Sha256: 7702364a501ed4cf3eb40fcd2730272bef7656796c89d424f3534edbc9ba5226
Contents?: true
Size: 1.9 KB
Versions: 11
Compression:
Stored size: 1.9 KB
Contents
class Zendesk2::Client
class Real
def update_ticket(params={})
id = params.delete("id")
request(
:method => :put,
:path => "/tickets/#{id}.json",
:body => {
"ticket" => params
},
)
end
end
class Mock
def update_ticket(params={})
ticket_id = params.delete("id")
body = self.data[:tickets][ticket_id].merge!(params)
if comment = params["comment"]
audit_id = self.class.new_id
self.data[:ticket_audits][audit_id] = {
"id" => audit_id,
"ticket_id" => ticket_id,
"created_at" => Time.now,
"author_id" => current_user["id"],
"via" => {
"channel" => "api",
"source" => {
"form" => {},
"to" => {},
"rel" => nil,
}
},
"metadata" => {
"system" => {
"client" => Zendesk2::Client::USER_AGENT,
"ip_address" => "127.0.0.1",
"location" => "Oakland, CA, United States",
"latitude" => 37.83449999999999,
"longitude" => -122.2647,
},
"custom" => {},
},
"events" => [
"id" => self.class.new_id,
"type" => "Comment",
"author_id" => current_user["id"],
"body" => comment["body"],
"html_body" => "<p>#{comment["body"]}</p>",
"public" => comment["public"].nil? ? true : comment["public"],
"trusted" => comment["trusted"].nil? ? true : comment["trusted"],
"attachments" => comment["attachments"] || [],
]
}
end
response(
:method => :put,
:path => "/tickets/#{ticket_id}.json",
:body => {
"ticket" => body
},
)
end
end
end
Version data entries
11 entries across 11 versions & 1 rubygems