# UltracartClient::ConversationEngagement ## Properties Name | Type | Description | Notes ------------ | ------------- | ------------- | ------------- **active** | **BOOLEAN** | | [optional] **conversation_engagement_oid** | **Integer** | | [optional] **customer_greeting** | **String** | | [optional] **customer_initiated** | **BOOLEAN** | | [optional] **department_oids** | **Array<Integer>** | | [optional] **engagement_name** | **String** | | [optional] **equation** | [**ConversationEngagementEquation**](ConversationEngagementEquation.md) | | [optional] **time_on_page** | **Integer** | | [optional] **visitor_type** | **String** | The type of visitor | [optional]