---
title: IVR
---

:::error
**The Ruby SDK is deprecated as of 9/16/2020**

The Genesys Cloud Ruby SDK (v96.0.0) will be frozen at its current version level. Any new enhancements to our API or bug fixes will not be backported. If you do need to take advantage of new features or bug fixes outside the Genesys Cloud Ruby SDK, you will need to use the Genesys Cloud REST endpoints directly. More information can be found in the [Official Announcement](https://developer.mypurecloud.com/forum/t/announcement-genesys-cloud-ruby-sdk-end-of-life/8850).
:::


## PureCloud::IVR

## Properties

|Name | Type | Description | Notes|
|------------ | ------------- | ------------- | -------------|
| **id** | **String** | The globally unique identifier for the object. | [optional] |
| **name** | **String** | The name of the entity. | |
| **description** | **String** | The resource's description. | [optional] |
| **version** | **Integer** | The current version of the resource. | [optional] |
| **date_created** | **DateTime** | The date the resource was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ | [optional] |
| **date_modified** | **DateTime** | The date of the last modification to the resource. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ | [optional] |
| **modified_by** | **String** | The ID of the user that last modified the resource. | [optional] |
| **created_by** | **String** | The ID of the user that created the resource. | [optional] |
| **state** | **String** | Indicates if the resource is active, inactive, or deleted. | [optional] |
| **modified_by_app** | **String** | The application that last modified the resource. | [optional] |
| **created_by_app** | **String** | The application that created the resource. | [optional] |
| **dnis** | **Array<String>** | The phone number(s) to contact the IVR by.  Each phone number must be unique and not in use by another resource.  For example, a user and an iVR cannot have the same phone number. | [optional] |
| **open_hours_flow** | [**DomainEntityRef**](DomainEntityRef.html) | The Architect flow to execute during the hours an organization is open. | [optional] |
| **closed_hours_flow** | [**DomainEntityRef**](DomainEntityRef.html) | The Architect flow to execute during the hours an organization is closed. | [optional] |
| **holiday_hours_flow** | [**DomainEntityRef**](DomainEntityRef.html) | The Architect flow to execute during an organization's holiday hours. | [optional] |
| **schedule_group** | [**DomainEntityRef**](DomainEntityRef.html) | The schedule group defining the open and closed hours for an organization.  If this is provided, an open flow and a closed flow must be specified as well. | [optional] |
| **self_uri** | **String** | The URI for this object | [optional] |
{: class="table table-striped"}