Hi <%= @contact_first_name %> Monitoring has detected the following: Entity: <%= @entity_name %> Check: <%= @check %> State: <%= ['ok'].include?(@state) ? @state.upcase : @state.titleize %> Summary: <%= @summary %> <% if @details -%> Details: <%= @details %> <% end -%> <% if @time -%> Time: <%= Time.at(@time.to_i).to_s %> <% end -%> <% if @duration && @duration > 40 -%> Duration: <%= ChronicDuration.output(@duration) %> <% end -%> <% if @last_state -%> Previous State: <%= ['ok'].include?(@last_state) ? @last_state.upcase : @last_state.titleize %> <% end -%> <% if @last_summary -%> Previous Summary: <%= @last_summary %> <% end -%> Cheers, Flapjack