---
title: ConversationsApi
---

## PureCloud::ConversationsApi

All URIs are relative to *https://api.mypurecloud.com*

Method | Description
------------- | ------------- | -------------
[**delete_conversation_participant_code**](ConversationsApi.html#delete_conversation_participant_code) | Delete a code used to add a communication to this participant
[**delete_conversations_call_participant_consult**](ConversationsApi.html#delete_conversations_call_participant_consult) | Cancel the transfer
[**delete_conversations_email_messages_draft_attachment**](ConversationsApi.html#delete_conversations_email_messages_draft_attachment) | Delete attachment from draft
[**get_analytics_conversation_details**](ConversationsApi.html#get_analytics_conversation_details) | Get a conversation by id
[**get_conversation**](ConversationsApi.html#get_conversation) | Get conversation
[**get_conversation_participant_wrapup**](ConversationsApi.html#get_conversation_participant_wrapup) | Get the wrap-up for this conversation participant. 
[**get_conversation_participant_wrapupcodes**](ConversationsApi.html#get_conversation_participant_wrapupcodes) | Get list of wrapup codes for this conversation participant
[**get_conversations**](ConversationsApi.html#get_conversations) | Get conversations
[**get_conversations_call**](ConversationsApi.html#get_conversations_call) | Get call conversation
[**get_conversations_call_participant_wrapup**](ConversationsApi.html#get_conversations_call_participant_wrapup) | Get the wrap-up for this conversation participant. 
[**get_conversations_call_participant_wrapupcodes**](ConversationsApi.html#get_conversations_call_participant_wrapupcodes) | Get list of wrapup codes for this conversation participant
[**get_conversations_callback**](ConversationsApi.html#get_conversations_callback) | Get callback conversation
[**get_conversations_callback_participant_wrapup**](ConversationsApi.html#get_conversations_callback_participant_wrapup) | Get the wrap-up for this conversation participant. 
[**get_conversations_callback_participant_wrapupcodes**](ConversationsApi.html#get_conversations_callback_participant_wrapupcodes) | Get list of wrapup codes for this conversation participant
[**get_conversations_callbacks**](ConversationsApi.html#get_conversations_callbacks) | Get callback conversations
[**get_conversations_calls**](ConversationsApi.html#get_conversations_calls) | Get recent conversations
[**get_conversations_calls_history**](ConversationsApi.html#get_conversations_calls_history) | Get call history
[**get_conversations_calls_maximumconferenceparties**](ConversationsApi.html#get_conversations_calls_maximumconferenceparties) | Get the maximum number of participants that this user can have on a conference
[**get_conversations_chat**](ConversationsApi.html#get_conversations_chat) | Get chat conversation
[**get_conversations_chat_participant_wrapup**](ConversationsApi.html#get_conversations_chat_participant_wrapup) | Get the wrap-up for this conversation participant. 
[**get_conversations_chat_participant_wrapupcodes**](ConversationsApi.html#get_conversations_chat_participant_wrapupcodes) | Get list of wrapup codes for this conversation participant
[**get_conversations_chats**](ConversationsApi.html#get_conversations_chats) | Get recent chat conversations
[**get_conversations_cobrowsesession**](ConversationsApi.html#get_conversations_cobrowsesession) | Get cobrowse conversation
[**get_conversations_cobrowsesession_participant_wrapup**](ConversationsApi.html#get_conversations_cobrowsesession_participant_wrapup) | Get the wrap-up for this conversation participant. 
[**get_conversations_cobrowsesession_participant_wrapupcodes**](ConversationsApi.html#get_conversations_cobrowsesession_participant_wrapupcodes) | Get list of wrapup codes for this conversation participant
[**get_conversations_cobrowsesessions**](ConversationsApi.html#get_conversations_cobrowsesessions) | Get recent cobrowse conversations
[**get_conversations_email**](ConversationsApi.html#get_conversations_email) | Get email conversation
[**get_conversations_email_message**](ConversationsApi.html#get_conversations_email_message) | Get conversation message
[**get_conversations_email_messages**](ConversationsApi.html#get_conversations_email_messages) | Get conversation messages
[**get_conversations_email_messages_draft**](ConversationsApi.html#get_conversations_email_messages_draft) | Get conversation draft reply
[**get_conversations_email_participant_wrapup**](ConversationsApi.html#get_conversations_email_participant_wrapup) | Get the wrap-up for this conversation participant. 
[**get_conversations_email_participant_wrapupcodes**](ConversationsApi.html#get_conversations_email_participant_wrapupcodes) | Get list of wrapup codes for this conversation participant
[**get_conversations_emails**](ConversationsApi.html#get_conversations_emails) | Get recent email conversations
[**patch_conversation_participant**](ConversationsApi.html#patch_conversation_participant) | Update a participant.
[**patch_conversation_participant_attributes**](ConversationsApi.html#patch_conversation_participant_attributes) | Update the attributes on a conversation participant.
[**patch_conversations_call**](ConversationsApi.html#patch_conversations_call) | Update a conversation by setting it's recording state, merging in other conversations to create a conference, or disconnecting all of the participants
[**patch_conversations_call_participant**](ConversationsApi.html#patch_conversations_call_participant) | Update conversation participant
[**patch_conversations_call_participant_attributes**](ConversationsApi.html#patch_conversations_call_participant_attributes) | Update the attributes on a conversation participant.
[**patch_conversations_call_participant_communication**](ConversationsApi.html#patch_conversations_call_participant_communication) | Update conversation participant's communication by disconnecting it.
[**patch_conversations_call_participant_consult**](ConversationsApi.html#patch_conversations_call_participant_consult) | Change who can speak
[**patch_conversations_callback**](ConversationsApi.html#patch_conversations_callback) | Update a conversation by disconnecting all of the participants
[**patch_conversations_callback_participant**](ConversationsApi.html#patch_conversations_callback_participant) | Update conversation participant
[**patch_conversations_callback_participant_attributes**](ConversationsApi.html#patch_conversations_callback_participant_attributes) | Update the attributes on a conversation participant.
[**patch_conversations_callback_participant_communication**](ConversationsApi.html#patch_conversations_callback_participant_communication) | Update conversation participant's communication by disconnecting it.
[**patch_conversations_chat**](ConversationsApi.html#patch_conversations_chat) | Update a conversation by disconnecting all of the participants
[**patch_conversations_chat_participant**](ConversationsApi.html#patch_conversations_chat_participant) | Update conversation participant
[**patch_conversations_chat_participant_attributes**](ConversationsApi.html#patch_conversations_chat_participant_attributes) | Update the attributes on a conversation participant.
[**patch_conversations_chat_participant_communication**](ConversationsApi.html#patch_conversations_chat_participant_communication) | Update conversation participant's communication by disconnecting it.
[**patch_conversations_cobrowsesession**](ConversationsApi.html#patch_conversations_cobrowsesession) | Update a conversation by disconnecting all of the participants
[**patch_conversations_cobrowsesession_participant**](ConversationsApi.html#patch_conversations_cobrowsesession_participant) | Update conversation participant
[**patch_conversations_cobrowsesession_participant_attributes**](ConversationsApi.html#patch_conversations_cobrowsesession_participant_attributes) | Update the attributes on a conversation participant.
[**patch_conversations_cobrowsesession_participant_communication**](ConversationsApi.html#patch_conversations_cobrowsesession_participant_communication) | Update conversation participant's communication by disconnecting it.
[**patch_conversations_email**](ConversationsApi.html#patch_conversations_email) | Update a conversation by disconnecting all of the participants
[**patch_conversations_email_participant**](ConversationsApi.html#patch_conversations_email_participant) | Update conversation participant
[**patch_conversations_email_participant_attributes**](ConversationsApi.html#patch_conversations_email_participant_attributes) | Update the attributes on a conversation participant.
[**patch_conversations_email_participant_communication**](ConversationsApi.html#patch_conversations_email_participant_communication) | Update conversation participant's communication by disconnecting it.
[**post_analytics_conversation_details_properties**](ConversationsApi.html#post_analytics_conversation_details_properties) | Index conversation properties
[**post_analytics_conversations_aggregates_query**](ConversationsApi.html#post_analytics_conversations_aggregates_query) | Query for conversation aggregates
[**post_analytics_conversations_details_query**](ConversationsApi.html#post_analytics_conversations_details_query) | Query for conversation details
[**post_conversation_participant_callbacks**](ConversationsApi.html#post_conversation_participant_callbacks) | Create a new callback for the specified participant on the conversation.
[**post_conversation_participant_replace**](ConversationsApi.html#post_conversation_participant_replace) | Replace this participant with the specified user and/or address
[**post_conversations_call**](ConversationsApi.html#post_conversations_call) | Place a new call as part of a callback conversation.
[**post_conversations_call_participant_consult**](ConversationsApi.html#post_conversations_call_participant_consult) | Initiate and update consult transfer
[**post_conversations_call_participant_monitor**](ConversationsApi.html#post_conversations_call_participant_monitor) | Listen in on the conversation from the point of view of a given participant.
[**post_conversations_call_participant_replace**](ConversationsApi.html#post_conversations_call_participant_replace) | Replace this participant with the specified user and/or address
[**post_conversations_call_participants**](ConversationsApi.html#post_conversations_call_participants) | Add participants to a conversation
[**post_conversations_callback_participant_replace**](ConversationsApi.html#post_conversations_callback_participant_replace) | Replace this participant with the specified user and/or address
[**post_conversations_callbacks**](ConversationsApi.html#post_conversations_callbacks) | Create a Callback
[**post_conversations_calls**](ConversationsApi.html#post_conversations_calls) | Create a call conversation
[**post_conversations_chat_participant_replace**](ConversationsApi.html#post_conversations_chat_participant_replace) | Replace this participant with the specified user and/or address
[**post_conversations_chats**](ConversationsApi.html#post_conversations_chats) | Create a web chat conversation
[**post_conversations_cobrowsesession_participant_replace**](ConversationsApi.html#post_conversations_cobrowsesession_participant_replace) | Replace this participant with the specified user and/or address
[**post_conversations_email_inboundmessages**](ConversationsApi.html#post_conversations_email_inboundmessages) | Send an email to an external conversation. An external conversation is one where the provider is not PureCloud based.This endpoint allows the sender of the external email to reply or send a new message to the existing conversation. The new message will be treated as part of the existing conversation and chained to it.
[**post_conversations_email_messages**](ConversationsApi.html#post_conversations_email_messages) | Send an email reply
[**post_conversations_email_participant_replace**](ConversationsApi.html#post_conversations_email_participant_replace) | Replace this participant with the specified user and/or address
[**post_conversations_emails**](ConversationsApi.html#post_conversations_emails) | Create an email conversation
[**post_conversations_faxes**](ConversationsApi.html#post_conversations_faxes) | Create Fax Conversation
[**put_conversations_call_participant_communication_uuidata**](ConversationsApi.html#put_conversations_call_participant_communication_uuidata) | Set uuiData to be sent on future commands.
[**put_conversations_email_messages_draft**](ConversationsApi.html#put_conversations_email_messages_draft) | Update conversation draft reply
{: class="table table-striped"}

<a name="delete_conversation_participant_code"></a>

## - delete_conversation_participant_code(conversation_id, participant_id, add_communication_code)

Delete a code used to add a communication to this participant



Wraps DELETE /api/v2/conversations/{conversationId}/participants/{participantId}/codes/{addCommunicationCode} 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversation ID

participant_id = "participant_id_example" # String | participant ID

add_communication_code = "add_communication_code_example" # String | addCommunicationCode


begin
  #Delete a code used to add a communication to this participant
  api_instance.delete_conversation_participant_code(conversation_id, participant_id, add_communication_code)
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->delete_conversation_participant_code: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversation ID |  |
 **participant_id** | **String**| participant ID |  |
 **add_communication_code** | **String**| addCommunicationCode |  |
{: class="table table-striped"}


### Return type

nil (empty response body)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="delete_conversations_call_participant_consult"></a>

## - delete_conversations_call_participant_consult(conversation_id, participant_id)

Cancel the transfer



Wraps DELETE /api/v2/conversations/calls/{conversationId}/participants/{participantId}/consult 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId


begin
  #Cancel the transfer
  api_instance.delete_conversations_call_participant_consult(conversation_id, participant_id)
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->delete_conversations_call_participant_consult: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
 **participant_id** | **String**| participantId |  |
{: class="table table-striped"}


### Return type

nil (empty response body)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="delete_conversations_email_messages_draft_attachment"></a>

## - delete_conversations_email_messages_draft_attachment(conversation_id, attachment_id)

Delete attachment from draft



Wraps DELETE /api/v2/conversations/emails/{conversationId}/messages/draft/attachments/{attachmentId} 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

attachment_id = "attachment_id_example" # String | attachmentId


begin
  #Delete attachment from draft
  api_instance.delete_conversations_email_messages_draft_attachment(conversation_id, attachment_id)
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->delete_conversations_email_messages_draft_attachment: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
 **attachment_id** | **String**| attachmentId |  |
{: class="table table-striped"}


### Return type

nil (empty response body)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_analytics_conversation_details"></a>

## -[**AnalyticsConversation**](AnalyticsConversation.html) get_analytics_conversation_details(conversation_id)

Get a conversation by id



Wraps GET /api/v2/analytics/conversations/{conversationId}/details 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId


begin
  #Get a conversation by id
  result = api_instance.get_analytics_conversation_details(conversation_id)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_analytics_conversation_details: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
{: class="table table-striped"}


### Return type

[**AnalyticsConversation**](AnalyticsConversation.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversation"></a>

## -[**Conversation**](Conversation.html) get_conversation(conversation_id)

Get conversation



Wraps GET /api/v2/conversations/{conversationId} 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversation ID


begin
  #Get conversation
  result = api_instance.get_conversation(conversation_id)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversation: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversation ID |  |
{: class="table table-striped"}


### Return type

[**Conversation**](Conversation.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversation_participant_wrapup"></a>

## -[**WrapupCode**](WrapupCode.html) get_conversation_participant_wrapup(conversation_id, participant_id, opts)

Get the wrap-up for this conversation participant. 



Wraps GET /api/v2/conversations/{conversationId}/participants/{participantId}/wrapup 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversation ID

participant_id = "participant_id_example" # String | participant ID

opts = { 
  provisional: false # BOOLEAN | Indicates if the wrap-up code is provisional.
}

begin
  #Get the wrap-up for this conversation participant. 
  result = api_instance.get_conversation_participant_wrapup(conversation_id, participant_id, opts)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversation_participant_wrapup: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversation ID |  |
 **participant_id** | **String**| participant ID |  |
 **provisional** | **BOOLEAN**| Indicates if the wrap-up code is provisional. | [optional] [default to false] |
{: class="table table-striped"}


### Return type

[**WrapupCode**](WrapupCode.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversation_participant_wrapupcodes"></a>

## -[**Array&lt;WrapupCode&gt;**](WrapupCode.html) get_conversation_participant_wrapupcodes(conversation_id, participant_id)

Get list of wrapup codes for this conversation participant



Wraps GET /api/v2/conversations/{conversationId}/participants/{participantId}/wrapupcodes 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversation ID

participant_id = "participant_id_example" # String | participant ID


begin
  #Get list of wrapup codes for this conversation participant
  result = api_instance.get_conversation_participant_wrapupcodes(conversation_id, participant_id)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversation_participant_wrapupcodes: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversation ID |  |
 **participant_id** | **String**| participant ID |  |
{: class="table table-striped"}


### Return type

[**Array&lt;WrapupCode&gt;**](WrapupCode.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversations"></a>

## -[**ConversationEntityListing**](ConversationEntityListing.html) get_conversations(opts)

Get conversations



Wraps GET /api/v2/conversations 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

opts = { 
  communication_type: "communication_type_example" # String | Call or Chat communication filtering
}

begin
  #Get conversations
  result = api_instance.get_conversations(opts)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversations: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **communication_type** | **String**| Call or Chat communication filtering | [optional]  |
{: class="table table-striped"}


### Return type

[**ConversationEntityListing**](ConversationEntityListing.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversations_call"></a>

## -[**CallConversation**](CallConversation.html) get_conversations_call(conversation_id)

Get call conversation



Wraps GET /api/v2/conversations/calls/{conversationId} 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId


begin
  #Get call conversation
  result = api_instance.get_conversations_call(conversation_id)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversations_call: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
{: class="table table-striped"}


### Return type

[**CallConversation**](CallConversation.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversations_call_participant_wrapup"></a>

## -[**Wrapup**](Wrapup.html) get_conversations_call_participant_wrapup(conversation_id, participant_id, opts)

Get the wrap-up for this conversation participant. 



Wraps GET /api/v2/conversations/calls/{conversationId}/participants/{participantId}/wrapup 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

opts = { 
  provisional: false # BOOLEAN | Indicates if the wrap-up code is provisional.
}

begin
  #Get the wrap-up for this conversation participant. 
  result = api_instance.get_conversations_call_participant_wrapup(conversation_id, participant_id, opts)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversations_call_participant_wrapup: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
 **participant_id** | **String**| participantId |  |
 **provisional** | **BOOLEAN**| Indicates if the wrap-up code is provisional. | [optional] [default to false] |
{: class="table table-striped"}


### Return type

[**Wrapup**](Wrapup.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversations_call_participant_wrapupcodes"></a>

## -[**Array&lt;WrapupCode&gt;**](WrapupCode.html) get_conversations_call_participant_wrapupcodes(conversation_id, participant_id)

Get list of wrapup codes for this conversation participant



Wraps GET /api/v2/conversations/calls/{conversationId}/participants/{participantId}/wrapupcodes 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId


begin
  #Get list of wrapup codes for this conversation participant
  result = api_instance.get_conversations_call_participant_wrapupcodes(conversation_id, participant_id)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversations_call_participant_wrapupcodes: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
 **participant_id** | **String**| participantId |  |
{: class="table table-striped"}


### Return type

[**Array&lt;WrapupCode&gt;**](WrapupCode.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversations_callback"></a>

## -[**CallbackConversation**](CallbackConversation.html) get_conversations_callback(conversation_id)

Get callback conversation



Wraps GET /api/v2/conversations/callbacks/{conversationId} 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId


begin
  #Get callback conversation
  result = api_instance.get_conversations_callback(conversation_id)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversations_callback: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
{: class="table table-striped"}


### Return type

[**CallbackConversation**](CallbackConversation.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversations_callback_participant_wrapup"></a>

## -[**Wrapup**](Wrapup.html) get_conversations_callback_participant_wrapup(conversation_id, participant_id, opts)

Get the wrap-up for this conversation participant. 



Wraps GET /api/v2/conversations/callbacks/{conversationId}/participants/{participantId}/wrapup 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

opts = { 
  provisional: false # BOOLEAN | Indicates if the wrap-up code is provisional.
}

begin
  #Get the wrap-up for this conversation participant. 
  result = api_instance.get_conversations_callback_participant_wrapup(conversation_id, participant_id, opts)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversations_callback_participant_wrapup: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
 **participant_id** | **String**| participantId |  |
 **provisional** | **BOOLEAN**| Indicates if the wrap-up code is provisional. | [optional] [default to false] |
{: class="table table-striped"}


### Return type

[**Wrapup**](Wrapup.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversations_callback_participant_wrapupcodes"></a>

## -[**Array&lt;WrapupCode&gt;**](WrapupCode.html) get_conversations_callback_participant_wrapupcodes(conversation_id, participant_id)

Get list of wrapup codes for this conversation participant



Wraps GET /api/v2/conversations/callbacks/{conversationId}/participants/{participantId}/wrapupcodes 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId


begin
  #Get list of wrapup codes for this conversation participant
  result = api_instance.get_conversations_callback_participant_wrapupcodes(conversation_id, participant_id)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversations_callback_participant_wrapupcodes: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
 **participant_id** | **String**| participantId |  |
{: class="table table-striped"}


### Return type

[**Array&lt;WrapupCode&gt;**](WrapupCode.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversations_callbacks"></a>

## -[**CallbackConversationEntityListing**](CallbackConversationEntityListing.html) get_conversations_callbacks

Get callback conversations



Wraps GET /api/v2/conversations/callbacks 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

begin
  #Get callback conversations
  result = api_instance.get_conversations_callbacks
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversations_callbacks: #{e}"
end
~~~

### Parameters
This endpoint does not need any parameter.
{: class="table table-striped"}


### Return type

[**CallbackConversationEntityListing**](CallbackConversationEntityListing.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversations_calls"></a>

## -[**CallConversationEntityListing**](CallConversationEntityListing.html) get_conversations_calls

Get recent conversations



Wraps GET /api/v2/conversations/calls 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

begin
  #Get recent conversations
  result = api_instance.get_conversations_calls
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversations_calls: #{e}"
end
~~~

### Parameters
This endpoint does not need any parameter.
{: class="table table-striped"}


### Return type

[**CallConversationEntityListing**](CallConversationEntityListing.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversations_calls_history"></a>

## -[**CallConversationEntityListing**](CallConversationEntityListing.html) get_conversations_calls_history(opts)

Get call history



Wraps GET /api/v2/conversations/calls/history 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

opts = { 
  page_size: 25, # Integer | Page size
  page_number: 1, # Integer | Page number
  interval: "interval_example" # String | Interval string; format is ISO-8601. Separate start and end times with forward slash '/'
}

begin
  #Get call history
  result = api_instance.get_conversations_calls_history(opts)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversations_calls_history: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **page_size** | **Integer**| Page size | [optional] [default to 25] |
 **page_number** | **Integer**| Page number | [optional] [default to 1] |
 **interval** | **String**| Interval string; format is ISO-8601. Separate start and end times with forward slash &#39;/&#39; | [optional]  |
{: class="table table-striped"}


### Return type

[**CallConversationEntityListing**](CallConversationEntityListing.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversations_calls_maximumconferenceparties"></a>

## -[**MaxParticipants**](MaxParticipants.html) get_conversations_calls_maximumconferenceparties

Get the maximum number of participants that this user can have on a conference



Wraps GET /api/v2/conversations/calls/maximumconferenceparties 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

begin
  #Get the maximum number of participants that this user can have on a conference
  result = api_instance.get_conversations_calls_maximumconferenceparties
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversations_calls_maximumconferenceparties: #{e}"
end
~~~

### Parameters
This endpoint does not need any parameter.
{: class="table table-striped"}


### Return type

[**MaxParticipants**](MaxParticipants.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversations_chat"></a>

## -[**ChatConversation**](ChatConversation.html) get_conversations_chat(conversation_id)

Get chat conversation



Wraps GET /api/v2/conversations/chats/{conversationId} 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId


begin
  #Get chat conversation
  result = api_instance.get_conversations_chat(conversation_id)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversations_chat: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
{: class="table table-striped"}


### Return type

[**ChatConversation**](ChatConversation.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversations_chat_participant_wrapup"></a>

## -[**Wrapup**](Wrapup.html) get_conversations_chat_participant_wrapup(conversation_id, participant_id, opts)

Get the wrap-up for this conversation participant. 



Wraps GET /api/v2/conversations/chats/{conversationId}/participants/{participantId}/wrapup 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

opts = { 
  provisional: false # BOOLEAN | Indicates if the wrap-up code is provisional.
}

begin
  #Get the wrap-up for this conversation participant. 
  result = api_instance.get_conversations_chat_participant_wrapup(conversation_id, participant_id, opts)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversations_chat_participant_wrapup: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
 **participant_id** | **String**| participantId |  |
 **provisional** | **BOOLEAN**| Indicates if the wrap-up code is provisional. | [optional] [default to false] |
{: class="table table-striped"}


### Return type

[**Wrapup**](Wrapup.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversations_chat_participant_wrapupcodes"></a>

## -[**Array&lt;WrapupCode&gt;**](WrapupCode.html) get_conversations_chat_participant_wrapupcodes(conversation_id, participant_id)

Get list of wrapup codes for this conversation participant



Wraps GET /api/v2/conversations/chats/{conversationId}/participants/{participantId}/wrapupcodes 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId


begin
  #Get list of wrapup codes for this conversation participant
  result = api_instance.get_conversations_chat_participant_wrapupcodes(conversation_id, participant_id)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversations_chat_participant_wrapupcodes: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
 **participant_id** | **String**| participantId |  |
{: class="table table-striped"}


### Return type

[**Array&lt;WrapupCode&gt;**](WrapupCode.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversations_chats"></a>

## -[**ChatConversationEntityListing**](ChatConversationEntityListing.html) get_conversations_chats

Get recent chat conversations



Wraps GET /api/v2/conversations/chats 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

begin
  #Get recent chat conversations
  result = api_instance.get_conversations_chats
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversations_chats: #{e}"
end
~~~

### Parameters
This endpoint does not need any parameter.
{: class="table table-striped"}


### Return type

[**ChatConversationEntityListing**](ChatConversationEntityListing.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversations_cobrowsesession"></a>

## -[**CobrowseConversation**](CobrowseConversation.html) get_conversations_cobrowsesession(conversation_id)

Get cobrowse conversation



Wraps GET /api/v2/conversations/cobrowsesessions/{conversationId} 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId


begin
  #Get cobrowse conversation
  result = api_instance.get_conversations_cobrowsesession(conversation_id)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversations_cobrowsesession: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
{: class="table table-striped"}


### Return type

[**CobrowseConversation**](CobrowseConversation.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversations_cobrowsesession_participant_wrapup"></a>

## -[**Wrapup**](Wrapup.html) get_conversations_cobrowsesession_participant_wrapup(conversation_id, participant_id, opts)

Get the wrap-up for this conversation participant. 



Wraps GET /api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}/wrapup 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

opts = { 
  provisional: false # BOOLEAN | Indicates if the wrap-up code is provisional.
}

begin
  #Get the wrap-up for this conversation participant. 
  result = api_instance.get_conversations_cobrowsesession_participant_wrapup(conversation_id, participant_id, opts)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversations_cobrowsesession_participant_wrapup: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
 **participant_id** | **String**| participantId |  |
 **provisional** | **BOOLEAN**| Indicates if the wrap-up code is provisional. | [optional] [default to false] |
{: class="table table-striped"}


### Return type

[**Wrapup**](Wrapup.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversations_cobrowsesession_participant_wrapupcodes"></a>

## -[**Array&lt;WrapupCode&gt;**](WrapupCode.html) get_conversations_cobrowsesession_participant_wrapupcodes(conversation_id, participant_id)

Get list of wrapup codes for this conversation participant



Wraps GET /api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}/wrapupcodes 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId


begin
  #Get list of wrapup codes for this conversation participant
  result = api_instance.get_conversations_cobrowsesession_participant_wrapupcodes(conversation_id, participant_id)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversations_cobrowsesession_participant_wrapupcodes: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
 **participant_id** | **String**| participantId |  |
{: class="table table-striped"}


### Return type

[**Array&lt;WrapupCode&gt;**](WrapupCode.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversations_cobrowsesessions"></a>

## -[**CobrowseConversationEntityListing**](CobrowseConversationEntityListing.html) get_conversations_cobrowsesessions

Get recent cobrowse conversations



Wraps GET /api/v2/conversations/cobrowsesessions 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

begin
  #Get recent cobrowse conversations
  result = api_instance.get_conversations_cobrowsesessions
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversations_cobrowsesessions: #{e}"
end
~~~

### Parameters
This endpoint does not need any parameter.
{: class="table table-striped"}


### Return type

[**CobrowseConversationEntityListing**](CobrowseConversationEntityListing.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversations_email"></a>

## -[**EmailConversation**](EmailConversation.html) get_conversations_email(conversation_id)

Get email conversation



Wraps GET /api/v2/conversations/emails/{conversationId} 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId


begin
  #Get email conversation
  result = api_instance.get_conversations_email(conversation_id)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversations_email: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
{: class="table table-striped"}


### Return type

[**EmailConversation**](EmailConversation.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversations_email_message"></a>

## -[**EmailMessage**](EmailMessage.html) get_conversations_email_message(conversation_id, message_id)

Get conversation message



Wraps GET /api/v2/conversations/emails/{conversationId}/messages/{messageId} 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

message_id = "message_id_example" # String | messageId


begin
  #Get conversation message
  result = api_instance.get_conversations_email_message(conversation_id, message_id)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversations_email_message: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
 **message_id** | **String**| messageId |  |
{: class="table table-striped"}


### Return type

[**EmailMessage**](EmailMessage.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversations_email_messages"></a>

## -[**EmailMessageListing**](EmailMessageListing.html) get_conversations_email_messages(conversation_id)

Get conversation messages



Wraps GET /api/v2/conversations/emails/{conversationId}/messages 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId


begin
  #Get conversation messages
  result = api_instance.get_conversations_email_messages(conversation_id)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversations_email_messages: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
{: class="table table-striped"}


### Return type

[**EmailMessageListing**](EmailMessageListing.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversations_email_messages_draft"></a>

## -[**EmailMessage**](EmailMessage.html) get_conversations_email_messages_draft(conversation_id)

Get conversation draft reply



Wraps GET /api/v2/conversations/emails/{conversationId}/messages/draft 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId


begin
  #Get conversation draft reply
  result = api_instance.get_conversations_email_messages_draft(conversation_id)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversations_email_messages_draft: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
{: class="table table-striped"}


### Return type

[**EmailMessage**](EmailMessage.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversations_email_participant_wrapup"></a>

## -[**Wrapup**](Wrapup.html) get_conversations_email_participant_wrapup(conversation_id, participant_id, opts)

Get the wrap-up for this conversation participant. 



Wraps GET /api/v2/conversations/emails/{conversationId}/participants/{participantId}/wrapup 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

opts = { 
  provisional: false # BOOLEAN | Indicates if the wrap-up code is provisional.
}

begin
  #Get the wrap-up for this conversation participant. 
  result = api_instance.get_conversations_email_participant_wrapup(conversation_id, participant_id, opts)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversations_email_participant_wrapup: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
 **participant_id** | **String**| participantId |  |
 **provisional** | **BOOLEAN**| Indicates if the wrap-up code is provisional. | [optional] [default to false] |
{: class="table table-striped"}


### Return type

[**Wrapup**](Wrapup.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversations_email_participant_wrapupcodes"></a>

## -[**Array&lt;WrapupCode&gt;**](WrapupCode.html) get_conversations_email_participant_wrapupcodes(conversation_id, participant_id)

Get list of wrapup codes for this conversation participant



Wraps GET /api/v2/conversations/emails/{conversationId}/participants/{participantId}/wrapupcodes 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId


begin
  #Get list of wrapup codes for this conversation participant
  result = api_instance.get_conversations_email_participant_wrapupcodes(conversation_id, participant_id)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversations_email_participant_wrapupcodes: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
 **participant_id** | **String**| participantId |  |
{: class="table table-striped"}


### Return type

[**Array&lt;WrapupCode&gt;**](WrapupCode.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="get_conversations_emails"></a>

## -[**EmailConversationEntityListing**](EmailConversationEntityListing.html) get_conversations_emails

Get recent email conversations



Wraps GET /api/v2/conversations/emails 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

begin
  #Get recent email conversations
  result = api_instance.get_conversations_emails
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->get_conversations_emails: #{e}"
end
~~~

### Parameters
This endpoint does not need any parameter.
{: class="table table-striped"}


### Return type

[**EmailConversationEntityListing**](EmailConversationEntityListing.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="patch_conversation_participant"></a>

## - patch_conversation_participant(conversation_id, participant_id, body)

Update a participant.

Update conversation participant.

Wraps PATCH /api/v2/conversations/{conversationId}/participants/{participantId} 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversation ID

participant_id = "participant_id_example" # String | participant ID

body = PureCloud::MediaParticipantRequest.new # MediaParticipantRequest | Update request


begin
  #Update a participant.
  api_instance.patch_conversation_participant(conversation_id, participant_id, body)
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->patch_conversation_participant: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversation ID |  |
 **participant_id** | **String**| participant ID |  |
 **body** | [**MediaParticipantRequest**](MediaParticipantRequest.html)| Update request |  |
{: class="table table-striped"}


### Return type

nil (empty response body)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="patch_conversation_participant_attributes"></a>

## - patch_conversation_participant_attributes(conversation_id, participant_id, body)

Update the attributes on a conversation participant.



Wraps PATCH /api/v2/conversations/{conversationId}/participants/{participantId}/attributes 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversation ID

participant_id = "participant_id_example" # String | participant ID

body = PureCloud::ParticipantAttributes.new # ParticipantAttributes | Participant attributes


begin
  #Update the attributes on a conversation participant.
  api_instance.patch_conversation_participant_attributes(conversation_id, participant_id, body)
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->patch_conversation_participant_attributes: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversation ID |  |
 **participant_id** | **String**| participant ID |  |
 **body** | [**ParticipantAttributes**](ParticipantAttributes.html)| Participant attributes |  |
{: class="table table-striped"}


### Return type

nil (empty response body)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="patch_conversations_call"></a>

## -[**Conversation**](Conversation.html) patch_conversations_call(conversation_id, body)

Update a conversation by setting it's recording state, merging in other conversations to create a conference, or disconnecting all of the participants



Wraps PATCH /api/v2/conversations/calls/{conversationId} 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

body = PureCloud::Conversation.new # Conversation | Conversation


begin
  #Update a conversation by setting it's recording state, merging in other conversations to create a conference, or disconnecting all of the participants
  result = api_instance.patch_conversations_call(conversation_id, body)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->patch_conversations_call: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
 **body** | [**Conversation**](Conversation.html)| Conversation |  |
{: class="table table-striped"}


### Return type

[**Conversation**](Conversation.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="patch_conversations_call_participant"></a>

## - patch_conversations_call_participant(conversation_id, participant_id, body)

Update conversation participant



Wraps PATCH /api/v2/conversations/calls/{conversationId}/participants/{participantId} 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

body = PureCloud::MediaParticipantRequest.new # MediaParticipantRequest | Participant request


begin
  #Update conversation participant
  api_instance.patch_conversations_call_participant(conversation_id, participant_id, body)
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->patch_conversations_call_participant: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
 **participant_id** | **String**| participantId |  |
 **body** | [**MediaParticipantRequest**](MediaParticipantRequest.html)| Participant request |  |
{: class="table table-striped"}


### Return type

nil (empty response body)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="patch_conversations_call_participant_attributes"></a>

## - patch_conversations_call_participant_attributes(conversation_id, participant_id, body)

Update the attributes on a conversation participant.



Wraps PATCH /api/v2/conversations/calls/{conversationId}/participants/{participantId}/attributes 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

body = PureCloud::ParticipantAttributes.new # ParticipantAttributes | Participant attributes


begin
  #Update the attributes on a conversation participant.
  api_instance.patch_conversations_call_participant_attributes(conversation_id, participant_id, body)
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->patch_conversations_call_participant_attributes: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
 **participant_id** | **String**| participantId |  |
 **body** | [**ParticipantAttributes**](ParticipantAttributes.html)| Participant attributes |  |
{: class="table table-striped"}


### Return type

nil (empty response body)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="patch_conversations_call_participant_communication"></a>

## -[**Empty**](Empty.html) patch_conversations_call_participant_communication(conversation_id, participant_id, communication_id, body)

Update conversation participant's communication by disconnecting it.



Wraps PATCH /api/v2/conversations/calls/{conversationId}/participants/{participantId}/communications/{communicationId} 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

communication_id = "communication_id_example" # String | communicationId

body = PureCloud::MediaParticipantRequest.new # MediaParticipantRequest | Participant


begin
  #Update conversation participant's communication by disconnecting it.
  result = api_instance.patch_conversations_call_participant_communication(conversation_id, participant_id, communication_id, body)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->patch_conversations_call_participant_communication: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
 **participant_id** | **String**| participantId |  |
 **communication_id** | **String**| communicationId |  |
 **body** | [**MediaParticipantRequest**](MediaParticipantRequest.html)| Participant |  |
{: class="table table-striped"}


### Return type

[**Empty**](Empty.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="patch_conversations_call_participant_consult"></a>

## -[**ConsultTransferResponse**](ConsultTransferResponse.html) patch_conversations_call_participant_consult(conversation_id, participant_id, body)

Change who can speak



Wraps PATCH /api/v2/conversations/calls/{conversationId}/participants/{participantId}/consult 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

body = PureCloud::ConsultTransferUpdate.new # ConsultTransferUpdate | new speak to


begin
  #Change who can speak
  result = api_instance.patch_conversations_call_participant_consult(conversation_id, participant_id, body)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->patch_conversations_call_participant_consult: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
 **participant_id** | **String**| participantId |  |
 **body** | [**ConsultTransferUpdate**](ConsultTransferUpdate.html)| new speak to |  |
{: class="table table-striped"}


### Return type

[**ConsultTransferResponse**](ConsultTransferResponse.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="patch_conversations_callback"></a>

## -[**Conversation**](Conversation.html) patch_conversations_callback(conversation_id, body)

Update a conversation by disconnecting all of the participants



Wraps PATCH /api/v2/conversations/callbacks/{conversationId} 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

body = PureCloud::Conversation.new # Conversation | Conversation


begin
  #Update a conversation by disconnecting all of the participants
  result = api_instance.patch_conversations_callback(conversation_id, body)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->patch_conversations_callback: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
 **body** | [**Conversation**](Conversation.html)| Conversation |  |
{: class="table table-striped"}


### Return type

[**Conversation**](Conversation.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="patch_conversations_callback_participant"></a>

## - patch_conversations_callback_participant(conversation_id, participant_id, body)

Update conversation participant



Wraps PATCH /api/v2/conversations/callbacks/{conversationId}/participants/{participantId} 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

body = PureCloud::MediaParticipantRequest.new # MediaParticipantRequest | Participant


begin
  #Update conversation participant
  api_instance.patch_conversations_callback_participant(conversation_id, participant_id, body)
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->patch_conversations_callback_participant: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
 **participant_id** | **String**| participantId |  |
 **body** | [**MediaParticipantRequest**](MediaParticipantRequest.html)| Participant |  |
{: class="table table-striped"}


### Return type

nil (empty response body)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="patch_conversations_callback_participant_attributes"></a>

## - patch_conversations_callback_participant_attributes(conversation_id, participant_id, body)

Update the attributes on a conversation participant.



Wraps PATCH /api/v2/conversations/callbacks/{conversationId}/participants/{participantId}/attributes 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

body = PureCloud::ParticipantAttributes.new # ParticipantAttributes | Attributes


begin
  #Update the attributes on a conversation participant.
  api_instance.patch_conversations_callback_participant_attributes(conversation_id, participant_id, body)
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->patch_conversations_callback_participant_attributes: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
 **participant_id** | **String**| participantId |  |
 **body** | [**ParticipantAttributes**](ParticipantAttributes.html)| Attributes |  |
{: class="table table-striped"}


### Return type

nil (empty response body)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="patch_conversations_callback_participant_communication"></a>

## -[**Empty**](Empty.html) patch_conversations_callback_participant_communication(conversation_id, participant_id, communication_id, body)

Update conversation participant's communication by disconnecting it.



Wraps PATCH /api/v2/conversations/callbacks/{conversationId}/participants/{participantId}/communications/{communicationId} 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

communication_id = "communication_id_example" # String | communicationId

body = PureCloud::MediaParticipantRequest.new # MediaParticipantRequest | Participant


begin
  #Update conversation participant's communication by disconnecting it.
  result = api_instance.patch_conversations_callback_participant_communication(conversation_id, participant_id, communication_id, body)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->patch_conversations_callback_participant_communication: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
 **participant_id** | **String**| participantId |  |
 **communication_id** | **String**| communicationId |  |
 **body** | [**MediaParticipantRequest**](MediaParticipantRequest.html)| Participant |  |
{: class="table table-striped"}


### Return type

[**Empty**](Empty.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="patch_conversations_chat"></a>

## -[**Conversation**](Conversation.html) patch_conversations_chat(conversation_id, body)

Update a conversation by disconnecting all of the participants



Wraps PATCH /api/v2/conversations/chats/{conversationId} 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

body = PureCloud::Conversation.new # Conversation | Conversation


begin
  #Update a conversation by disconnecting all of the participants
  result = api_instance.patch_conversations_chat(conversation_id, body)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->patch_conversations_chat: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
 **body** | [**Conversation**](Conversation.html)| Conversation |  |
{: class="table table-striped"}


### Return type

[**Conversation**](Conversation.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="patch_conversations_chat_participant"></a>

## - patch_conversations_chat_participant(conversation_id, participant_id, body)

Update conversation participant



Wraps PATCH /api/v2/conversations/chats/{conversationId}/participants/{participantId} 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

body = PureCloud::MediaParticipantRequest.new # MediaParticipantRequest | Update request


begin
  #Update conversation participant
  api_instance.patch_conversations_chat_participant(conversation_id, participant_id, body)
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->patch_conversations_chat_participant: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
 **participant_id** | **String**| participantId |  |
 **body** | [**MediaParticipantRequest**](MediaParticipantRequest.html)| Update request |  |
{: class="table table-striped"}


### Return type

nil (empty response body)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="patch_conversations_chat_participant_attributes"></a>

## - patch_conversations_chat_participant_attributes(conversation_id, participant_id, body)

Update the attributes on a conversation participant.



Wraps PATCH /api/v2/conversations/chats/{conversationId}/participants/{participantId}/attributes 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

body = PureCloud::ParticipantAttributes.new # ParticipantAttributes | Participant attributes


begin
  #Update the attributes on a conversation participant.
  api_instance.patch_conversations_chat_participant_attributes(conversation_id, participant_id, body)
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->patch_conversations_chat_participant_attributes: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
 **participant_id** | **String**| participantId |  |
 **body** | [**ParticipantAttributes**](ParticipantAttributes.html)| Participant attributes |  |
{: class="table table-striped"}


### Return type

nil (empty response body)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="patch_conversations_chat_participant_communication"></a>

## -[**Empty**](Empty.html) patch_conversations_chat_participant_communication(conversation_id, participant_id, communication_id, body)

Update conversation participant's communication by disconnecting it.



Wraps PATCH /api/v2/conversations/chats/{conversationId}/participants/{participantId}/communications/{communicationId} 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

communication_id = "communication_id_example" # String | communicationId

body = PureCloud::MediaParticipantRequest.new # MediaParticipantRequest | Participant


begin
  #Update conversation participant's communication by disconnecting it.
  result = api_instance.patch_conversations_chat_participant_communication(conversation_id, participant_id, communication_id, body)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->patch_conversations_chat_participant_communication: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
 **participant_id** | **String**| participantId |  |
 **communication_id** | **String**| communicationId |  |
 **body** | [**MediaParticipantRequest**](MediaParticipantRequest.html)| Participant |  |
{: class="table table-striped"}


### Return type

[**Empty**](Empty.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="patch_conversations_cobrowsesession"></a>

## -[**Conversation**](Conversation.html) patch_conversations_cobrowsesession(conversation_id, body)

Update a conversation by disconnecting all of the participants



Wraps PATCH /api/v2/conversations/cobrowsesessions/{conversationId} 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

body = PureCloud::Conversation.new # Conversation | Conversation


begin
  #Update a conversation by disconnecting all of the participants
  result = api_instance.patch_conversations_cobrowsesession(conversation_id, body)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->patch_conversations_cobrowsesession: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
 **body** | [**Conversation**](Conversation.html)| Conversation |  |
{: class="table table-striped"}


### Return type

[**Conversation**](Conversation.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="patch_conversations_cobrowsesession_participant"></a>

## - patch_conversations_cobrowsesession_participant(conversation_id, participant_id, opts)

Update conversation participant



Wraps PATCH /api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId} 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

opts = { 
  body: PureCloud::MediaParticipantRequest.new # MediaParticipantRequest | 
}

begin
  #Update conversation participant
  api_instance.patch_conversations_cobrowsesession_participant(conversation_id, participant_id, opts)
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->patch_conversations_cobrowsesession_participant: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
 **participant_id** | **String**| participantId |  |
 **body** | [**MediaParticipantRequest**](MediaParticipantRequest.html)|  | [optional]  |
{: class="table table-striped"}


### Return type

nil (empty response body)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="patch_conversations_cobrowsesession_participant_attributes"></a>

## - patch_conversations_cobrowsesession_participant_attributes(conversation_id, participant_id, opts)

Update the attributes on a conversation participant.



Wraps PATCH /api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}/attributes 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

opts = { 
  body: PureCloud::ParticipantAttributes.new # ParticipantAttributes | 
}

begin
  #Update the attributes on a conversation participant.
  api_instance.patch_conversations_cobrowsesession_participant_attributes(conversation_id, participant_id, opts)
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->patch_conversations_cobrowsesession_participant_attributes: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
 **participant_id** | **String**| participantId |  |
 **body** | [**ParticipantAttributes**](ParticipantAttributes.html)|  | [optional]  |
{: class="table table-striped"}


### Return type

nil (empty response body)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="patch_conversations_cobrowsesession_participant_communication"></a>

## -[**Empty**](Empty.html) patch_conversations_cobrowsesession_participant_communication(conversation_id, participant_id, communication_id, body)

Update conversation participant's communication by disconnecting it.



Wraps PATCH /api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}/communications/{communicationId} 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

communication_id = "communication_id_example" # String | communicationId

body = PureCloud::MediaParticipantRequest.new # MediaParticipantRequest | Participant


begin
  #Update conversation participant's communication by disconnecting it.
  result = api_instance.patch_conversations_cobrowsesession_participant_communication(conversation_id, participant_id, communication_id, body)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->patch_conversations_cobrowsesession_participant_communication: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
 **participant_id** | **String**| participantId |  |
 **communication_id** | **String**| communicationId |  |
 **body** | [**MediaParticipantRequest**](MediaParticipantRequest.html)| Participant |  |
{: class="table table-striped"}


### Return type

[**Empty**](Empty.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="patch_conversations_email"></a>

## -[**Conversation**](Conversation.html) patch_conversations_email(conversation_id, body)

Update a conversation by disconnecting all of the participants



Wraps PATCH /api/v2/conversations/emails/{conversationId} 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

body = PureCloud::Conversation.new # Conversation | Conversation


begin
  #Update a conversation by disconnecting all of the participants
  result = api_instance.patch_conversations_email(conversation_id, body)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->patch_conversations_email: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
 **body** | [**Conversation**](Conversation.html)| Conversation |  |
{: class="table table-striped"}


### Return type

[**Conversation**](Conversation.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="patch_conversations_email_participant"></a>

## - patch_conversations_email_participant(conversation_id, participant_id, body)

Update conversation participant



Wraps PATCH /api/v2/conversations/emails/{conversationId}/participants/{participantId} 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

body = PureCloud::MediaParticipantRequest.new # MediaParticipantRequest | Update request


begin
  #Update conversation participant
  api_instance.patch_conversations_email_participant(conversation_id, participant_id, body)
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->patch_conversations_email_participant: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
 **participant_id** | **String**| participantId |  |
 **body** | [**MediaParticipantRequest**](MediaParticipantRequest.html)| Update request |  |
{: class="table table-striped"}


### Return type

nil (empty response body)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="patch_conversations_email_participant_attributes"></a>

## - patch_conversations_email_participant_attributes(conversation_id, participant_id, body)

Update the attributes on a conversation participant.



Wraps PATCH /api/v2/conversations/emails/{conversationId}/participants/{participantId}/attributes 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

body = PureCloud::ParticipantAttributes.new # ParticipantAttributes | Participant attributes


begin
  #Update the attributes on a conversation participant.
  api_instance.patch_conversations_email_participant_attributes(conversation_id, participant_id, body)
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->patch_conversations_email_participant_attributes: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
 **participant_id** | **String**| participantId |  |
 **body** | [**ParticipantAttributes**](ParticipantAttributes.html)| Participant attributes |  |
{: class="table table-striped"}


### Return type

nil (empty response body)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="patch_conversations_email_participant_communication"></a>

## -[**Empty**](Empty.html) patch_conversations_email_participant_communication(conversation_id, participant_id, communication_id, body)

Update conversation participant's communication by disconnecting it.



Wraps PATCH /api/v2/conversations/emails/{conversationId}/participants/{participantId}/communications/{communicationId} 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

communication_id = "communication_id_example" # String | communicationId

body = PureCloud::MediaParticipantRequest.new # MediaParticipantRequest | Participant


begin
  #Update conversation participant's communication by disconnecting it.
  result = api_instance.patch_conversations_email_participant_communication(conversation_id, participant_id, communication_id, body)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->patch_conversations_email_participant_communication: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
 **participant_id** | **String**| participantId |  |
 **communication_id** | **String**| communicationId |  |
 **body** | [**MediaParticipantRequest**](MediaParticipantRequest.html)| Participant |  |
{: class="table table-striped"}


### Return type

[**Empty**](Empty.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="post_analytics_conversation_details_properties"></a>

## -[**PropertyIndexRequest**](PropertyIndexRequest.html) post_analytics_conversation_details_properties(conversation_id, body)

Index conversation properties



Wraps POST /api/v2/analytics/conversations/{conversationId}/details/properties 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

body = PureCloud::PropertyIndexRequest.new # PropertyIndexRequest | request


begin
  #Index conversation properties
  result = api_instance.post_analytics_conversation_details_properties(conversation_id, body)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->post_analytics_conversation_details_properties: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
 **body** | [**PropertyIndexRequest**](PropertyIndexRequest.html)| request |  |
{: class="table table-striped"}


### Return type

[**PropertyIndexRequest**](PropertyIndexRequest.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="post_analytics_conversations_aggregates_query"></a>

## -[**AggregateQueryResponse**](AggregateQueryResponse.html) post_analytics_conversations_aggregates_query(body)

Query for conversation aggregates



Wraps POST /api/v2/analytics/conversations/aggregates/query 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

body = PureCloud::AggregationQuery.new # AggregationQuery | query


begin
  #Query for conversation aggregates
  result = api_instance.post_analytics_conversations_aggregates_query(body)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->post_analytics_conversations_aggregates_query: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **body** | [**AggregationQuery**](AggregationQuery.html)| query |  |
{: class="table table-striped"}


### Return type

[**AggregateQueryResponse**](AggregateQueryResponse.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="post_analytics_conversations_details_query"></a>

## -[**AnalyticsConversationQueryResponse**](AnalyticsConversationQueryResponse.html) post_analytics_conversations_details_query(body)

Query for conversation details



Wraps POST /api/v2/analytics/conversations/details/query 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

body = PureCloud::ConversationQuery.new # ConversationQuery | query


begin
  #Query for conversation details
  result = api_instance.post_analytics_conversations_details_query(body)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->post_analytics_conversations_details_query: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **body** | [**ConversationQuery**](ConversationQuery.html)| query |  |
{: class="table table-striped"}


### Return type

[**AnalyticsConversationQueryResponse**](AnalyticsConversationQueryResponse.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="post_conversation_participant_callbacks"></a>

## - post_conversation_participant_callbacks(conversation_id, participant_id, opts)

Create a new callback for the specified participant on the conversation.



Wraps POST /api/v2/conversations/{conversationId}/participants/{participantId}/callbacks 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversation ID

participant_id = "participant_id_example" # String | participant ID

opts = { 
  body: PureCloud::CreateCallbackOnConversationCommand.new # CreateCallbackOnConversationCommand | 
}

begin
  #Create a new callback for the specified participant on the conversation.
  api_instance.post_conversation_participant_callbacks(conversation_id, participant_id, opts)
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->post_conversation_participant_callbacks: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversation ID |  |
 **participant_id** | **String**| participant ID |  |
 **body** | [**CreateCallbackOnConversationCommand**](CreateCallbackOnConversationCommand.html)|  | [optional]  |
{: class="table table-striped"}


### Return type

nil (empty response body)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="post_conversation_participant_replace"></a>

## - post_conversation_participant_replace(conversation_id, participant_id, body)

Replace this participant with the specified user and/or address



Wraps POST /api/v2/conversations/{conversationId}/participants/{participantId}/replace 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversation ID

participant_id = "participant_id_example" # String | participant ID

body = PureCloud::TransferRequest.new # TransferRequest | Transfer request


begin
  #Replace this participant with the specified user and/or address
  api_instance.post_conversation_participant_replace(conversation_id, participant_id, body)
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->post_conversation_participant_replace: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversation ID |  |
 **participant_id** | **String**| participant ID |  |
 **body** | [**TransferRequest**](TransferRequest.html)| Transfer request |  |
{: class="table table-striped"}


### Return type

nil (empty response body)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="post_conversations_call"></a>

## -[**Conversation**](Conversation.html) post_conversations_call(conversation_id, body)

Place a new call as part of a callback conversation.



Wraps POST /api/v2/conversations/calls/{conversationId} 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

body = PureCloud::CallCommand.new # CallCommand | Conversation


begin
  #Place a new call as part of a callback conversation.
  result = api_instance.post_conversations_call(conversation_id, body)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->post_conversations_call: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
 **body** | [**CallCommand**](CallCommand.html)| Conversation |  |
{: class="table table-striped"}


### Return type

[**Conversation**](Conversation.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="post_conversations_call_participant_consult"></a>

## -[**ConsultTransferResponse**](ConsultTransferResponse.html) post_conversations_call_participant_consult(conversation_id, participant_id, body)

Initiate and update consult transfer



Wraps POST /api/v2/conversations/calls/{conversationId}/participants/{participantId}/consult 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

body = PureCloud::ConsultTransfer.new # ConsultTransfer | Destination address & initial speak to


begin
  #Initiate and update consult transfer
  result = api_instance.post_conversations_call_participant_consult(conversation_id, participant_id, body)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->post_conversations_call_participant_consult: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
 **participant_id** | **String**| participantId |  |
 **body** | [**ConsultTransfer**](ConsultTransfer.html)| Destination address &amp; initial speak to |  |
{: class="table table-striped"}


### Return type

[**ConsultTransferResponse**](ConsultTransferResponse.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="post_conversations_call_participant_monitor"></a>

## - post_conversations_call_participant_monitor(conversation_id, participant_id)

Listen in on the conversation from the point of view of a given participant.



Wraps POST /api/v2/conversations/calls/{conversationId}/participants/{participantId}/monitor 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId


begin
  #Listen in on the conversation from the point of view of a given participant.
  api_instance.post_conversations_call_participant_monitor(conversation_id, participant_id)
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->post_conversations_call_participant_monitor: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
 **participant_id** | **String**| participantId |  |
{: class="table table-striped"}


### Return type

nil (empty response body)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="post_conversations_call_participant_replace"></a>

## - post_conversations_call_participant_replace(conversation_id, participant_id, body)

Replace this participant with the specified user and/or address



Wraps POST /api/v2/conversations/calls/{conversationId}/participants/{participantId}/replace 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

body = PureCloud::TransferRequest.new # TransferRequest | Transfer request


begin
  #Replace this participant with the specified user and/or address
  api_instance.post_conversations_call_participant_replace(conversation_id, participant_id, body)
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->post_conversations_call_participant_replace: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
 **participant_id** | **String**| participantId |  |
 **body** | [**TransferRequest**](TransferRequest.html)| Transfer request |  |
{: class="table table-striped"}


### Return type

nil (empty response body)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="post_conversations_call_participants"></a>

## -[**Conversation**](Conversation.html) post_conversations_call_participants(conversation_id, body)

Add participants to a conversation



Wraps POST /api/v2/conversations/calls/{conversationId}/participants 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

body = PureCloud::Conversation.new # Conversation | Conversation


begin
  #Add participants to a conversation
  result = api_instance.post_conversations_call_participants(conversation_id, body)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->post_conversations_call_participants: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
 **body** | [**Conversation**](Conversation.html)| Conversation |  |
{: class="table table-striped"}


### Return type

[**Conversation**](Conversation.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="post_conversations_callback_participant_replace"></a>

## - post_conversations_callback_participant_replace(conversation_id, participant_id, body)

Replace this participant with the specified user and/or address



Wraps POST /api/v2/conversations/callbacks/{conversationId}/participants/{participantId}/replace 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

body = PureCloud::TransferRequest.new # TransferRequest | Transfer request


begin
  #Replace this participant with the specified user and/or address
  api_instance.post_conversations_callback_participant_replace(conversation_id, participant_id, body)
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->post_conversations_callback_participant_replace: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
 **participant_id** | **String**| participantId |  |
 **body** | [**TransferRequest**](TransferRequest.html)| Transfer request |  |
{: class="table table-striped"}


### Return type

nil (empty response body)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="post_conversations_callbacks"></a>

## -[**CreateCallbackResponse**](CreateCallbackResponse.html) post_conversations_callbacks(body)

Create a Callback



Wraps POST /api/v2/conversations/callbacks 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

body = PureCloud::CreateCallbackCommand.new # CreateCallbackCommand | Callback


begin
  #Create a Callback
  result = api_instance.post_conversations_callbacks(body)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->post_conversations_callbacks: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **body** | [**CreateCallbackCommand**](CreateCallbackCommand.html)| Callback |  |
{: class="table table-striped"}


### Return type

[**CreateCallbackResponse**](CreateCallbackResponse.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="post_conversations_calls"></a>

## -[**CreateCallResponse**](CreateCallResponse.html) post_conversations_calls(body)

Create a call conversation



Wraps POST /api/v2/conversations/calls 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

body = PureCloud::CreateCallRequest.new # CreateCallRequest | Call request


begin
  #Create a call conversation
  result = api_instance.post_conversations_calls(body)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->post_conversations_calls: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **body** | [**CreateCallRequest**](CreateCallRequest.html)| Call request |  |
{: class="table table-striped"}


### Return type

[**CreateCallResponse**](CreateCallResponse.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="post_conversations_chat_participant_replace"></a>

## - post_conversations_chat_participant_replace(conversation_id, participant_id, body)

Replace this participant with the specified user and/or address



Wraps POST /api/v2/conversations/chats/{conversationId}/participants/{participantId}/replace 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

body = PureCloud::TransferRequest.new # TransferRequest | Transfer request


begin
  #Replace this participant with the specified user and/or address
  api_instance.post_conversations_chat_participant_replace(conversation_id, participant_id, body)
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->post_conversations_chat_participant_replace: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
 **participant_id** | **String**| participantId |  |
 **body** | [**TransferRequest**](TransferRequest.html)| Transfer request |  |
{: class="table table-striped"}


### Return type

nil (empty response body)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="post_conversations_chats"></a>

## -[**ChatConversation**](ChatConversation.html) post_conversations_chats(body)

Create a web chat conversation



Wraps POST /api/v2/conversations/chats 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

body = PureCloud::CreateWebChatRequest.new # CreateWebChatRequest | Create web chat request


begin
  #Create a web chat conversation
  result = api_instance.post_conversations_chats(body)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->post_conversations_chats: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **body** | [**CreateWebChatRequest**](CreateWebChatRequest.html)| Create web chat request |  |
{: class="table table-striped"}


### Return type

[**ChatConversation**](ChatConversation.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="post_conversations_cobrowsesession_participant_replace"></a>

## - post_conversations_cobrowsesession_participant_replace(conversation_id, participant_id, opts)

Replace this participant with the specified user and/or address



Wraps POST /api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}/replace 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

opts = { 
  body: PureCloud::TransferRequest.new # TransferRequest | 
}

begin
  #Replace this participant with the specified user and/or address
  api_instance.post_conversations_cobrowsesession_participant_replace(conversation_id, participant_id, opts)
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->post_conversations_cobrowsesession_participant_replace: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
 **participant_id** | **String**| participantId |  |
 **body** | [**TransferRequest**](TransferRequest.html)|  | [optional]  |
{: class="table table-striped"}


### Return type

nil (empty response body)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="post_conversations_email_inboundmessages"></a>

## -[**EmailConversation**](EmailConversation.html) post_conversations_email_inboundmessages(conversation_id, body)

Send an email to an external conversation. An external conversation is one where the provider is not PureCloud based.This endpoint allows the sender of the external email to reply or send a new message to the existing conversation. The new message will be treated as part of the existing conversation and chained to it.



Wraps POST /api/v2/conversations/emails/{conversationId}/inboundmessages 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

body = PureCloud::InboundMessageRequest.new # InboundMessageRequest | Send external email reply


begin
  #Send an email to an external conversation. An external conversation is one where the provider is not PureCloud based.This endpoint allows the sender of the external email to reply or send a new message to the existing conversation. The new message will be treated as part of the existing conversation and chained to it.
  result = api_instance.post_conversations_email_inboundmessages(conversation_id, body)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->post_conversations_email_inboundmessages: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
 **body** | [**InboundMessageRequest**](InboundMessageRequest.html)| Send external email reply |  |
{: class="table table-striped"}


### Return type

[**EmailConversation**](EmailConversation.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="post_conversations_email_messages"></a>

## -[**EmailMessage**](EmailMessage.html) post_conversations_email_messages(conversation_id, body)

Send an email reply



Wraps POST /api/v2/conversations/emails/{conversationId}/messages 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

body = PureCloud::EmailMessage.new # EmailMessage | Reply


begin
  #Send an email reply
  result = api_instance.post_conversations_email_messages(conversation_id, body)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->post_conversations_email_messages: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
 **body** | [**EmailMessage**](EmailMessage.html)| Reply |  |
{: class="table table-striped"}


### Return type

[**EmailMessage**](EmailMessage.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="post_conversations_email_participant_replace"></a>

## - post_conversations_email_participant_replace(conversation_id, participant_id, body)

Replace this participant with the specified user and/or address



Wraps POST /api/v2/conversations/emails/{conversationId}/participants/{participantId}/replace 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

body = PureCloud::TransferRequest.new # TransferRequest | Transfer request


begin
  #Replace this participant with the specified user and/or address
  api_instance.post_conversations_email_participant_replace(conversation_id, participant_id, body)
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->post_conversations_email_participant_replace: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
 **participant_id** | **String**| participantId |  |
 **body** | [**TransferRequest**](TransferRequest.html)| Transfer request |  |
{: class="table table-striped"}


### Return type

nil (empty response body)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="post_conversations_emails"></a>

## -[**EmailConversation**](EmailConversation.html) post_conversations_emails(body)

Create an email conversation



Wraps POST /api/v2/conversations/emails 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

body = PureCloud::CreateEmailRequest.new # CreateEmailRequest | Create email request


begin
  #Create an email conversation
  result = api_instance.post_conversations_emails(body)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->post_conversations_emails: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **body** | [**CreateEmailRequest**](CreateEmailRequest.html)| Create email request |  |
{: class="table table-striped"}


### Return type

[**EmailConversation**](EmailConversation.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="post_conversations_faxes"></a>

## -[**FaxSendResponse**](FaxSendResponse.html) post_conversations_faxes(body)

Create Fax Conversation



Wraps POST /api/v2/conversations/faxes 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

body = PureCloud::FaxSendRequest.new # FaxSendRequest | Fax


begin
  #Create Fax Conversation
  result = api_instance.post_conversations_faxes(body)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->post_conversations_faxes: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **body** | [**FaxSendRequest**](FaxSendRequest.html)| Fax |  |
{: class="table table-striped"}


### Return type

[**FaxSendResponse**](FaxSendResponse.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="put_conversations_call_participant_communication_uuidata"></a>

## -[**Empty**](Empty.html) put_conversations_call_participant_communication_uuidata(conversation_id, participant_id, communication_id, body)

Set uuiData to be sent on future commands.



Wraps PUT /api/v2/conversations/calls/{conversationId}/participants/{participantId}/communications/{communicationId}/uuidata 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

participant_id = "participant_id_example" # String | participantId

communication_id = "communication_id_example" # String | communicationId

body = PureCloud::SetUuiDataRequest.new # SetUuiDataRequest | UUIData Request


begin
  #Set uuiData to be sent on future commands.
  result = api_instance.put_conversations_call_participant_communication_uuidata(conversation_id, participant_id, communication_id, body)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->put_conversations_call_participant_communication_uuidata: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
 **participant_id** | **String**| participantId |  |
 **communication_id** | **String**| communicationId |  |
 **body** | [**SetUuiDataRequest**](SetUuiDataRequest.html)| UUIData Request |  |
{: class="table table-striped"}


### Return type

[**Empty**](Empty.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json



<a name="put_conversations_email_messages_draft"></a>

## -[**EmailMessage**](EmailMessage.html) put_conversations_email_messages_draft(conversation_id, body)

Update conversation draft reply



Wraps PUT /api/v2/conversations/emails/{conversationId}/messages/draft 


### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"

@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment

PureCloud.configure do |config|
  config.access_token = @authToken
end

api_instance = PureCloud::ConversationsApi.new

conversation_id = "conversation_id_example" # String | conversationId

body = PureCloud::EmailMessage.new # EmailMessage | Draft


begin
  #Update conversation draft reply
  result = api_instance.put_conversations_email_messages_draft(conversation_id, body)
  p result
rescue PureCloud::ApiError => e
  puts "Exception when calling ConversationsApi->put_conversations_email_messages_draft: #{e}"
end
~~~

### Parameters

Name | Type | Description  | Notes
------------- | ------------- | ------------- | -------------
 **conversation_id** | **String**| conversationId |  |
 **body** | [**EmailMessage**](EmailMessage.html)| Draft |  |
{: class="table table-striped"}


### Return type

[**EmailMessage**](EmailMessage.html)

### HTTP request headers

 - **Content-Type**: application/json
 - **Accept**: application/json