## # This code was generated by # ___ _ _ _ _ _ _ ____ ____ ____ _ ____ ____ _ _ ____ ____ ____ ___ __ __ # | | | | | | | | | __ | | |__| | __ | __ |___ |\ | |___ |__/ |__| | | | |__/ # | |_|_| | |___ | |__| |__| | | | |__] |___ | \| |___ | \ | | | |__| | \ # # Twilio - Taskrouter # This is the public Twilio REST API. # # NOTE: This class is auto generated by OpenAPI Generator. # https://openapi-generator.tech # Do not edit the class manually. # module Twilio module REST class Taskrouter < TaskrouterBase class V1 < Version class WorkspaceList < ListResource ## # Initialize the WorkspaceList # @param [Version] version Version that contains the resource # @return [WorkspaceList] WorkspaceList def initialize(version) super(version) # Path Solution @solution = { } @uri = "/Workspaces" end ## # Create the WorkspaceInstance # @param [String] friendly_name A descriptive string that you create to describe the Workspace resource. It can be up to 64 characters long. For example: `Customer Support` or `2014 Election Campaign`. # @param [String] event_callback_url The URL we should call when an event occurs. If provided, the Workspace will publish events to this URL, for example, to collect data for reporting. See [Workspace Events](https://www.twilio.com/docs/taskrouter/api/event) for more information. This parameter supports Twilio's [Webhooks (HTTP callbacks) Connection Overrides](https://www.twilio.com/docs/usage/webhooks/webhooks-connection-overrides). # @param [String] events_filter The list of Workspace events for which to call event_callback_url. For example, if `EventsFilter=task.created, task.canceled, worker.activity.update`, then TaskRouter will call event_callback_url only when a task is created, canceled, or a Worker activity is updated. # @param [Boolean] multi_task_enabled Whether to enable multi-tasking. Can be: `true` to enable multi-tasking, or `false` to disable it. However, all workspaces should be created as multi-tasking. The default is `true`. Multi-tasking allows Workers to handle multiple Tasks simultaneously. When enabled (`true`), each Worker can receive parallel reservations up to the per-channel maximums defined in the Workers section. In single-tasking mode (legacy mode), each Worker will only receive a new reservation when the previous task is completed. Learn more at [Multitasking](https://www.twilio.com/docs/taskrouter/multitasking). # @param [String] template An available template name. Can be: `NONE` or `FIFO` and the default is `NONE`. Pre-configures the Workspace with the Workflow and Activities specified in the template. `NONE` will create a Workspace with only a set of default activities. `FIFO` will configure TaskRouter with a set of default activities and a single TaskQueue for first-in, first-out distribution, which can be useful when you are getting started with TaskRouter. # @param [QueueOrder] prioritize_queue_order # @return [WorkspaceInstance] Created WorkspaceInstance def create( friendly_name: nil, event_callback_url: :unset, events_filter: :unset, multi_task_enabled: :unset, template: :unset, prioritize_queue_order: :unset ) data = Twilio::Values.of({ 'FriendlyName' => friendly_name, 'EventCallbackUrl' => event_callback_url, 'EventsFilter' => events_filter, 'MultiTaskEnabled' => multi_task_enabled, 'Template' => template, 'PrioritizeQueueOrder' => prioritize_queue_order, }) payload = @version.create('POST', @uri, data: data) WorkspaceInstance.new( @version, payload, ) end ## # Lists WorkspaceInstance records from the API as a list. # Unlike stream(), this operation is eager and will load `limit` records into # memory before returning. # @param [String] friendly_name The `friendly_name` of the Workspace resources to read. For example `Customer Support` or `2014 Election Campaign`. # @param [Integer] limit Upper limit for the number of records to return. stream() # guarantees to never return more than limit. Default is no limit # @param [Integer] page_size Number of records to fetch per request, when # not set will use the default value of 50 records. If no page_size is defined # but a limit is defined, stream() will attempt to read the limit with the most # efficient page size, i.e. min(limit, 1000) # @return [Array] Array of up to limit results def list(friendly_name: :unset, limit: nil, page_size: nil) self.stream( friendly_name: friendly_name, limit: limit, page_size: page_size ).entries end ## # Streams Instance records from the API as an Enumerable. # This operation lazily loads records as efficiently as possible until the limit # is reached. # @param [String] friendly_name The `friendly_name` of the Workspace resources to read. For example `Customer Support` or `2014 Election Campaign`. # @param [Integer] limit Upper limit for the number of records to return. stream() # guarantees to never return more than limit. Default is no limit # @param [Integer] page_size Number of records to fetch per request, when # not set will use the default value of 50 records. If no page_size is defined # but a limit is defined, stream() will attempt to read the limit with the most # efficient page size, i.e. min(limit, 1000) # @return [Enumerable] Enumerable that will yield up to limit results def stream(friendly_name: :unset, limit: nil, page_size: nil) limits = @version.read_limits(limit, page_size) page = self.page( friendly_name: friendly_name, page_size: limits[:page_size], ) @version.stream(page, limit: limits[:limit], page_limit: limits[:page_limit]) end ## # When passed a block, yields WorkspaceInstance records from the API. # This operation lazily loads records as efficiently as possible until the limit # is reached. def each limits = @version.read_limits page = self.page(page_size: limits[:page_size], ) @version.stream(page, limit: limits[:limit], page_limit: limits[:page_limit]).each {|x| yield x} end ## # Retrieve a single page of WorkspaceInstance records from the API. # Request is executed immediately. # @param [String] friendly_name The `friendly_name` of the Workspace resources to read. For example `Customer Support` or `2014 Election Campaign`. # @param [String] page_token PageToken provided by the API # @param [Integer] page_number Page Number, this value is simply for client state # @param [Integer] page_size Number of records to return, defaults to 50 # @return [Page] Page of WorkspaceInstance def page(friendly_name: :unset, page_token: :unset, page_number: :unset, page_size: :unset) params = Twilio::Values.of({ 'FriendlyName' => friendly_name, 'PageToken' => page_token, 'Page' => page_number, 'PageSize' => page_size, }) response = @version.page('GET', @uri, params: params) WorkspacePage.new(@version, response, @solution) end ## # Retrieve a single page of WorkspaceInstance records from the API. # Request is executed immediately. # @param [String] target_url API-generated URL for the requested results page # @return [Page] Page of WorkspaceInstance def get_page(target_url) response = @version.domain.request( 'GET', target_url ) WorkspacePage.new(@version, response, @solution) end # Provide a user friendly representation def to_s '#' end end class WorkspaceContext < InstanceContext ## # Initialize the WorkspaceContext # @param [Version] version Version that contains the resource # @param [String] sid The SID of the Workspace resource to update. # @return [WorkspaceContext] WorkspaceContext def initialize(version, sid) super(version) # Path Solution @solution = { sid: sid, } @uri = "/Workspaces/#{@solution[:sid]}" # Dependents @cumulative_statistics = nil @task_queues = nil @activities = nil @real_time_statistics = nil @tasks = nil @workflows = nil @events = nil @workers = nil @statistics = nil @task_channels = nil end ## # Delete the WorkspaceInstance # @return [Boolean] True if delete succeeds, false otherwise def delete @version.delete('DELETE', @uri) end ## # Fetch the WorkspaceInstance # @return [WorkspaceInstance] Fetched WorkspaceInstance def fetch payload = @version.fetch('GET', @uri) WorkspaceInstance.new( @version, payload, sid: @solution[:sid], ) end ## # Update the WorkspaceInstance # @param [String] default_activity_sid The SID of the Activity that will be used when new Workers are created in the Workspace. # @param [String] event_callback_url The URL we should call when an event occurs. See [Workspace Events](https://www.twilio.com/docs/taskrouter/api/event) for more information. This parameter supports Twilio's [Webhooks (HTTP callbacks) Connection Overrides](https://www.twilio.com/docs/usage/webhooks/webhooks-connection-overrides). # @param [String] events_filter The list of Workspace events for which to call event_callback_url. For example if `EventsFilter=task.created,task.canceled,worker.activity.update`, then TaskRouter will call event_callback_url only when a task is created, canceled, or a Worker activity is updated. # @param [String] friendly_name A descriptive string that you create to describe the Workspace resource. For example: `Sales Call Center` or `Customer Support Team`. # @param [Boolean] multi_task_enabled Whether to enable multi-tasking. Can be: `true` to enable multi-tasking, or `false` to disable it. However, all workspaces should be maintained as multi-tasking. There is no default when omitting this parameter. A multi-tasking Workspace can't be updated to single-tasking unless it is not a Flex Project and another (legacy) single-tasking Workspace exists. Multi-tasking allows Workers to handle multiple Tasks simultaneously. In multi-tasking mode, each Worker can receive parallel reservations up to the per-channel maximums defined in the Workers section. In single-tasking mode (legacy mode), each Worker will only receive a new reservation when the previous task is completed. Learn more at [Multitasking](https://www.twilio.com/docs/taskrouter/multitasking). # @param [String] timeout_activity_sid The SID of the Activity that will be assigned to a Worker when a Task reservation times out without a response. # @param [QueueOrder] prioritize_queue_order # @return [WorkspaceInstance] Updated WorkspaceInstance def update( default_activity_sid: :unset, event_callback_url: :unset, events_filter: :unset, friendly_name: :unset, multi_task_enabled: :unset, timeout_activity_sid: :unset, prioritize_queue_order: :unset ) data = Twilio::Values.of({ 'DefaultActivitySid' => default_activity_sid, 'EventCallbackUrl' => event_callback_url, 'EventsFilter' => events_filter, 'FriendlyName' => friendly_name, 'MultiTaskEnabled' => multi_task_enabled, 'TimeoutActivitySid' => timeout_activity_sid, 'PrioritizeQueueOrder' => prioritize_queue_order, }) payload = @version.update('POST', @uri, data: data) WorkspaceInstance.new( @version, payload, sid: @solution[:sid], ) end ## # Access the cumulative_statistics # @return [WorkspaceCumulativeStatisticsList] # @return [WorkspaceCumulativeStatisticsContext] def cumulative_statistics WorkspaceCumulativeStatisticsContext.new( @version, @solution[:sid] ) end ## # Access the task_queues # @return [TaskQueueList] # @return [TaskQueueContext] if sid was passed. def task_queues(sid=:unset) raise ArgumentError, 'sid cannot be nil' if sid.nil? if sid != :unset return TaskQueueContext.new(@version, @solution[:sid],sid ) end unless @task_queues @task_queues = TaskQueueList.new( @version, workspace_sid: @solution[:sid] ) end @task_queues end ## # Access the activities # @return [ActivityList] # @return [ActivityContext] if sid was passed. def activities(sid=:unset) raise ArgumentError, 'sid cannot be nil' if sid.nil? if sid != :unset return ActivityContext.new(@version, @solution[:sid],sid ) end unless @activities @activities = ActivityList.new( @version, workspace_sid: @solution[:sid] ) end @activities end ## # Access the real_time_statistics # @return [WorkspaceRealTimeStatisticsList] # @return [WorkspaceRealTimeStatisticsContext] def real_time_statistics WorkspaceRealTimeStatisticsContext.new( @version, @solution[:sid] ) end ## # Access the tasks # @return [TaskList] # @return [TaskContext] if sid was passed. def tasks(sid=:unset) raise ArgumentError, 'sid cannot be nil' if sid.nil? if sid != :unset return TaskContext.new(@version, @solution[:sid],sid ) end unless @tasks @tasks = TaskList.new( @version, workspace_sid: @solution[:sid] ) end @tasks end ## # Access the workflows # @return [WorkflowList] # @return [WorkflowContext] if sid was passed. def workflows(sid=:unset) raise ArgumentError, 'sid cannot be nil' if sid.nil? if sid != :unset return WorkflowContext.new(@version, @solution[:sid],sid ) end unless @workflows @workflows = WorkflowList.new( @version, workspace_sid: @solution[:sid] ) end @workflows end ## # Access the events # @return [EventList] # @return [EventContext] if sid was passed. def events(sid=:unset) raise ArgumentError, 'sid cannot be nil' if sid.nil? if sid != :unset return EventContext.new(@version, @solution[:sid],sid ) end unless @events @events = EventList.new( @version, workspace_sid: @solution[:sid] ) end @events end ## # Access the workers # @return [WorkerList] # @return [WorkerContext] if sid was passed. def workers(sid=:unset) raise ArgumentError, 'sid cannot be nil' if sid.nil? if sid != :unset return WorkerContext.new(@version, @solution[:sid],sid ) end unless @workers @workers = WorkerList.new( @version, workspace_sid: @solution[:sid] ) end @workers end ## # Access the statistics # @return [WorkspaceStatisticsList] # @return [WorkspaceStatisticsContext] def statistics WorkspaceStatisticsContext.new( @version, @solution[:sid] ) end ## # Access the task_channels # @return [TaskChannelList] # @return [TaskChannelContext] if sid was passed. def task_channels(sid=:unset) raise ArgumentError, 'sid cannot be nil' if sid.nil? if sid != :unset return TaskChannelContext.new(@version, @solution[:sid],sid ) end unless @task_channels @task_channels = TaskChannelList.new( @version, workspace_sid: @solution[:sid] ) end @task_channels end ## # Provide a user friendly representation def to_s context = @solution.map{|k, v| "#{k}: #{v}"}.join(',') "#" end ## # Provide a detailed, user friendly representation def inspect context = @solution.map{|k, v| "#{k}: #{v}"}.join(',') "#" end end class WorkspacePage < Page ## # Initialize the WorkspacePage # @param [Version] version Version that contains the resource # @param [Response] response Response from the API # @param [Hash] solution Path solution for the resource # @return [WorkspacePage] WorkspacePage def initialize(version, response, solution) super(version, response) # Path Solution @solution = solution end ## # Build an instance of WorkspaceInstance # @param [Hash] payload Payload response from the API # @return [WorkspaceInstance] WorkspaceInstance def get_instance(payload) WorkspaceInstance.new(@version, payload) end ## # Provide a user friendly representation def to_s '' end end class WorkspaceInstance < InstanceResource ## # Initialize the WorkspaceInstance # @param [Version] version Version that contains the resource # @param [Hash] payload payload that contains response from Twilio # @param [String] account_sid The SID of the # {Account}[https://www.twilio.com/docs/iam/api/account] that created this Workspace # resource. # @param [String] sid The SID of the Call resource to fetch. # @return [WorkspaceInstance] WorkspaceInstance def initialize(version, payload , sid: nil) super(version) # Marshaled Properties @properties = { 'account_sid' => payload['account_sid'], 'date_created' => Twilio.deserialize_iso8601_datetime(payload['date_created']), 'date_updated' => Twilio.deserialize_iso8601_datetime(payload['date_updated']), 'default_activity_name' => payload['default_activity_name'], 'default_activity_sid' => payload['default_activity_sid'], 'event_callback_url' => payload['event_callback_url'], 'events_filter' => payload['events_filter'], 'friendly_name' => payload['friendly_name'], 'multi_task_enabled' => payload['multi_task_enabled'], 'sid' => payload['sid'], 'timeout_activity_name' => payload['timeout_activity_name'], 'timeout_activity_sid' => payload['timeout_activity_sid'], 'prioritize_queue_order' => payload['prioritize_queue_order'], 'url' => payload['url'], 'links' => payload['links'], } # Context @instance_context = nil @params = { 'sid' => sid || @properties['sid'] , } end ## # Generate an instance context for the instance, the context is capable of # performing various actions. All instance actions are proxied to the context # @return [WorkspaceContext] CallContext for this CallInstance def context unless @instance_context @instance_context = WorkspaceContext.new(@version , @params['sid']) end @instance_context end ## # @return [String] The SID of the [Account](https://www.twilio.com/docs/iam/api/account) that created the Workspace resource. def account_sid @properties['account_sid'] end ## # @return [Time] The date and time in GMT when the resource was created specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format. def date_created @properties['date_created'] end ## # @return [Time] The date and time in GMT when the resource was last updated specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format. def date_updated @properties['date_updated'] end ## # @return [String] The name of the default activity. def default_activity_name @properties['default_activity_name'] end ## # @return [String] The SID of the Activity that will be used when new Workers are created in the Workspace. def default_activity_sid @properties['default_activity_sid'] end ## # @return [String] The URL we call when an event occurs. If provided, the Workspace will publish events to this URL, for example, to collect data for reporting. See [Workspace Events](https://www.twilio.com/docs/taskrouter/api/event) for more information. This parameter supports Twilio's [Webhooks (HTTP callbacks) Connection Overrides](https://www.twilio.com/docs/usage/webhooks/webhooks-connection-overrides). def event_callback_url @properties['event_callback_url'] end ## # @return [String] The list of Workspace events for which to call `event_callback_url`. For example, if `EventsFilter=task.created, task.canceled, worker.activity.update`, then TaskRouter will call event_callback_url only when a task is created, canceled, or a Worker activity is updated. def events_filter @properties['events_filter'] end ## # @return [String] The string that you assigned to describe the Workspace resource. For example `Customer Support` or `2014 Election Campaign`. def friendly_name @properties['friendly_name'] end ## # @return [Boolean] Whether multi-tasking is enabled. The default is `true`, which enables multi-tasking. Multi-tasking allows Workers to handle multiple Tasks simultaneously. When enabled (`true`), each Worker can receive parallel reservations up to the per-channel maximums defined in the Workers section. In single-tasking each Worker would only receive a new reservation when the previous task is completed. Learn more at [Multitasking](https://www.twilio.com/docs/taskrouter/multitasking). def multi_task_enabled @properties['multi_task_enabled'] end ## # @return [String] The unique string that we created to identify the Workspace resource. def sid @properties['sid'] end ## # @return [String] The name of the timeout activity. def timeout_activity_name @properties['timeout_activity_name'] end ## # @return [String] The SID of the Activity that will be assigned to a Worker when a Task reservation times out without a response. def timeout_activity_sid @properties['timeout_activity_sid'] end ## # @return [QueueOrder] def prioritize_queue_order @properties['prioritize_queue_order'] end ## # @return [String] The absolute URL of the Workspace resource. def url @properties['url'] end ## # @return [Hash] The URLs of related resources. def links @properties['links'] end ## # Delete the WorkspaceInstance # @return [Boolean] True if delete succeeds, false otherwise def delete context.delete end ## # Fetch the WorkspaceInstance # @return [WorkspaceInstance] Fetched WorkspaceInstance def fetch context.fetch end ## # Update the WorkspaceInstance # @param [String] default_activity_sid The SID of the Activity that will be used when new Workers are created in the Workspace. # @param [String] event_callback_url The URL we should call when an event occurs. See [Workspace Events](https://www.twilio.com/docs/taskrouter/api/event) for more information. This parameter supports Twilio's [Webhooks (HTTP callbacks) Connection Overrides](https://www.twilio.com/docs/usage/webhooks/webhooks-connection-overrides). # @param [String] events_filter The list of Workspace events for which to call event_callback_url. For example if `EventsFilter=task.created,task.canceled,worker.activity.update`, then TaskRouter will call event_callback_url only when a task is created, canceled, or a Worker activity is updated. # @param [String] friendly_name A descriptive string that you create to describe the Workspace resource. For example: `Sales Call Center` or `Customer Support Team`. # @param [Boolean] multi_task_enabled Whether to enable multi-tasking. Can be: `true` to enable multi-tasking, or `false` to disable it. However, all workspaces should be maintained as multi-tasking. There is no default when omitting this parameter. A multi-tasking Workspace can't be updated to single-tasking unless it is not a Flex Project and another (legacy) single-tasking Workspace exists. Multi-tasking allows Workers to handle multiple Tasks simultaneously. In multi-tasking mode, each Worker can receive parallel reservations up to the per-channel maximums defined in the Workers section. In single-tasking mode (legacy mode), each Worker will only receive a new reservation when the previous task is completed. Learn more at [Multitasking](https://www.twilio.com/docs/taskrouter/multitasking). # @param [String] timeout_activity_sid The SID of the Activity that will be assigned to a Worker when a Task reservation times out without a response. # @param [QueueOrder] prioritize_queue_order # @return [WorkspaceInstance] Updated WorkspaceInstance def update( default_activity_sid: :unset, event_callback_url: :unset, events_filter: :unset, friendly_name: :unset, multi_task_enabled: :unset, timeout_activity_sid: :unset, prioritize_queue_order: :unset ) context.update( default_activity_sid: default_activity_sid, event_callback_url: event_callback_url, events_filter: events_filter, friendly_name: friendly_name, multi_task_enabled: multi_task_enabled, timeout_activity_sid: timeout_activity_sid, prioritize_queue_order: prioritize_queue_order, ) end ## # Access the cumulative_statistics # @return [cumulative_statistics] cumulative_statistics def cumulative_statistics context.cumulative_statistics end ## # Access the task_queues # @return [task_queues] task_queues def task_queues context.task_queues end ## # Access the activities # @return [activities] activities def activities context.activities end ## # Access the real_time_statistics # @return [real_time_statistics] real_time_statistics def real_time_statistics context.real_time_statistics end ## # Access the tasks # @return [tasks] tasks def tasks context.tasks end ## # Access the workflows # @return [workflows] workflows def workflows context.workflows end ## # Access the events # @return [events] events def events context.events end ## # Access the workers # @return [workers] workers def workers context.workers end ## # Access the statistics # @return [statistics] statistics def statistics context.statistics end ## # Access the task_channels # @return [task_channels] task_channels def task_channels context.task_channels end ## # Provide a user friendly representation def to_s values = @params.map{|k, v| "#{k}: #{v}"}.join(" ") "" end ## # Provide a detailed, user friendly representation def inspect values = @properties.map{|k, v| "#{k}: #{v}"}.join(" ") "" end end end end end end