%p Thank you for applying to become a tester. %p Unfortunately, there was an audio issue with your test video. We have reset your sample test if you would like to try again. %p = link_to 'Click here to begin the sample test.', tips_applicant_url(@applicant) %p Before you begin, here are some tips to help you troubleshoot your problems: %ul %li Close your browser and restart your computer. %li Check your volume setting for your microphone (Control Panel > Sounds and Audio Devices > Audio). %li Double-check your connections and settings. If you have multiple audio inputs, only have your microphone plugged in. %li Exit any other audio related applications running on your computer (such as Skype), and any Instant Messaging applications (such as Yahoo! Messenger). %li If your microphone has a mute button, make sure it is not muted. %li Be sure to speak clearly and loudly into your microphone. %li If you use a PC, do a quick recording using Microsoft Sound Recorder (Start > Programs > Accessories > Sound Recorder). This will help confirm if things are working on your end. For Mac users, you can check your audio input level by going to Spotlight > System Preferences > Sound. Then click "Input" and talk to see your audio level. %p Let us know if you have any other questions or issues. %p UserTesting