Contents

---
title: ConversationRoutingData
---
## PureCloud::ConversationRoutingData

## Properties

|Name | Type | Description | Notes|
|------------ | ------------- | ------------- | -------------|
| **queue** | [**AddressableEntityRef**](AddressableEntityRef.html) | The queue to use for routing decisions | [optional] |
| **language** | [**AddressableEntityRef**](AddressableEntityRef.html) | The language to use for routing decisions | [optional] |
| **priority** | **Integer** | The priority of the conversation to use for routing decisions | [optional] |
| **skills** | [**Array<AddressableEntityRef>**](AddressableEntityRef.html) | The skills to use for routing decisions | [optional] |
| **scored_agents** | [**Array<ScoredAgent>**](ScoredAgent.html) | A collection of agents and their assigned scores for this conversation (0 - 100, higher being better), for use in routing to preferred agents | [optional] |
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Version data entries

41 entries across 41 versions & 1 rubygems

Version	Path
purecloudplatformclientv2-59.0.0	docs/ConversationRoutingData.md