Contents

require 'spec_helper'

describe "tickets" do
  let(:client) { create_client }
  it_should_behave_like "a resource",
    :tickets,
    lambda { {subject: Zendesk2.uuid, description: Zendesk2.uuid} },
    lambda { {subject: Zendesk2.uuid} }

  describe "when creating a ticket" do
    let!(:requester_email) { "[e-mail]" }
    let!(:ticket) { client.tickets.create(subject: Zendesk2.uuid, description: Zendesk2.uuid, requester: {email: requester_email}) }

    it "should create requester" do
      requester = client.users.search(email: requester_email).first
      requester.should_not be_nil

      ticket.requester.should == requester
    end
  end

  describe "with a created ticket" do
    let(:ticket) { client.tickets.create(subject: Zendesk2.uuid, description: Zendesk2.uuid) }
    it "should get requester" do
      ticket.requester.should == client.users.current
    end

    it "should get submitter" do
      ticket.submitter.should == client.users.current
    end
  end

  describe "comments" do
    let(:ticket) { client.tickets.create(subject: Zendesk2.uuid, description: Zendesk2.uuid) }

    it "lists audits" do
      body = Zendesk2.uuid
      ticket.comment(body)

      audit = ticket.audits.last
      audit.ticket.should == ticket

      events = audit.events
      events.size.should == 1

      event = events.first
      event.body.should == body
      event.should be_a(Zendesk2::Client::TicketComment)
      event.ticket_audit.should == audit
    end

    it "lists comments" do
      body = Zendesk2.uuid
      ticket.comment(body)

      (comment = ticket.comments.find{|c| c.body == body}).should_not be_nil
    end
  end
end

Version data entries

7 entries across 7 versions & 1 rubygems

Version	Path
zendesk2-0.4.1	spec/tickets_spec.rb
zendesk2-0.4.0	spec/tickets_spec.rb
zendesk2-0.3.2	spec/tickets_spec.rb
zendesk2-0.3.1	spec/tickets_spec.rb
zendesk2-0.3.0	spec/tickets_spec.rb
zendesk2-0.2.7	spec/tickets_spec.rb
zendesk2-0.2.6	spec/tickets_spec.rb