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Versions: 51
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Contents
require 'fog/core/model'
module Fog
module Support
class StormOnDemand
class Ticket < Fog::Model
identity :id
attribute :accnt
attribute :account
attribute :body
attribute :closed
attribute :email
attribute :handler
attribute :last_responded
attribute :received
attribute :secid
attribute :status
attribute :subject
attribute :type
def initialize(attributes={})
super
end
def add_feedback(options)
requires :identity
res = service.add_feedback({:id => identity}.merge!(options)).body
res['feedback'].to_i == 1 ? true : false
end
def add_transaction_feedback(options)
requires :identity
requires :secid
params = {:ticket_id => identity,
:secid => secid}.merge!(options)
service.add_transaction_feedback(params).body
end
def authenticate(options)
requires :identity
requires :secid
params = {:id => identity, :secid => secid}.merge!(options)
service.authenticate(params).body
end
def close
requires :identity
requires :secid
res = service.close_ticket(:id => identity, :secid => secid).body
res['closed'].to_i == 1 ? true : false
end
def reopen
requires :identity
requires :secid
res = service.reopen_ticket(:id => identity, :secid => secid).body
res['reopened'].to_i == 1 ? true : false
end
def reply(options)
requires :identity
requires :secid
res = service.reply_ticket({:id => identity,
:secid => secid}.merge!(options)).body
res['reply'].to_i == 1 ? true : false
end
end
end
end
end
Version data entries
51 entries across 51 versions & 3 rubygems