{
        "case":
        {
                "id":1,
                "external_id":"123",
                "last_available_at":"2011-02-22T22:30:09Z",
                "created_at":"2011-02-09T17:06:24Z",
                "active_at":"2011-02-22T20:27:31Z",
                "route_at":"2011-02-09T17:06:24Z",
                "first_resolved_at":null,
                "active_user":null,
                "updated_at":"2011-02-22T22:30:09Z",
                "case_status_at":"2011-02-14T17:28:31Z",
                "priority":4,
                "last_saved_by_id":null,
                "interaction_in_at":"2011-02-09T09:06:27Z",
                "assigned_at":"2011-02-09T17:06:24Z",
                "subject":"Welcome to Assistly",
                "routed_at":null,
                "group":
                {
                        "id":1,
                        "name":"General",
                        "created_at":"2011-02-09T17:06:04Z",
                        "updated_at":"2011-02-09T17:06:04Z"
                },
                "user":
                {
                        "id":1,
                        "name":"Joslyn Esser",
                        "name_public":"Joslyn Esser",
                        "email":"joslyn@example.com",
                        "created_at":"2011-02-09T17:02:46Z",
                        "updated_at":"2011-02-16T19:25:10Z",
                        "user_level":"agent",
                        "login_count":15,
                        "time_zone":"Pacific Time (US & Canada)",
                        "last_login_at":"2011-02-15T23:32:51Z",
                        "current_login_at":"2011-02-16T19:25:10Z"
                },
                "first_opened_at":"2011-02-14T17:28:31Z",
                "channel":"email",
                "resolved_at":null,
                "description":null,
                "customer_id":1,
                "closed_at":null,
                "changed_at":"2011-02-14T17:28:31Z",
                "case_status_type":"open",
                "labels":["Example"],
                "pending_at":null,
                "opened_at":"2011-02-14T17:28:31Z",
                "route_status":"available",
                "thread_count":1,
                "note_count":0,
                "preview":"Thanks for trying Assistly.  We hope your trial goes well and you decide to use Assistly to wow your customers.  Please let us know if there is anything we can do to make your experience better.  In the meantime see the tips below for getting started",
                "macros":null,
                "articles":null
        }
}