@notification_rules @resque @processor @notifier
Feature: Notification rules on a per contact basis
Background:
Given the following users exist:
| id | first_name | last_name | email | sms | timezone |
| 1 | Malak | Al-Musawi | malak@example.com | +61400000001 | Asia/Baghdad |
| 2 | Imani | Farooq | imani@example.com | +61400000002 | Europe/Moscow |
| 3 | Vera | Дурейко | vera@example.com | +61400000003 | Europe/Paris |
And the following entities exist:
| id | name | contacts |
| 1 | foo | 1 |
| 2 | bar | 1,2,3 |
| 3 | baz | 1,3 |
| 4 | buf | 1,2,3 |
And user 1 has the following notification intervals:
| email | sms |
| 15 | 60 |
And user 2 has the following notification intervals:
| email | sms |
| 15 | 60 |
And user 3 has the following notification intervals:
| email | sms |
| 15 | 60 |
And user 1 has the following notification rules:
| entities | entity_tags | warning_media | critical_media | warning_blackhole | critical_blackhole | time_restrictions |
| | | email | sms,email | true | true | |
| foo | | email | sms,email | | | 8-18 weekdays |
| bar | | | sms,email | true | | |
| baz | | email | sms,email | | | |
And user 2 has the following notification rules:
| entities | entity_tags | warning_media | critical_media | warning_blackhole | critical_blackhole | time_restrictions |
| | | email | email | | | |
| | | sms | sms | | | |
| bar | | email | email,sms | | | |
And user 3 has the following notification rules:
| entities | entity_tags | warning_media | critical_media | warning_blackhole | critical_blackhole | time_restrictions |
| | | email | email | | | |
| baz | | sms | sms | | | |
| buf | | email | email | | | |
| buf | | sms | sms | | | |
@time_restrictions @time
Scenario: Alerts only during specified time restrictions
Given the timezone is Asia/Baghdad
And the time is February 1 2013 6:59
And the check is check 'ping' on entity 'foo'
And the check is in an ok state
And a critical event is received
Then no email alerts should be queued for malak@example.com
And the time is February 1 2013 7:01
And a critical event is received
Then no email alerts should be queued for malak@example.com
And the time is February 1 2013 8:01
And a critical event is received
Then 1 email alert should be queued for malak@example.com
When the time is February 1 2013 12:00
Then all alert dropping keys for user 1 should have expired
When a critical event is received
Then 2 email alerts should be queued for malak@example.com
When the time is February 1 2013 17:59
Then all alert dropping keys for user 1 should have expired
When a critical event is received
Then 3 email alerts should be queued for malak@example.com
When the time is February 1 2013 18:01
Then all alert dropping keys for user 1 should have expired
When a critical event is received
Then 3 email alerts should be queued for malak@example.com
Scenario: time restrictions continue to work as expected when a contact changes timezone
@severity @time
Scenario: Don't alert when media,severity does not match any matching rule's severity's media
Given the check is check 'ping' on entity 'bar'
And the check is in an ok state
When a warning event is received
And 60 minutes passes
And a warning event is received
Then no email alerts should be queued for malak@example.com
@severity @time
Scenario: Recoveries are not affected by notification rules
Given the check is check 'ping' on entity 'baz'
And the check is in an ok state
When a critical event is received
And 5 minutes passes
And a critical event is received
Then 1 email alert should be queued for malak@example.com
When 1 minute passes
And an ok event is received
Then 2 email alerts should be queued for malak@example.com
@severity @time
Scenario: Alerts are sent to media of highest severity reached since last ok
Given the check is check 'ping' on entity 'baz'
And the check is in an ok state
When a warning event is received
And 1 minute passes
And a warning event is received
Then 1 email alert should be queued for malak@example.com
And 0 sms alerts should be queued for +61400000001
When 70 minutes passes
And a critical event is received
And 1 minute passes
And a critical event is received
Then 2 email alerts should be queued for malak@example.com
And 1 sms alert should be queued for +61400000001
When 70 minutes passes
And a warning event is received
And 1 minute passes
And a warning event is received
Then 3 email alerts should be queued for malak@example.com
And 2 sms alerts should be queued for +61400000001
When 70 minutes passes
And an ok event is received
Then 4 email alerts should be queued for malak@example.com
And 3 sms alerts should be queued for +61400000001
@severity @time
Scenario: Alerts only when media,severity matches any matching rule's severity's media with ok->warning->critical->ok
Given the check is check 'ping' on entity 'bar'
And the check is in an ok state
When a warning event is received
And 1 minute passes
And a warning event is received
Then no email alerts should be queued for malak@example.com
When a critical event is received
And 5 minutes passes
And a critical event is received
Then 1 email alert should be queued for malak@example.com
When 1 minute passes
And an ok event is received
Then 2 email alert should be queued for malak@example.com
@blackhole
Scenario: Drop alerts matching a blackhole rule
@intervals @time
Scenario: Alerts according to custom interval
Given the check is check 'ping' on entity 'bar'
And the check is in an ok state
When a critical event is received
Then no email alerts should be queued for malak@example.com
When 1 minute passes
And a critical event is received
Then 1 email alert should be queued for malak@example.com
When 10 minutes passes
And a critical event is received
Then 1 email alert should be queued for malak@example.com
When 5 minutes passes
And a critical event is received
Then 2 email alerts should be queued for malak@example.com
@intervals @time
Scenario: Alerts according to custom interval with unknown
Given the check is check 'ping' on entity 'bar'
And the check is in an ok state
When an unknown event is received
Then no email alerts should be queued for malak@example.com
When 1 minute passes
And an unknown event is received
Then 1 email alert should be queued for malak@example.com
When 10 minutes passes
And an unknown event is received
Then 1 email alert should be queued for malak@example.com
When 5 minutes passes
And an unknown event is received
Then 2 email alerts should be queued for malak@example.com
@intervals @time
Scenario: Problem directly after Recovery should alert despite notification intervals
Given the check is check 'ping' on entity 'baz'
And the check is in an ok state
When a critical event is received
And 1 minute passes
And a critical event is received
Then 1 email alert should be queued for malak@example.com
And 1 sms alert should be queued for +61400000001
When an ok event is received
Then 2 email alerts should be queued for malak@example.com
And 2 sms alerts should be queued for +61400000001
When 1 minute passes
And a critical event is received
And 1 minute passes
And a critical event is received
Then 3 email alerts should be queued for malak@example.com
And 3 sms alerts should be queued for +61400000001
@intervals @time
Scenario: Problem directly after Recovery should alert despite notification intervals with unknown
Given the check is check 'ping' on entity 'baz'
And the check is in an ok state
When an unknown event is received
And 1 minute passes
And an unknown event is received
Then 1 email alert should be queued for malak@example.com
And 1 sms alert should be queued for +61400000001
When an ok event is received
Then 2 email alert should be queued for malak@example.com
And 2 sms alerts should be queued for +61400000001
When 1 minute passes
And an unknown event is received
And 1 minute passes
And an unknown event is received
Then 3 email alerts should be queued for malak@example.com
And 3 sms alerts should be queued for +61400000001
@time
Scenario: Contact with only entity specific rules should not be notified for other entities they are a contact for
Given the check is check 'ping' on entity 'buf'
And the check is in an ok state
When a critical event is received
And 1 minute passes
And a critical event is received
Then no email alerts should be queued for malak@example.com
@time
Scenario: Contact with entity specific rules and general rules should be notified for other entities they are a contact for
Given the check is check 'ping' on entity 'buf'
And the check is in an ok state
When a critical event is received
And 1 minute passes
And a critical event is received
Then 1 email alert should be queued for imani@example.com
@time
Scenario: Mutiple rules for an entity should be additive
Given the check is check 'ping' on entity 'buf'
And the check is in an ok state
When a critical event is received
And 1 minute passes
And a critical event is received
Then 1 email alert should be queued for vera@example.com
Then 1 sms alert should be queued for +61400000003
@time
Scenario: Multiple general rules should be additive
Given the check is check 'ping' on entity 'buf'
And the check is in an ok state
When a critical event is received
And 1 minute passes
And a critical event is received
Then 1 email alert should be queued for imani@example.com
Then 1 sms alert should be queued for +61400000002
@time
Scenario: An entity specific rule should override general rules
Given the check is check 'ping' on entity 'baz'
And the check is in an ok state
When a critical event is received
And 1 minute passes
And a critical event is received
Then 0 email alerts should be queued for vera@example.com
Then 1 sms alert should be queued for +61400000003
@time
Scenario: Test notifications behave like a critical notification
Given the check is check 'ping' on entity 'foo'
And the check is in an ok state
When a test event is received
Then 1 email alert should be queued for malak@example.com
And 1 sms alert should be queued for +61400000001
@time
Scenario: Critical straight after test
Given the check is check 'ping' on entity 'baz'
And the check is in an ok state
When a test event is received
Then 1 email alert should be queued for malak@example.com
And 1 sms alert should be queued for +61400000001
When 10 seconds passes
And a critical event is received
Then 1 email alert should be queued for malak@example.com
And 1 sms alert should be queued for +61400000001
When 40 seconds passes
And a critical event is received
Then 2 email alert should be queued for malak@example.com
And 2 sms alert should be queued for +61400000001
Scenario: Unknown event during unscheduled maintenance
Given the check is check 'ping' on entity 'foo'
And the check is in an ok state
When an unknown event is received
And 1 minute passes
And an unknown event is received
Then 1 email alert should be queued for malak@example.com
And 1 sms alert should be queued for +61400000001
When 6 minutes passes
And an acknowledgement event is received
Then 2 email alerts should be queued for malak@example.com
And 2 sms alerts should be queued for +61400000001
When 6 minutes passes
And an unknown event is received
Then 2 email alerts should be queued for malak@example.com
And 2 sms alerts should be queued for +61400000001
When 1 minute passes
And an unknown event is received
Then 2 email alerts should be queued for malak@example.com
And 2 sms alerts should be queued for +61400000001
@time
Scenario: A blackhole rule on an entity should override another matching entity specific rule
@time
Scenario: A blackhole rule on an entity should override another matching general rule