module TermCategories # # def self.get_term_categories {"a friendly place to be" => "Atmosphere (Feeling/Safety)", "a great workout environment" => "Atmosphere (Feeling/Safety)", "a little claustrophobic on the exercise room floor" => "Facility - Size", "a lot of activities for all ages" => "Group Ex - Variety", "a lot of different stuff to do" => "Group Ex - Variety", "a lot of milling around and socializing in the fitness area" => "Facility - Size", "a well-run facility" => "Facility - General", "accessible and friendly" => "Atmosphere (Feeling/Safety)", "accommodate busy families" => "Facility - Hours", "activities (like YFL) keep us accountable to our workouts and goals" => "Adult Programs", "add more contemporary exercise classes" => "Group Ex - Variety", "add more yoga/pilates classes" => "Group Ex - Schedule", "added to the welcoming atmosphere" => "Atmosphere (Feeling/Safety)", "adding bath towels in the locker rooms would be a plus" => "Facility - General", "adding some Pilates equipment" => "Equipment - Weight Machines", "all ages groups have good choice of programs" => "Children's Programs - General", "all instructors are unprepared for classes" => "Children's Programs - General", "all instructors would be well-served with some type of training related to small children" => "Children's Programs - General", "all members cannot go to any y" => "Facility - Policy", "all of my friends swim" => "Aquatics - General", "all of the staff are very great and friendly" => "Staff - Demeanor", "all the equipment is all in good shape" => "Equipment - Cardio", "all the swim lanes are given to the swim team" => "Aquatics - General", "allowed the kids to play, denigrating the adult game and risking injury to the kids " => "Atmosphere (Feeling/Safety)", "allows us to be stress free about the membership" => "Cost/Value - Membership", "always excellent service" => "Staff - Availability", "always find something a little different to do" => "Group Ex - Variety", "always know where your children are and that's comforting" => "Atmosphere (Feeling/Safety)", "always really friendly" => "Staff - Demeanor", "always seems to be clean" => "Facility - Cleanliness", "always takes too long to get the equipment running after it has broken down" => "Equipment - Cardio", "am involved in the group exercise classes" => "Group Ex - Variety", "am not particularly impressed with the workout area or overall condition of the interior of the building" => "Facility - General", "am pleased with the Y" => "Cost/Value - Membership", "am so close to the mall that I go there every morning at 7:30 and walk for an hour" => "Facility - Location", "am very happy w/Y lots of machines" => "Equipment - Weight Machines", "am working out in a Christian environment" => "Mission", "and plan to remain members as long as we live here" => "Facility - General", "another rowing machine since there is just one" => "Equipment - Cardio", "appeals to both kids and adults " => "Facility - General", "appeals to someone looking for a varied workout" => "Group Ex - Variety", "appears to focus more heavily on that mission than meeting the demands of traditional membership" => "Mission", "appreciate all the classes you offer" => "Group Ex - Variety", "appreciate how the Y reaches out to the community" => "Mission", "appreciate that it is good for kids" => "Children's Programs - General", "appreciate that it opens at" => "Facility - Hours", "appreciate that you offer daycare services for families" => "Children's Programs - General", "appreciate the community feel of the facility" => "Atmosphere (Feeling/Safety)", "appreciate the programs for children" => "Children's Programs - General", "appreciate the variety of equipment and amenities" => "Equipment - General", "appreciate the wide variety of activities to choose from" => "Group Ex - Variety", "appreciate the wide variety of programs and activities" => "Group Ex - Variety", "appreciate the wonderful programs the Y provides for the community" => "Mission", "appreciate the youth program that teaches kids how to use the machines" => "Children's Programs - General", "appreicate you all SO much" => "Staff - Knowledge", "are a lot of different equipment" => "Equipment - Weight Machines", "are a lot of opportunities to do different things" => "Group Ex - Variety", "are all very helpful and nice" => "Staff - Demeanor", "are always available" => "Equipment - Weight Machines", "are always kids under 18 in the adult locker rooms" => "Atmosphere (Feeling/Safety)", "are always swim classes that are being cancelled" => "Aquatics - General", "are always very crowded" => "Group Ex - Variety", "are always very friendly" => "Staff - Demeanor", "are available for the kids" => "Children's Programs - General", "are completely inflexible about allowing us to stay until 9:30 PM to make up for the time lost to the youth BB programs" => "Facility - Hours", "are fantastic with the babies" => "Child Watch", "are few, if any, programs for my age group" => "Adult Programs", "are friendly" => "Staff - Demeanor", "are good as far as their hours for different programs and groups" => "Facility - Hours", "are great" => "Facility - Hours", "are helpful, courteous" => "Staff - Knowledge", "are in much needed repair or need to be replaced" => "Facility - General", "are limited" => "Facility - Hours", "are lots of activities" => "Adult Programs", "are lots of activities for both adults and children" => "Children's Programs - General", "are lots of activities for children" => "Children's Programs - General", "are many activities for adults and children" => "Atmosphere (Feeling/Safety)", "are many different sports for the kids" => "Children's Programs - Sports", "are many kids under 10 in the workout area that should not be in that part of the Y" => "Atmosphere (Feeling/Safety)", "are many programs that individuals can choose" => "Group Ex - Variety", "are more supervised than they used to be" => "Children's Programs - General", "are nice" => "Staff - Demeanor", "are not at convenient times" => "Group Ex - Schedule", "are not picked up from the school until almost 4pm, an hour late" => "Child Watch", "are often way too many lights on outside during all times of the day" => "Facility - General", "are ok but not always really organized" => "Children's Programs - Sports", "are plenty of programs to choose from" => "Cost/Value - Programs", "are providing an affordable and quality facility" => "Cost/Value - Membership", "are really happ there" => "Children's Programs - General", "are so devoted and wonderful with the kids" => "Staff - Demeanor", "are so helpful and welcoming" => "Staff - Demeanor", "are taking too long in fixing the steam room" => "Facility - General", "are too short" => "Children's Programs - Aquatics", "are very few at night" => "Group Ex - Schedule", "are very friendly and helpful" => "Staff - Demeanor", "are very friendly and knowledgeable" => "Staff - Knowledge", "are very helpful" => "Staff - Demeanor", "are very kind and helpful" => "Staff - Knowledge", "are very polite" => "Staff - Demeanor", "are well kept" => "Facility - Cleanliness", "are what make the Y a totally unique experience" => "Cost/Value - Membership", "areas are not available due to repairs or broken" => "Facility - General", "aren't always programs available at convient times" => "Group Ex - Schedule", "aren't helping anyone" => "Personal Training", "atmosphere is wonderful and friendly" => "Atmosphere (Feeling/Safety)", "attend and they love it" => "Children's Programs - General", "attended summer camps and really enjoyed them" => "Children's Programs - General", "attends the Y to swim, lift weights, run on the track" => "Aquatics - General", "availability and times of the classes are great" => "Group Ex - Schedule", "bathrooms and changing rooms need to be cleaner" => "Facility - Cleanliness", "be around people who like having fun, who are positive, and who also like taking care of themselves" => "Atmosphere (Feeling/Safety)", "became limiting since our schedule did not coincide with the free swimming time available during the week" => "Aquatics - Hours", "Been a positive experience" => "Atmosphere (Feeling/Safety)", "been very happy with the Y programs" => "Adult Programs", "believe that the pool here is the perfect size" => "Aquatics - Size", "best person there" => "Staff - Availability", "BODYPUMP, BODYCOMBAT, and RPM have motivated me to workout more and have changed by body" => "Group Ex - Variety", "boot camp classes are held in the morning, well not everyone can make it in the morning" => "Group Ex - Schedule", "building is out of date" => "Facility - General", "buildings and facilities are old" => "Facility - General", "buildings are spacious and comfortable" => "Facility - Size", "bummer" => "Cost/Value - Membership", "camps are a fun place" => "Children's Programs - General", "can be smug" => "Staff - Demeanor", "can get congested sometimes" => "Facility - Size", "can get involved with many different programs" => "Children's Programs - Aquatics", "can make so many friends there" => "Atmosphere (Feeling/Safety)", "can schedule their exercise programs easily" => "Group Ex - Schedule", "can swim laps or water run" => "Aquatics - General", "can use the pool with all of the slides" => "Aquatics - General", "can usually count on a good workout" => "Facility - General", "can workout and get new friendship also" => "Atmosphere (Feeling/Safety)", "cannot begin to tell you how frustrating this is" => "Facility - General", "cannot make those classes" => "Group Ex - Schedule", "cardio equipment never too crowded" => "Facility - Size", "caters to elderly people" => "Staff - Availability", "change the hours to accommodate school children" => "Aquatics - Hours", "child care at the Y is awesome" => "Child Watch", "child care staff is great" => "Child Watch", "child programs are a little too expensive" => "Children's Programs - Aquatics", "child watch is awesome" => "Child Watch", "childcare room makes it so I can workout" => "Child Watch", "children can make friends outside of school" => "Children's Programs - General", "children lose interest" => "Aquatics - General", "children need to feel welcome" => "Atmosphere (Feeling/Safety)", "chose the high ranking because of the golden services" => "Facility - General", "class I have attended is wonderful" => "Group Ex - Schedule", "class instructors are friendly and full of energy" => "Group Ex - Instructor", "classes are also fun" => "Group Ex - Variety", "classes are good" => "Group Ex - Schedule", "classes are great" => "Group Ex - Variety", "classes at the Northwest Y and West Park Village Y are way too crowded" => "Facility - Size", "clean (most of the time) pool" => "Aquatics - General", "clean exercise room more" => "Facility - Cleanliness", "Clean facilities" => "Facility - Cleanliness", "come only for the Silver Sneakers program" => "Silver Sneakers", "communication between the Y and parents definitely needs work" => "Staff - Availability", "community feeling" => "Atmosphere (Feeling/Safety)", "Community involvement" => "Mission", "consider it to be the best facility" => "Facility - General", "construction made the downtown location more challenging" => "Facility - General", "continue to encounter delays and excuses" => "Facility - General", "convenient for downtown" => "Facility - Location", "Convenient group exercise classes" => "Group Ex - Schedule", "convenient hours" => "Facility - Hours", "core values are fantastic" => "Mission", "cost is right for me" => "Cost/Value - Membership", "cost of being a member and participating in classes is extremely expensive for a facility that is in dire need of repair" => "Cost/Value - Membership", "cost of the kids classes is high" => "Cost/Value - Programs", "costs a bit more than other local gyms" => "Cost/Value - Membership", "could be more experienced and more aggressive in getting kids to try" => "Children's Programs - Aquatics", "could be nice if the instructors helped the people in the classes a little bit more" => "Group Ex - Instructor", "could be open later hours" => "Facility - Hours", "could establish a bigger stretching area for members" => "Facility - Size", "could not find the time to help the senior citizens" => "Staff - Availability", "could still use some improvement" => "Facility - Cleanliness", "couples with no kids would like to go to more superficial gym" => "Atmosphere (Feeling/Safety)", "courtesy of the employees" => "Staff - Demeanor", "creates a dangerously slippery floor" => "Atmosphere (Feeling/Safety)", "creates a opportunity for parents to forget to make that extra stop in the afternoon, thus causing a $10 late fee" => "Cost/Value - Programs", "crowding can cause a lot of chaos" => "Facility - Size", "cycling machines I like to use are not in great working order" => "Equipment - Cardio", "daughter does volleyball and that is great" => "Children's Programs - Sports", "daughter takes swim lessons and the instructors are awesome" => "Children's Programs - Aquatics", "daycare is wonderful" => "Children's Programs - General", "decent wellness center" => "Equipment - Cardio", "depends on the persons needs" => "Personal Reasons", "develop area for personal training" => "Facility - Size", "did a great job supporting the community during the storms" => "Mission", "did not build an indoor pool" => "Aquatics - General", "Did not put in a water slide for the kids" => "Children's Programs - Aquatics", "did not renew our membership was due to the cost" => "Cost/Value - Membership", "did the after school programs and loved" => "Children's Programs - General", "didn't like was that I have been robbed twice there" => "Atmosphere (Feeling/Safety)", "different classes are great" => "Group Ex - Variety", "different classes you offer for both children and adults" => "Group Ex - Variety", "disappointed with several of the instructors" => "Group Ex - Instructor", "discount on after school care" => "Cost/Value - Programs", "discount on all children's sporting activities" => "Cost/Value - Programs", "dislike how youths cannot go to the weight room" => "Children's Programs - General", "dissapointed with limited hours on Sunday" => "Facility - Hours", "do believe that the people that work there are clear about their mission" => "Mission", "do like the pricing of membership" => "Cost/Value - Membership", "do not believe that the Y has tried to meet the needs of the members of the class" => "Cost/Value - Membership", "do not have sauna or whirlpool" => "Aquatics - General", "do not help them in good working order" => "Equipment - Cardio", "do not know how to teach," => "Children's Programs - Aquatics", "do not like is the parking" => "Parking", "do not like using the hand blower" => "Facility - Cleanliness", "do not think one of the employees but James is trained and qualified" => "Staff - Knowledge", "do not think that the group workout room is cool enough" => "Facility - General", "do really enjoy using the hot tub and the pool" => "Aquatics - General", "does a fairly good job maintaining the facility" => "Facility - Cleanliness", "does a good job of making me feel comfortable" => "Atmosphere (Feeling/Safety)", "does a great job for the amount of limited space" => "Facility - Location", "does not even have a single machine with a personal tv" => "Equipment - Cardio", "does not give out info when it is needed" => "Staff - Availability", "does not have good competitive price rates" => "Cost/Value - Membership", "doesn't leave anything for the younger kids" => "Facility - Size", "doesn't offer a 6-week challenge" => "Adult Programs", "doesn't offer anything for the adults" => "Adult Programs", "doing a great job" => "Facility - General", "don't agree with letting members pay less" => "Cost/Value - Membership", "don't feel that I am getting my money's worth" => "Cost/Value - Membership", "don't get to use our membership very often" => "Personal Reasons", "don't go as much as I'd like because it is a good 20 minute drive to get there" => "Facility - Location", "don't know anyone who attends the Y or would want to" => "Cost/Value - Membership", "don't leave any room for people who want to swim laps" => "Aquatics - Size", "don't like how a lot of the classee are offered in the morning and afternoon" => "Children's Programs - General", "don't like the new guest policy" => "Facility - Policy", "don't use the other amenities" => "Facility - General", "downfall would be the inability to miss a day of swim class and be ablet o have a makeup day" => "Children's Programs - Aquatics", "downfall would be the often occuring closing of the pool" => "Aquatics - Hours", "drafted too much money out of my account for dues" => "Cost/Value - Membership", "dues are a little high compared to other facilities" => "Cost/Value - Membership", "During the most desireable hours the wait for equipment can be long " => "Equipment - General", "easy to work out" => "Facility - General", "Enclose the pool and heat it for year-round use" => "Aquatics - General", "encouraged people to go for swim lessons" => "Children's Programs - Aquatics", "enjoy all the aerobics classes" => "Group Ex - Variety", "enjoy all the great amenities the Y has to offer" => "Facility - General", "enjoy doing water aerobics and cardio equipment" => "Aquatics - General", "enjoy everything" => "Facility - General", "enjoy everything " => "Children's Programs - General", "enjoy going because of variety of equipment" => "Equipment - Weight Machines", "enjoy going to different programs" => "Adult Programs", "enjoy going to summer camp at the Y " => "Children's Programs - General", "enjoy going to the Y" => "Facility - General", "enjoy it Especially where the treadmills are located so I can look out the window " => "Equipment - Cardio", "enjoy its location" => "Facility - Location", "enjoy lifting the free weights in the fitness center" => "Equipment - Free Weights", "enjoy running the track and playing basketball" => "Facility - General", "enjoy silver sneakers" => "Silver Sneakers", "enjoy taking Spin class " => "Group Ex - Variety", "enjoy the atmosphere" => "Atmosphere (Feeling/Safety)", "enjoy the cardio equipment" => "Equipment - Cardio", "enjoy the child care and the pool" => "Child Watch", "enjoy the classes" => "Group Ex - Variety", "enjoy the daycare" => "Child Watch", "enjoy the diversity" => "Facility - General", "enjoy the exercise equipment" => "Equipment - General", "enjoy the family free swim" => "Children's Programs - Aquatics", "enjoy the fellowship" => "Atmosphere (Feeling/Safety)", "enjoy the fitness equipment" => "Equipment - Cardio", "enjoy the friendly staff" => "Staff - Demeanor", "enjoy the group classes" => "Group Ex - Variety", "enjoy the group exercise classes" => "Group Ex - Variety", "enjoy the machines" => "Equipment - Weight Machines", "enjoy the outdoor pool in the Summer and the indoor pool in the cooler weather" => "Aquatics - General", "enjoy the people and the staff" => "Atmosphere (Feeling/Safety)", "enjoy the pool" => "Aquatics - General", "enjoy the program classes Zumba, body pump" => "Group Ex - Variety", "enjoy the programs" => "Adult Programs", "enjoy the sport programs" => "Children's Programs - Sports", "enjoy the staff at the Y" => "Staff - Knowledge", "enjoy the variety of exercise equipment" => "Equipment - Cardio", "enjoy the variety of exercises equipmen" => "Equipment - General", "enjoy the water park" => "Aquatics - General", "enjoy the weight machines" => "Equipment - Weight Machines", "enjoy the workout classes" => "Group Ex - Variety", "enjoy the Y staff and their level of professionalism " => "Staff - Demeanor", "enjoy the YMCA" => "Facility - General", "enjoy the youth programs" => "Children's Programs - General", "enjoy the youth sports programs" => "Children's Programs - Sports", "enjoy the zumba classes" => "Group Ex - Variety", "enjoy using the cardio equipment" => "Equipment - Cardio", "enjoy using the pool" => "Aquatics - General", "enjoy working out at the Y" => "Cost/Value - Membership", "enjoy working out in a friendly safe environment" => "Atmosphere (Feeling/Safety)", "enjoyed and gotten a lot out of the Boot Camp and the other adult exercise programs" => "Group Ex - Variety", "enjoyed coming to zumba gold on Wednesday morning" => "Group Ex - Variety", "enjoyed the 5 years" => "Facility - General", "enjoyed the class so much" => "Aquatics - General", "enjoyed the pilates and group exercise classes" => "Group Ex - Variety", "enjoyed the sports sampler, T-ball and soccer" => "Children's Programs - Sports", "enjoyed the Y summer camp, basketball and volleyball " => "Children's Programs - Sports", "enjoys friendly environment" => "Atmosphere (Feeling/Safety)", "enjoys playing basketball there" => "Children's Programs - Sports", "enough equipment to go around" => "Equipment - Cardio", "equipment is easily accessible" => "Equipment - Cardio", "equipment is easy to use" => "Equipment - Weight Machines", "equipment is good and in good shape" => "Equipment - Cardio", "equipment is great" => "Equipment - Weight Machines", "equipment is nice and clean" => "Facility - Cleanliness", "equipment is state of the art" => "Equipment - Cardio", "equipment is tired needs cleaning and upgrades" => "Equipment - Cardio", "equipment is very dated" => "Equipment - Cardio", "equipment seems to not get fixed" => "Equipment - Cardio", "equipment variety is excellent" => "Equipment - Cardio", "especially love the yoga and zumba class" => "Group Ex - Variety", "especially the youth sport programs" => "Children's Programs - Sports", "Everyone is friendly" => "Staff - Demeanor", "Everyone is nice" => "Atmosphere (Feeling/Safety)", "everyone is so friendly" => "Staff - Demeanor", "everyone is very friendly" => "Staff - Demeanor", "Everyone is willing to help us" => "Staff - Demeanor", "everyone seems to be very helpful" => "Staff - Knowledge", "Everyone that works there is so welcoming" => "Staff - Demeanor", "everyone there is very friendly and pleasant" => "Staff - Demeanor", "everything already being shut down around 9 at night" => "Facility - Hours", "everything is clean" => "Facility - Cleanliness", "Everything is going great" => "Cost/Value - Membership", "everything the Y has to offer" => "Atmosphere (Feeling/Safety)", "Everything with the Y is so last minute" => "Staff - Knowledge", "everything you need" => "Facility - General", "everything you need family wise" => "Facility - General", "excellent exercise facility" => "Facility - General", "excellent staff" => "Staff - Knowledge", "excellent staff people to help members" => "Staff - Knowledge", "excellent swimming facility" => "Aquatics - General", "EXCITED ABOUT MANY OF YOUR NEW PROGRAMS" => "Adult Programs", "exercise room is nice" => "Facility - General", "expand group exercise facilities" => "Facility - Size", "expand the hours for childcare" => "Child Watch", "expanded and added new equipment" => "Equipment - General", "extra lap lanes or a second pool could be made" => "Aquatics - General", "facilities are great" => "Facility - General", "facilities are lacking" => "Facility - Size", "facilities are not well maintained" => "Facility - Cleanliness", "facilities are very nice" => "Facility - General", "facilities are very nicely maintained" => "Facility - General", "facilities are very out dated" => "Facility - General", "facilities don't seem to offer much especially in comparison to most other sports clubs" => "Children's Programs - Aquatics", "facility always clean" => "Facility - Cleanliness", "facility can meet the needs of most people" => "Facility - General", "facility is always clean" => "Facility - Cleanliness", "facility is fantastic" => "Facility - General", "facility is friendly" => "Atmosphere (Feeling/Safety)", "facility is great" => "Facility - General", "facility is really nice" => "Facility - General", "facility is terrific" => "Facility - General", "facility is very clean" => "Facility - Cleanliness", "facility is very clean, neat, and organized" => "Facility - Cleanliness", "facility is well kept" => "Facility - Cleanliness", "facility needs a lot of work done to it" => "Facility - General", "facility offers alot of good classes" => "Group Ex - Variety", "facility was a little bit larger due to parking" => "Parking", "factor in the member savings I recognize when I sign my children up for Y programs" => "Cost/Value - Programs", "Failure to address issues from old Y" => "Staff - Knowledge", "family environment makes me likely to recommend the Y" => "Atmosphere (Feeling/Safety)", "family locker room now has fewer showers" => "Facility - Size", "far too high compared to other fitness centers" => "Cost/Value - Membership", "feel as though the long-standing weekday adult basketball group's needs are placed below those of others" => "Adult Programs", "feel comfortable leaving him there alone " => "Atmosphere (Feeling/Safety)", "feel comfortable leaving my kids at the Y" => "Atmosphere (Feeling/Safety)", "feel like my kids never learn in the YMCA classes" => "Children's Programs - General", "feel like there are too many zumba classes offered" => "Group Ex - Variety", "feel that the goal of the facility is to continually get new members" => "Atmosphere (Feeling/Safety)", "feel that this is just a trap in order for you guys to be able to attach that late fee" => "Cost/Value - Programs", "feel the one that she prefers is too busy" => "Facility - Size", "feel welcome there" => "Atmosphere (Feeling/Safety)", "feeling a little crowded" => "Facility - Size", "feels like I have my own personal trainer" => "Staff - Knowledge", "feels really safe there" => "Atmosphere (Feeling/Safety)", "feels so warm, friendly and inviting" => "Atmosphere (Feeling/Safety)", "fees on high side" => "Cost/Value - Membership", "felt like I could be myself at and not have to worry about what others were thinking" => "Atmosphere (Feeling/Safety)", "find it clean" => "Facility - Cleanliness", "find it convenient to work out " => "Facility - Location", "find SilverSneakers most helpful because it keeps us physically fit" => "Silver Sneakers", "find that the cost of membership offsets the distence that I need to travel" => "Cost/Value - Membership", "find the Y to be a safe, clean, and fun family type of environment" => "Atmosphere (Feeling/Safety)", "finish the contruction " => "Facility - General", "fitness center is well equipped" => "Equipment - Weight Machines", "fits my family's needs perfectly" => "Mission", "floors in the locker room are almost always dirty, espically in the winter" => "Facility - Cleanliness", "free wifi should be considered" => "Facility - General", "friendliness of staff" => "Staff - Demeanor", "friendly employees" => "Staff - Demeanor", "friendly staff" => "Staff - Demeanor", "friendly top notch environment" => "Atmosphere (Feeling/Safety)", "friendly/helpful staff" => "Staff - Demeanor", "front desk is rarely aware if instructor is missing" => "Children's Programs - General", "front desk staff is so kind and informative" => "Staff - Demeanor", "fun place to hangout" => "Atmosphere (Feeling/Safety)", "general lack of privacy for showering and changing" => "Facility - Policy", "get great results from basketball and the machines" => "Equipment - Weight Machines", "get rid of the fulltime daycare at NW and add an extra exercise class space" => "Facility - Size", "get so much exercise equipment for the price each month" => "Cost/Value - Membership", "gets really busy and very crowded" => "Facility - Size", "gets really crowded at certain times" => "Facility - Size", "girls at the front desk are super" => "Staff - Demeanor", "gives me a routine and encourages me to stay healthy" => "Silver Sneakers", "go there for Yoga class" => "Group Ex - Variety", "go to the Y so I can do Zumba" => "Group Ex - Variety", "good and helpful experience with all staff" => "Staff - Demeanor", "good availability of the pool for swimming laps" => "Aquatics - Size", "good energy everywhere" => "Atmosphere (Feeling/Safety)", "good group classes" => "Group Ex - Instructor", "Good group classes " => "Group Ex - Variety", "good hours of operation" => "Facility - Hours", "Good people" => "Staff - Demeanor", "good place to go" => "Atmosphere (Feeling/Safety)", "good programs" => "Adult Programs", "good selection of offerings" => "Cost/Value - Programs", "good that the Y has a variety of exercise options" => "Group Ex - Variety", "got great use out of that feature" => "Aquatics - General", "great community involvement" => "Mission", "great condition of facility" => "Facility - General", "Great environment, youth activities, adult fitness" => "Atmosphere (Feeling/Safety)", "great facilities" => "Facility - General", "great for my children and health" => "Children's Programs - General", "great group classes" => "Group Ex - Variety", "great instructors" => "Group Ex - Instructor", "GREAT kids programs/activities" => "Children's Programs - General", "great members" => "Atmosphere (Feeling/Safety)", "Great new building" => "Facility - General", "great overall choices" => "Group Ex - Variety", "Great people work for the Y" => "Staff - Demeanor", "great pool" => "Aquatics - General", "great programs" => "Adult Programs", "great resource for the community" => "Atmosphere (Feeling/Safety)", "Great staff" => "Staff - Demeanor", "great summer camp" => "Children's Programs - General", "Great trainers" => "Personal Training", "great value for what it is" => "Cost/Value - Membership", "group fitness classes" => "Group Ex - Variety", "guards very friendly" => "Staff - Demeanor", "gym also does not have full court basketball or volleyball" => "Facility - Size", "Gym equipment is solid " => "Equipment - Cardio", "gym is never too crowded" => "Facility - Size", "gym is occupied" => "Facility - Size", "gym is often very full" => "Facility - Size", "gymnasium is preoccupied with zumba" => "Facility - Policy", "had a father bring his daughter into the shower while was taking a shower" => "Atmosphere (Feeling/Safety)", "had a great personal trainer as well" => "Staff - Knowledge", "had a wonderful experience with SilverSneakers" => "Silver Sneakers", "had no problems" => "Personal Reasons", "had several financial issues with the YMCA recently" => "Cost/Value - Membership", "had to completely rearrange my schedule around it" => "Aquatics - Hours", "had very poor experience with my assigned fitness counselor" => "Staff - Demeanor", "hallways and stairwells to & from the pool are too cold and not kept clean enough" => "Facility - Cleanliness", "handle the children very well, especially at the camps" => "Children's Programs - General", "happy to find that the excercise equipment at the YMCA is of higher quality" => "Equipment - Weight Machines", "happy with membership" => "Cost/Value - Membership", "happy with the new facilities" => "Facility - General", "has a clean facility" => "Facility - Cleanliness", "has a family atmosphere" => "Atmosphere (Feeling/Safety)", "has a friendly atmosphere" => "Atmosphere (Feeling/Safety)", "has a friendly environment" => "Atmosphere (Feeling/Safety)", "has a good facility" => "Facility - General", "has a good location" => "Facility - Location", "has a good selection of equipment" => "Equipment - Cardio", "has a great atmosphere" => "Atmosphere (Feeling/Safety)", "has a great childcare program" => "Child Watch", "has a great facility" => "Facility - General", "has a great family atmosphere" => "Atmosphere (Feeling/Safety)", "has a great swimming facility" => "Aquatics - General", "has a great variety of activities" => "Group Ex - Variety", "has a great variety of classes" => "Group Ex - Variety", "has a great variety of locations" => "Facility - Location", "has a great, clean, secure and safe environment" => "Atmosphere (Feeling/Safety)", "has a large variety of classes" => "Group Ex - Variety", "has a large variety of programs" => "Group Ex - Variety", "has a location that is more suitable for me" => "Facility - Location", "has a lot of activities for children and teen" => "Children's Programs - General", "has a lot of services" => "Mission", "has a lot to offer" => "Facility - General", "has a lot to offer people of all ages and interests" => "Group Ex - Variety", "has a nice atmosphere " => "Atmosphere (Feeling/Safety)", "has a nice staff" => "Staff - Availability", "has a pool, walking track, and all of the facility is kept up" => "Facility - General", "has a quick response to any problem" => "Staff - Demeanor", "has a state of the art pool" => "Aquatics - General", "has a variety of equipment" => "Equipment - Cardio", "has a variety of exercise equipment" => "Facility - Size", "has a variety of programs" => "Adult Programs", "has a very friendly and helpful staff" => "Staff - Demeanor", "has a very friendly atmosphere" => "Atmosphere (Feeling/Safety)", "has a wide variety of equipment " => "Equipment - Cardio", "has a wide variety of physical activities offered" => "Group Ex - Variety", "has able and courteous staff" => "Staff - Knowledge", "has all amenities we need" => "Facility - General", "has all the right equipment and classes" => "Equipment - Cardio", "has alot of different activities that you can participate in" => "Adult Programs", "has also taken summer camp which was great" => "Children's Programs - General", "has been a great experience" => "Atmosphere (Feeling/Safety)", "has been a new director there recently and he has always been very friendly" => "Staff - Demeanor", "has been broken down for a while" => "Aquatics - General", "has been excellent" => "Children's Programs - General", "has been really encouraging to my wife " => "Staff - Demeanor", "has been with swim lessons when my kids" => "Children's Programs - Aquatics", "has convenient hours" => "Facility - Hours", "has deteriorated the last few years" => "Facility - General", "has enjoyed playing T-ball" => "Children's Programs - Sports", "has everything for my routine work & hours of operation" => "Facility - General", "has everything I need" => "Facility - General", "has everything I need as far as exercise and swimming" => "Facility - General", "has everything I need to stay in shape" => "Facility - General", "has everything you need" => "Facility - General", "has everything you would need and more" => "Cost/Value - Membership", "has friendly professional staff and friendly members" => "Staff - Demeanor", "has got a lot of facilities" => "Facility - General", "has got everything I need and everything anyone else would want" => "Facility - General", "has great classes" => "Group Ex - Variety", "has great classes" => "Group Ex - Variety", "has great equipment" => "Equipment - Cardio", "has great facilities" => "Facility - General", "has great programs" => "Group Ex - Variety", "has hours that best meet my needs" => "Facility - Hours", "has impressed me by knowing myself and my family" => "Staff - Demeanor", "has lots of great amenities" => "Facility - General", "has poor aerobic classes" => "Group Ex - Instructor", "has pretty much everything I like" => "Facility - General", "has quality child care" => "Child Watch", "has quality equipment" => "Equipment - Cardio", "has really done a great job of unifying my family" => "Personal Reasons", "has Reasonable hours" => "Facility - Hours", "has something for everybody" => "Facility - General", "has spacious rooms" => "Facility - Size", "has such a positive attitude and is very polite" => "Staff - Demeanor", "has the best equipment" => "Equipment - Cardio", "has the best variety of classes" => "Group Ex - Variety", "has the most flexible class times" => "Group Ex - Schedule", "has the right equipment" => "Equipment - Cardio", "has top notch facilities" => "Facility - General", "has treated me well" => "Staff - Demeanor", "has variety of equipment" => "Facility - General", "has variety of programs" => "Children's Programs - General", "has very convenient hours" => "Facility - Hours", "has water on the floor often" => "Facility - Cleanliness", "has what I need" => "Cost/Value - Membership", "has wide variety of classes and equipment" => "Group Ex - Variety", "has wonderful classes" => "Group Ex - Variety", "have a deep outdoor pool" => "Aquatics - General", "have a lot of equipment" => "Equipment - Weight Machines", "have a problem with the level of cleanliness" => "Facility - Cleanliness", "have a very friendly staff" => "Staff - Demeanor", "have a wide range of activities for people of all ages " => "Adult Programs", "have absolutely no complaints" => "Cost/Value - Membership", "have activities for everyone" => "Cost/Value - Programs", "have already recommended the Y to several friends" => "Cost/Value - Membership", "have also used a personal trainer" => "Personal Training", "have always been very polite" => "Staff - Knowledge", "have always enjoyed it" => "Facility - General", "Have an indoor poor, hot tub or steam room" => "Facility - General", "have been a few instances where I have found myself disposing other members paper towel wipes and bottled waters tucked in equipment slots" => "Facility - Cleanliness", "have been a member of the Y family for nearly thirty years" => "Cost/Value - Membership", "have been a member of the Y for many years" => "Cost/Value - Membership", "have been going to the Y for about 6 years and I really like it" => "Cost/Value - Membership", "have been in Child Care and have participated in programs, and everything has always been really positive " => "Children's Programs - General", "have been in the SilverSneakers program for seven years now" => "Silver Sneakers", "have been involved in different classes" => "Group Ex - Variety", "have been members of the Y for about 30 years" => "Cost/Value - Membership", "have been several incidents of people on machines and talking on their cell phones and unsupervised children on the equipment" => "Atmosphere (Feeling/Safety)", "have been very happy with the Y" => "Cost/Value - Membership", "have been very pleased with my Y membership" => "Personal Reasons", "have been very satisfied with everything" => "Facility - General", "have been wanting to be a volunteer coach" => "Personal Reasons", "have BEGGED for years to be able to use the entire gym for a full-sized court so that we are not restricted in serving space and by BB backboards that infringe on our court" => "Facility - Size", "have better locker rooms" => "Facility - General", "have children and think its wonderful" => "Children's Programs - General", "have chosen to join other gyms because of better facilities and cheaper alternatives " => "Cost/Value - Membership", "have clean restrooms" => "Facility - Cleanliness", "Have developed friendships with other members and with the staff" => "Staff - Demeanor", "have either nonfunctional TV's, earphone plugs that are intermittent, or defective pulse monitors" => "Equipment - Cardio", "have even offered to pay for the floor inserts necessary to install the net poles" => "Cost/Value - Membership", "have everything I need at a reasonable price" => "Cost/Value - Membership", "have found it was comfortable" => "Atmosphere (Feeling/Safety)", "have good programming for kids" => "Children's Programs - General", "have great things going on for the kids" => "Children's Programs - Aquatics", "have group classes available such as zumba and spinning" => "Group Ex - Variety", "have had several issues with the coaches of the youth sports programs" => "Children's Programs - Sports", "have made an impression on me" => "Group Ex - Instructor", "have more classes from 10 - 2 at West Park Village" => "Group Ex - Schedule", "have more parking" => "Parking", "have more personal trainers" => "Personal Training", "Have more things for the children to do" => "Children's Programs - General", "Have nice programs and friendly staf" => "Staff - Demeanor", "have no complaints about the Y" => "Cost/Value - Membership", "have no ideas for improvement at this time" => "Cost/Value - Membership", "have no issues with it overall" => "Cost/Value - Membership", "have not been to the YMCA in 3 or 4 years" => "Cost/Value - Membership", "have not had any problems" => "Personal Reasons", "have noticed a lot of talking among the workers and it seems the toddlers are roaming without close monitoring with certain people NOT ALL sitters" => "Child Watch", "have other outlets" => "Adult Programs", "have participated in football, baseball, and volleyball" => "Children's Programs - Sports", "have recommended it to my family" => "Personal Reasons", "have recommended it to several friends and they are loving it" => "Cost/Value - Membership", "have slightly different schedules and it's confusing to keep up with" => "Child Watch", "have someone closely monitor members using fitness equipment" => "Facility - General", "have special events at the Y and I can still access the exercise room" => "Facility - Policy", "have taken away 25% of our playing time during the winter months" => "Facility - Hours", "have the staff clean the toilet more often and at least mop and clean the corner of the bathroom" => "Facility - Cleanliness", "Having a class in the evening would help" => "Group Ex - Schedule", "Having a gym that is kid friendly is very nice and convient" => "Children's Programs - General", "Having the ability to use 2 facilities is great" => "Facility - General", "heated pool has been too cold" => "Aquatics - General", "helped me step foot into a gym again" => "Staff - Demeanor", "Helpful and very friendly staff " => "Staff - Knowledge", "helpful to have splash pad area" => "Aquatics - General", "helps military families" => "Cost/Value - Membership", "high energy and quick transitions perfect for Little Rookies" => "Children's Programs - Aquatics", "hope actions will follow, as my observation is shared openly by many members" => "Cost/Value - Membership", "hope one day , if I can not afford it , there will be something left for the people who have to pay full price" => "Cost/Value - Membership", "hope to see a facility that would make its own recommendation for people to consider becoming an active member" => "Facility - Location", "Hot water always seems to be an issue" => "Facility - General", "hours are convenient" => "Facility - Hours", "hours are good" => "Facility - Hours", "hours are great" => "Facility - Hours", "hours are not the most convenient" => "Children's Programs - General", "hours are very covenient" => "Facility - Hours", "housekeeping staff also does a nice job in the dressing room" => "Facility - Cleanliness", "I am greeted with a smile" => "Staff - Demeanor", "I am not really big on any of the classes" => "Group Ex - Variety", "I am very unhappy with the classes at the Y" => "Group Ex - Schedule", "I appreciate the amenities" => "Facility - General", "I appreciate the cleanlieness of the facility" => "Facility - Cleanliness", "I appreciate the lifeguards" => "Aquatics - General", "I appreciate the variety of equipment that the Y offers" => "Equipment - Cardio", "I asked several time to solve the issue of standing water as you walk in" => "Facility - Cleanliness", "I basically grew up there" => "Personal Reasons", "I come 3 times a week usually" => "Cost/Value - Membership", "I enjoy going to shoot a couple basketballs and using the weights" => "Facility - General", "I enjoy my step class" => "Group Ex - Schedule", "I enjoy the large variety of classes that are offered" => "Group Ex - Variety", "I enjoy the pool" => "Aquatics - General", "I feel like it is a good value for the price I pay" => "Cost/Value - Membership", "I feel like the fitness classes make it a good value" => "Group Ex - Variety", "I go back around 5 or 6 pm and walk some more" => "Facility - Location", "I just love the Y" => "Cost/Value - Membership", "I like all the activities the Y offers for children and mothers" => "Group Ex - Variety", "I like everything the ymca does" => "Mission", "I like how the Y is very involved in the community" => "Mission", "I like that the lifeguard is on duty at all times" => "Aquatics - General", "I like that there are free sports offered that my daughter can play" => "Children's Programs - Sports", "I like the convenient location" => "Facility - Location", "I like the equipment" => "Equipment - Cardio", "I like the family activities" => "Children's Programs - Aquatics", "I like the people there" => "Staff - Demeanor", "I like the pool" => "Aquatics - General", "I like the programs for kids" => "Children's Programs - General", "I like the racquetball courts" => "Facility - General", "I like the remodel" => "Facility - General", "I like the size" => "Facility - Size", "I like the socialization" => "Atmosphere (Feeling/Safety)", "I like the staff" => "Staff - Demeanor", "I like the water aerobics program" => "Group Ex - Schedule", "I like the Y" => "Cost/Value - Membership", "I like the Y" => "Facility - General", "I like to get there early to swim" => "Aquatics - General", "I love everything about it" => "Cost/Value - Membership", "I love the atmosphere" => "Atmosphere (Feeling/Safety)", "I love the dance classes" => "Group Ex - Schedule", "I love the Y" => "Facility - General", "I love to visit" => "Cost/Value - Membership", "I no longer have interest in the facility" => "Facility - General", "I question the legitmacy of their participation (Are they members or just friends of the staff??)" => "Atmosphere (Feeling/Safety)", "I really enjoy the classes" => "Group Ex - Variety", "I really enjoy the different exercise programs they offer" => "Group Ex - Variety", "I really enjoy the pool" => "Aquatics - General", "I really like the Y" => "Cost/Value - Membership", "I recommend the Y all the time to people who like to work out" => "Cost/Value - Membership", "I recommend this Y to my friends" => "Cost/Value - Membership", "I stick to the exercise equipment" => "Equipment - Cardio", "I think the Y has a lot of classes and options that are not available at other local clubs" => "Group Ex - Variety", "I think you should be able to put your membership on hold whenever you go on an extended vacation" => "Facility - Policy", "I will most likely be terminating my membership " => "Facility - Policy", "I wish the locker rooms were cleaned more often" => "Facility - Cleanliness", "I would like to have more open swim lanes at the pool" => "Aquatics - Size", "I would like to see more day care services offered for parents with RVR" => "Children's Programs - General", "I would suggest adding umbrellas to the adult area by the pool" => "Facility - General", "I wouldn't trade anything in the world for the YMCA" => "Mission", "ice cold to scolding hot with weak pressure" => "Facility - General", "I'd cancel my membership before I'd get in that pool" => "Aquatics - General", "I'd wait awhile to make sure that the scheduling holds before I'd recommend" => "Aquatics - Hours", "if I used it more" => "Personal Reasons", "if instructor does not come in parents are rarely notified" => "Children's Programs - General", "If it wern't for the friendly staff and good program offerings I would have left long ago" => "Cost/Value - Membership", "If it wern't for the friendly staff and good program offerings I would have left long ago" => "Staff - Demeanor", "If it wern't for the friendly staff and good program offerings I would have left long ago" => "Cost/Value - Programs", "if it's going to be a schedule for the pool, they should either stick to it or don't have a schedule at all" => "Aquatics - Hours", "if more class time was held for classes that would really help me and other people" => "Group Ex - Schedule", "If the classes were at different times I think that would solve alot of problems" => "Group Ex - Schedule", "if the Y stayed open longer" => "Facility - Hours", "If they only want a weight-lifting and cardio workout, the Y is over-priced" => "Cost/Value - Membership", "if we had a choice to play elsewhere we would not be Y members" => "Cost/Value - Membership", "if your a person like me that has to pay for the so called scholarships you offer to people who say they can't afford the fees" => "Cost/Value - Membership", "I'm a happy member" => "Facility - General", "I'm satisfied" => "Facility - General", "impressed with the level of service and amenities" => "Staff - Demeanor", "improve it by freshening up the group exercise schedule" => "Group Ex - Schedule", "improve/expand locker rooms" => "Facility - Size", "improved cleanliness of men's locker room" => "Facility - Cleanliness", "improvement the Y could make is having another type of step class" => "Group Ex - Variety", "improvements on men's locker room" => "Facility - General", "improvements on weight equipment" => "Equipment - Weight Machines", "inspection of the equipment and audio/visual on the equipment" => "Equipment - Cardio", "instructor is excellent" => "Group Ex - Instructor", "instructor was being dangerous, in taking beginners into very advanced positions very quickly" => "Group Ex - Instructor", "instructors are all very good" => "Group Ex - Instructor", "instructors are so friendly and consistent" => "Group Ex - Instructor", "instructors are so helpful" => "Silver Sneakers", "instructors are under-trained" => "Group Ex - Instructor", "instructors display very little knowledge of aerobic exercise" => "Group Ex - Instructor", "instructors have been excellent" => "Group Ex - Instructor", "is a user-friendly destination" => "Facility - General", "is a BIG inconvenience to have to come all the way to the Y instead of being able to make payments at the site" => "Cost/Value - Programs", "is a Christian-based organization" => "Mission", "is a clean facility" => "Facility - Cleanliness", "is a clean place to work out" => "Facility - Cleanliness", "is a convenient facility for me" => "Facility - Location", "is a convenient location" => "Facility - Location", "is a convenient place and very enjoyable" => "Facility - Location", "is a factor that keeps many of my friends away" => "Cost/Value - Membership", "is a friendly place to exercise" => "Atmosphere (Feeling/Safety)", "is a friendly place to swim and exercise" => "Atmosphere (Feeling/Safety)", "is a friendly place to workout" => "Atmosphere (Feeling/Safety)", "is a friendly welcoming place" => "Atmosphere (Feeling/Safety)", "is a good atmopshere" => "Atmosphere (Feeling/Safety)", "is a good christian wholesome atmosphere" => "Atmosphere (Feeling/Safety)", "is a good facility" => "Facility - General", "is a good location" => "Facility - Location", "is a good place for my children" => "Children's Programs - General", "is a good place to go and work out" => "Cost/Value - Membership", "is a good place to make long lasting friends" => "Personal Reasons", "is a good place to meet people and to get healthy" => "Cost/Value - Membership", "is a good value" => "Cost/Value - Membership", "is a great community" => "Atmosphere (Feeling/Safety)", "is a great experience overall" => "Facility - General", "is a great facility" => "Facility - General", "is a great place to be and a positive atmosphere" => "Atmosphere (Feeling/Safety)", "is a great place to visit" => "Facility - General", "is a great selection of classes" => "Group Ex - Variety", "is a large number of active Yoga classes" => "Group Ex - Schedule", "is a little older" => "Equipment - General", "is a little small" => "Facility - Size", "is a lot of equipment and no wait to use it" => "Equipment - Weight Machines", "is a lot to do at the YMCA for programs" => "Children's Programs - General", "is a nice facility" => "Facility - General", "is a place where you can go and do everything" => "Facility - General", "is a pleasant and family oriented place" => "Atmosphere (Feeling/Safety)", "is a promotional sponsor and we receive 50 percent off our fee" => "Cost/Value - Membership", "is a really good facility overall" => "Facility - General", "is a very nice facility" => "Facility - General", "is a well equiped facility with a pleasant and helpful staff" => "Facility - General", "is a wide variety of classes offered" => "Group Ex - Variety", "is a wonderful place for children and adults" => "Facility - General", "is able to play baksetball and hangout with other kids his age and do fun activities" => "Children's Programs - General", "is absolutely wonderful" => "Facility - General", "is already occupied, especially the treadmills" => "Equipment - Cardio", "is also uniquely wonderful" => "Atmosphere (Feeling/Safety)", "is always a Y close by" => "Facility - Location", "is always clean and well mantained" => "Facility - Cleanliness", "is always friendly" => "Staff - Demeanor", "is always nice and helpful" => "Staff - Knowledge", "is always someone willing to help you " => "Staff - Knowledge", "is always very clean, organized, and nice" => "Facility - Cleanliness", "is always very friendly" => "Staff - Demeanor", "is always welcoming" => "Atmosphere (Feeling/Safety)", "is an awesome place for the entire family" => "Atmosphere (Feeling/Safety)", "is an event for the seniors then that area is closed down for others to use " => "Adult Programs", "is an inviting environment" => "Atmosphere (Feeling/Safety)", "is as wonderful as you can get" => "Staff - Demeanor", "is basically nonexistent with staff focusing on smaller children and no attention given to the older kids" => "Child Watch", "is certainly nice" => "Cost/Value - Membership", "is cheeful, professional, and available" => "Staff - Demeanor", "is clean and nice" => "Facility - Cleanliness", "is close to where we live" => "Facility - Location", "is comfortable, clean, well-lighted and maintained" => "Facility - Cleanliness", "is convenient" => "Facility - Location", "is conveniently located close to our home" => "Facility - Hours", "is convient for parents" => "Child Watch", "is crowded sometimes" => "Facility - Size", "is dated in its decor and style" => "Facility - General", "is difficult for a kid to learn in 30min when there are 6 more kids in the class" => "Children's Programs - Aquatics", "is expensive for the family rate" => "Cost/Value - Membership", "is extremely nice, courteous" => "Staff - Availability", "is family friendly" => "Atmosphere (Feeling/Safety)", "is family oriented" => "Atmosphere (Feeling/Safety)", "is Friendly and clean atmosphere" => "Atmosphere (Feeling/Safety)", "is friendly and informed" => "Staff - Demeanor", "is friendly and safe" => "Atmosphere (Feeling/Safety)", "is Friendly and welcoming" => "Staff - Demeanor", "is generally friendly" => "Staff - Demeanor", "is good at teaching the kids sports" => "Children's Programs - Sports", "is great at both sites" => "Staff - Knowledge", "is great for city folks" => "Facility - Location", "is great for exercising" => "Facility - General", "is great for families" => "Facility - General", "is great for location" => "Facility - Location", "is great for what I use it for" => "Personal Reasons", "is great for your health" => "Mission", "is great with the members" => "Staff - Demeanor", "is hard to keep up with what you can do and when you can do it at the Y" => "Group Ex - Schedule", "is how long the waiting list is for after school child care" => "Child Watch", "is in several classes" => "Children's Programs - General", "is incredilbly sweet and acceptable of the disabled members " => "Staff - Demeanor", "is just a great place" => "Cost/Value - Membership", "is just really great to work out" => "Atmosphere (Feeling/Safety)", "is kept clean" => "Facility - Cleanliness", "is kept too cold" => "Aquatics - General", "is kept very clean" => "Facility - Cleanliness", "is kind of dingy - old and not really enticing for the kids" => "Child Watch", "is laid back" => "Atmosphere (Feeling/Safety)", "is large enough to contain anyone who wants to swim" => "Aquatics - Size", "is less reliable than my previous Y experiences" => "Cost/Value - Membership", "is more expensive than any other exercise facility in my area " => "Cost/Value - Membership", "is nice and friendly place" => "Atmosphere (Feeling/Safety)", "is non-threatening" => "Atmosphere (Feeling/Safety)", "is not always geared to all ages or schedules" => "Facility - General", "is not amazing" => "Facility - General", "is not crowded" => "Facility - Size", "is often difficult to access facilities due to hours, scheduled or unscheduled events" => "Facility - Hours", "is old and smelly and busy enough " => "Facility - Cleanliness", "is person friendly" => "Atmosphere (Feeling/Safety)", "is providing basketballs, because most of the balls they have are flat" => "Equipment - General", "is really friendly" => "Staff - Demeanor", "is really nice" => "Staff - Demeanor", "is reasonably priced" => "Cost/Value - Membership", "is small and has very little equipment" => "Facility - Size", "is so clean" => "Facility - Cleanliness", "is so many opportunities to get involved in the community" => "Mission", "is something for everyone" => "Facility - General", "is super awesome" => "Staff - Demeanor", "is that more class tiimes be added" => "Group Ex - Schedule", "is the best place around for kids" => "Children's Programs - General", "is the crowding of the schedule for the pool in the summer" => "Aquatics - Size", "is the limited swimming" => "Aquatics - General", "is the times of some of the classes" => "Group Ex - Schedule", "is there to help" => "Staff - Knowledge", "is to dark in the swimming area away from the little kids section" => "Aquatics - General", "is too expensive" => "Cost/Value - Membership", "is too expensive for what you get" => "Cost/Value - Membership", "is very clean" => "Facility - Cleanliness", "is very cold due to the door next to front desk is constantly opening" => "Aquatics - General", "is very convenient" => "Facility - Location", "is very convenient for me" => "Facility - Location", "is very family friendly" => "Atmosphere (Feeling/Safety)", "is very family oriented" => "Atmosphere (Feeling/Safety)", "is very friendly" => "Staff - Demeanor", "is very friendly and helpful" => "Staff - Demeanor", "is very good" => "Equipment - Weight Machines", "is very helpful" => "Staff - Knowledge", "is very nice" => "Staff - Demeanor", "is very outdated" => "Facility - General", "is very professional" => "Staff - Knowledge", "is very unfriendly to women" => "Atmosphere (Feeling/Safety)", "is warming up the pool water" => "Aquatics - General", "is well maintained" => "Facility - Cleanliness", "is well organized,clean and provides good services" => "Facility - General", "is well-lit" => "Facility - General", "it gets crowded at times" => "Facility - Size", "it is a drag that you have to call an hour or 2 ahead of time to sign up for them" => "Group Ex - Schedule", "it is expensive" => "Cost/Value - Membership", "it is gross and embarrassing" => "Facility - Cleanliness", "it is hard to register on line" => "Adult Programs", "it is in need of some minor cosmetic changes" => "Facility - General", "it often feels crowded" => "Facility - Size", "It should be warmer" => "Aquatics - General", "It's a big family" => "Atmosphere (Feeling/Safety)", "It's a family atmosphere" => "Atmosphere (Feeling/Safety)", "it's a great family environment" => "Atmosphere (Feeling/Safety)", "it's a great investment" => "Cost/Value - Membership", "it's a great place with a welcoming environment" => "Atmosphere (Feeling/Safety)", "it's a great value" => "Cost/Value - Membership", "It's a nice facility that normal people visit" => "Facility - General", "It's a nice place" => "Facility - General", "it's a nice, clean facility" => "Facility - Cleanliness", "it's affordable" => "Cost/Value - Membership", "It's all good" => "Cost/Value - Membership", "it's all together a safe and friendly environment" => "Atmosphere (Feeling/Safety)", "it's always kept nice and clean " => "Facility - Cleanliness", "It's always very clean, and organized" => "Facility - Cleanliness", "it's Christian based" => "Mission", "it's confusing to keep up with the times" => "Facility - Hours", "it's convenient" => "Facility - Location", "It's fairly priced" => "Cost/Value - Membership", "It's good enough for me" => "Facility - General", "it's got a great environment" => "Atmosphere (Feeling/Safety)", "it's got great programs for kids" => "Children's Programs - General", "it's great" => "Facility - General", "It's hard for us to hear our instructor" => "Group Ex - Instructor", "it's like they don't want to listen" => "Staff - Demeanor", "It's not a perfect place" => "Facility - General", "It's not as new and sparkly as some facilities" => "Facility - General", "it's really cool that they have the treadmills or other equipment with the television screens on them" => "Equipment - Cardio", "its societal contribution is excellent" => "Mission", "its too many noisy kids in the pool" => "Aquatics - General", "I've been a bodybuilder for twenty years" => "Personal Training", "I've not been visiting lately due to hip trouble" => "Personal Reasons", "join at an appropriate price level" => "Cost/Value - Membership", "joined the Y to use the workout equipment" => "Equipment - Cardio", "just joined on a family membership because my kids are interested in swimming" => "Cost/Value - Programs", "just want to be a part" => "Atmosphere (Feeling/Safety)", "keeps on top of things" => "Facility - Cleanliness", "kids are involved in Basketball, Soccer, and the Aquatics programs" => "Children's Programs - General", "kids enjoy pool" => "Aquatics - General", "kids like sports programs" => "Children's Programs - Sports", "kids really like all the activities" => "Children's Programs - General", "kids really like the counselors" => "Staff - Demeanor", "kids really like the Y and the activites that are offered" => "Children's Programs - General", "know it's hard to keep clean with the amount of use these areas get" => "Facility - Cleanliness", "lacking a steam room" => "Aquatics - General", "lacking in areas like community" => "Atmosphere (Feeling/Safety)", "ladies locker room is always messy" => "Facility - Cleanliness", "ladies locker room is not in the best shape" => "Facility - Cleanliness", "ladies locker room is not very clean" => "Facility - Cleanliness", "lifeguards are always pleasant" => "Staff - Demeanor", "lifeguards play obnoxious radio stations" => "Aquatics - General", "like all the activities and programs for the kids" => "Children's Programs - General", "like all the kid sports that are available" => "Children's Programs - Sports", "like all the variety of activities for kids and adults" => "Children's Programs - General", "like both Y locations" => "Facility - General", "like childcare area" => "Child Watch", "like classes the Y offers" => "Group Ex - Schedule", "like everything about the Y" => "Facility - General", "like having access to all of the equipment at the times I need it" => "Equipment - Cardio", "like how big the hot tub" => "Aquatics - Size", "like how convenient" => "Facility - Location", "like how easily accessible" => "Facility - Location", "like how its not only for adults but also for kids" => "Children's Programs - General", "like how they do good things for the community" => "Mission", "like lifting weights" => "Equipment - Free Weights", "like meeting people and getting to know the staff" => "Staff - Demeanor", "like playing basketball" => "Children's Programs - Sports", "like racquetball" => "Facility - General", "like taking our grand children to the day care" => "Child Watch", "like that childcare is offered" => "Child Watch", "like that everything is together" => "Facility - General", "like that my son can work out and play basketball together" => "Personal Reasons", "like that the Y has a big variety of options available" => "Group Ex - Variety", "like that the Y has a pool" => "Aquatics - General", "like that the Y is family oriented" => "Atmosphere (Feeling/Safety)", "like that the Y is not busy all the time" => "Facility - Size", "like that the Y mails out informational flyers" => "Children's Programs - General", "like that the Y offers something for everyone" => "Adult Programs", "like the non-cheesy atmosphere" => "Atmosphere (Feeling/Safety)", "like the area for children" => "Child Watch", "like the atmosphere" => "Atmosphere (Feeling/Safety)", "like the basketball court" => "Facility - General", "like the cardio classes" => "Group Ex - Variety", "like the child care" => "Child Watch", "like the classes" => "Group Ex - Variety", "like the classes that are offered for adults and children" => "Group Ex - Variety", "like the classes that I'm taking" => "Group Ex - Variety", "like the classes that they offer" => "Group Ex - Variety", "like the community feel of the Hays Y" => "Atmosphere (Feeling/Safety)", "like the convenience of the Y" => "Facility - Location", "like the courtesy of the staff" => "Staff - Demeanor", "like the daycare" => "Child Watch", "like the diversity of the members, and the new fitness equipment" => "Atmosphere (Feeling/Safety)", "like the downtown Y because of the size and the variety of equipment" => "Facility - Size", "like the easy going atmosphere" => "Atmosphere (Feeling/Safety)", "like the environment itself" => "Atmosphere (Feeling/Safety)", "like the equipment and using the cardio machines" => "Equipment - Cardio", "like the equipment in the fitness center" => "Equipment - General", "like the exercise programs" => "Group Ex - Variety", "like the facility and everything it has to offer" => "Facility - General", "like the fact that you have real basketball games" => "Adult Programs", "like the family atmosphere " => "Atmosphere (Feeling/Safety)", "like the fitness area and the family activities that parents can do with their children" => "Facility - General", "like the fitness center facilities" => "Equipment - Cardio", "like the flexibility of the classes" => "Group Ex - Schedule", "like the free weights" => "Equipment - Free Weights", "like the friendly people" => "Staff - Demeanor", "like the good equipment" => "Equipment - Weight Machines", "like the good it does for the community" => "Mission", "like the group exercise class schedule" => "Group Ex - Schedule", "like the group power class and the evening boot camp class that is no longer offered" => "Group Ex - Variety", "like the gym and summer camp" => "Children's Programs - General", "like the kid's gym and Kidfit class" => "Children's Programs - General", "like the location" => "Facility - Location", "like the people that work there" => "Staff - Demeanor", "like the people who work at the facility" => "Staff - Demeanor", "like the people who work there and how they work with the kids" => "Child Watch", "like the range of options at the Y" => "Group Ex - Variety", "like the reasonable cost of a Y membership " => "Cost/Value - Membership", "like the service there too" => "Cost/Value - Membership", "like the sports for children and the pool" => "Children's Programs - Sports", "like the sports programs that are offered for kids" => "Children's Programs - Sports", "like the start times for the spin classes" => "Group Ex - Schedule", "like the swimming pool and the equipment in the fitness center" => "Facility - General", "like the variety of activities at the Y" => "Adult Programs", "like the variety of classes" => "Group Ex - Variety", "like the variety of machines and workout equipment" => "Equipment - Weight Machines", "like the variety of program" => "Adult Programs", "like the variety of the classes" => "Group Ex - Variety", "like the variety of things you can do" => "Facility - General", "like the warm pool" => "Aquatics - General", "like the water park" => "Children's Programs - Aquatics", "like the way the place is run " => "Facility - General", "like the weight room and the location" => "Facility - General", "like the work out room" => "Facility - General", "like the Y because of the pool and doing the water aerobics exercise" => "Aquatics - General", "like to go to a lot of classes, especially Zumba" => "Group Ex - Variety", "like to have the ages for Child Watch to be extended to nine " => "Child Watch", "like to see the personal training prices lowered" => "Cost/Value - Programs", "like to use the cardio equipment and swim " => "Equipment - Cardio", "like to use the child care" => "Child Watch", "like to use the pool" => "Aquatics - General", "like to use the swimming pool" => "Aquatics - General", "like to workout together with the equipment" => "Equipment - Weight Machines", "like using the elliptical and the weights" => "Equipment - Cardio", "like working with the trainers" => "Personal Training", "liked to use the gym" => "Equipment - General", "likes the Y counselors for the camps" => "Children's Programs - General", "limited class options" => "Group Ex - Variety", "limited shower room" => "Facility - Size", "live across the street from the Y" => "Facility - Location", "location is convenient" => "Facility - Location", "location is great" => "Facility - Location", "location is not great for everyone" => "Facility - Location", "locker room is clean and neat" => "Facility - Cleanliness", "locker room showers need to be cleaned more" => "Facility - Cleanliness", "locker room, steam room, sauna and hot tub are constantly broken" => "Facility - General", "locker rooms are a bit old-looking" => "Facility - General", "locker rooms not mantained" => "Facility - Cleanliness", "locker rooms were designed so that when you are changing every single person that walks by sees you" => "Atmosphere (Feeling/Safety)", "lockerooms are always clean and well stocked" => "Facility - Cleanliness", "lockers are old" => "Facility - General", "long term locker rental would be great" => "Facility - General", "look to help those of us who are financially challenged" => "Mission", "lots of activities for family" => "Children's Programs - General", "lots of different activites that we enjoy participating in" => "Adult Programs", "lots of options for classes" => "Group Ex - Variety", "love all the options" => "Group Ex - Variety", "love all the programs the Y offers for kids" => "Children's Programs - General", "love coming to the pool" => "Aquatics - General", "love everything about the Y" => "Cost/Value - Membership", "love having access to the pool" => "Facility - General", "love how clean the facility is" => "Facility - Cleanliness", "love Mary the best instructor" => "Group Ex - Instructor", "love our Y staff and community" => "Staff - Demeanor", "love rock wall" => "Facility - General", "love that I can go to all the classes for no extra fee" => "Cost/Value - Programs", "love that it is a local organization" => "Mission", "love that my kids get to take all these fun classes" => "Children's Programs - General", "love that the facility is always clean and well-kept" => "Facility - Cleanliness", "love that there is a pool" => "Aquatics - General", "love the atmosphere" => "Atmosphere (Feeling/Safety)", "love the atmosphere of the Y " => "Atmosphere (Feeling/Safety)", "Love the child care" => "Child Watch", "love the class choices and availability" => "Group Ex - Variety", "love the classes" => "Group Ex - Variety", "love the convenience" => "Facility - Location", "love the equipment" => "Equipment - Weight Machines", "Love the exercise classes" => "Group Ex - Variety", "love the expansion and the addition of more machines" => "Facility - Size", "love the family friendly environment" => "Atmosphere (Feeling/Safety)", "love the great classes offered to both kids and adults" => "Group Ex - Variety", "love the great swimming lessons" => "Children's Programs - Aquatics", "love the instructors" => "Group Ex - Instructor", "LOVE the Les Mills classe" => "Group Ex - Variety", "love the new facilities" => "Facility - General", "love the people and the friendliness at this Y " => "Staff - Demeanor", "love the people at the Y" => "Atmosphere (Feeling/Safety)", "love the people, the programs" => "Staff - Demeanor", "love the pool" => "Aquatics - General", "love the variety of programs and classes" => "Group Ex - Variety", "love the water aerobics" => "Aquatics - General", "love the water park in the summertime" => "Aquatics - General", "love the wellness program" => "Adult Programs", "love the workout classes" => "Group Ex - Variety", "love the y and the friendliness of everyone" => "Staff - Demeanor", "love the Y and the programs that are offered to kids" => "Cost/Value - Membership", "love the YMCA" => "Facility - General", "Love this kids programs" => "Child Watch", "love to go swimming at the Y" => "Aquatics - General", "love walking on the treadmill" => "Facility - General", "love Zumba class" => "Group Ex - Schedule", "loved getting to use the cardio equipment" => "Equipment - Cardio", "loves senior cardiovascular aerobic classes" => "Silver Sneakers", "loves the weights and athletic equipment" => "Equipment - Free Weights", "loves to play basketball at the Y" => "Children's Programs - Sports", "machines are always kept up" => "Equipment - Cardio", "machines are always working" => "Equipment - Cardio", "machines are always working and are good quality" => "Equipment - Cardio", "machines are good quality" => "Equipment - Cardio", "machines haven't been operating correctly" => "Equipment - Cardio", "made it a very comfortable atmosphere" => "Atmosphere (Feeling/Safety)", "mainly enjoy the water aerobics classes" => "Aquatics - General", "mainly use the machines" => "Equipment - Cardio", "mainly use the pool" => "Aquatics - General", "maintenance at the Y is lacking" => "Equipment - Cardio", "major improvement in my health" => "Mission", "major problem is reliable scheduling" => "Children's Programs - General", "make it harder to find a place to park or to use the resources" => "Parking", "make me feel imporant and encourage me" => "Staff - Demeanor", "makes each of our visits to the Y enjoyable and meaningful" => "Staff - Demeanor", "makes us feel good when we walk in " => "Atmosphere (Feeling/Safety)", "making it difficult to work out during peak hours" => "Facility - Hours", "many of my friends wouldn't be willing to drive" => "Facility - Location", "Many of us can not attend" => "Group Ex - Schedule", "many patrons stay on the equipment a really long time" => "Facility - Size", "Maybe and area for stretching other than the fitness lobby" => "Facility - Size", "Maybe one more class during the week" => "Group Ex - Schedule", "Meditation class on Saturday is great" => "Group Ex - Schedule", "members are required to remain flexible in accessing events, but the Y is not" => "Facility - Hours", "membership cost is as high" => "Cost/Value - Membership", "membership cost is too high" => "Cost/Value - Membership", "Men's locker room is tired" => "Facility - General", "met the swim instructors and they are fantastic" => "Staff - Knowledge", "mission is not match up with the activities" => "Mission", "more active older adult classes on certain days" => "Group Ex - Schedule", "more adult basketball programs" => "Adult Programs", "more circuit training that does not focus on using the machines" => "Group Ex - Variety", "More classes need to be added" => "Group Ex - Variety", "more classes offered in some aerobic activities" => "Group Ex - Variety", "more comfortable joining a secular organization" => "Mission", "more frequent monitoring of the gym floor" => "Staff - Availability", "More games/activities in the youth room" => "Children's Programs - General", "more gym space for volleyball or basketball" => "Facility - Size", "More pickleball" => "Adult Programs", "More pilates offerings" => "Group Ex - Variety", "more things for legs like classes" => "Group Ex - Variety", "more things for legs like equipment" => "Equipment - Weight Machines", "more variety in the equipment" => "Equipment - Weight Machines", "more variety of classses would be nice" => "Group Ex - Variety", "Most of my family uses the Y more than I do" => "Cost/Value - Membership", "motivates me to see such a friendly staff smiling as I get to the door" => "Staff - Demeanor", "my child gets sick every time I drop him off at Childwatch" => "Child Watch", "my children love going to the play area and term center" => "Child Watch", "my daughter has alot of fun there" => "Children's Programs - General", "My kids are teens, they don't want to coach, they want to play. I want to play" => "Adult Programs", "my kids like playing there" => "Child Watch", "my kids love it and is motivation for my husband and I to work out longer" => "Atmosphere (Feeling/Safety)", "my kids love the camps" => "Children's Programs - General", "My mother has been working for the Y since I was eight years old" => "Personal Reasons", "My old spin instructor Tom was fantastic" => "Group Ex - Instructor", "my only suggestion would be to extend the weekend hours" => "Facility - Hours", "My pilates instructor is phenomenal" => "Group Ex - Instructor", "my wife likes the yoga classes" => "Group Ex - Variety", "Need better circulation and air conditioning" => "Facility - General", "need classes for people that are just beginning" => "Group Ex - Variety", "need more classes besides spin during early morning" => "Group Ex - Schedule", "need more morning/mid morning classes" => "Group Ex - Schedule", "need more well trained people" => "Staff - Knowledge", "need some sprucing up" => "Aquatics - General", "need some updated facilities" => "Facility - General", "need to think more about their paying members when they do that" => "Aquatics - Hours", "needs a swimming pool" => "Aquatics - General", "needs an open gym" => "Facility - Size", "needs better weekend hours" => "Facility - Hours", "needs desperately to be updated" => "Equipment - Cardio", "needs more Bosu balls" => "Equipment - Free Weights", "needs more parking" => "Facility - Size", "needs more space" => "Facility - Size", "needs strength and circuit type classes during 4:00pm to 5:00pm" => "Group Ex - Schedule", "needs to be a more family friendly environment" => "Atmosphere (Feeling/Safety)", "needs to be improved!" => "Children's Programs - General", "needs to be serviced" => "Aquatics - General", "needs to better understand its paying members while still providing exceptional societal opportunities" => "Mission", "needs to have updated equipment" => "Equipment - Cardio", "needs to work on maintaining the spin bikes" => "Equipment - Cardio", "never have to wait for equipment" => "Facility - Size", "never have to wait in line to use anything" => "Facility - Size", "never knew if the level of instruction would be just okay or really good" => "Staff - Knowledge", "never seems to be many offered in the evening like around 5 or 6" => "Children's Programs - General", "new facility is very nice" => "Facility - General", "new facility with new equipments" => "Facility - General", "nice equipment/space" => "Equipment - Cardio", "nice facilities" => "Facility - General", "nice new facility" => "Facility - General", "Nice people" => "Atmosphere (Feeling/Safety)", "nice variety of classes" => "Group Ex - Variety", "nice variety of equipment" => "Equipment - Cardio", "no lane available for swimming" => "Aquatics - General", "no longer offers classes that I am interested in" => "Group Ex - Variety", "No reason not to recommend" => "Personal Reasons", "No street shoes policy unreasonable" => "Facility - Policy", "no time to use your facilities" => "Facility - Hours", "noodles that are provided in the pool should also be provided for children who are learning to swim" => "Aquatics - General", "nor is there very many choices to choose" => "Children's Programs - General", "not allowed to be advertised" => "Adult Programs", "not any for that age group" => "Children's Programs - General", "not enough bikes in the spin room" => "Equipment - Cardio", "not enough racquetball courts" => "Facility - Size", "not enough weights" => "Equipment - Free Weights", "not old enough for the child care" => "Child Watch", "Not once has anyone called me to see why or if they could help" => "Staff - Demeanor", "not one part really shines" => "Facility - General", "not overcrowded" => "Facility - Size", "not pleased with size of exercise classes" => "Facility - Size", "Not sure what current offerings are" => "Cost/Value - Programs", "not too crowded" => "Facility - Size", "not well kept" => "Facility - Cleanliness", "not working 2 often or temperature is too low" => "Aquatics - General", "nothing has improved" => "Children's Programs - Aquatics", "offer a diverse group of programs" => "Adult Programs", "offer an adult martial arts class" => "Adult Programs", "offer classes in the evening" => "Group Ex - Schedule", "offer so many free classes " => "Group Ex - Variety", "offering a greater variety of classes more frequently " => "Group Ex - Variety", "offers a fairly good deal" => "Cost/Value - Membership", "offers a great variety of equipment to its members" => "Equipment - Cardio", "offers a lot" => "Facility - General", "offers a lot of activities" => "Group Ex - Variety", "offers a lot of amenities for a great price" => "Cost/Value - Membership", "offers a variety of activities and classes" => "Group Ex - Variety", "offers a variety of different equipment" => "Equipment - Cardio", "offers a variety of programs" => "Adult Programs", "offers a wide variety of classes and equipment" => "Group Ex - Variety", "offers activities for people of all ages" => "Group Ex - Variety", "offers alot of classes and more times for those classes" => "Group Ex - Variety", "offers everything I am looking for at a great price" => "Cost/Value - Membership", "offers everything I need for physical fitness" => "Facility - General", "offers everything we are looking for in a gym" => "Facility - General", "offers great children's activities" => "Children's Programs - General", "offers great services" => "Mission", "offers hours every day--- lots to choose from " => "Facility - Hours", "offers lots of activities" => "Group Ex - Variety", "offers lots of great programs" => "Adult Programs", "offers many great programs" => "Adult Programs", "offers several programs" => "Adult Programs", "offers so much for children and teens" => "Children's Programs - General", "offers such a wide range of activities and classes" => "Group Ex - Variety", "offers the best value for our needs" => "Cost/Value - Membership", "often have to share a lane when swimming laps" => "Aquatics - Size", "often work out in the fitness center" => "Facility - General", "Old and not kept as clean as it should be, espically locker rooms and shower room" => "Facility - Cleanliness", "one aquatics exercise class" => "Group Ex - Schedule", "one area of concern is some of the equipment in the fit center" => "Equipment - Cardio", "one of the only places locally that offer child care" => "Child Watch", "online pool schedule has not been accurate" => "Aquatics - Hours", "only bad is not many BodyPump classes in evening" => "Group Ex - Schedule", "Only for parents with kids Y is super good" => "Atmosphere (Feeling/Safety)", "only limitation is facility" => "Facility - Size", "ONLY reason I have a Y membership is to play VB" => "Cost/Value - Membership", "only thing I do is water aerobics" => "Cost/Value - Membership", "only thing that I think is missing is racquetball" => "Adult Programs", "only thing the Y doesn't have is a racquetball court" => "Facility - General", "only use it for swimming" => "Cost/Value - Membership", "open the area up to where kids can actually exercise" => "Facility - Size", "opened its doors to the community" => "Mission", "organization is not VB friendly" => "Facility - General", "other activities that take up time on the basketball court" => "Facility - Policy", "outdoor Y is great for all ages but especially kids" => "Facility - General", "overall it has been a great experience" => "Cost/Value - Membership", "overall just a great place to be a part of" => "Cost/Value - Membership", "Overall the place just seems overpriced and overused" => "Cost/Value - Membership", "paper towel dispensary was empty in the main workout room" => "Facility - Cleanliness", "park is amazing" => "Facility - General", "parking has been an issue" => "Parking", "Parking is a pain" => "Parking", "Parking is extremely difficult" => "Parking", "pay a lessened fee, and it is money very well spent" => "Cost/Value - Membership", "pay per number of visits to the Y" => "Cost/Value - Membership", "people always helpful and friendly" => "Staff - Demeanor", "people are always friendly" => "Staff - Demeanor", "people are exceptionally nice" => "Staff - Demeanor", "people are friendly" => "Staff - Demeanor", "people are nice" => "Staff - Demeanor", "people are so friendly" => "Staff - Demeanor", "people are very helpful" => "Staff - Knowledge", "people at the Clarksville YMCA are so friendly" => "Staff - Demeanor", "People seem to come to me more than they do the staff" => "Personal Training", "people that work at the Y are great" => "Staff - Demeanor", "people there are friendly" => "Staff - Demeanor", "place is clean" => "Facility - Cleanliness", "pleased with all you have to offer" => "Group Ex - Variety", "plenty of activities for all age groups" => "Adult Programs", "pool always packed" => "Aquatics - Size", "pool and walking track are our favorite things" => "Facility - General", "Pool area very nice" => "Aquatics - General", "pool hours are not accommodating for all members" => "Aquatics - Hours", "pool is beautiful and fun" => "Aquatics - General", "pool is old" => "Aquatics - General", "pool is the best I have seen" => "Aquatics - General", "pool is very rarely available during hours" => "Aquatics - Hours", "pool is very small" => "Aquatics - Size", "pool needs to be vacuumed more to reduce loose hair floating around all the time" => "Aquatics - General", "pool so crowded by swimming lessons" => "Aquatics - Size", "Poor building design" => "Facility - General", "popcorn every month, it is a nice little unexpected treat" => "Staff - Demeanor", "Positive experience for our children" => "Children's Programs - Aquatics", "prefer to pay more for consistency" => "Cost/Value - Membership", "present small pool v one of 50 m and wider" => "Aquatics - Size", "price being high" => "Cost/Value - Membership", "price for swim lessons has gone up" => "Cost/Value - Programs", "price is a bit high" => "Cost/Value - Membership", "price is a little high" => "Cost/Value - Membership", "price is very resonable for me and I think alot is offered for what you pay" => "Cost/Value - Membership", "price of a family membership is very reasonable" => "Cost/Value - Membership", "Prices are to high considering what the major gyms charge in columbia" => "Cost/Value - Membership", "Prices for everything continue to escalate" => "Cost/Value - Programs", "pricey membership dues" => "Cost/Value - Membership", "pricing is all over the place for the same class" => "Cost/Value - Programs", "primarily use pool area" => "Aquatics - General", "programs and classes at the Y are great" => "Group Ex - Variety", "programs are great" => "Cost/Value - Programs", "programs they offer have good variety" => "Adult Programs", "provide community support" => "Mission", "provide such a wonderful family atmosphere" => "Atmosphere (Feeling/Safety)", "provides a place for my son to be active and play basketball" => "Facility - General", "provides easy, affordable access to healthy exercise" => "Cost/Value - Membership", "proximity is great" => "Facility - Location", "put my girls in a tumbling class, and it just wasn't run very well" => "Children's Programs - General", "quality of the equipment and the step I like is pretty decent" => "Equipment - Cardio", "quick to respond when things are broken" => "Staff - Availability", "quite a few young people (ie Jordan High School Students) seemed to occupy the main work out room" => "Atmosphere (Feeling/Safety)", "raise my dues" => "Cost/Value - Membership", "really believe in everything that the Y stands for" => "Mission", "really disappointed that a facility that is close to me and fits my needs is not helping me as a senior to save some money and stay fit" => "Facility - Location", "really enjoy sports facilities" => "Facility - General", "really enjoy the classes" => "Group Ex - Variety", "really enjoy the family atmosphere" => "Atmosphere (Feeling/Safety)", "really enjoy water aerobics" => "Aquatics - General", "really enjoyed personal trainer" => "Personal Training", "really like all the services that are offered" => "Cost/Value - Programs", "really like the atmosphere" => "Atmosphere (Feeling/Safety)", "really like the bikes" => "Equipment - Cardio", "really like the facilities" => "Facility - General", "really like the mobile fitness program" => "Adult Programs", "really like the staff" => "Staff - Demeanor", "really love the facility" => "Facility - General", "really nice facility" => "Facility - General", "reat place to bring the kids" => "Children's Programs - General", "recommend the Y every chance I get" => "Cost/Value - Membership", "recommend the Y to my kids and people we know" => "Cost/Value - Membership", "recommended it to all my friends" => "Cost/Value - Membership", "reduced rate for people who only use cardio/weight room" => "Cost/Value - Membership", "remodeling job is very nice" => "Facility - General", "renovations are great" => "Facility - General", "renovations have been an issue" => "Facility - General", "replace the shower heads in the women's locker room" => "Facility - General", "request would be for more classes for those that work 8-5" => "Group Ex - Schedule", "room was too small with no air conditioning" => "Facility - Size", "satisfied with the Y overall" => "Personal Reasons", "sauna area not being unlocked,at times, in the early morning" => "Atmosphere (Feeling/Safety)", "seem interested in caring for the kids and are very conscientious" => "Staff - Demeanor", "seems a little tired to me" => "Facility - General", "seems as if the studio is only cleaned once a year" => "Facility - Cleanliness", "seems like an accident waiting to happen" => "Atmosphere (Feeling/Safety)", "seems to be a problem" => "Facility - Size", "seems to be getting more and more crowded" => "Aquatics - Size", "seems to really care about all of the kids" => "Staff - Demeanor", "Seems well staffed and ran" => "Staff - Knowledge", "sense of community" => "Atmosphere (Feeling/Safety)", "service is good" => "Staff - Knowledge", "service is poor" => "Staff - Availability", "services are great" => "Facility - General", "share some of the same ideas about staying fit and being healthy" => "Atmosphere (Feeling/Safety)", "shattered all stereotypes of all other gyms that I also had and kept me away" => "Atmosphere (Feeling/Safety)", "should add vending machines or a snack bar by the pool area" => "Aquatics - General", "should be a separate membership for those who only want to use the pool" => "Aquatics - General", "should be open 24 hours" => "Facility - Hours", "should be some changing areas and more showers that allow some better privacy" => "Facility - General", "should be the goal of the Y to redesign and enlarge so that it can comfortably handle the large volume of traffic it receives each day" => "Facility - Size", "should be The Place families (of ALL economic levels) first think of when they consider swim lessons for their kids" => "Cost/Value - Programs", "should be trainers to assist the members in the room with the machines" => "Equipment - Weight Machines", "showers do not have good pressure to clean in a hurry" => "Facility - General", "Silver Sneakers are great" => "Silver Sneakers", "Silver Sneakers class which I enjoy" => "Silver Sneakers", "Silver Sneakers classes are wonderful" => "Silver Sneakers", "slide for the pool was never open" => "Children's Programs - Aquatics", "small group exercise rooms often make it uncomfortable to enjoy" => "Facility - Size", "soccer events don't have restrooms" => "Children's Programs - Sports", "Some new classes would be great" => "Group Ex - Variety", "Some of the classes are good" => "Group Ex - Variety", "some of the tvs and electronic equipment don't work" => "Equipment - Cardio", "Some things cost above the membership" => "Cost/Value - Programs", "Some Y's don't have this, or don't have that" => "Facility - General", "sometimes hard to go swimming with a bunch of little kids" => "Aquatics - General", "sometimes the classes they provide" => "Group Ex - Schedule", "sometimes the machines are not working correctly" => "Equipment - Cardio", "son is on the basketball team" => "Children's Programs - Sports", "son really enjoys being there" => "Facility - General", "son really likes weight room" => "Equipment - Weight Machines", "speed bump is too high" => "Parking", "spend my time at the Y swimming" => "Aquatics - General", "spend my time on the treadmill" => "Equipment - Cardio", "spin bikes that are in the spin room need a lot of work" => "Equipment - Cardio", "spin bikes would be a quick improvement" => "Equipment - Cardio", "spin room gets WAY too hot" => "Facility - General", "staff are accomodating" => "Staff - Demeanor", "staff are also very nice" => "Staff - Demeanor", "staff are always very friendly" => "Staff - Demeanor", "staff are friendly" => "Staff - Demeanor", "staff are helpful" => "Staff - Knowledge", "staff are nice" => "Staff - Demeanor", "staff are very friendly" => "Staff - Demeanor", "staff are very friendly" => "Staff - Demeanor", "staff are very helpful" => "Staff - Knowledge", "staff are very nice and competent" => "Staff - Knowledge", "staff are very personable" => "Staff - Demeanor", "staff at the front desk always are friendly and helpful" => "Staff - Knowledge", "staff do not enforce rules " => "Staff - Knowledge", "staff have been responsive to issues" => "Staff - Knowledge", "staff is always friendly" => "Staff - Demeanor", "staff is always helpful and friendly" => "Staff - Demeanor", "staff is extremely friendly, as well as, helpful" => "Staff - Demeanor", "staff is friendly" => "Staff - Demeanor", "staff is good" => "Staff - Knowledge", "staff is great" => "Staff - Demeanor", "staff is nice and friendly" => "Staff - Demeanor", "staff is oustanding" => "Staff - Demeanor", "staff is really nice" => "Staff - Demeanor", "staff is so friendly" => "Staff - Demeanor", "staff is so helpful" => "Staff - Knowledge", "staff is so kind" => "Staff - Demeanor", "staff is terrific" => "Staff - Demeanor", "staff is very friendly" => "Staff - Demeanor", "staff is very helpful" => "Staff - Demeanor", "staff is very nice" => "Staff - Demeanor", "staff is wonderful" => "Staff - Demeanor", "staff is wonderful and friendly" => "Staff - Demeanor", "staff members are really nice" => "Staff - Demeanor", "staff members are very friendly" => "Staff - Demeanor", "staff members at the Y are all very nice" => "Staff - Demeanor", "staff members great with kids" => "Staff - Demeanor", "staff members really friendly" => "Staff - Demeanor", "staff members very nice and helpful" => "Staff - Demeanor", "staff there are friendly" => "Staff - Demeanor", "staff very friendly and accommodating" => "Staff - Demeanor", "staff very helpful" => "Staff - Knowledge", "staff very nice" => "Staff - Demeanor", "stay open a little later on Saturday and perhaps open on Sundays as well" => "Facility - Hours", "still maintains our relationship with LA Fitness, which is much further to our home" => "Personal Reasons", "strongly disagree with the policy to allow girls up to the age of five in the men's locker room " => "Facility - Policy", "success shows when the Y is over crowded" => "Facility - Size", "such a wonderful deal" => "Cost/Value - Membership", "suggest all girls' basketball league" => "Children's Programs - Sports", "suggest extending the hours to stay open" => "Facility - Hours", "suggest having a larger parking lot " => "Parking", "suggest that they invest in a better sound system for classes" => "Facility - General", "summer camp was a good program" => "Children's Programs - General", "supports the community in a way that a regular gym does not" => "Mission", "sweat on the machines withouth cleaning" => "Facility - Cleanliness", "swim at the Y during the summer" => "Aquatics - General", "Swim program is great" => "Aquatics - General", "swim team is dominating pool times to an excessive extent" => "Aquatics - Hours", "taken a couple of yoga and Pilates classes, but those don't often fit in our schedule" => "Group Ex - Schedule", "taken away some of the bikes" => "Equipment - Cardio", "taken my kids to swimming class and haven't had any problems" => "Children's Programs - Aquatics", "takes care of all my needs" => "Atmosphere (Feeling/Safety)", "takes twenty minutes to find a parking spot" => "Parking", "taking my kids to classes, or zumba class" => "Children's Programs - General", "teacher is nice" => "Staff - Demeanor", "teachers are amazing" => "Group Ex - Instructor", "Teenagers are running rampant all over the place and harassing people" => "Atmosphere (Feeling/Safety)", "temperature of the pool is wonderful" => "Aquatics - General", "The 25 yd pool smells of urine" => "Facility - Cleanliness", "the convenience of the location" => "Facility - Location", "the cost are getting ridiculous for what we are getting" => "Cost/Value - Membership", "the decision to close the racketball courts " => "Adult Programs", "the facility is so run down" => "Facility - General", "The front desk is wonderful and helpful " => "Staff - Demeanor", "The hours, particularly on Sundays, need improvement " => "Facility - Hours", "The locker rom is not clean" => "Facility - Cleanliness", "The locker room is filthy and the studio is dirty" => "Facility - Cleanliness", "the only reason I belong, however, is because of Myrna's class, The Challenge" => "Group Ex - Instructor", "the people often leave their trash and used workout towels lying around " => "Facility - Cleanliness", "the price is just a little bit much" => "Cost/Value - Membership", "the program is overly competitive and swims times are hard to come by--even when you pay extra for lessons" => "Children's Programs - Aquatics", "the Special Needs component in comparison with other YMCA's in the area is lacking" => "Adaptive Accessibility", "the staff are generally friendly and helpful" => "Staff - Demeanor", "The water in the showers is usually just lukewarm" => "Facility - General", "the Y is not participating in their Silver and Fit program" => "Silver Sneakers", "The Y should be the leader not the follower" => "Mission", "the YMCA is a family tradition" => "Mission", "the YMCA is so family friendly" => "Atmosphere (Feeling/Safety)", "their hours of operation are great" => "Facility - Hours", "therapy pool a plus" => "Aquatics - General", "there are all different kinds of people there" => "Atmosphere (Feeling/Safety)", "there are lot of programs" => "Adult Programs", "There are no adult team sports offered." => "Adult Programs", "there are only three classes" => "Group Ex - Schedule", "there are people attending the YIN Yoga and restorative Yoga classes" => "Group Ex - Variety", "There are so many classes to get involved in" => "Group Ex - Variety", "there are so many different programs and classes available for all age groups" => "Group Ex - Variety", "there are so many programs to choose from" => "Adult Programs", "there are still people that openly shave in steam rooms & bathroom areas" => "Facility - Policy", "there are such a variety of fitness classes and activities for different age groups & fitness levels" => "Group Ex - Variety", "there could be newer equipment" => "Equipment - Cardio", "there is always a large puddle of water right outside the sauna/steam room" => "Facility - Cleanliness", "there is always something different to do" => "Group Ex - Variety", "there is just not enough room to workout" => "Facility - Size", "there is less emphasis in retaining/keeping existing members happy" => "Atmosphere (Feeling/Safety)", "there is less service" => "Staff - Availability", "there is no room" => "Facility - Size", "there is not enough equipment" => "Equipment - Cardio", "there is so much equipment" => "Equipment - Cardio", "there is something for everyone" => "Facility - General", "there needs to be a venting system in the bathroom" => "Facility - General", "There should be more qualified coaches" => "Personal Training", "There should be more updated treadmills" => "Equipment - Cardio", "there when you need them" => "Staff - Availability", "they are too full" => "Group Ex - Schedule", "they did redo work out equipment" => "Equipment - Cardio", "they do a nice job with the classes" => "Group Ex - Variety", "They do their set and take their rest on the equipment as well" => "Facility - Size", "they have all of the equipment there" => "Equipment - Weight Machines", "They have classes and programs for the whole family" => "Group Ex - Variety", "they have everything I need there" => "Facility - General", "they have great programs for the kids" => "Children's Programs - General", "they have taken away options for lots of things" => "Group Ex - Variety", "they have terrible childrens programs" => "Children's Programs - General", "They let bums and homeless people use the bathrooms" => "Facility - Cleanliness", "they offer quality programs" => "Children's Programs - General", "they promptly apologized and stated they were awaiting for their supply of such product" => "Staff - Knowledge", "they really cater to everybody" => "Mission", "they really like it" => "Atmosphere (Feeling/Safety)", "they should advertise more regarding the happenings at the Y" => "Mission", "They spit and who knows what else is the showers and sauna" => "Facility - Cleanliness", "they were so painful to ride" => "Equipment - Cardio", "they work well with the parents during the team sports experiences" => "Personal Reasons", "they Y has reasonable prices" => "Cost/Value - Membership", "thing I love most is pool" => "Aquatics - General", "think it is great" => "Cost/Value - Membership", "think it is wonderful enviroment for the whole family" => "Atmosphere (Feeling/Safety)", "think that it is a good place to go and workout" => "Facility - General", "think that most are doing a great job with babies" => "Child Watch", "think that the classes are convenient and fun" => "Group Ex - Schedule", "think that the communication about the programs should be better" => "Facility - General", "think that the hours are really good" => "Facility - Hours", "think that the new spinning class is great" => "Group Ex - Variety", "think the price is reasonable" => "Cost/Value - Membership", "think the staff is very nice" => "Staff - Demeanor", "think the Y has a wonderful staff, and they offer a lot to everyone" => "Staff - Knowledge", "this is due to some of the people that use the facility" => "Facility - Cleanliness", "This Y and its staff are the most wondeful place and people there could be" => "Staff - Demeanor", "those that don't get a ticket are not happy" => "Group Ex - Schedule", "tile floors stays very wet from the pool area" => "Facility - Cleanliness", "tile in the steam room and sometimes in the men's changing area by the sinks, becomes very slippery" => "Facility - General", "time availablity is limited especialy for people that work" => "Group Ex - Schedule", "to be accentuated by the very friendly staff" => "Staff - Demeanor", "Today's economy makes it difficult for those additional costs" => "Cost/Value - Programs", "Too expensive" => "Cost/Value - Membership", "Too many classes are offered during the day but not in the evenings when people are more likely to attend" => "Group Ex - Schedule", "totally changed my perceptions of what a gym should be" => "Cost/Value - Membership", "tough to align all schedules" => "Children's Programs - General", "trainer is nice and very helpful" => "Staff - Demeanor", "trainer schedule is just now straightening out" => "Aquatics - Hours", "trainer works very well with her" => "Adaptive Accessibility", "trainers are great" => "Staff - Knowledge", "trainers know how to interact with all people" => "Staff - Knowledge", "treated like I belong" => "Staff - Demeanor", "trying to convince some of my co-workers to join" => "Cost/Value - Membership", "turned around my insecure teenagers" => "Children's Programs - General", "TV on the equipment does not work" => "Equipment - Cardio", "two of the showers in the family changing room were out of order" => "Facility - General", "two separate child care rooms create a challenge" => "Child Watch", "unable to do full workout in morning " => "Facility - Hours", "unable to login into the site to manage my account and register" => "Children's Programs - General", "unavailability of the courts on many evenings" => "Facility - Size", "UNDERSTAND THAT MY EXPERIENCE WITH THE Y CONSIST OF THE POOL AREA, FRONT DESK, AND YOUR ABSOLUTELY FANTASTIC STAFF" => "Aquatics - General", "Unfriendly staff" => "Staff - Demeanor", "up to date exercise equipment" => "Equipment - Cardio", "update and expand your facility" => "Facility - Size", "upgrade to the locker room" => "Facility - General", "upgraded all of their equipment" => "Facility - General", "Upgraded equipment" => "Equipment - Cardio", "up-to-date and kept in working order" => "Equipment - General", "use the different equipment" => "Equipment - General", "use the pool facilities regularly and they are excellent" => "Aquatics - General", "use the silver sneakers" => "Silver Sneakers", "use the summer programs and holiday programs, our kids love it " => "Children's Programs - General", "use the weights and the cardio equipment " => "Equipment - Cardio", "use the Y to for working out and swimming" => "Adult Programs", "used to have it in locker room but now one scale is in the actual gym" => "Facility - General", "uses the pool during the summer months" => "Aquatics - General", "utilizing the pool at the Y" => "Aquatics - General", "value you get with your membership" => "Cost/Value - Membership", "Variety keeps us coming back and motivate to exercise" => "Group Ex - Variety", "variety of activities available are wonderful" => "Group Ex - Variety", "Variety of classes at different times" => "Group Ex - Variety", "variety of exercise equipment" => "Equipment - Cardio", "variety of options for exercise" => "Facility - General", "variety of program classes" => "Group Ex - Variety", "variety of programs" => "Adult Programs", "variety of programs for all ages" => "Facility - General", "very beneficial to health" => "Cost/Value - Membership", "very clean environmen" => "Facility - Cleanliness", "very clean place to workout" => "Facility - Cleanliness", "Very convenient hours--can accommodate just about everyone" => "Facility - Hours", "very convenient location" => "Facility - Location", "very good as our leader" => "Group Ex - Instructor", "very good with offering youth and children's programs" => "Children's Programs - General", "very happy with child care" => "Child Watch", "very happy with programs" => "Children's Programs - General", "very happy with staff" => "Staff - Demeanor", "very happy with the facility" => "Facility - General", "very helpful when I have questions about equipment" => "Staff - Knowledge", "very safe environment" => "Atmosphere (Feeling/Safety)", "very upset that the racquetball court" => "Facility - General", "very, very happy with the work out area" => "Equipment - Cardio", "visit each other and dont watch the pool" => "Staff - Availability", "visit the branch for all the children's activities, like the youth sports program" => "Children's Programs - Sports", "walk around the track" => "Facility - General", "want to cancel our membership" => "Cost/Value - Membership", "want to try Les Mills classes" => "Group Ex - Variety", "warm community feel" => "Atmosphere (Feeling/Safety)", "was a fun place, lots of socializing" => "Atmosphere (Feeling/Safety)", "was able to go to the Y camp this summer and enjoyed it" => "Children's Programs - General", "was built with very little input from customers" => "Facility - General", "was dissappointed when the Y reduced the number of hours that childcare was available" => "Child Watch", "was ignored at the front desk" => "Staff - Demeanor", "was like a warm welcome from a friend when I walked in" => "Staff - Demeanor", "was moved into the gym, which is noisy and crowded" => "Atmosphere (Feeling/Safety)", "was not allowed to bring child" => "Group Ex - Variety", "was often very hard/impossible to get into swim classes" => "Children's Programs - Aquatics", "was so friendly and nice" => "Staff - Demeanor", "was the only thing that irked me" => "Children's Programs - Aquatics", "wash rooms really need some paper towels" => "Facility - Cleanliness", "wasn't pleased when the hours were cut on certain days" => "Facility - Hours", "wasn't treated well by staff at Plant City" => "Staff - Demeanor", "water aerobics has been wonderful for me" => "Group Ex - Schedule", "water is too cold for my arthritis" => "Aquatics - General", "water program has been great for me" => "Adult Programs", "water schedule in summer geared toward camps rather than year around individuals" => "Aquatics - Hours", "water temperature varies" => "Aquatics - General", "water Zumba going on at the same time as my class and sometimes it gets really loud with the music playing and the instructor shouting" => "Facility - General", "We are expected to pay the same membership fees but not afforded the same access" => "Cost/Value - Membership", "we are very happy with child care" => "Child Watch", "we are very happy with how many specials they offer" => "Cost/Value - Programs", "we give coach positions to family members who have a child in the program" => "Children's Programs - Sports", "We like the services at the YMCA" => "Cost/Value - Membership", "We love the school's out days" => "Children's Programs - General", "we truly enjoyed the company of seniors and and coffee afterwards" => "Atmosphere (Feeling/Safety)", "weekend time closures are too late opening/early closing" => "Facility - Hours", "weight equipment not being maintained" => "Equipment - Weight Machines", "went elsewhere for private instruction" => "Children's Programs - Aquatics", "were also a couple of other classes that I had the same problem with" => "Group Ex - Schedule", "were better in the gym" => "Children's Programs - General", "were enrolled in the soccer and basketball programs and enjoyed it" => "Children's Programs - Sports", "were so helpful in aiding his recovery" => "Staff - Knowledge", "whenever I call in to cancel my membership, someone tells me I have to come into the branch to cancel" => "Staff - Demeanor", "whole place has a very wam atmosphere" => "Atmosphere (Feeling/Safety)", "wide array of services and activities" => "Group Ex - Variety", "wide variety of classes" => "Group Ex - Variety", "wide variety of exercise programs" => "Group Ex - Variety", "wide variety of programs it offers to children" => "Children's Programs - General", "wife and kids are very active and love all that it has to offer" => "Facility - General", "WiFi very nice" => "Facility - General", "will come in when I get transportation" => "Facility - General", "willing to help you and answer questions " => "Staff - Knowledge", "wish that the Y would add a" => "Group Ex - Schedule", "wish that we could move a little more in the Silver Sneakers class" => "Silver Sneakers", "wish the facilities were cleaner and fresher smelling" => "Facility - Cleanliness", "wish the gym were a little bigge" => "Facility - Size", "wish the hours in the morning would be as early on Saturday and Sundays " => "Aquatics - Hours", "wish the Y had a pool" => "Aquatics - General", "wish the Y had better basketballs" => "Equipment - Cardio", "wish the Y still had water aerobics" => "Group Ex - Variety", "wish there was an outdoor pool, sauna, and hot tub" => "Facility - General", "wish there was more attention to the kids need" => "Children's Programs - General", "wish there was more space for the work out area" => "Facility - Size", "wish there were better classes at 6:30pm" => "Group Ex - Schedule", "wish there were more free weights" => "Equipment - Free Weights", "wish there were more swimming classes" => "Aquatics - General", "wish there were more Zumba" => "Group Ex - Schedule", "wish things were a little more organized and structured" => "Child Watch", "wish we had a splash pool" => "Aquatics - General", "wish you had a pool" => "Aquatics - General", "wish you had a teen center" => "Facility - General", "wish you had more swim classes for adults" => "Aquatics - Hours", "wishes there were more classes available" => "Group Ex - Schedule", "womens locker rooms are very small" => "Facility - Size", "wonderful facilities" => "Facility - General", "works with my income " => "Cost/Value - Membership", "would also highly recommend it for the cost" => "Cost/Value - Membership", "would be convenient if the Y stayed open at least an hour later" => "Facility - Hours", "would be great if the Y had different membership programs" => "Adult Programs", "Would be helpful to have employees identified by some type of name tag" => "Staff - Availability", "would be less because of the lack of a whirlpool" => "Aquatics - General", "would be nice if someone would send out an email saying when the pool is closed" => "Aquatics - Hours", "would be nice if there food or snacks offered" => "Facility - General", "would be nice to have someone instruct me how to use the machines" => "Staff - Availability", "would certainly recommend the Y" => "Facility - General", "would give a higher ranking is the cost was lowered" => "Cost/Value - Membership", "would highly recommend" => "Facility - General", "would interest most people" => "Facility - General", "Would like a rock climbing wall" => "Facility - General", "would like an indoor pool" => "Facility - General", "would like it better if it opened at" => "Facility - Hours", "would like it even better if the Y was open earlier" => "Facility - Hours", "would like more guest passes for dedication as member" => "Cost/Value - Membership", "would like option to put membership on hold" => "Cost/Value - Membership", "would like the steam room improved" => "Facility - General", "would like to add prenatal yoga" => "Group Ex - Variety", "would like to be able to attend about two-three classes per week" => "Group Ex - Schedule", "would like to have a water park" => "Aquatics - General", "would like to have the class more frequently during the week" => "Aquatics - General", "would like to pay by service instead of a flat montly fee for my membership" => "Cost/Value - Membership", "would like to praise lifeguards and swim instructors" => "Children's Programs - Aquatics", "would like to see a indoor pool added" => "Aquatics - Size", "would like to see beginner yoga class offered early mornings or late evenings" => "Group Ex - Schedule", "Would like to see beginning yoga and Tai Chi in the evening or Sunday" => "Group Ex - Schedule", "would like to see classes expanded" => "Group Ex - Variety", "would like to see extended hours on the weekend" => "Facility - Hours", "would like to see improved line of communication with members" => "Staff - Availability", "would like to see more children and family activities" => "Children's Programs - General", "would like to see more half-day programs for kids" => "Children's Programs - General", "would like to see more step classes" => "Group Ex - Schedule", "would like to see sauna added" => "Facility - Size", "would like to see scales in the locker rooms" => "Facility - General", "would like to see some cardio equipment upgrades!!" => "Equipment - Cardio", "would like to see the addition of a water aerobics/spinning class" => "Aquatics - General", "would like to see the hours extended" => "Facility - Hours", "would like to see the Y have Zumba classes, starting at 10am" => "Group Ex - Schedule", "would like to see Yoga classes added back to schedule" => "Group Ex - Schedule", "would love to see crocheting or knitting class" => "Adult Programs", "would love to see it a bit bigger" => "Facility - Size", "would love to see the Y add and that's a bus service" => "Facility - Location", "would love to see the Y do some promotion of Myrna's class" => "Group Ex - Variety", "would rather see after work hour classes for things such as kickboxing and circuit training" => "Group Ex - Variety", "would recommend joining to anybody with children" => "Children's Programs - General", "would recommend the Y if they seek swimming as part of what they do" => "Cost/Value - Membership", "would recommend the Y" => "Facility - General", "would save me a trip there" => "Aquatics - Hours", "would suggest decreasing the four hour afternoon break in the childcare area " => "Child Watch", "would suggest extending the hours of operation on the weekend" => "Facility - Hours", "would suggest having a better computer system" => "Facility - General", "would think that thats when a lot are offered considering thats what time most people get off work" => "Children's Programs - General", "wouldn't press on anyone what services to utilize" => "Personal Reasons", "wouldn't recommend the Y to them because you cant pay just a separate fee for just using the pool" => "Cost/Value - Membership", "y also needs Wifi" => "Facility - General", "y has not changed or updated" => "Facility - General", "y is a comfortable place to excersize" => "Facility - Size", "yoga class in mat room area wreaks of urine" => "Facility - Cleanliness", "you get alot for what you pay" => "Cost/Value - Membership", "you see the director there all the time" => "Staff - Availability", "your basket of bible verses brighten my day everyday" => "Personal Reasons", "youth swim classes might be limited in size" => "Children's Programs - Aquatics", "zumba instructor was amazing" => "Group Ex - Instructor", "I would like to see more les mills classes added" => "Adult Programs", "The Y has great group exercise" => "Group EX (Variety)", "aerobics areas are too small" => "Facility (Size)", "there are amenities that other Ys have that this Y is lacking" => "Facility (General)", "Many times all machines are in use" => "Facility (Size)", "the most welcoming" => "Staff (Demeanor)", "enjoy the atmosphere" => "Atmosphere (Feeling/Safety)", "our grandchildren participate in" => "Children's Programs (General)", "class for years" => "Group EX (Instructor)", "time for just adults" => "Facility (Hours)", "Parking" => "Facility (General)", "classes starting late" => "Group EX (Schedule)", "Love this place" => "Facility (General)", "variety of class" => "Group EX (Variety)", "great programs" => "Adult Programs", "staff" => "Staff (Demeanor)", "really love that place" => "Facility (General)", "price of your membership" => "Cost/Value (Membership)", "You have good facilities" => "Facility (General)", "very good employee" => "Staff (Demeanor)", "Great kids programs" => "Children's Programs (General)", "gym equipment" => "Equipment (General)", "environemnt" => "Atmosphere (Feeling/Safety)", "Everything is just ok" => "Facility (General)", "The pricing is" => "Cost/Value (Membership)", "helpful staff" => "Staff (Demeanor)", "Family place" => "Atmosphere (Feeling/Safety)", "Programs should be free" => "Cost/Value (Programs)", "programs are overpriced" => "Cost/Value (Programs)", "I don't like the new layout" => "Facility (General)", "fun place for kidz" => "Atmosphere (Feeling/Safety)", "praise your benefits" => "Facility (General)", "I love that the Y serves all ages" => "Personal Reasons", "children are not allowed" => "Facility (General)", "Pool" => "Aquatics (General)", "good facilit" => "Facility (General)", "school age kids" => "Children's Programs (General)", "exercise programs" => "Group EX (Variety)", "the environment" => "Atmosphere (Feeling/Safety)", "atmosfer" => "Atmosphere (Feeling/Safety)", "great value" => "Cost/Value (Membership)", "square foot" => "Facility (Size)", "trainers" => "Group EX (Instructor)", "family friendly" => "Atmosphere (Feeling/Safety)", "it is a great place" => "Atmosphere (Feeling/Safety)", "friendly place" => "Atmosphere (Feeling/Safety)", "Plenty of activities" => "Adult Programs", "great place for fam" => "Atmosphere (Feeling/Safety)", "many programs" => "Adult Programs", "It's expensive" => "Cost/Value (Membership)", "Its expensive" => "Cost/Value (Membership)", "small area" => "Facility (Size)", "hardly any space" => "Facility (Size)", "offer so much" => "Group EX (Variety)", "Excellent facilities" => "Facility (General)", "knowledgeable staff" => "Staff (Knowledge)", "unclean" => "Facility (Cleanliness)", "it's always clean" => "Facility (Cleanliness)", "its always clean" => "Facility (Cleanliness)", "it's values" => "Personal Reasons", "its values" => "Personal Reasons", "and morals" => "Personal Reasons", "variety of activities" => "Group EX (Variety)", "class choices" => " Group EX (Variety)", "could use updat" => "Facility (General)", "welcoming environ" => "Atmosphere (Feeling/Safety", "multiple locations" => "Facility (Location)", "group instructor" => "Group EX (Instructor)", "place for senior" => "Silver Sneakers", "Senior part of your life" => "Silver Sneakers", "Fall Football" => "Children's Programs (Sports)", "run facility" => "Facility (General)", "bit of everything" => "Facility (General)", "good deal financ" => "Cost/Value (Membership)", "very affordable" => "Cost/Value (Membership)", "value of sports" => "Personal Reasons", "great facility" => " Facility (General)", "cost of membership" => "Cost/Value (Membership)", "offered to children" => "Children's Programs (General)", "fitness center" => "Facility (General)", "cleaning" => "Facility (Cleanliness)", "sweeping" => "Facility (Cleanliness)", "class" => "Group EX (General)", "classes" => "Group EX (Variety)", "equipment" => "Equipment (General)", "child watch" => "Child Watch", "hours" => "Facility (Hours)", "programming" => "Group EX (Variety)", "price" => "Cost/Value (Membership)", "family" => "Atmosphere (Feeling/Safety", "facilities" => "Facility (General)", "community" => "Mission", "convenient" => "Facility (Location)", "fees" => "Cost/Value (Membership)", "crowded" => "Facility (Size)", "atmosphere" => "Atmosphere (Feeling/Safety)", "afford" => "Cost/Value (Membership)", "cost" => "Cost/Value (Membership)", "spiritual" => "Personal Reasons", "expensive" => "Cost/Value (Membership)", "facility" => "Facility (General)" } end end =begin "Adaptive Accessibility" "Atmosphere (Feeling/Safety)" "Aquatics (Size)" "Aquatics (Hours)" "Aquatics (General)" "Adult Programs" "Equipment (General)" "Equipment (Weight Machines)" "Equipment (Free Weights)" "Equipment (Cardio)" "Cost/Value (Programs)" "Cost/Value (Membership)" "Children's Programs (Sports)" "Children's Programs (General)" "Children's Programs (Aquatics)" "Child Watch" "Staff (Knowledge)" "Personal Reasons" "Parking" "Mission" "Group EX (Variety)" "Group EX (Schedule)" "Group EX (Instructor)" "Fitness Tracking Tool" "Facility (Size)" "Facility (Policy)" "Facility (Location)" "Facility (Hours)" "Facility (General)" "Facility (Cleanliness)" "Staff (Demeanor)" "Staff (Availability)" "Silver Sneakers" "Personal Training" =end