Sha256: 991abb3509f42e0da2a422ee798790b5cf18b8b170316f2175f51115297d4aeb
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Size: 704 Bytes
Versions: 124
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Stored size: 704 Bytes
Contents
---
title: OrgMediaUtilization
---
## PureCloud::OrgMediaUtilization
## Properties
|Name | Type | Description | Notes|
|------------ | ------------- | ------------- | -------------|
| **maximum_capacity** | **Integer** | Defines the maximum number of conversations of this type that an agent can handle at one time. | [optional] |
| **interruptable_media_types** | **Array<String>** | Defines the list of other media types that can interrupt a conversation of this media type. Values can be: call, chat, email, or socialExpression | [optional] |
| **include_non_acd** | **BOOLEAN** | If true, then track non-ACD conversations against utilization | [optional] |
{: class="table table-striped"}
Version data entries
124 entries across 124 versions & 2 rubygems