---
title: MediaUtilization
---
## PureCloud::MediaUtilization

## Properties

|Name | Type | Description | Notes|
|------------ | ------------- | ------------- | -------------|
| **maximum_capacity** | **Integer** | Defines the maximum number of conversations of this type that an agent can handle at one time. | [optional] |
| **interruptable_media_types** | **Array<String>** | Defines the list of other media types that can interrupt a conversation of this media type.  Values include call, chat, email, callback, and message. | [optional] |
| **include_non_acd** | **BOOLEAN** | If true, then track non-ACD conversations against utilization | [optional] |
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