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The company\u2019s new strategy? Blame Verizon \u2014 directly in the video player as the stream loads.","title":"Crappy video stream? Netflix blames Verizon with new in-player\u00a0message","updated_at":"2014-06-12T08:31:54Z","url":"http://venturebeat.com/2014/06/04/crappy-video-stream-netflix-blames-verizon-with-new-in-player-message/"},{"contact_type":"organization","created_at":"2014-06-12T08:31:52Z","domain":"venturebeat.com","id":1590191,"news_source":"VentureBeat","publication_date":"2014-06-04T13:54:41Z","slug":"social-media-club-boston","summary":"Pixar, the animated movie company behind movies such as Toy Story, Cars, The Incredibles, and many\u00a0more, is releasing a magical gift of software to the masses.","title":"Computer graphics geeks, this one\u2019s for you: Pixar will release its animation software for\u00a0free","updated_at":"2014-06-12T08:31:52Z","url":"http://venturebeat.com/2014/06/04/computer-graphics-geeks-this-ones-for-you-pixar-will-release-its-animation-software-for-free/"},{"contact_type":"organization","created_at":"2014-06-12T08:31:50Z","domain":"venturebeat.com","id":1590190,"news_source":"VentureBeat","publication_date":"2014-06-05T08:16:19Z","slug":"social-media-club-boston","summary":"Barnes & Noble is partnering with Samsung on a new line of Nook-branded tablets, the companies announced today.","title":"Barnes & Noble taps Samsung to build its next Nook\u00a0tablet","updated_at":"2014-06-12T08:31:50Z","url":"http://venturebeat.com/2014/06/05/barnes-noble-taps-samsung-to-build-its-next-nook-tablet/"},{"contact_type":"organization","created_at":"2014-06-12T08:31:48Z","domain":"venturebeat.com","id":1590189,"news_source":"VentureBeat","publication_date":"2014-06-05T10:43:41Z","slug":"social-media-club-boston","summary":"Today Shelby.tv, a former graduate of the Techstars startup incubator, announced that it has been acquired by Samsung.","title":"Samsung snaps up struggling video streaming service Shelby.tv & promptly shuts it down\u00a0(UPDATED)","updated_at":"2014-06-12T08:31:48Z","url":"http://venturebeat.com/2014/06/05/samsung-snaps-up-struggling-video-streaming-startup-shelby-tv/"},{"contact_type":"organization","created_at":"2014-06-12T08:31:46Z","domain":"venturebeat.com","id":1590188,"news_source":"VentureBeat","publication_date":"2014-06-05T11:23:11Z","slug":"social-media-club-boston","summary":"The embattled live TV streaming service Aereo can now be accessed on the living room\u00a0TV using Google\u2019s Chomecast.","title":"And now, you can watch broadcast TV on Google Chromecast in 11\u00a0cities","updated_at":"2014-06-12T08:31:46Z","url":"http://venturebeat.com/2014/06/05/aereo-is-now-live-on-google-chromecast-in-11-cities/"},{"contact_type":"organization","created_at":"2014-06-12T08:31:44Z","domain":"venturebeat.com","id":1590187,"news_source":"VentureBeat","publication_date":"2014-06-05T12:44:15Z","slug":"social-media-club-boston","summary":"A publisher feud with Amazon just got the Colbert bump. Last night, the soon-to-be host of the Tonight Show literally gave Jeff Bezos the middle finger over his company\u2019s questionable tactics against the Hachette publishing company, which sells some of Colbert\u2019s\u00a0books.","title":"Watch Colbert give Amazon chief Jeff Bezos the middle finger for bad publisher\u00a0tactics","updated_at":"2014-06-12T08:31:44Z","url":"http://venturebeat.com/2014/06/05/watch-colbert-give-amazon-chief-jeff-bezos-the-middle-finger-for-bad-publisher-tactics/"},{"contact_type":"organization","created_at":"2014-06-12T08:31:42Z","domain":"venturebeat.com","id":1590186,"news_source":"VentureBeat","publication_date":"2014-06-05T17:44:28Z","slug":"social-media-club-boston","summary":"Amazon\u2019s feud with major book publishers could get worse before it gets better.","title":"Amazon may soon face fights with two more major book\u00a0publishers","updated_at":"2014-06-12T08:31:42Z","url":"http://venturebeat.com/2014/06/05/amazon-may-soon-face-fights-with-two-more-major-book-publishers/"},{"contact_type":"organization","created_at":"2014-06-12T08:31:40Z","domain":"venturebeat.com","id":1590185,"news_source":"VentureBeat","publication_date":"2014-06-05T18:12:00Z","slug":"social-media-club-boston","summary":"When big phone companies get into serious public relations problems, they usually call the lawyers first and ask questions later. That\u2019s exactly what Verizon did after Netflix began posting messages at its site\u00a0calling out the carrier for poor video streams on Wednesday.","title":"Netflix is name-checking Verizon for its crap network \u2014 and Verizon doesn\u2019t like it one\u00a0bit","updated_at":"2014-06-12T08:31:40Z","url":"http://venturebeat.com/2014/06/05/netflix-is-name-checking-verizon-for-its-crap-network-and-verizon-doesnt-like-it-one-bit/"},{"contact_type":"organization","created_at":"2014-06-12T08:31:38Z","domain":"venturebeat.com","id":1590184,"news_source":"VentureBeat","publication_date":"2014-06-06T11:15:12Z","slug":"social-media-club-boston","summary":"It\u2019s ad execs all the way down: Twitter is making a documentary about itself for the benefit of the advertising crowd\u00a0gathered at the Cannes film festival.","title":"Twitter documentary for ad execs to feature ad execs watching Twitter documentary for ad\u00a0execs","updated_at":"2014-06-12T08:31:38Z","url":"http://venturebeat.com/2014/06/06/twitter-documentary-for-ad-execs-to-feature-ad-execs-watching-twitter-documentary-for-ad-execs/"},{"contact_type":"organization","created_at":"2014-06-12T08:31:36Z","domain":"venturebeat.com","id":1590183,"news_source":"VentureBeat","publication_date":"2014-06-06T11:43:51Z","slug":"social-media-club-boston","summary":"Google is in talks to purchase streaming music service Songza in a deal worth $15 million, according to a New York Post report published today.","title":"Google may scoop up music-service Songza for\u00a0$15M","updated_at":"2014-06-12T08:31:36Z","url":"http://venturebeat.com/2014/06/06/google-buys-songza/"},{"contact_type":"organization","created_at":"2014-06-12T08:31:35Z","domain":"venturebeat.com","id":1590182,"news_source":"VentureBeat","publication_date":"2014-06-06T13:00:53Z","slug":"social-media-club-boston","summary":"Sponsored Post The Tabby Awards judging panel has shortlisted the best apps and games for Android and iPad tablets. Now is the time for tablet users to weigh in by voting for the Tabby Awards Users\u2019\u00a0Choice.","title":"Here are the 92 best iPad & Android tablet apps. You decide which one wins the\u00a0crown","updated_at":"2014-06-12T08:31:34Z","url":"http://venturebeat.com/2014/06/06/here-are-the-92-best-ipad-android-tablet-apps-you-decide-which-one-wins-the-crown/"},{"contact_type":"organization","created_at":"2014-06-12T08:31:33Z","domain":"venturebeat.com","id":1590181,"news_source":"VentureBeat","publication_date":"2014-06-06T14:30:10Z","slug":"social-media-club-boston","summary":"Imagine an industry where a few companies make billions of dollars by exerting strict control over valuable information \u2014 while paying the people who produce that information nothing at all.","title":"Dylan\u2019s Desk: Watch this multi-billion-dollar industry evaporate\u00a0overnight","updated_at":"2014-06-12T08:31:32Z","url":"http://venturebeat.com/2014/06/06/dylans-desk-watch-this-multi-billion-dollar-industry-evaporate-overnight/"},{"contact_type":"organization","created_at":"2014-06-12T08:31:31Z","domain":"venturebeat.com","id":1590180,"news_source":"VentureBeat","publication_date":"2014-06-06T17:37:24Z","slug":"social-media-club-boston","summary":"YouTube cofounders Chad Hurley and Steve Chen are splitting up after many years of working closely together, reports TechCrunch.","title":"YouTube cofounders part ways, will spin off\u00a0Mixbit","updated_at":"2014-06-12T08:31:30Z","url":"http://venturebeat.com/2014/06/06/youtube-cofounders-part-ways-will-spin-off-mixbit/"},{"contact_type":"organization","created_at":"2014-06-12T08:31:29Z","domain":"venturebeat.com","id":1590179,"news_source":"VentureBeat","publication_date":"2014-06-09T02:35:46Z","slug":"social-media-club-boston","summary":"Drone-mounted cameras are producing a new kind of self portrait: The\u00a0dronie.","title":"One step beyond #selfies: Here come the\u00a0#dronies","updated_at":"2014-06-12T08:31:28Z","url":"http://venturebeat.com/2014/06/09/one-step-beyond-selfies-here-come-the-dronies/"},{"contact_type":"organization","created_at":"2014-06-12T08:31:27Z","domain":"venturebeat.com","id":1590178,"news_source":"VentureBeat","publication_date":"2014-06-09T03:45:48Z","slug":"social-media-club-boston","summary":"Google may soon add a note to its edited search results, indicating that something has been removed in response to an EU privacy\u00a0request.","title":"Google may soon let you know when it\u2019s required to hide something from\u00a0you","updated_at":"2014-06-12T08:31:27Z","url":"http://venturebeat.com/2014/06/09/google-may-soon-let-you-know-when-its-required-to-hide-something-from-you/"},{"contact_type":"organization","created_at":"2014-06-12T08:31:25Z","domain":"venturebeat.com","id":1590177,"news_source":"VentureBeat","publication_date":"2014-06-09T04:05:40Z","slug":"social-media-club-boston","summary":"Owner\u00a0of Logitech\u2019s popular Harmony remote control have a few more things they can do with it: It now controls multi-room sound systems from Sonos and lights from Philips.","title":"Logitech adds Sonos support to its Harmony universal remote, voice search to its\u00a0app","updated_at":"2014-06-12T08:31:25Z","url":"http://venturebeat.com/2014/06/09/logitech-adds-sonos-amazon-fire-support-to-its-harmony-universal-remote/"},{"contact_type":"organization","created_at":"2014-06-12T08:31:23Z","domain":"venturebeat.com","id":1590176,"news_source":"VentureBeat","publication_date":"2014-06-09T07:31:16Z","slug":"social-media-club-boston","summary":"Italian startup Buzzoole launches today in public beta to help\u00a0brands find influencers and reward them for creating content on social media.","title":"AdWords of buzz? Buzzoole launches to let brands buy social\u00a0influencers","updated_at":"2014-06-12T08:31:23Z","url":"http://venturebeat.com/2014/06/09/adwords-of-buzz-buzzoole-launches-to-let-brands-buy-social-influencers/"},{"contact_type":"organization","created_at":"2014-06-12T08:31:21Z","domain":"venturebeat.com","id":1590175,"news_source":"VentureBeat","publication_date":"2014-06-09T11:00:52Z","slug":"social-media-club-boston","summary":"Microsoft bets that the Halo games will pull fans into the TV shows, and vice\u00a0versa.","title":"Microsoft bets big that multibillion-dollar game series Halo will thrive on\u00a0television","updated_at":"2014-06-12T08:31:21Z","url":"http://venturebeat.com/2014/06/09/microsoft-bets-big-that-multibillion-dollar-game-series-halo-will-thrive-on-television/"},{"contact_type":"organization","created_at":"2014-06-12T08:31:19Z","domain":"venturebeat.com","id":1590174,"news_source":"VentureBeat","publication_date":"2014-06-09T11:04:45Z","slug":"social-media-club-boston","summary":"Viacom is the latest big media company to grab a piece of the increasingly hot web video networks that primarily produce video content for YouTube.","title":"Viacom takes a stake in web video network Defy\u00a0Media","updated_at":"2014-06-12T08:31:19Z","url":"http://venturebeat.com/2014/06/09/viacom-takes-a-stake-in-web-video-network-defy-media/"},{"contact_type":"organization","created_at":"2014-06-12T08:31:17Z","domain":"venturebeat.com","id":1590173,"news_source":"VentureBeat","publication_date":"2014-06-09T12:30:14Z","slug":"social-media-club-boston","summary":"Netflix will no longer display in-player messages attributing slow buffering speeds or poor quality to Internet service providers, the company announced today.","title":"Netflix to stop its \u2018ISP-blaming\u2019 messages within video\u00a0players","updated_at":"2014-06-12T08:31:17Z","url":"http://venturebeat.com/2014/06/09/netflix-to-stop-its-isp-blaming-messages-within-video-players/"},{"contact_type":"organization","created_at":"2014-06-12T08:31:15Z","domain":"venturebeat.com","id":1590172,"news_source":"VentureBeat","publication_date":"2014-06-09T14:29:30Z","slug":"social-media-club-boston","summary":"Blogging platform Medium announced today that it\u2019s relaunching Matter, the long-form journalism publication it acquired last year, and also shed new light on how it plans to be both a publisher and a platform.","title":"With Matter relaunch, Medium clarifies its role as a platform-publisher hybrid","updated_at":"2014-06-12T08:31:15Z","url":"http://venturebeat.com/2014/06/09/with-matter-relaunch-medium-clarifies-its-role-as-a-platform-publisher-hybrid/"},{"contact_type":"organization","created_at":"2014-06-12T08:31:13Z","domain":"venturebeat.com","id":1590171,"news_source":"VentureBeat","publication_date":"2014-06-09T18:21:39Z","slug":"social-media-club-boston","summary":"Guest Post For years, site traffic has been a key metric for most businesses that advertise online. Unfortunately, CMOs can no longer assume that potential customers alone are generating their site traffic.","title":"Zero-waste marketing: Cognition and personalization is the new ad\u00a0currency","updated_at":"2014-06-12T08:31:13Z","url":"http://venturebeat.com/2014/06/09/zero-waste-marketing-cognition-and-personalization-is-the-new-ad-currency/"},{"contact_type":"organization","created_at":"2014-06-12T08:31:11Z","domain":"venturebeat.com","id":1590170,"news_source":"VentureBeat","publication_date":"2014-06-10T07:26:38Z","slug":"social-media-club-boston","summary":"Amazon is integrating\u00a0its\u00a0e-book and audiobook offerings so that users can easily switch between reading a book and listening to\u00a0it.","title":"Read to me, Kindle: Audible integration now works inside your\u00a0e-book","updated_at":"2014-06-12T08:31:11Z","url":"http://venturebeat.com/2014/06/10/kindle-audible-whispersync-for-voice-integration/"},{"contact_type":"organization","created_at":"2014-06-12T08:31:10Z","domain":"venturebeat.com","id":1590169,"news_source":"VentureBeat","publication_date":"2014-06-10T07:38:57Z","slug":"social-media-club-boston","summary":"Comic book fans and gamers will be pleased to hear that Sony is producing a new original TV series called Powers for PlayStation based on the Powers comic books series published by\u00a0Icon (Marvel\u2019s creator-owned imprint).","title":"Sony announces comic book adaptation of \u2018Powers\u2019 as first PlayStation original TV\u00a0series","updated_at":"2014-06-12T08:31:09Z","url":"http://venturebeat.com/2014/06/10/sony-announces-comic-book-adaptation-of-powers-as-first-playstation-original-tv-series/"},{"contact_type":"organization","created_at":"2014-06-12T08:31:08Z","domain":"venturebeat.com","id":1590168,"news_source":"VentureBeat","publication_date":"2014-06-10T08:24:12Z","slug":"social-media-club-boston","summary":"Defy Media now reaches more than 155 million unique monthly\u00a0viewers.","title":"Defy Media buys GameTrailers, Addicting Games, and Shockwave from\u00a0Viacom","updated_at":"2014-06-12T08:31:07Z","url":"http://venturebeat.com/2014/06/10/defy-media-buys-gametrailers-addicting-games-and-shockwave-from-viacom/"},{"contact_type":"organization","created_at":"2014-06-12T08:31:06Z","domain":"venturebeat.com","id":1590167,"news_source":"VentureBeat","publication_date":"2014-06-10T08:48:45Z","slug":"social-media-club-boston","summary":"Folks, please turn off your cell phones, Google Glass, and enjoy the\u00a0film.","title":"Sorry, Google Glass, you\u2019re not welcome in our movie\u00a0theaters","updated_at":"2014-06-12T08:31:05Z","url":"http://venturebeat.com/2014/06/10/sorry-google-glass-youre-not-welcome-in-our-movie-theaters/"},{"contact_type":"organization","created_at":"2014-06-12T08:31:04Z","domain":"venturebeat.com","id":1590166,"news_source":"VentureBeat","publication_date":"2014-06-10T09:31:17Z","slug":"social-media-club-boston","summary":"Now firmly\u00a0in the music streaming business, Apple is starting to clamp down on shady\u00a0music apps in the App Store.","title":"Apple yanks music apps that let you download copyrighted\u00a0files","updated_at":"2014-06-12T08:31:04Z","url":"http://venturebeat.com/2014/06/10/apple-yanks-music-apps-that-let-you-download-copyrighted-files/"},{"contact_type":"organization","created_at":"2014-06-12T08:31:02Z","domain":"venturebeat.com","id":1590165,"news_source":"VentureBeat","publication_date":"2014-06-10T10:17:16Z","slug":"social-media-club-boston","summary":"Marketing and advertising are such a huge focus at Apple these days that the company is reportedly building up its own internal agency, which it intends to grow to as many as 1,000 people.","title":"Apple is building a massive in-house ad agency to recapture the \u2018Think Different\u2019 glory\u00a0days","updated_at":"2014-06-12T08:31:02Z","url":"http://venturebeat.com/2014/06/10/apple-is-building-a-massive-in-house-ad-agency-to-recapture-the-think-different-glory-days/"},{"contact_type":"organization","created_at":"2014-06-12T08:31:00Z","domain":"venturebeat.com","id":1590164,"news_source":"VentureBeat","publication_date":"2014-06-10T12:31:55Z","slug":"social-media-club-boston","summary":"Ross Levinsohn, a known name in Internet and media circles, has made his exit from Guggenheim Digital Media after failing to acquire a popular streaming service, namely Vevo or\u00a0Hulu.","title":"Ross Levinsohn departs Guggenheim Digital\u00a0Media","updated_at":"2014-06-12T08:31:00Z","url":"http://venturebeat.com/2014/06/10/ross-levinsohn-departs-guggenheim-digital-media/"},{"contact_type":"organization","created_at":"2014-06-12T08:30:58Z","domain":"venturebeat.com","id":1590163,"news_source":"VentureBeat","publication_date":"2014-06-10T13:18:48Z","slug":"social-media-club-boston","summary":"Last July, Google\u2019s Chromecast made a big splash. Now, new data indicates that usage is dropping as the novelty wears off even as streaming media devices in general have taken hold in the United States.","title":"Chromecast usage drops in the U.S. as streaming media settles\u00a0in","updated_at":"2014-06-12T08:30:58Z","url":"http://venturebeat.com/2014/06/10/chromecast-usage-drops-in-the-u-s-as-streaming-media-settles-in/"},{"contact_type":"organization","created_at":"2014-06-12T08:30:56Z","domain":"venturebeat.com","id":1590162,"news_source":"VentureBeat","publication_date":"2014-06-10T15:09:46Z","slug":"social-media-club-boston","summary":"The latest tax filing of the record industry\u2019s anti-piracy lawsuit machine, the RIAA, reveals a group whose revenues are in deep decline and whose mandate may be wearing\u00a0thin.","title":"Piracy no longer such a big deal to the record industry, tax filing\u00a0shows","updated_at":"2014-06-12T08:30:56Z","url":"http://venturebeat.com/2014/06/10/riaa-tax-filing-reveals-a-record-industry-thats-less-interested-in-paying-for-piracy-lawsuits/"},{"contact_type":"organization","created_at":"2014-06-12T08:30:54Z","domain":"venturebeat.com","id":1590161,"news_source":"VentureBeat","publication_date":"2014-06-10T23:59:26Z","slug":"social-media-club-boston","summary":"Apple is going to do\u00a0amazingly well this quarter.","title":"Apple analyst: iPhone sales outperform expectations this\u00a0quarter","updated_at":"2014-06-12T08:30:54Z","url":"http://venturebeat.com/2014/06/10/iphone-sales/"},{"contact_type":"organization","created_at":"2014-06-12T08:30:52Z","domain":"venturebeat.com","id":1590160,"news_source":"VentureBeat","publication_date":"2014-06-11T11:34:29Z","slug":"social-media-club-boston","summary":"The initial public offering on Nasdaq could give GoPro as much as $427 million, with the company angling for a valuation as high as $3 billion, Bloomberg is\u00a0reporting.","title":"GoPro prices its IPO: $21-$24 per\u00a0share","updated_at":"2014-06-12T08:30:52Z","url":"http://venturebeat.com/2014/06/11/gopro-prices-its-ipo-21-24-per-share/"},{"contact_type":"organization","created_at":"2014-06-12T08:30:50Z","domain":"venturebeat.com","id":1590159,"news_source":"VentureBeat","publication_date":"2014-06-11T12:56:54Z","slug":"social-media-club-boston","summary":"Zynga\u2019s experienced a host of problems over the last couple of years. You might want to add a public-relations kerfuffle to that list\u00a0now.","title":"Exclusive: Zynga affirms its support of LGBT people & their rights after launching Duck Dynasty slots\u00a0game","updated_at":"2014-06-12T08:30:50Z","url":"http://venturebeat.com/2014/06/11/exclusive-zynga-affirms-its-support-of-lgbt-people-their-rights-after-launching-duck-dynasty-slots-game/"},{"contact_type":"organization","created_at":"2014-06-12T08:30:48Z","domain":"venturebeat.com","id":1590158,"news_source":"VentureBeat","publication_date":"2014-06-11T19:00:24Z","slug":"social-media-club-boston","summary":"Cable TV company Comcast plans to launch its own streaming video service that will compete with Google\u2019s YouTube, the company confirmed today.","title":"Now Comcast is working on a YouTube clone, exec\u00a0confirms","updated_at":"2014-06-12T08:30:48Z","url":"http://venturebeat.com/2014/06/11/now-comcast-is-working-on-a-youtube-clone-exec-confirms/"},{"contact_type":"organization","created_at":"2014-06-12T08:30:41Z","domain":"venturebeat.com","id":1590157,"news_source":"VentureBeat","publication_date":"2008-01-08T15:01:19Z","slug":"virtual-mirrors","summary":"Social networks like Facebook and Bebo currently limit users and third-party developers from fully exporting most user data to other sites. However, there are a number of applications that are using these company\u2019s social networking platforms to share data across sites, grow and even make money.","title":"Gaia Online on Bebo, and other apps that span sites and work\u00a0great","updated_at":"2014-06-12T08:30:41Z","url":"http://venturebeat.com/2008/01/08/gaia-online-on-bebo-and-other-apps-that-span-sites-and-work-great/"},{"contact_type":"organization","created_at":"2014-06-12T08:30:39Z","domain":"venturebeat.com","id":1590156,"news_source":"VentureBeat","publication_date":"2008-11-07T09:12:52Z","slug":"virtual-mirrors","summary":"The California Cleantech Open (CCTO), a yearly competition to identify some of the hottest new startups in green technology, has wrapped up its 2008 session with six winners, each in its own business sector. The six were chosen from 43 finalists, who were in turn drawn from a larger pool.","title":"Here are the 2008 California Cleantech Open\u00a0winners","updated_at":"2014-06-12T08:30:39Z","url":"http://venturebeat.com/2008/11/07/here-are-the-2008-california-cleantech-open-winners/"},{"contact_type":"organization","created_at":"2014-06-12T08:30:21Z","domain":"venturebeat.com","id":1590155,"news_source":"VentureBeat","publication_date":"2009-09-22T23:22:17Z","slug":"virtual-mirrors","summary":"\nOn Sunday morning, I left Seattle so that I could attend the 2009 Portland Retro Gaming Expo. Besides myself, over 700 other people decided to spend a day at the expo and have great time. I love gatherings like this since they always do a great job of fattening up my video game collection. As you can see, I came home with over 50 new games, plus some extra stuff. My photo-filled recap of the event and better shots of my purchases are after the jump!","title":"I Went to the Portland Retro Gaming Expo and All I Got Was A Ton of Video\u00a0Games","updated_at":"2014-06-12T08:30:21Z","url":"http://venturebeat.com/2009/09/22/i-went-to-the-portland-retro-gaming-expo-and-all-i-got-was-a-ton-of-video-games/"},{"contact_type":"organization","created_at":"2014-06-12T08:30:19Z","domain":"venturebeat.com","id":1590154,"news_source":"VentureBeat","publication_date":"2009-10-08T15:46:58Z","slug":"virtual-mirrors","summary":"\nTrying to keep up with all of the downloadable games and content that\u2019s out there these days is enough to make a person cry. But cry no more, because Download Lowdown is here to help. I\u2019ll sift through the good, the bad, and the weird to help you get the most from your game system of choice without leaving your house.","title":"Download Lowdown: Real Soccer\u00a02010","updated_at":"2014-06-12T08:30:19Z","url":"http://venturebeat.com/2009/10/08/download-lowdown-real-soccer-2010/"},{"contact_type":"organization","created_at":"2014-06-12T08:30:17Z","domain":"venturebeat.com","id":1590153,"news_source":"VentureBeat","publication_date":"2009-10-22T13:55:08Z","slug":"virtual-mirrors","summary":"This summer I played BioShock for the first time. I liked it. A lot. I liked it so much I wrote three stories about it (my first impressions, a mid-to-late game summary and my final thoughts). Beyond the compelling gameplay, BioShock also delivered an interesting story set in an underwater city created by genius/madman Andrew Ryan who believed in the greatness of man above all else. His philosophy was not created for this game, however. It was inspired by the works of Ayn Rand (note the name similarity), particularly her novels The Fountainhead and Atlas Shrugged. With BioShock 2 coming out next year and a gap in my current reading schedule, I decided to pick up the first novel to learn more about her ideas.","title":"Gamer Book Report: Looking for Rapture in The\u00a0Fountainhead","updated_at":"2014-06-12T08:30:17Z","url":"http://venturebeat.com/2009/10/22/gamer-book-report-looking-for-rapture-in-the-fountainhead/"},{"contact_type":"organization","created_at":"2014-06-12T08:30:15Z","domain":"venturebeat.com","id":1590152,"news_source":"VentureBeat","publication_date":"2010-01-20T16:40:16Z","slug":"virtual-mirrors","summary":"Though it was created more than 25 years ago, Tetris just keeps breaking records in the game industry. Today, the owners of the game announced that Tetris has sold more than 100 million units on mobile phones since 2005.","title":"Tetris reaches 100M units sold on mobile\u00a0phones","updated_at":"2014-06-12T08:30:15Z","url":"http://venturebeat.com/2010/01/20/tetris-reaches-100m-units-sold-on-mobile-phones/"},{"contact_type":"organization","created_at":"2014-06-12T08:30:13Z","domain":"venturebeat.com","id":1590151,"news_source":"VentureBeat","publication_date":"2010-01-23T07:32:00Z","slug":"virtual-mirrors","summary":"\n\tIf there\u2019s anything that James Cameron\u2019s underwhelming intelligence insulting blue people fighty flick ''Avatar'' has shown it\u2019s that 3D can make money at the box office. In the movie''s wake, CES was dominated by advances in 3D home technology and has ignited a debate amongst gamers as to whether 3D is the next big thing to hit videogames. Of course, us being a fickle bunch, we are mostly forgetting that 3D imagery was giving us headaches way back in 1995\u2026","title":"RIP? 3D Gaming (1995-1995,\u00a02010-?)","updated_at":"2014-06-12T08:30:13Z","url":"http://venturebeat.com/2010/01/23/rip-3d-gaming-1995-1995-2010/"},{"contact_type":"organization","created_at":"2014-06-12T08:30:11Z","domain":"venturebeat.com","id":1590150,"news_source":"VentureBeat","publication_date":"2010-02-10T05:37:18Z","slug":"virtual-mirrors","summary":"You\u2019re back for part six, so I suppose last episode\u2019s portable extravaganza didn\u2019t appease those of you who wanted a full-course meal. But don\u2019t worry, there\u2019s still hope. After all, if a single turducken can satisfy John Madden, then there must be a JRPG that\u2019ll please even the most vocal of JRPG critics. Unfortunately, just the thought of a turkey stuffed with duck is making me lose my appetite, so I\u2019m going to leave you to devour this JRPG-stuffed bird.","title":"The Ultimate JRPG Buyer\u2019s Guide For RPG Haters Part\u00a06","updated_at":"2014-06-12T08:30:11Z","url":"http://venturebeat.com/2010/02/10/the-ultimate-jrpg-buyers-guide-for-rpg-haters-part-6/"},{"contact_type":"organization","created_at":"2014-06-12T08:30:09Z","domain":"venturebeat.com","id":1590149,"news_source":"VentureBeat","publication_date":"2010-04-02T21:20:53Z","slug":"virtual-mirrors","summary":"\n\n\tYs III: Wanderers from Ys (Ys is pronounced like \u201cease\u201d) on the SNES was my first exposure to Falcom''s action RPG series. At the time, I thought it was just a quirky, side-scroller with cool music, neat visual effects, and punishing difficulty. Dying within seconds of entering the first \u201cdungeon\u201d was my first taste of humble pie with Falcom''s arcade RPG series, a craving that had never really gone away.","title":"Lost in Esteria: A Short History of Falcom\u2019s Ys\u00a0Series","updated_at":"2014-06-12T08:30:37Z","url":"http://venturebeat.com/2010/04/02/lost-in-esteria-a-short-history-of-falcoms-ys-series/"},{"contact_type":"organization","created_at":"2014-06-12T08:30:07Z","domain":"venturebeat.com","id":1590148,"news_source":"VentureBeat","publication_date":"2010-04-09T11:00:09Z","slug":"virtual-mirrors","summary":"The Apple iPad that I have carried around for almost a week now is clearly Silicon Valley\u2019s newest status symbol. It reminds me of the days when you pulled out an iPhone and people would stare.","title":"Review: Why iPhone OS 4 will make Apple''s iPad a knock-out\u00a0hit","updated_at":"2014-06-12T08:30:07Z","url":"http://venturebeat.com/2010/04/09/review-why-the-ipad-and-iphone-os-4-will-give-apple-a-knock-out-hit/"},{"contact_type":"organization","created_at":"2014-06-12T08:30:05Z","domain":"venturebeat.com","id":1590147,"news_source":"VentureBeat","publication_date":"2010-05-20T02:13:06Z","slug":"virtual-mirrors","summary":"\n\n\tLast week, Bitmobbers and 1uppers celebrated Field Week. There was games, prizes, and good times for all. Everyday I asked the Bitmob\u00a0community a question, and they would respond on Twitter. I have collected the responses from the whole week, and made this Bitmobbers on Twitter: Field Week Recap. Each page has a different day''s answers, so let''s get started!","title":"Bitmobbers on Twitter: Field Week\u00a0Recap","updated_at":"2014-06-12T08:30:05Z","url":"http://venturebeat.com/2010/05/20/bitmobbers-on-twitter-field-week-recap/"},{"contact_type":"organization","created_at":"2014-06-12T08:30:03Z","domain":"venturebeat.com","id":1590146,"news_source":"VentureBeat","publication_date":"2010-10-01T22:04:00Z","slug":"virtual-mirrors","summary":"\n\n\tI''m afraid of heights.","title":"Digital Vertigo: Gaming\u2019s Highest Heights and Biggest\u00a0Falls","updated_at":"2014-06-12T08:30:03Z","url":"http://venturebeat.com/2010/10/01/digital-vertigo-gamings-highest-heights-and-biggest-falls/"},{"contact_type":"organization","created_at":"2014-06-12T08:30:02Z","domain":"venturebeat.com","id":1590145,"news_source":"VentureBeat","publication_date":"2010-10-17T13:42:01Z","slug":"virtual-mirrors","summary":"\n\tSonic the Hedgehog holds a special place in my gamer\u2019s heart. The first game I ever owned was Sonic 2, which came packed in with my Sega Genesis. 18 years ago, I zipped past the loop-de-loops in the Emerald Hill Zone and stared in awe at the sparkling lakeside in the background. I sat dumbfounded at the carnage the mechanical deathtrap known as the Metropolis Zone wreaked on my life count. And I relished every Dr. Robotnik (who answers to \u201cEggman\u201d these days) encounter with the same excitement that Saturday morning cartoons brought to a youth\u2019s imagination.","title":"Sonic 4, Episode 1: The Spin\u00a0Cycle?","updated_at":"2014-06-12T08:30:01Z","url":"http://venturebeat.com/2010/10/17/sonic-4-episode-1-the-spin-cycle/"},{"contact_type":"organization","created_at":"2014-06-12T08:30:00Z","domain":"venturebeat.com","id":1590144,"news_source":"VentureBeat","publication_date":"2011-03-03T11:43:59Z","slug":"virtual-mirrors","summary":"Disney has acquired gaming startup Rocket Pack, a specialist in games which use HTML5, the latest version of the Web\u2019s lingua franca. The deal signals a move in the game-development community towards HTML5 games, which can be played across almost every modern device and Web browser.","title":"Disney looks beyond apps with HTML5 game maker Rocket\u00a0Pack","updated_at":"2014-06-12T08:29:59Z","url":"http://venturebeat.com/2011/03/03/disney-rocket-pack-acquisition/"},{"contact_type":"organization","created_at":"2014-06-12T08:29:58Z","domain":"venturebeat.com","id":1590143,"news_source":"VentureBeat","publication_date":"2011-04-17T00:13:06Z","slug":"virtual-mirrors","summary":"Will Wright is perhaps the most successful video game designer in history, creating games from SimCity to Spore. His games have sold tens of millions of units and have opened up new genres such as life simulations and \u201cgod\u201d games. So there\u2019s nobody better to talk about the future of video games. At a recent talk, Wright predicted games will become ubiquitous and more diverse, and some will be meaningful works of art.","title":"Will Wright says games are headed toward ubiquity, diversity, and\u00a0art","updated_at":"2014-06-12T08:29:57Z","url":"http://venturebeat.com/2011/04/17/will-wright-future-of-games/"},{"contact_type":"organization","created_at":"2014-06-12T08:29:56Z","domain":"venturebeat.com","id":1590142,"news_source":"VentureBeat","publication_date":"2011-11-04T12:50:25Z","slug":"virtual-mirrors","summary":"\n\tI stomp my boot against the head of a zombie and feel its skull slowly pressing in and bending. A split-second later, it explodes in a visceral show of blood spatter and brain matter. My pants are soaked in it.","title":"Dead Island and indiscriminate\u00a0violence","updated_at":"2014-06-12T08:29:55Z","url":"http://venturebeat.com/2011/11/04/dead-island-and-indiscriminate-violence/"},{"contact_type":"organization","created_at":"2014-06-12T08:29:54Z","domain":"venturebeat.com","id":1590141,"news_source":"VentureBeat","publication_date":"2012-01-11T06:00:57Z","slug":"virtual-mirrors","summary":"\nPeople who cheat at social games are cheaters in real life too. So says a survey by casual game maker PopCap Games.","title":"People who cheat at social games are three times more likely to cheat in real\u00a0life","updated_at":"2014-06-12T08:29:53Z","url":"http://venturebeat.com/2012/01/11/people-who-cheat-at-social-games-are-three-times-more-likely-to-cheat-in-real-life/"},{"contact_type":"organization","created_at":"2014-06-12T08:29:52Z","domain":"venturebeat.com","id":1590140,"news_source":"VentureBeat","publication_date":"2012-01-25T21:18:52Z","slug":"virtual-mirrors","summary":"\n\tSPOILER ALERT. You''ve been warned.","title":"Chrono Cross: a mess of unimpressive gameplay and laughably bad\u00a0storytelling","updated_at":"2014-06-12T08:29:52Z","url":"http://venturebeat.com/2012/01/25/chrono-cross-a-mess-of-unimpressive-gameplay-laughably-bad-storytelling/"},{"contact_type":"organization","created_at":"2014-06-12T08:29:50Z","domain":"venturebeat.com","id":1590139,"news_source":"VentureBeat","publication_date":"2012-03-28T21:34:00Z","slug":"virtual-mirrors","summary":"\n\tWith the wind violently tussling through your hair, you look upon your obligatory enemy for just a micro-second as an impending cargo container falls from the heavens toward your face. You shuffle like a linebacker during a flea flicker trying to avoid boxes, airplane seat beats, and the occasional bullet from a fearless Syndicate .45 caliber.","title":"The Use of Gravity in Video\u00a0Games","updated_at":"2014-06-12T08:29:49Z","url":"http://venturebeat.com/2012/03/28/the-use-of-gravity-in-video-games/"},{"contact_type":"organization","created_at":"2014-06-12T08:29:48Z","domain":"venturebeat.com","id":1590138,"news_source":"VentureBeat","publication_date":"2012-03-30T12:12:36Z","slug":"virtual-mirrors","summary":"Guest Post The mobile experience is in a renaissance period, from phones to tablets to autos and more. We\u2019re seeing multi-core processors come to mobile devices to enable new applications like intense gaming and HD video playback, and we\u2019re seeing advanced user interfaces, such as gesture and eye tracking, that could greatly improve the mobile experience. Then there\u2019s Near Field Communications (NFC). Many predict NFC will bring one of the most significant improvements to the mobile experience of all.","title":"Get ready: NFC is nearing its tipping\u00a0point","updated_at":"2014-06-12T08:29:47Z","url":"http://venturebeat.com/2012/03/30/get-ready-nfc-is-nearing-its-tipping-point/"},{"contact_type":"organization","created_at":"2014-06-12T08:29:46Z","domain":"venturebeat.com","id":1590137,"news_source":"VentureBeat","publication_date":"2012-07-15T08:00:02Z","slug":"virtual-mirrors","summary":"\nChris Petrovic (pictured above) is the general manager of GameStop Digital Ventures. His job is to make sure that the world\u2019s largest video game retailer crosses over into the digital era, when gamers are as likely to download a digital game to their computers or phones as they are to walk into a store and buy a disk. GameStop still has 6,614 stores and annual revenues of $49.5 billion. Within a couple of years, the company wants to grow its digital revenues to $1.5 billion a year. The retailer grew its downloadable content sales by 315 percent last year, and it has acquired digital game startups Kongregate, Spawn Labs, and Impulse. Will that be enough for the company to \u201ccross over\u201d to the digital age?","title":"Will GameStop\u2019s digital ventures be enough to ward off online threats?\u00a0(interview)","updated_at":"2014-06-12T08:30:35Z","url":"http://venturebeat.com/2012/07/15/will-gamestops-digital-ventures-be-enough-to-ward-off-online-threats-interview/"},{"contact_type":"organization","created_at":"2014-06-12T08:29:44Z","domain":"venturebeat.com","id":1590136,"news_source":"VentureBeat","publication_date":"2012-08-07T14:45:10Z","slug":"virtual-mirrors","summary":"At EA\u2019s Summer Showcase event last week, the publisher featured playable demos for both FIFA 13 and Mass Effect 3 on the Wii\u00a0U.","title":"EA shows off smart Wii U GamePad tricks for FIFA 13 and Mass Effect 3\u00a0(preview)","updated_at":"2014-06-12T08:29:44Z","url":"http://venturebeat.com/2012/08/07/ea-summer-showcase-wii-u-games/"},{"contact_type":"organization","created_at":"2014-06-12T08:29:42Z","domain":"venturebeat.com","id":1590135,"news_source":"VentureBeat","publication_date":"2012-12-15T14:07:00Z","slug":"virtual-mirrors","summary":"Guest Post Using the cloud as a \u201ccheap and deep\u201d repository to host data is now well established, but we\u2019re only beginning to scratch the\u00a0surface.","title":"How the cloud will evolve beyond \u2018cheap and deep\u2019 in\u00a02013","updated_at":"2014-06-12T08:29:42Z","url":"http://venturebeat.com/2012/12/15/how-the-cloud-will-evolve-beyond-cheap-and-deep-in-2013/"},{"contact_type":"organization","created_at":"2014-06-12T08:29:40Z","domain":"venturebeat.com","id":1590134,"news_source":"VentureBeat","publication_date":"2013-01-16T13:00:55Z","slug":"virtual-mirrors","summary":"This is your in-depth introduction to the world and gameplay of Mike Pondsmith\u2019s\u00a0Cyberpunk.","title":"Cyberpunk\u2019s old-school order: The history and future of the tabletop\u00a0games","updated_at":"2014-06-12T08:29:40Z","url":"http://venturebeat.com/2013/01/16/cyberpunks-old-school-order/"},{"contact_type":"organization","created_at":"2014-06-12T08:29:38Z","domain":"venturebeat.com","id":1590133,"news_source":"VentureBeat","publication_date":"2013-01-18T10:00:28Z","slug":"virtual-mirrors","summary":"Mobile apps generated about $18 billion in 2012, up from virtually nothing in 2008. Now it nearly matches web\u00a0revenue.","title":"The mobile app economy is exploding (so, what else is\u00a0new?)","updated_at":"2014-06-12T08:29:37Z","url":"http://venturebeat.com/2013/01/18/the-mobile-app-economy-is-exploding-so-what-else-is-new/"},{"contact_type":"organization","created_at":"2014-06-12T08:29:36Z","domain":"venturebeat.com","id":1590132,"news_source":"VentureBeat","publication_date":"2013-01-31T06:06:36Z","slug":"virtual-mirrors","summary":"Developers and publishers need to make more of an effort to show the consequences and moral weight of violence in video\u00a0games.","title":"Developer responsibility: What\u2019s missing from video game\u00a0violence","updated_at":"2014-06-12T08:29:36Z","url":"http://venturebeat.com/2013/01/31/game-violence-and-developer-responsibility/"},{"contact_type":"organization","created_at":"2014-06-12T08:29:34Z","domain":"venturebeat.com","id":1590131,"news_source":"VentureBeat","publication_date":"2013-06-18T10:00:02Z","slug":"virtual-mirrors","summary":"This year\u2019s E3 featured a multitude of titles with nonlinear gameplay in sprawling environments. Here are pretty much all of\u00a0them.","title":"E3 2013: The year of the open\u00a0world","updated_at":"2014-06-12T08:29:34Z","url":"http://venturebeat.com/2013/06/18/e3-2013-year-of-the-open-world/"},{"contact_type":"organization","created_at":"2014-06-12T08:29:32Z","domain":"venturebeat.com","id":1590130,"news_source":"VentureBeat","publication_date":"2013-08-14T05:58:30Z","slug":"virtual-mirrors","summary":"The open-world crime game rises above its pedigree to create a world worth spending countless hours\u00a0with.","title":"Saints Row IV is relentlessly funny and surprisingly touching\u00a0(review)","updated_at":"2014-06-12T08:29:32Z","url":"http://venturebeat.com/2013/08/14/saints-row-iv-review/"},{"contact_type":"organization","created_at":"2014-06-12T08:29:30Z","domain":"venturebeat.com","id":1590129,"news_source":"VentureBeat","publication_date":"2013-12-10T12:00:08Z","slug":"virtual-mirrors","summary":"Vuzix teamed up with Nokia to create augmented-reality optics that will eventually be used in conventional-size glasses.","title":"Vuzix develops Google Glass-like smart glasses \u2014 but with superior optics and standard\u00a0eyeframes","updated_at":"2014-06-12T08:29:30Z","url":"http://venturebeat.com/2013/12/10/vuzix-has-google-glass-like-smart-glasses-but-with-superior-optics/"},{"contact_type":"organization","created_at":"2014-06-12T08:29:28Z","domain":"venturebeat.com","id":1590128,"news_source":"VentureBeat","publication_date":"2013-12-28T05:02:10Z","slug":"virtual-mirrors","summary":"As I did last year, I thought it would be interesting to survey what the next year has to offer between consoles, handhelds, and PCs focusing mainly on NA by taking a large sampling of what (we hope) will show up on time and go from there with a few thoughts on them in\u00a0general.","title":"A Survey of the 2014\u00a0Gamescape","updated_at":"2014-06-12T08:30:34Z","url":"http://venturebeat.com/2013/12/28/a-survey-of-the-2014-gamescape/"},{"contact_type":"organization","created_at":"2014-06-12T08:29:26Z","domain":"venturebeat.com","id":1590127,"news_source":"VentureBeat","publication_date":"2014-03-10T22:30:24Z","slug":"virtual-mirrors","summary":"My view has become more nuanced after 365 days and 15,243 miles of of blizzards, bird droppings, heat, cold, glitches, groceries, dogs, road trips, drag races, Superchargers, traffic jams, service visits, vampire draw, software updates, and \u201cCheck Tire Pressure Monitoring System\u201d\u00a0warnings.","title":"One year and 15,000 miles with a Tesla Model\u00a0S","updated_at":"2014-06-12T08:30:32Z","url":"http://venturebeat.com/2014/03/10/one-year-and-15000-miles-with-a-tesla-model-s/"},{"contact_type":"organization","created_at":"2014-06-12T08:29:24Z","domain":"venturebeat.com","id":1590126,"news_source":"VentureBeat","publication_date":"2014-03-13T07:22:24Z","slug":"virtual-mirrors","summary":"Fear of illegal activity drives Bitcoin\u00a0regulation in\u00a0Singapore.","title":"Singapore regulates Bitcoin to prevent \u2018money laundering and terrorist financing\u2019","updated_at":"2014-06-12T08:29:24Z","url":"http://venturebeat.com/2014/03/13/singapore-will-regulate-bitcoin-to-prevent-money-laundering-and-terrorist-financing/"},{"contact_type":"organization","created_at":"2014-06-12T08:29:22Z","domain":"venturebeat.com","id":1590125,"news_source":"VentureBeat","publication_date":"2014-04-08T08:12:05Z","slug":"virtual-mirrors","summary":"Sponsored Post MapR Technologies, Inc., provider of the top-ranked distribution for Apache Hadoop, today announced that WE-Ankor, a highly regarded IT specialist based in Petach Tikva, has become a registered partner in Israel, which has a\u00a0high\u2026","title":"WE-Ankor Signs Partnership Agreement with MapR Technologies in\u00a0Israel","updated_at":"2014-06-12T08:29:22Z","url":"http://venturebeat.com/2014/04/08/we-ankor-signs-partnership-agreement-with-mapr-technologies-in-israel/"},{"contact_type":"organization","created_at":"2014-06-12T08:29:20Z","domain":"venturebeat.com","id":1590124,"news_source":"VentureBeat","publication_date":"2014-04-16T04:36:51Z","slug":"virtual-mirrors","summary":"In the explosion of marketing technology over the past three years that has seen a tripling in startups with cloud, app, and web-based solutions for your marketing department, there\u2019s one company that has been around almost since the original dot-com boom.","title":"One-to-one marketing, global scale: Sitecore lands L\u2019Or\u00e9al to personalize\u00a0beauty","updated_at":"2014-06-12T08:29:20Z","url":"http://venturebeat.com/2014/04/16/one-to-one-marketing-global-scale-sitecore-lands-loreal-to-personalize-beauty/"},{"contact_type":"organization","created_at":"2014-06-12T08:29:18Z","domain":"venturebeat.com","id":1590123,"news_source":"VentureBeat","publication_date":"2014-04-21T08:30:38Z","slug":"virtual-mirrors","summary":"The EA-owned publisher of third-party games is looking for big hits. It published Angry Birds, but Flappy Bird escaped\u00a0it.","title":"How Chillingo plans to find the next Flappy Bird\u00a0(interview)","updated_at":"2014-06-12T08:29:18Z","url":"http://venturebeat.com/2014/04/21/ed-rumley-interview/"},{"contact_type":"organization","created_at":"2014-06-12T08:29:16Z","domain":"venturebeat.com","id":1590122,"news_source":"VentureBeat","publication_date":"2014-04-24T09:49:21Z","slug":"virtual-mirrors","summary":"If all of Apple\u2019s patents and patent applications actually get turned into products, the future will have arrived.","title":"Apple may let you interact with floating 3D images, patent application\u00a0shows","updated_at":"2014-06-12T08:29:16Z","url":"http://venturebeat.com/2014/04/24/apple-may-soon-let-you-interact-with-floating-3d-images-patent-application-shows/"},{"contact_type":"organization","created_at":"2014-06-12T08:29:13Z","domain":"venturebeat.com","id":1590121,"news_source":"VentureBeat","publication_date":"2014-05-07T17:14:36Z","slug":"virtual-mirrors","summary":"Editor\u2019s Pick Let\u2019s just wait and see if this Helion thing pays off or if the tech giant will just trot out a new cloud strategy in a few\u00a0months.","title":"Why HP\u2019s latest OpenStack position looks intelligent \u2014 in\u00a0theory","updated_at":"2014-06-12T08:29:13Z","url":"http://venturebeat.com/2014/05/07/hp-helion-analysis/"},{"contact_type":"organization","created_at":"2014-06-12T08:29:11Z","domain":"venturebeat.com","id":1590120,"news_source":"VentureBeat","publication_date":"2009-05-16T08:00:00Z","slug":"virtual-mirrors","summary":"Navigating the laws of cyberspace is getting ever more complex as virtual worlds themselves become mirrors of the real world. That\u2019s one clear message from a Stanford University event on legal frontiers for digital media that I attended today.","title":"Real world laws intrude on virtual world\u00a0behavior","updated_at":"2014-06-12T08:29:11Z","url":"http://venturebeat.com/2009/05/16/sofa-king-rude-real-world-laws-intrude-on-virtual-world-behavior/"},{"contact_type":"organization","created_at":"2014-06-12T08:29:09Z","domain":"venturebeat.com","id":1590119,"news_source":"VentureBeat","publication_date":"2009-10-13T08:00:00Z","slug":"virtual-mirrors","summary":"\nScenario 1: I sprint at top-speed toward the edge of a roof, a 10-foot gap, and a 15-foot drop to the roof on the next skyscraper below. Leaping into the air, I lift my legs just high enough to clear the safety rail by an inch. A few crisp seconds of flight; the impact on the roof below; a perfectly executed roll to avoid taking damage, and immediately I\u2019m back at top-speed. I wall-run across a billboard, leap off it to grab the edge of a catwalk, and lift myself up in a smooth and effortless motion.","title":"Parkour and Gaming: When Virtual Experiences Aren\u2019t\u00a0Enough","updated_at":"2014-06-12T08:29:09Z","url":"http://venturebeat.com/2009/10/13/when-virtual-experiences-arent-enough/"},{"contact_type":"organization","created_at":"2014-06-12T08:29:07Z","domain":"venturebeat.com","id":1590118,"news_source":"VentureBeat","publication_date":"2010-01-13T00:22:11Z","slug":"virtual-mirrors","summary":"Cisco Systems, Equifax and three smaller companies have partnered to create United Nations Citizens, a virtual world that has a real economy and is geared toward enabling a virtual shopping mall.","title":"Five companies create United Nations Citizens virtual\u00a0world","updated_at":"2014-06-12T08:29:07Z","url":"http://venturebeat.com/2010/01/13/five-companies-create-united-nations-citizens-virtual-world/"},{"contact_type":"organization","created_at":"2014-06-12T08:29:04Z","domain":"venturebeat.com","id":1590117,"news_source":"VentureBeat","publication_date":"2012-02-15T14:35:06Z","slug":"virtual-mirrors","summary":"\n\tIt\u2019s no secret that video games are intended to be fun, but to relegate the medium to simple entertainment would be na\u00efve. As developers become more willing to experiment with the pallet of available design tools, video games have in turn become more capable of assuming a didactic, instructive tone. In short, we\u2019re learning a lot about ourselves and each other by simply pressing start. And with so many millions of kids and young adults surrendering their afternoons to Skyrim, Fallout 3 and Star Wars: The Old Republic, it would be folly to ignore the implications of those lessons.","title":"The hard lessons of morality in a virtual\u00a0world","updated_at":"2014-06-12T08:29:04Z","url":"http://venturebeat.com/2012/02/15/the-hard-lessons-of-morality-in-a-virtual-world/"},{"contact_type":"organization","created_at":"2014-06-12T08:29:02Z","domain":"venturebeat.com","id":1590116,"news_source":"VentureBeat","publication_date":"2014-01-06T07:00:13Z","slug":"virtual-mirrors","summary":"Gamers and video fans are the targets of Avegant\u2019s Glyph virtual retina\u00a0display.","title":"Avegant Glyph virtual retinal display is like shining an 80-inch TV image on your\u00a0eyeballs","updated_at":"2014-06-12T08:29:02Z","url":"http://venturebeat.com/2014/01/06/avegant-glyph-retina-display-is-like-shining-an-80-inch-tv-image-on-your-eyeballs/"},{"contact_type":"organization","created_at":"2014-06-12T08:28:50Z","domain":"venturebeat.com","id":1590115,"news_source":"VentureBeat","publication_date":"2013-02-11T11:12:06Z","slug":"castrol","summary":"RepairPal.com uses data to provide consumers with credible information about car repairs, and it received $13 million to build out its product and\u00a0network.","title":"Cars.com invests in RepairPal to try to keep mechanics\u00a0honest","updated_at":"2014-06-12T08:28:50Z","url":"http://venturebeat.com/2013/02/11/cars-com-invests-in-repairpal-to-keep-mechanics-honest/"},{"contact_type":"organization","created_at":"2014-06-12T08:28:44Z","domain":"venturebeat.com","id":1590114,"news_source":"VentureBeat","publication_date":"2013-02-11T11:12:06Z","slug":"bp-castrol","summary":"RepairPal.com uses data to provide consumers with credible information about car repairs, and it received $13 million to build out its product and\u00a0network.","title":"Cars.com invests in RepairPal to try to keep mechanics\u00a0honest","updated_at":"2014-06-12T08:28:44Z","url":"http://venturebeat.com/2013/02/11/cars-com-invests-in-repairpal-to-keep-mechanics-honest/"},{"contact_type":"organization","created_at":"2014-06-12T08:23:52Z","domain":"venturebeat.com","id":1590113,"news_source":"VentureBeat","publication_date":"2009-10-28T16:59:23Z","slug":"broadbase","summary":"\nMotorola turned to employees for new phone ideas \u2014 \u201cWhy should we trust you?\u201d one employee blurted to co-CEO Sanjay Jha a few minutes into his first meeting with employees to gather new ideas for the company\u2019s mobile phone handsets. Motorola corporate culture had stalled, and Jha wanted to jump-start it. He pressed forward, bringing employees not experienced at product design or product management into the brainstorming process for this year\u2019s lineup of handsets.","title":"5 O''Clock Roundup: Yahoo''s communication engine, Motorola''s idea factory, and\u00a0more","updated_at":"2014-06-12T08:23:52Z","url":"http://venturebeat.com/2009/10/28/137961/"},{"contact_type":"organization","created_at":"2014-06-12T08:23:44Z","domain":"venturebeat.com","id":1590112,"news_source":"VentureBeat","publication_date":"2011-08-24T10:15:26Z","slug":"marc-and-vinit","summary":"Today, Lot18, a daily deals site for wine lovers, got a financial nod from two people known for smart business moves. Lot18 announced funding from the founders of Quidsi\u00a0(Diapers.com and Soap.com), which was acquired by Amazon for $545 million in 2010.","title":"Wine deals site Lot18 gets funding from Diapers.com\u00a0founders","updated_at":"2014-06-12T08:23:43Z","url":"http://venturebeat.com/2011/08/24/wine-deals-site-lot18-gets-funding-from-diapers-com-founders/"},{"contact_type":"organization","created_at":"2014-06-12T08:23:42Z","domain":"venturebeat.com","id":1590111,"news_source":"VentureBeat","publication_date":"2012-02-14T02:02:52Z","slug":"marc-and-vinit","summary":"\n\n\t\tGuild Wars 2 is an upcoming massively multiplayer online role-playing game that is in development by ArenaNet. The game is set in the fantasy world of Tyria and follows the reemergence of Destiny\u2019s Edge, a disbanded guild dedicated to fighting the Elder Dragons.","title":"A Guide to Guild Wars\u00a02","updated_at":"2014-06-12T08:23:42Z","url":"http://venturebeat.com/2012/02/14/a-guide-to-guild-wars-2/"},{"contact_type":"organization","created_at":"2014-06-12T08:23:40Z","domain":"venturebeat.com","id":1590110,"news_source":"VentureBeat","publication_date":"2013-12-28T05:02:10Z","slug":"marc-and-vinit","summary":"As I did last year, I thought it would be interesting to survey what the next year has to offer between consoles, handhelds, and PCs focusing mainly on NA by taking a large sampling of what (we hope) will show up on time and go from there with a few thoughts on them in\u00a0general.","title":"A Survey of the 2014\u00a0Gamescape","updated_at":"2014-06-12T08:23:40Z","url":"http://venturebeat.com/2013/12/28/a-survey-of-the-2014-gamescape/"},{"contact_type":"organization","created_at":"2014-06-12T08:23:38Z","domain":"venturebeat.com","id":1590109,"news_source":"VentureBeat","publication_date":"2014-04-05T00:00:14Z","slug":"marc-and-vinit","summary":"\nIf you are fascinated by Greek mythology, with fake gods, goddesses, demi-gods, heroes, and oracles of ancient Greece and Rome inspiring you, you\u2019ll want to take a look at these below five games.","title":"5 Greek Mythology Mobile Games to Whet Your\u00a0Appetite","updated_at":"2014-06-12T08:23:37Z","url":"http://venturebeat.com/2014/04/05/5-greek-mythology-mobile-games-to-whet-your-appetite/"},{"contact_type":"organization","created_at":"2014-06-12T08:08:03Z","domain":"techcrunch.com","id":1590108,"news_source":"TechCrunch","publication_date":"2014-06-12T08:08:01Z","slug":"userevents","summary":"LiveOps, an early mover in the area of cloud-based enterprise services, acquires the Canadian startup UserEvents to help fill out its cloud platform business.","title":"LiveOps Acquires UserEvents To Expand Its Cloud Contact Center Platform","updated_at":"2014-06-12T08:08:03Z","url":"http://techcrunch.com/2014/01/27/liveops-raises-another-30m-acquires-userevents-to-expand-its-cloud-contact-center-platform-with-routing/"},{"contact_type":"organization","created_at":"2014-06-12T08:06:24Z","domain":"venturebeat.com","id":1590107,"news_source":"VentureBeat","publication_date":"2014-01-06T06:00:13Z","slug":"it-project","summary":"Keecker robot can also capture audio and video in a 360-degree\u00a0mode.","title":"Keecker robot can project digital art and video in your\u00a0home","updated_at":"2014-06-12T08:06:24Z","url":"http://venturebeat.com/2014/01/06/keecker-robot-can-project-digital-art-and-video-in-your-home/"},{"contact_type":"organization","created_at":"2014-06-12T08:06:22Z","domain":"venturebeat.com","id":1590106,"news_source":"VentureBeat","publication_date":"2014-01-07T10:32:50Z","slug":"it-project","summary":"Buried within a lengthy CES keynote, Sony pulled out some big media announcements that could change the way we watch\u00a0TV.","title":"Sony announces a dreamy short-range 4K projector & cable-kiling cloud TV\u00a0service","updated_at":"2014-06-12T08:06:22Z","url":"http://venturebeat.com/2014/01/07/sony-announces-a-dreamy-short-range-4k-projector-cable-kiling-cloud-tv-service/"},{"contact_type":"organization","created_at":"2014-06-12T08:06:20Z","domain":"venturebeat.com","id":1590105,"news_source":"VentureBeat","publication_date":"2014-01-07T18:56:59Z","slug":"it-project","summary":"It\u2019s Android like you\u2019ve never seen it before: Projected large, and still\u00a0touch-enabled.","title":"Play Angry Birds right on your wall: Touchjet\u2019s interactive Android projector debuts at\u00a0CES","updated_at":"2014-06-12T08:06:20Z","url":"http://venturebeat.com/2014/01/07/play-angry-birds-right-on-your-wall-touchjets-interactive-android-projector-debuts-at-ces/"},{"contact_type":"organization","created_at":"2014-06-12T08:06:18Z","domain":"venturebeat.com","id":1590104,"news_source":"VentureBeat","publication_date":"2014-01-17T10:37:31Z","slug":"it-project","summary":"Editor\u2019s Pick A Kickstarter kerfuffle.","title":"This guy\u2019s startup helps Kickstarter projects ship, but his own backers are calling\u00a0BS","updated_at":"2014-06-12T08:06:18Z","url":"http://venturebeat.com/2014/01/17/this-guys-startup-helps-kickstarter-projects-ship-but-his-own-backers-are-calling-bs/"},{"contact_type":"organization","created_at":"2014-06-12T08:06:16Z","domain":"venturebeat.com","id":1590103,"news_source":"VentureBeat","publication_date":"2014-01-30T03:00:44Z","slug":"it-project","summary":"Berlin-based company builder Project A has won over two new investors for portfolio company\u00a0Kyto, a\u00a0B2B marketing service. According to online magazine Deutsche Startups, Bauer Digital and Creathor Venture have invested an unknown amount in the recently-launched startup.","title":"Berlin company builder Project A secures funding for two of its\u00a0startups","updated_at":"2014-06-12T08:06:16Z","url":"http://venturebeat.com/2014/01/30/berlin-company-builder-project-a-secures-funding-for-two-of-its-startups/"},{"contact_type":"organization","created_at":"2014-06-12T08:06:14Z","domain":"venturebeat.com","id":1590102,"news_source":"VentureBeat","publication_date":"2014-02-03T12:00:59Z","slug":"it-project","summary":"Will Microsoft be able to ignite a creative revolution with Project\u00a0Spark?","title":"Project Spark is Microsoft\u2019s attempt to capture the magic of a Minecraft-like sandbox\u00a0(interview)","updated_at":"2014-06-12T08:06:14Z","url":"http://venturebeat.com/2014/02/03/microsofts-team-dakota-aims-for-user-generated-magic-with-project-spark-interview/"},{"contact_type":"organization","created_at":"2014-06-12T08:06:12Z","domain":"venturebeat.com","id":1590101,"news_source":"VentureBeat","publication_date":"2014-02-20T14:20:15Z","slug":"it-project","summary":"So this is why Google held on to Motorola\u2019s advanced hardware group.","title":"Google\u2019s ambitious push for mobile 3D mapping starts with Project Tango: A Kinect-like\u00a0smartphone","updated_at":"2014-06-12T08:06:12Z","url":"http://venturebeat.com/2014/02/20/googles-ambitious-push-for-mobile-3d-mapping-starts-project-tango-a-kinect-like-smartphone/"},{"contact_type":"organization","created_at":"2014-06-12T08:06:10Z","domain":"venturebeat.com","id":1590100,"news_source":"VentureBeat","publication_date":"2014-02-27T07:46:08Z","slug":"it-project","summary":"Surprisingly, Google doesn\u2019t see its ambitious Project Ara modular smartphone as something just for geeks.","title":"Google aims for a basic $50 modular phone next year, dishes more on Project\u00a0Ara","updated_at":"2014-06-12T08:06:10Z","url":"http://venturebeat.com/2014/02/27/google-aims-for-a-basic-50-modular-phone-next-year-dishes-more-on-project-ara/"},{"contact_type":"organization","created_at":"2014-06-12T08:06:08Z","domain":"venturebeat.com","id":1590099,"news_source":"VentureBeat","publication_date":"2014-03-04T06:00:19Z","slug":"it-project","summary":"The developers of Project Spark, a free toolkit for novice game makers, gave us their picks for the best user-generated content they\u2019ve seen so\u00a0far.","title":"Project Spark developers share users\u2019 steampunk, apocalyptic, and pixel-art\u00a0creations","updated_at":"2014-06-12T08:06:08Z","url":"http://venturebeat.com/2014/03/04/project-spark-developers-share-users-steampunk-pixel-art-and-apocalyptic-creations-preview/"},{"contact_type":"organization","created_at":"2014-06-12T08:06:06Z","domain":"venturebeat.com","id":1590098,"news_source":"VentureBeat","publication_date":"2014-03-04T06:05:04Z","slug":"it-project","summary":"You can play or create in this open world\u00a0\u201csandbox.\u201d","title":"Will Project Spark be Microsoft\u2019s Minecraft?","updated_at":"2014-06-12T08:06:06Z","url":"http://venturebeat.com/2014/03/04/will-project-spark-be-microsofts-minecraft/"},{"contact_type":"organization","created_at":"2014-06-12T08:06:04Z","domain":"venturebeat.com","id":1590097,"news_source":"VentureBeat","publication_date":"2014-03-04T09:12:09Z","slug":"it-project","summary":"Sponsored Post 33Across (www.33Across.com), a leading advertising technology company, today announced its first milestone since the launch of its Intent Signal Platform two weeks ago with the signing of its one millionth publisher partner,\u00a0Project\u2026","title":"33Across Signs Project Nursery as 1 Millionth Publisher, Expands Reach and Scale of i...","updated_at":"2014-06-12T08:06:04Z","url":"http://venturebeat.com/2014/03/04/33across-signs-project-nursery-as-1-millionth-publisher-expands-reach-and-scale-of-its-intent-signal-platform/"},{"contact_type":"organization","created_at":"2014-06-12T08:06:02Z","domain":"venturebeat.com","id":1590096,"news_source":"VentureBeat","publication_date":"2014-03-05T09:30:10Z","slug":"it-project","summary":"We have 10 codes to give away. Here\u2019s how you can snag\u00a0one.","title":"GamesBeat Giveaway: Project Spark beta for Xbox\u00a0One","updated_at":"2014-06-12T08:06:02Z","url":"http://venturebeat.com/2014/03/05/gamesbeat-giveaway-project-spark-beta-for-xbox-one/"},{"contact_type":"organization","created_at":"2014-06-12T08:06:00Z","domain":"venturebeat.com","id":1590095,"news_source":"VentureBeat","publication_date":"2014-03-06T05:30:59Z","slug":"it-project","summary":"Sponsored Post The smartwatch market is expected to grow from 15 million devices to 373 million devices by 2020, NextMarket Insights predicts. With so much competition in the market, from small start-ups to tech giants, the toughest challenge smartwatch manufacturers will face is differentiating\u00a0themselves.","title":"4 Kickstarter projects take on tech giants in the wearables\u00a0industry","updated_at":"2014-06-12T08:06:00Z","url":"http://venturebeat.com/2014/03/06/4-kickstarter-projects-taking-on-tech-giants-in-the-wearables-industry/"},{"contact_type":"organization","created_at":"2014-06-12T08:05:58Z","domain":"venturebeat.com","id":1590094,"news_source":"VentureBeat","publication_date":"2014-03-06T13:04:45Z","slug":"it-project","summary":"Over the past few months, Microsoft Bing employees have been quietly testing a new \u201cincubation\u00a0project.\u201d","title":"A shift in Microsoft\u2019s culture: Inside Bing\u2019s new incubation project\u00a0(exclusive)","updated_at":"2014-06-12T08:05:58Z","url":"http://venturebeat.com/2014/03/06/a-shift-in-microsofts-culture-inside-bings-new-incubation-project-exclusive/"},{"contact_type":"organization","created_at":"2014-06-12T08:05:56Z","domain":"venturebeat.com","id":1590093,"news_source":"VentureBeat","publication_date":"2014-03-18T09:26:07Z","slug":"it-project","summary":"Google has officially launched Android Wear, an initiative to extend the Android operating system to wearable tech.","title":"Google launches Android Wear: A new project to bring Android to wearables like\u00a0smartwatches","updated_at":"2014-06-12T08:05:56Z","url":"http://venturebeat.com/2014/03/18/google-launches-android-wear-a-new-project-to-bring-android-to-wearables-like-smartwatches/"},{"contact_type":"organization","created_at":"2014-06-12T08:05:54Z","domain":"venturebeat.com","id":1590092,"news_source":"VentureBeat","publication_date":"2014-03-18T18:05:00Z","slug":"it-project","summary":"Sony believes that VR will fundamentally change the rules of\u00a0gaming.","title":"Project Morpheus: Sony announces its virtual-reality headset for PlayStation\u00a04","updated_at":"2014-06-12T08:05:54Z","url":"http://venturebeat.com/2014/03/18/project-morpheus-sony-announces-its-virtual-reality-headset-for-playstation-4/"},{"contact_type":"organization","created_at":"2014-06-12T08:05:52Z","domain":"venturebeat.com","id":1590091,"news_source":"VentureBeat","publication_date":"2014-03-19T05:00:54Z","slug":"it-project","summary":"Sponsored Post OpenX Technologies, Inc. (OpenX), a global leader in digital and mobile advertising technology, and Digiday, the leading media company and community for digital media, marketing and advertising professionals, today announced the\u00a0results\u2026","title":"OpenX and Digiday Research Projects Significant Programmatic Growth for Native and Vi...","updated_at":"2014-06-12T08:05:52Z","url":"http://venturebeat.com/2014/03/19/openx-and-digiday-research-projects-significant-programmatic-growth-for-native-and-video-on-mobile-devices/"},{"contact_type":"organization","created_at":"2014-06-12T08:05:50Z","domain":"venturebeat.com","id":1590090,"news_source":"VentureBeat","publication_date":"2014-03-19T18:40:35Z","slug":"it-project","summary":"It takes one demo to turn a VR skeptic into someone who gets the new\u00a0tech.","title":"A shark attack convinced me that Sony\u2019s Project Morpheus makes virtual reality\u00a0work","updated_at":"2014-06-12T08:05:50Z","url":"http://venturebeat.com/2014/03/19/a-shark-attack-convinced-me-that-sonys-project-morpheus-makes-virtual-reality-work/"},{"contact_type":"organization","created_at":"2014-06-12T08:05:48Z","domain":"venturebeat.com","id":1590089,"news_source":"VentureBeat","publication_date":"2014-03-20T08:30:01Z","slug":"it-project","summary":"Editor\u2019s Pick Today\u2019s VR experiences are more like the movies than you might\u00a0imagine.","title":"Project Morpheus and Oculus Rift are more like \u2018The Matrix\u2019 and the holodeck than you\u00a0think","updated_at":"2014-06-12T08:05:48Z","url":"http://venturebeat.com/2014/03/20/3-examples-of-virtual-reality-in-fiction-and-how-they-compare-to-oculus-rift-project-morpheus-and-other-vr-devices/"},{"contact_type":"organization","created_at":"2014-06-12T08:05:46Z","domain":"venturebeat.com","id":1590088,"news_source":"VentureBeat","publication_date":"2014-03-20T09:10:38Z","slug":"it-project","summary":"Advertising platform Rubicon Project has announced terms for an initial public offering today that will have the company seeking to raise $108 million.","title":"Ad platform Rubicon Project sets $108M\u00a0IPO","updated_at":"2014-06-12T08:05:46Z","url":"http://venturebeat.com/2014/03/20/ad-platform-rubicon-project-sets-108m-ipo/"},{"contact_type":"organization","created_at":"2014-06-12T08:05:44Z","domain":"venturebeat.com","id":1590087,"news_source":"VentureBeat","publication_date":"2014-03-22T04:42:56Z","slug":"it-project","summary":"\nI\u2019ll admit it and tell anyone: I\u2019m not a gamer. I\u2019d rather spend my time crafting essays, articles and books instead of pressing A or X or figuring out what that button on the back of the Xbox One controller does.","title":"A non-gamer\u2019s first look at Project Spark beta on Xbox\u00a0One","updated_at":"2014-06-12T08:05:44Z","url":"http://venturebeat.com/2014/03/22/a-non-gamers-first-look-at-project-spark-beta-on-xbox-one/"},{"contact_type":"organization","created_at":"2014-06-12T08:05:42Z","domain":"venturebeat.com","id":1590086,"news_source":"VentureBeat","publication_date":"2014-03-26T11:29:12Z","slug":"it-project","summary":"Oculus founder Palmer Luckey thinks that most Morpheus games will end up on\u00a0Rift.","title":"Founder of Facebook\u2019s new virtual-reality company: Sony\u2019s Project Morpheus is \u2018a good thing for\u00a0VR\u2019","updated_at":"2014-06-12T08:05:42Z","url":"http://venturebeat.com/2014/03/26/founder-of-facebooks-new-virtual-reality-company-sonys-project-morpheus-is-a-good-thing-for-vr/"},{"contact_type":"organization","created_at":"2014-06-12T08:05:40Z","domain":"venturebeat.com","id":1590085,"news_source":"VentureBeat","publication_date":"2014-03-27T11:53:13Z","slug":"it-project","summary":"So far, Realty Mogul says its platform has been used to fund properties totaling more than $100 million in\u00a0value.","title":"Investment for the rest of us: Here\u2019s a cool company that crowdfunds big real estate\u00a0projects","updated_at":"2014-06-12T08:05:40Z","url":"http://venturebeat.com/2014/03/27/investment-for-the-rest-of-us-heres-a-cool-company-that-crowdfunds-big-real-estate-projects/"},{"contact_type":"organization","created_at":"2014-06-12T08:05:38Z","domain":"venturebeat.com","id":1590084,"news_source":"VentureBeat","publication_date":"2014-04-03T10:24:12Z","slug":"it-project","summary":"Amy Hennig left Naughty Dog earlier this year. She will bring her magic to the Star Wars\u00a0universe.","title":"Uncharted mastermind Amy Hennig is directing a Star Wars project for Electronic\u00a0Arts","updated_at":"2014-06-12T08:05:38Z","url":"http://venturebeat.com/2014/04/03/uncharted-mastermind-amy-hennig-is-directing-a-star-wars-project-for-electronic-arts-visceral-games/"},{"contact_type":"organization","created_at":"2014-06-12T08:05:36Z","domain":"venturebeat.com","id":1590083,"news_source":"VentureBeat","publication_date":"2014-04-04T07:20:59Z","slug":"it-project","summary":"\u201cThis phone can flow and adapt just as much as our lives flow and adapt, and that in itself is an aesthetic,\u201d said Ara design head Daniel\u00a0Makoski.","title":"Project Ara video offers a tantalizing peek at Google\u2019s modular\u00a0smartphone","updated_at":"2014-06-12T08:05:36Z","url":"http://venturebeat.com/2014/04/04/project-ara-video-offers-a-tantalizing-peek-at-googles-modular-smartphone/"},{"contact_type":"organization","created_at":"2014-06-12T08:05:34Z","domain":"venturebeat.com","id":1590082,"news_source":"VentureBeat","publication_date":"2014-04-10T12:51:57Z","slug":"it-project","summary":"Tim Schafer wants you to know about indie adventure game Last\u00a0Life.","title":"Kickstarter project Last Life is a murder mystery on Mars \u2014 and has Double Fine\u2019s seal of\u00a0approval","updated_at":"2014-06-12T08:05:34Z","url":"http://venturebeat.com/2014/04/10/kickstarter-project-last-life-is-a-murder-mystery-on-mars-and-has-double-fines-seal-of-approval/"},{"contact_type":"organization","created_at":"2014-06-12T08:05:32Z","domain":"venturebeat.com","id":1590081,"news_source":"VentureBeat","publication_date":"2014-04-11T08:45:42Z","slug":"it-project","summary":"Guest Post With Project Tango, we are one massive step closer to a world where all PCs, tablets and smartphones have 3D\u00a0sensors.","title":"5 ways Project Tango, Google\u2019s 3D mapping initiative, can change how we interact with\u00a0tech","updated_at":"2014-06-12T08:05:32Z","url":"http://venturebeat.com/2014/04/11/5-ways-project-tango-googles-3d-mapping-initiative-can-change-the-way-we-interact-with-tech/"},{"contact_type":"organization","created_at":"2014-06-12T08:05:30Z","domain":"venturebeat.com","id":1590080,"news_source":"VentureBeat","publication_date":"2014-04-14T13:09:36Z","slug":"it-project","summary":"Google and Facebook are now taking their war up into the sky, vying to provide potential new users not only with affordable devices and mobile services, but also access to the Internet\u00a0itself.","title":"Google buys Titan Aerospace to make more drones for Project\u00a0Loon","updated_at":"2014-06-12T08:05:30Z","url":"http://venturebeat.com/2014/04/14/google-buys-titan-aerospace-to-make-more-drones-for-project-loon/"},{"contact_type":"organization","created_at":"2014-06-12T08:05:28Z","domain":"venturebeat.com","id":1590079,"news_source":"VentureBeat","publication_date":"2014-04-18T09:51:35Z","slug":"it-project","summary":"\u201cThere\u2019s no tool currently available that would do what we want to do using secure, free software. With a system like this in place, EFF\u2019s efficacy in advocating for your rights can increase\u00a0dramatically.\u201d","title":"An open source success: EFF \u2018awed\u2019 by response to project for easily contacting\u00a0Congress","updated_at":"2014-06-12T08:05:28Z","url":"http://venturebeat.com/2014/04/18/eff-contact-congress-project/"},{"contact_type":"organization","created_at":"2014-06-12T08:05:26Z","domain":"venturebeat.com","id":1590078,"news_source":"VentureBeat","publication_date":"2014-04-20T12:11:54Z","slug":"it-project","summary":"The latest full-time addition to Google\u2019s secretive anti-aging initiative, Project Calico, is Cynthia Kenyon, a high-profile biochemist and biophysicist at the University of California, San\u00a0Francisco.","title":"Google scoops up another high-profile scientist for anti-death\u00a0project","updated_at":"2014-06-12T08:05:26Z","url":"http://venturebeat.com/2014/04/20/google-scoops-up-another-high-profile-scientist-for-anti-death-project/"},{"contact_type":"organization","created_at":"2014-06-12T08:05:24Z","domain":"venturebeat.com","id":1590077,"news_source":"VentureBeat","publication_date":"2014-04-24T17:09:46Z","slug":"it-project","summary":"New temporary CEO, check. New CTO, check. Mozilla is getting everything back in order after the Brendan Eich\u00a0debacle.","title":"Mozilla\u2019s new CTO is Andreas Gal, who stuck around after a one-off project with\u00a0Eich","updated_at":"2014-06-12T08:05:24Z","url":"http://venturebeat.com/2014/04/24/mozillas-new-cto-is-andreas-gal-who-stuck-around-after-a-one-off-project-with-eich/"},{"contact_type":"organization","created_at":"2014-06-12T08:05:22Z","domain":"venturebeat.com","id":1590076,"news_source":"VentureBeat","publication_date":"2014-04-28T06:00:18Z","slug":"it-project","summary":"Xbox Entertainment Studios chief Nancy Tellem confirms that two major Halo TV projects are in the\u00a0works.","title":"Microsoft is taking Halo beyond gaming with two television\u00a0projects","updated_at":"2014-06-12T08:05:22Z","url":"http://venturebeat.com/2014/04/28/microsof-has-set-in-motion-two-television-projects-based-on-halo/"},{"contact_type":"organization","created_at":"2014-06-12T08:05:20Z","domain":"venturebeat.com","id":1590075,"news_source":"VentureBeat","publication_date":"2014-04-30T08:00:19Z","slug":"it-project","summary":"OpenWorm is aimed at unraveling the mysteries of\u00a0life.","title":"OpenWorm project wants you to help create the world\u2019s first digital\u00a0organism","updated_at":"2014-06-12T08:05:20Z","url":"http://venturebeat.com/2014/04/30/openworm-is-going-to-be-a-digital-organism-in-your-browser/"},{"contact_type":"organization","created_at":"2014-06-12T08:05:18Z","domain":"venturebeat.com","id":1590074,"news_source":"VentureBeat","publication_date":"2014-05-05T12:03:06Z","slug":"it-project","summary":"Oligarchy is baked into the system in all sorts of ways. But Larry Lessig believes there\u2019s enough small-donor cash to outmatch the 1% that typically steer political\u00a0campaigns.","title":"Creative Commons creator is crowdfunding a project to end political corruption in\u00a0America","updated_at":"2014-06-12T08:05:18Z","url":"http://venturebeat.com/2014/05/05/creative-commons-creator-is-crowdfunding-a-project-to-end-american-political-corruption/"},{"contact_type":"organization","created_at":"2014-06-12T08:05:16Z","domain":"venturebeat.com","id":1590073,"news_source":"VentureBeat","publication_date":"2014-05-16T17:00:09Z","slug":"it-project","summary":"While AT&T is far from the heady, innovative days of Bell Labs in its prime, the telecom giant is still trying to keep that spirit\u00a0alive.","title":"5 of the coolest projects in the works at AT&T\u2019s innovation\u00a0centers","updated_at":"2014-06-12T08:05:16Z","url":"http://venturebeat.com/2014/05/16/5-of-the-coolest-projects-in-the-works-at-atts-innovation-centers/"},{"contact_type":"organization","created_at":"2014-06-12T08:05:14Z","domain":"venturebeat.com","id":1590072,"news_source":"VentureBeat","publication_date":"2014-05-22T10:03:53Z","slug":"it-project","summary":"It looks like virtual-reality headsets\u00a0are\u00a0headed for the mainstream. Fast.","title":"Samsung is making a VR headset to beat Oculus VR and Sony\u2019s Project\u00a0Morpheus","updated_at":"2014-06-12T08:05:14Z","url":"http://venturebeat.com/2014/05/22/samsung-is-making-a-vr-headset-to-beat-oculus-vr-and-sony-morpheus/"},{"contact_type":"organization","created_at":"2014-06-12T08:05:12Z","domain":"venturebeat.com","id":1590071,"news_source":"VentureBeat","publication_date":"2014-05-27T12:00:13Z","slug":"it-project","summary":"Night Light Interactive\u2019s upcoming title has a few ingredients that set it apart from the typical horror game you\u2019ve played a hundred\u00a0times.","title":"Astral projection, friendly ghosts, and other reasons why Whispering Willows isn\u2019t your average horror\u00a0game","updated_at":"2014-06-12T08:05:12Z","url":"http://venturebeat.com/2014/05/27/astral-projection-friendly-ghosts-and-other-reasons-why-whispering-willows-isnt-your-average-horror-game/"},{"contact_type":"organization","created_at":"2014-06-12T08:05:10Z","domain":"venturebeat.com","id":1590070,"news_source":"VentureBeat","publication_date":"2014-06-04T10:20:54Z","slug":"it-project","summary":"From inception to launch, here\u2019s an inside look at Swift \u2013\u00a0courtesy of its creator, Apple\u00a0developer tools director\u00a0Chris Lattner.","title":"Inside the development of Swift, Apple\u2019s passion project 4 years in the\u00a0making","updated_at":"2014-06-12T08:05:10Z","url":"http://venturebeat.com/2014/06/04/inside-the-development-of-swift-apples-passion-project-4-years-in-the-making/"},{"contact_type":"organization","created_at":"2014-06-12T08:05:08Z","domain":"venturebeat.com","id":1590069,"news_source":"VentureBeat","publication_date":"2014-06-05T09:42:18Z","slug":"it-project","summary":"Developers will soon have their crack at Google\u2019s 3D mapping initiative with a new 7-inch tablet.","title":"Google\u2019s latest Project Tango gadget: A 3D mapping 7\u2033 tablet for\u00a0$1,024","updated_at":"2014-06-12T08:05:08Z","url":"http://venturebeat.com/2014/06/05/googles-latest-project-tango-gadget-a-3d-mapping-7-tablet-for-1024/"},{"contact_type":"organization","created_at":"2014-06-12T08:05:06Z","domain":"venturebeat.com","id":1590068,"news_source":"VentureBeat","publication_date":"2014-06-11T08:00:19Z","slug":"it-project","summary":"Sony\u2019s U.S. game boss says his teams are open to experimentation as well as new\u00a0franchises.","title":"Sony\u2019s Scott Rohde on game delays, beating Microsoft, and Project\u00a0Morpheus","updated_at":"2014-06-12T08:05:06Z","url":"http://venturebeat.com/2014/06/11/sonys-scott-rohde-on-game-delays-beating-microsoft-and-project-morpheus/"},{"contact_type":"organization","created_at":"2014-06-12T08:04:56Z","domain":"venturebeat.com","id":1590067,"news_source":"VentureBeat","publication_date":"2014-04-16T21:00:31Z","slug":"were-not-afraid","summary":"Editor\u2019s Pick Jesse Pujji launched Ampush with his own cash and connected it to Facebook in 2010. Now Facebook accounts for nearly 90 percent of the company\u2019s\u00a0revenue.","title":"Ampush chief Jesse Pujji on mobile: \u2018Your client is your\u00a0god\u2019","updated_at":"2014-06-12T08:04:56Z","url":"http://venturebeat.com/2014/04/16/ampush-chief-jesse-pujji-on-mobile-your-client-is-your-god/"},{"contact_type":"organization","created_at":"2014-06-12T08:04:54Z","domain":"venturebeat.com","id":1590066,"news_source":"VentureBeat","publication_date":"2014-05-02T08:58:20Z","slug":"were-not-afraid","summary":"Early-stage founders can get into trouble when they find themselves on a larger stage, and the past week has provided two stark examples: the founders of RadiumOne and\u00a0GitHub.","title":"Startup founders don\u2019t have to be\u00a0jerks","updated_at":"2014-06-12T08:04:54Z","url":"http://venturebeat.com/2014/05/02/dylans-desk-truth-consequences-in-silicon-valley/"},{"contact_type":"organization","created_at":"2014-06-12T08:04:52Z","domain":"venturebeat.com","id":1590065,"news_source":"VentureBeat","publication_date":"2014-05-02T12:30:13Z","slug":"were-not-afraid","summary":"We ran a story earlier this week on Eric Schiermeyer, the co-founder of Zynga and the analytics expert behind its success, and his new game studio called Luminary. But I had a nice walk with Schiermeyer on the coastal cliffs at Half Moon Bay where our conversation drifted across many other subjects.","title":"A walk on the California coast with Eric Schiermeyer, the cofounder and former analytics expert at Zynga\u00a0(interview)","updated_at":"2014-06-12T08:04:52Z","url":"http://venturebeat.com/2014/05/02/a-walk-on-the-california-coast-with-eric-schiermeyer-the-former-analytics-expert-at-zynga-interview/"},{"contact_type":"organization","created_at":"2014-06-12T08:04:50Z","domain":"venturebeat.com","id":1590064,"news_source":"VentureBeat","publication_date":"2014-05-06T09:30:35Z","slug":"were-not-afraid","summary":"Rovio soft launches Retry, a simple mobile game with difficult mechanics, in Canada, Finland, and\u00a0Poland.","title":"Angry Birds developer gets all Flappy with its latest mobile\u00a0release","updated_at":"2014-06-12T08:04:50Z","url":"http://venturebeat.com/2014/05/06/angry-birds-developer-gets-all-flappy-with-its-latest-mobile-release/"},{"contact_type":"organization","created_at":"2014-06-12T08:04:49Z","domain":"huffingtonpost.com","id":1590063,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"notify","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

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Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


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\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
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\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
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\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
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\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
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\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
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\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
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\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
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\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
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\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
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\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
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\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
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\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
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\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
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\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
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\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
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\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
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\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
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\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
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\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
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\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
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A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


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\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
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\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
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\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
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\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
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\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
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\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
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\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
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\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
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\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
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Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

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\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
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\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
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\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
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\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
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\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
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\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
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\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
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\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
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\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
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\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
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\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
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\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
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\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
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\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
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\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
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\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
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\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
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\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
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\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
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Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

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\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
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\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
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\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
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\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
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\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
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\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
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\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
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\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
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\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
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\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
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\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:04:49Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:04:48Z","domain":"venturebeat.com","id":1590062,"news_source":"VentureBeat","publication_date":"2014-05-09T09:00:21Z","slug":"were-not-afraid","summary":"Nintendo is working on a Skylanders-style Mario game as well as hardware with \u201cnew thinking\u201d for emerging\u00a0markets.","title":"Nintendo turns to toys and China \u2014 but these won\u2019t fix what\u2019s\u00a0wrong","updated_at":"2014-06-12T08:04:48Z","url":"http://venturebeat.com/2014/05/09/nintendo-turns-to-toys-and-china-but-those-wont-fix-whats-wrong/"},{"contact_type":"organization","created_at":"2014-06-12T08:04:47Z","domain":"huffingtonpost.com","id":1590061,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"factual","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:04:47Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:04:46Z","domain":"venturebeat.com","id":1590060,"news_source":"VentureBeat","publication_date":"2014-05-09T11:00:56Z","slug":"were-not-afraid","summary":"Unity was at the right place and time when mobile games took off. Now it is expanding into services and game asset sales because it doesn\u2019t like to see game developers\u00a0die.","title":"CEO David Helgason on why Unity has expanded into mobile game-dev services\u00a0(interview)","updated_at":"2014-06-12T08:04:46Z","url":"http://venturebeat.com/2014/05/09/ceo-david-helgason-on-why-unity-has-expanded-into-mobile-game-dev-services-interview/"},{"contact_type":"organization","created_at":"2014-06-12T08:04:45Z","domain":"huffingtonpost.com","id":1590059,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"none","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:04:45Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:04:44Z","domain":"venturebeat.com","id":1590058,"news_source":"VentureBeat","publication_date":"2014-05-14T09:52:08Z","slug":"were-not-afraid","summary":"The Walking Dead: Season Two Episode Three \u2014 In Harm\u2019s Way is the most brutal entry in the series to\u00a0date.","title":"Growing up is hard to do in The Walking Dead: Season Two \u2014 Episode Three\u00a0(review)","updated_at":"2014-06-12T08:04:44Z","url":"http://venturebeat.com/2014/05/14/the-walking-dead-season-two-episode-three-review/"},{"contact_type":"organization","created_at":"2014-06-12T08:04:43Z","domain":"huffingtonpost.com","id":1590057,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"zergnet","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:04:43Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:04:42Z","domain":"venturebeat.com","id":1590056,"news_source":"VentureBeat","publication_date":"2014-05-26T12:30:23Z","slug":"were-not-afraid","summary":"Five global investors weigh in on the state of investing in the game business \u2014 and how entrepreneurs can maneuver in this heady\u00a0environment.","title":"Has game investing turned into a gold mine or risky bubble\u00a0speculation?","updated_at":"2014-06-12T08:04:42Z","url":"http://venturebeat.com/2014/05/26/has-game-investing-turned-into-a-gold-mine-or-risky-bubble-speculation/"},{"contact_type":"organization","created_at":"2014-06-12T08:04:41Z","domain":"huffingtonpost.com","id":1590055,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"blackberry","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:04:41Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:04:40Z","domain":"venturebeat.com","id":1590054,"news_source":"VentureBeat","publication_date":"2014-06-01T04:00:04Z","slug":"were-not-afraid","summary":"Guest Post If you have read anything about online advertising in the past year, you may be afraid that the industry is about to collapse under the weight of\u00a0fraud.","title":"The frighteningly overblown reports of online ad\u00a0fraud","updated_at":"2014-06-12T08:04:40Z","url":"http://venturebeat.com/2014/06/01/the-frighteningly-overblown-reports-of-online-ad-fraud/"},{"contact_type":"organization","created_at":"2014-06-12T08:04:39Z","domain":"huffingtonpost.com","id":1590053,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"google-play","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:04:39Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:04:38Z","domain":"venturebeat.com","id":1590052,"news_source":"VentureBeat","publication_date":"2014-06-01T14:48:27Z","slug":"were-not-afraid","summary":"Games that help us re-experience life as a kid can be more powerful than those in which we play as unstoppable\u00a0heroes.","title":"Growing up: Why I gravitate to games with child\u00a0protagonists","updated_at":"2014-06-12T08:04:38Z","url":"http://venturebeat.com/2014/06/01/growing-up-gamer-why-i-gravitate-to-child-protagonists-in-games/"},{"contact_type":"organization","created_at":"2014-06-12T08:04:37Z","domain":"huffingtonpost.com","id":1590051,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"vimeo","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:04:36Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:04:36Z","domain":"venturebeat.com","id":1590050,"news_source":"VentureBeat","publication_date":"2008-04-26T13:35:54Z","slug":"were-not-afraid","summary":"I spent four days this week at the Web 2.0 Expo at the Moscone West convention center in San Francisco. Here is a summary of the scene, including photos and my impressions of the show.","title":"A roundup of scenery from the Web 2.0 Expo: an annotated photo\u00a0gallery","updated_at":"2014-06-12T08:04:36Z","url":"http://venturebeat.com/2008/04/26/a-roundup-of-scenery-from-the-web-20-expo-an-annotated-photo-gallery/"},{"contact_type":"person","created_at":"2014-06-12T08:04:35Z","domain":"huffingtonpost.com","id":1590049,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"richard-dunn","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:04:34Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:04:34Z","domain":"venturebeat.com","id":1590048,"news_source":"VentureBeat","publication_date":"2008-08-14T05:38:01Z","slug":"were-not-afraid","summary":"When I was a kid in rural Virginia, losing electricity was a yearly event around Christmas. Situated on the outskirts of a large utility\u2019s territory, my family was among the last to have its power restored when, inevitably, a big winter storm knocked trees onto lines around the county. So for a day or two, or even a week, the daily entree was grilled cheese from the fireplace, and we all went to bed early.","title":"On the anniversary of our biggest blackout ever, are we on the road to\u00a0another?","updated_at":"2014-06-12T08:04:34Z","url":"http://venturebeat.com/2008/08/14/on-the-anniversary-of-our-biggest-blackout-ever-are-we-on-the-road-to-another/"},{"contact_type":"person","created_at":"2014-06-12T08:04:32Z","domain":"huffingtonpost.com","id":1590047,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"denis","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:04:32Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:04:32Z","domain":"venturebeat.com","id":1590046,"news_source":"VentureBeat","publication_date":"2009-06-05T00:00:00Z","slug":"were-not-afraid","summary":"\n\tThis post was originally published right here on Bitmob over a year ago, just after the three big press conferences took place. With the pre-E3 hype already at full boil, I thought it appropriate to keep this whole motion control thing \u2014 likely the focus of at least two of the major console manufacturers \u2014 \u00a0in context with what I thought of them last year.","title":"E3 2009: Changing the Way You Play Games\u2026or not\u2026but\u00a0Really!","updated_at":"2014-06-12T08:04:32Z","url":"http://venturebeat.com/2009/06/05/e3-2009-changing-the-way-you-play-gamesor-notbut-really/"},{"contact_type":"organization","created_at":"2014-06-12T08:04:30Z","domain":"huffingtonpost.com","id":1590045,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"light","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:04:30Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:04:30Z","domain":"venturebeat.com","id":1590044,"news_source":"VentureBeat","publication_date":"2009-08-13T04:51:11Z","slug":"were-not-afraid","summary":"\u00a0","title":"Why I\u2019m Afraid of Multiplayer Gaming (and how I\u2019m working to overcome it) Part\u00a01","updated_at":"2014-06-12T08:04:29Z","url":"http://venturebeat.com/2009/08/13/why-im-afraid-of-multiplayer-gaming-and-how-im-working-to-overcome-it-part-1/"},{"contact_type":"organization","created_at":"2014-06-12T08:04:28Z","domain":"huffingtonpost.com","id":1590043,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"instagram","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:04:28Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:04:27Z","domain":"venturebeat.com","id":1590042,"news_source":"VentureBeat","publication_date":"2009-08-13T05:46:25Z","slug":"were-not-afraid","summary":"With where I last left off in Part 1, I had closed out what makes my stomach churn at the thought of online gaming.","title":"Why I\u2019m Afraid of Multiplayer Gaming (and how I\u2019m working to overcome it) Part\u00a02","updated_at":"2014-06-12T08:04:27Z","url":"http://venturebeat.com/2009/08/13/why-im-afraid-of-multiplayer-gaming-and-how-im-working-to-overcome-it-part-2/"},{"contact_type":"organization","created_at":"2014-06-12T08:04:26Z","domain":"huffingtonpost.com","id":1590041,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"challenger","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:04:26Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:04:25Z","domain":"venturebeat.com","id":1590040,"news_source":"VentureBeat","publication_date":"2009-09-16T18:59:07Z","slug":"were-not-afraid","summary":"When we last left our hero, he was preparing for the coming of a new generation, that was to be heralded by the almighty Dreamcast. You can still read Part 1 and Part 2!","title":"Meet the Mob: Mike Minotti \u2013 Part 3 of the Epic\u00a0Trilogy","updated_at":"2014-06-12T08:04:25Z","url":"http://venturebeat.com/2009/09/16/meet-the-mob-mike-minotti-part-3-of-the-epic-trilogy/"},{"contact_type":"person","created_at":"2014-06-12T08:04:24Z","domain":"huffingtonpost.com","id":1590039,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"eric-cantor","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:04:23Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:04:23Z","domain":"venturebeat.com","id":1590038,"news_source":"VentureBeat","publication_date":"2009-10-30T09:21:52Z","slug":"were-not-afraid","summary":"Marc Benioff has been the reliably outspoken chief executive of Salesforce.com for 10 years. Salesforce was one of the pioneers of the\u00a0software-as-a-service business model, where traditional software is replaced by a web-based application that customers pay for via subscription, and he trumpeted the model with ads declaring that software is dead. Now that SaaS and cloud computing are becoming an increasing part of tech business models, Benioff said this spells big trouble for companies like Microsoft \u2014 he describes the software giant\u2019s leaders as \u201ctrapped in their own psychosis\u201d and says they will \u201cdrag their company into the gutter.\u201d","title":"Salesforce.com''s Marc Benioff: ''Many CEOs are afraid to get too\u00a0personal''","updated_at":"2014-06-12T08:04:23Z","url":"http://venturebeat.com/2009/10/30/salesforce-coms-marc-benioff-many-ceos-are-afraid-to-get-too-personal/"},{"contact_type":"organization","created_at":"2014-06-12T08:04:21Z","domain":"huffingtonpost.com","id":1590037,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"getty-images","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:04:21Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:04:21Z","domain":"venturebeat.com","id":1590036,"news_source":"VentureBeat","publication_date":"2010-04-08T16:57:00Z","slug":"were-not-afraid","summary":"\n\tEditor''s Note: Nathan gives us his view on the topic of gore in video games. While I do agree that realistic physics for blood spatter and severed limbs can increase the visual impact of a game, I also think that it can be really easy for developers to overdo it. Despite the fact that Dragon Age: Origins is one of my favorite games, the amount of blood on your characters sometimes reaches comical proportions while you''re playing it. \u2013 Jay\n\t","title":"Gore in Video Games: Innovation, not\u00a0Excess","updated_at":"2014-06-12T08:04:21Z","url":"http://venturebeat.com/2010/04/08/gore-in-video-games-whats-the-deal/"},{"contact_type":"organization","created_at":"2014-06-12T08:04:19Z","domain":"venturebeat.com","id":1590035,"news_source":"VentureBeat","publication_date":"2010-04-16T10:56:53Z","slug":"were-not-afraid","summary":"The big game-changer (or alternately, the potential disaster) that came out of Twitter\u2019s first big conference this week was Annotations. It\u2019s a new way for developers to attach any kind of metadata to tweets. Twitter has long supported certain kinds of metadata like geolocation or what service the tweet was sent from, whether it was the web site or a Twitter client like Brizzly.","title":"Ideas for Twitter''s new Annotations \u2014 from obvious to\u00a0intriguing","updated_at":"2014-06-12T08:04:19Z","url":"http://venturebeat.com/2010/04/16/twitter-annotations/"},{"contact_type":"organization","created_at":"2014-06-12T08:04:19Z","domain":"huffingtonpost.com","id":1590034,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"harris","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:04:19Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:04:17Z","domain":"venturebeat.com","id":1590033,"news_source":"VentureBeat","publication_date":"2010-04-28T16:18:55Z","slug":"were-not-afraid","summary":"\n\tI don''t buy this 2012 hype. Natural disasters my ass, the world will not end through a series of earthquakes and tsunamis\u2026oh no, it will not end via large asteroid while the tune \"I Don''t Wanna Miss a Thing\" by Aerosmith plays in the background as you''re cuddling your girl/boyfriend for the last time. And before you start with your own theory, no, it won''t be global warming either.\u00a0","title":"Left 4 Dead not adequately preparing people for the impending zombie\u00a0apocalypse","updated_at":"2014-06-12T08:04:17Z","url":"http://venturebeat.com/2010/04/28/left-4-dead-not-adequately-preparing-people-for-the-impending-zombie-apocalypse/"},{"contact_type":"person","created_at":"2014-06-12T08:04:17Z","domain":"huffingtonpost.com","id":1590032,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"cindy","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:04:17Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:04:15Z","domain":"venturebeat.com","id":1590031,"news_source":"VentureBeat","publication_date":"2010-07-28T04:21:42Z","slug":"were-not-afraid","summary":"\n\tWith Blizzard\u2019s recent Real-ID debacle the subject of female gamers has once again been brought up. The Real-ID system would make any post on the official World of Warcraft forum appear under the person\u2019s real first name and last. According to Blizzard \u201cthe official forums have always been a great place to discuss the latest info on our games, offer ideas and suggestions, and share experiences with other players \u2014 however, the forums have also earned a reputation as a place where flame wars, trolling, and other unpleasantness run wild. Removing the veil of anonymity typical to online dialogue will contribute to a more positive forum environment, promote constructive conversations, and connect the Blizzard community in ways they haven\u2019t been connected before. With this change, you\u2019ll see blue posters (i.e. Blizzard employees) posting by their real first and last names on our forums as well.\u201d When this was announced one of the main defenses against using the real-id system on the official World of Warcraft forums was that gamers, especially females gamers, were worried about what that could mean for them having their real names publicly displayed. While I like the idea of making the internet a better place by taking away someone\u2019s anonymity and making them somewhat accountable and able to be called out for their actions, I don\u2019t like the argument of females being worried about being ousted as females or the fact that they are concerned about their image or employment.","title":"Why are gamers, especially girl gamers, afraid to admit\u00a0it?","updated_at":"2014-06-12T08:04:15Z","url":"http://venturebeat.com/2010/07/28/why-are-gamers-especially-girl-gamers-afraid-to-admit-it/"},{"contact_type":"organization","created_at":"2014-06-12T08:04:15Z","domain":"huffingtonpost.com","id":1590030,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"bikini","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:04:15Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:04:13Z","domain":"venturebeat.com","id":1590029,"news_source":"VentureBeat","publication_date":"2010-09-03T14:00:00Z","slug":"were-not-afraid","summary":"\n\tYou find yourself creeping down a pitch-black steel corridor. You''re armed to the teeth, but your flares only create a tiny island of harsh, purple light three feet in front of you. That''s no good against terrible, spindly shadows that flit at speeds you''ve never seen in a game before.","title":"It\u2019s Not Easy Being a Colonial Marine: Can You Keep Hope When a Franchise Repeatedly\u00a0Disappoints?","updated_at":"2014-06-12T08:04:13Z","url":"http://venturebeat.com/2010/09/03/its-not-easy-being-a-colonial-marine/"},{"contact_type":"organization","created_at":"2014-06-12T08:04:13Z","domain":"huffingtonpost.com","id":1590028,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"youtube","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:04:13Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:04:11Z","domain":"venturebeat.com","id":1590027,"news_source":"VentureBeat","publication_date":"2010-10-08T07:23:34Z","slug":"were-not-afraid","summary":"While Apple seems to be finally moving on from the iPhone 4\u2032s antennagate controversy, the company may be gearing up to deal with a new problem centered around the device\u2019s glass back, gadget site GDGT reports.","title":"Glassgate: Could the iPhone 4''s glass back be another hardware flaw for\u00a0Apple?","updated_at":"2014-06-12T08:04:11Z","url":"http://venturebeat.com/2010/10/08/glassgate-could-the-iphone-4s-glass-back-be-another-hardware-flaw-for-apple/"},{"contact_type":"person","created_at":"2014-06-12T08:04:11Z","domain":"huffingtonpost.com","id":1590026,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"selena-gomez","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:04:11Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:04:09Z","domain":"venturebeat.com","id":1590025,"news_source":"VentureBeat","publication_date":"2010-10-28T13:17:30Z","slug":"were-not-afraid","summary":"A Google spokesperson has issued the following statement denying claims made by the San Francisco Chronicle today that Google had transferred management of its Google TV operations to its YouTube subsidiary:","title":"Did Google TV move to YouTube? Not really\u00a0(updated)","updated_at":"2014-06-12T08:04:09Z","url":"http://venturebeat.com/2010/10/28/will-google-tvs-move-to-youtube-make-a-difference-with-content/"},{"contact_type":"person","created_at":"2014-06-12T08:04:09Z","domain":"huffingtonpost.com","id":1590024,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"cyrus","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:04:09Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:04:07Z","domain":"venturebeat.com","id":1590023,"news_source":"VentureBeat","publication_date":"2011-04-20T18:41:53Z","slug":"were-not-afraid","summary":"Guest Post Even before Apple\u2019s iPad reinvigorated what was an all-but-dead tablet marketplace, the exponential growth of computing capability on mobile phones was well underway. Now, with millions of tablets and nearly a billion smartphones circulating throughout our always-on world, mobile computing is not just on the rise but is truly the future of computing \u2013 both for consumers and\u00a0business\u2026","title":"Mobile computing is changing software and the PC \u2013 but don\u2019t be\u00a0afraid!","updated_at":"2014-06-12T08:04:07Z","url":"http://venturebeat.com/2011/04/20/mobile-computing-is-changing-software-and-the-pc-%e2%80%93-but-don%e2%80%99t-be-afraid/"},{"contact_type":"organization","created_at":"2014-06-12T08:04:07Z","domain":"huffingtonpost.com","id":1590022,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"middleton","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:04:06Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:04:05Z","domain":"venturebeat.com","id":1590021,"news_source":"VentureBeat","publication_date":"2011-12-17T01:59:00Z","slug":"were-not-afraid","summary":"\n\n\tYou know where you are with a zombie.","title":"5 video-game terrors you should be very afraid\u00a0of","updated_at":"2014-06-12T08:04:05Z","url":"http://venturebeat.com/2011/12/17/5-video-game-terrors-you-should-be-very-afraid-of/"},{"contact_type":"person","created_at":"2014-06-12T08:04:05Z","domain":"huffingtonpost.com","id":1590020,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"jessica","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:04:04Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:04:03Z","domain":"venturebeat.com","id":1590019,"news_source":"VentureBeat","publication_date":"2012-05-31T22:59:00Z","slug":"were-not-afraid","summary":"\n\n\tFear comes in as many shapes and sizes as terrifying circus clowns. What scares one person might make another shrug or laugh, and that, in turn, may make that first person violent (but the courts can''t prove anything). We''re afraid of the unknown, the uncanny, and the uncontrollable, and these anxieties define us as much as anything else.","title":"3 games I\u2019m too afraid to\u00a0play","updated_at":"2014-06-12T08:04:03Z","url":"http://venturebeat.com/2012/05/31/3-games-im-too-afraid-to-play/"},{"contact_type":"organization","created_at":"2014-06-12T08:04:02Z","domain":"huffingtonpost.com","id":1590018,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"shoot","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:04:02Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:04:01Z","domain":"venturebeat.com","id":1590017,"news_source":"VentureBeat","publication_date":"2012-06-18T14:48:58Z","slug":"were-not-afraid","summary":"\n\n\tIf you asked me a year ago if I ever thought a video game could make me cry, I\u2019d have said, \"No\" with resounding confidence. However, I\u2019d quickly follow it up with, \"But I wish one would.\"","title":"Game developers shouldn\u2019t be afraid to make you\u00a0cry","updated_at":"2014-06-12T08:04:01Z","url":"http://venturebeat.com/2012/06/18/theres-no-crying-in-games-or-is-there/"},{"contact_type":"person","created_at":"2014-06-12T08:04:00Z","domain":"huffingtonpost.com","id":1590016,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"kris","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:04:00Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:03:59Z","domain":"venturebeat.com","id":1590015,"news_source":"VentureBeat","publication_date":"2012-07-17T01:37:35Z","slug":"were-not-afraid","summary":"\n\t\u00a0","title":"Another gaming junky here to mark his\u00a0territory","updated_at":"2014-06-12T08:03:58Z","url":"http://venturebeat.com/2012/07/17/another-gaming-junky-here-to-mark-his-territory/"},{"contact_type":"person","created_at":"2014-06-12T08:03:58Z","domain":"huffingtonpost.com","id":1590014,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"kate","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:03:58Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:03:56Z","domain":"venturebeat.com","id":1590013,"news_source":"VentureBeat","publication_date":"2012-07-31T12:00:31Z","slug":"were-not-afraid","summary":"\nOne of the most contentious issues in the skilled-immigrant debate is the H-1B visa, which allows qualified immigrants to work for U.S. tech companies on a temporary basis. Proponents of raising the H-1B visa cap say the nation faces a dire shortage of engineering talent and needs more of these visas to stay competitive. Detractors insist that there is no engineer shortage and that America should close its doors to foreigners because they take jobs away from citizens. Battles break out in Capitol Hill over the number of visas allocated because there are no hard data to back either side.","title":"America: Why are you so afraid of skilled\u00a0immigrants?","updated_at":"2014-06-12T08:03:56Z","url":"http://venturebeat.com/2012/07/31/america-why-are-you-so-afraid-of-skilled-immigrants/"},{"contact_type":"organization","created_at":"2014-06-12T08:03:56Z","domain":"huffingtonpost.com","id":1590012,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"victims","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:03:56Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:03:54Z","domain":"venturebeat.com","id":1590011,"news_source":"VentureBeat","publication_date":"2012-08-02T23:23:02Z","slug":"were-not-afraid","summary":"\n\n\tIn this fast-paced, hustle-and-bustle world of ours, a lot of people are afraid of being left behind. I''m often worried that I''ll be at a party and people will start talking about Lost, and I won''t have anything to add because I''ve only seen like 10 minutes of that show. But then I remember that the odds of that very specific situation arising are pretty low, and I don''t get invited to parties, anyway.","title":"3 reasons not to buy games (right\u00a0away)","updated_at":"2014-06-12T08:03:54Z","url":"http://venturebeat.com/2012/08/02/3-reasons-not-to-buy-games-right-away/"},{"contact_type":"organization","created_at":"2014-06-12T08:03:54Z","domain":"huffingtonpost.com","id":1590010,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"sparks","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:03:53Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:03:52Z","domain":"venturebeat.com","id":1590009,"news_source":"VentureBeat","publication_date":"2012-08-28T22:01:31Z","slug":"were-not-afraid","summary":"\n\t\u201cDo what you love, and love what you do\u201d \u2013Some Random Guy Whose Name I Forget (or never knew in the first place)","title":"Why I\u2019m No Longer Afraid to Work With\u00a0Games","updated_at":"2014-06-12T08:03:52Z","url":"http://venturebeat.com/2012/08/28/game/"},{"contact_type":"organization","created_at":"2014-06-12T08:03:52Z","domain":"huffingtonpost.com","id":1590008,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"georgia-tech","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:03:51Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:03:50Z","domain":"venturebeat.com","id":1590007,"news_source":"VentureBeat","publication_date":"2012-10-02T15:16:15Z","slug":"were-not-afraid","summary":"Neowin.net writer John Callaham struck a nerve last Friday, when he wrote an open letter to Marcus \u201cNotch\u201d Persson and called him a\u00a0hypocrite.","title":"Notch to Callaham: \u2018Thanks for the personal attack\u2019\u00a0(UPDATED)","updated_at":"2014-06-12T08:03:50Z","url":"http://venturebeat.com/2012/10/02/notch-to-callaham-open-letters/"},{"contact_type":"organization","created_at":"2014-06-12T08:03:48Z","domain":"huffingtonpost.com","id":1590006,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"wtia","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:03:48Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:03:47Z","domain":"venturebeat.com","id":1590005,"news_source":"VentureBeat","publication_date":"2012-10-13T14:29:24Z","slug":"were-not-afraid","summary":"We talk with the artist about what inspired his line of Pac-Man\u00a0posters.","title":"Be not afraid: Pac-Man propaganda posters\u00a0(gallery)","updated_at":"2014-06-12T08:03:47Z","url":"http://venturebeat.com/2012/10/13/pac-man-propaganda-gallery/"},{"contact_type":"organization","created_at":"2014-06-12T08:03:45Z","domain":"venturebeat.com","id":1590004,"news_source":"VentureBeat","publication_date":"2012-10-22T07:05:45Z","slug":"were-not-afraid","summary":"Guest Post When an Israeli tells you, \u201cI think this is a horrible idea,\u201d he\u2019s not trying to insult you \u2013 he\u2019s just trying to save both of you the\u00a0time.","title":"\u2018It\u2019s not rudeness, it\u2019s chutzpah\u2019 \u2013 an insider\u2019s take on Israel\u2019s startup\u00a0success","updated_at":"2014-06-12T08:03:45Z","url":"http://venturebeat.com/2012/10/22/its-not-rudeness-its-chutzpah-an-insiders-take-on-israels-startup-success/"},{"contact_type":"organization","created_at":"2014-06-12T08:03:44Z","domain":"huffingtonpost.com","id":1590003,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"magnet","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:03:44Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:03:43Z","domain":"venturebeat.com","id":1590002,"news_source":"VentureBeat","publication_date":"2012-11-12T11:20:22Z","slug":"were-not-afraid","summary":"Guest Post Online retail has a last-mile problem for many city dwellers: They\u2019re often not home when the UPS or FedEx driver chooses to show up. Amazon is solving the problem with Amazon locker, automated lockers installed in dense urban\u00a0areas.","title":"Who\u2019s afraid of Amazon\u00a0locker?","updated_at":"2014-06-12T08:03:43Z","url":"http://venturebeat.com/2012/11/12/whos-afraid-of-amazon-locker/"},{"contact_type":"organization","created_at":"2014-06-12T08:03:41Z","domain":"venturebeat.com","id":1590001,"news_source":"VentureBeat","publication_date":"2013-02-07T08:00:40Z","slug":"were-not-afraid","summary":"VentureBeat invited Evernote CEO Phil Libin to our office to discuss the big picture vision for the company. It runs far deeper than an IPO, international expansion plans, and the host of new features designed to appeal to busy\u00a0professionals.","title":"Evernote CEO says IPO is \u2018morally correct thing to do,\u2019 but not until 2015 or\u00a02016","updated_at":"2014-06-12T08:03:41Z","url":"http://venturebeat.com/2013/02/07/evernote/"},{"contact_type":"organization","created_at":"2014-06-12T08:03:40Z","domain":"huffingtonpost.com","id":1590000,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"white-house","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:03:40Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:03:39Z","domain":"venturebeat.com","id":1589999,"news_source":"VentureBeat","publication_date":"2013-02-18T08:00:39Z","slug":"were-not-afraid","summary":"A panel of experts describes both paid and non-paid user acquisition\u00a0tactics.","title":"User acquisition may not be sexy, but it\u2019s critical in mobile games (part\u00a01)","updated_at":"2014-06-12T08:03:38Z","url":"http://venturebeat.com/2013/02/18/user-acquisition-may-not-be-sexy-but-its-critical-in-mobile-games/"},{"contact_type":"organization","created_at":"2014-06-12T08:03:37Z","domain":"huffingtonpost.com","id":1589998,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"span","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:03:36Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:03:36Z","domain":"venturebeat.com","id":1589997,"news_source":"VentureBeat","publication_date":"2013-04-17T14:41:57Z","slug":"were-not-afraid","summary":"For the first time, Tumblr\u2019s CEO chats about the company\u2019s failed journalistic\u00a0foray.","title":"Tumblr\u2019s CEO on killing its editorial team, not monetizing like Google &\u00a0YouTube","updated_at":"2014-06-12T08:03:36Z","url":"http://venturebeat.com/2013/04/17/tumblr-ceo-talks-storyboard/"},{"contact_type":"organization","created_at":"2014-06-12T08:03:34Z","domain":"venturebeat.com","id":1589996,"news_source":"VentureBeat","publication_date":"2014-01-20T16:30:43Z","slug":"were-not-afraid","summary":"While the Google acquisition puts Nest in a good spot to dominate the connected-home market one day, it also gave the fledgling industry a major stamp of\u00a0approval.","title":"Why smart-home startups like Birdi aren\u2019t afraid of the Nest-Google\u00a0alliance","updated_at":"2014-06-12T08:03:34Z","url":"http://venturebeat.com/2014/01/20/why-smart-home-startups-like-birdi-arent-afraid-of-the-nest-google-alliance/"},{"contact_type":"organization","created_at":"2014-06-12T08:03:34Z","domain":"huffingtonpost.com","id":1589995,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"the-standish","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:03:34Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:03:28Z","domain":"huffingtonpost.com","id":1589994,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"servant","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:03:28Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:03:24Z","domain":"huffingtonpost.com","id":1589993,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"fruition","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:03:24Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:03:21Z","domain":"huffingtonpost.com","id":1589992,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"eligible","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:03:21Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:03:17Z","domain":"huffingtonpost.com","id":1589991,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"immediately","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:03:17Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:03:15Z","domain":"huffingtonpost.com","id":1589990,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"ford","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:03:14Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:03:11Z","domain":"huffingtonpost.com","id":1589989,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"social-security-administration","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:03:11Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:03:07Z","domain":"huffingtonpost.com","id":1589988,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"clash","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:03:07Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"person","created_at":"2014-06-12T08:03:03Z","domain":"huffingtonpost.com","id":1589987,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"damon","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:03:03Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:03:00Z","domain":"huffingtonpost.com","id":1589986,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"it-project","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:03:00Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"person","created_at":"2014-06-12T08:02:52Z","domain":"huffingtonpost.com","id":1589985,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"anne-marie","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:02:52Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:02:49Z","domain":"huffingtonpost.com","id":1589984,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"abbott","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:02:49Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:02:45Z","domain":"huffingtonpost.com","id":1589983,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"weekends","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:02:45Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:02:42Z","domain":"huffingtonpost.com","id":1589982,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"fix-it","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:02:41Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"person","created_at":"2014-06-12T08:02:38Z","domain":"huffingtonpost.com","id":1589981,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"mike-abbott","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:02:38Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:02:35Z","domain":"huffingtonpost.com","id":1589980,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"arrived","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:02:34Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:02:31Z","domain":"huffingtonpost.com","id":1589979,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"cgi-federal","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:02:31Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:02:27Z","domain":"huffingtonpost.com","id":1589978,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"windfall","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:02:27Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:02:23Z","domain":"huffingtonpost.com","id":1589977,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"dice","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:02:23Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:02:19Z","domain":"huffingtonpost.com","id":1589976,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"reason-why","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:02:19Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"person","created_at":"2014-06-12T08:02:15Z","domain":"huffingtonpost.com","id":1589975,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"the-innovation","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:02:15Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:02:12Z","domain":"huffingtonpost.com","id":1589974,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"new-york-times","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:02:12Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:02:08Z","domain":"huffingtonpost.com","id":1589973,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"obama-for-america","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:02:08Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"person","created_at":"2014-06-12T08:02:05Z","domain":"huffingtonpost.com","id":1589972,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"harper-reed","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:02:04Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"person","created_at":"2014-06-12T08:02:01Z","domain":"huffingtonpost.com","id":1589971,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"howard","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:02:01Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"person","created_at":"2014-06-12T08:01:58Z","domain":"huffingtonpost.com","id":1589970,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"clay-johnson","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:01:58Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:01:53Z","domain":"huffingtonpost.com","id":1589969,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"tapped","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:01:53Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:01:49Z","domain":"huffingtonpost.com","id":1589968,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"think-it","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:01:49Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"person","created_at":"2014-06-12T08:01:47Z","domain":"huffingtonpost.com","id":1589967,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"greg-gershman","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:01:47Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:01:44Z","domain":"huffingtonpost.com","id":1589966,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"code-for-america","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:01:44Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"person","created_at":"2014-06-12T08:01:40Z","domain":"huffingtonpost.com","id":1589965,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"fellowship","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:01:40Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:01:36Z","domain":"huffingtonpost.com","id":1589964,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"general-services-administration","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:01:36Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"person","created_at":"2014-06-12T08:01:32Z","domain":"huffingtonpost.com","id":1589963,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"aaron-snow","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:01:32Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:01:26Z","domain":"huffingtonpost.com","id":1589962,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"were-not-afraid","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:01:26Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:01:25Z","domain":"venturebeat.com","id":1589961,"news_source":"VentureBeat","publication_date":"2014-06-02T11:28:36Z","slug":"ppl","summary":"SAN FRANCISCO \u2014 As expected, Apple jumped into the health-information business today, launching both a new health app and a cloud-based health-information platform.","title":"Apple announces \u2018HealthKit\u2019 platform and new \u2018Health\u2019 app","updated_at":"2014-06-12T08:01:25Z","url":"http://venturebeat.com/2014/06/02/apple-announces-heath-kit-platform-and-health-app/"},{"contact_type":"organization","created_at":"2014-06-12T08:01:24Z","domain":"venturebeat.com","id":1589960,"news_source":"VentureBeat","publication_date":"2014-06-02T11:38:07Z","slug":"ppl","summary":"SAN FRANCISCO \u2014 With 1.2 million active apps in the App Store, finding the right app has become a chore.","title":"Apple to make App Store discovery easier with new ways to find\u00a0apps","updated_at":"2014-06-12T08:01:23Z","url":"http://venturebeat.com/2014/06/02/apple-to-make-app-store-discovery-easier-with-new-ways-to-find-apps/"},{"contact_type":"organization","created_at":"2014-06-12T08:01:22Z","domain":"venturebeat.com","id":1589959,"news_source":"VentureBeat","publication_date":"2014-06-02T11:48:01Z","slug":"ppl","summary":"SAN FRANCISCO \u2014 Apple had lots of good news for developers here at WWDC today. But one of the standouts is a new development platform called CloudKit that should simplify\u00a0app creation.","title":"Apple launches CloudKit development\u00a0platform","updated_at":"2014-06-12T08:01:21Z","url":"http://venturebeat.com/2014/06/02/apple-launches-cloud-kit-development-platform/"},{"contact_type":"person","created_at":"2014-06-12T08:01:20Z","domain":"huffingtonpost.com","id":1589958,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"greg","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:01:20Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:01:20Z","domain":"venturebeat.com","id":1589957,"news_source":"VentureBeat","publication_date":"2014-06-02T11:49:47Z","slug":"ppl","summary":"Apple today announced a new programming language native to both OS X and iOS: Swift.","title":"Apple announces \u2018Swift,\u2019 a new programming language for OS X &\u00a0iOS","updated_at":"2014-06-12T08:01:19Z","url":"http://venturebeat.com/2014/06/02/apple-introduces-a-new-programming-language-swift-objective-c-without-the-c/"},{"contact_type":"organization","created_at":"2014-06-12T08:01:18Z","domain":"venturebeat.com","id":1589956,"news_source":"VentureBeat","publication_date":"2014-06-02T12:00:57Z","slug":"ppl","summary":"The new platform can improve 3D rendering by 10X for\u00a0games.","title":"Apple to deliver \u2018Metal\u2019 platform for high-end games on\u00a0iOS","updated_at":"2014-06-12T08:01:17Z","url":"http://venturebeat.com/2014/06/02/apple-to-deliver-metal-platform-for-high-end-games-on-ios/"},{"contact_type":"organization","created_at":"2014-06-12T08:01:17Z","domain":"huffingtonpost.com","id":1589955,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"myriad","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:01:17Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:01:16Z","domain":"venturebeat.com","id":1589954,"news_source":"VentureBeat","publication_date":"2014-06-02T12:24:59Z","slug":"ppl","summary":"Apple is launching a series of products later this year, and they all point in one direction: They want to replace Google.","title":"Apple\u2019s new services are a Hail Mary to beat Google in search, calls, &\u00a0more","updated_at":"2014-06-12T08:01:15Z","url":"http://venturebeat.com/2014/06/02/apples-new-services-are-a-hail-mary-to-beat-google-in-search-calls-more/"},{"contact_type":"organization","created_at":"2014-06-12T08:01:14Z","domain":"venturebeat.com","id":1589953,"news_source":"VentureBeat","publication_date":"2014-06-02T13:05:28Z","slug":"ppl","summary":"Apple dives into the smart home\u00a0arena.","title":"Apple says it\u2019s bringing \u2018rationality\u2019 to your increasingly crowded smart\u00a0home","updated_at":"2014-06-12T08:01:13Z","url":"http://venturebeat.com/2014/06/02/apple-says-its-bringing-rationality-to-the-your-increasingly-crowded-smart-home/"},{"contact_type":"organization","created_at":"2014-06-12T08:01:13Z","domain":"huffingtonpost.com","id":1589952,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"leg-up","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:01:13Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:01:12Z","domain":"venturebeat.com","id":1589951,"news_source":"VentureBeat","publication_date":"2014-06-02T14:19:11Z","slug":"ppl","summary":"Humanity maybe plunging into a post-apocalyptic climate change disaster hellscape as rising temperatures spark disastrous\u2026.did someone say new Apple\u00a0fronts?","title":"Today, people cared about Apple\u2019s meh announcements more than Obama\u2019s climate plan (in 4\u00a0pictures)","updated_at":"2014-06-12T08:01:11Z","url":"http://venturebeat.com/2014/06/02/today-people-cared-about-apples-meh-announcements-more-than-obamas-climate-plan-in-4-pictures/"},{"contact_type":"person","created_at":"2014-06-12T08:01:10Z","domain":"huffingtonpost.com","id":1589950,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"steven","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:01:09Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:01:09Z","domain":"venturebeat.com","id":1589949,"news_source":"VentureBeat","publication_date":"2014-06-02T16:31:27Z","slug":"ppl","summary":"Dr. Dre called in live to WWDC 14 to say hello. And he was\u00a0sober!","title":"News flash at WWDC 14: Dr. Dre sober, actually with\u00a0Apple","updated_at":"2014-06-12T08:01:09Z","url":"http://venturebeat.com/2014/06/02/news-flash-at-wwdc-14-dr-dre-sober/"},{"contact_type":"organization","created_at":"2014-06-12T08:01:08Z","domain":"venturebeat.com","id":1589948,"news_source":"VentureBeat","publication_date":"2014-06-02T18:36:27Z","slug":"ppl","summary":"Box chief Aaron Levie proclaimed that Apple\u2019s new OS X Yosemite will leave the others\u00a0behind.","title":"Box CEO Aaron Levie: After WWDC today, Microsoft lags far behind\u00a0Apple","updated_at":"2014-06-12T08:01:07Z","url":"http://venturebeat.com/2014/06/02/box-ceo-levie-after-wwdc-today-microsoft-lags-far-behind-apple/"},{"contact_type":"organization","created_at":"2014-06-12T08:01:06Z","domain":"huffingtonpost.com","id":1589947,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"a-week","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:01:06Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:01:06Z","domain":"venturebeat.com","id":1589946,"news_source":"VentureBeat","publication_date":"2014-06-02T19:24:06Z","slug":"ppl","summary":"With Apple\u2019s new \u201cHealth\u201d platform, e may have just witnessed the birth of an ecosystem that follows a similar model to that of\u00a0iTunes.","title":"Did Apple just iTune-ize your personal health\u00a0data?","updated_at":"2014-06-12T08:01:05Z","url":"http://venturebeat.com/2014/06/02/did-apple-just-itune-ize-your-personal-health-data/"},{"contact_type":"organization","created_at":"2014-06-12T08:01:04Z","domain":"venturebeat.com","id":1589945,"news_source":"VentureBeat","publication_date":"2014-06-03T06:10:28Z","slug":"ppl","summary":"Apple unveiled a sweeping plan Monday to organize all kinds of personal health data in one platform called HealthKit, but with the official launch of the thing just a few months away some big\u00a0questions remain about just how the whole thing will work.","title":"Apple\u2019s Health app and HealthKit: Lots of questions still\u00a0remain","updated_at":"2014-06-12T08:01:03Z","url":"http://venturebeat.com/2014/06/03/apples-health-app-and-healthkit-lots-of-questions-still-remain/"},{"contact_type":"organization","created_at":"2014-06-12T08:01:03Z","domain":"huffingtonpost.com","id":1589944,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"deloitte","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:01:03Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:01:02Z","domain":"venturebeat.com","id":1589943,"news_source":"VentureBeat","publication_date":"2014-06-03T07:00:54Z","slug":"ppl","summary":"Apple shows steady improvement in its iOS platforms for game\u00a0makers.","title":"Why game developers should be happy about Apple\u2019s WWDC\u00a0announcements","updated_at":"2014-06-12T08:01:01Z","url":"http://venturebeat.com/2014/06/03/why-game-developers-should-be-happy-about-apples-wwdc-announcements/"},{"contact_type":"organization","created_at":"2014-06-12T08:01:00Z","domain":"venturebeat.com","id":1589942,"news_source":"VentureBeat","publication_date":"2014-06-03T07:31:10Z","slug":"ppl","summary":"Missed Apple\u2019s developer conference yesterday? Here\u2019s everything you need to know, packed into a two-minute video.","title":"Everything Apple announced at WWDC, in 2\u00a0minutes","updated_at":"2014-06-12T08:00:59Z","url":"http://venturebeat.com/2014/06/03/everything-apple-announced-at-wwdc-in-2-minutes/"},{"contact_type":"organization","created_at":"2014-06-12T08:00:59Z","domain":"huffingtonpost.com","id":1589941,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"department-of-veterans-affairs","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:00:59Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:00:58Z","domain":"venturebeat.com","id":1589940,"news_source":"VentureBeat","publication_date":"2014-06-03T08:11:39Z","slug":"ppl","summary":"Sponsored Post MapR Technologies, Inc., provider of the top-ranked distribution for Apache Hadoop, today launched at Hadoop Summit the industry\u2019s first Hadoop application gallery. Launching with solutions from a wide range of Hadoop\u00a0ecosystem\u2026","title":"MapR Technologies Launches Industry\u2019s First Apache Hadoop Application\u00a0Gall...","updated_at":"2014-06-12T08:00:57Z","url":"http://venturebeat.com/2014/06/03/mapr-technologies-launches-industrys-first-apache-hadoop-application-gallery/"},{"contact_type":"organization","created_at":"2014-06-12T08:00:56Z","domain":"venturebeat.com","id":1589939,"news_source":"VentureBeat","publication_date":"2014-06-03T09:00:51Z","slug":"ppl","summary":"Epic Games showed off its cool Zen Garden demo at WWDC 14. Epic\u2019s Tim Sweeney tells us how it was made\u00a0possible.","title":"Graphics guru Tim Sweeney explains why Apple\u2019s Metal will make mobile games far\u00a0better","updated_at":"2014-06-12T08:00:55Z","url":"http://venturebeat.com/2014/06/03/graphics-guru-tim-sweeney-explains-why-apples-metal-will-make-games-run-10-times-more-efficiently/"},{"contact_type":"organization","created_at":"2014-06-12T08:00:55Z","domain":"huffingtonpost.com","id":1589938,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"chief-technology-officer","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:00:55Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:00:54Z","domain":"venturebeat.com","id":1589937,"news_source":"VentureBeat","publication_date":"2014-06-03T09:10:23Z","slug":"ppl","summary":"Amid all the big announcements Apple made at yesterday\u2019s Worldwide Developers Conference yesterday, one addition didn\u2019t get much attention: You can now switch your default search engine to DuckDuckGo in the company\u2019s native web browser, Safari.","title":"Apple\u2019s iOS 8 could be huge for search engine\u00a0DuckDuckGo","updated_at":"2014-06-12T08:00:53Z","url":"http://venturebeat.com/2014/06/03/apples-ios-8-could-be-huge-for-search-engine-duckduckgo/"},{"contact_type":"person","created_at":"2014-06-12T08:00:52Z","domain":"huffingtonpost.com","id":1589936,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"marina-martin","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:00:52Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:00:52Z","domain":"venturebeat.com","id":1589935,"news_source":"VentureBeat","publication_date":"2014-06-03T16:10:42Z","slug":"ppl","summary":"On eBay, sales of used Apple hardware reached over $1 billion in a\u00a0year.","title":"EBay sees over $1 billion in Apple gadget sales every\u00a0year","updated_at":"2014-06-12T08:00:51Z","url":"http://venturebeat.com/2014/06/03/ebay-sees-over-1-billion-in-used-apple-gadget-sales-every-year/"},{"contact_type":"organization","created_at":"2014-06-12T08:00:50Z","domain":"venturebeat.com","id":1589934,"news_source":"VentureBeat","publication_date":"2014-06-03T20:54:58Z","slug":"ppl","summary":"Editor\u2019s Pick Software engineer Sam Soffes gives us his hands-on first impression of Swift and why it\u2019s better than\u00a0Objective-C.","title":"A programmer\u2019s view of Apple\u2019s new Swift\u00a0language","updated_at":"2014-06-12T08:00:49Z","url":"http://venturebeat.com/2014/06/03/a-programmers-view-of-apples-new-swift-language/"},{"contact_type":"organization","created_at":"2014-06-12T08:00:48Z","domain":"venturebeat.com","id":1589933,"news_source":"VentureBeat","publication_date":"2014-06-04T06:10:37Z","slug":"ppl","summary":"Yesterday at Apple\u2019s developer conference, a screen shot of its new Health app flashed up on the screen behind VP of Software Engineering Craig Federighi. Just one problem: It showed the wrong metric for a user\u2019s blood glucose\u00a0level.","title":"Apple\u2019s on-stage HealthKit goof proves it still has to earn the trust of the health\u00a0community","updated_at":"2014-06-12T08:00:47Z","url":"http://venturebeat.com/2014/06/04/apples-on-stage-healthkit-goof-proves-it-still-has-to-earn-the-trust-of-the-health-community/"},{"contact_type":"organization","created_at":"2014-06-12T08:00:47Z","domain":"huffingtonpost.com","id":1589932,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"it-matters","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:00:46Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:00:46Z","domain":"venturebeat.com","id":1589931,"news_source":"VentureBeat","publication_date":"2014-06-04T10:20:54Z","slug":"ppl","summary":"From inception to launch, here\u2019s an inside look at Swift \u2013\u00a0courtesy of its creator, Apple\u00a0developer tools director\u00a0Chris Lattner.","title":"Inside the development of Swift, Apple\u2019s passion project 4 years in the\u00a0making","updated_at":"2014-06-12T08:00:45Z","url":"http://venturebeat.com/2014/06/04/inside-the-development-of-swift-apples-passion-project-4-years-in-the-making/"},{"contact_type":"organization","created_at":"2014-06-12T08:00:44Z","domain":"venturebeat.com","id":1589930,"news_source":"VentureBeat","publication_date":"2014-06-04T10:25:02Z","slug":"ppl","summary":"1.2 million apps. That huge inventory of Apple\u2019s App Store is a source of pride for the company \u2013\u00a0and a big roadblock for users trying to find the right app or developers trying to find an audience.","title":"Apple App Store users and developers got more than a few goodies this\u00a0week","updated_at":"2014-06-12T08:00:43Z","url":"http://venturebeat.com/2014/06/04/apple-app-store-users-and-developers-got-more-than-a-few-goodies-this-week/"},{"contact_type":"organization","created_at":"2014-06-12T08:00:43Z","domain":"huffingtonpost.com","id":1589929,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"key","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:00:42Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:00:42Z","domain":"venturebeat.com","id":1589928,"news_source":"VentureBeat","publication_date":"2014-06-04T16:26:29Z","slug":"ppl","summary":"Big data repositories like Apple\u2019s HealthKit and Samsung\u2019s SAMI seem to be in vogue, but Intel has no immediate plans to build a platform of its\u00a0own.","title":"Intel wearables chief unimpressed with Apple, Samsung\u00a0\u00fcber-platforms","updated_at":"2014-06-12T08:00:41Z","url":"http://venturebeat.com/2014/06/04/intel-wearables-chief-unimpressed-with-apple-samsung-uber-platforms/"},{"contact_type":"person","created_at":"2014-06-12T08:00:40Z","domain":"huffingtonpost.com","id":1589927,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"a-white","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:00:40Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:00:40Z","domain":"venturebeat.com","id":1589926,"news_source":"VentureBeat","publication_date":"2014-06-04T21:05:46Z","slug":"ppl","summary":"Applovin emerges from stealth with a roster of over 300 clients and\u00a0counting.","title":"Mobile marketer AppLovin emerges from stealth with 300 customers\u00a0(exclusive)","updated_at":"2014-06-12T08:00:39Z","url":"http://venturebeat.com/2014/06/04/mobile-marketer-applovin-emerges-from-stealth-with-300-customers-exclusive/"},{"contact_type":"organization","created_at":"2014-06-12T08:00:38Z","domain":"venturebeat.com","id":1589925,"news_source":"VentureBeat","publication_date":"2014-06-05T06:15:12Z","slug":"ppl","summary":"All of a sudden, Android is no longer the only flexible mobile operating system on the market.","title":"As Apple opens up with iOS 8, Google needs to give Android users a reason to\u00a0stay","updated_at":"2014-06-12T08:00:38Z","url":"http://venturebeat.com/2014/06/05/as-apple-opens-up-with-ios-8-google-needs-to-give-android-users-a-reason-to-stay/"},{"contact_type":"organization","created_at":"2014-06-12T08:00:37Z","domain":"huffingtonpost.com","id":1589924,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"the-program","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:00:37Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:00:36Z","domain":"venturebeat.com","id":1589923,"news_source":"VentureBeat","publication_date":"2014-06-06T06:05:15Z","slug":"ppl","summary":"Even as Apple opens up iOS to developers, it\u2019s still keeping things as closed as\u00a0ever.","title":"Open Apple, closed\u00a0Apple","updated_at":"2014-06-12T08:00:35Z","url":"http://venturebeat.com/2014/06/06/open-apple-closed-apple/"},{"contact_type":"organization","created_at":"2014-06-12T08:00:34Z","domain":"huffingtonpost.com","id":1589922,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"online-access","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:00:33Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:00:34Z","domain":"venturebeat.com","id":1589921,"news_source":"VentureBeat","publication_date":"2014-06-06T11:22:05Z","slug":"ppl","summary":"A new report today cites \u201cindustry sources\u201d saying that Apple is working on a health wearable that it will release next October.","title":"New details: Apple\u2019s new health wearable will be lined with\u00a0sensors","updated_at":"2014-06-12T08:00:33Z","url":"http://venturebeat.com/2014/06/06/breaking-apple-is-preparing-a-new-health-wearable-for-fall-release/"},{"contact_type":"organization","created_at":"2014-06-12T08:00:31Z","domain":"venturebeat.com","id":1589920,"news_source":"VentureBeat","publication_date":"2014-06-06T11:26:42Z","slug":"ppl","summary":"Apple\u2019s\u00a0Swift programming language has a new fan.","title":"Apple\u2019s Swift language gets a new supporter: Facebook-owned\u00a0Parse","updated_at":"2014-06-12T08:00:31Z","url":"http://venturebeat.com/2014/06/06/apples-new-swift-language-gets-a-new-supporter-facebook-owned-parse/"},{"contact_type":"organization","created_at":"2014-06-12T08:00:30Z","domain":"huffingtonpost.com","id":1589919,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"built","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:00:29Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:00:29Z","domain":"venturebeat.com","id":1589918,"news_source":"VentureBeat","publication_date":"2014-06-06T12:41:20Z","slug":"ppl","summary":"Social search engine startup Spotsetter is Apple\u2019s latest acquisition, reports TechCrunch.","title":"Apple reportedly buys local search app Spotsetter \u2014 and shuts it\u00a0down","updated_at":"2014-06-12T08:00:29Z","url":"http://venturebeat.com/2014/06/06/apple-buys-spotsetter/"},{"contact_type":"organization","created_at":"2014-06-12T08:00:27Z","domain":"venturebeat.com","id":1589917,"news_source":"VentureBeat","publication_date":"2014-06-06T14:52:05Z","slug":"ppl","summary":"Apple is readjusting its stance on pre-paid cell phone service plans in hopes of boosting iPhone sales, reports 9to5Mac.","title":"You can now get a pre-paid iPhone plan at Apple stores, no unlock or new SIM\u00a0required","updated_at":"2014-06-12T08:00:27Z","url":"http://venturebeat.com/2014/06/06/you-can-now-get-a-pre-paid-iphone-plan-at-apple-stores-no-unlock-or-new-sim-required/"},{"contact_type":"organization","created_at":"2014-06-12T08:00:26Z","domain":"huffingtonpost.com","id":1589916,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"new-america-foundation","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:00:26Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:00:25Z","domain":"venturebeat.com","id":1589915,"news_source":"VentureBeat","publication_date":"2014-06-09T09:00:20Z","slug":"ppl","summary":"Apple finally implemented its long-planned 7-for-1 stock split over the weekend, which means it began trading at a new price this morning: about $92.70, instead of the $645.54 it closed at on Friday.","title":"What you need to know about Apple\u2019s 7-1 stock split\u00a0today","updated_at":"2014-06-12T08:00:25Z","url":"http://venturebeat.com/2014/06/09/what-you-need-to-know-about-apples-7-1-stock-split-today/"},{"contact_type":"organization","created_at":"2014-06-12T08:00:23Z","domain":"venturebeat.com","id":1589914,"news_source":"VentureBeat","publication_date":"2014-06-09T19:00:51Z","slug":"ppl","summary":"Apple introduces attribution features for iTunes\u00a0Connect.","title":"Apple introduces attribution features for its new version of iTunes\u00a0Connect","updated_at":"2014-06-12T08:00:23Z","url":"http://venturebeat.com/2014/06/09/apple-introduces-attribution-features-for-its-new-version-of-itunes-connect/"},{"contact_type":"organization","created_at":"2014-06-12T08:00:22Z","domain":"huffingtonpost.com","id":1589913,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"tom","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:00:22Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:00:21Z","domain":"venturebeat.com","id":1589912,"news_source":"VentureBeat","publication_date":"2014-06-10T05:00:24Z","slug":"ppl","summary":"It was only a matter of time before veterans of the home temperature-regulating industry took bold steps to compete with Nest, the current darling of the \u201cconnected home\u201d\u00a0scene.","title":"Thermostat veteran Honeywell takes on Google and Apple as it attempts to\u00a0modernize","updated_at":"2014-06-12T08:00:21Z","url":"http://venturebeat.com/2014/06/10/thermostat-veteran-honeywell-is-taking-on-nest-as-it-attempts-to-modernize/"},{"contact_type":"organization","created_at":"2014-06-12T08:00:20Z","domain":"huffingtonpost.com","id":1589911,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"fellows","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:00:20Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:00:19Z","domain":"venturebeat.com","id":1589910,"news_source":"VentureBeat","publication_date":"2014-06-10T08:07:34Z","slug":"ppl","summary":"Tuesday, the U.S. Patent and Trademark Office granted Apple a patent\u00a0for a \u201cshoe wear-out sensor, body-bar sensing system, unitless activity assessment and associated methods\u201d that could be used with the rumored iWatch.","title":"Apple patent hints at iWatch-enabled weightlifting\u00a0tracker","updated_at":"2014-06-12T08:00:19Z","url":"http://venturebeat.com/2014/06/10/apple-patent-hints-at-iwatch-enabled-weightlifting-tracker/"},{"contact_type":"organization","created_at":"2014-06-12T08:00:17Z","domain":"venturebeat.com","id":1589909,"news_source":"VentureBeat","publication_date":"2014-06-10T09:31:17Z","slug":"ppl","summary":"Now firmly\u00a0in the music streaming business, Apple is starting to clamp down on shady\u00a0music apps in the App Store.","title":"Apple yanks music apps that let you download copyrighted\u00a0files","updated_at":"2014-06-12T08:00:17Z","url":"http://venturebeat.com/2014/06/10/apple-yanks-music-apps-that-let-you-download-copyrighted-files/"},{"contact_type":"organization","created_at":"2014-06-12T08:00:16Z","domain":"huffingtonpost.com","id":1589908,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"the-white-house","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:00:16Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:00:15Z","domain":"venturebeat.com","id":1589907,"news_source":"VentureBeat","publication_date":"2014-06-10T10:17:16Z","slug":"ppl","summary":"Marketing and advertising are such a huge focus at Apple these days that the company is reportedly building up its own internal agency, which it intends to grow to as many as 1,000 people.","title":"Apple is building a massive in-house ad agency to recapture the \u2018Think Different\u2019 glory\u00a0days","updated_at":"2014-06-12T08:00:15Z","url":"http://venturebeat.com/2014/06/10/apple-is-building-a-massive-in-house-ad-agency-to-recapture-the-think-different-glory-days/"},{"contact_type":"organization","created_at":"2014-06-12T08:00:13Z","domain":"venturebeat.com","id":1589906,"news_source":"VentureBeat","publication_date":"2014-06-10T11:19:15Z","slug":"ppl","summary":"Apple and other large U.S. companies have been parking profits overseas for years as a way of reducing their overall tax bill.","title":"EU may launch formal investigation into Apple\u2019s Irish tax\u00a0deal","updated_at":"2014-06-12T08:00:13Z","url":"http://venturebeat.com/2014/06/10/eu-will-launch-formal-investigation-into-apples-irish-tax-deal-report/"},{"contact_type":"organization","created_at":"2014-06-12T08:00:12Z","domain":"huffingtonpost.com","id":1589905,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"national-security-agency","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:00:12Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:00:11Z","domain":"venturebeat.com","id":1589904,"news_source":"VentureBeat","publication_date":"2014-06-10T11:37:58Z","slug":"ppl","summary":"Social bulletin board Pinterest is on a roll: After raising a massive $200 million round less than a month ago, it just snagged itself two seasoned veterans to beef up its search and discovery department.","title":"Pinterest grabs two Apple veterans to beef up its engineering & product\u00a0teams","updated_at":"2014-06-12T08:00:11Z","url":"http://venturebeat.com/2014/06/10/pinterest-grabs-two-apple-veterans-to-beef-up-its-engineering-product-teams/"},{"contact_type":"organization","created_at":"2014-06-12T08:00:09Z","domain":"venturebeat.com","id":1589903,"news_source":"VentureBeat","publication_date":"2014-06-10T15:07:59Z","slug":"ppl","summary":"The FDA has just released the summary of a meeting it had with Apple last December to discuss the agency\u2019s sensitivities on regulating new health apps and\u00a0devices.","title":"Apple met with FDA to feel out agency\u2019s position on regulating health apps, sensors, and\u00a0devices","updated_at":"2014-06-12T08:00:09Z","url":"http://venturebeat.com/2014/06/10/apple-met-with-fda-to-feel-out-agencys-position-on-regulating-health-apps-sensors-and-devices/"},{"contact_type":"organization","created_at":"2014-06-12T08:00:08Z","domain":"huffingtonpost.com","id":1589902,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"evenly","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:00:08Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:00:07Z","domain":"venturebeat.com","id":1589901,"news_source":"VentureBeat","publication_date":"2014-06-10T23:59:26Z","slug":"ppl","summary":"Apple is going to do\u00a0amazingly well this quarter.","title":"Apple analyst: iPhone sales outperform expectations this\u00a0quarter","updated_at":"2014-06-12T08:00:07Z","url":"http://venturebeat.com/2014/06/10/iphone-sales/"},{"contact_type":"organization","created_at":"2014-06-12T08:00:05Z","domain":"huffingtonpost.com","id":1589900,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"the-private-sector","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:00:04Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T08:00:01Z","domain":"huffingtonpost.com","id":1589899,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"macarthur-foundation","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T08:00:01Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:59:57Z","domain":"huffingtonpost.com","id":1589898,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"ford-foundation","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:59:57Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:59:56Z","domain":"venturebeat.com","id":1589897,"news_source":"VentureBeat","publication_date":"2009-09-01T17:53:28Z","slug":"live-advice","summary":"For some reason, a lot of readers come to us with their game ideas, asking us for advice. After years of telling them to stay cool and go back to school, we finally have a more legitimate lead for them.","title":"Design an Xbox Live Arcade Game, Win a Job and\u00a0$50K","updated_at":"2014-06-12T07:59:56Z","url":"http://venturebeat.com/2009/09/01/design-an-xbox-live-arcade-game-win-a-job-and-50k/"},{"contact_type":"organization","created_at":"2014-06-12T07:59:54Z","domain":"venturebeat.com","id":1589896,"news_source":"VentureBeat","publication_date":"2009-09-22T09:00:17Z","slug":"live-advice","summary":"eduFire is offering a new business channel where venture capitalists and successful executives will offer advice to young entrepreneurs and the unemployed.","title":"Education site eduFire adds live video classes for entrepreneurs (50 free\u00a0passes)","updated_at":"2014-06-12T07:59:54Z","url":"http://venturebeat.com/2009/09/22/edufire-offers-lives-online-video-classes-for-entrepreneurs-taught-by-expert-vcs/"},{"contact_type":"organization","created_at":"2014-06-12T07:59:53Z","domain":"huffingtonpost.com","id":1589895,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"partly","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:59:53Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:59:52Z","domain":"venturebeat.com","id":1589894,"news_source":"VentureBeat","publication_date":"2010-01-13T19:56:36Z","slug":"live-advice","summary":"Editor\u2019s note: Juan tweaks a brilliant thought experiment from the writer Chuck Klosterman: If you had 15 seconds to talk to your 15-year-old self about games, what would you say? Leave your answers in the comments! -Brett","title":"15 for 15: What Game Advice Would You Give to the 15-Year-Old\u00a0You?","updated_at":"2014-06-12T07:59:52Z","url":"http://venturebeat.com/2010/01/13/15-for-15-a-message-to-your-past-self-about-video-games/"},{"contact_type":"organization","created_at":"2014-06-12T07:59:50Z","domain":"venturebeat.com","id":1589893,"news_source":"VentureBeat","publication_date":"2010-01-25T09:17:27Z","slug":"live-advice","summary":"Lots of merger reports are coming in this morning. AOL, in the largest of the three reported deals, has picked up Internet video firm StudioNow for a reported $36.5 million. That\u2019s a pretty good payoff for investors in the Nashville-based startup. Clayton Associates and Claritas Capital had put only $3.5 million into StudioNow.","title":"Acquisition roundup: AOL \u2013 StudioNow, StockTwits \u2013 Abnormal Returns, LivePerson \u2013\u00a0NuConomy","updated_at":"2014-06-12T07:59:50Z","url":"http://venturebeat.com/2010/01/25/acquisition-roundup-aol-buys-studionow-stocktwits-buys-abnormal-returns-liveperson-buys-nuconomy/"},{"contact_type":"organization","created_at":"2014-06-12T07:59:50Z","domain":"huffingtonpost.com","id":1589892,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"obama-campaign","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:59:50Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:59:48Z","domain":"venturebeat.com","id":1589891,"news_source":"VentureBeat","publication_date":"2010-03-31T07:30:47Z","slug":"live-advice","summary":"Forget the TV crew. Broadcast journalists may turn to their Android devices and iPhones to file reports on the spot.","title":"Broadcast journalists turn to Bambuser''s live-streaming mobile video\u00a0apps","updated_at":"2014-06-12T07:59:48Z","url":"http://venturebeat.com/2010/03/31/bambuser/"},{"contact_type":"organization","created_at":"2014-06-12T07:59:46Z","domain":"venturebeat.com","id":1589890,"news_source":"VentureBeat","publication_date":"2010-07-21T19:40:11Z","slug":"live-advice","summary":"Mark Zuckerberg and \u201cThe Facebook Effect\u201d author David Kirkpatrick met for an on-stage conversation this evening at the Computer History Museum in Mountain View.","title":"Live-blog: Zuckerberg and David Kirkpatrick on the Facebook\u00a0Effect","updated_at":"2014-06-12T07:59:46Z","url":"http://venturebeat.com/2010/07/21/live-blog-zuckerberg-and-david-kirkpatrick-on-the-facebook-effect/"},{"contact_type":"person","created_at":"2014-06-12T07:59:44Z","domain":"huffingtonpost.com","id":1589889,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"carol-davidsen","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:59:44Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:59:44Z","domain":"venturebeat.com","id":1589888,"news_source":"VentureBeat","publication_date":"2010-07-28T06:00:24Z","slug":"live-advice","summary":"Guest Post (Editor\u2019s note: Serial entrepreneur Steve Blank is the author of Four Steps to the Epiphany. This column originally appeared on his blog.)","title":"How to keep your business acumen alive for the\u00a0ages","updated_at":"2014-06-12T07:59:44Z","url":"http://venturebeat.com/2010/07/28/how-to-keep-your-business-acumen-alive-for-the-ages/"},{"contact_type":"organization","created_at":"2014-06-12T07:59:42Z","domain":"venturebeat.com","id":1589887,"news_source":"VentureBeat","publication_date":"2010-09-16T23:26:41Z","slug":"live-advice","summary":"\n\tMy friends and I came up with the idea to help gamers with relationships. If you are interested in submitting a question send your email to DearAbby4Geeks@gmail.com.","title":"Relationship Advice for\u00a0Gamers","updated_at":"2014-06-12T07:59:41Z","url":"http://venturebeat.com/2010/09/16/relationship-advice-for-gamers/"},{"contact_type":"organization","created_at":"2014-06-12T07:59:40Z","domain":"venturebeat.com","id":1589886,"news_source":"VentureBeat","publication_date":"2011-01-29T23:26:13Z","slug":"live-advice","summary":"Tonight, on Saturday Night Live, the real Mark Zuckerberg popped up in the show\u2019s iconic opening monologue alongside Jesse Eisenberg, who played the Facebook founder in the oscar-nominated movie The Social Network.","title":"Mark Zuckerberg meets The Social Network''s Jesse Eisenberg on Saturday Night\u00a0Live","updated_at":"2014-06-12T07:59:39Z","url":"http://venturebeat.com/2011/01/29/mark-zuckerberg-meets-the-social-networks-jesse-eisenberg-on-saturday-night-live/"},{"contact_type":"organization","created_at":"2014-06-12T07:59:38Z","domain":"huffingtonpost.com","id":1589885,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"contrast","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:59:38Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:59:37Z","domain":"venturebeat.com","id":1589884,"news_source":"VentureBeat","publication_date":"2011-04-16T23:57:01Z","slug":"live-advice","summary":"\n\t\u00a0","title":"Ultimate Guide to Meet Gamer Girls on Xbox Live\u00a0(Reloaded)","updated_at":"2014-06-12T07:59:37Z","url":"http://venturebeat.com/2011/04/16/ultimate-guide-to-meet-gamer-girls-on-xbox-live-reloaded/"},{"contact_type":"organization","created_at":"2014-06-12T07:59:35Z","domain":"venturebeat.com","id":1589883,"news_source":"VentureBeat","publication_date":"2011-06-16T22:07:30Z","slug":"live-advice","summary":"\n\t\u00a0","title":"Amateur Advice: 5 things Nintendo needs to\u00a0do","updated_at":"2014-06-12T07:59:35Z","url":"http://venturebeat.com/2011/06/16/amateur-advice-5-things-nintendo-needs-to-do/"},{"contact_type":"person","created_at":"2014-06-12T07:59:34Z","domain":"huffingtonpost.com","id":1589882,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"smith","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:59:34Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:59:33Z","domain":"venturebeat.com","id":1589881,"news_source":"VentureBeat","publication_date":"2011-09-14T09:59:18Z","slug":"live-advice","summary":"Thirteen startups presented in the Social and Media Technologies category at this week\u2019s Demo Fall 2011 conference in Silicon Valley. Common themes were getting advice from strangers and trying out items for purchase virtually before buying. Here\u2019s a look at three of those startups we haven\u2019t covered yet in our Demo reporting:","title":"Demo: Advice-from-strangers theme dominates social tech\u00a0demonstrations","updated_at":"2014-06-12T07:59:33Z","url":"http://venturebeat.com/2011/09/14/demo-advice-from-strangers-theme-dominates-social-tech-demonstrations/"},{"contact_type":"organization","created_at":"2014-06-12T07:59:32Z","domain":"huffingtonpost.com","id":1589880,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"software-engineer","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:59:32Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:59:31Z","domain":"venturebeat.com","id":1589879,"news_source":"VentureBeat","publication_date":"2011-09-19T12:14:51Z","slug":"live-advice","summary":"Editor''s Pick \nRockets, electric cars, motion-sensing interfaces, free math education for all, and a social network that\u2019s closing in on a billion people.","title":"How to change the world: advice from Facebook, the Kinect team, Elon Musk & Salman\u00a0Khan","updated_at":"2014-06-12T07:59:31Z","url":"http://venturebeat.com/2011/09/19/churchill-club-awards/"},{"contact_type":"person","created_at":"2014-06-12T07:59:30Z","domain":"huffingtonpost.com","id":1589878,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"paul-smith","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:59:30Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:59:29Z","domain":"venturebeat.com","id":1589877,"news_source":"VentureBeat","publication_date":"2011-09-26T08:48:28Z","slug":"live-advice","summary":"It\u2019s fair to raise an eyebrow when a social network for healthcare comes along, but this network just might make you raise both eyebrows in surprise: HealthTap has created a healthcare social network with more than 5,000 real-live doctors to answer patient questions. Not peers, not \u201cexperts\u201d and not brands. Health questions aren\u2019t posted for the world to see or comment on. This is a private network between a patient and thousands of doctors.","title":"HealthTap\u2019s social network of 5,000 doctors is ready to give free\u00a0advice","updated_at":"2014-06-12T07:59:29Z","url":"http://venturebeat.com/2011/09/26/healthtaps-social-network-of-5000-doctors-is-ready-to-give-free-advice/"},{"contact_type":"organization","created_at":"2014-06-12T07:59:27Z","domain":"venturebeat.com","id":1589876,"news_source":"VentureBeat","publication_date":"2011-11-09T13:26:04Z","slug":"live-advice","summary":"\nPlanning a getaway? Uptake, a social travel site for the inquisitive trip planner, can now pass your pressing travel inquiries on to Facebook friends who may have the answers.","title":"Need travel advice? Uptake connects you to Facebook friends who know\u00a0best","updated_at":"2014-06-12T07:59:27Z","url":"http://venturebeat.com/2011/11/09/uptake-travel-qa/"},{"contact_type":"organization","created_at":"2014-06-12T07:59:27Z","domain":"huffingtonpost.com","id":1589875,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"cooler","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:59:26Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:59:25Z","domain":"venturebeat.com","id":1589874,"news_source":"VentureBeat","publication_date":"2011-12-04T08:00:27Z","slug":"live-advice","summary":"\nThis week, my Xbox Live account was hacked. This is the story of what happened, my response to it, and the questions about security that it has raised.","title":"How I was hacked \u2013 a tale of hijack, XBox Live and FIFA trading\u00a0cards","updated_at":"2014-06-12T07:59:25Z","url":"http://venturebeat.com/2011/12/04/how-i-was-hacked-a-tale-of-hijack-xbox-live-and-fifa-trading-cards/"},{"contact_type":"organization","created_at":"2014-06-12T07:59:23Z","domain":"huffingtonpost.com","id":1589873,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"rollout","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:59:23Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:59:23Z","domain":"venturebeat.com","id":1589872,"news_source":"VentureBeat","publication_date":"2012-04-21T12:15:05Z","slug":"live-advice","summary":"Guest Post The cost of sequencing the human genome continues to fall, reaching a low of $1,000 this year due to a new microchip and machine designed by genetics company Life Technologies Corp. And unleashed by those lower costs, a small cadre of entrepreneurs in Silicon Valley is exploring ways to harness this data to enable us to live longer and healthier lives.","title":"Genome entrepreneurs say their data will help you live\u00a0longer","updated_at":"2014-06-12T07:59:23Z","url":"http://venturebeat.com/2012/04/21/genome-entrepreneurs-say-their-data-will-help-you-live-longer/"},{"contact_type":"organization","created_at":"2014-06-12T07:59:21Z","domain":"venturebeat.com","id":1589871,"news_source":"VentureBeat","publication_date":"2012-05-13T08:00:19Z","slug":"live-advice","summary":"The former president of Microsoft\u2019s gaming and devices division spoke to a captive audience about how to create entrepreneurial projects within a larger company. During that talk, he touched on the Xbox 360\u2032s early troubles and how that affected him\u00a0personally.","title":"Former Xbox 360 exec\u2019s $1B pain and advice to\u00a0entrepreneurs","updated_at":"2014-06-12T07:59:21Z","url":"http://venturebeat.com/2012/05/13/1-billion-dollar-pain/"},{"contact_type":"organization","created_at":"2014-06-12T07:59:20Z","domain":"huffingtonpost.com","id":1589870,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"apparent","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:59:19Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:59:18Z","domain":"venturebeat.com","id":1589869,"news_source":"VentureBeat","publication_date":"2012-07-01T08:00:55Z","slug":"live-advice","summary":"Millions of kids (along with a healthy number of adults) want to make a living writing about video games. Dan Amrich\u00a0wants to create more of them. Or at least give them solid advice on how to succeed at getting their dream jobs as video game reviewers.","title":"How to break into video game writing: Advice from an\u00a0expert","updated_at":"2014-06-12T07:59:18Z","url":"http://venturebeat.com/2012/07/01/how-to-break-into-video-game-writing-advice-from-an-expert/"},{"contact_type":"organization","created_at":"2014-06-12T07:59:16Z","domain":"venturebeat.com","id":1589868,"news_source":"VentureBeat","publication_date":"2012-08-16T11:11:57Z","slug":"live-advice","summary":"Through fundraising auction site Goodwillion, Hacker Dojo\u2019s community has banded together to offer an eclectic selection of rewards, services, and\u00a0meetings.","title":"Hacker Dojo supporters auction off dates, cakes, and entrepreneurial advice from robot\u00a0dinosaurs","updated_at":"2014-06-12T07:59:16Z","url":"http://venturebeat.com/2012/08/16/hacker-dojo-auctions/"},{"contact_type":"organization","created_at":"2014-06-12T07:59:16Z","domain":"huffingtonpost.com","id":1589867,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"tech-experts","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:59:16Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:59:14Z","domain":"venturebeat.com","id":1589866,"news_source":"VentureBeat","publication_date":"2012-10-08T10:46:30Z","slug":"live-advice","summary":"Guest Post How to build regional entrepreneurial communities has just gotten it\u2019s first \u201chere\u2019s how to do it\u201d\u00a0book.","title":"\u2018Startup Communities\u2019 book delivers roadmap for Silicon Valleys\u00a0everywhere","updated_at":"2014-06-12T07:59:14Z","url":"http://venturebeat.com/2012/10/08/startup-communities-book-delivers-roadmap-for-building-startup-clusters/"},{"contact_type":"organization","created_at":"2014-06-12T07:59:12Z","domain":"venturebeat.com","id":1589865,"news_source":"VentureBeat","publication_date":"2012-10-10T10:08:11Z","slug":"live-advice","summary":"Guest Post Women founders were few at DEMO Fall in Santa Clara. Here\u2019s what they had to say about living, working, and competing in a \u201cman\u2019s\u00a0world.\u201d","title":"Women of DEMO: Female founders give tech career\u00a0advice","updated_at":"2014-06-12T07:59:12Z","url":"http://venturebeat.com/2012/10/10/women-of-demo/"},{"contact_type":"organization","created_at":"2014-06-12T07:59:11Z","domain":"huffingtonpost.com","id":1589864,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"the-federal","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:59:10Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:59:10Z","domain":"venturebeat.com","id":1589863,"news_source":"VentureBeat","publication_date":"2012-10-19T10:56:00Z","slug":"live-advice","summary":"\n\n\tIt\u2019s every fighting-game player\u2019s worst nightmare. Online hecklers trash those who suffer it. People don\u2019t enter tournaments for fear of it: getting mauled in a tournament stream with thousands of your peers watching you online. It\u2019s the virtual version of being tarred and feathered. And I felt the pain firsthand.","title":"I got destroyed on a Super Street Fighter IV live\u00a0stream","updated_at":"2014-06-12T07:59:10Z","url":"http://venturebeat.com/2012/10/19/super-street-fighter-4-game-diary-1-i-got-destroyed-on-a-live-stream/"},{"contact_type":"organization","created_at":"2014-06-12T07:59:08Z","domain":"venturebeat.com","id":1589862,"news_source":"VentureBeat","publication_date":"2012-10-30T08:00:52Z","slug":"live-advice","summary":"David Vonderhaar is the multiplayer gaming design director at Treyarch. He offers us sound advice on how to get ahead in multiplayer combat in the upcoming Call of Duty: Black Ops\u00a0II.","title":"David Vonderhaar\u2019s expert advice on how to get ahead in Call of Duty: Black Ops II multiplayer (exclusive\u00a0interview)","updated_at":"2014-06-12T07:59:08Z","url":"http://venturebeat.com/2012/10/30/david-vonderhaars-expert-advice-on-how-to-get-ahead-in-call-of-duty-black-ops-ii-multiplayer-combat-interview/"},{"contact_type":"organization","created_at":"2014-06-12T07:59:07Z","domain":"huffingtonpost.com","id":1589861,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"digital-tools","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:59:07Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:59:06Z","domain":"venturebeat.com","id":1589860,"news_source":"VentureBeat","publication_date":"2012-11-19T17:18:17Z","slug":"live-advice","summary":"We selected a few of our favorite videos from Rocketlist.me to inspire you this afternoon. Hope you\u00a0enjoy!","title":"Need afternoon inspiration? Get advice from entrepreneurs at Quora, LearnSprout and more\u00a0(video)","updated_at":"2014-06-12T07:59:06Z","url":"http://venturebeat.com/2012/11/19/rocketlist-videos/"},{"contact_type":"organization","created_at":"2014-06-12T07:59:04Z","domain":"venturebeat.com","id":1589859,"news_source":"VentureBeat","publication_date":"2012-12-11T00:36:13Z","slug":"live-advice","summary":"Why should you play games on your console\u00a0anyway?","title":"Xbox 360 to get 40 new entertainment apps on Xbox\u00a0Live","updated_at":"2014-06-12T07:59:04Z","url":"http://venturebeat.com/2012/12/11/xbox-360-to-get-40-new-entertainment-apps-on-xbox-live/"},{"contact_type":"organization","created_at":"2014-06-12T07:59:03Z","domain":"huffingtonpost.com","id":1589858,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"github","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:59:03Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:59:02Z","domain":"venturebeat.com","id":1589857,"news_source":"VentureBeat","publication_date":"2013-01-07T11:00:21Z","slug":"live-advice","summary":"The co-directors of Cognition: An Erica Reed Thriller, and adventure game veteran Jane Jensen, chat with GamesBeat about their writing\u00a0process.","title":"Cognition writers talk adventure games, detective stories, and bad writing\u00a0advice","updated_at":"2014-06-12T07:59:02Z","url":"http://venturebeat.com/2013/01/07/jane-jensen-phoenix-online-studios-cognition-interview/"},{"contact_type":"organization","created_at":"2014-06-12T07:59:00Z","domain":"venturebeat.com","id":1589856,"news_source":"VentureBeat","publication_date":"2013-06-18T09:59:17Z","slug":"live-advice","summary":"Sponsored Post Advisory boards can be invaluable. They can also be unbearable. But either way, you can leverage their networks and knowledge to grow your\u00a0business.","title":"Smart Scaling: How to get actionable advice from your board to kickstart\u00a0growth","updated_at":"2014-06-12T07:59:00Z","url":"http://venturebeat.com/2013/06/18/smart-scaling-2/"},{"contact_type":"person","created_at":"2014-06-12T07:59:00Z","domain":"huffingtonpost.com","id":1589855,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"rose","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:58:59Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:58:58Z","domain":"venturebeat.com","id":1589854,"news_source":"VentureBeat","publication_date":"2013-07-22T09:00:07Z","slug":"live-advice","summary":"The key is to create teams that can respond to changes rapidly as they\u00a0happen.","title":"Navy SEAL\u2019s advice: Training is the way to deal with\u00a0disruption","updated_at":"2014-06-12T07:58:58Z","url":"http://venturebeat.com/2013/07/22/navy-seals-advice-training-is-the-way-to-deal-with-disruption/"},{"contact_type":"organization","created_at":"2014-06-12T07:58:56Z","domain":"huffingtonpost.com","id":1589853,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"obama","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:58:56Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:58:56Z","domain":"venturebeat.com","id":1589852,"news_source":"VentureBeat","publication_date":"2013-08-09T08:08:32Z","slug":"live-advice","summary":"Guest Post I had the opportunity to sit down with Branson to talk about challenges, competing against giants and entrepreneurship.","title":"\u2018Screw it \u2014 just do it\u2019: Advice from Richard Branson for\u00a0entrepreneurs","updated_at":"2014-06-12T07:58:55Z","url":"http://venturebeat.com/2013/08/09/screw-it-just-do-it-advice-from-sir-richard-branson-for-entrepreneurs/"},{"contact_type":"organization","created_at":"2014-06-12T07:58:53Z","domain":"venturebeat.com","id":1589851,"news_source":"VentureBeat","publication_date":"2013-08-18T08:00:36Z","slug":"live-advice","summary":"Tina Palacios dives into the details for surviving in Call of Duty: Ghosts\u00a0multiplayer.","title":"Can you stay alive for 30 seconds in Call of Duty: Ghosts multiplayer?\u00a0(interview)","updated_at":"2014-06-12T07:58:53Z","url":"http://venturebeat.com/2013/08/18/can-you-stay-alive-for-30-seconds-in-call-of-duty-ghosts-multiplayer-interview/"},{"contact_type":"organization","created_at":"2014-06-12T07:58:52Z","domain":"huffingtonpost.com","id":1589850,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"tumblr","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:58:52Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:58:51Z","domain":"venturebeat.com","id":1589849,"news_source":"VentureBeat","publication_date":"2013-10-01T15:05:10Z","slug":"live-advice","summary":"Sponsored Post The digital health landscape isn\u2019t what it was five years ago \u2014 or even last year. Advances in remote diagnostics, big data, advanced sensing technologies, mobile, and genomics research are enabling patient-powered applications, improved doctor-to-patient communication, and smarter physician tools and\u00a0insights.","title":"The plan to fix health care: Entrepreneurs collaborate live with top\u00a0VCs","updated_at":"2014-06-12T07:58:51Z","url":"http://venturebeat.com/2013/10/01/the-plan-to-fix-health-care-entrepreneurs-collaborate-live-with-top-vcs/"},{"contact_type":"organization","created_at":"2014-06-12T07:58:50Z","domain":"huffingtonpost.com","id":1589848,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"for-d","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:58:50Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:58:48Z","domain":"venturebeat.com","id":1589847,"news_source":"VentureBeat","publication_date":"2013-10-15T11:00:44Z","slug":"live-advice","summary":"Game industry leaders say it takes discipline and learning to shift from hands-on coding to running\u00a0things.","title":"How to turn a developer into a founder: Advice from those who\u2019ve done\u00a0it","updated_at":"2014-06-12T07:58:48Z","url":"http://venturebeat.com/2013/10/15/how-do-you-turn-a-developer-into-a-founder/"},{"contact_type":"person","created_at":"2014-06-12T07:58:48Z","domain":"huffingtonpost.com","id":1589846,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"sam","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:58:48Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"person","created_at":"2014-06-12T07:58:46Z","domain":"huffingtonpost.com","id":1589845,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"jeffrey","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:58:46Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:58:46Z","domain":"venturebeat.com","id":1589844,"news_source":"VentureBeat","publication_date":"2013-10-24T10:25:17Z","slug":"live-advice","summary":"Guest Post I\u2019m a staff software engineer at a fast-growing Web startup. Here\u2019s my three pieces of advice for overcoming bias in the\u00a0workplace.","title":"\u2018Don\u2019t wait for an invitation,\u2019 and other advice for women in\u00a0tech","updated_at":"2014-06-12T07:58:45Z","url":"http://venturebeat.com/2013/10/24/dont-wait-for-an-invitation-and-other-advice-for-women-in-tech/"},{"contact_type":"organization","created_at":"2014-06-12T07:58:43Z","domain":"venturebeat.com","id":1589843,"news_source":"VentureBeat","publication_date":"2014-01-28T07:00:08Z","slug":"live-advice","summary":"Remote Coach gives golfers live analysis and instant feedback for game\u00a0improvement.","title":"MobiCoach gives golfers real-time coaching advice via mobile\u00a0app","updated_at":"2014-06-12T07:58:43Z","url":"http://venturebeat.com/2014/01/28/mobicoach-gives-golfers-real-time-coaching-advice-via-mobile-app/"},{"contact_type":"person","created_at":"2014-06-12T07:58:42Z","domain":"huffingtonpost.com","id":1589842,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"jeffrey-young","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:58:42Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:58:41Z","domain":"venturebeat.com","id":1589841,"news_source":"VentureBeat","publication_date":"2014-03-03T16:14:27Z","slug":"live-advice","summary":"\u201cTraditional startup advice says stay close to your customer so you know what they want. \u2026 Failing to do so can be detrimental to your core\u00a0business.\u201d","title":"Influx.com raises $250,000 to help online businesses excel at customer service\u00a0delivery","updated_at":"2014-06-12T07:58:41Z","url":"http://venturebeat.com/2014/03/03/influx-com-raises-250000-to-help-online-businesses-excel-at-customer-service-delivery/"},{"contact_type":"organization","created_at":"2014-06-12T07:58:39Z","domain":"venturebeat.com","id":1589840,"news_source":"VentureBeat","publication_date":"2014-04-09T04:30:09Z","slug":"live-advice","summary":"Health-tech startup Omada Health promises to help people with health issues change their behavior. And it\u2019s starting out with a program\u00a0to\u00a0help diabetes sufferers.","title":"Omada Health grabs a new $23M to \u2018deliver weight loss over an Internet connection\u2019","updated_at":"2014-06-12T07:58:39Z","url":"http://venturebeat.com/2014/04/09/omada-health-grabs-a-new-23m-to-deliver-weight-loss-over-an-internet-connection/"},{"contact_type":"person","created_at":"2014-06-12T07:58:39Z","domain":"huffingtonpost.com","id":1589839,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"gerald","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:58:39Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:58:37Z","domain":"venturebeat.com","id":1589838,"news_source":"VentureBeat","publication_date":"2014-04-24T06:40:56Z","slug":"live-advice","summary":"Facebook just bought\u00a0itself an exercise app.","title":"Facebook buys Moves exercise diary app, service will live\u00a0on","updated_at":"2014-06-12T07:58:37Z","url":"http://venturebeat.com/2014/04/24/facebook-buys-moves-exercise-diary-app-service-will-live-on/"},{"contact_type":"person","created_at":"2014-06-12T07:58:36Z","domain":"huffingtonpost.com","id":1589837,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"gerry-smith","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:58:35Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:58:35Z","domain":"venturebeat.com","id":1589836,"news_source":"VentureBeat","publication_date":"2012-12-07T08:00:40Z","slug":"live-advice","summary":"If you follow the advice of experts, you can perform a lot better in the shooting gallery of Call of Duty: Black Ops II\u00a0multiplayer","title":"The DeanBeat: Expert advice on staying alive in Call of Duty: Black Ops II\u00a0multiplayer","updated_at":"2014-06-12T07:58:35Z","url":"http://venturebeat.com/2012/12/07/the-deanbeat-expert-advice-on-staying-alive-in-call-of-duty-black-ops-ii-multiplayer/"},{"contact_type":"organization","created_at":"2014-06-12T07:58:32Z","domain":"venturebeat.com","id":1589835,"news_source":"VentureBeat","publication_date":"2013-06-27T06:39:58Z","slug":"live-advice","summary":"The past few months have been rocky for TechStars NYC, but you couldn\u2019t tell by looking at the startup accelerator\u2019s diverse Spring 2013\u00a0cohort.","title":"TechStars NYC\u2019s 2013 Demo Day: Shopping advice for parents, gourmet recipe deliveries, and\u00a0more","updated_at":"2014-06-12T07:58:32Z","url":"http://venturebeat.com/2013/06/27/live-at-techstars-nycs-spring-2013-demo-day/"},{"contact_type":"organization","created_at":"2014-06-12T07:58:32Z","domain":"huffingtonpost.com","id":1589834,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"previous","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:58:32Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"person","created_at":"2014-06-12T07:58:30Z","domain":"huffingtonpost.com","id":1589833,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"chris","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:58:30Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:58:28Z","domain":"huffingtonpost.com","id":1589832,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"comcast","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:58:28Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:58:26Z","domain":"huffingtonpost.com","id":1589831,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"reddit","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:58:26Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:58:24Z","domain":"huffingtonpost.com","id":1589830,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"turing","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:58:24Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:58:22Z","domain":"huffingtonpost.com","id":1589829,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"netflix","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:58:21Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:58:19Z","domain":"huffingtonpost.com","id":1589828,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"verizon","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:58:19Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"person","created_at":"2014-06-12T07:58:17Z","domain":"huffingtonpost.com","id":1589827,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"francisco","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:58:17Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:58:15Z","domain":"huffingtonpost.com","id":1589826,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"live-advice","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:58:15Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:58:13Z","domain":"huffingtonpost.com","id":1589825,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"huffpost-live","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:58:13Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:58:11Z","domain":"huffingtonpost.com","id":1589824,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"surreal","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:58:11Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"person","created_at":"2014-06-12T07:58:09Z","domain":"huffingtonpost.com","id":1589823,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"wendy-davis","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:58:09Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:58:07Z","domain":"huffingtonpost.com","id":1589822,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"burning-man","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:58:07Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:58:05Z","domain":"huffingtonpost.com","id":1589821,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"dad","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:58:04Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:58:02Z","domain":"huffingtonpost.com","id":1589820,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"figure-out","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:58:02Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:58:00Z","domain":"huffingtonpost.com","id":1589819,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"fox-news","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:58:00Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:57:58Z","domain":"huffingtonpost.com","id":1589818,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"woman","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:57:58Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:57:56Z","domain":"huffingtonpost.com","id":1589817,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"chappelles-show","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:57:56Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:57:54Z","domain":"huffingtonpost.com","id":1589816,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"dave","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:57:54Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:57:52Z","domain":"huffingtonpost.com","id":1589815,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"dinnertime","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:57:52Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:57:50Z","domain":"huffingtonpost.com","id":1589814,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"space","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:57:49Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:57:47Z","domain":"huffingtonpost.com","id":1589813,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"sixth-sense","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:57:47Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:57:45Z","domain":"huffingtonpost.com","id":1589812,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"moviefone","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:57:45Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:57:43Z","domain":"huffingtonpost.com","id":1589811,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"backstory","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:57:43Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"person","created_at":"2014-06-12T07:57:41Z","domain":"huffingtonpost.com","id":1589810,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"kelly","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:57:41Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"person","created_at":"2014-06-12T07:57:39Z","domain":"huffingtonpost.com","id":1589809,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"bill-oreilly","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:57:39Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"person","created_at":"2014-06-12T07:57:37Z","domain":"huffingtonpost.com","id":1589808,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"donald-trump","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:57:37Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"person","created_at":"2014-06-12T07:57:35Z","domain":"huffingtonpost.com","id":1589807,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"cooper","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:57:35Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:57:33Z","domain":"huffingtonpost.com","id":1589806,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"msnbc","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:57:33Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"person","created_at":"2014-06-12T07:57:31Z","domain":"huffingtonpost.com","id":1589805,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"jon-stewart","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:57:31Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"person","created_at":"2014-06-12T07:57:29Z","domain":"huffingtonpost.com","id":1589804,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"eric","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:57:28Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"person","created_at":"2014-06-12T07:57:26Z","domain":"huffingtonpost.com","id":1589803,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"laura","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:57:26Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:57:24Z","domain":"huffingtonpost.com","id":1589802,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"whisper","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:57:24Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:57:22Z","domain":"huffingtonpost.com","id":1589801,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"my-business","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:57:22Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:57:20Z","domain":"huffingtonpost.com","id":1589800,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"dodge","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:57:20Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:57:16Z","domain":"huffingtonpost.com","id":1589799,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"walgreen","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:57:16Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:57:12Z","domain":"huffingtonpost.com","id":1589798,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"lego","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:57:12Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:57:10Z","domain":"huffingtonpost.com","id":1589797,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"vine","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:57:10Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:57:08Z","domain":"huffingtonpost.com","id":1589796,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"the-huffington-post","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:57:08Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:57:05Z","domain":"huffingtonpost.com","id":1589795,"news_source":"Huffington Post","publication_date":"2014-06-11T12:10:54Z","slug":"huffington-post","summary":"
President Obama delivers remarks about the error-plagued launch of Healthcare.gov in the Rose Garden. (Photo: Mark Wilson/Getty Images)

\n
\n

\n

Washington -- There may be no foosball tables or luxury buses ferrying employees to work, but a new startup in the nation\u2019s capital is offering other incentives to lure tech talent away from Silicon Valley.


\n
\nIt is sharing its work on GitHub, a popular website for open-source software, to appeal to coders. It is opening another office in San Francisco for those who don\u2019t want to live in Washington. And it is convincing civic-minded techies to build websites, apps and other digital tools that serve their country.
\n
\nIt\u2019s all part of an effort to persuade computer wizards to reject the lure of Google or Facebook and work for someone who isn\u2019t thought of as an innovator: Uncle Sam.
\n
\nThe startup, named 18F for its location on 18th and F Streets, is the in-house tech team for the federal government. It launched in March as part of a growing push in Washington to overcome a shortage of tech experts that was apparent last fall during the disastrous rollout of HealthCare.gov.
\n
\nWhile Silicon Valley may offer more money or the chance to build cooler products, 18F employees chose to work in government for other reasons.
\n
\n\u201cThis is the place to get big things done,\u201d Hillary Hartley, 18F\u2019s co-founder, said on a recent morning at the startup\u2019s open-air office, where a few programmers quietly typed code on MacBooks and stared into monitors.
\n
\n\"If you build something [in government] and it\u2019s successful, it is going to touch an enormous amount of people,\u201d she said. \u201cAnd that\u2019s intoxicating.\u201d
\n
\nBut with just 31 employees so far, 18F is a mere blip in a government bureaucracy with some 80,000 tech workers. And critics say the Obama administration has a long way to go before it can build a sustainable high-tech workforce.
\n
\nThe push to recruit more tech experts comes as many Americans expect access to almost everything -- including their government -- online. The recent glitches with the federal health care website proved the Obama administration needs to find more people with experience building high-traffic websites, said Paul Smith, 37, a software engineer and programmer who helped fix HealthCare.gov.
\n
\n\u201cThere''s only going to be more expectation, more demand for transactional, consumer-facing services from the government, not less,\u201d Smith said. \u201cSo there''s only going to be more HealthCare.gov-like sites.\u201d
\n
\nThe Obama administration\u2019s talent shortage stands in contrast to the army of programmers and engineers who used cutting-edge digital tools to target voters and help the president win reelection in 2012. More than 200 people worked on the campaign\u2019s digital operations. Many had left jobs at Facebook, Google and Twitter.
\n
\nBut after the election, almost all of them chose to return to tech companies or launch their own startups instead of taking jobs with the government.
\n
\nCarol Davidsen, who used digital tools to help the Obama campaign target swing voters with TV ads, said she chose not to pursue a government job after the election partly because she worried she would be misunderstood in D.C. Instead, she co-founded a startup called Cir.cl that creates a marketplace for like-minded buyers and sellers.
\n
\n\u201cI still don''t think a lot of people in government and Washington have a lot of respect for technologists,\u201d Davidsen said in an email. \u201cIn general, I don''t want to be in a situation where I feel like I have to take direction from someone who doesn''t appreciate or understand the complexities of what it is that a great technologist or software engineer does.\u201d
\n
\nSuch cultural differences between the tech and policy worlds help explain why the government struggles to recruit programmers and engineers. After the HealthCare.gov failures, \u201cdeep questions remain\u201d about whether the government can \u201cidentify, cultivate, and retain individuals with the necessary skills for success in a world increasingly driven by information technology,\u201d according to a recent report commissioned by the Ford Foundation and the MacArthur Foundation.
\n
\nAbout 70 percent of people with math and science degrees take jobs in the private sector, while 4 percent go to work for the federal government, the report found.
\n
\nTech talent is also not evenly distributed across government. The National Security Agency has attracted an abundance of computer experts with its tech-driven mission, while other government agencies, like those involved in social problems, \u201care relatively starved for such talent,\u201d the report said.
\n
\n

\n
\n

\n
\nThe launch of 18F is the latest government attempt to bridge the tech talent gap. In 2012, the White House created the President Innovation Fellows program to recruit employees in the tech industry to work on government IT projects for six to 12 months. The program\u2019s first round received 1,200 applications for 18 positions, according to Tom Kalil, the White House deputy director for technology and innovation.
\n
\n\u201cThis is more competitive than the Ivies,\u201d Kalil said at a recent forum hosted by the New America Foundation.
\n
\nThe fellows have built digital tools that help consumers save money on electricity bills or get secure online access to health records. Current fellows are building a website that will be a \u201cone-stop shop\u201d for veterans to access VA services and benefits.
\n
\nA video about the program on the White House website says it seeks anyone who is \u201ca data geek, an entrepreneur, a developer, a designer, a maker.\u201d
\n
\n

A White House video calls on tech experts to apply for the Presidential Innovation Fellows program.


\n
\n\u201cIf you\u2019re using the skills of the 21st century to make things happen, there are endless opportunities,\u201d the video says. \u201cBut there\u2019s one key opportunity to put your talents to use that you may not have thought of -- the federal government. Government matters. It matters a lot. And it needs people like you.\u201d
\n
\nAbout one-third of fellows stay to work full-time in government. More than a dozen now work for 18F. One former fellow, Marina Martin, is now chief technology officer for the Department of Veterans Affairs, which badly needs the help. The VA has about one IT staffer for every 40 employees -- one of the lowest ratios in the federal government, according to a 2012 report by the consulting firm Deloitte.
\n
\nYet even new government ventures like 18F can face roadblocks. Most tech startups can test their products publicly at any time, but 18F must undergo an extensive cybersecurity test before introducing a website to ensure it can\u2019t be hacked. That process can take several weeks or more.
\n
\n\u201cThere are limitations in how we can engage the public,\u201d Hartley said.
\n
\nThe government\u2019s recruiting troubles are compounded by its slow hiring process. While tech firms can hire new engineers in about a week, government agencies take more than 100 days on average to hire IT specialists, according to Steven VanRoekel, the chief information officer for the White House Office of Management and Budget.
\n
\nThe Obama administration is now looking to waive some hiring rules -- like posting jobs publicly for weeks, evaluating multiple candidates, or doing lengthy background checks -- to compete with Silicon Valley, he said.
\n
\n\u201cThere are things in place because of process and history that don\u2019t give us a leg up in that fight for the best talent,\u201d VanRoekel said.
\n
\nEmployees at 18F are also trying to speed up the process. They have shortened the time it takes to hire workers from nine months to two months, mostly by cutting the amount of people handling interviews, paperwork and other red tape. And they\u2019ve introduced modern ways of building technology, like testing projects along the way instead of waiting until they are done months later, a method used by government contractors that yielded disastrous results with HealthCare.gov.
\n
\n18F does not operate under different rules than the rest of the federal government. Instead, it is trying to bring ideas from the startup world and make them work within the myriad rules of the government bureaucracy, according to 18F co-founder Greg Godbout. \"We''re not afraid of taking risks,\" he said, \"but we don''t have the risk tolerance of Silicon Valley.\"
\n
\n
Aaron Snow and Hillary Hartley co-founded 18F to help the federal government build technology. (Photo: Gerry Smith/Huffington Post)

\n
\nBy appearances alone, 18F bears little resemblance to a typical Silicon Valley startup. Its office is located past a metal detector inside a hulking federal building that is home to the General Services Administration. While many startups have founders in their 20s, 18F was started by three former Presidential Innovations Fellows in their late 30s and early 40s.
\n
\nHartley, 38, had worked previously for a company that builds websites and other online tools for federal, state and local governments. She started 18F with Aaron Snow, 43, a former lawyer and programmer who once co-founded a personalized shopping app, and Godbout, 41, an IT expert who owns the Arlington Cinema & Drafthouse. They say they started 18F to take the idea of the fellowship program and make it permanent.
\n
\nThe three co-founders talk like data geeks, often referring to their open-source code and A.P.I., or application programming interface. They are hoping to grow 18F to more than 50 employees by the end of July largely by recruiting from Washington\u2019s community of civic-minded programmers, including Code For America, a nonprofit that builds websites for city governments.
\n
\n\u201cThese are people who want to do good work for the government,\u201d Hartley said. \u201cI feel like we\u2019re giving them a home.\u201d
\n
\nLast month, 18F introduced one of its first projects: NotAlone.gov, a government website with resources on handling sexual assault on college campuses. It is unclear whether 18F will be a model for the rest of the federal government, but some observers say it offers a glimmer of hope.
\n
\n\"It''s essentially, I would say at this point, unproven,\u201d Greg Gershman, a software engineer and former Presidential Innovation Fellow, said of the venture. \u201cBut I think it shows a lot of promise. They''re trying to hire developers, hire designers, the kind of people who should''ve been working on things like HealthCare.gov from the beginning.\u201d
\n
\nWhen HealthCare.gov crashed last October, the White House tapped tech experts from Obama\u2019s 2012 presidential campaign to salvage the website. Some former campaign techies are now working on an overhaul of the health care portal that will include methods commonly used by startups, like hosting parts of the site with Amazon\u2019s cloud computing services.
\n
\nOthers are calling on more former tech experts from the campaign to help the president run his administration.
\n
\n\u201cTogether, we\u2019ve done things that transformed elections, but we now need that work to carry into transforming government,\u201d Clay Johnson, a programmer for Howard Dean\u2019s 2004 campaign, and Harper Reed, former chief technology officer of Obama for America, wrote in a New York Times Op-Ed in October.
\n
\n\u201cA digital candidate will never be able to become a digital president if he can\u2019t bring the innovation that helped him win election into the Oval Office to help him govern,\" they said.
\n
\n

\n
\n

\n
\nOne obvious reason why the country\u2019s top tech talent avoids Washington is money. While the average salaries for engineers in the private sector and government are about the same -- around $85,000 a year, according to a survey by Dice, a technology-recruitment service -- tech firms typically offer employees stock options in addition to their salaries, creating a potential windfall if the company succeeds. Government employees, on the other hand, have recently been subject to furloughs and pay freezes.
\n
\nBut dreams of dot-com riches only partly explain why tech experts don\u2019t pursue government work. If Washington wants to attract more computer wizards, it may also need to dramatically change its culture.
\n
\nThe culture differences between Silicon Valley and Washington were evident last October during the troubled rollout of HealthCare.gov. At the time, a team of tech experts handpicked by The White House, including veterans from Google, traveled to the offices of CGI Federal, an IT contractor in Northern Virginia, to fix the broken website.
\n
\nWhen they arrived on a Saturday, they were stunned by what they found. The parking lot was virtually empty. So were the chairs inside the building that should have been filled by programmers and managers scrambling to save the online exchange.
\n
\nThe exhausted contractor employees who built most of the crippled website had taken the weekend off, according to members of the rescue team who said they could not speak on the record because of nondisclosure agreements they had signed.
\n
\nAt most tech companies, failing to show up for work on a weekend during a crisis would be unheard of, said Mike Abbott, a venture capitalist in Silicon Valley and former vice president of engineering at Twitter who helped fix the health care website.
\n
\n\u201cOut here, if something is broken, you do whatever it takes to fix it -- you stay up all night or work weekends,\u201d Abbott said. \u201cI didn\u2019t sense that same level of ownership and urgency to solve the issue when I arrived.\u201d
\n
\nSuch bewilderment among tech experts is common in Washington, where \u201cthe culture is radically different\u201d than in Silicon Valley, according to Anne Marie Slaughter, a former director of policy planning at the State Department.
\n
\n\u201cIt\u2019s what I would call the difference between the culture of the \u2018presumptive no\u2019 and the \u2018presumptive yes,\u2019\u201d Slaughter said at a recent forum. \u201cThe \u2018presumptive yes\u2019 is the culture of Silicon Valley, it\u2019s the culture of technology. It\u2019s \u2018that\u2019s a cool idea, let\u2019s see whether that would work ... The \u2018presumptive yes\u2019 is not the culture of Washington.\u201d
\n
\n
Chris Frommann quit his job with the federal government after an IT project he worked on was never introduced. (Photo: Damon Scheleur/Huffington Post)

\n
\nChris Frommann, 27, has seen first-hand how this culture clash impacts government tech projects. Four years ago, Frommann turned down a job at Microsoft to join a team of engineers in Washington working for the Social Security Administration.
\n
\nThe atmosphere was unlike anything he\u2019d experienced before. Employees were required to leave by 6 p.m. -- even if they needed to stay late to finish a project -- because there wasn\u2019t money to pay for overtime. By contrast, employees at startups routinely work long hours, especially leading up to a new product launch.
\n
\nGovernment programmers were also still writing code in COBOL -- an obsolete computer language developed in the 1950s and still used by some government agencies, Frommann said.
\n
\n\u201cIt\u2019s as if the auto industry insisted on using Henry Ford technology despite the innovation over the last 70 years,\u201d he said.
\n
\nAt the time, Frommann and other engineers were building software that would allow people to apply for government benefits online and immediately learn if they were eligible. Employees would no longer need to process applications by hand. The project would have saved the administration as much as $1 billion a year on technology, IT personnel and case workers, he said.
\n
\nBut after several months of work, Frommann''s boss was suddenly fired and the team was broken up, a casualty of \u201cinternal politics,\u201d Frommann said. The project wasn''t introduced. Frustrated his work never came to fruition, Frommann quit.
\n
\n\u201cIt definitely disappointed me and I became less naive,\u201d said Frommann, who now works for a media analytics startup with other techies from the 2012 Obama campaign. \u201cI still plan to work in government, and I still want to be a public servant, but I\u2019ll be a lot more cautious about the team and the project because I\u2019ve already been burned.\u201d
\n
\nHis disappointment with such projects is not unusual. Only 6 percent of large government IT projects over the past decade were deemed successful -- the rest were delayed, over budget, didn\u2019t meet expectations, or failed completely, according to research by the Standish Group, a consulting firm.
\n
\nThat dismal record is why the founders of 18F say they chose to work for the government: They wanted silence the critics.
\n
\n\u201cThere are many people who think government can\u2019t get technology right,\u201d Snow said. \u201cI love coming to work every day and proving them wrong.\u201d
\n
\n

\n
\n ","title":"Uncle Sam Wants Coders To Leave Silicon Valley For D.C.","updated_at":"2014-06-12T07:57:05Z","url":"http://www.huffingtonpost.com/2014/06/11/washington-tech_n_5475316.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:57:03Z","domain":"huffingtonpost.com","id":1589794,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"notify","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:57:03Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:57:01Z","domain":"huffingtonpost.com","id":1589793,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"factual","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:57:01Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:56:59Z","domain":"huffingtonpost.com","id":1589792,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"none","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:56:59Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:56:57Z","domain":"huffingtonpost.com","id":1589791,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"span","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:56:57Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:56:55Z","domain":"huffingtonpost.com","id":1589790,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"zergnet","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:56:55Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:56:53Z","domain":"huffingtonpost.com","id":1589789,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"blackberry","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:56:52Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:56:51Z","domain":"huffingtonpost.com","id":1589788,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"google-play","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:56:50Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:56:48Z","domain":"huffingtonpost.com","id":1589787,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"vimeo","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:56:48Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"person","created_at":"2014-06-12T07:56:46Z","domain":"huffingtonpost.com","id":1589786,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"richard-dunn","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:56:46Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"person","created_at":"2014-06-12T07:56:43Z","domain":"huffingtonpost.com","id":1589785,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"denis","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:56:43Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:56:41Z","domain":"huffingtonpost.com","id":1589784,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"light","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:56:41Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:56:38Z","domain":"huffingtonpost.com","id":1589783,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"instagram","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:56:37Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:56:34Z","domain":"huffingtonpost.com","id":1589782,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"challenger","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:56:34Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"person","created_at":"2014-06-12T07:56:31Z","domain":"huffingtonpost.com","id":1589781,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"eric-cantor","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:56:30Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:56:28Z","domain":"huffingtonpost.com","id":1589780,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"getty-images","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:56:27Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:56:26Z","domain":"huffingtonpost.com","id":1589779,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"harris","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:56:25Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"person","created_at":"2014-06-12T07:56:23Z","domain":"huffingtonpost.com","id":1589778,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"cindy","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:56:23Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:56:20Z","domain":"huffingtonpost.com","id":1589777,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"bikini","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:56:20Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:56:17Z","domain":"huffingtonpost.com","id":1589776,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"youtube","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:56:17Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"person","created_at":"2014-06-12T07:56:15Z","domain":"huffingtonpost.com","id":1589775,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"selena-gomez","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:56:15Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"person","created_at":"2014-06-12T07:56:12Z","domain":"huffingtonpost.com","id":1589774,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"cyrus","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:56:12Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:56:10Z","domain":"huffingtonpost.com","id":1589773,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"middleton","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:56:10Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"person","created_at":"2014-06-12T07:56:08Z","domain":"huffingtonpost.com","id":1589772,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"jessica","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:56:07Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:56:06Z","domain":"huffingtonpost.com","id":1589771,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"shoot","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:56:05Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"person","created_at":"2014-06-12T07:56:02Z","domain":"huffingtonpost.com","id":1589770,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"kris","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:56:02Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"person","created_at":"2014-06-12T07:56:00Z","domain":"huffingtonpost.com","id":1589769,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"kate","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:56:00Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:55:57Z","domain":"huffingtonpost.com","id":1589768,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"victims","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:55:57Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:55:55Z","domain":"huffingtonpost.com","id":1589767,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"sparks","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:55:55Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:55:53Z","domain":"huffingtonpost.com","id":1589766,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"opened","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:55:53Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:55:49Z","domain":"huffingtonpost.com","id":1589765,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"cnnmoney","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:55:49Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"person","created_at":"2014-06-12T07:55:46Z","domain":"huffingtonpost.com","id":1589764,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"florian","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:55:45Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:55:42Z","domain":"huffingtonpost.com","id":1589763,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"teenager","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:55:42Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"person","created_at":"2014-06-12T07:55:38Z","domain":"huffingtonpost.com","id":1589762,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"smith","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:55:38Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"person","created_at":"2014-06-12T07:55:35Z","domain":"huffingtonpost.com","id":1589761,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"anthony-b","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:55:35Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:55:31Z","domain":"huffingtonpost.com","id":1589760,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"ppl","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:55:31Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:55:24Z","domain":"huffingtonpost.com","id":1589759,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"als","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:55:24Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"person","created_at":"2014-06-12T07:55:20Z","domain":"huffingtonpost.com","id":1589758,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"andreas","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:55:20Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:55:17Z","domain":"huffingtonpost.com","id":1589757,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"tweeters","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:55:16Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:55:13Z","domain":"huffingtonpost.com","id":1589756,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"torrent","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:55:13Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:55:09Z","domain":"huffingtonpost.com","id":1589755,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"sift","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:55:09Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:55:05Z","domain":"huffingtonpost.com","id":1589754,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"accounts","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:55:05Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:55:03Z","domain":"huffingtonpost.com","id":1589753,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"weve","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:55:03Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:55:01Z","domain":"huffingtonpost.com","id":1589752,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"tumblr","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:55:01Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:54:59Z","domain":"huffingtonpost.com","id":1589751,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"tweetdeck","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:54:59Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:54:55Z","domain":"huffingtonpost.com","id":1589750,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"previous","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:54:55Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"person","created_at":"2014-06-12T07:54:53Z","domain":"huffingtonpost.com","id":1589749,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"chris","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:54:53Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:54:51Z","domain":"huffingtonpost.com","id":1589748,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"for-d","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:54:51Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"person","created_at":"2014-06-12T07:54:47Z","domain":"huffingtonpost.com","id":1589747,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"sam","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:54:47Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:54:44Z","domain":"huffingtonpost.com","id":1589746,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"comcast","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:54:44Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:54:42Z","domain":"huffingtonpost.com","id":1589745,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"reddit","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:54:42Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:54:40Z","domain":"huffingtonpost.com","id":1589744,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"turing","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:54:40Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:54:38Z","domain":"huffingtonpost.com","id":1589743,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"netflix","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:54:38Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:54:34Z","domain":"huffingtonpost.com","id":1589742,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"verizon","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:54:34Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"person","created_at":"2014-06-12T07:54:30Z","domain":"huffingtonpost.com","id":1589741,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"francisco","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:54:30Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:54:27Z","domain":"huffingtonpost.com","id":1589740,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"live-advice","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:54:27Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:54:21Z","domain":"huffingtonpost.com","id":1589739,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"huffpost-live","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:54:21Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:54:19Z","domain":"huffingtonpost.com","id":1589738,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"surreal","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:54:19Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"person","created_at":"2014-06-12T07:54:17Z","domain":"huffingtonpost.com","id":1589737,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"wendy-davis","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:54:16Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:54:15Z","domain":"huffingtonpost.com","id":1589736,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"burning-man","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:54:14Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:54:12Z","domain":"huffingtonpost.com","id":1589735,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"dad","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:54:12Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:54:09Z","domain":"huffingtonpost.com","id":1589734,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"figure-out","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:54:09Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:54:07Z","domain":"huffingtonpost.com","id":1589733,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"fox-news","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:54:07Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:54:03Z","domain":"huffingtonpost.com","id":1589732,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"woman","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:54:03Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:54:01Z","domain":"huffingtonpost.com","id":1589731,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"chappelles-show","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:54:01Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:53:57Z","domain":"huffingtonpost.com","id":1589730,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"dave","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:53:57Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:53:55Z","domain":"huffingtonpost.com","id":1589729,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"dinnertime","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:53:55Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:53:51Z","domain":"huffingtonpost.com","id":1589728,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"space","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:53:51Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:53:48Z","domain":"huffingtonpost.com","id":1589727,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"sixth-sense","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:53:48Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:53:44Z","domain":"huffingtonpost.com","id":1589726,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"moviefone","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:53:44Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:53:42Z","domain":"huffingtonpost.com","id":1589725,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"backstory","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:53:42Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"person","created_at":"2014-06-12T07:53:40Z","domain":"huffingtonpost.com","id":1589724,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"kelly","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:53:40Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"person","created_at":"2014-06-12T07:53:38Z","domain":"huffingtonpost.com","id":1589723,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"bill-oreilly","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:53:38Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"person","created_at":"2014-06-12T07:53:36Z","domain":"huffingtonpost.com","id":1589722,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"donald-trump","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:53:36Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"person","created_at":"2014-06-12T07:53:33Z","domain":"huffingtonpost.com","id":1589721,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"cooper","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:53:33Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:53:31Z","domain":"huffingtonpost.com","id":1589720,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"msnbc","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:53:31Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"person","created_at":"2014-06-12T07:53:27Z","domain":"huffingtonpost.com","id":1589719,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"jon-stewart","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:53:27Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"person","created_at":"2014-06-12T07:53:24Z","domain":"huffingtonpost.com","id":1589718,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"eric","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:53:24Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"person","created_at":"2014-06-12T07:53:22Z","domain":"huffingtonpost.com","id":1589717,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"laura","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:53:22Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:53:19Z","domain":"huffingtonpost.com","id":1589716,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"whisper","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:53:19Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:53:17Z","domain":"huffingtonpost.com","id":1589715,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"my-business","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:53:17Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:53:14Z","domain":"huffingtonpost.com","id":1589714,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"radioshack","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:53:14Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:53:10Z","domain":"huffingtonpost.com","id":1589713,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"trader-joes","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:53:10Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"person","created_at":"2014-06-12T07:53:08Z","domain":"huffingtonpost.com","id":1589712,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"430","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:53:08Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:53:06Z","domain":"huffingtonpost.com","id":1589711,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"the-huffington-post","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:53:06Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T07:53:04Z","domain":"huffingtonpost.com","id":1589710,"news_source":"Huffington Post","publication_date":"2014-06-11T18:17:40Z","slug":"huffington-post","summary":"TweetDeck suffered a big hack on Wednesday that forced the service to shut itself down for all users.
\n
\n

We''ve temporarily taken TweetDeck services down to assess today''s earlier security issue. We''ll update when services are back up.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nFor those who don''t know, Tweetdeck is a popular program used by Twitter obsessives to manage multiple Twitter accounts and sift through the daily torrent of tweets. If you''re still logged in to TweetDeck, you should log out now and go to your Twitter settings in order to revoke access to the app.
\n
\n

A security issue that affected TweetDeck this morning has been fixed. Please log out of TweetDeck and log back in to fully apply the fix.

\u2014 TweetDeck (@TweetDeck) June 11, 2014

\n
\n
\nThe vulnerability lets hackers push alert boxes containing any random text to tweeters. Naturally, Twitter users are seeing vulgarities:
\n
\n

Tweetdeck XSS pic.twitter.com/tgT9w0bZ1q

\u2014 Andreas Lindh (@addelindh) June 11, 2014

\n
\n
\nLots of them:
\n
\n

Als ich #TweetDeck ge\u00f6ffnet habe und dieses Fenster sah, f\u00fchlte ich mich schon fast pers\u00f6nlich angegriffen^^ pic.twitter.com/UvQqTlKeBw

\u2014 \u2022 (@Negiert) June 11, 2014

\n
\n
\nAnd some Rickrolling:
\n
\n

hackers from 2007 are currently rickrolling ppl on TweetDeck tho pic.twitter.com/HfO03OiLjy

\u2014 Anthony B. L. Smith (@AnthonyBLSmith) June 11, 2014

\n
\n
\nThe security hole was discovered by a 19-year-old Austrian teenager named Florian, CNNMoney reported. He said he stumbled upon the vulnerability after tweeting the \u2665 symbol, which inadvertently opened up a security hole that other hackers could exploit.
\n
\n\"tweetdeck\"
\n
\nThis entry was updated with information on the identity of the teenager who discovered the security bug. ","title":"TweetDeck Got Hacked And People Are Seeing The Word ''Penis''","updated_at":"2014-06-12T07:53:04Z","url":"http://www.huffingtonpost.com/2014/06/11/tweetdeck-down_n_5485031.html?utm_hp_ref=huffpost-code&ir=huffpost+code"},{"contact_type":"organization","created_at":"2014-06-12T06:45:59Z","domain":"venturebeat.com","id":1589709,"news_source":"VentureBeat","publication_date":"2012-03-01T14:00:51Z","slug":"rewards-to","summary":"\nRewards-network Kiip is about to kick off a big effort to get more game developers to use its mobile program. The company is announcing a new $100,000 independent-developer fund to get companies to use Kiip\u2019s rewards in their games.","title":"Kiip entices more game developers into its mobile-rewards\u00a0network","updated_at":"2014-06-12T06:45:58Z","url":"http://venturebeat.com/2012/03/01/kiip-announces-enticements-to-get-more-game-developers-into-its-mobile-rewards-network/"},{"contact_type":"organization","created_at":"2014-06-12T06:45:57Z","domain":"venturebeat.com","id":1589708,"news_source":"VentureBeat","publication_date":"2012-05-07T08:00:44Z","slug":"rewards-to","summary":"\nRaptr, the gamer social network with 12 million hardcore users, is unveiling a novel rewards program today that gives targeted bonuses to gamers just for playing their favorite titles. Judging by sponsors such as Microsoft and Blizzard jumping on board the program, being a gamer is about to get a lot more awesome.","title":"Awesome! Raptr will give you targeted rewards just for playing\u00a0games","updated_at":"2014-06-12T06:45:57Z","url":"http://venturebeat.com/2012/05/07/raptr-rewards/"},{"contact_type":"organization","created_at":"2014-06-12T06:45:55Z","domain":"venturebeat.com","id":1589707,"news_source":"VentureBeat","publication_date":"2012-05-08T06:30:44Z","slug":"rewards-to","summary":"Spectators rule. That\u2019s one of the lessons of the ultra-competitive sports marketing business. Kwarter is proving that with today\u2019s launch of an iPhone app called FanCake, which\u00a0provides sports fans with rewards just for watching TV.","title":"Attention couch potatoes: FanCake app rewards sports fans for watching\u00a0TV","updated_at":"2014-06-12T06:45:54Z","url":"http://venturebeat.com/2012/05/08/couch-potatoes-rejoice-fancake-app-rewards-sports-fans-for-watching-tv/"},{"contact_type":"organization","created_at":"2014-06-12T06:45:53Z","domain":"venturebeat.com","id":1589706,"news_source":"VentureBeat","publication_date":"2012-05-10T11:43:43Z","slug":"rewards-to","summary":"\nGroupon made its Groupon Rewards loyalty program available to all U.S. businesses today in an effort to counter claims that its deals are bad for business.","title":"Groupon goes after loyalty with U.S. launch of Rewards\u00a0program","updated_at":"2014-06-12T06:45:53Z","url":"http://venturebeat.com/2012/05/10/groupon-rewards/"},{"contact_type":"organization","created_at":"2014-06-12T06:45:50Z","domain":"venturebeat.com","id":1589705,"news_source":"VentureBeat","publication_date":"2012-05-22T05:00:08Z","slug":"rewards-to","summary":"Social gaming giant Zynga has connected with credit company American Express to provide a rewards program where users can receive virtual game rewards for using their real-life American Express\u00a0card.","title":"Plant a money tree in Farmville as Zynga and American Express launch new rewards\u00a0program","updated_at":"2014-06-12T06:45:50Z","url":"http://venturebeat.com/2012/05/22/plant-a-money-tree-in-farmville-as-zynga-and-american-express-launch-new-rewards-program/"},{"contact_type":"organization","created_at":"2014-06-12T06:45:48Z","domain":"venturebeat.com","id":1589704,"news_source":"VentureBeat","publication_date":"2012-06-09T09:54:14Z","slug":"rewards-to","summary":"You\u2019ve explored in games before, but indie game The Unfinished Swan, due later this year as a downloadable title for the PlayStation 3 \u2014 takes things to another level:\u00a0discovery.","title":"The Unfinished Swan rewards your\u00a0curiosity","updated_at":"2014-06-12T06:45:48Z","url":"http://venturebeat.com/2012/06/09/the-unfinished-swan-rewards-your-curiosity/"},{"contact_type":"organization","created_at":"2014-06-12T06:45:46Z","domain":"venturebeat.com","id":1589703,"news_source":"VentureBeat","publication_date":"2012-07-11T10:25:03Z","slug":"rewards-to","summary":"Social fashion site Chicismo officially launched today and announced it has raised $800,000 in initial investment.","title":"Chicismo bestows virtual rewards on the fashion\u00a0savvy","updated_at":"2014-06-12T06:45:46Z","url":"http://venturebeat.com/2012/07/11/chicismo-bestows-virtual-rewards-on-the-fashion-saavy/"},{"contact_type":"organization","created_at":"2014-06-12T06:45:44Z","domain":"venturebeat.com","id":1589702,"news_source":"VentureBeat","publication_date":"2012-07-12T09:26:35Z","slug":"rewards-to","summary":"\nGames have always rewarded players with virtual points and other rewards that become a source of pride and cred. But in an attention-based economy, some companies are willing to give real, physical rewards for gamers who hit the highest achievements in games.","title":"Raptr and Kiip mine game rewards for new business\u00a0models","updated_at":"2014-06-12T06:45:43Z","url":"http://venturebeat.com/2012/07/12/game-rewards-are-leading-to-new-business-models-for-raptr-and-kiip/"},{"contact_type":"organization","created_at":"2014-06-12T06:45:42Z","domain":"venturebeat.com","id":1589701,"news_source":"VentureBeat","publication_date":"2012-07-23T14:47:25Z","slug":"rewards-to","summary":"Referly launched its public beta today, which helps online businesses create referral programs to expand their markets.","title":"Referly rewards consumers for making recommendations, helps businesses along the\u00a0way","updated_at":"2014-06-12T06:45:42Z","url":"http://venturebeat.com/2012/07/23/who-needs-karma-when-you-can-have-cash-referly-rewards-consumers-for-making-recommendations/"},{"contact_type":"organization","created_at":"2014-06-12T06:45:40Z","domain":"venturebeat.com","id":1589700,"news_source":"VentureBeat","publication_date":"2012-07-24T05:00:20Z","slug":"rewards-to","summary":"Kiip released its own app today, charmingly called \u201cKiipsake,\u201d which acts as a digital wallet where people can store all their Kiip rewards.","title":"Kiip will fill its digital wallet with rewards for your everyday\u00a0victories","updated_at":"2014-06-12T06:45:40Z","url":"http://venturebeat.com/2012/07/24/kiip-releases-its-own-digital-wallet-to-collect-rewards-for-everyday-victories/"},{"contact_type":"organization","created_at":"2014-06-12T06:45:38Z","domain":"venturebeat.com","id":1589699,"news_source":"VentureBeat","publication_date":"2012-08-01T15:36:44Z","slug":"rewards-to","summary":"How many people actually use Bing,\u00a0anyway?","title":"Bing Rewards earns you Microsoft Points, but not when you use it on an Xbox\u00a0360","updated_at":"2014-06-12T06:45:38Z","url":"http://venturebeat.com/2012/08/01/bing-rewards-not-on-xbox-360/"},{"contact_type":"organization","created_at":"2014-06-12T06:45:36Z","domain":"venturebeat.com","id":1589698,"news_source":"VentureBeat","publication_date":"2012-08-16T15:34:51Z","slug":"rewards-to","summary":"Discover has officially partnered with Google to support Google Wallet, an NFC pay-by-phone\u00a0application.","title":"Discover gives its blessing to Google Wallet and rewards users with cash\u00a0back","updated_at":"2014-06-12T06:45:36Z","url":"http://venturebeat.com/2012/08/16/discover-google-wallet/"}]' http_version: recorded_at: Thu, 12 Jun 2014 11:01:23 GMT recorded_with: VCR 2.9.2