Contents

require 'time'
require 'watir-webdriver'
require_relative 'request_scraper'

class UserRequestScraper

  def initialize(b)
    @b = b
  end

  def scrape
    @b.goto 'hd/ticket/euTicketFind.ssp'
    @b.button(value: 'Find').click
    request_locations = get_request_locations
    request_ids = request_locations.map { |l| l.match(/ticket_id=(\d+)/)[1].to_i }
    request_scraper = RequestScraper.new @b
    request_scraper.scrape_range request_ids
  end

  private

  def get_request_locations
    links = []
    5.times do
      links = @b.links(href: /euTicketView\.ssp\?ticket_id=/).to_a
      break unless links.empty?
      sleep 2
    end
    puts "No requests found.\n\n#{@b.html}" if links.empty?
    links.map { |link| link.href }.reverse
  end

end

Version data entries

3 entries across 3 versions & 1 rubygems

Version	Path
help_desk_dashboard-0.0.3	lib/help-desk-dashboard/providers/track-it/2003.10.1/user_request_scraper.rb
help_desk_dashboard-0.0.2	lib/help-desk-dashboard/providers/track-it/2003.10.1/user_request_scraper.rb
help_desk_dashboard-0.0.1	lib/help-desk-dashboard/providers/track-it/2003.10.1/user_request_scraper.rb