---
title: UserScheduleAdherence
---

:::error
**The Ruby SDK is deprecated as of 9/16/2020**

The Genesys Cloud Ruby SDK (v96.0.0) will be frozen at its current version level. Any new enhancements to our API or bug fixes will not be backported. If you do need to take advantage of new features or bug fixes outside the Genesys Cloud Ruby SDK, you will need to use the Genesys Cloud REST endpoints directly. More information can be found in the [Official Announcement](https://developer.mypurecloud.com/forum/t/announcement-genesys-cloud-ruby-sdk-end-of-life/8850).
:::


## PureCloud::UserScheduleAdherence

## Properties

|Name | Type | Description | Notes|
|------------ | ------------- | ------------- | -------------|
| **id** | **String** | The globally unique identifier for the object. | [optional] |
| **name** | **String** |  | [optional] |
| **user** | [**UserReference**](UserReference.html) | The user for whom this status applies | [optional] |
| **management_unit** | [**ManagementUnit**](ManagementUnit.html) | The management unit to which this user belongs | [optional] |
| **team** | [**Team**](Team.html) | The team to which this user belongs | [optional] |
| **scheduled_activity_category** | **String** | Activity for which the user is scheduled | [optional] |
| **system_presence** | **String** | Actual underlying system presence value | [optional] |
| **organization_secondary_presence_id** | **String** | Organization Secondary Presence Id. | [optional] |
| **routing_status** | **String** | Actual underlying routing status, used to determine whether a user is actually in adherence when OnQueue | [optional] |
| **actual_activity_category** | **String** | Activity in which the user is actually engaged | [optional] |
| **is_out_of_office** | **BOOLEAN** | Whether the user is marked OutOfOffice | [optional] |
| **adherence_state** | **String** | The user's current adherence state | [optional] |
| **impact** | **String** | The impact of the user's current adherenceState | [optional] |
| **time_of_adherence_change** | **DateTime** | Time when the user entered the current adherenceState in ISO-8601 format | [optional] |
| **presence_update_time** | **DateTime** | Time when presence was last updated.  Used to calculate time in current status. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ | [optional] |
| **active_queues** | [**Array<QueueReference>**](QueueReference.html) | The list of queues to which this user is joined | [optional] |
| **active_queues_modified_time** | **DateTime** | Time when the list of active queues for this user was last updated. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ | [optional] |
| **removed_from_management_unit** | **BOOLEAN** | For notification purposes. Used to indicate that a user was removed from the management unit | [optional] |
| **self_uri** | **String** | The URI for this object | [optional] |
{: class="table table-striped"}