Sha256: 8730d035ee2063de620b066a0e6109eed0195ea9cf2cd9c559745a75acd8b106
Contents?: true
Size: 894 Bytes
Versions: 4
Compression:
Stored size: 894 Bytes
Contents
---
title: UserRoutingSkill
---
## PureCloud::UserRoutingSkill
## Properties
|Name | Type | Description | Notes|
|------------ | ------------- | ------------- | -------------|
| **id** | **String** | The globally unique identifier for the object. | [optional] |
| **name** | **String** | | [optional] |
| **proficiency** | **Float** | A rating from 0.0 to 5.0 that indicates how adept an agent is at a particular skill. When \"Best available skills\" is enabled for a queue in Genesys Cloud, ACD interactions in that queue are routed to agents with higher proficiency ratings. | [optional] |
| **state** | **String** | Activate or deactivate this routing skill. | [optional] |
| **skill_uri** | **String** | URI to the organization skill used by this user skill. | [optional] |
| **self_uri** | **String** | The URI for this object | [optional] |
{: class="table table-striped"}
Version data entries
4 entries across 4 versions & 1 rubygems