class Zendesk2 class TicketVoiceComment < AuditEvent # @return [Integer] Automatically assigned when creating events identity :id, type: :integer # @return [Array] The attachments on this comment as Attachment objects attribute :attachments, type: :array # @return [Integer] The id of the author of this comment attribute :author_id, type: :integer # @return [String] The actual comment made by the author attribute :body, type: :string # @return [String] A hash of properties about the call attribute :data, type: :string # @return [String] A formatted version of the phone number which dialed the call attribute :formatted_from, type: :string # @return [String] A formatted version of the phone number which answered the call attribute :formatted_to, type: :string # @return [String] The actual comment made by the author formatted to HTML attribute :html_body, type: :string # @return [Boolean] If this is a public comment or an internal agents only note attribute :public, type: :boolean # @return [Boolean] If this comment is trusted or marked as being potentially fraudulent attribute :trusted, type: :boolean # @return [String] Has the value VoiceComment attribute :type, type: :string # @return [Zendesk2::User] event author def author requires :author_id self.cistern.users.get(self.author_id) end end end