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Contents
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title: DialerAction
---
## PureCloud::DialerAction
## Properties
|Name | Type | Description | Notes|
|------------ | ------------- | ------------- | -------------|
| **type** | **String** | The type of this DialerAction. | |
| **action_type_name** | **String** | Additional type specification for this DialerAction. | |
| **update_option** | **String** | Specifies how a contact attribute should be updated. Required for MODIFY_CONTACT_ATTRIBUTE. | [optional] |
| **properties** | **Hash<String, String>** | A map of key-value pairs pertinent to the DialerAction. Different types of DialerActions require different properties. MODIFY_CONTACT_ATTRIBUTE with an updateOption of SET takes a contact column as the key and accepts any value. SCHEDULE_CALLBACK takes a key 'callbackOffset' that specifies how far in the future the callback should be scheduled, in minutes. SET_CALLER_ID takes two keys: 'callerAddress', which should be the caller id phone number, and 'callerName'. For either key, you can also specify a column on the contact to get the value from. To do this, specify 'contact.Column', where 'Column' is the name of the contact column from which to get the value. SET_SKILLS takes a key 'skills' with an array of skill ids. | [optional] |
{: class="table table-striped"}
Version data entries
18 entries across 18 versions & 1 rubygems