{ "external_id": null, "subject": "Creating a case via the API", "priority": 4, "locked_until": null, "description": null, "status": "open", "type": "email", "language": "fr", "created_at": "2013-11-22T22:49:20Z", "updated_at": "2013-11-22T22:54:20Z", "active_at": "2013-11-22T22:54:20Z", "received_at": "2013-11-22T22:49:20Z", "first_opened_at": "2013-11-22T22:50:20Z", "opened_at": "2013-11-22T22:51:20Z", "first_resolved_at": "2013-11-22T22:54:20Z", "resolved_at": "2013-11-22T22:54:20Z", "custom_fields": { "level": "vip" }, "_links": { "self": { "href": "/api/v2/cases/1", "class": "case" }, "message": { "href": "/api/v2/cases/1/message", "class": "message" }, "customer": { "href": "/api/v2/customers/1", "class": "customer" }, "assigned_user": { "href": "/api/v2/users/1", "class": "user" }, "assigned_group": { "href": "/api/v2/groups/1", "class": "group" }, "locked_by": { "href": "/api/v2/users/1", "class": "user" } }, "labels": [ "Spam", "Ignore" ] }