---
title: RoutingRule
---

:::error
**The Ruby SDK is deprecated as of 9/16/2020**

The Genesys Cloud Ruby SDK (v96.0.0) will be frozen at its current version level. Any new enhancements to our API or bug fixes will not be backported. If you do need to take advantage of new features or bug fixes outside the Genesys Cloud Ruby SDK, you will need to use the Genesys Cloud REST endpoints directly. More information can be found in the [Official Announcement](https://developer.mypurecloud.com/forum/t/announcement-genesys-cloud-ruby-sdk-end-of-life/8850).
:::


## PureCloud::RoutingRule

## Properties

|Name | Type | Description | Notes|
|------------ | ------------- | ------------- | -------------|
| **operator** | **String** | matching operator.  MEETS_THRESHOLD matches any agent with a score at or above the rule's threshold.  ANY matches all specified agents, regardless of score. | [optional] |
| **threshold** | **Integer** | threshold required for routing attempt (generally an agent score).  may be null for operator ANY. | [optional] |
| **wait_seconds** | **Float** | seconds to wait in this rule before moving to the next | [optional] |
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