--- title: OrgMediaUtilization --- ## PureCloud::OrgMediaUtilization ## Properties |Name | Type | Description | Notes| |------------ | ------------- | ------------- | -------------| | **maximum_capacity** | **Integer** | Defines the maximum number of conversations of this type that an agent can handle at one time. | [optional] | | **interruptable_media_types** | **Array<String>** | Defines the list of other media types that can interrupt a conversation of this media type. Values can be: call, chat, email, or socialExpression | [optional] | | **include_non_acd** | **BOOLEAN** | If true, then track non-ACD conversations against utilization | [optional] | {: class="table table-striped"}