## # This code was generated by # \ / _ _ _| _ _ # | (_)\/(_)(_|\/| |(/_ v1.0.0 # / / # # frozen_string_literal: true module Twilio module REST class Taskrouter < Domain class V1 < Version class WorkspaceContext < InstanceContext class WorkflowContext < InstanceContext class WorkflowCumulativeStatisticsList < ListResource ## # Initialize the WorkflowCumulativeStatisticsList # @param [Version] version Version that contains the resource # @param [String] workspace_sid The SID of the Workspace that contains the # Workflow. # @param [String] workflow_sid Returns the list of Tasks that are being controlled # by the Workflow with the specified Sid value. # @return [WorkflowCumulativeStatisticsList] WorkflowCumulativeStatisticsList def initialize(version, workspace_sid: nil, workflow_sid: nil) super(version) # Path Solution @solution = {workspace_sid: workspace_sid, workflow_sid: workflow_sid} end ## # Provide a user friendly representation def to_s '#' end end class WorkflowCumulativeStatisticsPage < Page ## # Initialize the WorkflowCumulativeStatisticsPage # @param [Version] version Version that contains the resource # @param [Response] response Response from the API # @param [Hash] solution Path solution for the resource # @return [WorkflowCumulativeStatisticsPage] WorkflowCumulativeStatisticsPage def initialize(version, response, solution) super(version, response) # Path Solution @solution = solution end ## # Build an instance of WorkflowCumulativeStatisticsInstance # @param [Hash] payload Payload response from the API # @return [WorkflowCumulativeStatisticsInstance] WorkflowCumulativeStatisticsInstance def get_instance(payload) WorkflowCumulativeStatisticsInstance.new( @version, payload, workspace_sid: @solution[:workspace_sid], workflow_sid: @solution[:workflow_sid], ) end ## # Provide a user friendly representation def to_s '' end end class WorkflowCumulativeStatisticsContext < InstanceContext ## # Initialize the WorkflowCumulativeStatisticsContext # @param [Version] version Version that contains the resource # @param [String] workspace_sid The SID of the Workspace with the resource to # fetch. # @param [String] workflow_sid Returns the list of Tasks that are being controlled # by the Workflow with the specified Sid value. # @return [WorkflowCumulativeStatisticsContext] WorkflowCumulativeStatisticsContext def initialize(version, workspace_sid, workflow_sid) super(version) # Path Solution @solution = {workspace_sid: workspace_sid, workflow_sid: workflow_sid, } @uri = "/Workspaces/#{@solution[:workspace_sid]}/Workflows/#{@solution[:workflow_sid]}/CumulativeStatistics" end ## # Fetch the WorkflowCumulativeStatisticsInstance # @param [Time] end_date Only include usage that occurred on or before this date, # specified in GMT as an {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601] # date-time. # @param [String] minutes Only calculate statistics since this many minutes in the # past. The default 15 minutes. This is helpful for displaying statistics for the # last 15 minutes, 240 minutes (4 hours), and 480 minutes (8 hours) to see trends. # @param [Time] start_date Only calculate statistics from this date and time and # later, specified in {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601] format. # @param [String] task_channel Only calculate cumulative statistics on this # TaskChannel. Can be the TaskChannel's SID or its `unique_name`, such as `voice`, # `sms`, or `default`. # @param [String] split_by_wait_time A comma separated list of values that # describes the thresholds, in seconds, to calculate statistics on. For each # threshold specified, the number of Tasks canceled and reservations accepted # above and below the specified thresholds in seconds are computed. For example, # `5,30` would show splits of Tasks that were canceled or accepted before and # after 5 seconds and before and after 30 seconds. This can be used to show short # abandoned Tasks or Tasks that failed to meet an SLA. TaskRouter will calculate # statistics on up to 10,000 Tasks for any given threshold. # @return [WorkflowCumulativeStatisticsInstance] Fetched WorkflowCumulativeStatisticsInstance def fetch(end_date: :unset, minutes: :unset, start_date: :unset, task_channel: :unset, split_by_wait_time: :unset) params = Twilio::Values.of({ 'EndDate' => Twilio.serialize_iso8601_datetime(end_date), 'Minutes' => minutes, 'StartDate' => Twilio.serialize_iso8601_datetime(start_date), 'TaskChannel' => task_channel, 'SplitByWaitTime' => split_by_wait_time, }) payload = @version.fetch('GET', @uri, params: params) WorkflowCumulativeStatisticsInstance.new( @version, payload, workspace_sid: @solution[:workspace_sid], workflow_sid: @solution[:workflow_sid], ) end ## # Provide a user friendly representation def to_s context = @solution.map {|k, v| "#{k}: #{v}"}.join(',') "#" end ## # Provide a detailed, user friendly representation def inspect context = @solution.map {|k, v| "#{k}: #{v}"}.join(',') "#" end end class WorkflowCumulativeStatisticsInstance < InstanceResource ## # Initialize the WorkflowCumulativeStatisticsInstance # @param [Version] version Version that contains the resource # @param [Hash] payload payload that contains response from Twilio # @param [String] workspace_sid The SID of the Workspace that contains the # Workflow. # @param [String] workflow_sid Returns the list of Tasks that are being controlled # by the Workflow with the specified Sid value. # @return [WorkflowCumulativeStatisticsInstance] WorkflowCumulativeStatisticsInstance def initialize(version, payload, workspace_sid: nil, workflow_sid: nil) super(version) # Marshaled Properties @properties = { 'account_sid' => payload['account_sid'], 'avg_task_acceptance_time' => payload['avg_task_acceptance_time'] == nil ? payload['avg_task_acceptance_time'] : payload['avg_task_acceptance_time'].to_i, 'start_time' => Twilio.deserialize_iso8601_datetime(payload['start_time']), 'end_time' => Twilio.deserialize_iso8601_datetime(payload['end_time']), 'reservations_created' => payload['reservations_created'] == nil ? payload['reservations_created'] : payload['reservations_created'].to_i, 'reservations_accepted' => payload['reservations_accepted'] == nil ? payload['reservations_accepted'] : payload['reservations_accepted'].to_i, 'reservations_rejected' => payload['reservations_rejected'] == nil ? payload['reservations_rejected'] : payload['reservations_rejected'].to_i, 'reservations_timed_out' => payload['reservations_timed_out'] == nil ? payload['reservations_timed_out'] : payload['reservations_timed_out'].to_i, 'reservations_canceled' => payload['reservations_canceled'] == nil ? payload['reservations_canceled'] : payload['reservations_canceled'].to_i, 'reservations_rescinded' => payload['reservations_rescinded'] == nil ? payload['reservations_rescinded'] : payload['reservations_rescinded'].to_i, 'split_by_wait_time' => payload['split_by_wait_time'], 'wait_duration_until_accepted' => payload['wait_duration_until_accepted'], 'wait_duration_until_canceled' => payload['wait_duration_until_canceled'], 'tasks_canceled' => payload['tasks_canceled'] == nil ? payload['tasks_canceled'] : payload['tasks_canceled'].to_i, 'tasks_completed' => payload['tasks_completed'] == nil ? payload['tasks_completed'] : payload['tasks_completed'].to_i, 'tasks_entered' => payload['tasks_entered'] == nil ? payload['tasks_entered'] : payload['tasks_entered'].to_i, 'tasks_deleted' => payload['tasks_deleted'] == nil ? payload['tasks_deleted'] : payload['tasks_deleted'].to_i, 'tasks_moved' => payload['tasks_moved'] == nil ? payload['tasks_moved'] : payload['tasks_moved'].to_i, 'tasks_timed_out_in_workflow' => payload['tasks_timed_out_in_workflow'] == nil ? payload['tasks_timed_out_in_workflow'] : payload['tasks_timed_out_in_workflow'].to_i, 'workflow_sid' => payload['workflow_sid'], 'workspace_sid' => payload['workspace_sid'], 'url' => payload['url'], } # Context @instance_context = nil @params = {'workspace_sid' => workspace_sid, 'workflow_sid' => workflow_sid, } end ## # Generate an instance context for the instance, the context is capable of # performing various actions. All instance actions are proxied to the context # @return [WorkflowCumulativeStatisticsContext] WorkflowCumulativeStatisticsContext for this WorkflowCumulativeStatisticsInstance def context unless @instance_context @instance_context = WorkflowCumulativeStatisticsContext.new( @version, @params['workspace_sid'], @params['workflow_sid'], ) end @instance_context end ## # @return [String] The SID of the Account that created the resource def account_sid @properties['account_sid'] end ## # @return [String] The average time in seconds between Task creation and acceptance def avg_task_acceptance_time @properties['avg_task_acceptance_time'] end ## # @return [Time] The beginning of the interval during which these statistics were calculated def start_time @properties['start_time'] end ## # @return [Time] The end of the interval during which these statistics were calculated def end_time @properties['end_time'] end ## # @return [String] The total number of Reservations that were created for Workers def reservations_created @properties['reservations_created'] end ## # @return [String] The total number of Reservations accepted by Workers def reservations_accepted @properties['reservations_accepted'] end ## # @return [String] The total number of Reservations that were rejected def reservations_rejected @properties['reservations_rejected'] end ## # @return [String] The total number of Reservations that were timed out def reservations_timed_out @properties['reservations_timed_out'] end ## # @return [String] The total number of Reservations that were canceled def reservations_canceled @properties['reservations_canceled'] end ## # @return [String] The total number of Reservations that were rescinded def reservations_rescinded @properties['reservations_rescinded'] end ## # @return [Hash] A list of objects that describe the Tasks canceled and reservations accepted above and below the specified thresholds def split_by_wait_time @properties['split_by_wait_time'] end ## # @return [Hash] The wait duration statistics for Tasks that were accepted def wait_duration_until_accepted @properties['wait_duration_until_accepted'] end ## # @return [Hash] The wait duration statistics for Tasks that were canceled def wait_duration_until_canceled @properties['wait_duration_until_canceled'] end ## # @return [String] The total number of Tasks that were canceled def tasks_canceled @properties['tasks_canceled'] end ## # @return [String] The total number of Tasks that were completed def tasks_completed @properties['tasks_completed'] end ## # @return [String] The total number of Tasks that entered the Workflow def tasks_entered @properties['tasks_entered'] end ## # @return [String] The total number of Tasks that were deleted def tasks_deleted @properties['tasks_deleted'] end ## # @return [String] The total number of Tasks that were moved from one queue to another def tasks_moved @properties['tasks_moved'] end ## # @return [String] The total number of Tasks that were timed out of their Workflows def tasks_timed_out_in_workflow @properties['tasks_timed_out_in_workflow'] end ## # @return [String] Returns the list of Tasks that are being controlled by the Workflow with the specified Sid value def workflow_sid @properties['workflow_sid'] end ## # @return [String] The SID of the Workspace that contains the Workflow. def workspace_sid @properties['workspace_sid'] end ## # @return [String] The absolute URL of the Workflow statistics resource def url @properties['url'] end ## # Fetch the WorkflowCumulativeStatisticsInstance # @param [Time] end_date Only include usage that occurred on or before this date, # specified in GMT as an {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601] # date-time. # @param [String] minutes Only calculate statistics since this many minutes in the # past. The default 15 minutes. This is helpful for displaying statistics for the # last 15 minutes, 240 minutes (4 hours), and 480 minutes (8 hours) to see trends. # @param [Time] start_date Only calculate statistics from this date and time and # later, specified in {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601] format. # @param [String] task_channel Only calculate cumulative statistics on this # TaskChannel. Can be the TaskChannel's SID or its `unique_name`, such as `voice`, # `sms`, or `default`. # @param [String] split_by_wait_time A comma separated list of values that # describes the thresholds, in seconds, to calculate statistics on. For each # threshold specified, the number of Tasks canceled and reservations accepted # above and below the specified thresholds in seconds are computed. For example, # `5,30` would show splits of Tasks that were canceled or accepted before and # after 5 seconds and before and after 30 seconds. This can be used to show short # abandoned Tasks or Tasks that failed to meet an SLA. TaskRouter will calculate # statistics on up to 10,000 Tasks for any given threshold. # @return [WorkflowCumulativeStatisticsInstance] Fetched WorkflowCumulativeStatisticsInstance def fetch(end_date: :unset, minutes: :unset, start_date: :unset, task_channel: :unset, split_by_wait_time: :unset) context.fetch( end_date: end_date, minutes: minutes, start_date: start_date, task_channel: task_channel, split_by_wait_time: split_by_wait_time, ) end ## # Provide a user friendly representation def to_s values = @params.map{|k, v| "#{k}: #{v}"}.join(" ") "" end ## # Provide a detailed, user friendly representation def inspect values = @properties.map{|k, v| "#{k}: #{v}"}.join(" ") "" end end end end end end end end