## # This code was generated by # \ / _ _ _| _ _ # | (_)\/(_)(_|\/| |(/_ v1.0.0 # / / # # frozen_string_literal: true module Twilio module REST class Taskrouter < Domain class V1 < Version class WorkspaceList < ListResource ## # Initialize the WorkspaceList # @param [Version] version Version that contains the resource # @return [WorkspaceList] WorkspaceList def initialize(version) super(version) # Path Solution @solution = {} @uri = "/Workspaces" end ## # Lists WorkspaceInstance records from the API as a list. # Unlike stream(), this operation is eager and will load `limit` records into # memory before returning. # @param [String] friendly_name Filter by a workspace’s friendly name. This is a # human readable description of this Workspace (for example "Customer Support" or # "2014 Election Campaign") # @param [Integer] limit Upper limit for the number of records to return. stream() # guarantees to never return more than limit. Default is no limit # @param [Integer] page_size Number of records to fetch per request, when # not set will use the default value of 50 records. If no page_size is defined # but a limit is defined, stream() will attempt to read the limit with the most # efficient page size, i.e. min(limit, 1000) # @return [Array] Array of up to limit results def list(friendly_name: :unset, limit: nil, page_size: nil) self.stream(friendly_name: friendly_name, limit: limit, page_size: page_size).entries end ## # Streams WorkspaceInstance records from the API as an Enumerable. # This operation lazily loads records as efficiently as possible until the limit # is reached. # @param [String] friendly_name Filter by a workspace’s friendly name. This is a # human readable description of this Workspace (for example "Customer Support" or # "2014 Election Campaign") # @param [Integer] limit Upper limit for the number of records to return. stream() # guarantees to never return more than limit. Default is no limit. # @param [Integer] page_size Number of records to fetch per request, when # not set will use the default value of 50 records. If no page_size is defined # but a limit is defined, stream() will attempt to read the limit with the most # efficient page size, i.e. min(limit, 1000) # @return [Enumerable] Enumerable that will yield up to limit results def stream(friendly_name: :unset, limit: nil, page_size: nil) limits = @version.read_limits(limit, page_size) page = self.page(friendly_name: friendly_name, page_size: limits[:page_size], ) @version.stream(page, limit: limits[:limit], page_limit: limits[:page_limit]) end ## # When passed a block, yields WorkspaceInstance records from the API. # This operation lazily loads records as efficiently as possible until the limit # is reached. def each limits = @version.read_limits page = self.page(page_size: limits[:page_size], ) @version.stream(page, limit: limits[:limit], page_limit: limits[:page_limit]).each {|x| yield x} end ## # Retrieve a single page of WorkspaceInstance records from the API. # Request is executed immediately. # @param [String] friendly_name Filter by a workspace’s friendly name. This is a # human readable description of this Workspace (for example "Customer Support" or # "2014 Election Campaign") # @param [String] page_token PageToken provided by the API # @param [Integer] page_number Page Number, this value is simply for client state # @param [Integer] page_size Number of records to return, defaults to 50 # @return [Page] Page of WorkspaceInstance def page(friendly_name: :unset, page_token: :unset, page_number: :unset, page_size: :unset) params = Twilio::Values.of({ 'FriendlyName' => friendly_name, 'PageToken' => page_token, 'Page' => page_number, 'PageSize' => page_size, }) response = @version.page( 'GET', @uri, params ) WorkspacePage.new(@version, response, @solution) end ## # Retrieve a single page of WorkspaceInstance records from the API. # Request is executed immediately. # @param [String] target_url API-generated URL for the requested results page # @return [Page] Page of WorkspaceInstance def get_page(target_url) response = @version.domain.request( 'GET', target_url ) WorkspacePage.new(@version, response, @solution) end ## # Retrieve a single page of WorkspaceInstance records from the API. # Request is executed immediately. # @param [String] friendly_name Human readable description of this workspace (for # example "Customer Support" or "2014 Election Campaign") # @param [String] event_callback_url If provided, the Workspace will publish # events to this URL. You can use this to gather data for reporting. See Workspace # Events for more information. # @param [String] events_filter Use this parameter to receive webhooks on # EventCallbackUrl for specific events on a workspace. For example if # 'EventsFilter=task.created,task.canceled,worker.activity.update', then # TaskRouter will webhook to EventCallbackUrl only when a task is created, # canceled or a worker activity is updated. # @param [Boolean] multi_task_enabled Multi tasking allows workers to handle # multiple tasks simultaneously. When enabled (MultiTaskEnabled=true), each worker # will be eligible to receive parallel reservations up to the per-channel maximums # defined in the Workers section. Default is disabled (MultiTaskEnabled=false), # where each worker will only receive a new reservation when the previous task is # completed. Learn more by visiting [Multitasking][/docs/taskrouter/multitasking]. # @param [String] template One of the available template names. Will pre-configure # this Workspace with the Workflow and Activities specified in the template. # "NONE" will create a Workspace with a set of default activities and nothing # else. "FIFO" will configure TaskRouter with a set of default activities and a # single task queue for first-in, first-out distribution, useful if you want to # see a simple TaskRouter configuration when getting started. Defaults to "NONE". # @param [workspace.QueueOrder] prioritize_queue_order Use this parameter to # configure whether to prioritize LIFO or FIFO when workers are receiving Tasks # from combination of LIFO and FIFO TaskQueues. Default is FIFO. [Click # here][/docs/taskrouter/queue-ordering-last-first-out-lifo] to learn more about # LIFO and the use of the parameter. # @return [WorkspaceInstance] Newly created WorkspaceInstance def create(friendly_name: nil, event_callback_url: :unset, events_filter: :unset, multi_task_enabled: :unset, template: :unset, prioritize_queue_order: :unset) data = Twilio::Values.of({ 'FriendlyName' => friendly_name, 'EventCallbackUrl' => event_callback_url, 'EventsFilter' => events_filter, 'MultiTaskEnabled' => multi_task_enabled, 'Template' => template, 'PrioritizeQueueOrder' => prioritize_queue_order, }) payload = @version.create( 'POST', @uri, data: data ) WorkspaceInstance.new(@version, payload, ) end ## # Provide a user friendly representation def to_s '#' end end class WorkspacePage < Page ## # Initialize the WorkspacePage # @param [Version] version Version that contains the resource # @param [Response] response Response from the API # @param [Hash] solution Path solution for the resource # @return [WorkspacePage] WorkspacePage def initialize(version, response, solution) super(version, response) # Path Solution @solution = solution end ## # Build an instance of WorkspaceInstance # @param [Hash] payload Payload response from the API # @return [WorkspaceInstance] WorkspaceInstance def get_instance(payload) WorkspaceInstance.new(@version, payload, ) end ## # Provide a user friendly representation def to_s '' end end class WorkspaceContext < InstanceContext ## # Initialize the WorkspaceContext # @param [Version] version Version that contains the resource # @param [String] sid The sid # @return [WorkspaceContext] WorkspaceContext def initialize(version, sid) super(version) # Path Solution @solution = {sid: sid, } @uri = "/Workspaces/#{@solution[:sid]}" # Dependents @activities = nil @events = nil @tasks = nil @task_queues = nil @workers = nil @workflows = nil @statistics = nil @real_time_statistics = nil @cumulative_statistics = nil @task_channels = nil end ## # Fetch a WorkspaceInstance # @return [WorkspaceInstance] Fetched WorkspaceInstance def fetch params = Twilio::Values.of({}) payload = @version.fetch( 'GET', @uri, params, ) WorkspaceInstance.new(@version, payload, sid: @solution[:sid], ) end ## # Update the WorkspaceInstance # @param [String] default_activity_sid The ID of the Activity that will be used # when new Workers are created in this Workspace. # @param [String] event_callback_url The Workspace will publish events to this # URL. You can use this to gather data for reporting. See # [Events][/docs/taskrouter/api/events] for more information. # @param [String] events_filter Use this parameter to receive webhooks on # EventCallbackUrl for specific events on a workspace. For example if # 'EventsFilter=task.created,task.canceled,worker.activity.update', then # TaskRouter will webhook to EventCallbackUrl only when a task is created, # canceled or a worker activity is updated. # @param [String] friendly_name Human readable description of this workspace (for # example "Sales Call Center" or "Customer Support Team") # @param [Boolean] multi_task_enabled Enable or Disable Multitasking by passing # either *true* or *False* with the POST request. Learn more by visiting # [Multitasking][/docs/taskrouter/multitasking]. # @param [String] timeout_activity_sid The ID of the Activity that will be # assigned to a Worker when a Task reservation times out without a response. # @param [workspace.QueueOrder] prioritize_queue_order Use this parameter to # configure whether to prioritize LIFO or FIFO when workers are receiving Tasks # from combination of LIFO and FIFO TaskQueues. Default is FIFO. [Click # here][/docs/taskrouter/queue-ordering-last-first-out-lifo] to learn more about # LIFO and the use of the parameter. # @return [WorkspaceInstance] Updated WorkspaceInstance def update(default_activity_sid: :unset, event_callback_url: :unset, events_filter: :unset, friendly_name: :unset, multi_task_enabled: :unset, timeout_activity_sid: :unset, prioritize_queue_order: :unset) data = Twilio::Values.of({ 'DefaultActivitySid' => default_activity_sid, 'EventCallbackUrl' => event_callback_url, 'EventsFilter' => events_filter, 'FriendlyName' => friendly_name, 'MultiTaskEnabled' => multi_task_enabled, 'TimeoutActivitySid' => timeout_activity_sid, 'PrioritizeQueueOrder' => prioritize_queue_order, }) payload = @version.update( 'POST', @uri, data: data, ) WorkspaceInstance.new(@version, payload, sid: @solution[:sid], ) end ## # Deletes the WorkspaceInstance # @return [Boolean] true if delete succeeds, true otherwise def delete @version.delete('delete', @uri) end ## # Access the activities # @return [ActivityList] # @return [ActivityContext] if sid was passed. def activities(sid=:unset) raise ArgumentError, 'sid cannot be nil' if sid.nil? if sid != :unset return ActivityContext.new(@version, @solution[:sid], sid, ) end unless @activities @activities = ActivityList.new(@version, workspace_sid: @solution[:sid], ) end @activities end ## # Access the events # @return [EventList] # @return [EventContext] if sid was passed. def events(sid=:unset) raise ArgumentError, 'sid cannot be nil' if sid.nil? if sid != :unset return EventContext.new(@version, @solution[:sid], sid, ) end unless @events @events = EventList.new(@version, workspace_sid: @solution[:sid], ) end @events end ## # Access the tasks # @return [TaskList] # @return [TaskContext] if sid was passed. def tasks(sid=:unset) raise ArgumentError, 'sid cannot be nil' if sid.nil? if sid != :unset return TaskContext.new(@version, @solution[:sid], sid, ) end unless @tasks @tasks = TaskList.new(@version, workspace_sid: @solution[:sid], ) end @tasks end ## # Access the task_queues # @return [TaskQueueList] # @return [TaskQueueContext] if sid was passed. def task_queues(sid=:unset) raise ArgumentError, 'sid cannot be nil' if sid.nil? if sid != :unset return TaskQueueContext.new(@version, @solution[:sid], sid, ) end unless @task_queues @task_queues = TaskQueueList.new(@version, workspace_sid: @solution[:sid], ) end @task_queues end ## # Access the workers # @return [WorkerList] # @return [WorkerContext] if sid was passed. def workers(sid=:unset) raise ArgumentError, 'sid cannot be nil' if sid.nil? if sid != :unset return WorkerContext.new(@version, @solution[:sid], sid, ) end unless @workers @workers = WorkerList.new(@version, workspace_sid: @solution[:sid], ) end @workers end ## # Access the workflows # @return [WorkflowList] # @return [WorkflowContext] if sid was passed. def workflows(sid=:unset) raise ArgumentError, 'sid cannot be nil' if sid.nil? if sid != :unset return WorkflowContext.new(@version, @solution[:sid], sid, ) end unless @workflows @workflows = WorkflowList.new(@version, workspace_sid: @solution[:sid], ) end @workflows end ## # Access the statistics # @return [WorkspaceStatisticsList] # @return [WorkspaceStatisticsContext] def statistics WorkspaceStatisticsContext.new(@version, @solution[:sid], ) end ## # Access the real_time_statistics # @return [WorkspaceRealTimeStatisticsList] # @return [WorkspaceRealTimeStatisticsContext] def real_time_statistics WorkspaceRealTimeStatisticsContext.new(@version, @solution[:sid], ) end ## # Access the cumulative_statistics # @return [WorkspaceCumulativeStatisticsList] # @return [WorkspaceCumulativeStatisticsContext] def cumulative_statistics WorkspaceCumulativeStatisticsContext.new(@version, @solution[:sid], ) end ## # Access the task_channels # @return [TaskChannelList] # @return [TaskChannelContext] if sid was passed. def task_channels(sid=:unset) raise ArgumentError, 'sid cannot be nil' if sid.nil? if sid != :unset return TaskChannelContext.new(@version, @solution[:sid], sid, ) end unless @task_channels @task_channels = TaskChannelList.new(@version, workspace_sid: @solution[:sid], ) end @task_channels end ## # Provide a user friendly representation def to_s context = @solution.map {|k, v| "#{k}: #{v}"}.join(',') "#" end end class WorkspaceInstance < InstanceResource ## # Initialize the WorkspaceInstance # @param [Version] version Version that contains the resource # @param [Hash] payload payload that contains response from Twilio # @param [String] sid The sid # @return [WorkspaceInstance] WorkspaceInstance def initialize(version, payload, sid: nil) super(version) # Marshaled Properties @properties = { 'account_sid' => payload['account_sid'], 'date_created' => Twilio.deserialize_iso8601_datetime(payload['date_created']), 'date_updated' => Twilio.deserialize_iso8601_datetime(payload['date_updated']), 'default_activity_name' => payload['default_activity_name'], 'default_activity_sid' => payload['default_activity_sid'], 'event_callback_url' => payload['event_callback_url'], 'events_filter' => payload['events_filter'], 'friendly_name' => payload['friendly_name'], 'multi_task_enabled' => payload['multi_task_enabled'], 'sid' => payload['sid'], 'timeout_activity_name' => payload['timeout_activity_name'], 'timeout_activity_sid' => payload['timeout_activity_sid'], 'prioritize_queue_order' => payload['prioritize_queue_order'], 'url' => payload['url'], 'links' => payload['links'], } # Context @instance_context = nil @params = {'sid' => sid || @properties['sid'], } end ## # Generate an instance context for the instance, the context is capable of # performing various actions. All instance actions are proxied to the context # @return [WorkspaceContext] WorkspaceContext for this WorkspaceInstance def context unless @instance_context @instance_context = WorkspaceContext.new(@version, @params['sid'], ) end @instance_context end ## # @return [String] The ID of the account that owns this Workflow def account_sid @properties['account_sid'] end ## # @return [Time] The time the Workspace was created, given as GMT in ISO 8601 format. def date_created @properties['date_created'] end ## # @return [Time] The time the Workspace was last updated, given as GMT in ISO 8601 format. def date_updated @properties['date_updated'] end ## # @return [String] The human readable name of the default activity. def default_activity_name @properties['default_activity_name'] end ## # @return [String] The ID of the Activity that will be used when new Workers are created in this Workspace. def default_activity_sid @properties['default_activity_sid'] end ## # @return [String] If provided, the Workspace will publish events to this URL. def event_callback_url @properties['event_callback_url'] end ## # @return [String] Use this parameter to receive webhooks on EventCallbackUrl for specific events on a workspace. def events_filter @properties['events_filter'] end ## # @return [String] Filter by a workspace’s friendly name. def friendly_name @properties['friendly_name'] end ## # @return [Boolean] Multi tasking allows workers to handle multiple tasks simultaneously. def multi_task_enabled @properties['multi_task_enabled'] end ## # @return [String] The unique ID of the Workspace def sid @properties['sid'] end ## # @return [String] The human readable name of the timeout activity. def timeout_activity_name @properties['timeout_activity_name'] end ## # @return [String] The ID of the Activity that will be assigned to a Worker when a Task reservation times out without a response. def timeout_activity_sid @properties['timeout_activity_sid'] end ## # @return [workspace.QueueOrder] Use this parameter to configure whether to prioritize LIFO or FIFO when workers are receiving Tasks from combination of LIFO and FIFO TaskQueues. def prioritize_queue_order @properties['prioritize_queue_order'] end ## # @return [String] The url def url @properties['url'] end ## # @return [String] The links def links @properties['links'] end ## # Fetch a WorkspaceInstance # @return [WorkspaceInstance] Fetched WorkspaceInstance def fetch context.fetch end ## # Update the WorkspaceInstance # @param [String] default_activity_sid The ID of the Activity that will be used # when new Workers are created in this Workspace. # @param [String] event_callback_url The Workspace will publish events to this # URL. You can use this to gather data for reporting. See # [Events][/docs/taskrouter/api/events] for more information. # @param [String] events_filter Use this parameter to receive webhooks on # EventCallbackUrl for specific events on a workspace. For example if # 'EventsFilter=task.created,task.canceled,worker.activity.update', then # TaskRouter will webhook to EventCallbackUrl only when a task is created, # canceled or a worker activity is updated. # @param [String] friendly_name Human readable description of this workspace (for # example "Sales Call Center" or "Customer Support Team") # @param [Boolean] multi_task_enabled Enable or Disable Multitasking by passing # either *true* or *False* with the POST request. Learn more by visiting # [Multitasking][/docs/taskrouter/multitasking]. # @param [String] timeout_activity_sid The ID of the Activity that will be # assigned to a Worker when a Task reservation times out without a response. # @param [workspace.QueueOrder] prioritize_queue_order Use this parameter to # configure whether to prioritize LIFO or FIFO when workers are receiving Tasks # from combination of LIFO and FIFO TaskQueues. Default is FIFO. [Click # here][/docs/taskrouter/queue-ordering-last-first-out-lifo] to learn more about # LIFO and the use of the parameter. # @return [WorkspaceInstance] Updated WorkspaceInstance def update(default_activity_sid: :unset, event_callback_url: :unset, events_filter: :unset, friendly_name: :unset, multi_task_enabled: :unset, timeout_activity_sid: :unset, prioritize_queue_order: :unset) context.update( default_activity_sid: default_activity_sid, event_callback_url: event_callback_url, events_filter: events_filter, friendly_name: friendly_name, multi_task_enabled: multi_task_enabled, timeout_activity_sid: timeout_activity_sid, prioritize_queue_order: prioritize_queue_order, ) end ## # Deletes the WorkspaceInstance # @return [Boolean] true if delete succeeds, true otherwise def delete context.delete end ## # Access the activities # @return [activities] activities def activities context.activities end ## # Access the events # @return [events] events def events context.events end ## # Access the tasks # @return [tasks] tasks def tasks context.tasks end ## # Access the task_queues # @return [task_queues] task_queues def task_queues context.task_queues end ## # Access the workers # @return [workers] workers def workers context.workers end ## # Access the workflows # @return [workflows] workflows def workflows context.workflows end ## # Access the statistics # @return [statistics] statistics def statistics context.statistics end ## # Access the real_time_statistics # @return [real_time_statistics] real_time_statistics def real_time_statistics context.real_time_statistics end ## # Access the cumulative_statistics # @return [cumulative_statistics] cumulative_statistics def cumulative_statistics context.cumulative_statistics end ## # Access the task_channels # @return [task_channels] task_channels def task_channels context.task_channels end ## # Provide a user friendly representation def to_s values = @params.map{|k, v| "#{k}: #{v}"}.join(" ") "" end ## # Provide a detailed, user friendly representation def inspect values = @properties.map{|k, v| "#{k}: #{v}"}.join(" ") "" end end end end end end