Sha256: 83524e8d3c379f90c1e0f670db48a519db5d57ff7d62fa9412948ba368784021
Contents?: true
Size: 957 Bytes
Versions: 41
Compression:
Stored size: 957 Bytes
Contents
---
title: ConversationRoutingData
---
## PureCloud::ConversationRoutingData
## Properties
|Name | Type | Description | Notes|
|------------ | ------------- | ------------- | -------------|
| **queue** | [**AddressableEntityRef**](AddressableEntityRef.html) | The queue to use for routing decisions | [optional] |
| **language** | [**AddressableEntityRef**](AddressableEntityRef.html) | The language to use for routing decisions | [optional] |
| **priority** | **Integer** | The priority of the conversation to use for routing decisions | [optional] |
| **skills** | [**Array<AddressableEntityRef>**](AddressableEntityRef.html) | The skills to use for routing decisions | [optional] |
| **scored_agents** | [**Array<ScoredAgent>**](ScoredAgent.html) | A collection of agents and their assigned scores for this conversation (0 - 100, higher being better), for use in routing to preferred agents | [optional] |
{: class="table table-striped"}
Version data entries
41 entries across 41 versions & 1 rubygems