.. module:: twilio.rest.resources ============================== Queues and Members ============================== For more information, see the `Queue REST Resource `_ and `Member REST Resource `_ documentation. Listing Queues ----------------------- .. code-block:: ruby require 'twilio-ruby' # To find these visit https://www.twilio.com/user/account account_sid = "ACXXXXXXXXXXXXXXXXX" auth_token = "YYYYYYYYYYYYYYYYYY" @client = Twilio::REST::Client.new account_sid, auth_token @queues = @client.account.queues.list() @queues.each do |queue| puts queue.sid end Listing Queue Members ---------------------- Each :class:`Queue` has a :attr:`members` instance which represents all current calls in the queue. .. code-block:: ruby require 'twilio-ruby' # To find these visit https://www.twilio.com/user/account account_sid = "ACXXXXXXXXXXXXXXXXX" auth_token = "YYYYYYYYYYYYYYYYYY" @client = Twilio::REST::Client.new account_sid, auth_token @queue = @client.account.queues.get("QU123") @queue.members.list().each do |member| print member.call_sid end Getting a specific Queue Member ------------------------------- To retrieve information about a specific member in the queue, each :class:`Members` has a :attr:`get` method. :attr:`get` accepts one argument. The argument can either be a `call_sid` thats in the queue, in which case :attr:`get` will return a :class:`Member` instance representing that call, or the argument can be 'Front', in which case :attr:`Get` will return a :class:`Member` instance representing the first call in the queue. .. code-block:: ruby require 'twilio-ruby' # To find these visit https://www.twilio.com/user/account account_sid = "ACXXXXXXXXXXXXXXXXX" auth_token = "YYYYYYYYYYYYYYYYYY" @client = Twilio::REST::Client.new account_sid, auth_token queue_sid = "QUAAAAAAAAAAAAA" call_sid = "CAXXXXXXXXXXXXXX" @members = @client.account.queues.get(queue_sid).members # Get the first call in the queue puts members.front.date_enqueued # Get the call with the given call sid in the queue puts members.get(call_sid).current_position Dequeueing Queue Members ------------------------ To dequeue a specific member from the queue, each :class:`Members` has a :attr:`dequeue` method. :attr:`dequeue` accepts an argument and two optional keyword arguments. The first argument is the url of the twiml document to be executed when the member is dequeued. The other two are :attr:`call_sid` and :attr:`method`, their default values are 'Front' and 'GET' .. code-block:: ruby require 'twilio-ruby' # To find these visit https://www.twilio.com/user/account account_sid = "ACXXXXXXXXXXXXXXXXX" auth_token = "YYYYYYYYYYYYYYYYYY" @client = Twilio::REST::Client.new account_sid, auth_token queue_sid = "QUAAAAAAAAAAAAA" @members = @client.account.queues.get(queue_sid).members # Dequeue the first call in the queue puts @members.dequeue('http://www.twilio.com/welcome/call')