{ "subject": "Re: Please help", "body": "Updated reply body", "direction": "out", "status": "draft", "to": "doe.john@example.com", "from": "john.doe@example.com", "cc": "new.email@example.com", "bcc": null, "created_at": "2013-11-22T22:49:20Z", "updated_at": "2013-11-22T22:49:20Z", "_links": { "self": { "href": "/api/v2/cases/1/replies/1", "class": "email" }, "case": { "href": "/api/v2/cases/1", "class": "case" }, "customer": { "href": "/api/v2/customer/1", "class": "customer" } } }