_id, participant_id, body)

Update a participant.

Update conversation participant.

Wraps PATCH /api/v2/conversations/{conversationId}/participants/{participantId} 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversation ID

participant_id = "participant_id_example" # String | participant ID

body = PureCloud::MediaParticipantRequest.new # MediaParticipantRequest | Update request


begin
  #Update a participant.
  api_instance.patch_conversation_participant(conversation_id, participant_id, body)
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->patch_conversation_participant: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversation ID | 
 **participant_id** | **String**| participant ID | 
 **body** | [**MediaParticipantRequest**](MediaParticipantRequest.html)| Update request | 
{: class="table table-striped"}


### Return type

nil (empty response body)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="patch_conversation_participant_attributes"></a>

## - patch_conversation_participant_attributes(conversation_id, participant_id, body)

Update the attributes on a conversation participant.



Wraps PATCH /api/v2/conversations/{conversationId}/participants/{participantId}/attributes 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversation ID

participant_id = "participant_id_example" # String | participant ID

body = PureCloud::ParticipantAttributes.new # ParticipantAttributes | Participant attributes


begin
  #Update the attributes on a conversation participant.
  api_instance.patch_conversation_participant_attributes(conversation_id, participant_id, body)
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->patch_conversation_participant_attributes: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversation ID | 
 **participant_id** | **String**| participant ID | 
 **body** | [**ParticipantAttributes**](ParticipantAttributes.html)| Participant attributes | 
{: class="table table-striped"}


### Return type

nil (empty response body)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="patch_conversations_call"></a>

## -[**Conversation**](Conversation.html) patch_conversations_call(conversation_id, body)

Update a conversation by setting it's recording state, merging in other conversations to create a conference, or disconnecting all of the participants



Wraps PATCH /api/v2/conversations/calls/{conversationId} 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

body = PureCloud::Conversation.new # Conversation | Conversation


begin
  #Update a conversation by setting it's recording state, merging in other conversations to create a conference, or disconnecting all of the participants
  result = api_instance.patch_conversations_call(conversation_id, body)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->patch_conversations_call: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
 **body** | [**Conversation**](Conversation.html)| Conversation | 
{: class="table table-striped"}


### Return type

[**Conversation**](Conversation.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="patch_conversations_call_participant"></a>

## - patch_conversations_call_participant(conversation_id, participant_id, body)

Update conversation participant



Wraps PATCH /api/v2/conversations/calls/{conversationId}/participants/{participantId} 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

body = PureCloud::MediaParticipantRequest.new # MediaParticipantRequest | Participant request


begin
  #Update conversation participant
  api_instance.patch_conversations_call_participant(conversation_id, participant_id, body)
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->patch_conversations_call_participant: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
 **participant_id** | **String**| participantId | 
 **body** | [**MediaParticipantRequest**](MediaParticipantRequest.html)| Participant request | 
{: class="table table-striped"}


### Return type

nil (empty response body)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="patch_conversations_call_participant_attributes"></a>

## - patch_conversations_call_participant_attributes(conversation_id, participant_id, body)

Update the attributes on a conversation participant.



Wraps PATCH /api/v2/conversations/calls/{conversationId}/participants/{participantId}/attributes 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

body = PureCloud::ParticipantAttributes.new # ParticipantAttributes | Participant attributes


begin
  #Update the attributes on a conversation participant.
  api_instance.patch_conversations_call_participant_attributes(conversation_id, participant_id, body)
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->patch_conversations_call_participant_attributes: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
 **participant_id** | **String**| participantId | 
 **body** | [**ParticipantAttributes**](ParticipantAttributes.html)| Participant attributes | 
{: class="table table-striped"}


### Return type

nil (empty response body)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="patch_conversations_call_participant_communication"></a>

## -[**Empty**](Empty.html) patch_conversations_call_participant_communication(conversation_id, participant_id, communication_id, body)

Update conversation participant's communication by disconnecting it.



Wraps PATCH /api/v2/conversations/calls/{conversationId}/participants/{participantId}/communications/{communicationId} 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

communication_id = "communication_id_example" # String | communicationId

body = PureCloud::MediaParticipantRequest.new # MediaParticipantRequest | Participant


begin
  #Update conversation participant's communication by disconnecting it.
  result = api_instance.patch_conversations_call_participant_communication(conversation_id, participant_id, communication_id, body)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->patch_conversations_call_participant_communication: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
 **participant_id** | **String**| participantId | 
 **communication_id** | **String**| communicationId | 
 **body** | [**MediaParticipantRequest**](MediaParticipantRequest.html)| Participant | 
{: class="table table-striped"}


### Return type

[**Empty**](Empty.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="patch_conversations_call_participant_consult"></a>

## -[**ConsultTransferResponse**](ConsultTransferResponse.html) patch_conversations_call_participant_consult(conversation_id, participant_id, body)

Change who can speak



Wraps PATCH /api/v2/conversations/calls/{conversationId}/participants/{participantId}/consult 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

body = PureCloud::ConsultTransferUpdate.new # ConsultTransferUpdate | new speak to


begin
  #Change who can speak
  result = api_instance.patch_conversations_call_participant_consult(conversation_id, participant_id, body)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->patch_conversations_call_participant_consult: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
 **participant_id** | **String**| participantId | 
 **body** | [**ConsultTransferUpdate**](ConsultTransferUpdate.html)| new speak to | 
{: class="table table-striped"}


### Return type

[**ConsultTransferResponse**](ConsultTransferResponse.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="patch_conversations_callback"></a>

## -[**Conversation**](Conversation.html) patch_conversations_callback(conversation_id, body)

Update a conversation by disconnecting all of the participants



Wraps PATCH /api/v2/conversations/callbacks/{conversationId} 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

body = PureCloud::Conversation.new # Conversation | Conversation


begin
  #Update a conversation by disconnecting all of the participants
  result = api_instance.patch_conversations_callback(conversation_id, body)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->patch_conversations_callback: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
 **body** | [**Conversation**](Conversation.html)| Conversation | 
{: class="table table-striped"}


### Return type

[**Conversation**](Conversation.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="patch_conversations_callback_participant"></a>

## - patch_conversations_callback_participant(conversation_id, participant_id, body)

Update conversation participant



Wraps PATCH /api/v2/conversations/callbacks/{conversationId}/participants/{participantId} 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

body = PureCloud::MediaParticipantRequest.new # MediaParticipantRequest | Participant


begin
  #Update conversation participant
  api_instance.patch_conversations_callback_participant(conversation_id, participant_id, body)
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->patch_conversations_callback_participant: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
 **participant_id** | **String**| participantId | 
 **body** | [**MediaParticipantRequest**](MediaParticipantRequest.html)| Participant | 
{: class="table table-striped"}


### Return type

nil (empty response body)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="patch_conversations_callback_participant_attributes"></a>

## - patch_conversations_callback_participant_attributes(conversation_id, participant_id, body)

Update the attributes on a conversation participant.



Wraps PATCH /api/v2/conversations/callbacks/{conversationId}/participants/{participantId}/attributes 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

body = PureCloud::ParticipantAttributes.new # ParticipantAttributes | Attributes


begin
  #Update the attributes on a conversation participant.
  api_instance.patch_conversations_callback_participant_attributes(conversation_id, participant_id, body)
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->patch_conversations_callback_participant_attributes: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
 **participant_id** | **String**| participantId | 
 **body** | [**ParticipantAttributes**](ParticipantAttributes.html)| Attributes | 
{: class="table table-striped"}


### Return type

nil (empty response body)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="patch_conversations_callback_participant_communication"></a>

## -[**Empty**](Empty.html) patch_conversations_callback_participant_communication(conversation_id, participant_id, communication_id, body)

Update conversation participant's communication by disconnecting it.



Wraps PATCH /api/v2/conversations/callbacks/{conversationId}/participants/{participantId}/communications/{communicationId} 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

communication_id = "communication_id_example" # String | communicationId

body = PureCloud::MediaParticipantRequest.new # MediaParticipantRequest | Participant


begin
  #Update conversation participant's communication by disconnecting it.
  result = api_instance.patch_conversations_callback_participant_communication(conversation_id, participant_id, communication_id, body)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->patch_conversations_callback_participant_communication: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
 **participant_id** | **String**| participantId | 
 **communication_id** | **String**| communicationId | 
 **body** | [**MediaParticipantRequest**](MediaParticipantRequest.html)| Participant | 
{: class="table table-striped"}


### Return type

[**Empty**](Empty.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="patch_conversations_chat"></a>

## -[**Conversation**](Conversation.html) patch_conversations_chat(conversation_id, body)

Update a conversation by disconnecting all of the participants



Wraps PATCH /api/v2/conversations/chats/{conversationId} 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

body = PureCloud::Conversation.new # Conversation | Conversation


begin
  #Update a conversation by disconnecting all of the participants
  result = api_instance.patch_conversations_chat(conversation_id, body)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->patch_conversations_chat: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
 **body** | [**Conversation**](Conversation.html)| Conversation | 
{: class="table table-striped"}


### Return type

[**Conversation**](Conversation.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="patch_conversations_chat_participant"></a>

## - patch_conversations_chat_participant(conversation_id, participant_id, body)

Update conversation participant



Wraps PATCH /api/v2/conversations/chats/{conversationId}/participants/{participantId} 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

body = PureCloud::MediaParticipantRequest.new # MediaParticipantRequest | Update request


begin
  #Update conversation participant
  api_instance.patch_conversations_chat_participant(conversation_id, participant_id, body)
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->patch_conversations_chat_participant: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
 **participant_id** | **String**| participantId | 
 **body** | [**MediaParticipantRequest**](MediaParticipantRequest.html)| Update request | 
{: class="table table-striped"}


### Return type

nil (empty response body)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="patch_conversations_chat_participant_attributes"></a>

## - patch_conversations_chat_participant_attributes(conversation_id, participant_id, body)

Update the attributes on a conversation participant.



Wraps PATCH /api/v2/conversations/chats/{conversationId}/participants/{participantId}/attributes 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

body = PureCloud::ParticipantAttributes.new # ParticipantAttributes | Participant attributes


begin
  #Update the attributes on a conversation participant.
  api_instance.patch_conversations_chat_participant_attributes(conversation_id, participant_id, body)
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->patch_conversations_chat_participant_attributes: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
 **participant_id** | **String**| participantId | 
 **body** | [**ParticipantAttributes**](ParticipantAttributes.html)| Participant attributes | 
{: class="table table-striped"}


### Return type

nil (empty response body)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="patch_conversations_chat_participant_communication"></a>

## -[**Empty**](Empty.html) patch_conversations_chat_participant_communication(conversation_id, participant_id, communication_id, body)

Update conversation participant's communication by disconnecting it.



Wraps PATCH /api/v2/conversations/chats/{conversationId}/participants/{participantId}/communications/{communicationId} 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

communication_id = "communication_id_example" # String | communicationId

body = PureCloud::MediaParticipantRequest.new # MediaParticipantRequest | Participant


begin
  #Update conversation participant's communication by disconnecting it.
  result = api_instance.patch_conversations_chat_participant_communication(conversation_id, participant_id, communication_id, body)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->patch_conversations_chat_participant_communication: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
 **participant_id** | **String**| participantId | 
 **communication_id** | **String**| communicationId | 
 **body** | [**MediaParticipantRequest**](MediaParticipantRequest.html)| Participant | 
{: class="table table-striped"}


### Return type

[**Empty**](Empty.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="patch_conversations_cobrowsesession"></a>

## -[**Conversation**](Conversation.html) patch_conversations_cobrowsesession(conversation_id, body)

Update a conversation by disconnecting all of the participants



Wraps PATCH /api/v2/conversations/cobrowsesessions/{conversationId} 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

body = PureCloud::Conversation.new # Conversation | Conversation


begin
  #Update a conversation by disconnecting all of the participants
  result = api_instance.patch_conversations_cobrowsesession(conversation_id, body)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->patch_conversations_cobrowsesession: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
 **body** | [**Conversation**](Conversation.html)| Conversation | 
{: class="table table-striped"}


### Return type

[**Conversation**](Conversation.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="patch_conversations_cobrowsesession_participant"></a>

## - patch_conversations_cobrowsesession_participant(conversation_id, participant_id, opts)

Update conversation participant



Wraps PATCH /api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId} 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

opts = { 
  body: PureCloud::MediaParticipantRequest.new # MediaParticipantRequest | 
}

begin
  #Update conversation participant
  api_instance.patch_conversations_cobrowsesession_participant(conversation_id, participant_id, opts)
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->patch_conversations_cobrowsesession_participant: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
 **participant_id** | **String**| participantId | 
 **body** | [**MediaParticipantRequest**](MediaParticipantRequest.html)|  | [optional] 
{: class="table table-striped"}


### Return type

nil (empty response body)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="patch_conversations_cobrowsesession_participant_attributes"></a>

## - patch_conversations_cobrowsesession_participant_attributes(conversation_id, participant_id, opts)

Update the attributes on a conversation participant.



Wraps PATCH /api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}/attributes 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

opts = { 
  body: PureCloud::ParticipantAttributes.new # ParticipantAttributes | 
}

begin
  #Update the attributes on a conversation participant.
  api_instance.patch_conversations_cobrowsesession_participant_attributes(conversation_id, participant_id, opts)
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->patch_conversations_cobrowsesession_participant_attributes: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
 **participant_id** | **String**| participantId | 
 **body** | [**ParticipantAttributes**](ParticipantAttributes.html)|  | [optional] 
{: class="table table-striped"}


### Return type

nil (empty response body)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="patch_conversations_cobrowsesession_participant_communication"></a>

## -[**Empty**](Empty.html) patch_conversations_cobrowsesession_participant_communication(conversation_id, participant_id, communication_id, body)

Update conversation participant's communication by disconnecting it.



Wraps PATCH /api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}/communications/{communicationId} 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

communication_id = "communication_id_example" # String | communicationId

body = PureCloud::MediaParticipantRequest.new # MediaParticipantRequest | Participant


begin
  #Update conversation participant's communication by disconnecting it.
  result = api_instance.patch_conversations_cobrowsesession_participant_communication(conversation_id, participant_id, communication_id, body)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->patch_conversations_cobrowsesession_participant_communication: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
 **participant_id** | **String**| participantId | 
 **communication_id** | **String**| communicationId | 
 **body** | [**MediaParticipantRequest**](MediaParticipantRequest.html)| Participant | 
{: class="table table-striped"}


### Return type

[**Empty**](Empty.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="patch_conversations_email"></a>

## -[**Conversation**](Conversation.html) patch_conversations_email(conversation_id, body)

Update a conversation by disconnecting all of the participants



Wraps PATCH /api/v2/conversations/emails/{conversationId} 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

body = PureCloud::Conversation.new # Conversation | Conversation


begin
  #Update a conversation by disconnecting all of the participants
  result = api_instance.patch_conversations_email(conversation_id, body)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->patch_conversations_email: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
 **body** | [**Conversation**](Conversation.html)| Conversation | 
{: class="table table-striped"}


### Return type

[**Conversation**](Conversation.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="patch_conversations_email_participant"></a>

## - patch_conversations_email_participant(conversation_id, participant_id, body)

Update conversation participant



Wraps PATCH /api/v2/conversations/emails/{conversationId}/participants/{participantId} 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

body = PureCloud::MediaParticipantRequest.new # MediaParticipantRequest | Update request


begin
  #Update conversation participant
  api_instance.patch_conversations_email_participant(conversation_id, participant_id, body)
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->patch_conversations_email_participant: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
 **participant_id** | **String**| participantId | 
 **body** | [**MediaParticipantRequest**](MediaParticipantRequest.html)| Update request | 
{: class="table table-striped"}


### Return type

nil (empty response body)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="patch_conversations_email_participant_attributes"></a>

## - patch_conversations_email_participant_attributes(conversation_id, participant_id, body)

Update the attributes on a conversation participant.



Wraps PATCH /api/v2/conversations/emails/{conversationId}/participants/{participantId}/attributes 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

body = PureCloud::ParticipantAttributes.new # ParticipantAttributes | Participant attributes


begin
  #Update the attributes on a conversation participant.
  api_instance.patch_conversations_email_participant_attributes(conversation_id, participant_id, body)
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->patch_conversations_email_participant_attributes: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
 **participant_id** | **String**| participantId | 
 **body** | [**ParticipantAttributes**](ParticipantAttributes.html)| Participant attributes | 
{: class="table table-striped"}


### Return type

nil (empty response body)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="patch_conversations_email_participant_communication"></a>

## -[**Empty**](Empty.html) patch_conversations_email_participant_communication(conversation_id, participant_id, communication_id, body)

Update conversation participant's communication by disconnecting it.



Wraps PATCH /api/v2/conversations/emails/{conversationId}/participants/{participantId}/communications/{communicationId} 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

communication_id = "communication_id_example" # String | communicationId

body = PureCloud::MediaParticipantRequest.new # MediaParticipantRequest | Participant


begin
  #Update conversation participant's communication by disconnecting it.
  result = api_instance.patch_conversations_email_participant_communication(conversation_id, participant_id, communication_id, body)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->patch_conversations_email_participant_communication: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
 **participant_id** | **String**| participantId | 
 **communication_id** | **String**| communicationId | 
 **body** | [**MediaParticipantRequest**](MediaParticipantRequest.html)| Participant | 
{: class="table table-striped"}


### Return type

[**Empty**](Empty.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="post_analytics_conversation_details_properties"></a>

## -[**PropertyIndexRequest**](PropertyIndexRequest.html) post_analytics_conversation_details_properties(conversation_id, body)

Index conversation properties



Wraps POST /api/v2/analytics/conversations/{conversationId}/details/properties 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

body = PureCloud::PropertyIndexRequest.new # PropertyIndexRequest | request


begin
  #Index conversation properties
  result = api_instance.post_analytics_conversation_details_properties(conversation_id, body)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->post_analytics_conversation_details_properties: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
 **body** | [**PropertyIndexRequest**](PropertyIndexRequest.html)| request | 
{: class="table table-striped"}


### Return type

[**PropertyIndexRequest**](PropertyIndexRequest.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="post_analytics_conversations_aggregates_query"></a>

## -[**AggregateQueryResponse**](AggregateQueryResponse.html) post_analytics_conversations_aggregates_query(body)

Query for conversation aggregates



Wraps POST /api/v2/analytics/conversations/aggregates/query 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

body = PureCloud::AggregationQuery.new # AggregationQuery | query


begin
  #Query for conversation aggregates
  result = api_instance.post_analytics_conversations_aggregates_query(body)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->post_analytics_conversations_aggregates_query: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **body** | [**AggregationQuery**](AggregationQuery.html)| query | 
{: class="table table-striped"}


### Return type

[**AggregateQueryResponse**](AggregateQueryResponse.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="post_analytics_conversations_details_query"></a>

## -[**AnalyticsConversationQueryResponse**](AnalyticsConversationQueryResponse.html) post_analytics_conversations_details_query(body)

Query for conversation details



Wraps POST /api/v2/analytics/conversations/details/query 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

body = PureCloud::ConversationQuery.new # ConversationQuery | query


begin
  #Query for conversation details
  result = api_instance.post_analytics_conversations_details_query(body)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->post_analytics_conversations_details_query: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **body** | [**ConversationQuery**](ConversationQuery.html)| query | 
{: class="table table-striped"}


### Return type

[**AnalyticsConversationQueryResponse**](AnalyticsConversationQueryResponse.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="post_conversation_participant_callbacks"></a>

## - post_conversation_participant_callbacks(conversation_id, participant_id, opts)

Create a new callback for the specified participant on the conversation.



Wraps POST /api/v2/conversations/{conversationId}/participants/{participantId}/callbacks 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversation ID

participant_id = "participant_id_example" # String | participant ID

opts = { 
  body: PureCloud::CreateCallbackCommand.new # CreateCallbackCommand | 
}

begin
  #Create a new callback for the specified participant on the conversation.
  api_instance.post_conversation_participant_callbacks(conversation_id, participant_id, opts)
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->post_conversation_participant_callbacks: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversation ID | 
 **participant_id** | **String**| participant ID | 
 **body** | [**CreateCallbackCommand**](CreateCallbackCommand.html)|  | [optional] 
{: class="table table-striped"}


### Return type

nil (empty response body)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="post_conversation_participant_replace"></a>

## - post_conversation_participant_replace(conversation_id, participant_id, body)

Replace this participant with the specified user and/or address



Wraps POST /api/v2/conversations/{conversationId}/participants/{participantId}/replace 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversation ID

participant_id = "participant_id_example" # String | participant ID

body = PureCloud::TransferRequest.new # TransferRequest | Transfer request


begin
  #Replace this participant with the specified user and/or address
  api_instance.post_conversation_participant_replace(conversation_id, participant_id, body)
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->post_conversation_participant_replace: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversation ID | 
 **participant_id** | **String**| participant ID | 
 **body** | [**TransferRequest**](TransferRequest.html)| Transfer request | 
{: class="table table-striped"}


### Return type

nil (empty response body)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="post_conversations_call"></a>

## -[**Conversation**](Conversation.html) post_conversations_call(conversation_id, body)

Add a new call to a conversation



Wraps POST /api/v2/conversations/calls/{conversationId} 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

body = PureCloud::CallCommand.new # CallCommand | Conversation


begin
  #Add a new call to a conversation
  result = api_instance.post_conversations_call(conversation_id, body)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->post_conversations_call: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
 **body** | [**CallCommand**](CallCommand.html)| Conversation | 
{: class="table table-striped"}


### Return type

[**Conversation**](Conversation.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="post_conversations_call_participant_consult"></a>

## -[**ConsultTransferResponse**](ConsultTransferResponse.html) post_conversations_call_participant_consult(conversation_id, participant_id, body)

Initiate and update consult transfer



Wraps POST /api/v2/conversations/calls/{conversationId}/participants/{participantId}/consult 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

body = PureCloud::ConsultTransfer.new # ConsultTransfer | Destination address & initial speak to


begin
  #Initiate and update consult transfer
  result = api_instance.post_conversations_call_participant_consult(conversation_id, participant_id, body)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->post_conversations_call_participant_consult: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
 **participant_id** | **String**| participantId | 
 **body** | [**ConsultTransfer**](ConsultTransfer.html)| Destination address &amp; initial speak to | 
{: class="table table-striped"}


### Return type

[**ConsultTransferResponse**](ConsultTransferResponse.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="post_conversations_call_participant_monitor"></a>

## - post_conversations_call_participant_monitor(conversation_id, participant_id)

Listen in on the conversation from the point of view of a given participant.



Wraps POST /api/v2/conversations/calls/{conversationId}/participants/{participantId}/monitor 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId


begin
  #Listen in on the conversation from the point of view of a given participant.
  api_instance.post_conversations_call_participant_monitor(conversation_id, participant_id)
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->post_conversations_call_participant_monitor: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
 **participant_id** | **String**| participantId | 
{: class="table table-striped"}


### Return type

nil (empty response body)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="post_conversations_call_participant_replace"></a>

## - post_conversations_call_participant_replace(conversation_id, participant_id, body)

Replace this participant with the specified user and/or address



Wraps POST /api/v2/conversations/calls/{conversationId}/participants/{participantId}/replace 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

body = PureCloud::TransferRequest.new # TransferRequest | Transfer request


begin
  #Replace this participant with the specified user and/or address
  api_instance.post_conversations_call_participant_replace(conversation_id, participant_id, body)
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->post_conversations_call_participant_replace: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
 **participant_id** | **String**| participantId | 
 **body** | [**TransferRequest**](TransferRequest.html)| Transfer request | 
{: class="table table-striped"}


### Return type

nil (empty response body)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="post_conversations_call_participants"></a>

## -[**Conversation**](Conversation.html) post_conversations_call_participants(conversation_id, body)

Add participants to a conversation



Wraps POST /api/v2/conversations/calls/{conversationId}/participants 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

body = PureCloud::Conversation.new # Conversation | Conversation


begin
  #Add participants to a conversation
  result = api_instance.post_conversations_call_participants(conversation_id, body)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->post_conversations_call_participants: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
 **body** | [**Conversation**](Conversation.html)| Conversation | 
{: class="table table-striped"}


### Return type

[**Conversation**](Conversation.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="post_conversations_callback_participant_replace"></a>

## - post_conversations_callback_participant_replace(conversation_id, participant_id, body)

Replace this participant with the specified user and/or address



Wraps POST /api/v2/conversations/callbacks/{conversationId}/participants/{participantId}/replace 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

body = PureCloud::TransferRequest.new # TransferRequest | Transfer request


begin
  #Replace this participant with the specified user and/or address
  api_instance.post_conversations_callback_participant_replace(conversation_id, participant_id, body)
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->post_conversations_callback_participant_replace: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
 **participant_id** | **String**| participantId | 
 **body** | [**TransferRequest**](TransferRequest.html)| Transfer request | 
{: class="table table-striped"}


### Return type

nil (empty response body)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="post_conversations_callbacks"></a>

## -[**CreateCallbackResponse**](CreateCallbackResponse.html) post_conversations_callbacks(body)

Create a Callback



Wraps POST /api/v2/conversations/callbacks 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

body = PureCloud::CreateCallbackCommand.new # CreateCallbackCommand | Callback


begin
  #Create a Callback
  result = api_instance.post_conversations_callbacks(body)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->post_conversations_callbacks: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **body** | [**CreateCallbackCommand**](CreateCallbackCommand.html)| Callback | 
{: class="table table-striped"}


### Return type

[**CreateCallbackResponse**](CreateCallbackResponse.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="post_conversations_calls"></a>

## -[**CreateCallResponse**](CreateCallResponse.html) post_conversations_calls(body)

Create a call conversation



Wraps POST /api/v2/conversations/calls 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

body = PureCloud::CreateCallRequest.new # CreateCallRequest | Call request


begin
  #Create a call conversation
  result = api_instance.post_conversations_calls(body)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->post_conversations_calls: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **body** | [**CreateCallRequest**](CreateCallRequest.html)| Call request | 
{: class="table table-striped"}


### Return type

[**CreateCallResponse**](CreateCallResponse.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="post_conversations_chat_participant_replace"></a>

## - post_conversations_chat_participant_replace(conversation_id, participant_id, body)

Replace this participant with the specified user and/or address



Wraps POST /api/v2/conversations/chats/{conversationId}/participants/{participantId}/replace 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

body = PureCloud::TransferRequest.new # TransferRequest | Transfer request


begin
  #Replace this participant with the specified user and/or address
  api_instance.post_conversations_chat_participant_replace(conversation_id, participant_id, body)
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->post_conversations_chat_participant_replace: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
 **participant_id** | **String**| participantId | 
 **body** | [**TransferRequest**](TransferRequest.html)| Transfer request | 
{: class="table table-striped"}


### Return type

nil (empty response body)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="post_conversations_chats"></a>

## -[**ChatConversation**](ChatConversation.html) post_conversations_chats(body)

Create a web chat conversation



Wraps POST /api/v2/conversations/chats 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

body = PureCloud::CreateWebChatRequest.new # CreateWebChatRequest | Create web chat request


begin
  #Create a web chat conversation
  result = api_instance.post_conversations_chats(body)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->post_conversations_chats: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **body** | [**CreateWebChatRequest**](CreateWebChatRequest.html)| Create web chat request | 
{: class="table table-striped"}


### Return type

[**ChatConversation**](ChatConversation.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="post_conversations_cobrowsesession_participant_replace"></a>

## - post_conversations_cobrowsesession_participant_replace(conversation_id, participant_id, opts)

Replace this participant with the specified user and/or address



Wraps POST /api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}/replace 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

opts = { 
  body: PureCloud::TransferRequest.new # TransferRequest | 
}

begin
  #Replace this participant with the specified user and/or address
  api_instance.post_conversations_cobrowsesession_participant_replace(conversation_id, participant_id, opts)
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->post_conversations_cobrowsesession_participant_replace: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
 **participant_id** | **String**| participantId | 
 **body** | [**TransferRequest**](TransferRequest.html)|  | [optional] 
{: class="table table-striped"}


### Return type

nil (empty response body)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="post_conversations_email_messages"></a>

## -[**EmailMessage**](EmailMessage.html) post_conversations_email_messages(conversation_id, body)

Send an email reply



Wraps POST /api/v2/conversations/emails/{conversationId}/messages 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

body = PureCloud::EmailMessage.new # EmailMessage | Reply


begin
  #Send an email reply
  result = api_instance.post_conversations_email_messages(conversation_id, body)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->post_conversations_email_messages: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
 **body** | [**EmailMessage**](EmailMessage.html)| Reply | 
{: class="table table-striped"}


### Return type

[**EmailMessage**](EmailMessage.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="post_conversations_email_participant_replace"></a>

## - post_conversations_email_participant_replace(conversation_id, participant_id, body)

Replace this participant with the specified user and/or address



Wraps POST /api/v2/conversations/emails/{conversationId}/participants/{participantId}/replace 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

body = PureCloud::TransferRequest.new # TransferRequest | Transfer request


begin
  #Replace this participant with the specified user and/or address
  api_instance.post_conversations_email_participant_replace(conversation_id, participant_id, body)
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->post_conversations_email_participant_replace: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
 **participant_id** | **String**| participantId | 
 **body** | [**TransferRequest**](TransferRequest.html)| Transfer request | 
{: class="table table-striped"}


### Return type

nil (empty response body)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="post_conversations_emails"></a>

## -[**EmailConversation**](EmailConversation.html) post_conversations_emails(body)

Create an email conversation



Wraps POST /api/v2/conversations/emails 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

body = PureCloud::CreateEmailRequest.new # CreateEmailRequest | Create email request


begin
  #Create an email conversation
  result = api_instance.post_conversations_emails(body)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->post_conversations_emails: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **body** | [**CreateEmailRequest**](CreateEmailRequest.html)| Create email request | 
{: class="table table-striped"}


### Return type

[**EmailConversation**](EmailConversation.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="post_conversations_faxes"></a>

## -[**FaxSendResponse**](FaxSendResponse.html) post_conversations_faxes(body)

Create Fax Conversation



Wraps POST /api/v2/conversations/faxes 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

body = PureCloud::FaxSendRequest.new # FaxSendRequest | Fax


begin
  #Create Fax Conversation
  result = api_instance.post_conversations_faxes(body)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->post_conversations_faxes: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **body** | [**FaxSendRequest**](FaxSendRequest.html)| Fax | 
{: class="table table-striped"}


### Return type

[**FaxSendResponse**](FaxSendResponse.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="put_conversations_email_messages_draft"></a>

## -[**EmailMessage**](EmailMessage.html) put_conversations_email_messages_draft(conversation_id, body)

Update conversation draft reply



Wraps PUT /api/v2/conversations/emails/{conversationId}/messages/draft 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

body = PureCloud::EmailMessage.new # EmailMessage | Draft


begin
  #Update conversation draft reply
  result = api_instance.put_conversations_email_messages_draft(conversation_id, body)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->put_conversations_email_messages_draft: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId | 
 **body** | [**EmailMessage**](EmailMessage.html)| Draft | 
{: class="table table-striped"}


### Return type

[**EmailMessage**](EmailMessage.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json