=begin PureCloud Platform API With the PureCloud Platform API, you can control all aspects of your PureCloud environment. With the APIs you can access the system configuration, manage conversations and more. OpenAPI spec version: v2 Contact: DeveloperEvangelists@genesys.com Generated by: https://github.com/swagger-api/swagger-codegen.git License: UNLICENSED https://help.mypurecloud.com/articles/terms-and-conditions/ Terms of Service: https://help.mypurecloud.com/articles/terms-and-conditions/ =end require 'date' module PureCloud class EmailMediaParticipant # The unique participant ID. attr_accessor :id # The display friendly name of the participant. attr_accessor :name # The participant address. attr_accessor :address # The time when this participant first joined the conversation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ attr_accessor :start_time # The time when this participant went connected for this media (eg: video connected time). Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ attr_accessor :connected_time # The time when this participant went disconnected for this media (eg: video disconnected time). Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ attr_accessor :end_time # The time when this participant's hold started. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ attr_accessor :start_hold_time # The participant's purpose. Values can be: 'agent', 'user', 'customer', 'external', 'acd', 'ivr attr_accessor :purpose # The participant's state. Values can be: 'alerting', 'connected', 'disconnected', 'dialing', 'contacting attr_accessor :state # The participant's direction. Values can be: 'inbound' or 'outbound' attr_accessor :direction # The reason the participant was disconnected from the conversation. attr_accessor :disconnect_type # Value is true when the participant is on hold. attr_accessor :held # Value is true when the participant requires wrap-up. attr_accessor :wrapup_required # The wrap-up prompt indicating the type of wrap-up to be performed. attr_accessor :wrapup_prompt # The PureCloud user for this participant. attr_accessor :user # The PureCloud queue for this participant. attr_accessor :queue # A list of ad-hoc attributes for the participant. attr_accessor :attributes # If the conversation ends in error, contains additional error details. attr_accessor :error_info # The Engage script that should be used by this participant. attr_accessor :script # The amount of time the participant has to complete wrap-up. attr_accessor :wrapup_timeout_ms # Value is true when the participant has skipped wrap-up. attr_accessor :wrapup_skipped # Specifies how long the agent has to answer an interaction before being marked as not responding. attr_accessor :alerting_timeout_ms # The source provider for the communication. attr_accessor :provider # If this participant represents an external contact, then this will be the reference for the external contact. attr_accessor :external_contact # If this participant represents an external org, then this will be the reference for the external org. attr_accessor :external_organization # Wrapup for this participant, if it has been applied. attr_accessor :wrapup # The peer communication corresponding to a matching leg for this communication. attr_accessor :peer # The reason specifying why participant flagged the conversation. attr_accessor :flagged_reason # Journey System data/context that is applicable to this communication. When used for historical purposes, the context should be immutable. When null, there is no applicable Journey System context. attr_accessor :journey_context # Information on how a communication should be routed to an agent. attr_accessor :conversation_routing_data # The subject of the email. attr_accessor :subject # The number of messages that have been sent in this email conversation. attr_accessor :messages_sent # Indicates that the email was auto-generated like an Out of Office reply. attr_accessor :auto_generated # A list of uploaded attachments on the email draft. attr_accessor :draft_attachments # Indicates if the inbound email was marked as spam. attr_accessor :spam # Attribute mapping from ruby-style variable name to JSON key. def self.attribute_map { :'id' => :'id', :'name' => :'name', :'address' => :'address', :'start_time' => :'startTime', :'connected_time' => :'connectedTime', :'end_time' => :'endTime', :'start_hold_time' => :'startHoldTime', :'purpose' => :'purpose', :'state' => :'state', :'direction' => :'direction', :'disconnect_type' => :'disconnectType', :'held' => :'held', :'wrapup_required' => :'wrapupRequired', :'wrapup_prompt' => :'wrapupPrompt', :'user' => :'user', :'queue' => :'queue', :'attributes' => :'attributes', :'error_info' => :'errorInfo', :'script' => :'script', :'wrapup_timeout_ms' => :'wrapupTimeoutMs', :'wrapup_skipped' => :'wrapupSkipped', :'alerting_timeout_ms' => :'alertingTimeoutMs', :'provider' => :'provider', :'external_contact' => :'externalContact', :'external_organization' => :'externalOrganization', :'wrapup' => :'wrapup', :'peer' => :'peer', :'flagged_reason' => :'flaggedReason', :'journey_context' => :'journeyContext', :'conversation_routing_data' => :'conversationRoutingData', :'subject' => :'subject', :'messages_sent' => :'messagesSent', :'auto_generated' => :'autoGenerated', :'draft_attachments' => :'draftAttachments', :'spam' => :'spam' } end # Attribute type mapping. def self.swagger_types { :'id' => :'String', :'name' => :'String', :'address' => :'String', :'start_time' => :'DateTime', :'connected_time' => :'DateTime', :'end_time' => :'DateTime', :'start_hold_time' => :'DateTime', :'purpose' => :'String', :'state' => :'String', :'direction' => :'String', :'disconnect_type' => :'String', :'held' => :'BOOLEAN', :'wrapup_required' => :'BOOLEAN', :'wrapup_prompt' => :'String', :'user' => :'UriReference', :'queue' => :'UriReference', :'attributes' => :'Hash', :'error_info' => :'ErrorBody', :'script' => :'UriReference', :'wrapup_timeout_ms' => :'Integer', :'wrapup_skipped' => :'BOOLEAN', :'alerting_timeout_ms' => :'Integer', :'provider' => :'String', :'external_contact' => :'UriReference', :'external_organization' => :'UriReference', :'wrapup' => :'Wrapup', :'peer' => :'String', :'flagged_reason' => :'String', :'journey_context' => :'JourneyContext', :'conversation_routing_data' => :'ConversationRoutingData', :'subject' => :'String', :'messages_sent' => :'Integer', :'auto_generated' => :'BOOLEAN', :'draft_attachments' => :'Array', :'spam' => :'BOOLEAN' } end # Initializes the object # @param [Hash] attributes Model attributes in the form of hash def initialize(attributes = {}) return unless attributes.is_a?(Hash) # convert string to symbol for hash key attributes = attributes.each_with_object({}){|(k,v), h| h[k.to_sym] = v} if attributes.has_key?(:'id') self.id = attributes[:'id'] end if attributes.has_key?(:'name') self.name = attributes[:'name'] end if attributes.has_key?(:'address') self.address = attributes[:'address'] end if attributes.has_key?(:'startTime') self.start_time = attributes[:'startTime'] end if attributes.has_key?(:'connectedTime') self.connected_time = attributes[:'connectedTime'] end if attributes.has_key?(:'endTime') self.end_time = attributes[:'endTime'] end if attributes.has_key?(:'startHoldTime') self.start_hold_time = attributes[:'startHoldTime'] end if attributes.has_key?(:'purpose') self.purpose = attributes[:'purpose'] end if attributes.has_key?(:'state') self.state = attributes[:'state'] end if attributes.has_key?(:'direction') self.direction = attributes[:'direction'] end if attributes.has_key?(:'disconnectType') self.disconnect_type = attributes[:'disconnectType'] end if attributes.has_key?(:'held') self.held = attributes[:'held'] end if attributes.has_key?(:'wrapupRequired') self.wrapup_required = attributes[:'wrapupRequired'] end if attributes.has_key?(:'wrapupPrompt') self.wrapup_prompt = attributes[:'wrapupPrompt'] end if attributes.has_key?(:'user') self.user = attributes[:'user'] end if attributes.has_key?(:'queue') self.queue = attributes[:'queue'] end if attributes.has_key?(:'attributes') if (value = attributes[:'attributes']).is_a?(Array) self.attributes = value end end if attributes.has_key?(:'errorInfo') self.error_info = attributes[:'errorInfo'] end if attributes.has_key?(:'script') self.script = attributes[:'script'] end if attributes.has_key?(:'wrapupTimeoutMs') self.wrapup_timeout_ms = attributes[:'wrapupTimeoutMs'] end if attributes.has_key?(:'wrapupSkipped') self.wrapup_skipped = attributes[:'wrapupSkipped'] end if attributes.has_key?(:'alertingTimeoutMs') self.alerting_timeout_ms = attributes[:'alertingTimeoutMs'] end if attributes.has_key?(:'provider') self.provider = attributes[:'provider'] end if attributes.has_key?(:'externalContact') self.external_contact = attributes[:'externalContact'] end if attributes.has_key?(:'externalOrganization') self.external_organization = attributes[:'externalOrganization'] end if attributes.has_key?(:'wrapup') self.wrapup = attributes[:'wrapup'] end if attributes.has_key?(:'peer') self.peer = attributes[:'peer'] end if attributes.has_key?(:'flaggedReason') self.flagged_reason = attributes[:'flaggedReason'] end if attributes.has_key?(:'journeyContext') self.journey_context = attributes[:'journeyContext'] end if attributes.has_key?(:'conversationRoutingData') self.conversation_routing_data = attributes[:'conversationRoutingData'] end if attributes.has_key?(:'subject') self.subject = attributes[:'subject'] end if attributes.has_key?(:'messagesSent') self.messages_sent = attributes[:'messagesSent'] end if attributes.has_key?(:'autoGenerated') self.auto_generated = attributes[:'autoGenerated'] end if attributes.has_key?(:'draftAttachments') if (value = attributes[:'draftAttachments']).is_a?(Array) self.draft_attachments = value end end if attributes.has_key?(:'spam') self.spam = attributes[:'spam'] end end # Show invalid properties with the reasons. Usually used together with valid? # @return Array for valid properies with the reasons def list_invalid_properties invalid_properties = Array.new return invalid_properties end # Check to see if the all the properties in the model are valid # @return true if the model is valid def valid? allowed_values = ["alerting", "dialing", "contacting", "offering", "connected", "disconnected", "terminated", "converting", "uploading", "transmitting", "none"] if @state && !allowed_values.include?(@state) return false end allowed_values = ["inbound", "outbound"] if @direction && !allowed_values.include?(@direction) return false end allowed_values = ["endpoint", "client", "system", "transfer", "transfer.conference", "transfer.consult", "transfer.forward", "transfer.noanswer", "transfer.notavailable", "transport.failure", "error", "peer", "other", "spam"] if @disconnect_type && !allowed_values.include?(@disconnect_type) return false end allowed_values = ["general"] if @flagged_reason && !allowed_values.include?(@flagged_reason) return false end end # Custom attribute writer method checking allowed values (enum). # @param [Object] state Object to be assigned def state=(state) allowed_values = ["alerting", "dialing", "contacting", "offering", "connected", "disconnected", "terminated", "converting", "uploading", "transmitting", "none"] if state && !allowed_values.include?(state) fail ArgumentError, "invalid value for 'state', must be one of #{allowed_values}." end @state = state end # Custom attribute writer method checking allowed values (enum). # @param [Object] direction Object to be assigned def direction=(direction) allowed_values = ["inbound", "outbound"] if direction && !allowed_values.include?(direction) fail ArgumentError, "invalid value for 'direction', must be one of #{allowed_values}." end @direction = direction end # Custom attribute writer method checking allowed values (enum). # @param [Object] disconnect_type Object to be assigned def disconnect_type=(disconnect_type) allowed_values = ["endpoint", "client", "system", "transfer", "transfer.conference", "transfer.consult", "transfer.forward", "transfer.noanswer", "transfer.notavailable", "transport.failure", "error", "peer", "other", "spam"] if disconnect_type && !allowed_values.include?(disconnect_type) fail ArgumentError, "invalid value for 'disconnect_type', must be one of #{allowed_values}." end @disconnect_type = disconnect_type end # Custom attribute writer method checking allowed values (enum). # @param [Object] flagged_reason Object to be assigned def flagged_reason=(flagged_reason) allowed_values = ["general"] if flagged_reason && !allowed_values.include?(flagged_reason) fail ArgumentError, "invalid value for 'flagged_reason', must be one of #{allowed_values}." end @flagged_reason = flagged_reason end # Checks equality by comparing each attribute. # @param [Object] Object to be compared def ==(o) return true if self.equal?(o) self.class == o.class && id == o.id && name == o.name && address == o.address && start_time == o.start_time && connected_time == o.connected_time && end_time == o.end_time && start_hold_time == o.start_hold_time && purpose == o.purpose && state == o.state && direction == o.direction && disconnect_type == o.disconnect_type && held == o.held && wrapup_required == o.wrapup_required && wrapup_prompt == o.wrapup_prompt && user == o.user && queue == o.queue && attributes == o.attributes && error_info == o.error_info && script == o.script && wrapup_timeout_ms == o.wrapup_timeout_ms && wrapup_skipped == o.wrapup_skipped && alerting_timeout_ms == o.alerting_timeout_ms && provider == o.provider && external_contact == o.external_contact && external_organization == o.external_organization && wrapup == o.wrapup && peer == o.peer && flagged_reason == o.flagged_reason && journey_context == o.journey_context && conversation_routing_data == o.conversation_routing_data && subject == o.subject && messages_sent == o.messages_sent && auto_generated == o.auto_generated && draft_attachments == o.draft_attachments && spam == o.spam end # @see the `==` method # @param [Object] Object to be compared def eql?(o) self == o end # Calculates hash code according to all attributes. # @return [Fixnum] Hash code def hash [id, name, address, start_time, connected_time, end_time, start_hold_time, purpose, state, direction, disconnect_type, held, wrapup_required, wrapup_prompt, user, queue, attributes, error_info, script, wrapup_timeout_ms, wrapup_skipped, alerting_timeout_ms, provider, external_contact, external_organization, wrapup, peer, flagged_reason, journey_context, conversation_routing_data, subject, messages_sent, auto_generated, draft_attachments, spam].hash end # build the object from hash def build_from_hash(attributes) return nil unless attributes.is_a?(Hash) self.class.swagger_types.each_pair do |key, type| if type =~ /^Array<(.*)>/i if attributes[self.class.attribute_map[key]].is_a?(Array) self.send("#{key}=", attributes[self.class.attribute_map[key]].map{ |v| _deserialize($1, v) } ) else #TODO show warning in debug mode end elsif !attributes[self.class.attribute_map[key]].nil? self.send("#{key}=", _deserialize(type, attributes[self.class.attribute_map[key]])) else # data not found in attributes(hash), not an issue as the data can be optional end end self end def _deserialize(type, value) case type.to_sym when :DateTime DateTime.parse(value) when :Date Date.parse(value) when :String value.to_s when :Integer value.to_i when :Float value.to_f when :BOOLEAN if value.to_s =~ /^(true|t|yes|y|1)$/i true else false end when :Object # generic object (usually a Hash), return directly value when /\AArray<(?.+)>\z/ inner_type = Regexp.last_match[:inner_type] value.map { |v| _deserialize(inner_type, v) } when /\AHash<(?.+), (?.+)>\z/ k_type = Regexp.last_match[:k_type] v_type = Regexp.last_match[:v_type] {}.tap do |hash| value.each do |k, v| hash[_deserialize(k_type, k)] = _deserialize(v_type, v) end end else # model _model = Object.const_get("PureCloud").const_get(type).new _model.build_from_hash(value) end end def to_s to_hash.to_s end # to_body is an alias to to_body (backward compatibility)) def to_body to_hash end # return the object in the form of hash def to_hash hash = {} self.class.attribute_map.each_pair do |attr, param| value = self.send(attr) next if value.nil? hash[param] = _to_hash(value) end hash end # Method to output non-array value in the form of hash # For object, use to_hash. Otherwise, just return the value def _to_hash(value) if value.is_a?(Array) value.compact.map{ |v| _to_hash(v) } elsif value.is_a?(Hash) {}.tap do |hash| value.each { |k, v| hash[k] = _to_hash(v) } end elsif value.respond_to? :to_hash value.to_hash else value end end end end