# intercom-ruby Ruby bindings for the Intercom API (https://api.intercom.io). [API Documentation](https://api.intercom.io/docs) [Gem Documentation](http://rubydoc.info/github/intercom/intercom-ruby/master/frames) For generating Intercom javascript script tags for Rails, please see https://github.com/intercom/intercom-rails ## Installation gem install intercom Using bundler: gem 'intercom' ## Basic Usage ### Configure your access credentials ```ruby Intercom.app_id = "my_app_id" Intercom.api_key = "my-super-crazy-api-key" ``` ### Resources The API supports: POST,PUT,GET https://api.intercom.io/v1/users POST,PUT,GET https://api.intercom.io/v1/users/messages POST https://api.intercom.io/v1/users/impressions POST https://api.intercom.io/v1/users/notes ### Examples #### Users ```ruby user = Intercom::User.find_by_email("bob@example.com") user.custom_data["average_monthly_spend"] = 1234.56 user.save user = Intercom::User.find_by_user_id("bob@example.com") user = Intercom::User.create(:email => "bob@example.com", :name => "Bob Smith") user = Intercom::User.new(params) user.save Intercom::User.all.count Intercom::User.all.each {|user| puts %Q(#{user.email} - #{user.custom_data["average_monthly_spend"]}) } Intercom::User.all.map {|user| user.email } ``` #### Companies ```ruby user = Intercom::User.find_by_email("bob@example.com") user.company = {:id => 6, :name => "Intercom"} user.companies = [{:id => 6, :name => "Intercom"}, {:id => 9, :name => "Test Company"}] ``` You can also pass custom data within a company: ```ruby user.company = {:id => 6, :name => "Intercom", :referral_source => "Google"} ``` #### Message Threads ```ruby Intercom::MessageThread.create(:email => "bob@example.com", :body => "Example message from bob@example.com to your application on Intercom.") Intercom::MessageThread.find(:email => "bob@example.com", :thread_id => 123) Intercom::MessageThread.find_all(:email => "bob@example.com") Intercom::MessageThread.mark_as_read(:email => "bob@example.com", :thread_id => 123) ``` #### Impressions ```ruby Intercom::Impression.create(:email => "bob@example.com", :location => "/path/in/my/app", :user_ip => "1.2.3.4", :user_agent => "my-savage-iphone-app-0.1" ``` #### Notes ```ruby Intercom::Note.create(:email => "bob@example.com", :body => "This is the text of the note") ``` ### Errors ```ruby Intercom::AuthenticationError Intercom::ServerError Intercom::ServiceUnavailableError Intercom::ResourceNotFound ```