require "uri"

module PureCloud
  class RoutingApi
    attr_accessor :api_client

    def initialize(api_client = ApiClient.default)
      @api_client = api_client
    end

    # Get domains
    # 
    # @param [Hash] opts the optional parameters
    # @return [InboundDomainEntityListing]
    def get_email_domains(opts = {})
      data, status_code, headers = get_email_domains_with_http_info(opts)
      return data
    end

    # Get domains
    # 
    # @param [Hash] opts the optional parameters
    # @return [Array<(InboundDomainEntityListing, Fixnum, Hash)>] InboundDomainEntityListing data, response status code and response headers
    def get_email_domains_with_http_info(opts = {})
      if @api_client.config.debugging
        @api_client.config.logger.debug "Calling API: RoutingApi#get_email_domains ..."
      end
      
      # resource path
      path = "/api/v1/routing/email/domains".sub('{format}','json')

      # query parameters
      query_params = {}

      # header parameters
      header_params = {}

      # HTTP header 'Accept' (if needed)
      _header_accept = ['application/json']
      _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result

      # HTTP header 'Content-Type'
      _header_content_type = ['application/json']
      header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type)

      # form parameters
      form_params = {}

      # http body (model)
      post_body = nil
      

      auth_names = ['PureCloud Auth']
      data, status_code, headers = @api_client.call_api(:GET, path,
        :header_params => header_params,
        :query_params => query_params,
        :form_params => form_params,
        :body => post_body,
        :auth_names => auth_names,
        :return_type => 'InboundDomainEntityListing')
      if @api_client.config.debugging
        @api_client.config.logger.debug "API called: RoutingApi#get_email_domains\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
      end
      return data, status_code, headers
    end

    # Create a domain
    # 
    # @param [Hash] opts the optional parameters
    # @option opts [InboundDomain] :body Domain
    # @return [InboundDomain]
    def create_email_domains(opts = {})
      data, status_code, headers = create_email_domains_with_http_info(opts)
      return data
    end

    # Create a domain
    # 
    # @param [Hash] opts the optional parameters
    # @option opts [InboundDomain] :body Domain
    # @return [Array<(InboundDomain, Fixnum, Hash)>] InboundDomain data, response status code and response headers
    def create_email_domains_with_http_info(opts = {})
      if @api_client.config.debugging
        @api_client.config.logger.debug "Calling API: RoutingApi#create_email_domains ..."
      end
      
      # resource path
      path = "/api/v1/routing/email/domains".sub('{format}','json')

      # query parameters
      query_params = {}

      # header parameters
      header_params = {}

      # HTTP header 'Accept' (if needed)
      _header_accept = ['application/json']
      _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result

      # HTTP header 'Content-Type'
      _header_content_type = ['application/json']
      header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type)

      # form parameters
      form_params = {}

      # http body (model)
      post_body = @api_client.object_to_http_body(opts[:'body'])
      

      auth_names = ['PureCloud Auth']
      data, status_code, headers = @api_client.call_api(:POST, path,
        :header_params => header_params,
        :query_params => query_params,
        :form_params => form_params,
        :body => post_body,
        :auth_names => auth_names,
        :return_type => 'InboundDomain')
      if @api_client.config.debugging
        @api_client.config.logger.debug "API called: RoutingApi#create_email_domains\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
      end
      return data, status_code, headers
    end

    # Get routes
    # 
    # @param domain email domain
    # @param [Hash] opts the optional parameters
    # @return [InboundRouteEntityListing]
    def get_email_domain_routes(domain, opts = {})
      data, status_code, headers = get_email_domain_routes_with_http_info(domain, opts)
      return data
    end

    # Get routes
    # 
    # @param domain email domain
    # @param [Hash] opts the optional parameters
    # @return [Array<(InboundRouteEntityListing, Fixnum, Hash)>] InboundRouteEntityListing data, response status code and response headers
    def get_email_domain_routes_with_http_info(domain, opts = {})
      if @api_client.config.debugging
        @api_client.config.logger.debug "Calling API: RoutingApi#get_email_domain_routes ..."
      end
      
      # verify the required parameter 'domain' is set
      fail "Missing the required parameter 'domain' when calling get_email_domain_routes" if domain.nil?
      
      # resource path
      path = "/api/v1/routing/email/domains/{domain}/routes".sub('{format}','json').sub('{' + 'domain' + '}', domain.to_s)

      # query parameters
      query_params = {}

      # header parameters
      header_params = {}

      # HTTP header 'Accept' (if needed)
      _header_accept = ['application/json']
      _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result

      # HTTP header 'Content-Type'
      _header_content_type = ['application/json']
      header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type)

      # form parameters
      form_params = {}

      # http body (model)
      post_body = nil
      

      auth_names = ['PureCloud Auth']
      data, status_code, headers = @api_client.call_api(:GET, path,
        :header_params => header_params,
        :query_params => query_params,
        :form_params => form_params,
        :body => post_body,
        :auth_names => auth_names,
        :return_type => 'InboundRouteEntityListing')
      if @api_client.config.debugging
        @api_client.config.logger.debug "API called: RoutingApi#get_email_domain_routes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
      end
      return data, status_code, headers
    end

    # Create a route
    # 
    # @param domain email domain
    # @param [Hash] opts the optional parameters
    # @option opts [InboundRoute] :body Route
    # @return [InboundRoute]
    def create_email_domain_routes(domain, opts = {})
      data, status_code, headers = create_email_domain_routes_with_http_info(domain, opts)
      return data
    end

    # Create a route
    # 
    # @param domain email domain
    # @param [Hash] opts the optional parameters
    # @option opts [InboundRoute] :body Route
    # @return [Array<(InboundRoute, Fixnum, Hash)>] InboundRoute data, response status code and response headers
    def create_email_domain_routes_with_http_info(domain, opts = {})
      if @api_client.config.debugging
        @api_client.config.logger.debug "Calling API: RoutingApi#create_email_domain_routes ..."
      end
      
      # verify the required parameter 'domain' is set
      fail "Missing the required parameter 'domain' when calling create_email_domain_routes" if domain.nil?
      
      # resource path
      path = "/api/v1/routing/email/domains/{domain}/routes".sub('{format}','json').sub('{' + 'domain' + '}', domain.to_s)

      # query parameters
      query_params = {}

      # header parameters
      header_params = {}

      # HTTP header 'Accept' (if needed)
      _header_accept = ['application/json']
      _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result

      # HTTP header 'Content-Type'
      _header_content_type = ['application/json']
      header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type)

      # form parameters
      form_params = {}

      # http body (model)
      post_body = @api_client.object_to_http_body(opts[:'body'])
      

      auth_names = ['PureCloud Auth']
      data, status_code, headers = @api_client.call_api(:POST, path,
        :header_params => header_params,
        :query_params => query_params,
        :form_params => form_params,
        :body => post_body,
        :auth_names => auth_names,
        :return_type => 'InboundRoute')
      if @api_client.config.debugging
        @api_client.config.logger.debug "API called: RoutingApi#create_email_domain_routes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
      end
      return data, status_code, headers
    end

    # Get a route
    # 
    # @param domain email domain
    # @param id route ID
    # @param [Hash] opts the optional parameters
    # @return [InboundRoute]
    def get_email_domain_routes_by_id(domain, id, opts = {})
      data, status_code, headers = get_email_domain_routes_by_id_with_http_info(domain, id, opts)
      return data
    end

    # Get a route
    # 
    # @param domain email domain
    # @param id route ID
    # @param [Hash] opts the optional parameters
    # @return [Array<(InboundRoute, Fixnum, Hash)>] InboundRoute data, response status code and response headers
    def get_email_domain_routes_by_id_with_http_info(domain, id, opts = {})
      if @api_client.config.debugging
        @api_client.config.logger.debug "Calling API: RoutingApi#get_email_domain_routes_by_id ..."
      end
      
      # verify the required parameter 'domain' is set
      fail "Missing the required parameter 'domain' when calling get_email_domain_routes_by_id" if domain.nil?
      
      # verify the required parameter 'id' is set
      fail "Missing the required parameter 'id' when calling get_email_domain_routes_by_id" if id.nil?
      
      # resource path
      path = "/api/v1/routing/email/domains/{domain}/routes/{id}".sub('{format}','json').sub('{' + 'domain' + '}', domain.to_s).sub('{' + 'id' + '}', id.to_s)

      # query parameters
      query_params = {}

      # header parameters
      header_params = {}

      # HTTP header 'Accept' (if needed)
      _header_accept = ['application/json']
      _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result

      # HTTP header 'Content-Type'
      _header_content_type = ['application/json']
      header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type)

      # form parameters
      form_params = {}

      # http body (model)
      post_body = nil
      

      auth_names = ['PureCloud Auth']
      data, status_code, headers = @api_client.call_api(:GET, path,
        :header_params => header_params,
        :query_params => query_params,
        :form_params => form_params,
        :body => post_body,
        :auth_names => auth_names,
        :return_type => 'InboundRoute')
      if @api_client.config.debugging
        @api_client.config.logger.debug "API called: RoutingApi#get_email_domain_routes_by_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
      end
      return data, status_code, headers
    end

    # Update a route
    # 
    # @param domain email domain
    # @param id route ID
    # @param [Hash] opts the optional parameters
    # @option opts [InboundRoute] :body Route
    # @return [InboundRoute]
    def update_email_domain_routes_by_id(domain, id, opts = {})
      data, status_code, headers = update_email_domain_routes_by_id_with_http_info(domain, id, opts)
      return data
    end

    # Update a route
    # 
    # @param domain email domain
    # @param id route ID
    # @param [Hash] opts the optional parameters
    # @option opts [InboundRoute] :body Route
    # @return [Array<(InboundRoute, Fixnum, Hash)>] InboundRoute data, response status code and response headers
    def update_email_domain_routes_by_id_with_http_info(domain, id, opts = {})
      if @api_client.config.debugging
        @api_client.config.logger.debug "Calling API: RoutingApi#update_email_domain_routes_by_id ..."
      end
      
      # verify the required parameter 'domain' is set
      fail "Missing the required parameter 'domain' when calling update_email_domain_routes_by_id" if domain.nil?
      
      # verify the required parameter 'id' is set
      fail "Missing the required parameter 'id' when calling update_email_domain_routes_by_id" if id.nil?
      
      # resource path
      path = "/api/v1/routing/email/domains/{domain}/routes/{id}".sub('{format}','json').sub('{' + 'domain' + '}', domain.to_s).sub('{' + 'id' + '}', id.to_s)

      # query parameters
      query_params = {}

      # header parameters
      header_params = {}

      # HTTP header 'Accept' (if needed)
      _header_accept = ['application/json']
      _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result

      # HTTP header 'Content-Type'
      _header_content_type = ['application/json']
      header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type)

      # form parameters
      form_params = {}

      # http body (model)
      post_body = @api_client.object_to_http_body(opts[:'body'])
      

      auth_names = ['PureCloud Auth']
      data, status_code, headers = @api_client.call_api(:PUT, path,
        :header_params => header_params,
        :query_params => query_params,
        :form_params => form_params,
        :body => post_body,
        :auth_names => auth_names,
        :return_type => 'InboundRoute')
      if @api_client.config.debugging
        @api_client.config.logger.debug "API called: RoutingApi#update_email_domain_routes_by_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
      end
      return data, status_code, headers
    end

    # Delete a route
    # 
    # @param domain email domain
    # @param id route ID
    # @param [Hash] opts the optional parameters
    # @return [String]
    def delete_email_domain_routes_by_id(domain, id, opts = {})
      data, status_code, headers = delete_email_domain_routes_by_id_with_http_info(domain, id, opts)
      return data
    end

    # Delete a route
    # 
    # @param domain email domain
    # @param id route ID
    # @param [Hash] opts the optional parameters
    # @return [Array<(String, Fixnum, Hash)>] String data, response status code and response headers
    def delete_email_domain_routes_by_id_with_http_info(domain, id, opts = {})
      if @api_client.config.debugging
        @api_client.config.logger.debug "Calling API: RoutingApi#delete_email_domain_routes_by_id ..."
      end
      
      # verify the required parameter 'domain' is set
      fail "Missing the required parameter 'domain' when calling delete_email_domain_routes_by_id" if domain.nil?
      
      # verify the required parameter 'id' is set
      fail "Missing the required parameter 'id' when calling delete_email_domain_routes_by_id" if id.nil?
      
      # resource path
      path = "/api/v1/routing/email/domains/{domain}/routes/{id}".sub('{format}','json').sub('{' + 'domain' + '}', domain.to_s).sub('{' + 'id' + '}', id.to_s)

      # query parameters
      query_params = {}

      # header parameters
      header_params = {}

      # HTTP header 'Accept' (if needed)
      _header_accept = ['application/json']
      _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result

      # HTTP header 'Content-Type'
      _header_content_type = ['application/json']
      header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type)

      # form parameters
      form_params = {}

      # http body (model)
      post_body = nil
      

      auth_names = ['PureCloud Auth']
      data, status_code, headers = @api_client.call_api(:DELETE, path,
        :header_params => header_params,
        :query_params => query_params,
        :form_params => form_params,
        :body => post_body,
        :auth_names => auth_names,
        :return_type => 'String')
      if @api_client.config.debugging
        @api_client.config.logger.debug "API called: RoutingApi#delete_email_domain_routes_by_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
      end
      return data, status_code, headers
    end

    # Delete a domain
    # 
    # @param id domain ID
    # @param [Hash] opts the optional parameters
    # @return [String]
    def delete_email_domains_id(id, opts = {})
      data, status_code, headers = delete_email_domains_id_with_http_info(id, opts)
      return data
    end

    # Delete a domain
    # 
    # @param id domain ID
    # @param [Hash] opts the optional parameters
    # @return [Array<(String, Fixnum, Hash)>] String data, response status code and response headers
    def delete_email_domains_id_with_http_info(id, opts = {})
      if @api_client.config.debugging
        @api_client.config.logger.debug "Calling API: RoutingApi#delete_email_domains_id ..."
      end
      
      # verify the required parameter 'id' is set
      fail "Missing the required parameter 'id' when calling delete_email_domains_id" if id.nil?
      
      # resource path
      path = "/api/v1/routing/email/domains/{id}".sub('{format}','json').sub('{' + 'id' + '}', id.to_s)

      # query parameters
      query_params = {}

      # header parameters
      header_params = {}

      # HTTP header 'Accept' (if needed)
      _header_accept = ['application/json']
      _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result

      # HTTP header 'Content-Type'
      _header_content_type = ['application/json']
      header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type)

      # form parameters
      form_params = {}

      # http body (model)
      post_body = nil
      

      auth_names = ['PureCloud Auth']
      data, status_code, headers = @api_client.call_api(:DELETE, path,
        :header_params => header_params,
        :query_params => query_params,
        :form_params => form_params,
        :body => post_body,
        :auth_names => auth_names,
        :return_type => 'String')
      if @api_client.config.debugging
        @api_client.config.logger.debug "API called: RoutingApi#delete_email_domains_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
      end
      return data, status_code, headers
    end

    # Get email setup
    # 
    # @param [Hash] opts the optional parameters
    # @return [EmailSetup]
    def get_email_setup(opts = {})
      data, status_code, headers = get_email_setup_with_http_info(opts)
      return data
    end

    # Get email setup
    # 
    # @param [Hash] opts the optional parameters
    # @return [Array<(EmailSetup, Fixnum, Hash)>] EmailSetup data, response status code and response headers
    def get_email_setup_with_http_info(opts = {})
      if @api_client.config.debugging
        @api_client.config.logger.debug "Calling API: RoutingApi#get_email_setup ..."
      end
      
      # resource path
      path = "/api/v1/routing/email/setup".sub('{format}','json')

      # query parameters
      query_params = {}

      # header parameters
      header_params = {}

      # HTTP header 'Accept' (if needed)
      _header_accept = ['application/json']
      _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result

      # HTTP header 'Content-Type'
      _header_content_type = ['application/json']
      header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type)

      # form parameters
      form_params = {}

      # http body (model)
      post_body = nil
      

      auth_names = ['PureCloud Auth']
      data, status_code, headers = @api_client.call_api(:GET, path,
        :header_params => header_params,
        :query_params => query_params,
        :form_params => form_params,
        :body => post_body,
        :auth_names => auth_names,
        :return_type => 'EmailSetup')
      if @api_client.config.debugging
        @api_client.config.logger.debug "API called: RoutingApi#get_email_setup\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
      end
      return data, status_code, headers
    end

    # Get list of queues.
    # 
    # @param queue_id Queue ID
    # @param [Hash] opts the optional parameters
    # @option opts [Integer] :page_size Page size
    # @option opts [Integer] :page_number Page number
    # @option opts [String] :sort_by Sort by
    # @option opts [String] :name Name
    # @option opts [BOOLEAN] :active Active
    # @return [QueueEntityListing]
    def get_queues(queue_id, opts = {})
      data, status_code, headers = get_queues_with_http_info(queue_id, opts)
      return data
    end

    # Get list of queues.
    # 
    # @param queue_id Queue ID
    # @param [Hash] opts the optional parameters
    # @option opts [Integer] :page_size Page size
    # @option opts [Integer] :page_number Page number
    # @option opts [String] :sort_by Sort by
    # @option opts [String] :name Name
    # @option opts [BOOLEAN] :active Active
    # @return [Array<(QueueEntityListing, Fixnum, Hash)>] QueueEntityListing data, response status code and response headers
    def get_queues_with_http_info(queue_id, opts = {})
      if @api_client.config.debugging
        @api_client.config.logger.debug "Calling API: RoutingApi#get_queues ..."
      end
      
      # verify the required parameter 'queue_id' is set
      fail "Missing the required parameter 'queue_id' when calling get_queues" if queue_id.nil?
      
      # resource path
      path = "/api/v1/routing/queues".sub('{format}','json').sub('{' + 'QueueId' + '}', queue_id.to_s)

      # query parameters
      query_params = {}
      query_params[:'pageSize'] = opts[:'page_size'] if opts[:'page_size']
      query_params[:'pageNumber'] = opts[:'page_number'] if opts[:'page_number']
      query_params[:'sortBy'] = opts[:'sort_by'] if opts[:'sort_by']
      query_params[:'name'] = opts[:'name'] if opts[:'name']
      query_params[:'active'] = opts[:'active'] if opts[:'active']

      # header parameters
      header_params = {}

      # HTTP header 'Accept' (if needed)
      _header_accept = ['application/json']
      _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result

      # HTTP header 'Content-Type'
      _header_content_type = ['application/json']
      header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type)

      # form parameters
      form_params = {}

      # http body (model)
      post_body = nil
      

      auth_names = ['PureCloud Auth']
      data, status_code, headers = @api_client.call_api(:GET, path,
        :header_params => header_params,
        :query_params => query_params,
        :form_params => form_params,
        :body => post_body,
        :auth_names => auth_names,
        :return_type => 'QueueEntityListing')
      if @api_client.config.debugging
        @api_client.config.logger.debug "API called: RoutingApi#get_queues\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
      end
      return data, status_code, headers
    end

    # Create queue
    # 
    # @param queue_id Queue ID
    # @param [Hash] opts the optional parameters
    # @option opts [Queue] :body Queue
    # @return [Queue]
    def create_queues(queue_id, opts = {})
      data, status_code, headers = create_queues_with_http_info(queue_id, opts)
      return data
    end

    # Create queue
    # 
    # @param queue_id Queue ID
    # @param [Hash] opts the optional parameters
    # @option opts [Queue] :body Queue
    # @return [Array<(Queue, Fixnum, Hash)>] Queue data, response status code and response headers
    def create_queues_with_http_info(queue_id, opts = {})
      if @api_client.config.debugging
        @api_client.config.logger.debug "Calling API: RoutingApi#create_queues ..."
      end
      
      # verify the required parameter 'queue_id' is set
      fail "Missing the required parameter 'queue_id' when calling create_queues" if queue_id.nil?
      
      # resource path
      path = "/api/v1/routing/queues".sub('{format}','json').sub('{' + 'QueueId' + '}', queue_id.to_s)

      # query parameters
      query_params = {}

      # header parameters
      header_params = {}

      # HTTP header 'Accept' (if needed)
      _header_accept = ['application/json']
      _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result

      # HTTP header 'Content-Type'
      _header_content_type = ['application/json']
      header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type)

      # form parameters
      form_params = {}

      # http body (model)
      post_body = @api_client.object_to_http_body(opts[:'body'])
      

      auth_names = ['PureCloud Auth']
      data, status_code, headers = @api_client.call_api(:POST, path,
        :header_params => header_params,
        :query_params => query_params,
        :form_params => form_params,
        :body => post_body,
        :auth_names => auth_names,
        :return_type => 'Queue')
      if @api_client.config.debugging
        @api_client.config.logger.debug "API called: RoutingApi#create_queues\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
      end
      return data, status_code, headers
    end

    # Get details about this queue.
    # 
    # @param queue_id Queue ID
    # @param [Hash] opts the optional parameters
    # @return [Queue]
    def get_queue(queue_id, opts = {})
      data, status_code, headers = get_queue_with_http_info(queue_id, opts)
      return data
    end

    # Get details about this queue.
    # 
    # @param queue_id Queue ID
    # @param [Hash] opts the optional parameters
    # @return [Array<(Queue, Fixnum, Hash)>] Queue data, response status code and response headers
    def get_queue_with_http_info(queue_id, opts = {})
      if @api_client.config.debugging
        @api_client.config.logger.debug "Calling API: RoutingApi#get_queue ..."
      end
      
      # verify the required parameter 'queue_id' is set
      fail "Missing the required parameter 'queue_id' when calling get_queue" if queue_id.nil?
      
      # resource path
      path = "/api/v1/routing/queues/{queueId}".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s)

      # query parameters
      query_params = {}

      # header parameters
      header_params = {}

      # HTTP header 'Accept' (if needed)
      _header_accept = ['application/json']
      _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result

      # HTTP header 'Content-Type'
      _header_content_type = ['application/json']
      header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type)

      # form parameters
      form_params = {}

      # http body (model)
      post_body = nil
      

      auth_names = ['PureCloud Auth']
      data, status_code, headers = @api_client.call_api(:GET, path,
        :header_params => header_params,
        :query_params => query_params,
        :form_params => form_params,
        :body => post_body,
        :auth_names => auth_names,
        :return_type => 'Queue')
      if @api_client.config.debugging
        @api_client.config.logger.debug "API called: RoutingApi#get_queue\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
      end
      return data, status_code, headers
    end

    # Update a queue
    # 
    # @param queue_id Queue ID
    # @param [Hash] opts the optional parameters
    # @option opts [Queue] :body Queue
    # @return [Queue]
    def update_queue(queue_id, opts = {})
      data, status_code, headers = update_queue_with_http_info(queue_id, opts)
      return data
    end

    # Update a queue
    # 
    # @param queue_id Queue ID
    # @param [Hash] opts the optional parameters
    # @option opts [Queue] :body Queue
    # @return [Array<(Queue, Fixnum, Hash)>] Queue data, response status code and response headers
    def update_queue_with_http_info(queue_id, opts = {})
      if @api_client.config.debugging
        @api_client.config.logger.debug "Calling API: RoutingApi#update_queue ..."
      end
      
      # verify the required parameter 'queue_id' is set
      fail "Missing the required parameter 'queue_id' when calling update_queue" if queue_id.nil?
      
      # resource path
      path = "/api/v1/routing/queues/{queueId}".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s)

      # query parameters
      query_params = {}

      # header parameters
      header_params = {}

      # HTTP header 'Accept' (if needed)
      _header_accept = ['application/json']
      _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result

      # HTTP header 'Content-Type'
      _header_content_type = ['application/json']
      header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type)

      # form parameters
      form_params = {}

      # http body (model)
      post_body = @api_client.object_to_http_body(opts[:'body'])
      

      auth_names = ['PureCloud Auth']
      data, status_code, headers = @api_client.call_api(:PUT, path,
        :header_params => header_params,
        :query_params => query_params,
        :form_params => form_params,
        :body => post_body,
        :auth_names => auth_names,
        :return_type => 'Queue')
      if @api_client.config.debugging
        @api_client.config.logger.debug "API called: RoutingApi#update_queue\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
      end
      return data, status_code, headers
    end

    # Delete a queue
    # 
    # @param queue_id Queue ID
    # @param [Hash] opts the optional parameters
    # @option opts [BOOLEAN] :force_delete 
    # @return [String]
    def delete_queue(queue_id, opts = {})
      data, status_code, headers = delete_queue_with_http_info(queue_id, opts)
      return data
    end

    # Delete a queue
    # 
    # @param queue_id Queue ID
    # @param [Hash] opts the optional parameters
    # @option opts [BOOLEAN] :force_delete 
    # @return [Array<(String, Fixnum, Hash)>] String data, response status code and response headers
    def delete_queue_with_http_info(queue_id, opts = {})
      if @api_client.config.debugging
        @api_client.config.logger.debug "Calling API: RoutingApi#delete_queue ..."
      end
      
      # verify the required parameter 'queue_id' is set
      fail "Missing the required parameter 'queue_id' when calling delete_queue" if queue_id.nil?
      
      # resource path
      path = "/api/v1/routing/queues/{queueId}".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s)

      # query parameters
      query_params = {}
      query_params[:'forceDelete'] = opts[:'force_delete'] if opts[:'force_delete']

      # header parameters
      header_params = {}

      # HTTP header 'Accept' (if needed)
      _header_accept = ['application/json']
      _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result

      # HTTP header 'Content-Type'
      _header_content_type = ['application/json']
      header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type)

      # form parameters
      form_params = {}

      # http body (model)
      post_body = nil
      

      auth_names = ['PureCloud Auth']
      data, status_code, headers = @api_client.call_api(:DELETE, path,
        :header_params => header_params,
        :query_params => query_params,
        :form_params => form_params,
        :body => post_body,
        :auth_names => auth_names,
        :return_type => 'String')
      if @api_client.config.debugging
        @api_client.config.logger.debug "API called: RoutingApi#delete_queue\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
      end
      return data, status_code, headers
    end

    # Get members in a queue
    # Get the list of members of a queue
    # @param queue_id 
    # @param [Hash] opts the optional parameters
    # @option opts [Integer] :page_size Page size
    # @option opts [Integer] :page_number Page number
    # @option opts [String] :user_id UserID
    # @option opts [String] :status_id Status ID
    # @option opts [BOOLEAN] :joined Joined
    # @option opts [String] :expand expand
    # @return [QueueMemberEntityListing]
    def get_queue_members(queue_id, opts = {})
      data, status_code, headers = get_queue_members_with_http_info(queue_id, opts)
      return data
    end

    # Get members in a queue
    # Get the list of members of a queue
    # @param queue_id 
    # @param [Hash] opts the optional parameters
    # @option opts [Integer] :page_size Page size
    # @option opts [Integer] :page_number Page number
    # @option opts [String] :user_id UserID
    # @option opts [String] :status_id Status ID
    # @option opts [BOOLEAN] :joined Joined
    # @option opts [String] :expand expand
    # @return [Array<(QueueMemberEntityListing, Fixnum, Hash)>] QueueMemberEntityListing data, response status code and response headers
    def get_queue_members_with_http_info(queue_id, opts = {})
      if @api_client.config.debugging
        @api_client.config.logger.debug "Calling API: RoutingApi#get_queue_members ..."
      end
      
      # verify the required parameter 'queue_id' is set
      fail "Missing the required parameter 'queue_id' when calling get_queue_members" if queue_id.nil?
      
      if opts[:'expand'] && !['routingStatus'].include?(opts[:'expand'])
        fail 'invalid value for "expand", must be one of routingStatus'
      end
      
      # resource path
      path = "/api/v1/routing/queues/{queueId}/members".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s)

      # query parameters
      query_params = {}
      query_params[:'pageSize'] = opts[:'page_size'] if opts[:'page_size']
      query_params[:'pageNumber'] = opts[:'page_number'] if opts[:'page_number']
      query_params[:'userId'] = opts[:'user_id'] if opts[:'user_id']
      query_params[:'statusId'] = opts[:'status_id'] if opts[:'status_id']
      query_params[:'joined'] = opts[:'joined'] if opts[:'joined']
      query_params[:'expand'] = opts[:'expand'] if opts[:'expand']

      # header parameters
      header_params = {}

      # HTTP header 'Accept' (if needed)
      _header_accept = ['application/json']
      _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result

      # HTTP header 'Content-Type'
      _header_content_type = ['application/json']
      header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type)

      # form parameters
      form_params = {}

      # http body (model)
      post_body = nil
      

      auth_names = ['PureCloud Auth']
      data, status_code, headers = @api_client.call_api(:GET, path,
        :header_params => header_params,
        :query_params => query_params,
        :form_params => form_params,
        :body => post_body,
        :auth_names => auth_names,
        :return_type => 'QueueMemberEntityListing')
      if @api_client.config.debugging
        @api_client.config.logger.debug "API called: RoutingApi#get_queue_members\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
      end
      return data, status_code, headers
    end

    # Join or unjoin a user to the queue.
    # 
    # @param queue_id Queue ID
    # @param member_id Member/User ID
    # @param [Hash] opts the optional parameters
    # @option opts [QueueMember] :body To join queue ~ \&quot;joined\&quot;:true
    # @return [QueueMember]
    def update_queue_members_by_member_id(queue_id, member_id, opts = {})
      data, status_code, headers = update_queue_members_by_member_id_with_http_info(queue_id, member_id, opts)
      return data
    end

    # Join or unjoin a user to the queue.
    # 
    # @param queue_id Queue ID
    # @param member_id Member/User ID
    # @param [Hash] opts the optional parameters
    # @option opts [QueueMember] :body To join queue ~ \&quot;joined\&quot;:true
    # @return [Array<(QueueMember, Fixnum, Hash)>] QueueMember data, response status code and response headers
    def update_queue_members_by_member_id_with_http_info(queue_id, member_id, opts = {})
      if @api_client.config.debugging
        @api_client.config.logger.debug "Calling API: RoutingApi#update_queue_members_by_member_id ..."
      end
      
      # verify the required parameter 'queue_id' is set
      fail "Missing the required parameter 'queue_id' when calling update_queue_members_by_member_id" if queue_id.nil?
      
      # verify the required parameter 'member_id' is set
      fail "Missing the required parameter 'member_id' when calling update_queue_members_by_member_id" if member_id.nil?
      
      # resource path
      path = "/api/v1/routing/queues/{queueId}/members/{memberId}".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s).sub('{' + 'memberId' + '}', member_id.to_s)

      # query parameters
      query_params = {}

      # header parameters
      header_params = {}

      # HTTP header 'Accept' (if needed)
      _header_accept = ['application/json']
      _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result

      # HTTP header 'Content-Type'
      _header_content_type = ['application/json']
      header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type)

      # form parameters
      form_params = {}

      # http body (model)
      post_body = @api_client.object_to_http_body(opts[:'body'])
      

      auth_names = ['PureCloud Auth']
      data, status_code, headers = @api_client.call_api(:PUT, path,
        :header_params => header_params,
        :query_params => query_params,
        :form_params => form_params,
        :body => post_body,
        :auth_names => auth_names,
        :return_type => 'QueueMember')
      if @api_client.config.debugging
        @api_client.config.logger.debug "API called: RoutingApi#update_queue_members_by_member_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
      end
      return data, status_code, headers
    end

    # Get the members of this queue
    # 
    # @param queue_id Queue ID
    # @param [Hash] opts the optional parameters
    # @option opts [Integer] :page_size Page size
    # @option opts [Integer] :page_number Page number
    # @option opts [String] :sort_by Sort by
    # @option opts [String] :expand expand
    # @option opts [BOOLEAN] :direct_members Only get users that are direct members of the queue
    # @return [QueueMember]
    def get_queue_users(queue_id, opts = {})
      data, status_code, headers = get_queue_users_with_http_info(queue_id, opts)
      return data
    end

    # Get the members of this queue
    # 
    # @param queue_id Queue ID
    # @param [Hash] opts the optional parameters
    # @option opts [Integer] :page_size Page size
    # @option opts [Integer] :page_number Page number
    # @option opts [String] :sort_by Sort by
    # @option opts [String] :expand expand
    # @option opts [BOOLEAN] :direct_members Only get users that are direct members of the queue
    # @return [Array<(QueueMember, Fixnum, Hash)>] QueueMember data, response status code and response headers
    def get_queue_users_with_http_info(queue_id, opts = {})
      if @api_client.config.debugging
        @api_client.config.logger.debug "Calling API: RoutingApi#get_queue_users ..."
      end
      
      # verify the required parameter 'queue_id' is set
      fail "Missing the required parameter 'queue_id' when calling get_queue_users" if queue_id.nil?
      
      # resource path
      path = "/api/v1/routing/queues/{queueId}/users".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s)

      # query parameters
      query_params = {}
      query_params[:'pageSize'] = opts[:'page_size'] if opts[:'page_size']
      query_params[:'pageNumber'] = opts[:'page_number'] if opts[:'page_number']
      query_params[:'sortBy'] = opts[:'sort_by'] if opts[:'sort_by']
      query_params[:'expand'] = opts[:'expand'] if opts[:'expand']
      query_params[:'directMembers'] = opts[:'direct_members'] if opts[:'direct_members']

      # header parameters
      header_params = {}

      # HTTP header 'Accept' (if needed)
      _header_accept = ['application/json']
      _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result

      # HTTP header 'Content-Type'
      _header_content_type = ['application/json']
      header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type)

      # form parameters
      form_params = {}

      # http body (model)
      post_body = nil
      

      auth_names = ['PureCloud Auth']
      data, status_code, headers = @api_client.call_api(:GET, path,
        :header_params => header_params,
        :query_params => query_params,
        :form_params => form_params,
        :body => post_body,
        :auth_names => auth_names,
        :return_type => 'QueueMember')
      if @api_client.config.debugging
        @api_client.config.logger.debug "API called: RoutingApi#get_queue_users\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
      end
      return data, status_code, headers
    end

    # Bulk add or delete up to 100 queue members
    # 
    # @param queue_id Queue ID
    # @param [Hash] opts the optional parameters
    # @option opts [Array<QueueMember>] :body Queue Members
    # @option opts [BOOLEAN] :delete True to delete queue members
    # @return [QueueMember]
    def create_queue_users(queue_id, opts = {})
      data, status_code, headers = create_queue_users_with_http_info(queue_id, opts)
      return data
    end

    # Bulk add or delete up to 100 queue members
    # 
    # @param queue_id Queue ID
    # @param [Hash] opts the optional parameters
    # @option opts [Array<QueueMember>] :body Queue Members
    # @option opts [BOOLEAN] :delete True to delete queue members
    # @return [Array<(QueueMember, Fixnum, Hash)>] QueueMember data, response status code and response headers
    def create_queue_users_with_http_info(queue_id, opts = {})
      if @api_client.config.debugging
        @api_client.config.logger.debug "Calling API: RoutingApi#create_queue_users ..."
      end
      
      # verify the required parameter 'queue_id' is set
      fail "Missing the required parameter 'queue_id' when calling create_queue_users" if queue_id.nil?
      
      # resource path
      path = "/api/v1/routing/queues/{queueId}/users".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s)

      # query parameters
      query_params = {}
      query_params[:'delete'] = opts[:'delete'] if opts[:'delete']

      # header parameters
      header_params = {}

      # HTTP header 'Accept' (if needed)
      _header_accept = ['application/json']
      _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result

      # HTTP header 'Content-Type'
      _header_content_type = ['application/json']
      header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type)

      # form parameters
      form_params = {}

      # http body (model)
      post_body = @api_client.object_to_http_body(opts[:'body'])
      

      auth_names = ['PureCloud Auth']
      data, status_code, headers = @api_client.call_api(:POST, path,
        :header_params => header_params,
        :query_params => query_params,
        :form_params => form_params,
        :body => post_body,
        :auth_names => auth_names,
        :return_type => 'QueueMember')
      if @api_client.config.debugging
        @api_client.config.logger.debug "API called: RoutingApi#create_queue_users\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
      end
      return data, status_code, headers
    end

    # Join or unjoin a set of users for a queue
    # 
    # @param queue_id Queue ID
    # @param [Hash] opts the optional parameters
    # @option opts [Array<QueueMember>] :body Queue Members
    # @return [QueueMember]
    def patch_queue_users(queue_id, opts = {})
      data, status_code, headers = patch_queue_users_with_http_info(queue_id, opts)
      return data
    end

    # Join or unjoin a set of users for a queue
    # 
    # @param queue_id Queue ID
    # @param [Hash] opts the optional parameters
    # @option opts [Array<QueueMember>] :body Queue Members
    # @return [Array<(QueueMember, Fixnum, Hash)>] QueueMember data, response status code and response headers
    def patch_queue_users_with_http_info(queue_id, opts = {})
      if @api_client.config.debugging
        @api_client.config.logger.debug "Calling API: RoutingApi#patch_queue_users ..."
      end
      
      # verify the required parameter 'queue_id' is set
      fail "Missing the required parameter 'queue_id' when calling patch_queue_users" if queue_id.nil?
      
      # resource path
      path = "/api/v1/routing/queues/{queueId}/users".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s)

      # query parameters
      query_params = {}

      # header parameters
      header_params = {}

      # HTTP header 'Accept' (if needed)
      _header_accept = ['application/json']
      _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result

      # HTTP header 'Content-Type'
      _header_content_type = ['application/json']
      header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type)

      # form parameters
      form_params = {}

      # http body (model)
      post_body = @api_client.object_to_http_body(opts[:'body'])
      

      auth_names = ['PureCloud Auth']
      data, status_code, headers = @api_client.call_api(:PATCH, path,
        :header_params => header_params,
        :query_params => query_params,
        :form_params => form_params,
        :body => post_body,
        :auth_names => auth_names,
        :return_type => 'QueueMember')
      if @api_client.config.debugging
        @api_client.config.logger.debug "API called: RoutingApi#patch_queue_users\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
      end
      return data, status_code, headers
    end

    # Delete queue member
    # 
    # @param queue_id Queue ID
    # @param member_id Member ID
    # @param [Hash] opts the optional parameters
    # @return [String]
    def delete_queue_users_by_member_id(queue_id, member_id, opts = {})
      data, status_code, headers = delete_queue_users_by_member_id_with_http_info(queue_id, member_id, opts)
      return data
    end

    # Delete queue member
    # 
    # @param queue_id Queue ID
    # @param member_id Member ID
    # @param [Hash] opts the optional parameters
    # @return [Array<(String, Fixnum, Hash)>] String data, response status code and response headers
    def delete_queue_users_by_member_id_with_http_info(queue_id, member_id, opts = {})
      if @api_client.config.debugging
        @api_client.config.logger.debug "Calling API: RoutingApi#delete_queue_users_by_member_id ..."
      end
      
      # verify the required parameter 'queue_id' is set
      fail "Missing the required parameter 'queue_id' when calling delete_queue_users_by_member_id" if queue_id.nil?
      
      # verify the required parameter 'member_id' is set
      fail "Missing the required parameter 'member_id' when calling delete_queue_users_by_member_id" if member_id.nil?
      
      # resource path
      path = "/api/v1/routing/queues/{queueId}/users/{memberId}".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s).sub('{' + 'memberId' + '}', member_id.to_s)

      # query parameters
      query_params = {}

      # header parameters
      header_params = {}

      # HTTP header 'Accept' (if needed)
      _header_accept = ['application/json']
      _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result

      # HTTP header 'Content-Type'
      _header_content_type = ['application/json']
      header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type)

      # form parameters
      form_params = {}

      # http body (model)
      post_body = nil
      

      auth_names = ['PureCloud Auth']
      data, status_code, headers = @api_client.call_api(:DELETE, path,
        :header_params => header_params,
        :query_params => query_params,
        :form_params => form_params,
        :body => post_body,
        :auth_names => auth_names,
        :return_type => 'String')
      if @api_client.config.debugging
        @api_client.config.logger.debug "API called: RoutingApi#delete_queue_users_by_member_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
      end
      return data, status_code, headers
    end

    # Update the ring number of joined status for a User in a Queue
    # 
    # @param queue_id Queue ID
    # @param member_id Member ID
    # @param [Hash] opts the optional parameters
    # @option opts [QueueMember] :body Queue Member
    # @return [QueueMember]
    def patch_queue_users_by_member_id(queue_id, member_id, opts = {})
      data, status_code, headers = patch_queue_users_by_member_id_with_http_info(queue_id, member_id, opts)
      return data
    end

    # Update the ring number of joined status for a User in a Queue
    # 
    # @param queue_id Queue ID
    # @param member_id Member ID
    # @param [Hash] opts the optional parameters
    # @option opts [QueueMember] :body Queue Member
    # @return [Array<(QueueMember, Fixnum, Hash)>] QueueMember data, response status code and response headers
    def patch_queue_users_by_member_id_with_http_info(queue_id, member_id, opts = {})
      if @api_client.config.debugging
        @api_client.config.logger.debug "Calling API: RoutingApi#patch_queue_users_by_member_id ..."
      end
      
      # verify the required parameter 'queue_id' is set
      fail "Missing the required parameter 'queue_id' when calling patch_queue_users_by_member_id" if queue_id.nil?
      
      # verify the required parameter 'member_id' is set
      fail "Missing the required parameter 'member_id' when calling patch_queue_users_by_member_id" if member_id.nil?
      
      # resource path
      path = "/api/v1/routing/queues/{queueId}/users/{memberId}".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s).sub('{' + 'memberId' + '}', member_id.to_s)

      # query parameters
      query_params = {}

      # header parameters
      header_params = {}

      # HTTP header 'Accept' (if needed)
      _header_accept = ['application/json']
      _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result

      # HTTP header 'Content-Type'
      _header_content_type = ['application/json']
      header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type)

      # form parameters
      form_params = {}

      # http body (model)
      post_body = @api_client.object_to_http_body(opts[:'body'])
      

      auth_names = ['PureCloud Auth']
      data, status_code, headers = @api_client.call_api(:PATCH, path,
        :header_params => header_params,
        :query_params => query_params,
        :form_params => form_params,
        :body => post_body,
        :auth_names => auth_names,
        :return_type => 'QueueMember')
      if @api_client.config.debugging
        @api_client.config.logger.debug "API called: RoutingApi#patch_queue_users_by_member_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
      end
      return data, status_code, headers
    end

    # Get the wrap-up codes for a queue
    # 
    # @param queue_id Queue ID
    # @param code_id Code ID
    # @param [Hash] opts the optional parameters
    # @return [WrapupCode]
    def get_queue_wrapupcodes(queue_id, code_id, opts = {})
      data, status_code, headers = get_queue_wrapupcodes_with_http_info(queue_id, code_id, opts)
      return data
    end

    # Get the wrap-up codes for a queue
    # 
    # @param queue_id Queue ID
    # @param code_id Code ID
    # @param [Hash] opts the optional parameters
    # @return [Array<(WrapupCode, Fixnum, Hash)>] WrapupCode data, response status code and response headers
    def get_queue_wrapupcodes_with_http_info(queue_id, code_id, opts = {})
      if @api_client.config.debugging
        @api_client.config.logger.debug "Calling API: RoutingApi#get_queue_wrapupcodes ..."
      end
      
      # verify the required parameter 'queue_id' is set
      fail "Missing the required parameter 'queue_id' when calling get_queue_wrapupcodes" if queue_id.nil?
      
      # verify the required parameter 'code_id' is set
      fail "Missing the required parameter 'code_id' when calling get_queue_wrapupcodes" if code_id.nil?
      
      # resource path
      path = "/api/v1/routing/queues/{queueId}/wrapupcodes".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s).sub('{' + 'codeId' + '}', code_id.to_s)

      # query parameters
      query_params = {}

      # header parameters
      header_params = {}

      # HTTP header 'Accept' (if needed)
      _header_accept = ['application/json']
      _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result

      # HTTP header 'Content-Type'
      _header_content_type = ['application/json']
      header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type)

      # form parameters
      form_params = {}

      # http body (model)
      post_body = nil
      

      auth_names = ['PureCloud Auth']
      data, status_code, headers = @api_client.call_api(:GET, path,
        :header_params => header_params,
        :query_params => query_params,
        :form_params => form_params,
        :body => post_body,
        :auth_names => auth_names,
        :return_type => 'WrapupCode')
      if @api_client.config.debugging
        @api_client.config.logger.debug "API called: RoutingApi#get_queue_wrapupcodes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
      end
      return data, status_code, headers
    end

    # Add up to 100 wrap-up codes to a queue
    # 
    # @param queue_id Queue ID
    # @param code_id Code ID
    # @param [Hash] opts the optional parameters
    # @option opts [Array<WrapupCode>] :body 
    # @return [WrapupCode]
    def create_queue_wrapupcodes(queue_id, code_id, opts = {})
      data, status_code, headers = create_queue_wrapupcodes_with_http_info(queue_id, code_id, opts)
      return data
    end

    # Add up to 100 wrap-up codes to a queue
    # 
    # @param queue_id Queue ID
    # @param code_id Code ID
    # @param [Hash] opts the optional parameters
    # @option opts [Array<WrapupCode>] :body 
    # @return [Array<(WrapupCode, Fixnum, Hash)>] WrapupCode data, response status code and response headers
    def create_queue_wrapupcodes_with_http_info(queue_id, code_id, opts = {})
      if @api_client.config.debugging
        @api_client.config.logger.debug "Calling API: RoutingApi#create_queue_wrapupcodes ..."
      end
      
      # verify the required parameter 'queue_id' is set
      fail "Missing the required parameter 'queue_id' when calling create_queue_wrapupcodes" if queue_id.nil?
      
      # verify the required parameter 'code_id' is set
      fail "Missing the required parameter 'code_id' when calling create_queue_wrapupcodes" if code_id.nil?
      
      # resource path
      path = "/api/v1/routing/queues/{queueId}/wrapupcodes".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s).sub('{' + 'codeId' + '}', code_id.to_s)

      # query parameters
      query_params = {}

      # header parameters
      header_params = {}

      # HTTP header 'Accept' (if needed)
      _header_accept = ['application/json']
      _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result

      # HTTP header 'Content-Type'
      _header_content_type = ['application/json']
      header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type)

      # form parameters
      form_params = {}

      # http body (model)
      post_body = @api_client.object_to_http_body(opts[:'body'])
      

      auth_names = ['PureCloud Auth']
      data, status_code, headers = @api_client.call_api(:POST, path,
        :header_params => header_params,
        :query_params => query_params,
        :form_params => form_params,
        :body => post_body,
        :auth_names => auth_names,
        :return_type => 'WrapupCode')
      if @api_client.config.debugging
        @api_client.config.logger.debug "API called: RoutingApi#create_queue_wrapupcodes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
      end
      return data, status_code, headers
    end

    # Delete a wrap-up code from a queue
    # 
    # @param queue_id Queue ID
    # @param code_id Code ID
    # @param [Hash] opts the optional parameters
    # @return [String]
    def delete_queue_wrapupcodes_by_code_id(queue_id, code_id, opts = {})
      data, status_code, headers = delete_queue_wrapupcodes_by_code_id_with_http_info(queue_id, code_id, opts)
      return data
    end

    # Delete a wrap-up code from a queue
    # 
    # @param queue_id Queue ID
    # @param code_id Code ID
    # @param [Hash] opts the optional parameters
    # @return [Array<(String, Fixnum, Hash)>] String data, response status code and response headers
    def delete_queue_wrapupcodes_by_code_id_with_http_info(queue_id, code_id, opts = {})
      if @api_client.config.debugging
        @api_client.config.logger.debug "Calling API: RoutingApi#delete_queue_wrapupcodes_by_code_id ..."
      end
      
      # verify the required parameter 'queue_id' is set
      fail "Missing the required parameter 'queue_id' when calling delete_queue_wrapupcodes_by_code_id" if queue_id.nil?
      
      # verify the required parameter 'code_id' is set
      fail "Missing the required parameter 'code_id' when calling delete_queue_wrapupcodes_by_code_id" if code_id.nil?
      
      # resource path
      path = "/api/v1/routing/queues/{queueId}/wrapupcodes/{codeId}".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s).sub('{' + 'codeId' + '}', code_id.to_s)

      # query parameters
      query_params = {}

      # header parameters
      header_params = {}

      # HTTP header 'Accept' (if needed)
      _header_accept = ['application/json']
      _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result

      # HTTP header 'Content-Type'
      _header_content_type = ['application/json']
      header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type)

      # form parameters
      form_params = {}

      # http body (model)
      post_body = nil
      

      auth_names = ['PureCloud Auth']
      data, status_code, headers = @api_client.call_api(:DELETE, path,
        :header_params => header_params,
        :query_params => query_params,
        :form_params => form_params,
        :body => post_body,
        :auth_names => auth_names,
        :return_type => 'String')
      if @api_client.config.debugging
        @api_client.config.logger.debug "API called: RoutingApi#delete_queue_wrapupcodes_by_code_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
      end
      return data, status_code, headers
    end

    # Get the list of skills.
    # 
    # @param [Hash] opts the optional parameters
    # @option opts [Integer] :page_size Page size
    # @option opts [Integer] :page_number Page number
    # @option opts [String] :sort_by Sort by
    # @option opts [String] :name Name
    # @return [SkillEntityListing]
    def get_skills(opts = {})
      data, status_code, headers = get_skills_with_http_info(opts)
      return data
    end

    # Get the list of skills.
    # 
    # @param [Hash] opts the optional parameters
    # @option opts [Integer] :page_size Page size
    # @option opts [Integer] :page_number Page number
    # @option opts [String] :sort_by Sort by
    # @option opts [String] :name Name
    # @return [Array<(SkillEntityListing, Fixnum, Hash)>] SkillEntityListing data, response status code and response headers
    def get_skills_with_http_info(opts = {})
      if @api_client.config.debugging
        @api_client.config.logger.debug "Calling API: RoutingApi#get_skills ..."
      end
      
      # resource path
      path = "/api/v1/routing/skills".sub('{format}','json')

      # query parameters
      query_params = {}
      query_params[:'pageSize'] = opts[:'page_size'] if opts[:'page_size']
      query_params[:'pageNumber'] = opts[:'page_number'] if opts[:'page_number']
      query_params[:'sortBy'] = opts[:'sort_by'] if opts[:'sort_by']
      query_params[:'name'] = opts[:'name'] if opts[:'name']

      # header parameters
      header_params = {}

      # HTTP header 'Accept' (if needed)
      _header_accept = ['application/json']
      _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result

      # HTTP header 'Content-Type'
      _header_content_type = ['application/json']
      header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type)

      # form parameters
      form_params = {}

      # http body (model)
      post_body = nil
      

      auth_names = ['PureCloud Auth']
      data, status_code, headers = @api_client.call_api(:GET, path,
        :header_params => header_params,
        :query_params => query_params,
        :form_params => form_params,
        :body => post_body,
        :auth_names => auth_names,
        :return_type => 'SkillEntityListing')
      if @api_client.config.debugging
        @api_client.config.logger.debug "API called: RoutingApi#get_skills\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
      end
      return data, status_code, headers
    end

    # Get the utilization settings.
    # 
    # @param [Hash] opts the optional parameters
    # @return [Utilization]
    def get_utilization(opts = {})
      data, status_code, headers = get_utilization_with_http_info(opts)
      return data
    end

    # Get the utilization settings.
    # 
    # @param [Hash] opts the optional parameters
    # @return [Array<(Utilization, Fixnum, Hash)>] Utilization data, response status code and response headers
    def get_utilization_with_http_info(opts = {})
      if @api_client.config.debugging
        @api_client.config.logger.debug "Calling API: RoutingApi#get_utilization ..."
      end
      
      # resource path
      path = "/api/v1/routing/utilization".sub('{format}','json')

      # query parameters
      query_params = {}

      # header parameters
      header_params = {}

      # HTTP header 'Accept' (if needed)
      _header_accept = ['application/json']
      _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result

      # HTTP header 'Content-Type'
      _header_content_type = ['application/json']
      header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type)

      # form parameters
      form_params = {}

      # http body (model)
      post_body = nil
      

      auth_names = ['PureCloud Auth']
      data, status_code, headers = @api_client.call_api(:GET, path,
        :header_params => header_params,
        :query_params => query_params,
        :form_params => form_params,
        :body => post_body,
        :auth_names => auth_names,
        :return_type => 'Utilization')
      if @api_client.config.debugging
        @api_client.config.logger.debug "API called: RoutingApi#get_utilization\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
      end
      return data, status_code, headers
    end

    # Update the utilization settings.
    # 
    # @param [Hash] opts the optional parameters
    # @option opts [Utilization] :body utilization
    # @return [Utilization]
    def update_utilization(opts = {})
      data, status_code, headers = update_utilization_with_http_info(opts)
      return data
    end

    # Update the utilization settings.
    # 
    # @param [Hash] opts the optional parameters
    # @option opts [Utilization] :body utilization
    # @return [Array<(Utilization, Fixnum, Hash)>] Utilization data, response status code and response headers
    def update_utilization_with_http_info(opts = {})
      if @api_client.config.debugging
        @api_client.config.logger.debug "Calling API: RoutingApi#update_utilization ..."
      end
      
      # resource path
      path = "/api/v1/routing/utilization".sub('{format}','json')

      # query parameters
      query_params = {}

      # header parameters
      header_params = {}

      # HTTP header 'Accept' (if needed)
      _header_accept = ['application/json']
      _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result

      # HTTP header 'Content-Type'
      _header_content_type = ['application/json']
      header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type)

      # form parameters
      form_params = {}

      # http body (model)
      post_body = @api_client.object_to_http_body(opts[:'body'])
      

      auth_names = ['PureCloud Auth']
      data, status_code, headers = @api_client.call_api(:PUT, path,
        :header_params => header_params,
        :query_params => query_params,
        :form_params => form_params,
        :body => post_body,
        :auth_names => auth_names,
        :return_type => 'Utilization')
      if @api_client.config.debugging
        @api_client.config.logger.debug "API called: RoutingApi#update_utilization\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
      end
      return data, status_code, headers
    end

    # Delete utilization settings and revert to system defaults.
    # 
    # @param [Hash] opts the optional parameters
    # @return [String]
    def delete_utilization(opts = {})
      data, status_code, headers = delete_utilization_with_http_info(opts)
      return data
    end

    # Delete utilization settings and revert to system defaults.
    # 
    # @param [Hash] opts the optional parameters
    # @return [Array<(String, Fixnum, Hash)>] String data, response status code and response headers
    def delete_utilization_with_http_info(opts = {})
      if @api_client.config.debugging
        @api_client.config.logger.debug "Calling API: RoutingApi#delete_utilization ..."
      end
      
      # resource path
      path = "/api/v1/routing/utilization".sub('{format}','json')

      # query parameters
      query_params = {}

      # header parameters
      header_params = {}

      # HTTP header 'Accept' (if needed)
      _header_accept = ['application/json']
      _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result

      # HTTP header 'Content-Type'
      _header_content_type = ['application/json']
      header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type)

      # form parameters
      form_params = {}

      # http body (model)
      post_body = nil
      

      auth_names = ['PureCloud Auth']
      data, status_code, headers = @api_client.call_api(:DELETE, path,
        :header_params => header_params,
        :query_params => query_params,
        :form_params => form_params,
        :body => post_body,
        :auth_names => auth_names,
        :return_type => 'String')
      if @api_client.config.debugging
        @api_client.config.logger.debug "API called: RoutingApi#delete_utilization\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
      end
      return data, status_code, headers
    end

    # Get list of wrapup codes.
    # 
    # @param [Hash] opts the optional parameters
    # @option opts [Integer] :page_size Page size
    # @option opts [Integer] :page_number Page number
    # @option opts [String] :sort_by Sort by
    # @return [WrapupCodeEntityListing]
    def get_wrapupcodes(opts = {})
      data, status_code, headers = get_wrapupcodes_with_http_info(opts)
      return data
    end

    # Get list of wrapup codes.
    # 
    # @param [Hash] opts the optional parameters
    # @option opts [Integer] :page_size Page size
    # @option opts [Integer] :page_number Page number
    # @option opts [String] :sort_by Sort by
    # @return [Array<(WrapupCodeEntityListing, Fixnum, Hash)>] WrapupCodeEntityListing data, response status code and response headers
    def get_wrapupcodes_with_http_info(opts = {})
      if @api_client.config.debugging
        @api_client.config.logger.debug "Calling API: RoutingApi#get_wrapupcodes ..."
      end
      
      # resource path
      path = "/api/v1/routing/wrapupcodes".sub('{format}','json')

      # query parameters
      query_params = {}
      query_params[:'pageSize'] = opts[:'page_size'] if opts[:'page_size']
      query_params[:'pageNumber'] = opts[:'page_number'] if opts[:'page_number']
      query_params[:'sortBy'] = opts[:'sort_by'] if opts[:'sort_by']

      # header parameters
      header_params = {}

      # HTTP header 'Accept' (if needed)
      _header_accept = ['application/json']
      _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result

      # HTTP header 'Content-Type'
      _header_content_type = ['application/json']
      header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type)

      # form parameters
      form_params = {}

      # http body (model)
      post_body = nil
      

      auth_names = ['PureCloud Auth']
      data, status_code, headers = @api_client.call_api(:GET, path,
        :header_params => header_params,
        :query_params => query_params,
        :form_params => form_params,
        :body => post_body,
        :auth_names => auth_names,
        :return_type => 'WrapupCodeEntityListing')
      if @api_client.config.debugging
        @api_client.config.logger.debug "API called: RoutingApi#get_wrapupcodes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
      end
      return data, status_code, headers
    end

    # Create a wrap-up code
    # 
    # @param [Hash] opts the optional parameters
    # @option opts [WrapupCode] :body WrapupCode
    # @return [CallableTimeSet]
    def create_wrapupcodes(opts = {})
      data, status_code, headers = create_wrapupcodes_with_http_info(opts)
      return data
    end

    # Create a wrap-up code
    # 
    # @param [Hash] opts the optional parameters
    # @option opts [WrapupCode] :body WrapupCode
    # @return [Array<(CallableTimeSet, Fixnum, Hash)>] CallableTimeSet data, response status code and response headers
    def create_wrapupcodes_with_http_info(opts = {})
      if @api_client.config.debugging
        @api_client.config.logger.debug "Calling API: RoutingApi#create_wrapupcodes ..."
      end
      
      # resource path
      path = "/api/v1/routing/wrapupcodes".sub('{format}','json')

      # query parameters
      query_params = {}

      # header parameters
      header_params = {}

      # HTTP header 'Accept' (if needed)
      _header_accept = ['application/json']
      _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result

      # HTTP header 'Content-Type'
      _header_content_type = ['application/json']
      header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type)

      # form parameters
      form_params = {}

      # http body (model)
      post_body = @api_client.object_to_http_body(opts[:'body'])
      

      auth_names = ['PureCloud Auth']
      data, status_code, headers = @api_client.call_api(:POST, path,
        :header_params => header_params,
        :query_params => query_params,
        :form_params => form_params,
        :body => post_body,
        :auth_names => auth_names,
        :return_type => 'CallableTimeSet')
      if @api_client.config.debugging
        @api_client.config.logger.debug "API called: RoutingApi#create_wrapupcodes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
      end
      return data, status_code, headers
    end

    # Get details about this wrap-up code.
    # 
    # @param code_id Wrapup Code ID
    # @param [Hash] opts the optional parameters
    # @return [WrapupCode]
    def get_wrapupcodes_code(code_id, opts = {})
      data, status_code, headers = get_wrapupcodes_code_with_http_info(code_id, opts)
      return data
    end

    # Get details about this wrap-up code.
    # 
    # @param code_id Wrapup Code ID
    # @param [Hash] opts the optional parameters
    # @return [Array<(WrapupCode, Fixnum, Hash)>] WrapupCode data, response status code and response headers
    def get_wrapupcodes_code_with_http_info(code_id, opts = {})
      if @api_client.config.debugging
        @api_client.config.logger.debug "Calling API: RoutingApi#get_wrapupcodes_code ..."
      end
      
      # verify the required parameter 'code_id' is set
      fail "Missing the required parameter 'code_id' when calling get_wrapupcodes_code" if code_id.nil?
      
      # resource path
      path = "/api/v1/routing/wrapupcodes/{codeId}".sub('{format}','json').sub('{' + 'codeId' + '}', code_id.to_s)

      # query parameters
      query_params = {}

      # header parameters
      header_params = {}

      # HTTP header 'Accept' (if needed)
      _header_accept = ['application/json']
      _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result

      # HTTP header 'Content-Type'
      _header_content_type = ['application/json']
      header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type)

      # form parameters
      form_params = {}

      # http body (model)
      post_body = nil
      

      auth_names = ['PureCloud Auth']
      data, status_code, headers = @api_client.call_api(:GET, path,
        :header_params => header_params,
        :query_params => query_params,
        :form_params => form_params,
        :body => post_body,
        :auth_names => auth_names,
        :return_type => 'WrapupCode')
      if @api_client.config.debugging
        @api_client.config.logger.debug "API called: RoutingApi#get_wrapupcodes_code\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
      end
      return data, status_code, headers
    end

    # Update wrap-up code
    # 
    # @param code_id Wrapup Code ID
    # @param [Hash] opts the optional parameters
    # @option opts [WrapupCode] :body WrapupCode
    # @return [WrapupCode]
    def update_wrapupcodes_code(code_id, opts = {})
      data, status_code, headers = update_wrapupcodes_code_with_http_info(code_id, opts)
      return data
    end

    # Update wrap-up code
    # 
    # @param code_id Wrapup Code ID
    # @param [Hash] opts the optional parameters
    # @option opts [WrapupCode] :body WrapupCode
    # @return [Array<(WrapupCode, Fixnum, Hash)>] WrapupCode data, response status code and response headers
    def update_wrapupcodes_code_with_http_info(code_id, opts = {})
      if @api_client.config.debugging
        @api_client.config.logger.debug "Calling API: RoutingApi#update_wrapupcodes_code ..."
      end
      
      # verify the required parameter 'code_id' is set
      fail "Missing the required parameter 'code_id' when calling update_wrapupcodes_code" if code_id.nil?
      
      # resource path
      path = "/api/v1/routing/wrapupcodes/{codeId}".sub('{format}','json').sub('{' + 'codeId' + '}', code_id.to_s)

      # query parameters
      query_params = {}

      # header parameters
      header_params = {}

      # HTTP header 'Accept' (if needed)
      _header_accept = ['application/json']
      _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result

      # HTTP header 'Content-Type'
      _header_content_type = ['application/json']
      header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type)

      # form parameters
      form_params = {}

      # http body (model)
      post_body = @api_client.object_to_http_body(opts[:'body'])
      

      auth_names = ['PureCloud Auth']
      data, status_code, headers = @api_client.call_api(:PUT, path,
        :header_params => header_params,
        :query_params => query_params,
        :form_params => form_params,
        :body => post_body,
        :auth_names => auth_names,
        :return_type => 'WrapupCode')
      if @api_client.config.debugging
        @api_client.config.logger.debug "API called: RoutingApi#update_wrapupcodes_code\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
      end
      return data, status_code, headers
    end

    # Delete wrap-up code
    # 
    # @param code_id Wrapup Code ID
    # @param [Hash] opts the optional parameters
    # @return [String]
    def delete_wrapupcodes_code(code_id, opts = {})
      data, status_code, headers = delete_wrapupcodes_code_with_http_info(code_id, opts)
      return data
    end

    # Delete wrap-up code
    # 
    # @param code_id Wrapup Code ID
    # @param [Hash] opts the optional parameters
    # @return [Array<(String, Fixnum, Hash)>] String data, response status code and response headers
    def delete_wrapupcodes_code_with_http_info(code_id, opts = {})
      if @api_client.config.debugging
        @api_client.config.logger.debug "Calling API: RoutingApi#delete_wrapupcodes_code ..."
      end
      
      # verify the required parameter 'code_id' is set
      fail "Missing the required parameter 'code_id' when calling delete_wrapupcodes_code" if code_id.nil?
      
      # resource path
      path = "/api/v1/routing/wrapupcodes/{codeId}".sub('{format}','json').sub('{' + 'codeId' + '}', code_id.to_s)

      # query parameters
      query_params = {}

      # header parameters
      header_params = {}

      # HTTP header 'Accept' (if needed)
      _header_accept = ['application/json']
      _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result

      # HTTP header 'Content-Type'
      _header_content_type = ['application/json']
      header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type)

      # form parameters
      form_params = {}

      # http body (model)
      post_body = nil
      

      auth_names = ['PureCloud Auth']
      data, status_code, headers = @api_client.call_api(:DELETE, path,
        :header_params => header_params,
        :query_params => query_params,
        :form_params => form_params,
        :body => post_body,
        :auth_names => auth_names,
        :return_type => 'String')
      if @api_client.config.debugging
        @api_client.config.logger.debug "API called: RoutingApi#delete_wrapupcodes_code\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
      end
      return data, status_code, headers
    end
  end
end