Contents

---
title: OrgMediaUtilization
---
## PureCloud::OrgMediaUtilization

## Properties

|Name | Type | Description | Notes|
|------------ | ------------- | ------------- | -------------|
| **maximum_capacity** | **Integer** | Defines the maximum number of conversations of this type that an agent can handle at one time. | [optional] |
| **interruptable_media_types** | **Array<String>** | Defines the list of other media types that can interrupt a conversation of this media type.  Values can be: call, chat, email, or socialExpression | [optional] |
| **include_non_acd** | **BOOLEAN** | If true, then track non-ACD conversations against utilization | [optional] [default to false]|
{: class="table table-striped"}

Version data entries

25 entries across 25 versions & 1 rubygems

Version	Path
purecloud-0.43.1	doc_out/OrgMediaUtilization.html.md
purecloud-0.42.1	doc_out/OrgMediaUtilization.html.md
purecloud-0.41.1	doc_out/OrgMediaUtilization.html.md
purecloud-0.40.1	doc_out/OrgMediaUtilization.html.md
purecloud-0.39.1	doc_out/OrgMediaUtilization.html.md