Sha256: 807166c3c406dd8122e0ea9b6f735497cf272426a5fe070b5b2e4ca4231d47bc
Contents?: true
Size: 701 Bytes
Versions: 25
Compression:
Stored size: 701 Bytes
Contents
---
title: MediaUtilization
---
## PureCloud::MediaUtilization
## Properties
|Name | Type | Description | Notes|
|------------ | ------------- | ------------- | -------------|
| **maximum_capacity** | **Integer** | Defines the maximum number of conversations of this type that an agent can handle at one time. | [optional] |
| **interruptable_media_types** | **Array<String>** | Defines the list of other media types that can interrupt a conversation of this media type. Values include call, chat, email, callback, and message. | [optional] |
| **include_non_acd** | **BOOLEAN** | If true, then track non-ACD conversations against utilization | [optional] |
{: class="table table-striped"}
Version data entries
25 entries across 25 versions & 1 rubygems